• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

577 Commercial & Contract Management Certification Program (CCM) courses delivered Online

CRM: Customer Relationship Management with Customer Service Training

By Training Tale

CRM (Customer Relationship Management) Online Do you want to get a comprehensive understanding of Customer Relationship Management? Then you are in the right place. Our CRM Course (Customer Relationship Management), focuses on strategies and tools to optimize interactions with customers. Participants of the CRM Course (Customer Relationship Management) learn to leverage CRM systems, analyse customer data and implement effective communication strategies. The CRM Course (Customer Relationship Management) covers customer retention, acquisition, and satisfaction. Our CRM Course (Customer Relationship Management) also emphasises the role of technology in enhancing relationships. Moreover, the CRM Course (Customer Relationship Management) include CRM implementation, customer segmentation, and the integration of sales. How to do marketing and customer service is also a part of this CRM Course (Customer Relationship Management). Participants of the CRM Course (Customer Relationship Management) will gain practical insights into building long-lasting customer connections. Why Choose the CRM (Customer Relationship Management) Course from Us Self-paced CRM course, access available from anywhere. Easy to understand, high-quality study materials. CRM Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the CRM course. Course Included Main Course: CRM (Customer Relationship Management) Free Courses Course 01: Level 2 Customer Service [ Note: Free PDF certificate as soon as completing the CRM: CRM course] CRM (Customer Relationship Management) Online Training Course Curriculum of CRM Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Assessment Method of CRM After completing each module of the CRM (Customer Relationship Management) Online Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of CRM After completing the MCQ/Assignment assessment for the CRM (Customer Relationship Management) Online Training course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? CRM (Customer Relationship Management) Online Training This CRM: CRM Course (Customer Relationship Management) is designed for anyone who wants to build strong customer relationships and improve their business prospects. Requirements CRM (Customer Relationship Management) Online Training There are no specific requirements for this CRM: CRM course because it does not require any advanced knowledge or skills. Career path CRM (Customer Relationship Management) Online Training Through this CRM: CRM Course (Customer Relationship Management) completion, you can get jobs like: CRM Analyst (£25,000 - £35,000) Manager (£30,000 - £50,000) Customer Service Manager (£25,000 - £50,000) Marketing Manager (£30,000 - £60,000) Sales Manager (£30,000 - £60,000) Certificates Certificate of completion Digital certificate - Included

CRM: Customer Relationship Management with Customer Service Training
Delivered Online On Demand15 hours
£12

Stakeholder Management Training

By Online Training Academy

Master the art of Stakeholder Management with our comprehensive training program. Whether you're a project manager, business analyst, or aspiring leader, understanding and effectively engaging with stakeholders is crucial for organizational success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Stakeholder Management Training course, learners will gain essential skills to effectively handle relationships with stakeholders. They will understand the importance of identifying and analyzing stakeholders, learning how to map their interests and influence. Building strong relationships through effective communication and engagement strategies will be emphasized, enabling learners to foster trust and cooperation. They will also learn techniques to manage conflicts that may arise with stakeholders, ensuring smoother project implementation and outcomes. The course covers various stakeholder theories, providing insights into different perspectives and approaches to stakeholder management. Learners will develop the ability to monitor and evaluate stakeholder engagement efforts, helping them adjust strategies for better outcomes. Overall, the course equips learners with practical tools and knowledge to navigate complex stakeholder relationships in a business environment effectively. Course Curriculum Module 01: Introducing Stakeholder Management Module 02: Stakeholder Mapping Module 03: Building Strong Business Relationships With Stakeholders Module 04: Stakeholder Engagement Module 05: Managing Stakeholder Conflict Module 06: Stakeholder Theories Module 07: Monitoring and Evaluating the Engagement Module 08: Stakeholder Engagement Through Effective Communication Learning Outcomes Understand Stakeholder Management principles and their significance in organisations. Apply Stakeholder Mapping techniques to identify key stakeholders effectively. Develop strategies for building and maintaining strong stakeholder relationships. Implement methods for engaging stakeholders in business decision-making processes. Manage and resolve conflicts that may arise with stakeholders effectively. Evaluate Stakeholder Engagement initiatives using appropriate monitoring and evaluation methods. CPD 10 CPD hours / points Accredited by CPD Quality Standards Stakeholder Management Training 1:19:44 1: Module 01: Introducing Stakeholder Management 07:57 2: Module 02: Stakeholder Mapping 08:42 3: Module 03: Building Strong Business Relationships With Stakeholders 07:55 4: Module 04: Stakeholder Engagement 09:07 5: Module 05: Managing Stakeholder Conflict 11:16 6: Module 06: Stakeholder Theories 10:15 7: Module 07: Monitoring and Evaluating the Engagement 08:39 8: Module 08: Stakeholder Engagement Through Effective Communication 13:53 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? Project managers Business analysts Marketing professionals Operations managers Strategic planners Career path Business Development Manager Public Relations Officer Corporate Communications Specialist Government Relations Manager Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Stakeholder Management Training
Delivered Online On Demand1 hour 18 minutes
£12

Property Management: Tenanty Agreement, Listing and Letting

By Online Training Academy

Are you ready to dive into the dynamic world of property management? Our comprehensive course, "Property Management: Tenancy Agreement, Listing and Letting," equips you with essential knowledge and skills to excel in this burgeoning field. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will explore the world of property management, gaining a comprehensive understanding of how to effectively manage properties. They will learn about the regulations that govern property management and how these affect their responsibilities. The course will cover insights into the UK property market, identifying opportunities for growth and adaptation. Learners will discover strategies for listing properties and effective marketing techniques to attract tenants. They will delve into the letting process, including drafting tenancy agreements and maintaining long-term tenant relationships. Throughout the course, learners will grasp the entire property management process, from initial setup to ongoing maintenance and tenant management. They will also understand the crucial role and responsibilities of a property manager, equipping them with the knowledge needed for successful property management in various contexts. Course Curriculum Module 01: Introduction to Property Management Module 02: Regulations of Property Management Module 03: Changes in the UK Property Market: An Opportunity Module 04: Listing Properties and Marketing Module 05: The Letting Process and Tenancy Agreement Module 06: Keeping Tenants Long Term Module 07: The Property Management Process Module 08: The Role and Responsibilities of a Property Manager Learning Outcomes Understand principles of property management and industry regulations in the UK. Identify market changes and leverage opportunities in property management. Demonstrate proficiency in listing properties and effective marketing strategies. Manage the letting process and draft comprehensive tenancy agreements professionally. Implement strategies to ensure tenant satisfaction and long-term tenancy. Execute the property management process efficiently and ethically. CPD 10 CPD hours / points Accredited by CPD Quality Standards Property Management: Tenanty Agreement, Listing and Letting 1:48:24 1: Module 01: Introduction to Property Management 09:10 2: Module 02: Regulations of Property Management 09:15 3: Module 03: Changes in the UK Property Market: An Opportunity 11:24 4: Module 04: Listing Properties and Marketing 17:21 5: Module 05: The Letting Process and Tenancy Agreement 21:21 6: Module 06: Keeping Tenants Long Term 08:26 7: Module 07: The Property Management Process 20:51 8: Module 08: The Role and Responsibilities of a Property Manager 09:36 9: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in property management roles. Professionals transitioning into property management careers. Existing property managers seeking formal training. Real estate agents looking to expand their skill set. Investors wanting to manage their own rental properties. Career path Letting Agent Property Manager Estate Agent Property Consultant Property Administrator Landlord Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Property Management: Tenanty Agreement, Listing and Letting
Delivered Online On Demand2 minutes
£12

Change Management Training

By Online Training Academy

Are you ready to lead your organization through the complexities of change with confidence and competence? Our comprehensive Change Management Training course is designed to equip you with the knowledge, tools, and strategies to navigate and thrive in today's dynamic business environment. With a curriculum that covers every critical aspect of change management, this course is your gateway to mastering the art of change. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Change Management Training course helps learners understand how to effectively manage and adapt to change within an organization. Participants will explore the impact of change on individuals and organizations, learning strategies to engage and communicate with stakeholders. They will gain skills in human resource management, crisis management, and conflict resolution, ensuring they can handle challenges that arise during change processes. The course also covers techniques for managing attention, stress, and performance, helping learners maintain productivity and well-being. Additionally, learners will develop project management skills and learn how to assess and manage risks effectively. By the end of the course, participants will be equipped with practical tools and knowledge to lead and support change initiatives successfully, fostering a positive and adaptable work environment. Course Curriculum Module 01: Change Management Module 02: Change and the Individual Module 03: Change and the Organisation Module 04: Communication and Stakeholder Engagement Module 05: Human Resource Management Module 06: Crisis Management Module 07: Conflict Management Module 08: Attention Management Module 09: Performance Management Module 10: Project Management Module 11: Risk Assessment and Management Module 12: Stress Management Learning Outcomes: Understand key principles and processes in change management. Analyse how individuals respond to organisational change. Evaluate organisational strategies for effective change implementation. Develop communication plans for stakeholder engagement. Assess human resource strategies in managing organisational change. Identify techniques for managing stress during change initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Change Management Training 2:53:38 1: Module 01: Change Management 15:19 2: Module 02: Change and the Individual 21:13 3: Module 03: Change and the Organisation 21:38 4: Module 04: Communication and Stakeholder Engagement 12:06 5: Module 05: Human Resource Management 14:22 6: Module 06: Crisis Management 17:35 7: Module 07: Conflict Management 07:49 8: Module 08: Attention Management 20:01 9: Module 09: Performance Management 11:55 10: Module 10: Project Management 11:35 11: Module 11: Risk Assessment and Management 10:06 12: Module 12: Stress Management 08:59 13: CPD Certificate - Free 01:00 Who is this course for? Managers leading organisational change initiatives. HR professionals handling change impacts on staff. Team leaders managing change in their departments. Consultants advising on change management strategies. Executives overseeing organisational transformations. Career path Change Manager HR Manager Organisational Development Consultant Project Manager Risk Manager Performance Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Change Management Training
Delivered Online On Demand2 hours 54 minutes
£12

Diploma in Contract Management -QLS Endorsed

4.7(26)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Statistical data shows that effective contract management can improve the success rate of projects by up to 89%. This is why a comprehensive understanding of contract management is essential for businesses of all sizes. Our Contract Management course offers an in-depth look at the principles, processes, and best practices of contract management to ensure you have the necessary skills to manage contracts with ease. This Diploma in Contract Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Over the Contract Management course of 11 modules, you will gain an understanding of the contract lifecycle, English contract law, the classification of contracts, efficient contract management planning, supplier relations, and more. Our expert instructors will guide you through real-world case studies and provide you with the knowledge and tools to negotiate, evaluate and manage contracts effectively. By the end of this course, you will have a thorough understanding of the key principles and processes of contract management. You will be able to identify and mitigate risks, manage disputes, negotiate changes, and evaluate contract performance using key performance indicators. This course is perfect for anyone looking to develop their contract management skills and advance their career in procurement, project management, or legal services. After this Contract Management course, you will be able to learn: Understand the stages of the contract lifecycle Identify the key roles and responsibilities of a contract manager Evaluate the risks and potential disputes in contract management Negotiate changes and variations to contracts effectively Evaluate contract performance using KPIs Analyse contract review and future challenges Skills You Will Gain Contract Management HR Management Project Management Budgeting Purchase Management Commercial Management Legislative Skill Administrative Skill Negotiation Risk Management Take a step toward a brighter future! Why Prefer This Contract Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate which is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Course- Module 01: Introduction Module 02: Contract Lifecycle - Understanding the Stages Module 03: Contract Manager's Roles, Responsibilities & Career Opportunities Module 04: Principles of English Contract Law Module 05: Classification of Contracts Module 06: Case Study Module 07: Efficient Contract Management Plan Module 08: Risks, Disputes & Supplier Relation Module 09: Negotiation, Variation; Changes in Contract Management Module 10: Process Evaluation & KPI Module 11: Contract Review, Challenges and Future Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Contract Management at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Contract Management course is suitable for: Procurement professionals Project managers Legal services professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path If you're looking to advance your business management career potential, you can take a significant step to your success by gaining knowledge and expertise in Contract Management. With the support and proper guidance, you will learn the skill and knowledge that will help sharpen your career at; Contractor Communication Manager CS Manager HR Official Project Manager Purchase Executive Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Contract Management at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Contract Management at QLS Level 5 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Diploma in Contract Management -QLS Endorsed
Delivered Online On Demand3 weeks
£12

Commercial Director

4.7(160)

By Janets

This Commercial Management Training has been developed for analysing commercial risk management. This course also will educate you on several management factors which include management of budget, project management, management of loans and debt along with an overview of commercial management. Start learning Commercial Director that will give you enough knowledge and skills to build your dream career. About this course This Commercial Director helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Commercial Director is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Commercial Director is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Commercial Director related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: An Overview of Commercial Management Module 2: Commercial Risk Management Analysis Module 3: Management of Budget Module 4: Project Management Module 5: Management of Loans and Debt Course Content Commercial Director Module 1: An Overview of Commercial Management 00:14:00 Module 2: Commercial Risk Management Analysis 00:15:00 Module 3: Management of Budget 00:19:00 Module 4: Project Management 00:19:00 Module 5: Management of Loans and Debt 00:13:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Commercial Director
Delivered Online On Demand1 hour 20 minutes
£5.99

Diploma in Compliance and Risk Management - Level 5 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Compliance and Risk Management - Level 5 (QLS Endorsed)
Delivered Online On Demand4 hours
£15

Customer Relationship Management

By Imperial Academy

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Customer Relationship Management
Delivered Online On Demand
£12

Block Management Diploma

4.5(3)

By Studyhub UK

The Block Management Diploma is a comprehensive program designed to equip individuals with the knowledge and skills required for effective property management, particularly in block or multi-unit properties. This diploma covers key aspects of property management, from understanding the roles and responsibilities of property managers to navigating property regulations and leveraging market opportunities. Learning Outcomes: Gain a solid understanding of the fundamentals of property management. Explore the roles and responsibilities associated with property management. Learn effective property listing and marketing techniques. Master the processes of letting and creating tenancy agreements. Develop skills in managing properties efficiently. Understand the valuation process for properties. Acquire strategies for selling properties and finding buyers. Discover methods for fostering long-term tenant relationships and retention. Why buy this Block Management Diploma?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Block Management Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Block Management Diploma course is ideal for Aspiring property managers and property management professionals. Real estate agents seeking specialization in block management. Property owners interested in managing their own block properties. Anyone looking to enter the property management field. Prerequisites This Block Management Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Property Manager: £25,000 - £40,000 Real Estate Agent (Specializing in Block Management): £20,000 - £45,000 Block Property Owner/Manager: Earnings vary based on the property portfolio. Property Management Consultant: £30,000 - £60,000 Real Estate Analyst: £30,000 - £50,000. Course Curriculum Module 01: Introduction to Property Management Introduction to Property Management 00:07:00 Module 02: The Role and Responsibilities of a Property Manager The Role and Responsibilities of a Property Manager 00:07:00 Module 03: Listing Properties and Marketing Listing Properties and Marketing 00:12:00 Module 04: The Letting Process and Tenancy Agreement The Letting Process and Tenancy Agreement 00:15:00 Module 05: The Property Management Process The Property Management Process 00:16:00 Module 06: Valuation Process Valuation Process 00:10:00 Module 07: Selling Property Finding the Buyers Selling Property Finding the Buyers 00:12:00 Module 08: Keeping Tenants Long Term Keeping Tenants Long Term 00:06:00 Module 09: Regulations of Property Management Regulations of Property Management 00:07:00 Module 10: Changes in the UK Property Market An Opportunity Changes in the UK Property Market An Opportunity 00:08:00

Block Management Diploma
Delivered Online On Demand1 hour 40 minutes
£10.99

Document Control

5.0(10)

By Apex Learning

Overview This comprehensive course on Document Control will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Document Control comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Document Control. It is available to all students, of all academic backgrounds. Requirements Our Document Control is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 01:56:00 total length •Introduction to Document Control: 00:12:00 •Principles of Document Control and Elements of Document Control Environment: 00:12:00 •Document Control Lifecycle: 00:11:00 •Document Control Strategies and Instruments: 00:18:00 •Document Management: 00:22:00 •Quality Assurance and Controlling Quality of Documents: 00:11:00 •Project Document Control: 00:12:00 •Electronic Document Management Systems and Soft Copy Documentation: 00:18:00 •Assignment - Document Control: 3 days

Document Control
Delivered Online On Demand1 hour 56 minutes
£12