10505 Communication courses in Cardiff delivered Online

This dynamic programme empowers attendees to enhance their emotional intelligence, forge meaningful connections in every interaction, engage in impactful coaching conversations, and cultivate resilience and psychological safety. Through interactive workshops, compelling discussions, and practical exercises, participants will acquire skills and insights necessary to foster a space for collaboration helping shape an environment of trust and openness in their professional and personal spaces

Understanding mental health is an essential part of fostering a supportive environment for students. This course on Mental Health Awareness in the School aims to provide valuable insights for school staff, educators, and anyone working within the educational setting. It focuses on recognising signs of mental health challenges in students, promoting emotional well-being, and equipping school staff with the knowledge to support students in distress. The course is designed to raise awareness and offer practical information that can be integrated into daily school life to help create a positive and inclusive atmosphere. Through engaging content, learners will gain a deep understanding of mental health issues commonly faced by students in school settings. The course explores key topics such as stress, anxiety, depression, and other mental health conditions, offering effective strategies for recognising and responding to these challenges. It also encourages developing a supportive, empathetic approach when dealing with students who may be struggling. By completing this course, school staff will be better prepared to handle sensitive situations with confidence, ensuring a safe and caring environment for all students. Good luck with your learning journey! 4o mini Key Features CPD Certified Instant e-certificate Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Explore a thorough programme that addresses many facets of mental health awareness. Start by investigating various mental health conditions and becoming familiar with their telltale signs and symptoms. Proceed to comprehend the effects of these diseases in various contexts, such as personal relationships and the workplace. Learn effective coping mechanisms for stress and anxiety, and then dive deeply into mood, personality, eating, and sleep issues. Investigate methods to stop self-harm and suicide, and culminate in creating a mental health toolkit for overall wellness. Every lesson has assessments to help guarantee understanding and reinforce what has been learned. Course Curriculum: Module 01: Introduction to Mental Health Awareness Assessment Module 01 Module 02: Mental Health in the Workplace Assessment Module 02 Module 03: Stress and Anxiety Disorders Assessment Module 03 Module 04: Mood and Personality Disorders Assessment Module 04 Module 05: Eating and Sleeping Disorders Assessment Module 05 Module 06: Self-Harm and Suicide Assessment Module 06 Module 07: Mental Wellbeing Toolkit Assessment Module 07 Learning Outcomes: Identify signs and symptoms of common mental health disorders. Develop strategies for managing stress and anxiety effectively. Understand the complexities of mood and personality disorders. Recognize the impact of eating and sleeping disorders on mental health. Implement preventive measures for self-harm and suicide. Utilize resources from the Mental Wellbeing Toolkit for self-care and support. Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Educators seeking to support students' mental health. Healthcare professionals aiming to enhance their understanding of mental health. Human resources personnel committed to fostering a positive workplace environment. Parents and caregivers wanting to better support loved ones' mental wellbeing. Individuals passionate about promoting mental health awareness in their communities. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Mental Health Support Worker Counsellor Psychiatric Nurse Occupational Therapist Social Worker Mental Health Advocate Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Overview of Teacher and School Staff Training Join our Teacher and School Staff Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Teacher and School Staff Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Teacher and School Staff Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Teacher and School Staff Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Teacher and School Staff Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Teacher and School Staff Training course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Teacher and School Staff Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Teacher and School Staff Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Teacher and School Staff Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Duration 5 Days 30 CPD hours This course is intended for If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA© A+© Certification course is the first step in your preparation. Overview In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:Identify the hardware components of personal computers and mobile digital devices.Identify the basic components and functions of operating systems.Identify networking and security fundamentals.Identify the operational procedures that should be followed by professional PC technicians.Install, configure, and troubleshoot display devices.Install and configure peripheral components.Manage system components.Manage data storage.Install and configure Microsoft Windows.Optimize and maintain Microsoft Windows.Work with other operating systems.Identify the hardware and software requirements for client environment configurations.Identify network technologies.Install and configure networking capabilities.Support mobile digital devices.Support printers and multifunction devices.Identify security threats, vulnerabilities, and controls.Implement security controls.Troubleshoot system-wide issues. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. Hardware Fundamentals Topic A: Personal Computer Components Topic B: Storage Devices Topic C: Mobile Digital Devices Topic D: Connection Interfaces Operating System Fundamentals Topic A: PC and Mobile Operating Systems Topic B: PC Operating System Tools and Utilities Networking & Security Fundamentals Topic A: Network Types Topic B: Network Components Topic C: Common Network Services Topic D: Cloud Concepts Topic E: Security Fundamentals Safety & Operational Procedures Topic A: Basic Maintenance Tools and Techniques Topic B: Personal and Electrical Safety Topic C: Environmental Safety and Materials Handling Topic D: Professionalism and Communication Topic E: Organizational Policies and Procedures Topic F: Troubleshooting Theory Supporting Display Devices Topic A: Install Display Devices Topic B: Configure Display Devices Topic C: Troubleshoot Video and Display Devices Installing & Configuring Peripheral Components Topic A: Install and Configure Input Devices Topic B: Install and Configure Output Devices Topic C: Install and Configure Input/Output Devices Topic D: Install and Configure Expansion Cards Managing System Components Topic A: Identify Motherboard Components and Features Topic B: Install and Configure CPUs and Cooling Systems Topic C: Install Power Supplies Topic D: Troubleshoot System Components Managing Data Storage Topic A: Identify RAM Types and Features Topic B: Troubleshoot RAM Issues Topic C: Install and Configure Storage Devices Topic D: Configure the System Firmware Topic E: Troubleshoot Hard Drives and RAID Arrays Installing & Configuring Microsoft Windows Topic A: Implement Client-Side Virtualization Topic B: Install Microsoft Windows Topic C: Use Microsoft Windows Topic D: Configure Microsoft Windows Topic E: Upgrade Microsoft Windows Optimizing & Maintaining Microsoft Windows Topic A: Optimize Microsoft Windows Topic B: Back Up and Restore System Data Topic C: Perform Disk Maintenance Topic D: Update Software Working with Other Operating Systems Topic A: The OS X Operating System Topic B: The Linux Operating System Customized Client Enviroments Topic A: Types of Common Business Clients Topic B: Custom Client Environments Networking Technologies Topic A: TCP/IP Properties and Characteristics Topic B: TCP/IP Topic C: Internet Connections Topic D: Ports and Protocols Topic E: Networking Tools Installing & Configuring Networking Capabilities Topic A: Configure Basic Windows Networking Topic B: Configure Network Perimeters Topic C: Using Windows Networking Features Topic D: Install and Configure SOHO Networks Supporting Mobile Digital Devices Topic A: Install and Configure Exterior Laptop Components Topic B: Install and Configure Interior Laptop Components Topic C: Other Mobile Devices Topic D: Mobile Device Accessories and Ports Topic E: Mobile Device Connectivity Topic F: Mobile Device Synchronization Topic G: Troubleshoot Mobile Device Hardware Supporting Printers & Multifunction Devices Topic A: Printer and Multifunction Technologies Topic B: Install and Configure Printers Topic C: Maintain Printers Topic D: Troubleshoot Printers Security Threats, Vulnerabilities, and Controls Topic A: Common Security Threats and Vulnerabilities Topic B: General Security Controls Topic C: Mobile Security Controls Topic D: Data Destruction and Disposal Methods Implementing Security Controls Topic A: Secure Operating Systems Topic B: Secure Workstations Topic C: Secure SOHO Networks Topic D: Secure Mobile Devices Troubleshooting System-Wide Issues Topic A: Troubleshoot PC Operating Systems Topic B: Troubleshoot Mobile Device Operating Systems and Applications Topic C: Troubleshoot Wired and Wireless Networks Topic D: Troubleshoot Common Security Issues

Level 6 Diploma in Health and Social Care Certificate Online Are you looking for a rewarding career that will allow you to help people succeed in their daily lives? Are you considering a career as a nurse, paramedic, health visitor, or social worker? Are you looking for a way to break into the healthcare industry? If this is the case, the Level 6 Diploma in Health and Social Care Certificate can assist you in developing skills and knowledge that will propel your career forward and open doors to enticing opportunities! Individuals who complete the Level 6 Diploma in Health and Social Care Certificate will have the knowledge, understanding, and skills necessary to succeed in senior management positions in the health and social care: health and social care sector. Students can demonstrate their abilities by producing evidence from their work activities to meet national occupational standards. Through this Level 6 Diploma in Health and Social Care: Health and Social Care Certificate course, learners will acquire care management skills in the health and social care: health and social care sector. The primary goal of this Level 6 Diploma in Health and Social Care Certificate course is to explore key concepts of professional and ethical practice, care delivery, care management, and personal and professional development. In addition, learners in this Level 6 Diploma in Health and Social Care: Health and Social Care Certificate course will develop the academic and professional practice to assist health and social care: health and social care services. Enrol in our Level 6 Diploma in Health and Social Care Certificate today and make a life-changing decision, gaining the knowledge you need to transform your career. Main Course: Level 6 Diploma in Health and Social Care Management Free Courses included with Health and Social Care: Health and Social Care Course Course 01: Care Certificate Course 02: Dementia Training Course 03: Healthcare Assistant Course 04: Legionella and Legionnaires' Disease Awareness Training Course Special Offers of this Health and Social Care: Health and Social Care Course: This Health and Social Care: Health and Social Care Course includes a FREE PDF Certificate. Lifetime access to this Health and Social Care: Health and Social Care Course Instant access to this Health and Social Care: Health and Social Care Course 24/7 Support Available to this Health and Social Care: Health and Social Care Course [ Note: Free PDF certificate as soon as completing Health and Social Care: Health and Social Care Course] Level 6 Diploma in Health and Social Care Certificate Online This Level 6 Diploma in Health and Social Care: Health and Social Care Certificate course consists of 13 modules. Course Curriculum of Level 6 Diploma in Health and Social Care Certificate Module 01: A Quick Overview of Health and Social Care Module 02: Understanding Healthcare Module 03: Understanding Social Care Module 04: The UK Health System Module 05: Care and Support Planning Module 06: Person-Centred Care Module 07: Communication in Health and Social care Module 08: Developing Effective Communication Skills Module 09: Developing Listening Skills Module 10: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 11: Health and Safety Responsibilities Module 12: Safeguarding in Social Care Module 13: Identifying Social Risk and Needs in Health Care Assessment Method of Level 6 Diploma in Health and Social Care Certificate After completing Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 6 Diploma in Health and Social Care Certificate After completing the Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 6 Diploma in Health and Social Care Certificate Online This Level 3 Award in Health and Social Care: Health and Social Care Course is ideal for people who want to work in Health and Social Care: Health and Social Care or are already working and want to improve their knowledge and skills. Special Note: Our Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course is not a regulated course. If You want to get qualified, you can consider following options: Level 3 Award in Health and Social Care (VRQ) Level 3 Certificate in Health and Social Care (VRQ) NVQ health and social care level 2 NVQ health and social care level 3 NVQ health and social care level 4 NVQ health and social care level 5 NVQ health and social care Level 3 Diploma in Health and Social Care Level 4 Diploma in Health and Social Care Level 4 Diploma in Health and Social Care Management Level 5 Diploma in Health and Social Care Management Level 6 Diploma in Health and Social Care Management Level 7 Diploma in Health and Social Care Management Requirements Level 6 Diploma in Health and Social Care Certificate Online To enrol in this Level 3 Award in Health and Social Care Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 3 Award in Health and Social Care Course. Be energetic and self-motivated to complete our Level 3 Award in Health and Social Care Course. Basic computer Skill is required to complete our Level 3 Award in Health and Social Care: Health and Social Care Course. If you want to enrol in our Level 3 Award in Health and Social Care: Health and Social Care Course, you must be at least 15 years old. Career path Level 6 Diploma in Health and Social Care Certificate Online This comprehensive Level 6 Diploma in Health and Social Care: Health and Social Care Certificate Course can help you get a rewarding job working in residential care homes, nursing homes, day centres, children's centres, health centres, supported housing, respite care, residential schools, or even special schools.

Whether you're starting your admin career or pivoting into office support roles, the Receptionist and Administrative Assistant Mini Bundle delivers a job-ready combination of skills in Administrative Assistant, Microsoft Word, Microsoft Outlook, HR, and IT. If you're hoping to get noticed—and hired—by companies that value organised, tech-savvy professionals, this bundle is your competitive edge. Built to boost your CV and employer confidence, it’s priced to suit jobseekers and delivers high-return skills in less time than you'd expect. Description The role of Administrative Assistant is no longer basic—it’s strategic. And that’s why this Receptionist and Administrative Assistant Mini Bundle starts there. It's not just about handling paperwork anymore—it's about mastering core admin processes. With Microsoft Word and Microsoft Outlook both appearing in job listings across every major admin role, this bundle ensures you’re not just capable, but confident and current. Adding HR into the mix gives you that professional polish employers love—HR is often overlooked in receptionist roles, but it’s an undeniable asset when working with staff, scheduling, and onboarding. IT brings it all together, because technical competence is no longer a bonus—it’s an expectation. Receptionists are no longer just faces at the front desk—they're digital organisers, calendar managers, and workflow coordinators. This bundle ensures you don’t just meet expectations—you surpass them. The Receptionist and Administrative Assistant Mini Bundle is your toolkit for turning job ads into job offers. Don't let an opportunity pass you by—start now and make every skill count. FAQ Q: What types of jobs will this qualify me for? A: Administrative Assistant, Receptionist, HR Assistant, Office Support, and Executive PA. Q: Do I really need Microsoft Outlook? A: Yes. It’s essential for managing calendars, emails, and internal communication. Q: Is IT knowledge really necessary for receptionist roles? A: Absolutely. IT is essential in modern offices—even front desk roles rely on it. Q: Is this bundle suited to career changers? A: Yes. It’s designed to get anyone job-ready—fast. Q: How will HR training help in admin jobs? A: HR gives you insight into internal processes—making you more versatile and promotable. Q: Is this recognised by employers? A: Employers love to see Administrative Assistant, Microsoft Word, Microsoft Outlook, HR, and IT on a CV. Q: Will this help me land temp and permanent jobs? A: Both. The skills apply across all contract types. Q: Is it good value? A: Without a doubt. You’re getting five critical admin and reception skills in one bundle.

The Quality Assurance (QA) Management Mini Bundle is your career boost if you're aiming for roles that demand high attention to detail, clear communication, and operational discipline. With a sharp focus on Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills, this bundle is designed to make you hireable—fast. Employers are looking for versatile candidates who can balance compliance, customer interaction, and supply chain dynamics. This bundle signals that you're prepared with Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills that hiring managers love to see. Description You don’t need to be told how competitive QA and operations roles are. Every hiring manager is looking for more than just one-dimensional experience. They want cross-functional professionals trained in Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. From managing product flow in Logistics and Transportation, to mastering sourcing through Purchasing and Procurement, to smoothing client calls with top-tier Telephone Etiquette, to closing deals using strong Negotiation Skills—this bundle shows you’ve got it all. And of course, it’s anchored by rock-solid Quality Assurance expertise. This isn't just about ticking boxes. It’s about transforming into a candidate who naturally brings Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills into any work scenario. Think of the roles: QA analyst, procurement officer, operations coordinator, supply chain assistant, customer service rep. All need Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. Don’t wait until those roles are filled. FAQ Q: What roles is this bundle best for? A: Perfect for QA jobs, operations, logistics, procurement, and client-facing roles. If a job ad mentions Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, or Negotiation Skills—this is for you. Q: Is this bundle beginner-friendly? A: Yes. You don’t need prior experience to start benefiting from skills in Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. Q: Will I really use all five skills in one role? A: Absolutely. Modern roles require agility. Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills overlap more than ever. Q: What’s the value of this bundle compared to separate courses? A: Enrolling in this bundle saves you from chasing individual certifications in Quality Assurance, Logistics and Transportation, Purchasing and Procurement, Telephone Etiquette, and Negotiation Skills. It’s one powerful, efficient step forward.

Getting Started The BSc in Early Childhood Studies programme provides a comprehensive education on child development, education, and care. It equips students with the knowledge and skills necessary to work effectively with young children and their families in various educational and childcare settings. This programme establishes a strong foundation for early childhood education and advocacy careers. The BSc (Hons) Early Childhood Studies programme delivers a dynamic educational experience for students aspiring to engage in early childhood education and development. This undergraduate degree programme strongly emphasises comprehending the critical stages of early childhood, spanning from infancy to primary school age. It delves into the multitude of factors that influence a child's growth and learning. Throughout the programme, students are exposed to a wide array of topics, including child psychology, early education pedagogy, child health and well-being, and the socio-cultural influences on early childhood development. The curriculum is thoughtfully crafted to nurture a deep understanding of the unique needs and challenges faced by young children and their families, equipping graduates with the knowledge and skills necessary to impact the field positively. Anglia Ruskin University's BSc (Hons) Early Childhood Studies programme offers a supportive learning environment with experienced faculty and access to cutting-edge research. Graduates from this programme are well-prepared for a diverse range of career opportunities in early childhood education, social services, child advocacy, and more. It serves as a solid foundation for individuals passionate about nurturing and shaping the future of our youngest learners. The programme comprises two phases; the first is the Qualifi Level 4 and 5 Diploma in Early Learning and Childcare, awarded by Qualifi and delivered by the School of Business and Technology London. The second phase is the BSc (Hons) in Early Childhood Studies Top Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements A Level or Equivalent Minimum 1 Year of experience in Early Learning and Childcare. Further, candidates are also required to demonstrate their English language proficiency. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 - Qualifi Level 4 and 5 Diploma in Early Learning and Childcare Programme structure Level 4 The Qualifi Level 4 Diploma in Early Learning and Childcare comprises 9 units. To obtain the Diploma, learners must complete all mandatory units, earning 34 credits. Additionally, they should select at least 6 credits from the optional units. A total of 40 credits is necessary for Diploma completion, along with at least 30 hours of teaching practice. Mandatory units:  Child development and enabling children to learn Reference No: J/650/0974 Credit: 9 || TQT: 90 This unit aims to equip learners with a comprehensive understanding of diverse early years pedagogical approaches influencing holistic learning in babies and children aged from birth to five years. It delves into local statutory planning and monitoring requisites. Learners will also explore leadership, mentoring, and managerial skills. The unit emphasises comprehending how babies and young children learn and translating theory into practical application. Additionally, it examines developmental disparities, the potential for developmental delays, the impacts of transitions, and how children learn in various environments. It empowers learners with proficiency in utilising observation, Assessment, and planning to foster children's development. To demonstrate their assimilated knowledge, learners must integrate it into their day-to-day responsibilities with children aged from birth to five years and document practice modifications in their setting via a portfolio. Physical activity and nutrition co-ordination (PANCo) in early years Reference No: K/650/0975 Credit: 6 || TQT: 60  In this unit, learners will grasp the advantages of physical activity and the significance of a balanced diet for the health and well-being of babies, children, and their families. They should consider statutory framework mandates and national, local, and international initiatives, advice, and perspectives relevant to health and well-being.  Supporting children with additional needs Reference No: J/650/0992 Credit: 4 || TQT: 40 This unit endeavours to enhance the leadership and management capabilities of the Special Educational Needs Coordinator (SENCO) in effectively guiding best practices for children with Special Educational Needs and Disabilities (SEND) and their families. Partnership working in early years settings Reference No: L/650/0976 Credit: 6 || TQT: 60 This unit seeks to assist learners in comprehending the legal obligations associated with collaborating with families. It emphasises the positive impact of effective partnerships with other professionals on the well-being and development of babies and children. Learners will also delve into the varied needs of families and strategise ways to surmount potential obstacles to successful partnership working. Implementing and evaluating change through a research project Reference No: M/650/0977 Credit: 6 || TQT: 60 This unit mandates learners to devise, execute, and assess change about a chosen theme, accomplished through a modest research endeavour. Learners will also grasp the ethical considerations integral to research. The chosen theme, subject to agreement with the assessor, enables learners to introspect on their practices, employ current research to propose enhancements within their setting, put these proposals into action, and report on their outcomes. Legal requirements in Childcare Reference No: R/650/0978 Credit: 3 || TQT: 30 This unit encompasses the necessary knowledge and understanding regarding health and safety, equality and inclusion, the Welfare Requirements of the Early Years Foundation Stage, Employment Rights, and Special Educational Needs, including Looked Children. It also addresses the preparations for Ofsted inspections, the formulation of policies and procedures, and the utilisation of information to oversee the quality of the setting's practices. Optional Units Assessing and planning for children's changing developmental needs Reference No: T/650/0979 Credit: 6 || TQT: 60 This unit's objective is to equip learners with the knowledge, comprehension, and skills required to conduct observations for assessing and planning for children's evolving developmental needs over an extended duration, commonly referred to as a longitudinal study. The study is to be conducted over six months. Caring for babies Reference No: D/650/0980 Credit: 6 || TQT: 60 This unit fosters the knowledge, understanding, and skills necessary to care for infants aged 0-18 months. Caring for children through play out of school Reference No: F/650/0981 Credit: 6 || TQT: 60 This unit aims to cultivate the knowledge, understanding, and skills required to provide care for children and young people outside of regular school hours and during school holidays. Level 5 The Qualifi Level 5 Diploma in Early Learning and Childcare comprises 10 units. To attain the diploma, learners must finish all mandatory units for 96 credits. Additionally, they must select a minimum of 24 credits from optional units. In total, a minimum of 120 credits must be achieved, along with 100 hours of teaching practice. Mandatory units: Management of children's care Reference No: H/650/0982 Credit: 20 || TQT: 200 This unit aims to provide learners comprehensive knowledge and comprehension of theories, principles, and models pertinent to early learning and childcare. Learners will apply these concepts, deepening their grasp of communication and Assessment in this context. The unit will additionally encompass the utilisation of theories and models for specialised curriculum development and the application of theories and models for reflective practice. Children's well-being and resilience Reference No: J/650/0983 Credit: 26 || TQT: 260  This unit strives to equip learners with the knowledge, understanding, and skills essential for comprehending and nurturing children's well-being and resilience. This encompasses appreciating each child as an individual and ensuring inclusive treatment for all. Positive behaviour in early years Reference No: K/650/0984 Credit: 20 || TQT: 200 This unit's objective is to give learners the necessary knowledge, understanding, and skills for formulating and executing strategies and policies to promote positive behaviour in children. Child development and communication skills in early years Reference No: L/650/0985 Credit: 30 || TQT: 300 This unit aims to enhance learners' comprehension of the anticipated trajectory of children's development and the factors that impact it. Specifically, it seeks to deepen learners' understanding of how children's communication skills progress from birth to 7 years old.   OPTIONAL UNITS Managing children's holistic development in early years Reference No: M/650/0986 Credit: 16 || TQT: 160 The goal of this unit is to enable learners to effectively strategise and oversee the comprehensive development of children, tailored to their specific requirements. Learners will assess strategies for enhancing literacy and numeracy and implement theoretical approaches in their professional practice. Developing children's literacy skills Reference No: R/650/0987 Credit: 16 || TQT: 160 This unit aims to empower learners to foster children's literacy skills. Developing children's mathematical skills Reference No: T/650/0988 Credit: 8 || TQT: 80 This unit aims to enable learners to enhance children's mathematical skills. Safeguarding in early years Reference No: Y/650/0989 Credit: 16 || TQT: 160 This unit aims to cultivate learners' comprehension of the role and extent of safeguarding in early years education and the policies and procedures for enacting safeguarding protocols. Health and safety in the early years Reference No: F/650/0990 Credit: 8 || TQT: 80 This unit aims to foster learners' knowledge and comprehension of the early years education's pertinent health and safety prerequisites. It further aims to equip them with the capability to implement policies and processes related to health and safety. Special Educational Needs and Disability (SEND) in early years Reference No: H/650/0991 Credit: 8 || TQT: 80 This unit seeks to enhance the learner's knowledge and comprehension of the legislation about children with Special Educational Needs and Disabilities (SEND) and the measures in place to address additional needs in early years education.   Phase 2 - BSc (Hons) in Early Childhood Studies Programme structure Early Childhood Leadership and Management Children's Rights Interdisciplinary Perspectives Leading Change in Early Childhood Contexts Early Childhood Graduate Competencies Undergraduate Major Project Delivery Methods The programme comprises two phases; the first is the Qualifi Level 4 and 5 Diploma in Early Learning and Childcare, awarded by Qualifi and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The programme is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the BSc (Hons) in Early Childhood Studies Top Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Risk Management & Outsourcing School Excursions, Camps & Activities Do you contract out school camps, excursions or international tours? If so, you need to understand what risks you've transferred & what risks you've retained. This course steps you through exactly what you need to know when contracting something out.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to improve their phone skills. Overview Upon successful completion of this course, students will be more confident in handling the phone, resulting in new customers while retaining current clientele. In this course, students will learn about different types of calls and the etiquette associated with them. Getting Started Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan Aspects of Phone Etiquette Phrasing Tone of Voice Speaking Clearly Listen to the Caller Case Study Using Proper Phone Language Please and Thank You Do Not Use Slang Avoid Using the Term ?You? Emphasize What You Can Do, Not What You Can?t Case Study Eliminate Phone Distractions Avoid Eating or Drinking Minimize Multi-Tasking Remove Office Distractions Do Not Let Others Interrupt Case Study Inbound Calls Avoid Long Greeting Messages Introduce Yourself Focus on Their Needs Be Patient Case Study Outbound Calls Be Prepared Identify Yourself and Your Company Give Them the Reason for the Call Keep Caller Information Private Case Study Handling Rude or Angry Callers Stay Calm Listen to the Needs Never Interrupt Identify What You Can Do For Them Handling Interoffice Calls Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Case Study Handling Voicemail Messages Ensure the Voice Mail Has a Proper Greeting Answer Important Messages Right Away Ensure Messages are Delivered to the Right Person When Leaving A Message for Others... Case Study Methods of Training Employees Group Training One-on-One Training Peer Training Job Shadowing Case Study Correcting Poor Telephone Etiquette Screening Calls Employee Evaluations Peer Monitoring Customer Surveys Case Study Wrapping Up Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations