1418 Collaboration courses

About this course This practical course will help primary teachers to understand the purpose of assessment in history and consider current best practice. We will explore ways of continuing to improve the quality of teaching and learning in history through effective assessment strategies. We will go through practical ideas and resources to enliven teaching and learning in history and provide opportunities for assessment. This course will provide guidance and support to help develop the accuracy of teacher judgements. During the course, we will look at examples of writing and outcomes from different schools and consider how these outcomes demonstrate progress and attainment in history. Outcomes • understand the purpose of assessment in history • consider current best practice • explore ways of continuing to improve the quality of teaching and learning in history through effective assessment strategies • explore practical ideas and resources to enliven teaching and learning in history and provide opportunities for assessment • provide guidance and support to help develop the accuracy of teacher judgements Course leader The course is led by Steven Kenyon. Steven is a member of the Historical Association’s primary committee, having worked as a primary school teacher and then Deputy Head Teacher between 2004 and 2018. He joined Lancashire Professional Development Service in April 2018 as a Teaching and Learning Consultant for Primary History and English. He works closely with Lancashire Archives to promote and develop local history work in primary schools. This year he is a judge for the Historical Association's Young Quills Awards.

This comprehensive training program covers many concepts in Microsoft Power BI. From beginner to advanced levels, learn data visualization, advanced DAX expression, Python integration, custom visuals, data preparation, and collaboration in Power BI service. Develop expertise in Power BI and position yourself for a successful career in data analytics.

The Diploma in Security Guard at QLS Level 4 with Complete Career Guide Course provides a solid foundation for individuals aiming to progress in the security industry. Designed for those wishing to take on more responsibility, this course offers in-depth knowledge that prepares students for a variety of roles within the sector. The course is suitable for those looking to enhance their professional security career, whether they are new to the industry or seeking to formalise their knowledge. It focuses on the essential aspects of security roles, helping students understand the responsibilities and techniques that are key to succeeding in this field. Throughout the course, learners will gain a well-rounded understanding of security management, covering areas such as risk assessment, monitoring, and dealing with security threats. The structure of the course ensures that learners can absorb theoretical knowledge effectively while gaining insight into the wider security landscape. With a blend of theory and a comprehensive career guide, this programme empowers individuals to confidently advance in their security guard career. Take the next step in your career path by joining this course, designed to elevate your knowledge and support your professional journey. Good luck! Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Baker profession Free Assessment to test learners' knowledge and skills Accredited learning and widely certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: Basic Concepts of Baking Module 02: Basic Ingredients of Baking Module 03: Glossary and Equipment Used in Baking Module 04: Types of Cakes Module 06: Baking Principles Module 06: Baking Principles Module 07: Cake Decorating Recipes Module 08: Cake Decorating Ideas Module 09: Frosting and Icing Module 10: Working with Different Pastes Module 11: Working with Glazes Module 12: How to Stack a Cake Module 13: Piping and Writing Module 14: Health, Safety and Food Hygiene Module 15: Troubleshooting Module 16: Cake Decorating Business Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Baking & Cake Decorating Online Course - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Baking & Cake Decorating Online Course - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Baking & Cake Decorating Online Course - CPD Accredited training. Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Baking & Cake Decorating Online Course - CPD Accredited training.

Dive into the transformative realm of stakeholder management with 'Developing Effective Stakeholder Relationships for Leaders.' In this meticulously crafted course, we unravel the delicate intricacies of stakeholder relationships, distinguishing between stockholders, internal, and external partners, and highlighting their significance in business leadership. Through an array of lessons, learners will embark on a journey to master the art of stakeholder analysis, construct impeccable communication plans, and drive efficient discussions. As we culminate the lessons, you'll be adept at curating your 'Dream Team' and fostering enduring pre-project affiliations. Learning Outcomes Differentiate between various stakeholders: stockholders, internal, and external. Conduct comprehensive stakeholder analysis. Strategically select and assemble a dream team for projects. Develop robust communication strategies tailored for stakeholders. Facilitate and lead stakeholder discussions effectively. Why buy this Developing Effective Stakeholder Relationships for Leaders course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Developing Effective Stakeholder Relationships for Leaders there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Developing Effective Stakeholder Relationships for Leaders course for? Managers looking to strengthen their leadership acumen. Business strategists wanting to enhance stakeholder collaboration. Project leaders aiming to foster stronger team dynamics. Entrepreneurs looking to navigate the corporate ecosystem. Communication professionals aiming to improve stakeholder dialogue. Prerequisites This Developing Effective Stakeholder Relationships for Leaders does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Developing Effective Stakeholder Relationships for Leaders was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Business Manager: £35,000 - £65,000 Business Strategist: £40,000 - £70,000 Project Leader: £45,000 - £75,000 Entrepreneur: Varied (Dependent on business success) Corporate Communications Manager: £38,000 - £68,000 Stakeholder Relationship Manager: £42,000 - £72,000 Course Curriculum Section 01: Introduction Overview & Welcome 00:03:00 How to Get the Most Out of This Class 00:05:00 Section 02: Main Class Lessons Stakeholder vs Stockholder & Internal vs External Stakeholders 00:04:00 Primary and Secondary Stakeholders & Stakeholder Analysis 00:07:00 Selecting Your 'Dream Team' 00:04:00 Developing Pre-Project Relationships 00:04:00 Your Elevator Pitch Invitation 00:05:00 Your Communication Plan 00:07:00 Rewarding Stakeholders to Increase Participation 00:06:00 Facilitating Stakeholder Discussions 00:11:00 Section 03: Next Steps Pulling it All Together 00:04:00 Wrap Up 00:01:00 Assignment Assignment - Developing Effective Stakeholder Relationships for Leaders 00:00:00

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience (1 of 2): What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator AM - Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Keynote Address with Q&A from the audience (2 of 2): What to expect from Monique's Keynote: This isn’t your typical “communication 101” talk. Monique Helstrom brings 27 years of real-world experience, high-level insight, and zero fluff. She’s coached leaders, built operational ecosystems, and even served as the “Chief of Simon Sinek” (yes, that Simon Sinek). Safe to say, she knows a thing or two about working with humans—especially when they’re brilliant, busy, and occasionally impossible. In this keynote, Monique will: Call out the silent killers of great communication (you will relate) Show you how to set clearer expectations without sounding like a robot Teach you how to be both direct and kind (it’s possible, promise) Arm you with practical strategies that work in real-world pressure-cooker moments Remind you why your voice and presence matter—no matter your title Expect sharp insight, a few laughs, and a lot of “why has no one told me this before?” Monique's Career Bio: With 27 years of experience building humans and operational ecosystems, Monique coaches, recruits, and speaks with one mission: To help people become who they were always meant to be — effective, self-aware, and unstoppable. Formerly the Executive Assistant and “Chief of Simon Sinek,” Monique was the force behind the scenes of a global thought leadership brand. She’s worked with top executives, entrepreneurs, assistants, creatives, and mission-driven organisations around the world and has seen the same issue repeat itself time and time again: communication breakdown, unclear expectations, and wasted potential. So she decided to fix it. As a speaker, coach, and specialised recruiter, Monique delivers real talk and real strategies. She teaches principals how to work with, not just have, high-performing assistants and shows assistants how to stand tall, communicate clearly, and own their worth. Her work is rooted in practical psychology, pattern recognition, and the simple the truth that people can change when they’re given the tools and support to do so. Monique’s areas of expertise include: Communication — Building trust, clarity, and accountability for everyone. Executive presence — Strategic thought, self-confidence, and influence. How to lead, leverage, and grow high-performing assistant partnerships. Goal setting, feedback, and performance coaching that drives personal growth and business results. Identifying operational inefficiencies and translating them into clear, people-powered solutions. Source: Monique Helstrom - YouTube Channel. Panel Session Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Leah Temena Leah is a Senior Executive Assistant at JPMorgan Chase with over a decade of experience supporting C-Suite leaders—and a passionate voice for the growth, visibility, and leadership of administrative professionals. Alongside her corporate role, Leah runs a career coaching business across the U.S. and Asia. She empowers administrative assistants and Asian immigrant professionals elevate their executive presence, communicate their business impact, and break past cultural and professional barriers. At JPMorgan Chase, Leah serves as the North America Lead for the Career and Skills Pillar of SAGE, the firm’s employee resource group for administrative professionals. In this role, she develops and delivers programming that supports the professional development and upward mobility of admins across the region. Her background spans compliance, HR, presentation strategy, and nonprofit partnerships, with additional experience at Deutsche Bank and in nonprofit sectors. Leah holds a degree in Human Resources Management and completed her Professional Coaching Certificate through New York University. Mary Curry Mary Curry is a seasoned Executive Assistant and Business Operations professional with over 15 years of experience supporting C-suite leaders across technology, finance, construction, and aerospace. Known for her adaptability, sharp judgment, and proactive mindset, she excels at creating structure, optimizing workflows, and anticipating needs in fast-paced, high-growth environments. Mary brings a strategic edge to executive support, managing complex calendars, high-profile events, and confidential communications with precision. Her work has driven cost savings, streamlined operations, and enhanced executive impact. She is a Master Certified Microsoft Office Specialist, fluent in Google Workspace, and an early adopter of AI tools to enhance productivity and decision-making. Beyond her professional life, Mary is a certified sommelier, avid reader, and fitness enthusiast who believes that wellness, curiosity, and clarity are essential to showing up as a strong partner and leader. She’s passionate about building trusted relationships and helping leadership teams thrive from behind the scenes. Joanne Gard Joanne is an experienced Senior Executive Assistant with over 20 years of experience in the EA role as well as 15 years as a meetings and events professional. She has been supporting a Senior Partner at McKinsey & Company for 10 years and was recently presented a firm award that recognizes an inspirational colleague who inspires and motivates others to do the right things for our clients, our Firm, and our people. She is passionate about sharing her knowledge and drive for the role to others as a mentor and trainer. Joanne is driven to helping other EAs understand the importance of their role, the partnership they can have and the strategic part they can play in a powerful collaboration. She hopes to continue to help others learn how much more they can contribute and be the architect of their future. Annemarie Smith Annemarie Smith, an architect of executive operations 30+ years of global leadership experience spanning aerospace, healthcare, finance, legal, and manufacturing sectors across Canada, Qatar, Saudi Arabia, and the United States. A trusted advisor to C-suite executives and senior management, she blends operational efficiency with people-first leadership to elevate every agile environment she supports. As a systems thinker, Annemarie serves as an executive situational awareness amplifier, translating strategic vision into actionable impact. She streamlines operations using lean principles, safeguards executive priorities with discretion, and anchors administrative excellence in agility, inclusivity, and continuous improvement. As an architect of order, and execution, she organizes critical business reviews, aligns strategic calendars, and designs and delivers hybrid events that reflect the evolving needs of diverse and neurodivergent workforces. She champions knowledge sharing across the organization to empower the workforce, enhance digital collaboration, and strengthen the connective fabric that enables hybrid and remote work to thrive. Her expertise also extends to people operations and workforce planning by delivering live trainings, leading system rollouts, and partnering on strategic hiring. With attention to travel and expense oversight, she ensures compliance, accountability, and a seamless executive experience from boardroom to boarding gate. Annemarie’s entrepreneurial spirit is at the heart of EA Insights, a consultancy she founded to elevate the role of the executive assistant as a central intelligence hub and strategic partner. Through her published work at https://eainsights.biz, she shares powerful insights drawn from decades of navigating complexity with grace, bending time to meet priorities, and championing excellence behind the walls of corporate America. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience (1 of 2): What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator AM - Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Keynote Address with Q&A from the audience (2 of 2): What to expect from Monique's Keynote: This isn’t your typical “communication 101” talk. Monique Helstrom brings 27 years of real-world experience, high-level insight, and zero fluff. She’s coached leaders, built operational ecosystems, and even served as the “Chief of Simon Sinek” (yes, that Simon Sinek). Safe to say, she knows a thing or two about working with humans—especially when they’re brilliant, busy, and occasionally impossible. In this keynote, Monique will: Call out the silent killers of great communication (you will relate) Show you how to set clearer expectations without sounding like a robot Teach you how to be both direct and kind (it’s possible, promise) Arm you with practical strategies that work in real-world pressure-cooker moments Remind you why your voice and presence matter—no matter your title Expect sharp insight, a few laughs, and a lot of “why has no one told me this before?” Monique's Career Bio: With 27 years of experience building humans and operational ecosystems, Monique coaches, recruits, and speaks with one mission: To help people become who they were always meant to be — effective, self-aware, and unstoppable. Formerly the Executive Assistant and “Chief of Simon Sinek,” Monique was the force behind the scenes of a global thought leadership brand. She’s worked with top executives, entrepreneurs, assistants, creatives, and mission-driven organisations around the world and has seen the same issue repeat itself time and time again: communication breakdown, unclear expectations, and wasted potential. So she decided to fix it. As a speaker, coach, and specialised recruiter, Monique delivers real talk and real strategies. She teaches principals how to work with, not just have, high-performing assistants and shows assistants how to stand tall, communicate clearly, and own their worth. Her work is rooted in practical psychology, pattern recognition, and the simple the truth that people can change when they’re given the tools and support to do so. Monique’s areas of expertise include: Communication — Building trust, clarity, and accountability for everyone. Executive presence — Strategic thought, self-confidence, and influence. How to lead, leverage, and grow high-performing assistant partnerships. Goal setting, feedback, and performance coaching that drives personal growth and business results. Identifying operational inefficiencies and translating them into clear, people-powered solutions. Source: Monique Helstrom - YouTube Channel. Panel Session Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Leah Temena Leah is a Senior Executive Assistant at JPMorgan Chase with over a decade of experience supporting C-Suite leaders—and a passionate voice for the growth, visibility, and leadership of administrative professionals. Alongside her corporate role, Leah runs a career coaching business across the U.S. and Asia. She empowers administrative assistants and Asian immigrant professionals elevate their executive presence, communicate their business impact, and break past cultural and professional barriers. At JPMorgan Chase, Leah serves as the North America Lead for the Career and Skills Pillar of SAGE, the firm’s employee resource group for administrative professionals. In this role, she develops and delivers programming that supports the professional development and upward mobility of admins across the region. Her background spans compliance, HR, presentation strategy, and nonprofit partnerships, with additional experience at Deutsche Bank and in nonprofit sectors. Leah holds a degree in Human Resources Management and completed her Professional Coaching Certificate through New York University. Mary Curry Mary Curry is a seasoned Executive Assistant and Business Operations professional with over 15 years of experience supporting C-suite leaders across technology, finance, construction, and aerospace. Known for her adaptability, sharp judgment, and proactive mindset, she excels at creating structure, optimizing workflows, and anticipating needs in fast-paced, high-growth environments. Mary brings a strategic edge to executive support, managing complex calendars, high-profile events, and confidential communications with precision. Her work has driven cost savings, streamlined operations, and enhanced executive impact. She is a Master Certified Microsoft Office Specialist, fluent in Google Workspace, and an early adopter of AI tools to enhance productivity and decision-making. Beyond her professional life, Mary is a certified sommelier, avid reader, and fitness enthusiast who believes that wellness, curiosity, and clarity are essential to showing up as a strong partner and leader. She’s passionate about building trusted relationships and helping leadership teams thrive from behind the scenes. Joanne Gard Joanne is an experienced Senior Executive Assistant with over 20 years of experience in the EA role as well as 15 years as a meetings and events professional. She has been supporting a Senior Partner at McKinsey & Company for 10 years and was recently presented a firm award that recognizes an inspirational colleague who inspires and motivates others to do the right things for our clients, our Firm, and our people. She is passionate about sharing her knowledge and drive for the role to others as a mentor and trainer. Joanne is driven to helping other EAs understand the importance of their role, the partnership they can have and the strategic part they can play in a powerful collaboration. She hopes to continue to help others learn how much more they can contribute and be the architect of their future. Annemarie Smith Annemarie Smith, an architect of executive operations 30+ years of global leadership experience spanning aerospace, healthcare, finance, legal, and manufacturing sectors across Canada, Qatar, Saudi Arabia, and the United States. A trusted advisor to C-suite executives and senior management, she blends operational efficiency with people-first leadership to elevate every agile environment she supports. As a systems thinker, Annemarie serves as an executive situational awareness amplifier, translating strategic vision into actionable impact. She streamlines operations using lean principles, safeguards executive priorities with discretion, and anchors administrative excellence in agility, inclusivity, and continuous improvement. As an architect of order, and execution, she organizes critical business reviews, aligns strategic calendars, and designs and delivers hybrid events that reflect the evolving needs of diverse and neurodivergent workforces. She champions knowledge sharing across the organization to empower the workforce, enhance digital collaboration, and strengthen the connective fabric that enables hybrid and remote work to thrive. Her expertise also extends to people operations and workforce planning by delivering live trainings, leading system rollouts, and partnering on strategic hiring. With attention to travel and expense oversight, she ensures compliance, accountability, and a seamless executive experience from boardroom to boarding gate. Annemarie’s entrepreneurial spirit is at the heart of EA Insights, a consultancy she founded to elevate the role of the executive assistant as a central intelligence hub and strategic partner. Through her published work at https://eainsights.biz, she shares powerful insights drawn from decades of navigating complexity with grace, bending time to meet priorities, and championing excellence behind the walls of corporate America. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

ITIL® 4 Specialist: Create, Deliver and Support: Virtual In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

🌟 Unlock the Power of Strategic Human Resource Leadership 🌟   Are you ready to elevate your HR leadership skills to new heights? Dive into our comprehensive online course, 'Strategic Human Resource Leadership,' designed to empower you with the expertise and tools necessary to navigate the complex dynamics of modern workplaces.   🚀 What To Expect and About Me (Module 01) Get started on your journey by understanding the course structure and get acquainted with the instructor. Gain insights into what lies ahead and set the foundation for your transformative learning experience. 🔍 Management vs Coaching (Module 02) Discover the nuanced differences between management and coaching techniques. Learn how to effectively blend these approaches to foster a culture of mentorship, growth, and productivity within your team. 🌐 Unveiling the Essence of Culture (Module 03) Delve into the intricate layers of organizational culture and understand its profound impact on employee engagement, productivity, and retention. Learn how to identify, shape, and leverage culture to drive success. ️ Cultivating a Culture of Fairness (Module 04) Explore strategies to establish and nurture a fair and inclusive work environment. Discover practical approaches to mitigate biases and promote fairness across all facets of your organization. 🤝 Welcoming New Starters (Module 05) Master the art of onboarding new employees effectively. Create a welcoming and empowering environment that sets the stage for long-term success and integration within your team. 📈 Mastering Performance Evaluations (Module 06) Learn proven techniques to conduct insightful and constructive performance evaluations. Gain the skills to provide feedback that inspires growth and enhances employee performance. 👂 The Power of Being a Great Listener (Module 07) Unlock the secrets of active listening and its impact on fostering trust, understanding, and collaboration. Elevate your communication skills to become a more empathetic and effective leader. ❌ Stupid Things NOT To Say To Your Team (Module 08) Avoid common pitfalls in communication. Discover phrases and approaches that can hinder team morale and learn alternative, empowering communication strategies. 🛠️ Handling Mistakes: Your Team Made A Mistake (Module 09) Equip yourself with effective strategies to address and navigate team mistakes. Learn how to turn setbacks into opportunities for growth and improvement. 💬 Mastering Crucial Conversations (Module 10) Hone your ability to navigate challenging discussions with finesse. Gain confidence in addressing critical issues and conflicts while preserving relationships and fostering positive outcomes. Join us on this transformative journey and become the visionary HR leader your organization needs! Enroll now and unlock your potential to drive positive change and foster a thriving workplace culture. Your strategic HR leadership awaits!   Enroll today and start your journey toward becoming a Strategic HR Leader! 🚀✨ Course Curriculum Advanced People Management Culture of Fairness 00:00 Welcoming New Starters 00:00 Mastering Performance Evaluations 00:00 How To Be A Great Listener 00:00 Stupid Things NOT To Say To Your Team 00:00 Your Team Made A Mistake 00:00 Mastering Crucial Conversations 00:00 When to Fire Someone 00:00

Embarking on the "New Manager Course" is imperative in the contemporary world, where effective leadership is the linchpin of organizational success. This course equips aspiring managers with vital skills such as communication, performance management, and adaptive leadership styles. In a job market with a 15% surge in demand for skilled new manager, acquiring these competencies is not just beneficial but essential. The average annual salary for new manager in the UK, hovering around £45,000, makes this Management for New Manager course a gateway to lucrative opportunities. With modules focusing on self-care, problem-solving, and embracing change, the New Manager Course addresses contemporary challenges. Graduates emerge well-prepared to navigate uncertainties and contribute significantly to the evolving landscape of modern management. Don't miss the chance to elevate your career and step into the world of new manager, where competence is key. Key Features This Management for New Manager Course Includes: This Management for New Manager Course is CPD Certified. Free Certificate Developed by Specialist Lifetime Access Course Curriculum Management for New Manager Module 01: Effective Management: An Overview Module 02: Building Effective Communication and Relationships Module 03: Performance Management and Goal Setting Module 04: Effective Delegation and Time Management Module 05: Leadership Adaptability and Styles Module 06: Conflict Resolution and Team Building Module 07: Managerial Self-Care and Personal Development Module 08: Embracing Change and Uncertainty Module 09: Problem-Solving Strategies Module 10: The Art of Coaching Module 11: Toolkit for New Managers Learning Outcomes: After completing this Management for New Manager Course, you will be able to: Enhance understanding of effective management principles for new manager. Develop robust communication and relationship-building skills crucial for management roles. Master goal setting, performance management, delegation, and time management techniques. Explore various leadership styles and cultivate adaptability in leadership approaches. Acquire strategies for team building, conflict resolution, and fostering collaboration. Implement personal development practices and self-care routines to sustain effectiveness. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Management for New Manager course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Management for New Manager. Moreover, this course is ideal for: Aspiring or newly appointed managers seeking foundational management skills. Professionals transitioning into managerial roles for the first time. Individuals aiming to excel in leadership positions within their organisations. Graduates or mid-career professionals stepping into managerial responsibilities. Team members identified for managerial advancement and skill development. Requirements There are no requirements needed to enrol into this Management for New Manager course. We welcome individuals from all backgrounds and levels of experience to enrol into this Management for New Manager course. Career path After finishing this Management for New Manager course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Management for New Manager are: Project Coordinator - £25K to 35K/year. Sales Manager - £30K to 50K/year. Operations Supervisor - £26K to 40K/year. HR Advisor - £24K to 38K/year. Retail Store Manager - £22K to 40K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to transform your team into a powerhouse of productivity and collaboration? Introducing our cutting-edge Team Management Course, designed to equip leaders with the skills and strategies needed to inspire, motivate, and lead their teams to success. Effective team management can boost employee engagement by 14%, leading to better performance. And a massive 89% of respondents believe teamwork across departments is important for job satisfaction. Don't miss out on this opportunity to elevate your leadership skills and drive your team to new heights. Enrol in our Team Management Course today and start your journey towards becoming an exceptional leader. Key Features: CPD Certified Team Management Training course Free Certificate Developed by Specialist Lifetime Access Why Choose Our Team Management Training Course? By choosing our Team Management Training course is a smart investment in your professional future. Our Team Management Training course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Team Management Trainingcourse provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Team Management Training course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Module 01: You are the Boss of You Module 02: Understanding Motivation Module 03: Leadership as Service Module 04: Trusting Your Team Module 05: Earning the Trust of Your Team Module 06: Leadership by Design Module 07: The Importance of Tone Module 08: Is it Better to be Loved or Feared Module 09: Constructive Criticism Module 10: Building and Reinforcing Your Team Learning Outcomes: Understand personal accountability and self-leadership within Team Management. Identify key motivational factors to inspire team members through Team Management. Learn how to provide service-oriented leadership for effective Team Management. Develop strategies for building trust within your team in Team Management. Gain methods for earning and maintaining team trust through Team Management. Master constructive criticism techniques for positive team development in Team Management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Team Management Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Team Management. Moreover, this course is ideal for: Managers seeking to enhance their leadership and team management skills. Aspiring leaders aiming to develop effective team management and leadership techniques. Professionals transitioning into leadership roles within their organisations. Team leads looking to build stronger, more cohesive teams through team management. Entrepreneurs striving to cultivate leadership skills for business success. Requirements There are no requirements needed to enrol into this Team Management Trainingcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Team Management Training course. Career path After finishing this Team Management Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Team Management Training are: Team Leader Project Manager Human Resources Manager Operations Manager Business Development Manager Training and Development Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.