1073 Communication courses in Cardiff delivered Live Online

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

We have been supporting executives, leaders, entrepreneurs and professionals across corporate and public sector industries, nationally and internationally. Our unique methodology focuses on effective and efficient, life-long learning with rapid, tangible and guaranteed results. In addition to our bespoke coaching workshops, our 1-to-1 online coaching sessions have proven to be an effective and flexible means of delivering speech and communication coaching. Our experience enables us to provide cost-effective, professional support. We offer flexible long-term, short-term, and intensive courses that cater to your schedule and level. Through personalised instruction, we focus on key aspects such as intonation, rhythm, and stress patterns. Start with a free consultation with one of our accent coaches, and we’ll assess your needs and goals. Transform your spoken English and communicate more effectively with our specialised accent training.

This course will explore ways to support and enhance the quality of care provided to the individual approaching end of life, their families and their carers.

Negotiation is an everyday challenge for some whether it be in the office, field or at home. Have you ever walked away from a situation thinking "if I'd only put my thoughts, side, opinion or words across better"? This 2-day course is perfect for managers, supervisors and sales people. It will focus on negotiation skills and the techniques that go with it. In this energy-charged provision you'll learn and practice negotiation, assertiveness and influencing techniques. Course Syllabus The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following: Module One An Introduction to Negotiation Assessment of your current sales and negotiation strengths and improvement areas What is negotiation? Identifying objectives and all factors affecting negotiation The negotiation model - the four stages Module Two The Preparation Stage The significance of preparation and why we need to prepare What do you need to prepare? Preparing a set of objectives: yours and theirs Understanding constants and variables Researching the other party Creating a "win-win" situation Preparing yourself for possible set-backs and objections Module Three The Discussion Stage The importance of rapport building Opening the negotiation The power of effective questioning techniques Improving your listening skills Controlling emotions Spotting the signs - non-verbal communication and voice clues Module Four The Proposing Stage Stating your opening position Responding to offers How to deal effectively with adjournments Module Five The Bargaining and Closing Stage Making concessions - the techniques Adopting key bargaining skills Dealing with objections and underhand tactics Closing techniques Confirming the agreement Creating long term, lasting commitment Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

A dynamic and interactive one-day or two-half-day live virtual workshop for women leaders in business, government and non-profit organizations.

Duration 5 Days 30 CPD hours This course is intended for This course is designed primarily for professionals in the following job roles: Collaboration engineers Collaboration administrators Overview After taking this course, you should be able to: Configure Cisco Unity Connection integration Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers Configure and troubleshoot Cisco Unity Express Describe SSO for Cisco Unified Communications applications Describe how Cisco Jabber and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality Configure and troubleshoot chat rooms and message archiving Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM and Presence server Configure call recording and monitoring This course provides you with the knowledge and skills to streamline communication procedures, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco© Unified IM and Presence, Cisco Unity© Connection and Cisco Unity Express. This course will prepare you for certification exam 300-810 Implementing Cisco Collaboration Applications (CLICA). Course Outline Configuring and Troubleshooting Cisco Unity Connection Integration Configuring and Troubleshooting Cisco Unity Connection Call Handlers Troubleshooting Cisco Unity Connection Configuring and Troubleshooting Cisco Unity Express Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving Troubleshooting Cisco Unified Communications Manager IM and Presence Service Integrating Cisco Unified Attendant Console Advanced Implementing Call Recording and Monitoring Lab outline Integrate and Set Up Cisco Unity Connection Configure Cisco Unity Connection Call Handlers Implement Toll Fraud Prevention Troubleshoot Cisco Unity Connection Call Handlers Troubleshoot Cisco Unity Connection Configure Cisco Unity Express Troubleshoot Cisco Unity Express Configure Cisco Unified Communications Manager IM and Presence High Availability Implement Cisco Jabber Configure Centralized Cisco Unified Communications Manager IM and Presence Configure Cisco Unified Communications Manager IM and Presence Service Functionality Enable Message Archiving and Chat Rooms Troubleshoot the Cisco Unified Communications IM and Presence Database Connection Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability Troubleshoot Cisco Unified Communications Manager IM and Presence Service Integrate Cisco Unified Attendant Console Advanced Implement Call Recording and Monitoring Using a Switched Port Analyzer (SPAN)-based Solution Implement Cisco Unified Communications Manager Call Recording and Monitoring Additional course details: Nexus Humans Cisco Implementing Cisco Collaboration Applications v1.0 (CLICA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Collaboration Applications v1.0 (CLICA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This 2-day workshop is offered with an internal and external focus. Day 1 will focus on building your internal network and relationships by focusing on your personal network, your brand, influencing skills and perceptions. Day 2 focuses on your external relationships with suppliers, patient groups etc. This will focus on assertiveness, outcome rather than relationship focus, and influencing and negotiating skills. DAY ONE 1 Can you succeed by yourself? 2 Relationship awareness theory 3 The Strengths Deployment Inventory / Your FACET5 profile 4 Building rapport 5 Influencing power bases 6 Active listening 7 Building your personal internal network 8 Perceptions 9 Your brand DAY TWO 3 Preparing for conflict 2 The negotiation conversation 1 Your stakeholders and what they want from you 4 Influencing others 5 Your communication approaches for success 6 Emotional Intelligence 7 The trust model 8 Knowing your outcomes

Effective Negotiation Skills for Business Success (Virtual) Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do. You will enhance your personal and professional life with powerful new negotiating skills. The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement. What you will Learn At the end of this program, you will be able to: Identify your preferred negotiation style and strategies Examine the Principled Negotiation Model Adapt your negotiation strategy to the progress of the negotiation Experience typical negotiation situations during the life cycle of a project Develop an awareness of your effectiveness during negotiations Improve your negotiation skills Negotiation Model Negotiation defined Negotiation phases Common approaches to negotiating Principled Negotiating Principled negotiation and the four rules Best alternative to a negotiated agreement Project Negotiation Simulation: Part 1 and Part 2 Project Negotiation Simulation: Part 1 Project Negotiation Simulation: Part 2 Negotiating Cases Negotiating cases Summary and Next Steps

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Duration 5 Days 30 CPD hours This course is intended for Administrator Developer System Integrator Systems Administrator Overview Install WebLogic Server 12c Deploy applications to WebLogic Server Deploy share libraries and application that use them to WebLogic Server Backup and restore a WebLogic Server domain Create a WebLogic Server domain Configure and monitor WebLogic Server Configure WebLogic Server database resources Create and configure a WebLogic Server cluster Configure WebLogic Server's authentication provider This Oracle WebLogic Server 12c: Administration I training teaches you how to perform the most important Oracle WebLogic Server 12c administrative tasks., and gives an overview of the architecture and concepts of Oracle WebLogic Server 12c. WebLogic Server OverviewInstalling and Patching WebLogic ServerCreating DomainsStarting ServersUsing the Administration ConsoleConfiguring JDBCMonitoring a DomainNode ManagerDeploying ApplicationsShared Java EE LibrariesNetwork Channels and Virtual HostsClusters: Overview, Create, & ConfigClusters: Proxies & SessionsClusters: Communication, Planning & TroubleshootingTransactionsWebLogic Server SecurityBacking Up a Domain and Upgrading WebLogic Server