Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt: The pros and cons of different communication channels and when best to use them The power of communicating through words, sound and body language Why people behave and communicate differently and how to recognise and adapt to their style What someone's natural behavioural style means when it comes to making decisions How to increase sales through better and more personalised communication How to engage better with audiences of all sizes when presenting
Description: Project planning is an art. There is so much to it: coordinating, scheduling, calendaring, organizing, budgeting, costs, resource management, etc. Without the right tools, it can become overwhelming. In this Microsoft Project 2010 Advanced - Complete Video Course you will be introduced with the advanced project management features Microsoft Project has to offer such as critical paths, scheduling, and calendars. This series builds on the concepts and skills taught in the Basic course. You will learn how to work with templates, create baseline plans, monitor and update projects, analyze project statistics, handle delays and conflicts, consolidate project files, share resources, and customize Project. You will also learn how to communicate project information by using Project Server 2010 and how to integrate Project data with other Office applications. If you already have a good grounding in Microsoft Project, this course will provide you with the knowledge and skills to use Microsoft Project 2010 at an expert level. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Project 2010 Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Project 2010 Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Using Templates and Importing Data Working with Templates 00:12:00 Creating Projects From Other Projects 00:06:00 Managing a Project Setting Baselines 00:08:00 Updating an Active Project 00:19:00 Monitoring Progress 00:08:00 Analyzing and Adjusting the Plan Analyzing the Plan 00:07:00 Delays and Conflicts 00:17:00 Team Planner View 00:10:00 Working with Reports Standard Reports 00:12:00 Visual Reports 00:07:00 Customizing Project Custom Views 00:10:00 Working with Tables 00:07:00 Gantt Chart Formatting 00:00:00 Custom Fields 00:13:00 Managing Multiple Projects Consolidating and Sharing Projects 00:15:00 Sharing Resources Among Projects 00:04:00 Exchanging Project Information Collaboration 00:03:00 Hyperlinks 00:03:00 Exporting to Office Applications 00:09:00 Mock Exam Mock Exam- Microsoft Project 2010 Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Project 2010 Advanced - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: This Microsoft Office 365 Administration - Complete Video Course will give you a tour and understanding of the administrative capabilities Office 365. Here, you will learn to setting up a trial of Office 365, navigating the Admin Center, adding and managing users, working with groups and collaboration groups, using group administration, and various other topics related to Office 365 administration. Additionally, understanding Azure rights management, deployment of Office 365 Pro Plus, monitoring of Office 365, creating custom domains, Hybrid Active Directory, Exchange administration, managing SharePoint Online, configuring Skype for Business and performing connectivity tests will be covered. This supremely organized reference packs hundreds of timesaving solutions, troubleshooting tips, and workaround. Discover how the experts tackle deployment, configuration, and challenge yourself to new level of mastery. So, if you are thinking to improve your skills and knowledge, you should join this course now. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 365 Administration - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 365 Administration - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Your Domain Ready Getting Your Domain Ready FREE 00:24:00 Getting Domain Ready 00:09:00 Licenses and Subsc 00:10:00 Bing places for Busines 00:05:00 Service Setting 00:05:00 Reports 00:04:00 Checking Health 00:02:00 Checking and Log 00:04:00 Managing Users Managing Users Office 365 Administration 00:09:00 Creating users in office 365 00:08:00 Creating Distribution Groups 00:11:00 Importing 365 Users 00:09:00 Resetting User Passwords 00:02:00 user preperties 00:05:00 Insalling MS office 00:05:00 Maintaining Office 365 Users Maintaining Office 365 Users- Office 365 Administration 00:13:00 Creating user Resourse Mailboxes 00:07:00 Creating Shared User Mailboxes 00:01:00 Exchange Recipients 00:08:00 Checking Service Settings 00:02:00 Managing Skype for Business Users 00:03:00 Mock Exam Mock Exam- Microsoft Office 365 Administration - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 365 Administration - Complete Video Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Level 1 Certificate in Sales Management and Revenue Operations In our Level 1 Certificate program in Sales Management and Revenue Operations, you'll delve into Sales Management and Revenue Operations Basics, gaining insights into SLA Marketing and Sales. Explore the art of Mapping your Sales Process, fine-tune your strategies with RevOps and Intelligence, and understand the importance of Stakeholders and Capacity. By the end, you'll be adept at Tuning the RevOps System for maximum sales success in Sales Management and Revenue Operations. Learning Outcomes: Recall the fundamental concepts of Revenue Operations. Explain the significance of SLA Marketing and Sales in sales management. Analyze and map your organization's Sales Process. Interpret the role of RevOps and Intelligence in optimizing sales in Sales Management. Evaluate the impact of Stakeholders and Capacity on sales operations in Sales Management. Apply strategies for fine-tuning the RevOps System for enhanced performance. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Certificate in Sales Management and Revenue Operations Course Syllabus Revenue Operations Basics: Gain a foundational understanding of "Sales Management" and revenue operations, including key concepts, processes, and their significance in achieving business objectives. SLA Marketing and Sales: Explore the role of service level agreements (SLAs) in "Sales Management," focusing on how they align marketing and sales efforts, ensuring collaboration and efficiency. Mapping your Sales Process: Learn how to effectively map and optimize the sales process in "Sales Management," identifying key stages, customer touchpoints, and areas for improvement to enhance revenue generation. RevOps and Intelligence: Dive into the realm of "Sales Management" intelligence, leveraging data and analytics to inform revenue operations decisions, drive sales strategies, and enhance business performance. Stakeholders and Capacity: Understand the significance of stakeholders and capacity management in "Sales Management," ensuring alignment between various teams and optimizing resources for revenue growth. Tuning the RevOps System: Fine-tune your knowledge of "Sales Management" and revenue operations systems, focusing on continuous improvement, adapting to market changes, and optimizing processes for sustained success.
ð¡ Are you struggling to keep your most important clients satisfied? ð¡ Do you find it challenging to manage the complexities of large accounts? If you answered yes to either of these questions, then our Key Account Management course is perfect for you. Through this course, you will gain the knowledge and skills required to effectively manage your key accounts and develop long-lasting relationships with your most valuable customers. Learning Outcomes: Understand the purpose of key account management Learn how to effectively manage key accounts Develop strategies for building and delivering value to key accounts Develop key relationships with customers Create a successful key account plan Improve record-keeping practices for key accounts Course Curriculum: Module 01: Introduction to Key Account Management In this module, you will learn about the basics of key account management, including its definition and purpose. Module 02: Purpose of Key Account Management This module covers the purpose and objectives of key account management, including its impact on the overall business strategy. Module 03: Understanding Key Accounts In this module, you will learn about the characteristics of key accounts and how to identify them. You will also learn about the differences between transactional and strategic accounts. Module 04: Elements of Key Account Management This module covers the key elements of effective key account management, including account segmentation, customer needs analysis, and value proposition development. Module 05: What Makes a Good Key Account Manager In this module, you will learn about the key traits and skills required to be a successful key account manager, including relationship building, strategic thinking, and communication skills. Module 06: Building and Delivering Value to Key Accounts This module covers the process of building and delivering value to key accounts, including customer value creation, competitive advantage, and value communication. Module 07: Key Account Planning In this module, you will learn about the process of key account planning, including account analysis, account planning, and account performance evaluation. Module 08: Business Customer Marketing and Development This module covers the concept of business customer marketing and development, including key account marketing strategies and tactics, and relationship management. Module 09: Developing Key Relationships In this module, you will learn about the importance of building and maintaining relationships with key stakeholders, including customers, suppliers, and partners. Module 10: The Importance of Record Keeping for Key Account Management This module covers the importance of record keeping for key account management, including data collection and analysis, metrics, and reporting. Module 11: Internal KAM Aspects In this module, you will learn about the internal aspects of key account management, including cross-functional collaboration, team building, and leadership. Module 12: The Value Proposition This module covers the development of a value proposition for key accounts, including value proposition design, testing, and refinement. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales person looking to increase their revenue from strategic accounts Account managers seeking to improve their account management skills Business development managers looking to develop and execute effective account strategies Executives interested in building stronger customer relationships and driving business growth through key accounts Career path Key Account Manager: £40,000-£60,000 per year Business Development Manager: £35,000-£55,000 per year Sales Director: £70,000-£100,000 per year Customer Success Manager: £30,000-£45,000 per year
Description Learn the advanced features of Google G Suit with the Google G Suite Connect and Access course. Google G Suite is the productivity and collaboration tool that is comprised of Google Drive, Google Docs, Slides, Sheets, Gmail, Calendar, Forms, Google Hangouts, Google Plus, and more. The course is split into five sections that show you how to use the five applications of Google G Suit such as Gmail, Google Calendar, Google Forms, Google Hangouts, and Google Plus. At first, you will master how to receive, send and manage the email service of Google. Then, the course shows you how to manage your schedule on Google Calendar. Next, you will know how to create and manage forms by using Google Forms. After that, the course teaches you how to communicate effectively by using Google Hangouts. Finally, the course illustrates the techniques of using the social media platform of Google and helps you to manage your social presence with Google Plus. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Google G Suite Connect and Access is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Google G Suite Connect and Access is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Lesson 1: Google Gmail TOPIC A Getting Started with Gmail 00:15:00 TOPIC B Sending, Reading, and Replying to Messages 00:15:00 TOPIC C Organizing and Searching Mail 00:15:00 TOPIC D Managing Your Contacts 00:15:00 Lesson 2: Google Calendar TOPIC A Getting Started with Google Calendar 00:15:00 TOPIC B Create and Manage Events 00:15:00 TOPIC C Create Additional Calendars 00:15:00 TOPIC D Sharing Your Calendar 00:15:00 Lesson 3: Google Forms TOPIC A Getting Started with Google Forms 00:15:00 TOPIC B Build Forms 00:15:00 TOPIC C Work with Responses 00:15:00 Lesson 4: Google Hangouts TOPIC A Overview 00:15:00 TOPIC B Messaging and Text Hangouts 00:15:00 TOPIC C Video and Phone Hangouts 00:15:00 TOPIC D Hangouts Chat 00:15:00 Lesson 5: Google Plus TOPIC A Getting Started with Google Plus 00:15:00 TOPIC B Create and Optimize Your Profile 00:15:00 TOPIC C Creating Posts 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Step into the world of virtual collaboration with 'Managing Online Meetings,' a course designed to revolutionize your digital communication skills. Imagine orchestrating online meetings that are not just productive but also engaging, a realm where every participant feels valued and heard. The course begins by guiding you through the meticulous process of planning and preparation, ensuring each online meeting you conduct is purposeful and well-structured. This foundational knowledge sets the stage for seamless and efficient virtual gatherings. As you advance, you'll explore the diverse landscape of online meeting platforms, gaining expertise in selecting and utilizing the right tools for your specific needs. This knowledge is vital in today's digitally driven work environment. The course then delves into the finer nuances of meeting etiquette and provides practical tips to enhance interaction and communication. By mastering these skills, you'll be able to lead online meetings that are not only effective in achieving their goals but also enjoyable and inclusive for all participants. Learning Outcomes Master the art of planning and preparing for online meetings. Gain proficiency in various online meeting platforms. Understand and apply effective meeting etiquette. Develop skills to facilitate engaging and productive online discussions. Learn techniques to handle common virtual meeting challenges. Why choose this Managing Online Meetings course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Managing Online Meetings course for? Professionals tasked with conducting online meetings. Team leaders and managers in remote work environments. Administrative staff coordinating virtual events. Educators and trainers adapting to online teaching. Anyone seeking to improve their virtual communication skills. Career path Virtual Meeting Coordinator - £20,000 to £30,000 Remote Team Manager - £28,000 to £45,000 Online Event Planner - £22,000 to £35,000 Digital Communication Specialist - £25,000 to £40,000 E-Learning Developer - £23,000 to £37,000 Administrative Assistant - £18,000 to £28,000 Prerequisites This Managing Online Meetings does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Managing Online Meetings was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Planning & Preparation Planning and Preparation 00:16:00 Module 02: Online Meeting Platforms Online Meeting Tools Part 01 01:04:00 Online Meeting Tools Part 02 00:45:00 Module 03: Meeting Etiquette and Tips Meeting Etiquette and Tips 00:14:00 Assignment Assignment - Managing Online Meetings 00:00:00
This course is designed to enable you to acquire the enhanced team building skills and to have comprehensive understanding of the importance of teamwork. Description: Having a strong teamwork will benefit any organisation and will lead to great success. But teamwork doesn't just happen. Teams have to be created, developed, and continuously raised. Learn how to create a solid team building strategy that can create an environment of greater collaboration and collegiality, in this course. Explore the different aspects of a team and also ways that you can turn into top-notch team performer. You will be introduced to the concepts of what makes up a team, the factors that help to be a successful team and team manager. You will also learn how to work effectively in teams, overcome obstacles and motivate your team. If you want to work well together as a team to solve problems and get things done, then gain the practical skills in this course! Who is the course for? This course would be ideal for Business and Workplace leaders who want to create an efficient, motivated and productive team. This course would be perfect for anyone who intends to work in a team. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Team Building Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Leader. Entrepreneur. Manager. Line manager. Team leader. Supervisor. Executive. Team Building Diploma Module One - Getting Started 00:30:00 Module Two - What Are the Benefits of Team Building 01:00:00 Module Three - Types of Team Building Activities 01:00:00 Module Four - Games 00:30:00 Module Five - More Team Building Games 01:00:00 Module Six - Activities 00:30:00 Module Seven - More Team Building Activities 01:00:00 Module Eight - Social Gatherings 00:30:00 Module Nine - Common Mistakes When Team Building 01:00:00 Module Ten - Formatting a Team Building Plan 01:00:00 Module Eleven - Evaluate 02:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Team Building Diploma- Activities 00:00:00 Mock Exam Mock Exam- Team Building Diploma 00:20:00 Final Exam Final Exam- Team Building Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00