500 Communication courses in Manchester

Customer Service Essentials 1 Day Training in Manchester

This interactive 3-hour webinar is designed for teams who want to understand one another’s behavioural style and improve how the team interacts. Using the DISC framework, we'll uncover how people think, behave, and work differently. Participants will understand their own behavioural style and its impact on others. We'll explore how different styles prefer to communicate and collaborate, and how to adapt our messages to team members with diverse working styles and communication preferences.

Satellite comms training course description A theory based course providing a foundation in how satellite communication systems work and the terminology used in the field. What will you learn Describe the satellite communications architecture. Recognise where to use satellite communication systems. Explain how satellite communications systems work. Satellite comms training course details Who will benefit: Anyone working with satellite systems. Prerequisites: None. Duration 2 days Satellite comms training course contents Satellite systems architecture Suppliers, bearers, teleports, subscribers, components, how satellite communications works. Terminals Antenna, VSAT, circulators, filters, LNA, HPA, up/ down converters, modems. Satellites Satellite components, payloads, satellite types: GEO and non-GEO. Satellite transmission Satellite C and Ku bands, Modulation, AM, FM, PSK, QPSK, FDMA, CDMA. Satellite services Regulatory issues; DVB and video distribution via satellite; how reporters uplink news, Internet services over DVB; broadband services; multicast internet services via satellite; multimedia meshed networking using VSATs; military small terminal satcoms. Satellite engineering Link budgets, Spectrum analysis, Power meter

Manager Management 1 Day Training in Manchester

Manager Management 1 Day Training in Bolton

This one-day or Two Session workshop will focus on a key but often ignored communication skill: Focused Listening.

Conflict Management 1 Day Training in Bolton

Emotional Intelligence 1 Day Training in Bolton

Everyone has what it takes to become an effective leader, but first you must learn the skills needed to succeed in a position of responsibility. Our program will help people nurture the talent within and allow managers to lead confidently. Sometimes, working longer hours isn’t the right approach, as you risk burning out and abandoning the task at hand. Instead, effective leadership teaches you how to organise your workload, practice better time management and learn the power of delegation.

Change Management Foundation: In-House Training: In-House Training This course provides practical knowledge on Change Management techniques and the Foundation certification. You will examine various Change Management techniques and explore which could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas: Change and the Individual Change and the Organization Communications and Stakeholder Engagement Change Management Practice This course also prepares you for the APMG Change Management Foundation exam. Given that a primary course goal is to achieve the Foundation Certification, the course text will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. The Foundation-level exam is taken at the end of the third day of the Traditional Classroom course. Virtual Classroom participants must make separate arrangements to schedule their exam following course completion (See 'Important Note for Virtual Course Participants'). What You Will Learn You'll learn how to: Explain how individuals learn and why many may resist change Illustrate how to build an effective change team Describe the stakeholder engagement process and relate this to appropriate communication Differentiate various approaches to plan, implement, and sustain organizational change Demonstrate how to assess change impact and readiness, and deal with resistance Improve your ability to pass the APMG Change Management Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Change and the Individual How people learn Personality and change - introduction to MBTI Models of individual change - the Change Curve and Bridges' Transition Motivating individuals during change Change and the Organization Understanding organizational metaphors Organizational culture and change 3 models of change - Lewin, Kotter, and Senge Key roles in change Stakeholder Engagement Identifying and analyzing stakeholders Personas and empathy maps Influencing strategies Communication Feedback and communication approaches Communicating change - planning, factors, and barriers Communication biases and channels Change Impact Identifying and assessing change impact Stakeholder impact assessment Change severity assessment Change Readiness Building change agent networks and the change team How to make the organization ready for change Creating a change management plan Dealing with resistance to change APMG Change Management Foundation Exam Preparation Review of and practice with APMG sample questions and test papers APMG Change Management Foundation Exam Traditional Classroom: Paper-based exams will be taken on the last day of class Virtual Classroom: The exam is scheduled by the Participant and taken subsequent to the course