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9712 Communication courses in Cardiff delivered Online

Getting paid - telephone tactics for debt collection (In-House)

By The In House Training Company

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

Getting paid - telephone tactics for debt collection (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Cleaning Supervisor

By IOMH - Institute of Mental Health

Overview The cleaning industry in the UK is a thriving sector, with a growing demand for skilled professionals who can ensure the highest standards of cleanliness and hygiene. Whether you're an aspiring cleaner, an entrepreneur seeking to establish a cleaning business, or a seasoned professional looking to advance your career, the "Cleaning Supervisor" course offers a comprehensive pathway to success. With a focus on practical skills, industry knowledge, and effective management techniques, this Cleaning Supervisor course empowers you to navigate the diverse cleaning challenges faced in residential, commercial, and industrial settings. From mastering the art of house cleaning to maintaining pristine office spaces, and from managing staff to delivering exceptional customer service, this Cleaning Supervisor course equips you with the tools to thrive in a competitive market. Join us and unlock a world of opportunities in the dynamic cleaning industry, where attention to detail and a commitment to excellence are the keys to success. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Cleaning Supervisor skills to help you advance your career. Acquire a comprehensive understanding of various Cleaning Supervisor topics and tips from industry experts. Learn in-demand Cleaning Supervisor skills that are in high demand among UK employers, which will help you to kickstart your career. This Cleaning Supervisor course covers everything you must know to stand against the tough competition in the Cleaning Supervisor field.  The future is truly yours to seize with this Cleaning Supervisor. Enrol today and complete the course to achieve a Cleaning Supervisor certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Cleaning Supervisor course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Cleaning Supervisor course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Cleaning Supervisor course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Cleaning Supervisor is suitable for anyone aspiring to start a career in Cleaning Supervisor; even if you are new to this and have no prior knowledge on Cleaning Supervisor, this course is going to be very easy for you to understand.  And if you are already working in the Cleaning Supervisor field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Cleaning Supervisor course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Cleaning Supervisor course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Cleaning Supervisor course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Cleaning Supervisor course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Cleaning Supervisor Module 1 The Diversity of Cleaning Jobs 00:26:00 Module 2 Cleaning Equipment, Products and Clothing 00:24:00 Module 3 House Cleaning 00:22:00 Module 4 Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 5 Bathrooms and Toilets 00:22:00 Module 6 Office Cleaning 00:19:00 Module 7 Cleaning External Surfaces and Areas 00:18:00 Module 8 Dealing with Non-Routine Waste 00:21:00 Module 9 Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 10 Starting a Cleaning Business and Planning for it 00:14:00 Module 11 Running the Business with Quality Service 00:22:00 Module 12 Customer Satisfaction 00:23:00 Module 13 Management of Staff 00:22:00 Module 14 Marketing, Advertising and Sales 00:24:00 Module 15 Expansion Management 00:17:00 Module 16 Skills of an Effective Administrator 00:17:00 Module 17 Representing Your Boss and Company 00:36:00 Module 18 Organisational Skills 00:27:00 Module 19 Communication Skills 00:27:00

Cleaning Supervisor
Delivered Online On Demand7 hours 5 minutes
£11

Nursing : Nursing Assistance

By IOMH - Institute of Mental Health

Overview This Nursing : Nursing Assistance course will unlock your full potential and will show you how to excel in a career in Nursing : Nursing Assistance. So upskill now and reach your full potential. Everything you need to get started in Nursing : Nursing Assistance is available in this course. Learning and progressing are the hallmarks of personal development. This Nursing : Nursing Assistance will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Nursing : Nursing Assistance skills to help you advance your career. Acquire a comprehensive understanding of various Nursing : Nursing Assistance topics and tips from industry experts. Learn in-demand Nursing : Nursing Assistance skills that are in high demand among UK employers, which will help you to kickstart your career. This Nursing : Nursing Assistance course covers everything you must know to stand against the tough competition in the Nursing : Nursing Assistance field.  The future is truly yours to seize with this Nursing : Nursing Assistance. Enrol today and complete the course to achieve a Nursing : Nursing Assistance certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Nursing : Nursing Assistance course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Nursing : Nursing Assistance course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Nursing : Nursing Assistance course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Nursing : Nursing Assistance is suitable for anyone aspiring to start a career in Nursing : Nursing Assistance; even if you are new to this and have no prior knowledge on Nursing : Nursing Assistance, this course is going to be very easy for you to understand.  And if you are already working in the Nursing : Nursing Assistance field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Nursing : Nursing Assistance course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Nursing : Nursing Assistance course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Nursing : Nursing Assistance course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Nursing : Nursing Assistance course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Nursing : Nursing Assistance Module 1: Introduction to Nursing 00:15:00 Module 2: Working in Different Healthcare Settings 00:15:00 Module 3: Legal, Standards and Professional Aspects of Ethical Practice: Part - 1 00:50:00 Module 4: Legal, Standards and Professional Aspects of Ethical Practice: Part - 2 00:48:00 Module 5: Effective Communication in Nursing 00:47:00 Module 6: Health and Safety in Nursing 00:47:00 Module 7: Hygiene in Nursing 00:30:00 Module 8: Infection Control 00:57:00 Module 9: Asepsis in Nursing 00:16:00 Module 10: Medication Administration in Nursing 00:18:00 Module 11: Understanding the Immune System in Nursing 00:26:00 Module 12: Rest and Sleep Management in Nursing 00:17:00 Module 13: Mobility and Immobility Issues of Patients in Nursing 00:15:00 Module 14: Pain Management for Nurses 00:22:00 Module 15: Nutrition in Nursing 00:23:00 Module 16: Fluid and Electrolyte Balance 00:21:00 Module 17: Assisting with Elimination 00:28:00 Module 18: Oxygenation in Nursing 00:28:00

Nursing : Nursing Assistance
Delivered Online On Demand8 hours 43 minutes
£11

Stroke Awareness Course Online

By Lead Academy

This Course at a Glance Define stroke and look at the different types of strokes and their causes Identify the signs and symptoms of stroke Recognise the risks and long-term issues associated with strokes Understand the process of treatment, diagnosis and recovery Know how to deal with post-stroke trauma and issues Stroke Awareness Course Overview This extensive Stroke Awareness Course is designed to equip you with the essential knowledge and skills to identify and assess the symptoms of stroke and act promptly if you suspect someone is suffering from a stroke, giving them the best chance of receiving the treatment they need and therefore limiting the condition's long-term repercussions. This course also provides a concise insight into the diagnosis, treatment and recovery procedure that can aid people suffering from stroke by all means. Finally, it outlines the duties and responsibilities of the various experts who can assist people suffering from a stroke. Strokes are one of the leading causes of death and a primary cause of disability in the United Kingdom. Every year, over 32,000 people in England die as a result of a stroke. There were roughly 135.6 thousand hospital admissions for stroke in the year 2019/20, the highest recorded number in the time period. This Stroke Awareness Course will help in scaling these numbers down by assisting people who have had a stroke and reducing the impact it has on their lives. A stroke can strike anyone, at any time and in any location. Physical handicap, communication difficulty, changes in how they think and feel, loss of work, income, and social networks are all issues that many stroke survivors confront. Stroke can also be lethal in extreme situations. Therefore, it is extremely crucial for everyone, irrespective of their profession, to be trained in stroke awareness to enable you to help yourself and those around you Upon successful completion of this course, you will be able to recognise the signs of stroke and support and aid people who have had a stroke. Who should take this course? Whether you are a professional working closely with adults or people suffering from stroke or simply looking to gain comprehensive knowledge about stroke prevention to support and assist people around you, this Stroke Awareness Course will set you up with the appropriate credentials to spot the warning signs of stroke and act accordingly that can save someone's life. Employers or employees hailing from the medical industry are not the only ones who can benefit from this training. It instead applies to a wide range of businesses, reaching out to anybody who wants to learn more about stroke prevention. Entry Requirements There are no academic entry requirements for this Stroke Awareness Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Stroke Awareness Course assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Signs and Symptoms Module 2: Types of Stroke and Their Causes Module 3: Diagnosis, Treatment and Recovery Module 4: Post Stroke Problems and Care Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Stroke Awareness Course Online
Delivered Online On Demand
£20

Level 4 Teaching Assistant

By The Teachers Training

Advance your career in education with our Level 4 Teaching Assistant program. Gain specialized skills and knowledge to support teachers and enhance student learning experiences. Enroll now to become a valuable asset in the classroom and make a positive impact on education.

Level 4 Teaching Assistant
Delivered Online On Demand5 hours
£15

Early Years Teaching and Childcare, SEN, Phonics and Autism - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! The formative early years of a child's life are a pivotal stage, setting the foundation for future learning, development, and success. In the UK, the demand for skilled early years educators and childcare professionals is on the rise, with over 1 million children enrolled in early years education. This bundle, "Early Years Teaching and Child Care," is crafted to equip you with the essential skills and knowledge to contribute positively to young children's lives, blending practical teaching strategies with an understanding of child development. The bundle starts off with a lesson on Early Years Teaching and Childcare, it moves on to general SEN Teaching practices, including strategies for supporting children with Understanding Autism and the fundamentals of Phonics. Each course is designed to build upon the last, offering a rounded understanding of the early years' development in young learners. Courses Are Included In This Bundle: Course 01: Early Years Teaching and Childcare Course 02: SEN Teaching Course 03: Understanding Autism Course 04: Teaching Phonics Grab this opportunity to transform your passion for education into a meaningful career, making a difference in the lives of young learners. Join us to unlock your potential and open doors to numerous opportunities in the vibrant field of early childhood education. Make it happen - enrol today! Learning Outcomes of Teaching and Child Care: Understand the foundational principles of early years education and care. Develop effective teaching strategies tailored for autistic children. Support children with special educational needs in an inclusive environment. Master the basics of phonics for early literacy development. Apply child psychology principles to foster positive learning experiences. Implement engaging, developmentally appropriate educational activities. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Take a step toward a brighter future! Course 01: Early Years Teaching and Child Care Module 01: Introduction to EYFS Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents' Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework in 2021 Module 12: Understanding Child Development Module 13: Care for Children Module 14: Healthy Food, Healthy Living Module 15: Keeping Children Healthy and Safe Module 16: Child Protection Module 17: Play, Imagination and Creativity Module 18: Factors that Influence Development! Module 19: Cognitive Development Module 20: Social and Emotional Development Module 21: Personality and Intellectual Development in Children Module 22: Language Development in Children Module 23: Problems in Childhood & Adolescence Course 02: SEN Teaching Module 01: Special Education Needs (SEN) An Overview Module 02: SEN Support Module 03: High Quality Teaching for Pupils with SEN Module 04: SEN Teaching Methodologies Module 05: Communication and Interaction Module 06: Cognition and Learning Module 07: Social, Emotional and Mental Health Difficulties Module 08: Sensory or Physical Needs Module 09: Working in Partnership Course 03: Understanding Autism Module 01: Autism Spectrum Disorder (ASD) Module 02: Learning Difficulties Related to Autism Module 03: Autism Diagnosis Module 04: Cognitive Approaches in Autism Module 05: Dealing with Autistic Individuals Module 06: Other Considerations for Dealing with Autistic Individuals Module 07: Engagement in Autism Awareness Course 04: Teaching Phonics Module 01: Introduction to Phonics Education Module 02: Teaching Phonics Module 03: Jolly Phonics Module 04: Dyslexia and Learning Difficulties Module 05: Career as Phonics Teacher Module 06: Involving Parents and Carers Module 07: Speaking and Phonological Awareness Module 08: Systematic Assessment and Record Keeping Module 09: Meeting Individual Needs Module 10: Cognitive Approaches in Dyslexia Module 11: Phonics for Deaf Children Module 12: Teaching Higher Level of Phonics Assessment Process Once you have completed all the modules in the Early Years Teaching and Child Care course, you can assess your skills and knowledge with an optional assignment. The learners have to complete the assessment of this Early Years Teaching and Child Care course to achieve the CPDQS Accredited Certificate. Digital Certificate: £12.99 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring teachers Childcare workers Teaching assistants SEN specialists Career changers Education students Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Early Years Teacher - £22,000 to £30,000 Teaching Assistant - £15,000 to £20,000 Childcare Worker - £16,000 to £22,000 SEN Coordinator - £23,000 to £30,000 Phonics Specialist - £20,000 to £25,000 Nursery Manager - £25,000 to £35,000 Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Early Years Teaching and Childcare, SEN, Phonics and Autism - CPD Certified
Delivered Online On Demand20 hours
£12

Care Assistant Training

By IOMH - Institute of Mental Health

Overview of Care Assistant Training Join our Care Assistant Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Care Assistant Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Care Assistant Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Care Assistant Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Care Assistant Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Care Assistant Training course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Care Assistant Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Care Assistant Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Care Assistant Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Care Assistant Training Module 1: Introduction to Health and Social Care 00:16:00 Module 2: Introduction to Food Safety and the Law 00:35:00 Module 3: Food Poisoning and Control Measures 00:24:00 Module 4: Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:46:00 Module 5: Rights and Responsibilities as a Health and Social Care Worker 00:39:00 Module 6: Role as A Caregiver and Healthcare Professional 00:23:00 Module 7: Safeguarding Vulnerable Individuals 00:49:00 An Introduction to Safeguarding of Vulnerable Adults 00:15:00 Module 9: Safeguarding Vulnerable AdultsPolicy, Roles and Responsibilities 00:23:00 Module 10: Understanding the Importance of Communication in Care 00:20:00 Module 11: Consenting for Someone Else 00:16:00 Module 12: Best Interest Decision Making 00:20:00 Module 13: Managing Service Delivery in Health and Social Care 00:11:00 Module 14: Important Principles and Policies in Health and Social Care Work 00:20:00 Module 15: Medical Jargon and Terminology 00:28:00 Module 16: Information Technology in Health Care 00:16:00 Assignment Assignment - Care Assistant Training 00:00:00

Care Assistant Training
Delivered Online On Demand6 hours 41 minutes
£15

Supervisor Training for Professionals

By IOMH - Institute of Mental Health

Join our Supervisor Training for Professionals course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Supervisor Training for Professionals course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Supervisor Training for Professionals course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Supervisor Training for Professionals. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Supervisor Training for Professionals course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Supervisor Training for Professionals is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Supervisor Training for Professionals course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Supervisor Training for Professionals Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Supervisor Module One - Getting Started 01:00:00 Module Two - Setting Expectations 01:00:00 Module Three - Setting Goals 00:30:00 Module Four - Assigning Work 01:00:00 Module Five - Degrees of Delegation 01:00:00 Module Six - Implementing Delegation 00:30:00 Module Seven - Providing Feedback 00:30:00 Module Eight - Managing Your Time 00:30:00 Module Nine - Resolving Conflict 00:30:00 Module Ten - Tips for Special Situations 00:30:00 Module Eleven - A Survival Guide for the New Supervisor 00:30:00 Module Twelve - Wrapping Up 00:30:00 Supervisor Skills Making the Transition 00:15:00 Key Behaviors and Attitudes 00:15:00 Setting Goals as Supervisor 00:15:00 Planning for Success 01:00:00 Active Listening Techniques 00:15:00 Communication Skills 00:30:00 Giving Feedback 00:30:00 Giving Instructions 00:15:00 Orders, Requests, and Suggestions 00:15:00 Managing Conflict 00:15:00 Managing Challenging Situations 00:30:00 Activities Supervisor Training for Professionals - Activities 00:00:00 Recommended Reading Recommended Reading: Supervisor Training for Professionals 00:00:00 Mock Exam Mock Exam- Supervisor Training for Professionals 00:20:00 Final Exam Final Exam- Supervisor Training for Professionals 00:20:00

Supervisor Training for Professionals
Delivered Online On Demand12 hours 55 minutes
£11

Recruitment Consultant Diploma

4.3(43)

By John Academy

Description: Recruitment consultants are specialists who are both adored by companies and individuals when it comes to recruitment. They are handsomely paid both through gratitude and money for successfully recruiting a candidate. So if you want to classify yourself in this category, you may want to consider taking this Recruitment Consultant Diploma course. The course is divided into two sections, where the first one gives you an idea about recruitment while the second section focuses on managing it. In the first section you are initially given an introduction to recruitment, following which you learn about the selection process of a recruitment cycle. You will further discover how to set goals, interview questions, avoiding bias and much more. In the second part of the course, you focus more on hiring strategies, ways to lure great candidates and filtering applicants in order to interview them. You also learn about the interview and selection process in detail. Overall this course is an amazing blend made to make sure you get the proper understanding in recruitment consultancy that is required to achieve success. Who is the course for? Individuals looking to start a new career in human resources or recruitment People who want to improve their skills and develop their career further in HR management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Recruitment Consultant Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: HR Manager Recruitment consultant HR Administrator HR Assistant Recruitment Consultant Diploma - Updated Version Module 1 - Introduction to Recruitment: Importance and Implications 00:17:00 Module 2 - An Overview of the Recruitment Industry 00:26:00 Module 3 - The UK Recruitment Legislation 00:19:00 Module 4 - Sales and Selling in the Recruitment Industry 00:11:00 Module 5 - The Recruitment Process 00:47:00 Module 6 - Key Performance Indicators for the Recruitment Industry 00:25:00 Module 7 - Candidate Attraction for Recruitment 00:35:00 Module 8 - Candidate Management 00:22:00 Module 9 - Candidate Interview Processes 00:24:00 Module 10 - Client Acquisition 00:36:00 Module 11 - Client Strategy in the Recruitment Sector 00:25:00 Module 12: Client Management 00:27:00 Module 13 - Steps to Starting and Running a Successful Recruiting Service 00:23:00 Recruitment Consultant Diploma - Old Version Recruitment Basics Introduction to Recruitment 00:15:00 Recruitment 01:00:00 Shortlisting 00:15:00 Selection 01:00:00 Definitions of Training and Development 00:15:00 Considerations in the Design of Training Programmes 00:15:00 Implementing Training 00:15:00 Learning Methods 00:30:00 Recruitment Module One - Getting Started 00:15:00 Module Two - Introduction to Recruitment 00:30:00 Module Three - The Selection Process 00:30:00 Module Four - Goal Setting 00:30:00 Module Five - The Interview 00:30:00 Module Six - Types of Interview Questions 00:30:00 Module Seven - Avoiding Bias in Your Selection 00:30:00 Module Eight - The Background Check 00:30:00 Module Nine - Making Your Offer 00:30:00 Module Ten - Orientation and Retention 00:30:00 Module Eleven - Measuring the Results 00:30:00 Module Twelve - Wrapping Up 00:15:00 Managing Recruitment Module One - Getting Started 00:30:00 Module Two - Defining and Knowing the Position 01:00:00 Module Three - Hiring Strategy 01:00:00 Module Four - Lure in Great Candidates 01:30:00 Module Five - Filtering Applicants to Interview 01:00:00 Module Six - The Interview (I) 01:00:00 Module Seven - The Interview (II) 01:00:00 Module Eight - Selection Process (I) 01:00:00 Module Nine - Selection Process (II) 01:00:00 Module Ten - Making an Offer 01:00:00 Module Eleven - Onboarding 01:00:00 Module Twelve - Wrapping Up 00:30:00 Recruitment - Interview Process History of the Interviewing Process 00:30:00 The Recruitment and Selection Process 00:15:00 Factors in the Hiring Process 00:15:00 Cost Analysis 00:15:00 Job Analysis and Position Profiles 00:30:00 Determining the Skills You Need 00:15:00 Finding Candidates 00:30:00 Advertising Guidelines 00:00:00 Screening Resumes 00:30:00 Performance Assessments 00:30:00 Problems Recruiters Face 00:15:00 Interviewing Barriers 00:15:00 Non-Verbal Communication 00:15:00 Types of Questions 00:30:00 Case Study 00:15:00 Traditional vs. Behavioral Interviews 00:30:00 Other Types of Questions 00:15:00 The Critical Incident Technique 00:15:00 Listening for Answers 00:30:00 Difficult Applicants 01:00:00 Interview Preparation and Format 00:00:00 Other Interview Techniques 00:30:00 Scoring Responses 00:15:00 Checking References 00:30:00 Human Rights 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Recruitment Consultant Diploma 00:30:00 Final Exam Final Exam- Recruitment Consultant Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Recruitment Consultant Diploma
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Business Development

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Business Development
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