1065 Communication courses delivered Live Online

WAN training course description A hands on Introduction to Wide Area Networks for engineers. This course covers all current major WAN technologies from a perspective of design, evaluating technologies available as well as hands on to consolidate the theory What will you learn Describe the seven-layer model and realise how it applies to the real world. Evaluate and describe WAN technologies. Describe the architecture of WANs in the core. Use WANS to interconnect LANS. WAN training course details Who will benefit: Technical staff wishing to find out more about how their WAN works. Prerequisites: Intro to data communications & networking Duration 5 days WAN training course contents Introduction LANs, MANS and WANS, protocols, the OSI seven layer model, ITU-T, ETSI, DTE, DCE, and the overall picture. WAN architectures Service providers, core, access, DTE, DCE, CPE, dialup, circuit switched, packet switched, how to choose a WAN, common bandwidths, site to site, remote access. Topologies: Star, Full mesh, partial mesh. History of WANs Before IP was ubiquitous, The PSTN, Dial up networks, modems, ISDN, Stat mux, TDM, 64k, N*64, E1, X25, Frame Relay The role of IP and routers The growth of IP, the role of routers, routing tables, routing protocols. Hands on: IP and routing. Layer 1 Physical Copper, Fibre, Wireless, Microwave, Phone lines, FTTC, FTTH, mobile networks. Service provider technologies The transport plane, SDH, SONET, DWDM. WAN access Phone lines, leased lines, xDSL, WiMax, satellite, the role of PPP. Broadband adband xDSL, ADSL, SDSL, local loops, DSLAM, DSL architecture. ATM Cell switching principles, ATM switching, Virtual paths, QOS, CBR, VBR, ABR, UBR, AAL1 to AAL5, MPOA, LANE, Voice over ATM. The Internet VPNs, IPSEC, QOS. What is MPLS? Core MPLS, MPLS and the 7 layer model, MPLS protocol, MPLS standard, MPLS runs on routers, MPLS history, Why MPLS? MPLS architecture LSRs, PE and P router roles, FEC, swapping labels, MPLS packet format, Loops, TTL control. Ethernet What is Ethernet? LANs, MANs, WANs, Ethernet and switches in the LAN. Traditional LAN/WAN integration, routers. The Ethernet interface for the WAN. Standards: Transporting carrier Ethernet.

GPON and FTTx networks training course description Designed to benefit those requiring an in depth knowledge of the principles and applications of Ten Gigabit and Gigabit Passive Optical Networking and Fibre to the X in NG Networks applications and their associated equipment, its flexibility and function within a modern transmission network. Using an effective mix of 'hands on' equipment instruction and correlation to theory based learning the delegate will gain a complete understanding of the equipment and the tasks to be undertaken in a real life situation. What will you learn Compare PON/FTTx systems. Explain network elements and designs. Support applications and network interfaces. List circuit provisioning and bandwidth requirements. Understand upstream & downstream issues. Describe headend & network elements/OLT-ONT. Perform network testing with OTDR test sets. GPON and FTTx networks training course details Who will benefit: Anyone working with GPON and FTTx. Prerequisites: Introduction to data communications and networking. Duration 5 days GPON and FTTx training course contents FTTN, FTTC, FTTH SMF, MMF, Fibre safety and properties (dispersion/attenuation), Fibre reel cables and types, Fibre installation and air blown fibre, Transmitters and receivers - power budget/laser classes. Fibre to the home (FTTH), FTTC (Fibre to the Cabinet), FTTN (Fibre to the node) , FTTD (Fibre to the desk), FFTH topologies and wavelengths, Active or passive optical network. WDM equipment and GPON OSP design Wavelength considerations, WDM/DWDM/CWDM, EDFA optical amplification, AWG (Arrayed Waveguide Grating) splitters , Couplers (splitters) and losses, Optical splitters 1x2, 1x4, 1x8, 1x16, 1x32, 1x64, 2x64. PON variants Gigabit passive optical network (GPON), Gigabit Ethernet passive optical network (GEPON), Time division PON (TDM-PON), Wave Division Multiplexing PON (WDM-PON), 1Gbps, 10Gbps, 40Ggps, 100Gbps FSAN (Full Service Access Network) NGA (Next Generation Access), Strategies for TDM-PON to WDM-PON migration, Architecture of NG-PON (hybrid WDM/TDM PON), Additional services than triple play. GEPON design GPON OSP centralized and distributed design, GPON PON splitters x4 x8 x32, Fibre splice trays /cassette trays & enclosures, GPON field testing and installation verification, GPON physical layer testing, Optical time domain reflectometer (OTDR), Optical power source & meter, Optical return loss (ORL), APON/BPON/GPON/EPON comparisons. GPON ITU-T G.984.1 Reference model, terminology & architecture, Access network system management functions. ONT & OLT functional block examples. FTTx scenarios, 4 switching arrangements for external access network backup. GPON ITU-T G.984.2 Physical layer, Enhancement band, Bit rate and wavelengths, FEC and RAMAN. GPON ITU-T G.984.3 Frame structure, GPON encapsulation method (GEM), GTC adaptation and framing sublayer protocol stack, Status reporting & traffic monitoring DBA (SR-DBA & TM-DBA), Transmission container (T-CONT) types, Downstream & upstream multiplexing, GEM port identifier, Media access control and ONU registration, Extended bandwidth assignment model scheduling architecture, PLOAM & alarm messages, Downstream & Upstream FEC, Process order in a GTC transmit flow. GPON ITU-T G.984.4 and G.988 ONT management and control interface (OMCI) Management interface, Reference model, Typical ONT with SCTE 55-1 or SCTE 55-2 compliancy. GPON ITU-T G.984.5 enhancement band Band options, GPON NGA, Wavelength allocation. GPON ITU-T G.984.6 optical reach extension (G.984.re) Reach extension (RE), OA-based and OEO-based reach extenders, Protection, Reach extender with OTDR blocking filters (BF) and bypass (BYP) filters. GPON ITU-T G.984.7 long reach Quiet Window. 10-GPON ITU-T G.987.1 (XG-PON) Scenarios, reference access network architecture, XG-PON with G-PON through WDM1r, G-PON and XG-PON wavelength allocation, G-PON and XG-PON co-existence with video overlay option, RE migration scenarios. G.989 40Gbps XG-PON2 Functional reference architecture, NG-PON2 system coexistence with legacy systems, Definitions of legacy compatibility terminology. GPON issues and standards GPON components GPON OLT / GPON ONT, GPON management, Operational support systems (OSS), Network management systems (NMS), OMCI (ONT Management control interface), RG (Residential gateway), Data and prioritised voice channel product, GPON broadband-forum standards, Broadband-forum , TR-069 and TR-156, HPNA (home phone network alliance), Powerline carrier (PLC), GPON DLNI G.hn or G.9960, MOCA, FTTH council certification standard for network certification. Fibre-connected home badge, Ethernet in the first mile (EFM), GPON frame synchronization to network timing, Direct clock synchronization interface (BITS), Multiservice access platform (MSAP), Software planning tool, Superconnected cities / voucher scheme. Hands on practical assignments Single and multimode fibre recognition, Fibre Cleaning methods, Checking cleaning with an optical microscope, Optical light source and optical power meter referencing, PON splitter and fibre drum testing with an optical power meter, 6km classroom passive optical network testing with an OTDR at 1310/1550nm, Using decibels (dB's) and decibel milliwats (dBm's), Designing networks up to 20km long using vendor specifications (power budget), Fault finding with a visible fault locator.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for existing Microsoft SharePoint site users who will create and manage SharePoint team or communication sites in SharePoint Online or SharePoint 2019. Overview In this course, you will create a SharePoint team site and a communication site, perform basic content management tasks on SharePoint sites, and configure workflows with Forms and Flow. You will: Create and configure new SharePoint sites. Create and configure document libraries. Create and configure lists. Assign permissions and access rights. Create and configure a communication site. Implement workflows with Forms and Flow. This course will empower you to use Microsoft© SharePoint© online to facilitate collaboration and allow you to use familiar applications and web-based tools to create, access, store, and track documents and data in a central location. Enable and configure SharePoint?s many distinct features and discover the many content structures that can be selected, added, and configured. Learn how to create, configure, and manage SharePoint sites so that your team or organization can share information and collaborate effectively.SharePoint content structures and configuration options are complex. As a site owner, it is critical that you understand what features, options, and content structures are available in SharePoint online, and how to properly configure them. With SharePoint sites, features, and content structures properly implemented, you will be able to securely share files, collaborate on documents, and access the information you need to work with your colleagues more effectively. Creating and Configuring a New Site Topic A: Create a Site in SharePoint Topic B: Configure Site Look and Layout Creating and Configuring Document Libraries Topic A: Create Document Libraries Topic B: Configure File Versioning and Checkout Topic C: Configure Content Approval Creating and Configuring Lists Topic A: Add List Apps to a Site Topic B: Create Custom Lists Topic C: Create Calculated and Validated Columns Assigning Permissions and Access Rights Topic A: Secure Sites with Permissions Topic B: Secure Apps, Documents, and Files Creating and Configuring a Communication Site Topic A: Create a Communication Site Topic B: Configure a Communication Site Implementing Workflows with Forms and Flow Topic A: Capture Data with Forms Topic B: Store Form Data in SharePoint with Flow Topic C: Automate Business Processes with Forms, Flow, and SharePoint

Duration 1.5 Days 9 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment. Overview Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment. In this course, students will learn how to communicate, act and manage time effective in a business environment. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures Speaking like a Star S = Situation T = Task A = Action R = Result Summary Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others Asking Good Questions Open Questions Closed Questions Probing Questions Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Principles of Professional Behavior Always be Your Best Meeting and Greeting Sending Social Invitations to Business Associates Interview Etiquette Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews Planning & Attending Business Meetings Office Meetings Meal Meetings Electronic Etiquette Voicemail Cell Phones Email Multiculture Etiquette Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships Time Management Concepts Benefits of better time utilization Who controls your schedule? Your Job: What You Are Responsible for Accomplishing? Your job responsibilities Setting objectives Setting priorities How to Use Your Time Gathering data-the time log Analyzing the data Delegation: Working Through Others Why some people don't delegate Levels of delegation How to delegate Benefits of delegation Getting started Planning: Keys to Achievement Planning: Keys to Achievement Coping with Common Time Wasters Coping with self-generated time wasters Coping with environmental time wasters Personal Needs that Get in the Way of Effective Time Utilization Needs profile analysis Self-assessment questionnaire Applying needs assessment results Planning for Improvement Six tips for effective time management Planning for improved time utilization Follow-Up: Staying on Track Time savings progress report Time savings progress chart Time management progress survey Additional course details: Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

We offer the most advanced “Certified Six Sigma Green Belt Course” as per the curriculum outline of The ASQ Body of Knowledge and accredited by top international Lean & Six Sigma accreditation bodies. Six Sigma Green Belt Deliverables: 22+ hours of Instructor-led interactive virtual classroom session on the weekend Access to 45+ hours of Module based Six Sigma lectures via LMS 100+ Toolkits and Project Templates for Analysis and Implementation Soft copy of Lean Six Sigma Green Belt Body of Knowledge Live Data-oriented project, with Scenario and Analysis Methodology 20+ Dummy Projects and Case studies for Lean Six Sigma Application Support via subject expert through telephonic discussion on the weekend Sample Questions and Examination Guide for Certification Preparation Pre and Post assignments for process groups and knowledge areas Project implementation support and Data visualization using MINITAB PRO CLSSGB certification examination anytime within the 90 days course duration Certification Validation Tool for third-party credentials validation PARTICULARS Duration (Hours) 1. Define Phase 22 2. Measure Phase 14 3. Analyse Phase 20 4. Improve Phase 7 5. Control Phase 7 Total Duration 70 (Hours) Introduction Become an expert in six sigma methodology by getting hands-on knowledge on DMAIC, Project Charter, Process Capability, FMEA, Sigma calculation, Test of Hypothesis, Control Charts, VSM, JIT using real case scenarios and real-life examples. Lean and DMAIC methodologies using live projects. The Six Sigma Certification is accredited by The Council for Six Sigma Certification. The certification also acknowledges the BOK outline of The American Society for Quality, USA. The course features world-class content with live projects and MINITAB PRO driven data analysis training with end to end support in project implementation by Master Black Belt Experts and Trainers. What is Six Sigma Certification? A person with Six Sigma certification has problem-solving abilities. Someone may gain Green Belt, Black Belt or Master Black Belt certification. The higher certification one attains, the more is the ability to solve complex organizational problems. Six Sigma certification is a process of individual’s knowledge validation using a classification system, generally referred to as "Belts" (Green Belt, Black Belt, Master Black Belt) This verification test individual commands over six sigma methodology and tools. The belt classification shows the position these certified individuals would occupy in an organizational structure and job roles. Six Sigma Green Belt training is especially for the future project leaders of Lean Six Sigma projects. We deliberately mix non-profit with profit participants. There will then be fun, useful discussions and knowledge exchanges during the training sessions. In addition, there are also many self-employed people who follow the LSS Green Belt training to increase their expertise as in a trimmer. What do you do to get the Six Sigma Green Belt certificate? Our Six Sigma Green Belt training consists of a number of components: Training: in an intensive training program you learn the background of Lean and Six Sigma and we put what we have learned into practice with different simulations. Extra: With our Body of Knowledge and whitepapers you place what you have learned in a theoretical framework. The program also contains various homework assignments, in which we focus, among other things, on the use of MINITAB PRO. Follow-up: During the training, you will receive an access code to an e-learning module. You can pass the substance again in an interactive way. Exam: On the last training day you will make the CLSSGB Green Belt exam. If you succeed, you will immediately receive the official Certified Lean Six Sigma Green Belt certification. Global Recognition of Your Certification: Agenda Overview of Six Sigma and the organizationSix Sigma and organizational goalsValue of six sigmaOrganizational goals and six sigma projectsOrganizational drivers and metricsLean principles in the organizationLean conceptsValue-streaming mappingDesign for six sigma (DFSS) methodologiesRoadmaps for DFSSBasic failure mode and effects analysis (FMEA)Design FMEA and process FMEA Define PhaseProject identificationProject SelectionProcess elementsBenchmarkingProcess inputs and outputsOwners and stakeholders Voice of the customer (VOC) Customer identificationCustomer dataCustomer requirements Project Management Basics Project charterProject scopeProject metricsProject planning toolsProject documentationProject risk analysisProject closureManagement and planning toolsBusiness results for projectsProcess performance CommunicationTeam dynamics and performanceTeam stages and dynamicsTeam roles and responsibilitiesTeam toolsTeam Communication Measure PhaseProcess analysis and documentationProbability and statisticsBasic probability conceptsCentral limit theorem, Statistical distributions, Collecting and summarizing dataTypes of data and measurement scalesSampling and data collection methodsDescriptive statisticsGraphical methodsMeasure Phase (contd E. Measurement system analysis (MSA) F. Process and performance capabilityProcess performance vs. process specificationsProcess capability studiesProcess capability (Cp, Cpk) and process performance (Pp, Ppk) indicesShort-term vs. long-term capability and sigma shift Analyze PhaseExploratory data analysisMulti-vari studiesCorrelation and linear regression B, Hypothesis testingBasics Tests for means, variances, and proportionsIntroduction to MINITAB Data analysis Improve Phase of Six SigmaDesign of experiments (DOE)Basic terms, DOE graphs, and plotsThe root cause analysisLean Tools 1. Waste elimination 2. Cycle-time reduction 3. Kaizen and kaizen blitz V1. Control PhaseStatistical process control (SPC)SPC BasicsRational subgroupingControl chartsControl planLean tools for process controlTotal productive maintenance (TPM)Visual factory Project Implementation & SupportMINITAB Practice and guidance for projectProject implementation supportTemplates and Toolkits application for Project workSupport on Data Project, Implementation and project completion BenefitsFrom the course Learn the principles and philosophy behind the Six Sigma technique Learn to apply statistical methods to improve business processes Design and implement Six Sigma projects in a practical scenario Learn the DMAIC process and various tools used in Six Sigma methodology Knowledge of Six Sigma Green Belt Professional enables you to understand real-world business problems, increase an organization's revenue by streamlining the process, and become an asset to an organization According to Villanova University, employers such as United Health Group, Honeywell, GE and Volkswagen have been actively seeking professionals with Six Sigma to fill a variety of positions The Training enhances your skills and enables you to perform roles like Quality Manager, Quality Analyst, Finance Manager, Supervisor, Quality Control, etc. According to Indeed.com, the national average salary for a Six Sigma Green Belt is $72,000 per year in the United States.   From the workshop Instructor LED training by Six Sigma Black Belt and Master Belt experts to make candidate learn the real scenario of six sigma tools and methodology Learn the principles and philosophy behind the Six Sigma method Dummy project by instructors to make candidate get a hands-on six sigma projects Downloadable Six Sigma PPT & Six Sigma PDF Industry Based case studies High-Quality training from an experienced trainer The Program extensively uses Minitab, specialized statistical software. It provides you with a thorough knowledge of Six Sigma philosophies and principles (including supporting systems and tools). Know about six sigma certification cost and six sigma green belt certification cost. Who should attend? The Six Sigma program is designed for professionals and students who want to develop the ability to lead process improvement initiatives. Six Sigma tools and process is widely used in all business processes. Six Sigma is applicable in all industry and in all functional areas. An indicative list of participants in our Green Belt program could include: Financial/business analyst Commodity manager Project manager Quality manager Production manager Production Engineer Business development manager Manufacturing process engineer Continuous improvement director Business managers or consultants Project manager/Program Manager Director or VP of operations CEO, CFO, CTO Certification On successful completion of the course and course requisites, the candidate will receive Internationally recognized Six Sigma Green Belt Certification. This course offers Six Sigma Certification Validation Tool for Employers Your Six Sigma Certification Validation Tool can be used by employers, clients and other stakeholders to validate the authenticity of your Six Sigma Certifications you have received. Using the programming code located on your certified LSSGB certification, one can see all your training and certification details online.

Recognising the value of, and practising, clear and open communication at all levels is the first step to improving performance, whether at an individual, team, management, leadership or organisational level. We all know this, but why is it so difficult? This unique programme will make it much, much easier for you by giving you a robust framework to use - and the opportunity to practise your skills in a safe, supportive environment. It will help you have conversation that deliver tangible results. The programme will help you: Overcome the barriers to effective performance conversations Handle feedback conversations effectively Improve working relationships with your staff Set realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 The feedback conversation Dealing with the impact of feedback conversations 3 Preparing for conflict 4 Effective working relationships 5 The expectations conversation 6 The targets conversation 7 Your communication styles 8 Planning and preparing for an honest conversation 9 Giving and receiving feedback skills

Level 7 Diploma In Strategic Marketing Pathway To MSc In Strategic Marketing Level 7 Diploma in Strategic Marketing (QCF) – 6 - 8 Months Credits: 120 Credits Level 7 Diploma in Strategic Marketing qualification provides the learners with the skills and understanding in marketing & branding that align with good strategic decision making to maintain organisations’ competitive advantage.  Successful completion of this qualification will develop learners’ strategic marketing management, consumer behaviour and branding skills and their ability to focus on the requirements of implementing an organisation’s strategy. This programme is a Pathway to MSc in Strategic Marketing. Course Details The Level 7 Diploma in Strategic Marketing qualification enables learners to progress into or within employment and/or to work toward a relevant Master’s programme with advanced standing.The Level 7 Diploma in Strategic Marketing qualification consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600Guided Learning Hours (GLH) for the completed qualification.Modules (120 Credits): Contemporary Issues and Principles of Marketing Consumer Behaviour and Market Communications Digital and Social Media Marketing Contemporary Challenges and Strategic Marketing Strategic Brand Management Marketing Research Project Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. University Progression University Top-up On completion of this course, students have the opportunity to complete a Master degree programme from a range of UK universities. The top-up programme can be studied online or on campus. The top-up comprises the final 60 credits which consist of either a dissertation or a dissertation and one module. (The course tuition fee listed above does NOT include the top-up fees) University Progression Click here to see University routes and fee information for progression. Entry Requirements For entry onto the Level 7 Diploma in Strategic Marketing leading to the MSc in Strategic Marketing qualification, learners must possess: An honours degree in related subject or UK level 6 diploma or equivalent overseas qualification i.e. Bachelors Degree or Higher National Diploma OR Mature learners (over 25) with at least 5 years of management experience if they do not possess the above qualification (this is reviewed on a case by case basis) Workshops Workshops are conducted by live webinars for all students. Visa Requirements There is no Visa requirement for this programme.

Persuade your audience through storytelling

Duration 5 Days 30 CPD hours This course is intended for This course is targeted toward an IT Professional that has the technical knowledge and skills required to conceptualize, design, and engineer secure solutions across complex enterprise environments. Students should have a minimum of 10 years experience including at least 5 years of hands-on technical security experience. Overview Upon successful completion of this course, students will be able to: Identify enterprise security fundamentals. Apply enterprise security technology solutions. Implement security design and solutions. Manage risk, policies and procedures within an enterprise. Integrate security solutions within an enterprise. Conduct security research and analysis. In this course, students will examine advanced security concepts, principles, and implementations that pertain to enterprise level security. Prerequisites CompTIA Cybersecurity Analyst (CySA+) Certification 1 - Enterprise Security Architecture The Basics of Enterprise Security The Enterprise Structure Enterprise Security Requirements 2 - Enterprise Security Technology Common Network Security Components and Technologies Communications and Collaboration Security Cryptographic Tools and Techniques Advanced Authentication 3 - Enterprise Resource Technology Enterprise Storage Security Issues Distributed, Shared, and Virtualized Computing Cloud Computing and Security 4 - Security Design and Solutions Network Security Design Conduct a Security Assessment Host Security 5 - Application Security Design Application Security Basics Web Application Security 6 - Managing Risk, Security Policies, and Security Procedures Analyze Security Risk Implement Risk Mitigation Strategies and Controls Implement Enterprise-Level Security Policies and Procedures Prepare for Incident Response and Recovery 7 - Enterprise Security Integration The Technology Life Cycle Inter-Organizational Change Integrate Enterprise Disciplines to Achieve Secure Solutions 8 - Security Research and Analysis Perform an Industry Trends and Impact Analysis Perform an Enterprise Security Analysis

Duration 1 Days 6 CPD hours This course is intended for This course is intended for organizations engaged with remote workforce teams. Overview Upon successful completion of this course, participants will be able to identify and create high performance teams. In this course, teams will learn the importance of developing performance skills while working remotely. Getting Started Workshop Objectives Action Plan Remote Workforce What is a Remote Workforce? Types of Remote Workforce Benefits of a Remote Workforce Materials for Remote Workforce Practical Illustration High Performance Teams What is a High-Performance Team? Benefits of High-Performance Teams Leadership for High Performance Team Understanding Team Dynamics Practical Illustration Characteristics of High-Performance Teams Excellent Communication Goal-Oriented Flexibility Committed Practical Illustration How to Create Teamwork Identify Group & Individual Responsibilities Give Permission to Take Action Build Relationships between Team Members and Management Give Feedback Practical Illustration Types of Communication Virtual Team Meetings Telephone Conferences Email Communication Intranet, Webpage, and Social Media Communication Practical Illustration Training Your Team Telecommute Training Web-based Training Peer Training Training Assessment and Retraining Practical Illustration Types of Communication Tracking Team Performance Counseling Employees Positive Recognition for Employees Training Never Stops! Practical Illustration Effective Team Meeting How-to 43 Have a Clear Agenda Have a Clear Agenda Use Screen Shots or References Create a Safe Place Team Meeting Don?ts Practical Illustration Keep a Happy and Motivated High-Performance Team Watch for Signs of Conflict or Unhappiness Employee Feedback and Concerns Give Opportunities for Additional Education Impart Opportunities for Career Growth Practical Illustration Don?ts? with High Performance Teams Don't Forget to Share Success Don't Delay in Responding Don?t Assign Vague Responsibilities Don?t Lead as a Dictator Practical Illustration Wrapping Up Words from the Wise