9154 Communication courses in Cardiff delivered On Demand

Description Bilingualism And Multilingualism Diploma Introducing the Bilingualism And Multilingualism Diploma, a comprehensive online course designed for those keen on understanding the intricate nuances of bilingual and multilingual communication. The modern world sees an increasing number of bilingual and multilingual individuals, making the topic both fascinating and highly relevant. The course kicks off with an exploration of the roots of bilingualism and multilingualism. This foundation sets the tone for understanding the deep-rooted history and evolution of multi-language usage. As one progresses, the numerous cognitive benefits of bilingualism come to light. Being proficient in more than one language isn't just about the ability to communicate; it enhances cognitive skills and sharpens the mind in unexpected ways. An area that always garners interest is bilingualism in education. How does being bilingual affect one's educational journey? What are the pros and cons? These questions and more are addressed, shedding light on the current educational landscape for bilingual students. One cannot overlook the link between language acquisition and brain health. This section of the Bilingualism And Multilingualism Diploma examines the profound effects of learning multiple languages on our neural networks. Uncover the ways in which the brain adapts and thrives with bilingualism, and how this might be a boon for overall health. On a societal level, the socio-cultural impacts of bilingualism cannot be understated. Discover how language plays a pivotal role in shaping cultures, influencing social dynamics, and moulding individual identities. Yet, as with any journey, there are challenges to face. Navigating the complexities of a bilingual upbringing comes with its set of unique obstacles and this course doesn't shy away from discussing them. Maintaining a language requires consistent effort. The segment on language maintenance and attrition offers insights into the trials and tribulations faced by individuals attempting to uphold their linguistic proficiency. As the global landscape changes, so does the world of business. The business advantages of multilingualism are manifold and this course delves into the myriad ways in which language proficiency can give one an edge in the corporate world. But what does bilingualism look like in our technologically-driven era? The segment on bilingualism in the digital age offers a glimpse into the evolving nature of language in a world dominated by screens, apps, and digital communication. Lastly, as we steer towards an interconnected global community, what does the future hold for bilingualism and multilingualism? This concluding segment of the Bilingualism And Multilingualism Diploma paints a picture of the prospective landscape, offering predictions, insights, and food for thought. To summarise, this online course is a comprehensive guide for anyone looking to gain a deep understanding of the world of bilingualism and multilingualism. From the roots to the future prospects, every aspect is covered meticulously, ensuring that students walk away with a holistic understanding of the subject. Enrol in the Bilingualism And Multilingualism Diploma today and embark on a linguistic journey like no other. What you will learn 1:The Roots of Bilingualism and Multilingualism 2:Cognitive Benefits of Bilingualism 3:Bilingualism in Education 4:Language Acquisition and Brain Health 5:Socio-cultural Impacts of Bilingualism 6:Challenges in Bilingual Upbringing 7:Language Maintenance and Attrition 8:The Business Advantages of Multilingualism 9:Bilingualism in the Digital Age 10:The Future of Bilingualism and Multilingualism Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Ichthyology Diploma Discover the fascinating world of fish with our online Ichthyology Diploma. Designed for individuals with a passion for marine life, this course provides in-depth knowledge of fish biology, evolution, behaviour, and more. Whether you're an aspiring marine biologist, a researcher, or just someone with a keen interest in underwater life, this course is tailored to impart a comprehensive understanding of the fish realm. The course begins with an introduction that offers an overview of the broad field of ichthyology. Here, learners are familiarised with the foundational aspects and are prepped for the more intricate subjects that follow. Growth and reproduction play pivotal roles in the study of any species, and fish are no exception. The Ichthyology Diploma covers this with precision, explaining the processes and mechanisms involved in fish development and breeding. Each species has its unique growth and reproductive patterns, and understanding this intricacy can be both fascinating and invaluable. Behaviour and communication among fish species provide remarkable insights into their world. How do fish interact? What cues do they respond to in their environment? This course breaks down these questions, illuminating the myriad ways in which fish communicate and behave within their communities. Tracing the evolution of fish offers a panoramic view of their journey through time. From the earliest species to the present-day marvels, the course provides a detailed account of the evolutionary pathways, challenges, and triumphs that have shaped the fish kingdom. The major species segment ensures learners get acquainted with a wide variety of fish, from the commonly known ones to the more elusive species. This not only broadens the learner's horizons but also allows for a more comprehensive grasp of ichthyological diversity. Temperate ecology introduces the conditions and species specific to temperate waters, while the section on tropical freshwater lakes and streams brings forth the vibrant world of warm freshwater habitats. Both these sections ensure a holistic approach to understanding varied ecosystems and their ichthyological residents. Epipelagic Zone, often referred to as the sunlight zone of the oceans, harbours a dynamic range of species. The Ichthyology Diploma covers this zone meticulously, shedding light on its distinct characteristics and rich marine life. Of course, there's more to the aquatic world than the aforementioned regions. The segment titled 'Other Regions' ensures that learners are exposed to a broad spectrum of habitats and the fish that inhabit them. Conservation is a crucial aspect of any biological study in today's times. With environmental challenges mounting, understanding the conservation needs of fish species has become imperative. The Ichthyology Diploma does not shy away from this responsibility. It educates learners about the pressing conservation issues and the measures being taken to tackle them. Offered entirely online, the Ichthyology Diploma ensures flexibility and accessibility for all learners. You can embark on this educational journey from the comfort of your home, making it perfect for those juggling work, studies, or other commitments. In conclusion, the Ichthyology Diploma is not just another online course; it's a journey into the captivating world of fish. It's meticulously crafted, comprehensive, and guaranteed to satiate the curiosity of all marine life enthusiasts. Join us on this journey and immerse yourself in the wonders of ichthyology. What you will learn 1:Introduction 2:Growth and Reproduction 3:Behaviour and Communication 4:Evolution 5:Major Species 6:Temperate Ecology 7:Tropical Freshwater Lakes and Streams 8:Epipelagic Zone 9:Other Regions 10:Conservation Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Sports Science Diploma Introducing the Sports Science Diploma, a meticulously designed online course catering to aspiring sports enthusiasts, professionals, and trainers who wish to enhance their understanding of the science behind athletic performance. The world of sports is not just about physical agility and strength; it's about the science that drives each move, strategy, and nutrition plan. With this diploma, students will receive an unrivalled depth of knowledge that prepares them for the dynamic field of sports science. Begin the course by exploring the very essence of this subject - The Fundamentals of Sports Science. This foundational module introduces learners to the concepts and theories that will form the backbone of their study. With a robust understanding of the basics, students are then propelled into the fascinating world of Nutrition and Metabolism. Recognising the importance of fuel for athletes, this module demystifies the intricate balance of diet, energy, and athletic performance. It elucidates the role of essential nutrients and how metabolism impacts an athlete's ability to perform at their peak. But as every sports enthusiast knows, physical prowess is just one piece of the puzzle. The Sports Science Diploma delves into the mind with the Sports Psychology and Mental Training module. Understand the psychological factors influencing performance, learn about motivation, and explore the tools and techniques to mentally prepare athletes for competition. The journey continues with Fitness Development, a module designed to impart the knowledge of building and maintaining athletic fitness, followed by Training Theory and Periodisation. This section provides insight into the various training models, helping learners craft effective and efficient training schedules for optimal performance. One of the pivotal aspects of this diploma is the module on Training and Straining. This segment guides students through the delicate balance of pushing an athlete to their limits while preventing injuries, a skill indispensable for trainers and coaches. Dive into the world of Competition and Performance next, understanding the nuances of preparing athletes for the spotlight and ensuring they shine when it matters most. Another critical aspect covered in this diploma is Long-Term Athlete Development. This module examines the lifecycle of an athlete, from budding talent to seasoned professional, and the distinct training needs at each stage. Complementing this is the module on Coaching and Communication, essential for those aiming to guide, mentor, and communicate effectively with athletes. Finally, the course culminates with Integrating Sports Science and Practice. Here, students will learn the art of blending theoretical knowledge with practical application, ensuring that the science backs every decision made on the field. In a nutshell, the Sports Science Diploma offers a holistic, comprehensive, and online learning experience for those passionate about sports and the intricate science that underpins it. Whether you're an aspiring coach, an athlete looking to augment your understanding, or simply a sports aficionado, this diploma provides the insights, knowledge, and tools you'll need to excel. Enrol today and embark on a transformative journey into the world of sports science. What you will learn 1:The Fundamentals of Sports Science 2:Nutrition and Metabolism 3:Sports Psychology and Mental Training 4:Fitness Development 5:Training Theory and Periodisation 6:Training and Straining 7:Competition and Performance 8:Long-Term Athlete Development 9:Coaching and Communication 10:Integrating Sports Science and Practice Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The health and social care sector in the United Kingdom is a vital component of the nation's well-being. According to the Department of Health and Social Care, the NHS employs over 1.3 million people, making it one of the largest employers in the country. However, the sector faces significant challenges, including an aging population, increasing demand for services, and evolving legal and regulatory frameworks. Are you prepared to navigate these complexities and contribute to the delivery of high-quality care? This comprehensive Health & Social Care bundle provides a comprehensive understanding of the health and social care landscape, medical law, and public health practices. You will gain insights into effective management strategies, legal and ethical considerations, and the principles of public health interventions. The courses cover a wide range of topics, including adult nursing, maternity care, care planning, mental health care, and domiciliary care. By completing this bundle, you will be equipped with the knowledge and skills necessary to excel in various healthcare settings. Key Features of the Health & Social Care, Medical Law& Public Health Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Health & Social Care, Medical Law& Public Health bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Health and Social Care Management QLS Course 02: Medical Law QLS Course 03: Public Health 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Adult Nursing Course 02: Maternity Care Assistant Course Course 03: Care Planning and Record Keeping | Health & Safety Online Course Course 04: Mental Health Care - MCA & DOLS Course 05: Domiciliary Care Support Worker In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Health & Social Care, Medical Law& Public Health courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of Health & Social Care Evaluate management strategies in health and social care settings. Analyse legal and ethical frameworks relevant to medical practice. Develop strategies for promoting public health and disease prevention. Examine the principles of care planning and record-keeping. Assess mental health care practices and relevant legal frameworks. Integrate best practices in domiciliary and community-based care. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of Health & Social Care Get a free student ID card with Health & Social Care Training program (£10 postal charge will be applicable for international delivery) The Health & Social Care is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Health & Social Care course materials The Health & Social Care comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Health and Social Care Management Module 1. Introduction to Health and Social Care Module 2: Communication and its Relevance Module 3: Rights and Responsibilities as a Health and Social Care Worker Module 4: Role as A Caregiver and Healthcare Professional Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 6: Important Principles and Policies in Health and Social Care Work Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 9: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11 : The Economics of Healthcare Module 12: Strategic Marketing for Health and Social Care Module 13: Managing Finance in Health and Social Care Module 14: Managing Service Delivery in Health and Social Care QLS Course 02: Medical Law Module 1- An Introduction To Medical Law Module 2- Legislation On Access To Health, Medical Report, Treatment Module 3- Legislation On Adult Support Module 4- Legislation On Public Health And Health Service (Part 1) Module 5- Legislation On Public Health And Health Service (Part 2) Module 6- Legislation On Public Health And Health Service (Part 3) Module 7- Legislation On Public Health And Health Service (Part 4) Module 8- Legislation On Coronavirus Module 9- Legislation On Mental Health (Part 1) Module 10- Legislation On Mental Health (Part 2) Module 11- Legislation On Abortion Module 12- Other Legislation (Part 1) Module 13- Other Legislation (Part 2) QLS Course 03: Public Health Module 01: Introduction To Public Health Module 02: Principles Of Public Health Module 03: Understanding Epidemiology Module 04: Disease Control Module 05: Understanding Measures Of Disease Frequency Module 06: Maternity And Childbirth Module 07: Environment And Public Health Module 08: Health System And Policy Module 09: Public Health And Ethics =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Courses: Previously it was £327) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: New healthcare professionals Career changers Care assistants Support workers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Healthcare Manager Medical Lawyer Health Economist Health Policy Analyst Healthcare Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Health and Social Care at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Public Health at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Getting Started ILM Level 2 Diploma in Team Leading course is designed to provide new and aspiring team leaders with a thorough understanding of the leadership role and its wide-ranging responsibilities. As a widely accepted and nationally recognised course, it is an ideal platform to start your journey towards a successful leadership career. This course aims to provide a thorough understanding of core team-leading competencies, such as communication, motivation, and performance management, while also looking into the specific areas of leadership relevant to your workplace context. Through an extensive selection of modules you will have the flexibility to tailor your learning experience to align with your career aspirations and professional development goals. Key Benefits For Learners Take control of your personal development Communicate clearly and confidently Engage and support your team Build positive and productive relationships at work Get a nationally recognised qualification For Organisations Provide team leaders with extensive training to ensure they have the required skills to lead their teams effectively. Equip staff with the competence and knowledge needed to effectively manage people Cultivate strong relationships within and outside the organisation. Encourage staff to engage in continuous learning and development Foster a culture of open communication, active listening, and seamless collaboration which paves way to increased productivity and job satisfaction. Career Pathways The ILM Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 1500-2000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements ILM Level 2 Diploma in Team Leading is designed for new aspiring team leaders, which gives an in-depth introduction to the role and responsibilities of a team leader. To be eligible for this course, you must: Be 18 years of age and over Be new to a team leader role or have some experience in team leading or similar job role. Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression This qualification will provide progression opportunities to other qualifications such as: ILM Level 3 Diploma in Management ILM Level 4 NVQ Diploma in Management ILM Level 4 Diploma in the Principles of Leadership & Management Why gain a ILM Qualification? This course is designed for team leaders, aiming to support the development of their skills in leading a team, ensuring that the team's work meets organisational objectives, and contributing to planning, problem-solving, and decision-making. The Level 2 course provides an in-depth introduction to critical roles and responsibilities for those new to a leadership position. Each module equips you with essential skills to successfully lead a team, including planning, allocating, and monitoring work. Additionally, you will learn motivation techniques and how to address complex issues such as underperformance. Successful completion of the course could lead you to progression to Level 2 or 3 courses. Through this course you will learn how to develop yourself as a Team Leader, how to improve the performance of your team and how to plan and monitor work. ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Resolve Customers' Complaints Reference No : 8620-323 Credit : 4 || TQT : 40 UNIT2- Lead and Manage a Team Reference No : 8620-202 Credit : 5 || TQT : 50 UNIT3- Principles of Team Leading Reference No : 8620-203 Credit : 5 || TQT : 50 UNIT4- Understand Business Reference No : 8620-204 Credit : 4 || TQT : 40 UNIT5- Develop Working Relationships with Colleagues Reference No : 620-205 Credit : 3 || TQT : 30 UNIT6- Manage Team Performance Reference No : 8620-301 Credit : 4 || TQT : 40 UNIT7- Manage Conflict within a Team Reference No : 8620-310 Credit : 5 || TQT : 50 UNIT8- Health and Safety Procedures in the Workplace Reference No : 8620-208 Credit : 2 || TQT : 20 UNIT9- Manage Personal Performance and Development Reference No : 8620-200 Credit : 4 || TQT : 40 UNIT10- Communicate Work-Related Information Reference No : 8620-201 Credit : 4 || TQT : 40 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Free Level 7 QLS Endorsed Certificate | CPD Accredited | 180 CPD Points | Advanced Learning Materials | Lifetime Access

Free QLS Level 7 Hard Copy Certificate | CPD Accredited | 180 CPD Points | Advanced Learning Materials | Lifetime Access

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.