8694 Communication courses in Cardiff delivered On Demand

Call escalation is including others in facilitating the resolution of a customer request. It may take place in person, on the phone, or through electronic communication. We will show you four steps in handling customer issues and call escalation. Learning Objectives Explain when call escalation is appropriate, Apply CORE™ steps for effectively facilitating an escalated call Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Overview Are you looking to enhance your knowledge and skills in the field of health and social care? Want to learn how to communicate effectively, promote equality, and safeguard vulnerable individuals? Our Health and Care Courses Online Training is here to help. The healthcare sector in the UK is expected to continue to grow in the coming years due to the ageing population and increasing demand for healthcare services, which is likely to lead to an increase in employment opportunities in the sector. The NHS Long Term Plan (2019) states that there will be an additional 20,000 nurses, 50,000 additional primary care professionals, and 6,000 additional doctors in general practice by 2024. In this comprehensive Health & Care course, you will learn about the essential principles and policies of health and social care work, including communication, rights and responsibilities, and legal and ethical aspects. You will also gain a deeper understanding of healthcare's economic, marketing, and financial aspects and learn how to manage service delivery in the field. Furthermore, to help you showcase your expertise in Health & Care, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Health & Care Courses Bundle Consists of the following Premium courses: Course 01: Health and Social Care Level 2 Course 02: Family Support Worker Diploma Course 03: End-of-Life Care Course 04: Mental Health Laws and Awareness - Level 2 Course 05: Mental Health Course Course 06: Treating Post-Traumatic Stress Disorder Course 07: Nutrition and Diet Awareness Course 08: Diabetes Care Diploma Course 09: Cardiac (Heart) Care Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: Home Workout for Fitness, Weight and Health Course 12: Biohacking Your Physical and Mental Health Course 13: First Aid Training Course 14: Personal Hygiene Key Features of the Course: Get a free student ID card with Health & Care Courses (£10 applicable for international delivery) Lifetime access to the Health & Care Courses materials The Health & Care program comes with 24/7 tutor support Get instant access to this Health & Care Courses Learn Health & Care Courses from anywhere in the world The Health & Care Courses is affordable and simple to understand The Health & Care Courses is an entirely online Certificates Certificate of completion: Digital certificate - Included You will get the PDF Certificate for the title course (Health and Social Care Level 2) absolutely Free! Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Health and Social Care Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Description: This bundle offers a wide range of courses designed to develop essential skills in health and care services. These courses teach you about patient care and handling administrative tasks, helping you get ready for jobs in the health and care field. Gain the knowledge needed to support individuals effectively and make a positive impact in their lives. Curriculum of Health & Care Courses Bundle: Course 01: Health and Social Care Level 2 Introduction Communication and its Relevance Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Working in Health and Social Care; Promoting Equality, Diversity and Rights Important Principles and Policies in Health and Social Care Work Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Safeguarding Vulnerable Individuals Health and Safety Responsibilities The Economics of Healthcare Strategic Marketing for Health and Social Care Managing Finance in Health and Social Care Managing Service Delivery in Health and Social Care --------13 more courses -------- How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enroll in this Health & Care Courses bundle. Requirements Our Health & Care course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Completing this bundle opens up opportunities in various roles within the health and care sector, equipping you with skills to support individuals and improve their well-being. Potential career paths include: Care Assistant – £18,000 to £25,000 Support Worker – £19,000 to £28,000 Healthcare Administrator – £20,000 to £30,000 Rehabilitation Support Worker – £22,000 to £32,000 Home Care Coordinator – £25,000 to £35,000 Senior Care Supervisor – £30,000 to £40,000 Well-being Coordinator – £28,000 to £42,000

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Fashion Store, Fashion Law and Makeup Artist courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Fashion Store, Fashion Law and Makeup Artist. Whether you're a student, recent graduate, or job seeker, our Fashion Store, Fashion Law and Makeup Artist bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Fashion Store, Fashion Law and Makeup Artist Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Fashion Store, Fashion Law and Makeup Artist bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Fashion Store Assistant QLS Course 02: Makeup Artist QLS Course 03: Fashion Law Online Course 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Indian Bridal Makeup Course 02: Foot Health Practitioner Course 03: Skincare Course 04: Gel Manicure Course 05: Personal Hygiene In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Fashion Store, Fashion Law and Makeup Artist courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. The Fashion Store, Fashion Law and Makeup Artist bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Fashion Store, Fashion Law and Makeup Artist. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Fashion Store, Fashion Law and Makeup Artist bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in pursuing a career in the fashion industry or as a makeup artist Fashion enthusiasts looking to develop their skills and knowledge in the industry Business owners looking to expand their knowledge of fashion law and brand protection Individuals looking to develop their personal hygiene, skincare and foot health skills Career path Fashion Store Assistant (£15,000 - £22,000 per annum) Makeup Artist (£16,000 - £35,000 per annum) Personal Shopper (£20,000 - £50,000 per annum) Fashion Law Professional (£25,000 - £60,000 per annum) Beauty Therapist (£15,000 - £35,000 per annum) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Discover the secret to mastering the art of remote work with our comprehensive course, designed to transform your home office into a powerhouse of productivity. Imagine seamlessly navigating online meeting tools, effortlessly managing projects, and communicating with your team like never before. Our meticulously crafted modules guide you through the essentials of working from home, ensuring you are equipped with the knowledge to excel in any remote environment. Embrace the flexibility and freedom that come with remote work, while maintaining peak efficiency and connectivity with your colleagues and clients. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access With this course, you will delve into the intricacies of various online tools that are indispensable for today's remote worker. Gain confidence as you learn to utilise cutting-edge project management and planning tools, making even the most complex tasks manageable and straightforward. Enhance your communication skills with our insights into the latest communication tools, ensuring you can keep your team in sync, no matter where you are. This course is your gateway to becoming a proficient remote worker, offering you the insights and skills needed to thrive in the modern work-from-home landscape. Unlock your potential and redefine your work-from-home experience today. Course Curriculum Module 01: Introduction to Work from Home Module 02: Online Meeting Tools Part - 01 Module 02: Online Meeting Tools Part - 02 Module 03: Project Management Tools Module 04: Project Planning Tools Module 05: Communication Tools Learning Outcomes: Understand fundamentals of working from home effectively and efficiently. Master various online meeting tools for seamless virtual communication. Implement project management tools to streamline remote project coordination. Utilise project planning tools for efficient remote task organisation. Apply communication tools to enhance remote team collaboration. Develop strategies for successful remote work execution. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Remote workers seeking improved efficiency. Managers overseeing remote teams. Freelancers working from home. Employees transitioning to remote work. Entrepreneurs running virtual businesses. Career path Remote Project Coordinator Virtual Assistant Online Meeting Facilitator Remote Team Leader Freelance Project Manager Remote Communication Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

*** 24 Hour Limited Time Flash Sale *** QLS Endorsed Teaching (SEN, Phonics and Nursery Teacher) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that according to the Department for Education, 1 in 10 children in England have special educational needs (SEN)? Are you passionate about early childhood education and want to make a positive impact on all learners? This comprehensive SEN, Phonics and Nursery Teacher Bundle equips you with the skills and knowledge to excel in various roles within the Early Years sector. This bundle combines the best of both worlds specialised training in SEN and phonics alongside broader foundational courses in nursery teaching, teaching assistantship, and primary education. You'll gain expertise in identifying and supporting children with SEN, develop effective phonics teaching strategies, and learn how to create engaging and stimulating environments for young learners. Key Features of the QLS Endorsed Teaching (SEN, Phonics and Nursery Teacher) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our QLS Endorsed Teaching (SEN, Phonics and Nursery Teacher) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: SEN Teaching Level 7 QLS Course 02: Early Years Primary Teaching QLS Course 03: Nursery Assistant Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Advanced Teaching Assistant Diploma Course 02: Early Years Primary Teaching Course 03: Remote Teaching Online Course 04: Lesson Planning for Teaching Course 05: Leadership in Teaching In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our QLS Endorsed Teaching (SEN, Phonics and Nursery Teacher) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of SEN Teaching Gain a strong foundation in recognising different types of SEN and utilising effective assessment tools. Learn practical strategies to support children with SEN in the classroom environment. Become proficient in delivering phonics programmes aligned with the Early Years Foundation Stage (EYFS) framework. Develop skills to create interactive and age-appropriate lesson plans for young learners. Learn the best practices for fostering a positive and inclusive classroom environment. Gain the tools and knowledge to deliver impactful remote learning experiences for young children. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of SEN Teaching Get a free student ID card with SEN Teaching Training program (£10 postal charge will be applicable for international delivery) The SEN Teaching is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the SEN Teaching course materials The SEN Teaching comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: SEN Teaching Level 7 Module 01: Special Education Needs (SEN) An Overview Module 02: SEN Support Module 03: High Quality Teaching for Pupils with SEN Module 04: SEN Teaching Methodologies Module 05: Communication and Interaction Module 06: Cognition and Learning Module 07: Social, Emotional and Mental Health Difficulties Module 08: Sensory or Physical Needs Module 09: Working in Partnership QLS Course 02: Early Years Primary Teaching Module 01: Primary Education In The UK Module 02: Responsibilities, Qualifications And Skills Module 03: Initial Teacher Training Module 04: Types Of Schools In The UK Module 05: Importance Of Early Years In Development Module 06: EYFS Teaching Techniques Module 07: Child Development Module 08: Teaching Primary English Module 09: Teaching Primary Mathematics Module 10: Teaching Primary Science, Design And Technology Module 11: Teaching Other Primary Subjects Module 12: Children Having Special Education Needs Or Disabilities Module 13: EYFS Framework In 2021 Module 14: Self-Management And Dealing With Stress QLS Course 03: Nursery Assistant Training Module 01: Introduction To Nursery Assistance Module 02: Understanding Child Development Module 03: Importance Of Early Years Development Module 04: Care For Children Module 05: Keeping Children Healthy And Safe Module 06: Child Protection Module 07: Play, Imagination And Creativity Module 08: Children With Special Needs =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring educators seeking a solid theoretical background in diverse teaching domains. Existing teachers desiring to expand their understanding of different areas of teaching. Education professionals interested in learning about SEN, phonics, and nursery teaching. Individuals keen on exploring leadership roles within the educational sector. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Special Education Needs (SEN) Teacher: £24,000-£41,000. Phonics Teacher: £24,000-£40,000. Nursery Teacher: £18,000-£35,000. Teaching Assistant: £12,000-£23,000. Early Years Primary Teacher: £24,000-£41,000. Online Tutor: £20,000-£40,000. School Leader: £40,000-£100,000. Certificates Advanced Diploma in SEN Training at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Certificate in Nursery Assistant Training at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Early Years Primary Teaching at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

This exclusive Language and Speech Therapy Course provides learners with a comprehensive overview of the role of a Speech and Language Therapist, equipping you with the essential skills to advance your career. It includes speech science, speech anatomy, and the characteristics of speech in detail. This course will teach you how Speech and Language Therapists help children and adults with speech and language disorders, including swallowing, eating, and drinking issues. It covers the fundamentals of the speech chain model and walks you through the key stages of literacy and language development. This course includes case studies and practical exercises that will teach you how to assess your clients' needs, set long-term goals, and support them every step of the way to recovery using a variety of communication techniques. In addition, you will gain in-demand professional skills that will help you start your career successfully. Learning Objectives After completing this Language and Speech Therapy course, the learner will be able to: Understand the fundamentals of Speech & Language Therapy. Understand the study of communication. Explain components of normal speech, language & voice and communication disorders. Understand eating, drinking and swallowing disorders. Understand the speech & language therapy process. Why Choose Language & Speech Therapy Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Language & Speech Therapy Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Language and Speech Therapy course. [ Note: Free PDF certificate as soon as completing the course] Course Curriculum of- *** Language & Speech Therapy *** Module 1: Speech & Language Therapy The Role of the Speech & Language Therapist The History of Speech & Language Therapy Practice The Speech and Language Therapy process The Role of The Speech and Language Therapy Assistant in Current Healthcare Practice The Scope of Practice of Speech & Language Therapy Summary Module 2: Study of Communication The Role of Interpersonal Communication The Components of Communication - Physical, Sensory, Cognitive, Perceptual, Interpersonal and Intrapersonal Communication Impairment or Disorder on the Individual How An Individual Interacts with Their Environment? And Many More... Module 3: Components of Normal Speech, Language & Voice and Communication Disorders Key Components of Speech, Language and Voice The Process of Normal Speech and Language Acquisition Effective Conversational Skills The Different Types of Impairments/Disorders of Normal Speech, Language and Voice And Many More... Module 4: Eating, Drinking and Swallowing Disorders Key Components of Eating, Drinking and Swallowing The Process of Normal Eating, Drinking and Swallowing Acquisition The Different Types of Difficulties of Eating, Drinking and Swallowing And Many More... Assessment Method After completing each module of the Language and Speech Therapy Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Language and Speech Therapy course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Language & Speech Therapy course is for anyone who wants to: Gain the skills needed to work in the teaching and childcare profession. Improve their speech therapy and language therapy skills. Make a career change and explore new career opportunities. Gain a formal, accredited qualification to improve their career opportunities. Requirements There are no specific requirements for this Language & Speech Therapy course because it does not require any advanced knowledge or skills. Career path Compete High provides the most expedient path to learning about Language & Speech Therapy, as well as the opportunity to practice your skills in a corporate setting. Certificates Certificate of completion Digital certificate - Included

The Performance Under Pressure - Mastering Human Interactions Course is vital in today's fast-paced world, where managing stress and effective communication are crucial. Learning Performance Under Pressure is essential for navigating high-stress environments, both personally and professionally. This course covers essential topics such as understanding pressure, coping strategies, and effective communication under pressure, making it invaluable. Mastering Performance Under Pressure equips individuals with skills to maintain composure, enhance performance, and lead effectively. These abilities significantly boost job prospects in the UK, where demand for stress-resilient professionals is high. With average salaries for such roles around £35,000 annually, proficiency in Performance Under Pressure opens lucrative career paths. Key benefits include improved leadership, team resilience, and reduced work-related stress. Enroll in this Performance Under Pressure course to gain essential knowledge and excel in managing Performance Under Pressure effectively. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum: Module 01: Understanding Pressure Module 02: Understanding How Pressure Affects Our Psychology and Behavior Module 03: The Relationship Between Stress and Performance The Inverted-U Theory Module 04: Strategies to Cope With Pressure Module 05: Cognitive Behavioral Therapy (CBT) Module 06: Effective Communication Under Pressure Part 1 Module 07: Effective Communication Under Pressure Part 2 Module 08: Leadership Under Pressure Module 09: Team Resilience to Work Under Pressure Module 10: Work-Related Stress by HSA and HSE Learning Outcomes: Analyze the impact of pressure on psychological and behavioural responses effectively. Implement strategies for coping with pressure to enhance individual performance. Apply Cognitive Behavioral Therapy techniques for stress management and performance improvement. Demonstrate effective communication skills under pressure in diverse professional settings. Showcase leadership qualities and decision-making prowess in high-pressure scenarios. Foster team resilience, ensuring collective performance thrives under challenging work conditions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Performance Under Pressure - Mastering Human Interactions 2:11:29 1: Module 01: Understanding Pressure Preview 09:49 2: Module 02: Understanding How Pressure Affects Our Psychology and Behavior 09:23 3: Module 03: The Relationship Between Stress and Performance The Inverted-U Theory 13:06 4: Module 04: Strategies to Cope With Pressure 15:54 5: Module 05: Cognitive Behavioral Therapy (CBT) 13:58 6: Module 06: Effective Communication Under Pressure Part 1 17:25 7: Module 07: Effective Communication Under Pressure Part 2 07:07 8: Module 08: Leadership Under Pressure 09:45 9: Module 09: Team Resilience to Work Under Pressure 17:20 10: Module 10: Work-Related Stress by HSA and HSE 16:42 11: CPD Certificate - Free 01:00 Who is this course for? This Performance Under Pressure - Mastering Human Interactions course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Performance Under Pressure - Mastering Human Interactions. Moreover, this course is ideal for: Professionals in high-pressure environments seeking enhanced performance resilience. Managers aiming to lead teams effectively amid challenging work situations. Individuals aspiring to master effective communication and leadership under pressure. Team members looking to build resilience and excel in stressful work environments. Those interested in understanding the relationship between stress and individual/team performance. Requirements There are no requirements needed to enrol into this Performance Under Pressure - Mastering Human Interactions course. We welcome individuals from all backgrounds and levels of experience to enrol into this Performance Under Pressure - Mastering Human Interactions course. Career path After finishing this Performance Under Pressure course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Performance Under Pressure are: Mental Health Nurse - £24K to 40K/year. Occupational Psychologist - £35K to 50K/year. Human Resources Manager - £30K to 60K/year. Corporate Trainer - £25K to 45K/year. Stress Management Consultant - £30K to 55K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Master the art of Credit Control with our comprehensive course! Explore strategies for Financial Stability, Credit Management, Risk Assessment, and cutting-edge Technologies. Enhance your skills in Debt Management, Customer Communication, Compliance, and Financial Analysis. Join us to gain expertise and contribute to your organization's success in today's dynamic financial landscape.