8696 Communication courses in Cardiff delivered On Demand

Medical terminology is essential for anyone working in the healthcare system. It is the language of medicine, used by healthcare professionals to communicate with each other about patients' conditions, treatments, and medications. Medical terminology is also used in medical documentation, such as patient records and research papers. If you are interested in a career in clinical coding, medical coding, medical record keeping, medical secretary, medical receptionist, medical writing, or medical transcription, then knowing medical terminology is a must. The demand for medical terminology professionals is rising rapidly, with a 15% increase in medical terminology jobs in the last year. Our Medical Terminology Diploma covers a wide spectrum of essential topics. From mastering basic human body vocabulary to delving into complex medical terminology, you'll gain a deep understanding of the language of medicine. Communicating effectively with patients, doctors, and colleagues is crucial, and our course equips you with the necessary skills and strategies to excel in the field. 4-in-1 Bundle: Course 01: Clinical Coding Course 02: Medical Jargon for Healthcare Assistant Course 03: Medical Writing Course 04: Medical Transcription: Audio Typist Medical Terminology Diploma Course Learning Outcomes Master Basic Medical Terminology Vocabulary Understand Human Body Medical Terminology Familiarity with Medical Equipment and Tests Decode Acronyms and Abbreviations in Medical Terminology Explore the Digestive and Cardiovascular Systems Grasp the Nervous and Musculoskeletal Systems Enhance Communication Skills through Medical Terminology Why would you choose the Medical Terminology course from Compliance Central: Lifetime access to Medical Terminology course materials Full tutor support is available from Monday to Friday with the Medical Terminology course Learn Medical Terminology skills at your own pace from the comfort of your home Gain a complete understanding of Medical Terminology course Accessible, informative Medical Terminology learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Medical Terminology Study Medical Terminology in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Medical Terminology course Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription Diploma Clinical Coding Module 01: Introduction to Clinical Coding Module 02: Introduction to Clinical Records Its Confidentiality Module 03: Clinical Terminology and Jargons Module 04: Introduction to ICD-10 Coding Module 05: General Coding Standards of ICD-10 Module 06: ICD-10 5th Edition Codes (Chapter 1 to 4) Module 07: ICD-10 5th Edition Codes (Chapter 5 to 10) Module 08: ICD-10 5th Edition Codes (Chapter 11 to 15) Module 09: ICD-10 5th Edition Codes (Chapter 16 to 22) Module 10: Introduction to OPCS-4 Module 11: Introduction to SNOMED CT Module 12: Other types of Clinical Coding Module 13: Legal and Ethical Aspects of Working in a Clinical Environment Medical Terminology Part-1: Basic Vocabulary Module 01: Human Body Vocabulary with Pictures Module 02: Equipment, Instruments and Lab Tests Module 03: Acronyms and Abbreviation Part 2- Medical Terminology Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood and Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System Part 3- Medical Communication Skills and Strategies Module 10: Professional Communication and Behaviour Module 11: Interviewing Techniques Module 12: Adapting Communication to a Patient's Ability to Understand CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription Diploma course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription. It is also great for professionals who are already working in Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription and want to get promoted at work. Requirements To enrol in this Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription Diploma, all you need is a basic understanding of the English Language and an internet connection. Career path The Medical Terminology course will enhance your knowledge and improve your confidence. Medical Transcriptionist: £20,000 to £30,000 per year Medical Secretary: £22,000 to £32,000 per year Health Information Technician: £24,000 to £36,000 per year Medical Coder: £25,000 to £38,000 per year Medical Billing Specialist: £26K to £40K per year Clinical Documentation Specialist: £28K to £42K per year Certificates 4 CPD Accredited PDF Certificate Digital certificate - Included 1 CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 Each CPD Accredited Hard Copy Certificate for free. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Level 3, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access