9698 Communication courses in Bradford delivered Online

Life Just Got Better This Spring! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Massage and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Massage bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Massage course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in Massage, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Massage Bundle Consists of the following Premium courses: Course 01: Learn the Art of Massage Course 02: Massage Therapist - A successful Business Course 03: Training on Professional Massage or Bodywork Business Course 04: Physiotherapy Assistant Course 05: Pain Management Course 06: Hydrotherapy Course 07: Functional Skills - Fitness Course 08: Biohacking Your Physical and Mental Health Course 09: Aging and Longevity Secrets Course 10: Customer Relationship Management Course 11: Effective Communication Skills Diploma Course 12: Infection Prevention Training Course 13: Personal Hygiene Course 14: Complete Communication Skills Master Class for Life Benefits you'll get from choosing Apex Learning for this Massage Training: Pay once and get lifetime access to 13 CPD courses including this Massage Training Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum: Course 01: Learn the Art of Massage Introduction Part 1 Introduction Part 2 Introductory Stroke Upper Back Pressure Upper Back Pressure (positioned lower back) Trapezius- Seated Open Up Pectorals Scanlines Shoulders Top of Shoulders Seated Face and Scalp And Much More..... Course 02: Massage Therapist - A successful Business Introduction Let's get these steps done first to generate more clients immediately What Business set up is right for you? The pros and cons of each Your new way of treating your clients. What else you need to be doing correctly Course 03: Training on Professional Massage or Bodywork Business Introduction Before Taking Clients Scheduling Appointments Home Studio Clients Achieving an Online Presence Client Retention Free and Affordable Advertising Taking Credit Card Payments And Much More..... Course 04: Physiotherapy Assistant Introduction to Physiotherapy The Standards for Physiotherapists The Physiotherapy Interventions Sports Physiotherapy Neurological Physiotherapy Musculoskeletal Physiotherapy Respiratory Physiotherapy Paediatric Physiotherapy Evidence-Based Physiotherapy (EBP) Building a Career as a Physiotherapist Course 05: Pain Management Introducing Pain Management Pain Theories Types of Pain Physiology and Psychology of Acute Pain Pain as a Long-term Condition Back and Neck Pain Headache Neuropathic Pain and Its Management Cancer Pain Assessment of Pain Relaxation for Pain Management Course 06: Hydrotherapy Introduction to Hydrotherapy Anatomy and Physiology Review Types of Hydrotherapy Effects of Hydrotherapy Common Conditions Treated with Hydrotherapy Hydrotherapy for Shoulder and Lower Limb Hydrotherapy for Animals Course 07: Functional Skills - Fitness Introduction Benefits Of Functional Fitness Functional Fitness Training Areas Conclusion to Functional Fitness Training Course 08: Biohacking Your Physical and Mental Health Module 01: Introduction Module 02: Sleep - So MUCH More Than Just Rest Module 03: Blue Light & Red Light Module 04: Mindfulness & Movement Module 05: What You Put In Your Mouth is KEY! Module 06: Hidden Secret - 'Cryotherapy' Module 07: Importance Of PURE Air Module 08: Final Thoughts & Recommendations Course 09: Aging and Longevity Secrets Introduction To Reverse Aging & Benefit Lifestyle - Diet - Routines Secrets To Younger Looking Skin Powerful Anti-Aging Supplements Course 09: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 11: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 12: Infection Prevention Training Infection Prevention and Control Policy in the UK Principles of Prevention and Control of Infection Immunization Infections Spread by Food and Water Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Infections & Diseases Spread by Person-to-Person Contact Infections Spread by Sexual Contact Infections Spread by Blood and Body Fluids Course 13: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Potential Hygiene Guidelines Personal Hygiene During Coronavirus Pandemic Course 14: Complete Communication Skills Master Class for Life Module 01: Effective Communication Module 02: How to Talk to Anyone Module 03: Power of Storytelling Module 04: Becoming an Influencer Module 05: Importance of Body Language Module 06: Communication Skills for Job Interviews Module 07: Public Speaking CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Learn the Art of Massage) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Learn the Art of Massage) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Welcome to our comprehensive bundle of medical courses designed to equip you with the essential knowledge and skills needed in the healthcare industry. This bundle consists of three Quality Licence Scheme (QLS) endorsed courses: Medical Terminology, Medical Receptionist, and Medical Transcription. By successfully completing these courses, you will receive hardcopy certificates that validate your achievement. Additionally, we offer five Continuing Professional Development (CPD) QS-accredited courses that are highly relevant to your professional development. The QLS-endorsed courses are designed to provide you with a solid foundation in medical terminology, receptionist duties, and transcription skills. Through interactive modules and engaging content, you will gain a deep understanding of medical language, allowing you to communicate effectively within the healthcare environment. The courses also cover the fundamental aspects of working as a medical receptionist, including administrative tasks and patient interaction. Furthermore, the medical transcription course equips you with the necessary knowledge and techniques to accurately transcribe medical records. In addition to the QLS-endorsed courses, the bundle includes five CPD QS-accredited courses. These courses focus on important topics such as control and administration of medicines, safe handling of medicines, medical law, medical and clinical administration, and medical jargon for healthcare assistants. By completing these courses, you will enhance your professional skills and broaden your understanding of key areas within the medical field. Key Features of the Medical Terminology, Receptionist and Transcription-Endorsed Training Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Medical Terminology, Receptionist and Transcription-Endorsed Training bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Medical Terminology QLS Course 02: Medical Receptionist QLS Course 03: Medical Transcription 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Control and Administration of Medicines Online Training Course Course 02: Safe Handling of Medicines Course 03: Medical Law Course 04: Medical & Clinical Administration Diploma Course 05: Medical Jargon for Healthcare Assistant In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Medical Terminology, Receptionist and Transcription - Endorsed Training courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop a comprehensive understanding of medical terminology, enabling effective communication within the healthcare setting. Acquire the necessary skills to perform administrative duties as a medical receptionist, including appointment scheduling, record keeping, and patient interaction. Master the art of accurate medical transcription, ensuring precise documentation of patient records. Gain knowledge of the control and administration of medicines, adhering to best practices and maintaining patient safety. Demonstrate proficiency in the safe handling of medicines, minimising risks and ensuring compliance with relevant guidelines. Understand the legal aspects of the healthcare industry, including medical law and ethical considerations. Obtain in-depth knowledge of medical and clinical administration, including medical records management, billing, and insurance procedures. Our Medical Terminology, Receptionist, and Transcription bundle offer a comprehensive collection of courses tailored to individuals seeking to excel in the healthcare field. With a focus on medical language, administrative skills, and accurate transcription, this bundle equips you with the necessary expertise to thrive in a medical environment. The courses provide a solid foundation in key areas, ensuring you have the knowledge and skills required for success in the industry. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work as medical receptionists seeking to enhance their administrative skills within a healthcare setting. Medical professionals who wish to expand their knowledge of medical terminology and transcription for improved communication and documentation. Healthcare assistants or aspiring professionals seeking to develop their understanding of medical jargon and terminology. Individuals interested in gaining expertise in medical administration, including medical law and clinical administration. Career path Medical Receptionist: £18,000 - £25,000 per year Medical Secretary: £19,000 - £26,000 per year Medical Transcriptionist: £20,000 - £28,000 per year Healthcare Administrator: £22,000 - £30,000 per year Clinical Coder: £25,000 - £35,000 per year Medical Records Supervisor: £26,000 - £35,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan & Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk & Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE Knowing key terms Differentiating between principle concepts Defining the relationship of Values, Outcomes, Costs and Risks 2 - SCOPING WHAT IS TO BE DIRECTED Cascading goals and requirements Deciphering effective policies, controls and guidelines Placing decision-making authority at the correct level 3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM The role of risk management How governance impacts DPI Ensuring that controls are sufficient but not excessive 4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT Leverage the ITIL CI model Identify assessment objectives and outputs Select the appropriate assessment method Prioritize desired outcomes Build, justify and advocate your business case Conduct improvement reviews and lessons learned sessions Embed CI at all levels of the service value stream 5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT The nature and benefits of OCM Manage, communicate effectively, and influence stakeholders Establish valuable interfaces across the value chain 6 - EFFECTIVE MEASURING AND REPORTING Defining indicators and metrics to support objectives 7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS Recognizing the differences between value streams and practices Choosing the right methods and techniques to direct, plan and improve value streams Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Data has become the most important resource for every organisation – but the insights gained from data analysis will only ever be truly valuable if they can be clearly expressed to other people.  This course is for anybody who works with data, and needs to communicate the meaning that's in the numbers to colleagues, customers, bosses or external stakeholders.  It will give you or your team the confidence and skills to translate raw data into compelling visual stories for your key audiences. The principles and skills covered apply to the simplest PowerPoint chart, to more complex interactive visualisations.  We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve.  Sample learning content Session 1: What makes a great data-driven story The key elements of a successful infographic or presentation. Industry best practice, and discussion of good (and bad) examples. A simple framework for identifying the Audience, Story and Action. Session 2: Data in context How to balance function and aesthetic appeal. Identifying the right graph, chart, infographic or other visual. Framing the data and providing contextual information. Session 3: Designing for the human brain Using colours to add emphasis and meaning. Design and layout principles, and creating hierarchies of information. The principle of ‘self-sufficiency’, and removing clutter. Session 4: Navigation and narrative Tailoring visualisations for different types of communications. Structuring presentations and longer reports. Thinking in layers to create interactive dashboards. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets.
 Testimonial “I was familiar with Alan’s work as a Guardian Masterclass instructor on data visualisation and digital journalism, which made it easy for me to recommend him for onsite training at the Liverpool School of Tropical Medicine. We had a large group of people interested in honing their abilities to depict their research and stories in engaging ways. Alan’s course provided great insight about common communication pitfalls and how to avoid them, how to become better communicators by understanding the audience diversity, and it showcased some great online tools for creating infographics. This should be mandatory training for all students, academics, report writers and those involved with conveying research to the media as it will help increase the clarity and accessibility of our own research stories.”
 Dr Lee Haines | Liverpool School of Tropical Medicine

Who is this course for? Twinmotion Training Course. The Twinmotion course is designed for architects, interior designers and urban planners. Learn how to create architectural visualizations and real-time animations. Students interested in exploring the world of architectural rendering and visualization using Twinmotion software. Click here for more info: Website Duration: 10 hours Approach: 1-on-1 training with tailored content. Schedule: Book a time that suits you, Mon to Sat, from 9 am to 7 pm, and create your own schedule. Course Outline for Twinmotion Real-time 3D Architecture Visualization: Module 1: Twinmotion Introduction Explore the real-time 3D visualization capabilities of Twinmotion Master efficient scene manipulation through the Twinmotion interface Prepare 3D files for import and manage the workflow effectively Module 2: Materials and Realism Enhancement Enhance scenes with realistic materials and elevate visual quality Utilize videos as materials and apply glowing effects Create grunge materials to add texture and realism Employ the X-ray material for specific visualization needs Module 3: Landscape and Vegetation Integration Integrate vegetation using Twinmotion's scatter, HQ trees, and growth features Customize grass and utilize HQ vegetation assets for realistic landscapes Create time-lapse effects for dynamic vegetation growth Module 4: Library and Object Management Access the Twinmotion library for furniture and objects Seamlessly import external 3D objects into your scenes Obtain high-quality 3D assets from the internet and add them to your user library Utilize BIM-objects for additional assets Module 5: Lighting and Animation Techniques Work with various lighting options, including area light and volumetric light, to enhance scenes Add animated characters and vehicles to infuse dynamism into your visuals Incorporate construction vehicles and aircraft for realistic scenes Module 6: Volumes and Interactive Elements Utilize volumes and the animator feature to create dynamic scenes Implement urban elements and measurement tools for precision and accuracy Module 7: Nature and Weather Effects Utilization Harness Twinmotion's nature features, such as physical sky and weather effects, to create lifelike outdoor scenes Establish realistic lighting for outdoor environments Add ocean effects to enhance water elements in your scenes Module 8: Advanced Rendering Techniques Master rendering processes, from creating images to exporting panoramas and animations Implement depth of field improvements to create visually captivating scenes Create BIM motion virtual reality phases for immersive experiences Utilize the Twinmotion presenter feature for seamless presentations Module 9: Final Project Apply acquired knowledge and skills to complete a final rendering project in Twinmotion Download Twinmotion https://www.twinmotion.com â€º download Learn how to download and install Twinmotion, the fast, easy real-time archvis tool. Learning Outcomes of Real-Time Rendering: Efficient Scene Creation: Rapid development of immersive 3D environments using essential tools and techniques. Realistic Material Application: Expertise in applying authentic textures and shaders for visually convincing scenes. Dynamic Lighting: Understanding dynamic lighting effects for visually compelling, realistic scenes. Interactive Elements: Integration of animations and dynamic objects for engaging user experiences. Performance Optimization: Optimizing assets and scenes for smooth real-time rendering across diverse hardware. Library Utilization: Efficient use of asset libraries to enhance scene complexity without compromising performance. Visual Effects: Application of weather conditions, particle systems, and post-processing effects for stunning environments. Collaborative Rendering: Mastering real-time collaborative rendering techniques for teamwork and live interactions. Future Trends in Real-Time Rendering: Ray Tracing Advancements: Real-time ray tracing for realistic lighting, shadows, and reflections. AI-Powered Rendering: AI-driven predictive rendering for faster, high-quality outcomes. Immersive Experiences: Real-time rendering enabling immersive simulations in gaming, education, and architecture. Cross-Platform Compatibility: Seamless experiences across devices, from gaming consoles to VR headsets. Blockchain Integration: Blockchain tech ensuring asset authenticity and ownership verification. Real-Time Cinematography: Revolutionizing film and animation with efficient real-time visual effects. Environmental Sustainability: Focus on energy-efficient algorithms for reduced environmental impact. Collaborative Design: Real-time rendering facilitating interactive design reviews and creative collaboration. Twinmotion Course: Expertise in Real-Time Visualization: Develop mastery in Twinmotion, enabling the creation of captivating architectural environments in real-time. Improved Design Communication: Enhance concept communication by utilizing dynamic visualizations, elevating the quality of design presentations. Access to High-Quality Assets: Utilize an extensive library of premium assets to enrich scenes, adding realism and creativity to your projects. Crafting Lifelike Environments: Learn to create realistic landscapes, water effects, weather conditions, and special effects, providing immersive and lifelike experiences. Flexible Learning Options: Choose between in-person or live online sessions, ensuring a personalized and convenient learning experience tailored to your needs. Lifetime Access and Support: Benefit from perpetual access to lesson recordings and receive continuous support through lifetime email assistance, allowing you to stay connected with knowledgeable instructors for ongoing guidance. Course Advantages: Mastery of Real-Time Visualization: Acquire expertise in Twinmotion for creating captivating architectural environments. Enhanced Design Communication: Improve concept communication through dynamic visualizations, elevating design presentations. Abundant High-Quality Assets: Utilize an extensive library of top-notch assets, enriching scenes with realism and creativity. Creation of Lifelike Environments: Craft realistic landscapes, water effects, weather conditions, and special effects for immersive experiences. Flexible Learning Options: Choose between in-person or live online sessions, ensuring a personalized and convenient learning experience. Lifetime Access and Support: Enjoy perpetual access to lesson recordings and receive continuous support through lifetime email assistance, staying connected with knowledgeable instructors.

🚀 Unlock Your Communication Potential with Difficult Workplace Conversation Level 2 Course! 🚀 Are you ready to transform your workplace communication skills to the next level? Introducing Difficult Workplace Conversation Level 2 - the ultimate course designed to empower you with the tools and techniques to navigate challenging conversations like a pro. Whether you're a seasoned professional or just starting your career journey, this course equips you with the invaluable skills needed to thrive in any workplace scenario. Why Choose Difficult Workplace Conversation Level 2? Master the Art of Communication 🎨 Effective communication lies at the heart of every successful organization. With Difficult Workplace Conversation Level 2, you'll learn how to communicate with clarity, confidence, and empathy, even in the most challenging situations. From delivering constructive feedback to handling conflicts with finesse, this course covers it all. Build Stronger Relationships 🤝 In today's fast-paced work environment, building and maintaining positive relationships is essential. Our course provides you with practical strategies to foster trust, collaboration, and understanding among colleagues and stakeholders. Say goodbye to misunderstandings and hello to stronger, more resilient teams. Boost Your Professional Confidence 💼 Confidence is key to making a lasting impression in the workplace. By honing your communication skills through Difficult Workplace Conversation Level 2, you'll exude confidence in every interaction. Whether you're presenting ideas to senior management or addressing sensitive issues with peers, you'll approach each conversation with poise and assurance. Stay Ahead in Your Career 📈 In today's competitive job market, professionals who possess exceptional communication skills stand out from the crowd. Difficult Workplace Conversation Level 2 gives you the edge you need to advance in your career. From enhancing your leadership capabilities to increasing your influence within your organization, this course opens doors to new opportunities and career growth. Who is this for? Professionals at all Levels: Whether you're an entry-level employee or a seasoned executive, mastering difficult workplace conversations is essential for success at any stage of your career. Team Leaders and Managers: Effective communication is especially crucial for those in leadership positions. This course equips managers and team leaders with the skills needed to inspire, motivate, and lead their teams to success. Human Resources Professionals: HR professionals play a vital role in resolving workplace conflicts and fostering a positive organizational culture. Difficult Workplace Conversation Level 2 provides HR professionals with the expertise needed to navigate sensitive issues and promote a harmonious work environment. Career Path Entry-Level Professionals: Gain a competitive edge in the job market by showcasing your strong communication skills from the start of your career journey. Mid-Level Managers: Elevate your leadership capabilities and position yourself as a trusted mentor and advisor within your organization. Senior Executives: Lead by example and cultivate a culture of open communication and collaboration to drive organizational success. Frequently Asked Questions (FAQ) Q: Can I take this course if I have no prior experience in difficult workplace conversations? A: Absolutely! Our course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Our comprehensive curriculum covers foundational concepts and practical strategies to help you succeed, regardless of your prior experience. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, most learners complete the course within a few weeks by dedicating a few hours each week to studying the material and practicing their skills. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of Difficult Workplace Conversation Level 2, you will receive a certificate of achievement. This certificate demonstrates your commitment to professional development and mastery of essential communication skills. Q: Is there ongoing support available after completing the course? A: Absolutely! We understand that mastering difficult workplace conversations is an ongoing journey. That's why we offer continued support and resources to help you apply your newfound skills in real-world situations. Our community forums, expert-led webinars, and additional learning materials ensure that you stay connected and engaged long after completing the course. Unlock Your Potential Today! Don't let challenging conversations hold you back from reaching your full potential. Enroll in Difficult Workplace Conversation Level 2 today and embark on a transformative journey toward communication excellence. Take the first step toward unlocking new opportunities, building stronger relationships, and advancing your career. Join us and become a master of communication in the workplace! Course Curriculum Module 1 Difficult Workplace Conversations. Difficult Workplace Conversations. 00:00 Module 2 Empathy and Managing Emotions. Empathy and Managing Emotions. 00:00 Module 3 Constructive Communication and Conflict Resolution. Constructive Communication and Conflict Resolution. 00:00 Module 4 Mediation and Communication Strategies. Mediation and Communication Strategies. 00:00 Module 5 Productive Work Environment and Team Building. Productive Work Environment and Team Building. 00:00

Efficient ways to create professional-looking diagrams, images and screenshots Cherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation. It's ideal if you’re: Looking to start your career as a Technical Author, Technical Writer, or similar role Writing instructions, but you’ve never had any proper training in how to do this well You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. This technical communication course is accredited by the Institute of Scientific and Technical Communicators The Technical Author/technical writing training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality. This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members. Learn from the experts As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today’s environment. The techniques you’ll learn on this course are the same ones used by our projects team. Professional certification as a technical communicator Cherryleaf’s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC). Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others. Comments from delegates There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future. Emma W., ARM plc I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job! Amber A. I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support. Karl D. Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated. David H. Who is this course for? This course is ideal for you if you need to: Create end-user documentation and other forms of instructional content with ease Master the fundamentals of technical writing Get a solid understanding of the Technical Author’s role. This course is ideal for more experienced technical writers who’ve never had any formal training. What is a Technical Author? Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians. Based in the United States or mainland Europe? We've designed the course to work for people living all around the world. On the videos, you'll hear a lovely, clear British accent. What will I learn? In this course, we’ll take you through the process of creating technical documentation. You’ll learn and practise: The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work). The entire documentation process. We’ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production. The skills you need as a technical communicator. How to work more efficiently. This framework will help you avoid wasting time. How to work more effectively. We’ll show you how to write and design your information in a structured, useful, usable and informed way. We don’t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are: If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive. Where documentation must be written to a specific XML standard. (You’ll need to take our DITA module in our advanced course as well). If you need to write technical API documentation for developers. (You’ll need to take our API module in our advanced course as well). Apart from that, this course will help you create the user assistance for your application or product. Duration and delivery format The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can download the course handouts as Word or PDF files. With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course. You can pause the videos at any time and return to the course at times that suit you. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section The purpose of technical documentation (7:17) The different models for technical documentation (9:52) What is a technical author? (21:24) Adopting a user-centred design approach (10:38) Overview of the writing process (10:40) Planning your content (10:24) Researching the product and audience (13:20) Software tools (10:40) Writing the topics – Overview (30:31) Writing the topics – How to write and present different types of information (13:33) Writing the topics – Using images and videos (11:43) Writing the topics – Index, Search and Metadata (16:57) Hyperlinking (5:20) Reviewing and editing (9:42) End of course (7:21) Bonus content Frequently Asked Questions When does the course start and finish? It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?You have access for 12 months.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.