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10426 Communication courses in Cardiff delivered Online

Leadership and Management

By NextGen Learning

Course Overview This Leadership and Management course provides a comprehensive foundation for individuals aiming to thrive in supervisory or managerial positions across diverse sectors. Designed to enhance your ability to lead with confidence and integrity, the course explores essential leadership theories, management practices, and strategic planning methods. Learners will gain valuable insight into how to cultivate high-performing teams, manage organisational change, and apply ethical leadership principles. With a strong emphasis on effective communication, conflict resolution, and time management, this course ensures a well-rounded understanding of what it takes to guide teams, influence stakeholders, and achieve long-term business objectives. Whether you are aspiring to step into a leadership role or looking to refine your current management approach, this course equips you with the knowledge and awareness needed to lead with purpose and efficiency. Course Description This course delves into the key components of effective leadership and structured management. Covering everything from leadership theories and performance enhancement to organisational skills and emotional intelligence, it is structured to build your capability in motivating teams, handling workplace dynamics, and aligning business goals with people development. Topics such as negotiation, talent management, succession planning, and risk management are explored in depth, supported by modules on communication and corporate responsibility. You will also examine strategies for managing stress, driving change, and responding to office politics constructively. Through a structured and professionally developed curriculum, learners will develop a nuanced understanding of leadership principles and the core responsibilities that accompany managerial roles. This course encourages thoughtful, ethical, and informed leadership, enabling you to foster positive work environments and drive impactful results within any organisation. Course Modules: Module 01: Introduction to The Course Module 02: Understanding Management and Leadership Module 03: Leadership Theories Module 04: Improving Management and Leadership Performance Module 05: High Performance Teams Module 06: Motivating Employees Module 07: Organisational Skills Module 08: Talent Management Module 09: Succession Planning Module 10: Business Process Management Module 11: Communication Skills Module 12: Negotiation Techniques Module 13: Managing Meetings and Giving Feedback Module 14: Managing Change Module 15: Time Management Module 16: Stress Management Module 17: Emotional Intelligence in Leadership Module 18: Managing Conflict Module 19: Dealing with Office Politics Module 20: Risk Management Module 21: Corporate Responsibility and Ethics (See full curriculum) Who is this course for? Individuals seeking to build leadership confidence and strategic thinking. Professionals aiming to transition into management or senior roles. Beginners with an interest in leadership principles and organisational development. Team leads, supervisors, and aspiring managers across industries. Career Path Team Leader Operations Manager Human Resources Officer Department Head Business Development Manager Strategy Consultant Corporate Trainer Project Coordinator Office Manager Organisational Development Advisor

Leadership and Management
Delivered OnlineFlexible Dates
£9.99

Life Coaching

By NextGen Learning

Course Overview This Life Coaching course offers an empowering and transformative learning experience designed to help learners develop the essential skills and insights needed to guide others towards personal growth and achievement. Covering the core principles of life coaching, emotional intelligence, communication techniques, and client management, this course equips learners with the tools to inspire change and foster resilience. By developing self-awareness and understanding behavioural patterns, learners will be able to create structured coaching plans tailored to individual client needs. Whether aiming to pursue a career in coaching or seeking to enhance leadership and mentoring capabilities, learners will finish the course with a clear understanding of ethical practices and business growth fundamentals. Upon completion, participants will be prepared to confidently support clients in achieving personal and professional goals while advancing their own personal development. Course Description The Life Coaching course delves into the essential aspects of professional coaching, beginning with its purpose, principles, and the critical role of self-awareness. Learners will explore the development of core beliefs, fear management, and the foundations of emotional intelligence to better understand client motivations and behaviours. Communication skills, including body language techniques, are covered in depth to enhance client engagement and rapport-building abilities. The course also introduces effective goal-setting frameworks, methods for structuring client sessions, and key attributes of successful life coaches. Additionally, learners will receive an introduction to basic business development strategies, helping them to establish and grow their own coaching practices. Ethical considerations form a crucial part of the training, ensuring learners are equipped to protect both themselves and their clients. With a balance of theoretical foundations and real-world application, learners will gain valuable skills to thrive in the coaching profession. Course Modules Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients (See full curriculum) Who is this course for? Individuals seeking to guide others towards personal and professional success. Professionals aiming to enhance leadership, mentoring, and coaching capabilities. Beginners with an interest in life coaching, personal development, or behavioural sciences. Entrepreneurs looking to establish a career in coaching or consultancy. Managers and HR professionals wishing to develop stronger coaching techniques within their teams. Career Path Life Coach Career Coach Executive Coach Leadership Development Specialist HR and Talent Development Professional Business Consultant Wellbeing Coach Mentoring Programme Coordinator

Life Coaching
Delivered OnlineFlexible Dates
£9.99

Business Leadership

By NextGen Learning

Course Overview The Business Leadership course is designed to empower aspiring and existing leaders with the core competencies required to thrive in dynamic business environments. Through a structured and comprehensive learning journey, this course equips learners with strategic insights into management functions, leadership styles, organisational development, and performance enhancement. It explores key areas such as emotional intelligence, talent management, and ethical decision-making, while also covering communication, conflict resolution, and risk management. Whether you are aiming to lead teams, shape organisational direction, or drive change, this course delivers a strong foundation in leadership theory and practice. Learners will benefit from a thorough understanding of leadership frameworks that are essential for influencing, inspiring, and navigating complex workplace challenges. Upon completion, learners will be well-positioned to step into leadership roles or enhance their contribution to existing roles with confidence and clarity. Course Description This course delves into the essential components of effective business leadership by blending leadership theory with key managerial disciplines. Learners will explore leadership styles, employee motivation strategies, and succession planning, alongside modules on communication skills and managing meetings. Additional topics such as negotiation, conflict management, stress handling, and emotional intelligence provide a holistic perspective on leadership responsibilities. The course also examines organisational skills, risk management, and corporate responsibility—offering learners a solid grasp of strategic and ethical leadership. With practical knowledge of Microsoft Word, Excel, and PowerPoint integrated into the curriculum, learners will also gain competence in using essential tools for business documentation and presentations. Ideal for professionals looking to refine their leadership approach or aspiring individuals preparing for management roles, this course delivers comprehensive guidance on how to lead effectively and ethically across a range of business contexts. Course Modules: Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint (See full curriculum) Who is this course for? Individuals seeking to build leadership capabilities for organisational roles. Professionals aiming to progress into managerial or executive positions. Beginners with an interest in leadership, team management, or business strategy. Entrepreneurs or business owners wanting to lead teams more effectively. Career Path Team Leader Department Manager Operations Supervisor Project Coordinator Human Resources Officer Business Consultant Organisational Development Executive Corporate Trainer

Business Leadership
Delivered OnlineFlexible Dates
£9.99

Account management essentials (In-House)

By The In House Training Company

Maximising the relationship and sales potential of each active account is key to the sustainability of any business relying on repeatable custom. In this workshop we start by looking at key techniques for analysing the profitability and development opportunities for different clients before deciding upon the strategy and skills needed for moving the relationship to that of trusted adviser and partner. By understanding and creating the need we can use our influencing skills to harness any sales development potential. By creating the habit of explaining our ideas in a way that also meets the need of the other party we help everybody make the right decisions for them. This course will help participants: Assess the sales profitability and potential of existing key accounts Prioritise where time and energy is directed for maximum profitability Understand the key players in the decision making unit Create a strategic plan for the development of each client target Develop proactive sales consultancy skills Learn advanced communication and influencing techniques 1 What makes an effective account manager? The difference between order taking and account management How do you define a key account in your business? Why should existing customers remain with your company? How do you compare to the competition? 2 How do I prioritise my account management activity? Use practical tools to help you assess revenue potential Analyse the investment required versus the return on your time Create a SWOT analysis on your clients - Strengths, Weaknesses, Opportunities & Threats Appreciate how this knowledge will improve your sales development 3 Planning strategies for each account Create a list of priority accounts and activities Learn how to develop a long-term and sustainable relationship Discover how they make their purchasing decisions Research the make-up of the Decision Making Unit for each client 4 Learning and utilising the six principles of influence Learn the secrets these principles offer sales people Discover how these principles will work for you Create an influencing strategy for influencers within the client Learn new habits of influence 5 Proactive sales skills Plan proactive sales meetings for key accounts Set primary and secondary objectives for every touch point with the customer Structure sales meetings for maximum effectiveness Help the customer commit and achieve their objectives 6 Putting it into practice Discuss real scenarios to plan for putting these skills into practice Share common issues with fellow sales people Create a personal development plan

Account management essentials (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Advanced English Mini Bundle

By Compete High

The Advanced English Mini Bundle is your fast track to becoming a highly sought-after professional in industries where language mastery and communication finesse open doors. This bundle builds your competence across English literature, English grammar, TEFL, MS Word, and negotiation skills—all critical in education, corporate, and international business environments. Don’t miss out on this opportunity to boost your hireability and stand apart in competitive job markets. Description Language is power, but fluency alone isn’t enough to guarantee success. The Advanced English Mini Bundle equips you with essential workplace skills by combining English literature, English grammar, TEFL, MS Word, and negotiation skills—ensuring you have the tools to communicate, teach, create, and lead. Mastery of English literature sharpens your analytical and cultural awareness, valuable in teaching, content creation, and leadership roles. A solid grasp of English grammar is the foundation for clear communication, vital in all professional settings from business correspondence to documentation. The demand for TEFL expertise remains strong, especially in global education and corporate training sectors. Add MS Word skills, and you become proficient in the essential software for document creation, formatting, and office productivity—skills every employer values. Finally, negotiation skills are what transform a candidate from a communicator to a decision-maker. Whether in sales, HR, or management, strong negotiation skills open doors and seal deals. Together, these five competencies make you more hireable in industries hungry for advanced English proficiency coupled with practical business skills. FAQ Q: Who benefits from this bundle? Professionals in education, corporate sectors, administration, training, and management roles needing strong English literature, English grammar, TEFL, MS Word, and negotiation skills. Q: Will this increase my chances of getting hired? Absolutely. This bundle’s focus on English literature, English grammar, TEFL, MS Word, and negotiation skills matches exactly what employers seek in versatile, communicative hires. Q: Can I use these skills internationally? Yes, especially TEFL and negotiation skills, which are highly valued globally. Q: When should I start? Right now—positions needing your skills in English literature, English grammar, TEFL, MS Word, and negotiation skills are filling quickly.

Advanced English Mini Bundle
Delivered Online On Demand11 hours
£19.99

Basic Cardiac Care Mini Bundle

By Compete High

The Basic Cardiac Care Mini Bundle is tailored for job seekers looking to build credibility in frontline care, emergency response, or cardiac-focused health support roles. It features the exact skills employers look for—Healthcare, Heart Health and Nutrition, Ambulance and Emergency Care, Telephone Etiquette, and First Aid. Hiring managers in clinics, ambulance services, and community care organisations are constantly on the lookout for candidates who are ready to respond, act, and communicate clearly under pressure. This bundle gives you all five of those checkboxes in one go. Description Healthcare is the cornerstone of this bundle, opening doors in hospitals, care homes, clinics, and public health programs. When paired with Heart Health and Nutrition, it positions you for roles focused on cardiac wellbeing, preventive care, and patient education. Ambulance and Emergency Care add the urgency, showing that you’re equipped to handle high-pressure environments with composure. Whether you're applying for healthcare assistant roles, paramedical support jobs, or hospital-based admin positions, this course combination adds weight to your CV. Telephone Etiquette might seem simple—but in emergencies or healthcare triage, it’s often the first and most critical line of communication. And First Aid? That’s a must-have across every industry—especially when cardiac care is on the line. Together, Healthcare, Heart Health and Nutrition, Ambulance and Emergency Care, Telephone Etiquette, and First Aid make you a clear contender for essential health-sector roles. FAQ Q: Is this bundle relevant to cardiac support or health assistant jobs? A: Yes. Healthcare, Heart Health and Nutrition, and First Aid are core to those roles. Q: Why include Telephone Etiquette? A: Clear communication is vital in emergency and healthcare settings. Q: Can this help with ambulance or triage-related roles? A: Absolutely. Ambulance and Emergency Care is tailored for that exact path. Q: Is this beginner-friendly? A: Yes. It’s designed to make you job-ready, even without prior training. Q: Will I be more employable with this bundle? A: Yes. You’ll have five in-demand qualifications in healthcare support fields. Q: Why choose the full bundle? A: For maximum value and job-readiness. You get comprehensive healthcare appeal in one offer.

Basic Cardiac Care Mini Bundle
Delivered Online On Demand11 hours
£19.99

Electricity, Electrician and Electrical Training Mini Bundle

By Compete High

The Electricity, Electrician and Electrical Training Mini Bundle provides a comprehensive skill set designed to fast-track your employability in electrical and facilities management roles. Master core Electrician expertise, enhance compliance with Puwer, sharpen your Mathematics abilities, and boost your professional presence with Telephone Etiquette and PAT certification. Employers look for candidates who combine solid technical knowledge with professional communication skills. This bundle ensures you tick every box, making you a prime candidate for roles across construction, maintenance, and customer-facing electrical services. Don’t miss out on the chance to upgrade your career prospects. Description Today’s electrical roles demand a unique blend of technical precision and customer-focused skills. With the Electricity, Electrician and Electrical Training Mini Bundle, you’ll build expertise in core areas like Electrician work, Puwer regulations, and Mathematics needed for accurate calculations and safety assessments. Adding PAT certification enhances your credibility in portable appliance testing—a growing requirement in many industries. Meanwhile, Telephone Etiquette rounds out your profile, giving you the communication edge needed for customer-facing or team leadership roles. By combining Electrician, Puwer, Mathematics, PAT, and Telephone Etiquette, this bundle prepares you for diverse positions in electrical services. Roles filled by candidates with this range of skills are competitive—make sure you’re in the lead. FAQ Is this bundle relevant for electricians and facility managers? Yes—skills like Electrician, Puwer, and PAT are highly sought after in both fields. Does Telephone Etiquette really matter for electrical jobs? Yes—it’s key for client-facing roles and teamwork in technical environments. How important is PAT certification? Very important. Many employers require PAT to ensure appliance safety. Can this bundle help me advance my career? Yes—it combines technical and soft skills that boost promotion chances. Is Mathematics included for practical use? Definitely—Mathematics is essential for load calculations and safety compliance. Can I study at my own pace? Yes—all courses including Electrician, Puwer, and Telephone Etiquette are flexible. How does this improve job prospects? Employers specifically seek Electrician, Puwer, and PAT qualifications—this bundle makes you visible. Why is enrolling now a good idea? Jobs requiring this skill mix are filling fast; don’t let opportunities slip away.

Electricity, Electrician and Electrical Training Mini Bundle
Delivered Online On Demand11 hours
£19.99

Transcription: Audio Typing Mini Bundle

By Compete High

The Transcription: Audio Typing Mini Bundle is your shortcut into high-demand support roles across admin, publishing, education, and content production. Whether you’re eyeing transcription work, editorial support, or general office duties, this bundle packs exactly what employers want: Audio Typing, ESOL, Microsoft Word, Creative Writing, and Administrative Assistant skills—all in one. Every listing asks for digital fluency and typing precision. The smart candidate shows up with Microsoft Word, Audio Typing, and Administrative Assistant experience front and centre. The smarter candidate has this bundle. Don’t let this chance pass you by—enrol today and gain the skills that make recruiters act. Description Fast, accurate transcription paired with creative and administrative capabilities? That’s what modern employers need—and that’s what the Transcription: Audio Typing Mini Bundle delivers. From Audio Typing to Microsoft Word, every skill here aligns with core expectations in transcription services, office admin, and digital publishing. ESOL and Creative Writing add a language and communication edge, perfect for roles requiring finesse, tone, and clarity. And the inclusion of Administrative Assistant training prepares you for everything from executive support to freelance transcription. Each day you wait is a lost opportunity. With Microsoft Word, Audio Typing, Creative Writing, Administrative Assistant, and ESOL skills, you won't just apply—you’ll stand out. FAQ Is this bundle suitable for freelance work? Yes—Audio Typing, Creative Writing, and Microsoft Word are freelancer must-haves. Can this help me break into admin jobs? Absolutely. Employers look for Administrative Assistant, Microsoft Word, and Audio Typing competencies. What’s the role of Creative Writing here? Creative Writing strengthens your ability to craft clear, compelling documents—essential in many admin and content roles. Why is ESOL useful? ESOL enhances workplace communication, especially for international or diverse offices. How does this improve my CV? With highly searched terms like Audio Typing, Microsoft Word, and Administrative Assistant, you’ll be found faster. Is this suitable for remote work? Yes—Audio Typing, Microsoft Word, and Creative Writing are core skills in many remote positions. Do I need to be a fast typist already? No—this bundle helps you build speed and confidence from scratch. Why now? Because jobs seeking Audio Typing, Administrative Assistant, and Microsoft Word skills are being filled fast—and this gives you the edge.

Transcription: Audio Typing Mini Bundle
Delivered Online On Demand11 hours
£19.99

This comprehensive 3-hour Online Family First Aid course has been created by Mini First Aid to give you the knowledge to help a baby, child or adult with both minor and major first aid incidents as well as giving advice on how to manage a range of common illnesses and conditions.

Online Family First Aid
Delivered Online On Demand
£30

Property Sales, Negotiation with Tenant Management Course

5.0(2)

By Training Express

Selling property isn't just about putting a price tag on bricks and mortar—it’s about knowing what makes people say yes. The Property Sales, Negotiation with Tenant Management Course takes you through the clever art of sealing the deal, keeping tenants on side, and navigating the sticky bits of communication without losing your cool (or your commission). If you're eyeing a role in property or just want to sharpen your skills, this course gives you the edge where it counts—in the fine print, the follow-ups, and the subtle nudge that turns a maybe into a signed agreement. You'll learn how to handle viewings like a pro, use negotiation techniques that actually work, and manage tenants without losing sleep—or your pen. Whether you're aiming to join an estate agency, letting firm or take on property sales with confidence, this course delivers solid knowledge with zero fluff. It’s all about straight-talking, smart strategies, and understanding how to work with people—not against them. If you’re serious about making deals and handling tenants like a seasoned property agent, you’re in the right place. Key Features of Property Sales, Negotiation with Tenant Management Bundle CPD Accredited Property Sales, Negotiation with Tenant Management Course Instant PDF certificate Fully online course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Property Sales, Negotiation with Tenant Management Bundle course to excel! To become successful in your profession, you must have a specific set of Property Sales, Negotiation with Tenant Management skills to succeed in today's competitive world. In this in-depth Property Sales, Negotiation with Tenant Managementtraining course, you will develop the most in-demand Property Sales, Negotiation with Tenant Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Property Sales, Negotiation with Tenant Management Curriculum Course 01: Residential Property Sales Course 02: Property Management Training Course 03: Property Development Diploma Course 04: Estate Agent: Listing, Letting and Selling Property Course 05: Property Law and Taxation Course 06: Property Marketing and Negotiation Course 07: Social Housing Management Course 08: Mortgage Advisor Course Course 09: Contract Manager Course 10: Document Control Course 11: Conveyancing Accreditation This Property Sales, Negotiation with Tenant Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Property Sales, Negotiation with Tenant Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Property Sales, Negotiation with Tenant Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Property Sales, Negotiation with Tenant Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Property Sales, Negotiation with Tenant Management Course
Delivered Online On Demand1 hour
£54