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10505 Communication courses in Cardiff delivered Online

English for Healthcare Roles

5.0(5)

By Online Training Academy

Are you looking to enhance your communication skills within the healthcare field? Our comprehensive course, "English for Healthcare Roles," is meticulously crafted to empower healthcare professionals with essential language tools and specialized knowledge. Whether you're a nurse, medical assistant, or healthcare administrator, mastering effective communication is crucial. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the "English for Healthcare Roles" course, learners will gain essential knowledge to communicate effectively in healthcare settings. They will develop a strong grasp of human anatomy and medical terminology, enabling them to discuss body systems such as the cardiovascular, respiratory, digestive, musculoskeletal, central nervous, and immune systems. Learners will also become familiar with medical equipment, instruments, and laboratory tests commonly used in healthcare practices. The course emphasizes adapting communication to meet patients' needs, teaching interviewing techniques, and fostering professional communication and behavior. By the end, learners will be equipped with the language skills and confidence to interact professionally with patients, colleagues, and healthcare professionals in a variety of medical contexts. Course Curriculum Module 01: Human Body Vocabulary With Pictures Module 02: Cardiovascular System Module 03: Respiratory System Module 04: Digestive System Module 05: Musculoskeletal System Module 06: Central Nervous System Module 07: Blood and Immunity System Module 08: Equipment, Instrument and Lab Test Module 09: Acronyms and Abbreviation Module 10: Adapting Communication to a Patient's Ability to Understand Module 11: Interviewing Techniques Module 12: Professional Communication and Behaviour Learning Outcomes Identify human body parts using illustrated vocabulary. Explain cardiovascular, respiratory, and digestive systems' functions concisely. Describe musculoskeletal and central nervous systems' basic structures accurately. Outline blood and immunity systems' roles in human health comprehensively. Recognize medical equipment, instruments, and laboratory tests efficiently. Adapt communication to patient understanding levels effectively in healthcare settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare students needing foundational English language skills. Medical professionals enhancing communication in clinical environments. Foreign healthcare workers improving English proficiency. Health educators teaching medical terminology and patient interaction. Non-native English speakers aiming for healthcare roles in the UK. Career path Healthcare Assistant Medical Receptionist Phlebotomist Physiotherapy Assistant Clinical Support Worker Medical Laboratory Assistant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

English for Healthcare Roles
Delivered Online On Demand2 hours 42 minutes
£10

Child Language Disorder (CLD) Training

5.0(5)

By Online Training Academy

Are you ready to make a difference in the lives of children struggling with language disorders? Our comprehensive CLD Training is designed to equip you with the knowledge and skills needed to support and empower young minds facing language challenges. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, learners will delve into the complexities of Child Language Disorders (CLD). They will explore various types of language disorders affecting children, such as Specific Language Disorder and Acquired Language Disorders. Understanding how these disorders manifest in children with Intellectual Disabilities or Genetic Syndromes will be a focal point, alongside Communication Disorders. Through diagnosis and treatment modules, learners will gain insight into the assessment and intervention strategies essential for addressing language and communication challenges in children. By the end of the curriculum, participants will have a comprehensive understanding of CLD, equipped with knowledge and skills to identify, assess, and provide appropriate support to children facing language and communication difficulties. Course Curriculum Module 01: Introduction To Child Language Disorder Module 02: Children With Specific Language Disorder Module 03: Acquired Language Disorders In Children Module 04: Language Disorders In Children With Intellectual Disability Of Genetic Syndromes Module 05: Communication Disorders Module 06: Diagnosis & Treatment Of Language And Communication Disorders Learning Outcomes: Understand the fundamentals of child language disorder and its impact. Identify characteristics of children with specific language disorder. Recognise acquired language disorders in children and their causes. Explore language disorders in children with genetic syndromes. Comprehend various communication disorders in children. Learn diagnosis and treatment methods for language and communication disorders. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Parents of children with language disorders. Speech and language therapists. Special education teachers. Child psychologists. Paediatric healthcare providers. Career path Speech and Language Therapist Special Education Teacher Child Psychologist Paediatric Speech Pathologist Clinical Linguist Language Disorder Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Child Language Disorder (CLD) Training
Delivered Online On Demand1 hour 6 minutes
£10

An Introduction to Stoma Care (e-Learning)

By Guardian Angels Training

Gain essential knowledge and practical skills related to stoma care with our comprehensive e-learning course. Designed for healthcare professionals, students, caregivers, and individuals interested in medical care.

An Introduction to Stoma Care (e-Learning)
Delivered Online On Demand
£45

120 hours TEFL / TESOL Teacher Training - 8 Courses Bundle

By NextGen Learning

Unveil the comprehensive "120 hours TEFL / TESOL Teacher Training" bundle, your guided pathway to becoming a certified English educator. This collection encompasses essential courses designed to equip you with the expertise required for success in English language teaching. Navigate the intricacies of teaching English with a carefully curated series of courses; the 120 hours TEFL / TESOL Teacher Training bundle is designed to elevate your instructional skills, empower your classroom management abilities, and enhance student engagement strategies. Cultivate fluency and authenticity in language instruction using a compilation of expressions that capture the essence of native speech. Hone your speaking delivery, ensuring crystal-clear communication that resonates effortlessly with students. Elevate spoken language skills to create dynamic and immersive learning environments. Foster articulate and effective written communication, shaping students into critical thinkers and expressive writers. Develop interview understanding, a pivotal skill for TEFL/TESOL job seekers. Furthermore, master the art of crafting persuasive content - an invaluable skill for extending your influence as an educator. Enrol in the meticulously designed 120 hours TEFL / TESOL Teacher Training bundle. Equip yourself with the tools to inspire, educate, and transform lives through language. Seize this empowering opportunity today! The Eight CPD Accredited courses that the bundle includes are: Course 1: Basics of English for Beginners Course 2: 120 hours TEFL (TESOL) Masterclass Course 3: 200 Common English Idioms and Phrases Course 4: Complete IELTS Preparation Course Course 5: British English Pronunciation Course Course 6: Master English Speaking 1 Course 7: Essay Writing in English Course 8: Ultimate Job Interview in English Learning outcomes Profound pedagogical skills for effective teaching and classroom management. Integration of fluency and authenticity in language instruction. Ability to guide students toward success in standardised English assessments. Improved spoken communication clarity and delivery. Enhanced written communication for critical thinking and expressive writing. Job readiness and professional growth with interview skills and specialised expertise. The 120 hours TEFL / TESOL Teacher Training bundle is designed to cater to a diverse audience, including individuals with a passion for teaching, recent graduates seeking an edge in the competitive job market, and even seasoned educators looking to refine their skills; this bundle addresses the critical challenges faced by language teachers today. Many instructors struggle to engage students effectively, adapt to changing teaching methodologies, and prepare learners for standardised language assessments. The solutions unfold within this content-rich 120 hours TEFL / TESOL Teacher Training bundle. Engaging modules delve into pedagogical skills, offering strategies for dynamic lesson planning, effective classroom management, and innovative student engagement. The courses tackle the intricacies of fluent and authentic language instruction, preparing educators to embed theoretical and cultural relevance into their teaching methods. Moreover, the 120 hours TEFL / TESOL Teacher Training bundle equips teachers to address the challenge of standardised tests, guiding them in coaching students to excel in English language assessments. Spoken communication clarity and written communication finesse are emphasised, ensuring that educators nurture both verbal and written language skills. Whether you're taking your first steps into teaching or seeking to amplify your existing skills, the "120 hours TEFL / TESOL Teacher Training" bundle stands as the bridge between potential and proficiency. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The "120 hours TEFL / TESOL Teacher Training" is tailored for: Aspiring educators are beginning their teaching careers. Recent graduates are seeking a competitive edge. Current teachers aim to refine their methods. Language enthusiasts are eager to teach English. Job seekers are exploring new opportunities. Individuals are preparing for English language assessments. Global educators across diverse contexts. Career path Upon completing the "120 hours TEFL / TESOL Teacher Training," you'll be able to enter into versatile career paths like Entry-Level Instructor - £18,000 - £25,000/year. Private Tutor / Freelancer - £20 - £40/hour. Language School Teacher - £25,000 - £35,000/year. International Educator - £30,000 - £40,000/year. Trainer - £35,000 - £50,000/year. Educational Manager - £40,000 - £60,000/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

120 hours TEFL / TESOL Teacher Training - 8 Courses Bundle
Delivered Online On Demand32 hours
£39

Driving Instructor & Driving Recruitment Consultant With Complete Career Guide Course

5.0(14)

By Training Express

This course offers an all-encompassing introduction to the professional world of driving instruction and recruitment consultancy. Designed for those aiming to build a successful career in this dynamic field, it covers every essential aspect from the role and responsibilities of a driving instructor to the detailed processes of structured driver training. Through carefully crafted modules, learners will gain a clear understanding of the ADI exams and the skills needed to effectively communicate with new clients, ensuring confidence in managing learner drivers. In addition, the course delves into specialised topics such as teaching techniques for large vehicles and addressing the needs of drivers with disabilities or impairments. With a strong focus on knowledge and theory, this training guides students through assessment criteria and client interaction strategies, preparing them for a rewarding role in driver education and recruitment consultancy. Whether you are looking to become a certified driving instructor or a recruitment expert in the sector, this course provides a robust foundation without the need for any physical attendance. ________________________________________________________________________ Key Features: CPD Certified Driving Instructor & Driving Recruitment Consultant With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: The Driving Instructor Module 02: Structured Driver Training Module 03: The ADI Exams Module 04: Communication Skills and Dealing with a New Client Module 05: Learning to Drive Module 06: Driving Large Vehicles Module 07: Assessment Items Module 08: Disabilities and Impairments ________________________________________________________________________ Complete Career Guide for Driving Instructor & Driving Recruitment Consultant (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Driving Instructor. In addition to mastering the essentials of Driving Instructor, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Driving Instructor. Your dream career starts here! List of career guide courses included in Driving Instructor & Driving Recruitment Consultant With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain expertise in driving instruction principles and techniques. Develop structured driver training programs for effective learning outcomes. Master the ADI exams, ensuring comprehensive knowledge and preparation. Enhance communication skills for effective client interactions and instruction. Acquire in-depth knowledge of teaching individuals with diverse learning needs. Understand the complexities of driving large vehicles and relevant assessments. ________________________________________________________________________ Accreditation All of our courses, including the Driving Instructor & Driving Recruitment Consultant With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Driving Instructor & Driving Recruitment Consultant With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking a comprehensive IT support foundation. Aspiring IT professionals without prior technical knowledge. Anyone interested in configuring and maintaining computer systems. Those aiming to understand and address IT security threats. Individuals pursuing a career in IT troubleshooting and maintenance. Career path IT Support Technician - £20K to 30K/year. Network Administrator - £25K to 40K/year. Systems Analyst - £30K to 45K/year. Database Administrator - £25K to 40K/year. Software Developer - £30K to 50K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Driving Instructor & Driving Recruitment Consultant With Complete Career Guide Course
Delivered Online On Demand1 hour
£50

English for Literacy and Language Teaching

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** English for Literacy and Language Teaching Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive English for Literacy and Language Teaching Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our English for Literacy and Language Teaching bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in English for Literacy and Language Teaching Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this English for Literacy and Language Teaching Career Bundle: Course 01: English Literature Course 02: An Introduction to British and American Literature Search Course 03: Comparative Literature Course 04: Medieval History Course 05: Social Science Diploma Course 06: Level-3 English Grammar Course Course 07: English: Spelling, Punctuation, and Grammar Course 08: Essay Writing in English Course 09: Creative Writing Course: Writing Storybooks For Children Course 10: Creative Writing Course - Fiction Course 11: Creative Writing Course - Novel Course 12: Novel Writing and Publishing Course 13: 200 Common English Idioms and Phrases Course 14: Content Management Course 15: Copyediting & Proofreading Course 16: Information Management Course 17: Data Management Training Course 18: Document Control Course 19: ICT: Information and Communication Technology Course 20: GDPR Course 21: Administrative Management Course 22: Data Entry Administrator Course 23: New Functions in Microsoft Excel Course 24: Functional Skills IT Course 25: Complete Communication Skills Master Class Course 26: Goal Setting Course 27: Touch Typing Course 28: Computer Operating System and Troubleshooting Course 29: Microsoft Access Databases Forms and Reports Course 30: ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! With English for Literacy and Language Teaching, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in English for Literacy and Language Teaching today and take the first step towards achieving your goals and dreams. Why buy this English for Literacy and Language Teaching? Free CPD Accredited Certificate upon completion of English for Literacy and Language Teaching Get a free student ID card with English for Literacy and Language Teaching Lifetime access to the English for Literacy and Language Teaching course materials Get instant access to this English for Literacy and Language Teaching course Learn English for Literacy and Language Teaching from anywhere in the world 24/7 tutor support with the English for Literacy and Language Teaching course. Start your learning journey straightaway with our English for Literacy and Language Teaching Training! English for Literacy and Language Teaching premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the English for Literacy and Language Teaching is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the English for Literacy and Language Teaching course. After passing the English for Literacy and Language Teaching exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This English for Literacy and Language Teaching course is ideal for: Students seeking mastery in English for Literacy and Language Teaching Professionals seeking to enhance English for Literacy and Language Teaching skills Individuals looking for a English for Literacy and Language Teaching-related career. Anyone passionate about English for Literacy and Language Teaching Requirements This English for Literacy and Language Teaching doesn't require prior experience and is suitable for diverse learners. Career path This English for Literacy and Language Teaching bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

English for Literacy and Language Teaching
Delivered Online On Demand7 days
£209

Managing Occupational Health-CPD Approved

By BAB Business Group

This course explains the key elements, procedures and activities involved in successful Occupational Health and Safety Management in the workplace. The course show how professional Occupational Health and Safety Management benefits individuals and organisations. It will investigate workplace health models, including the basic criteria of the World Health Organisation model. You’ll discover the importance of a Health Needs Assessment and how it leads to the development of a Heath Management Strategy. On a more practical level, the course will look at hazards, risks, controls and ‘Safe Systems of Work’ and the role played by health risk assessments. Turning to workplace well-being, we’ll explain how to promote healthy lifestyles and positive mental health. You’ll learn how to manage absences from work, both authorised and unauthorised, how to create an official Attendance Policy, manage the return-to-work process and deal effectively with absenteeism. Finally, the course discusses the steps needed to develop and build a strong health and well-being culture, including leadership, communication, work-life balance and embracing change

Managing Occupational Health-CPD Approved
Delivered Online On Demand
£45

Level 2 Working in the Health Sector

By Training Tale

This Level 2 Working in the Health Sector course is designed for those interested in or new to working in the healthcare sector. This qualification will provide you with a thorough understanding of the healthcare sector and its various roles. The Level 2 Working in the Health Sector course will assist you in developing the skills required to work in the health sector and become an effective team member. Through this Level 2 Working in the Health Sector course, you will learn about the role of a healthcare worker, communication skills, personal development in the health care sector, health/safety and security in the health care sector, understanding quality standards, equality, diversity and inclusion. So, take this Level 2 Working in the Health Sector course and increase your employability skills. Learning Outcomes After completing this Level 2 Working in the Health Sector course, the learner will be able to: Gain a solid understanding of the role of the Healthcare Worker. Gain strong communication skills for working in the Health Sector. Understand personal development in the Health Sector. Gain in-depth knowledge about health, safety and security in the Health Sector. Know the quality standards that apply to Healthcare Settings. Understand equality and diversity in the Health Sector. Why Choose Level 2 Working in the Health Sector from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other Benefits of Level 2 Working in the Health Sector 26 PDF Certificate FREE Lifetime Access Free Retake Exam Expert Tutor Support 24/7 Live Support ------------------------- [ Note: Free PDF certificate as soon as completing the Level 2 Working in the Health Sector course ] Main Course: Level 2 Working in the Health Sector Curriculum Module 1: Understand the Role of the Healthcare Worker Module 2: Communication Skills for Working in the Health Sector Module 3: Personal Development in the Health Sector Module 4: Health, Safety and Security in the Health Sector Module 5: Understand Quality Standards in the Health Sector Module 6: Equality and Diversity in the Health Sector GIFT with this Bundle COURSE Level 6 Diploma in Health and Social Care Management Level 5 Diploma in Family Support Worker Level 5 Mental Health Care - MCA and DOLS Level 3 Diploma in Healthcare Support Level 3 Award in Health and Social Care Course Level 3 Dyslexia Awareness Level 2 Award in Suicide Awareness Level 2 Award in Awareness of Dementia Level 2 Health & Care Level 2 Certificate in Awareness of Mental Health Problems Level 2 Safeguarding Children Training Course Level 2 Certificate in Preparing to Work in Adult Social Care Level 2 Certificate in Understanding Safeguarding and Prevent Level 2 Certificate in Understanding the Care and Management of Diabetes Clinical Psychology Diploma Mental Health Support Worker Healthcare Management Training Social Worker: Social Work Diploma Drug and Alcohol Awareness Training Equality and Diversity Diploma in Mastering Psychology Diabetes Awareness Training Introduction to Psychotherapy Diploma in Health and Wellbeing Safeguarding Vulnerable Adults Training Assessment Method After completing each module of the Level 2 Working in the Health Sector, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Working in the Health Sector course is ideal for people who want to earn a recognised certificate that will allow them to start or advance their careers in health care support and administration roles. It is suitable for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Enrolling in this course can lead to the following job opportunities: Adult Social Worker Healthcare Assistant Mental Health Nursing Health & Social Care Trainer Health & Social Care Assessor Health & Social Care Teacher Health & Social Care Tutor

Level 2 Working in the Health Sector
Delivered Online On Demand5 days
£104

Leadership Skills-CPD & ILM Approved

By BAB Business Group

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more. It then moves on to discuss developing teams including and team members by looking at the role leaders play in this. The final two modules cover the role communication plays in effective leadership and finishes off with a module about moving forward together to achieve a shared vision.

Leadership Skills-CPD & ILM Approved
Delivered Online On Demand
£30

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

5.0(4)

By Improving Communications Uk

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS. You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction. PART I – BROADENING THE VIEW Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity. PART II – FAIR STANDARDS Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity. PART III – ORGANIZATIONAL UNITY Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions. ATTENDEES WILL BE ABLE TO: Discover new ways to “see things differently;” Use Emotional Intelligence to strengthen relationships and increase awareness of self and others; Define Diversity and uncover ways in which it is significantly useful in an organization; Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making); Manage conflict through unity, using the organization’s mission, vision, values, and goals; and Understand and communicate value to staff. Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class.    Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT
Delivered Online
£316