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2681 Code courses delivered Online

Cisco Understanding Cisco Collaboration Foundations v1.1 (CLFNDU)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Students preparing to take the CCNP Collaboration certification Network administrators Network engineers Systems engineers Overview After taking this course, you should be able to: - Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model - Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool - Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM - Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup - Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy - Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns - Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services - Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups - Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network - Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways - Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM - Describe additional considerations for deploying video endpoints in Cisco Unified CM - Describe the integration of Cisco Unity with Cisco Unified CM and the default call handler The Understanding Cisco Collaboration Foundations (CLFNDU) v1.1 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco© Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities. Course Outline Exploring The Path To Collaboration Introducing Cisco Unified Communications Manager And Initial Parameters Xploring Endpoints And The Registration Process Exploring Codecs And Call Signaling Managing Users In Cisco Unified Communication Manager Describing A Basic Dial Plan Describing Class Of Service Enabling Endpoints And Features Describing The Cisco Isr As A Voice Gateway Exploring Cisco Unified Communication Manager Media Resources Reporting And Maintenance Exploring Additional Requirements For Video Endpoints Describing Cisco Unity Connection

Cisco Understanding Cisco Collaboration Foundations v1.1 (CLFNDU)
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The GDPR Primer for Data Protection Officers

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for A prior understanding of EU Data Protection legislation is recommended. Candidates are typically management professionals and decision-makers who already have responsibility for data protection compliance within their organisation.Co-Requisite Subjects Candidates should have a good understanding of their own organisation?s data management activities through the life cycle from initial acquisition, through the various areas of processing and usage, to eventual removal or destruction. Overview To equip the learner with a foundational understanding of the principles of the General Data Protection Regulation (GDPR) and to provide constructive suggestions on implementing compliant processes. The social, historical and legal background leading to the General Data Protection Regulation (GDPR) The scope and global context of the GDPR The key concepts within the GDPR The definition of all key words and phrases relating to this Data Protection regulation Principle One: The criteria governing fair, open and transparent processing of personal data Principle Two: Purpose Limitation, the challenge of limiting the processing within the context of specified and lawful purposes Principle Three: Minimisation of processing, and ensuring that only that data is processed which is necessary to achieve the purpose. Principle Two: Purpose Limitation, the challenge of limiting the processing within the context of specified and lawful purposes Principle Three: Minimisation of processing, and ensuring that only that data is processed which is necessary to achieve the purpose. Principle Four: Ensuring that any personal data held by the organisation is kept accurate and current, and that any processing of such data is appropriate Principle Five: Management and storage of personal data in a manner that meets regulatory obligations, while minimising the time that the individual remains identifiable Principle Six: The criteria governing safe, secure and confidential processing of personal data in order to protect its integrity Principle Seven: The key roles, responsibilities and accountabilities of those involved in Data Management within an organisation Establishment within a single Member State Joint Controllers Privacy by Design and by Default Nominated Representatives Third-party Contracts and shared liability Logging of data management processes Data Breach Notification obligations Privacy Impact Assessments Overseas transfer of personal data L2.8 The Data Subject Rights, and their implications for the Data Controller and the Data Processor L2.8.1 The ?right to be forgotten? L2.8.2 The right to restriction of processing L2.8.3 The right to object to certain processing L2.8.4 The right to have inaccurate data amended or erased L2.8.5 The right to data portability L2.8.6 The right of access to one?s personal data L2.8.7 Rights in relation to automated decision-making and profiling The role of the Data Protection Officer (DPO) The role of the Data Protection Officer (DPO) Criteria for designating a DPO Tasks of the DPO Position of the DPO within the organisation The role of the Supervisory Authority within the Member State The Lead Supervisory Authority and independence Investigative, corrective and advisory powers Independence of the Supervisory Authority Collaboration with other Supervisory Authorities Codes of Conduct and Certification The role, powers and tasks of the European Data Protection Board (EDPB) The remedies, liabilities and penalties available under the GDPR Right to raise a complaint Right to representation Right to effective judicial remedy Right to compensation and liability Administrative fines of up to ?10m or 2% of GAT Administrative fines of up to ?20m or 4% of GAT Provisions for specific processing situations Freedom of Expression Processing of official documents Processing of National Identification Numbers Processing regarding employment Processing for archiving purposes Processing under obligations of official secrecy Processing of data by religious organisations Preparing for implementation of the GDPR Review of data management policies and procedures Review of data assets and security structures Training and Awareness-raising Data management governance structures Embedding Privacy By Design and Default Codes of Conduct and Certification against standards Breach detection and notification procedures Review of third-party agreements, contracts

The GDPR Primer for Data Protection Officers
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Cisco Communication Manager Administration v12.5 (CMA)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Customers configuring and maintaining CUCM 8.x, 9.x, 10.x, 11.0, or 12.x. PBX System Administrators transitioning to CUCM administration IP networking professionals taking on responsibility for CUCM administration Workers being cross-trained for CUCM administration coverage The secondary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers Overview Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) 12.x (or earlier version) system and its environment Configure CUCM to support IP Phones in multiple locations Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Understand User Web Page functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Understand the capabilities of and demonstrate the Bulk Administration Tool Understand the SMART Licensing model for Cisco Unified Communications Understand and demonstrate the use of the Unified Reporting tool Understand and demonstrate the use of the Dialed Number Analyzer Communications Manager Administration for Version 12.5 (CMA v12.5) is an instructor-led course presented to system administrators and customers involved with the day-to-day operation of the Cisco Unified Communications Manager product. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan and implementing Features. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the Cisco Unified Communications Manager software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x. The concepts and the lab tasks are the same for most of the Cisco Unified Communications Manager software versions CUCM System Basics Introduction to IP Telephony Traditional Voice vs. IP Telephony Clustering Overview Intra-Cluster Communications CUCM Redundancy Options Deployment Models Campus (Single Site) Deployment Centralized Call Processing Deployment Distributed Call Processing Deployment Clustering over the IP WAN Call Processing Deployment Hybrid Call Processing Deployment Basics of CUCM Configuration Administrative Interfaces Administration and Serviceability Unified Reporting and the Enterprise License Manager Disaster Recovery System and Unified OS Administration Navigation Bar Command Line Interface Server Redundancy: CM Groups CM Group Configuration Date/Time Group Regions and Codecs Locations Device Pool Configuration Service Parameters Configuration Enterprise Parameters Configuration Supporting Phones and Users Configuring CUCM to Support Phones Cisco Unified IP Phone Model Ranges Specialized Cisco IP 89xx and 99xx phones Cisco Jabber Client Phone Button Templates Softkey Template Cisco IP Phone Registration Device Defaults Phone Configuration Manual Phone Configuration Auto-Registration Self-Provisioning Using the Bulk Administration Tool (BAT) Deploying new phones and users Overview of the Auto-Register Phone Tool Configuring CUCM to Support Users Understanding CUCM Users Manual User Creation User Import with BAT Importing Users with LDAP Sync LDAP Authentication Understanding User Administration Configuring User Administration Working with Access Control Groups Assigning End Users to Access Control Groups User Web Pages Understanding the Dial Plan Dial Plan Overview Introduction to the Dial Plan Understanding Dial Plan Components Route Lists, Route Groups and Devices Call Routing Understanding Digit Analysis Basics of Dial Plan Configuration Basics of the Dial Plan Dial Plan Configuration Translation Patterns Route Plan Report Advanced Dial Plan Configuration Understanding Digit Manipulation External Phone Number Masks Transformation Masks Discard Digits Instructions: PreDot Class of Control Overview of Class of Control Partitions and Calling Search Space Traditional vs. Line/Device Approach Configuring Partitions and CSSs Time of Day Routing PLAR Application Forced Authorization Codes CUCM Features Media Resources Overview of Media Resources Conference Bridge Music on Hold Transcoder Annunciator Overview of Media Resource Management Configuring Media Resources User Features Configuring Call Coverage in Cisco Unified Communications Manager Call Coverage in Cisco Unified Communications Manager Hunt Group Overview Hunt Group Configuration Final Forwarding Shared Lines Call Pickup Directed and Group Call Pickup Call Park Lab Outline Configuring the System to Support Cisco IP Phones Creating and Associating Users Configuring Basic Dial Plan Elements Configuring Complex Dial Plan Elements Implementing Class of Control Configuring Media Resources Configuring Hunt Groups and Call Coverage Configuring Call Pickup and Call Park

Cisco Communication Manager Administration v12.5 (CMA)
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QuickStart to Prompt Engineering for Everyday Business Users (TTAI2009)

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is designed for a non-technical audience and doesn't require any prior coding or technical experience. The handson exercises will be done using pre-built OpenAI tools and interfaces that are user-friendly and easy to use. Overview Working in an interactive learning environment, led by our engaging expert, you will: Get comfortable with the basics of prompt engineering and discover how it can make a difference in various business tasks, such as enhancing customer support, creating content, and fine-tuning sales pitches. Develop the knack for crafting, refining, and perfecting prompts suited to specific business situations by understanding context, user intent, and what makes a prompt great. Learn how to smoothly incorporate prompt engineering solutions into your existing business workflows, including pinpointing the right processes, integrating with your current software, and keeping data privacy and security in check. Become proficient in advanced techniques and best practices in prompt engineering, like making use of APIs, customizing language models, and collaborating with your teammates across different departments. Keep up with the latest developments in prompt engineering and be ready to adapt to changing business needs and trends, ensuring that you stay relevant and continue to grow in the dynamic business world. Prompt engineering is the process of designing and refining input prompts to get desired output from advanced language models, such as OpenAI Codex or GPT-4. It involves creating effective questions or statements that guide the AI model to generate useful responses for a specific task or purpose, like enhancing customer support, generating content, and fine-tuning sales pitches, making it an essential skill set for a wide range of business applications. Quick Start to Prompt Engineering for Everyday Business Users is a one-day, workshop style hands-on course that where you'll learn how to create effective prompts, integrate prompt engineering solutions into existing workflows, and uncover advanced techniques and best practices. Guided by our engaging, expert instructor, you?ll experiment with innovative tools and develop practical skills that can be immediately applied to a variety of projects. Whether you're aiming to enhance customer interactions, simplify content creation, or refine internal communication, this immersive learning experience will equip you with the knowledge to make a meaningful impact on your organization. Introduction to Prompt Engineering Understand the fundamentals of prompt engineering and its applications in the business world. What is prompt engineering? Importance of prompt engineering in business Key concepts and terminology Examples of prompt engineering in business scenarios Overview of popular prompt engineering tools (e.g., OpenAI Codex, GPT-4) Activity: Hands-on exploration of prompt engineering tools: Participants will engage in a fun scavenger hunt activity, where they will experiment with different prompt engineering tools to answer a set of questions. Developing Effective Prompts Learn how to create and refine prompts for a variety of business applications. Anatomy of a good prompt Understanding context and user intent Techniques for prompt iteration and optimization Generating specific and creative responses Handling sensitive information and biases Activity: Prompt development workshop: Participants will practice developing and refining prompts in a collaborative, game-like environment, where they will compete to create the most effective prompts for given business scenarios. Integrating Prompt Engineering into Business Processes Discover how to incorporate prompt engineering solutions into existing workflows. Identifying business processes that can benefit from prompt engineering Integrating prompt engineering with existing software and tools Evaluating the success and impact of prompt engineering solutions Ensuring data privacy and security Scaling prompt engineering solutions across an organization Activity: Business process integration simulation: Participants will work in teams to create a plan for integrating a prompt engineering solution into a simulated business process, with a focus on creativity and practicality. Advanced Techniques and Best Practices Gain insights into advanced techniques and best practices for prompt engineering in a business context. Leveraging APIs for prompt engineering Customizing and fine-tuning language models Adapting to changing business requirements and trends Collaborating with cross-functional teams Staying up-to-date with prompt engineering advancements Activity: Advanced prompt engineering challenge: Participants will take part in a friendly competition, using advanced techniques to solve complex business-related prompt engineering challenges. Additional course details: Nexus Humans QuickStart to Prompt Engineering for Everyday Business Users (TTAI2009) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the QuickStart to Prompt Engineering for Everyday Business Users (TTAI2009) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

QuickStart to Prompt Engineering for Everyday Business Users  (TTAI2009)
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VMware Horizon Cloud Service Next Gen on Microsoft Azure: Deploy and Manage

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Horizon Cloud Service on Microsoft Azure administrators, system integrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants. Overview By the end of the course, you should be able to meet the following objectives: Describe the architecture of Horizon Cloud Service on Microsoft Azure Discuss the initial Microsoft Azure configurations required for the Horizon Cloud Service on Microsoft Azure deployment Discuss Horizon Cloud Service on Microsoft Azure networking concepts Discuss Horizon Cloud Service on Microsoft Azure AD requirements and integration best practices Discuss the integration of Workspace ONE Access with Horizon Cloud Service on Microsoft Azure Discuss the requirements for deploying Horizon Cloud Service on Microsoft Azure Demonstrate how to deploy or upgrade Horizon Cloud Service on Microsoft Azure Identify the Horizon Cloud Service console controls that are available to administrators Identify Horizon Cloud upgrade features and benefits List the steps and considerations to take when setting up a primary VM to be used as an assignable image List the steps to install the user software on the primary VM Describe pools and pool groups Explain the creation process and configuration options for single-session and multisession pools and pool groups Create single-session and multisession assignments and entitlements Explain power management options in the multisession pool groups Manage assignable images on Horizon Cloud Service on Microsoft Azure Identify how to access desktops and application from Horizon Cloud Service on Microsoft Azure Describe the integration of VMware Dynamic Environment Manager with Horizon Cloud Service on Microsoft Azure Manage user personalization and application configurations using the VMware Dynamic Environment Manager management console and application profiler Discuss the usage of App Volumes for Horizon Cloud Service on Microsoft Azure Interpret scalability considerations for Horizon Cloud Service on Microsoft Azure Apply troubleshooting techniques relevant to Horizon Cloud Service and Microsoft Azure Summarize the analytics and monitoring capabilities in Horizon Cloud Service on Microsoft Azure This five-day, hands-on training provides you with the knowledge, skills, and abilities to successfully deploy and manage VMware Horizon© Cloud Service? on Microsoft Azure. This training also teaches you how to use the VMware Horizon Cloud administration console and Microsoft Azure portal. Through a combination of hands-on labs and interactive lectures, you learn how to import and manage images for single and multisession assignments. You also learn how to configure and use the Universal Broker function, VMware App Volumes?, VMware Workspace ONE© Access?, and VMware Dynamic Environment Manager? in the Horizon Cloud Service on Microsoft Azure deployment. Course Introduction Introduction and course logistics Course objectives Introduction to Horizon Cloud Service on Microsoft Azure Discuss the features and benefits of Horizon Cloud Service on Microsoft Azure Identify the available Horizon Cloud and Microsoft licensing options Identify the system architecture components of Horizon Cloud Service on Microsoft Azure Explain how VMware Dynamic Environment Manager is used in Horizon Cloud profile management Describe Horizon Cloud application management using App Volumes Identify the Microsoft Azure configuration prerequisites for a Horizon Cloud integration Identify the main Microsoft Azure components required for a Horizon Cloud deployment Review the virtual machines supported in Horizon Cloud Service on Microsoft Azure Microsoft Azure Networking Requirements Discuss Horizon Cloud connectivity considerations and tasks Explain the networking concepts for Horizon Cloud Service on Microsoft Azure Identify the ports required for local connections, remote connections, and endpoint OS firewall rules Identity Management Explain computer identity type and user identity type Discuss the best practices for Horizon Cloud Service on Microsoft Azure AD integrations Determine the requirements for Horizon Cloud Service on Microsoft Azure AD Describe the benefits of integrating Horizon Cloud with Workspace ONE Access Explain how a user obtains access to an entitled virtual desktop or application from the VMware Workspace ONE© Intelligent Hub catalog Discuss the importance of binding directory with Workspace ONE Access and setting up custom user attribute synchronization Discuss the importance of configuring the Remote App Access client in Workspace ONE Access Demonstrate how to access an entitled Horizon virtual desktop or application in the Workspace ONE Intelligent Hub catalog Deployment and Upgrades Explain the steps and requirements for deploying Horizon Cloud Service on Microsoft Azure Describe the features and benefits of Horizon Edge Describe the differences between internal and external gateways Outline the Horizon Universal Console controls available for administrators Identify the features and benefits of the Horizon Cloud upgrades Creating Images Outline the process and configuration choices for setting up primary VMs Identify the configuration choices for importing primary VMs List the steps to install the user software on the primary VM Explain how to convert a configured primary VM to an assignable image Describe pools and pool groups List the steps for configuring an image to a pool List the steps for configuring an image to a pool group Pool Groups Compare dedicated assignments to floating assignments Outline the steps for creating single-session and multisession assignment Explain the entitlement of pool groups Outline the creation process and configuration options for multisession pools and pool groups Explain the power management selections in the multisession pool groups Compare the rolling maintenance and loadbalancing options Identify the actions related to the multisession groups page Identify the actions to add and assign applications to a user or group Outline the prerequisites for entitling a multisession assignment Access Desktops and Applications Identify the different versions of Horizon Client Describe how to access desktops and remote applications with Horizon Client Describe how to access desktops and remote applications with a browser Compare the remote display protocols that are available for Horizon Cloud Describe the Blast Extreme display protocol codecs List the ideal applications for each Blast Extreme codec Describe the Blast Extreme policy configurations Managing Images Describe images Explain how to manage images VMware Dynamic Environment Manager on Horizon Cloud Service on Microsoft Azure Identify the functional areas of VMware Dynamic Environment Manager and their benefits Explain how to use the VMware Dynamic Environment Manager console and application profiler to manage user personalization and application configurations App Volumes for Horizon Cloud Service on Microsoft Azure Explain how App Volumes works with Horizon Cloud Service on Microsoft Azure Identify the features and benefits of App Volumes in Horizon Cloud Service on Microsoft Azure Identify the interface elements of App Volumes in Horizon Cloud Service on Microsoft Azure Demonstrate how to configure App Volumes in Horizon Cloud Service on Microsoft Azure Scalability Considerations Recognize the scalability settings for Horizon Cloud Service on Microsoft Azure Troubleshooting Horizon Cloud Service on Microsoft Azure Explain the troubleshooting basics for Horizon Cloud Service on Microsoft Azure Identify the analytics and monitoring capabilities of Horizon Cloud Service on Microsoft Azure Explain the troubleshooting basics for Horizon Cloud Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon Cloud Service Next Gen on Microsoft Azure: Deploy and Manage training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon Cloud Service Next Gen on Microsoft Azure: Deploy and Manage course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

VMware Horizon Cloud Service Next Gen on Microsoft Azure: Deploy and Manage
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Cisco Unified Contact Center Enterprise Advanced Administration v11.5 (UCCE-AA)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Cisco Unified Communications system channel partners and resellers. • System and technical support engineers. • Customers who are deploying and maintaining Cisco Unified CCE solution products. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand CCE solutions, architecture, solution options, deployment models, integrated features and call flow options. • Apply advanced scripting principles using the expression editor and custom functions and implement silent monitoring and recording. • Understand Cisco Finesse administration and how to set up reason/wrap-up codes, desktop layout, custom variables, and workflow applications and implement Finesse IP Phone Agent. • Understand and implement VoiceXML applications and configure access to an external database via the VXML Server. • Understand the concepts behind translation routing to include when, why, and how to implement translation routing in a Cisco Unified CCE or traditional ICM environment. • Implement Cisco Unified CCE Options including Cisco Outbound dialing, Courtesy Callback, Agent Greeting/Whisper announcements, and Mobile Agent. • Understand advanced CUIC reporting concepts including administration, importing reports, and custom reporting. Helps prepare learners to implement more advanced functions and options in the Cisco Unified CCE environment. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Implementing Business Rules Lesson 1: Advanced Scripting and Routing Lesson 2: ICM Scripting Variables, Expressions, Formulas and Functions Lesson 3: Silent Monitoring and Recording Lesson 4: Advanced CVP Configurations Using Finesse Administration Lesson 1: Finesse Overview Lesson 2: Finesse Administration Lesson 3: Finesse IP Phone Agent Using CVP VoiceXML Applications Lesson 1: Basic VoiceXML Functionality Lesson 2: Using Call Studio Lesson 3: ICM Scripting for VoiceXML Applications Translation Routing Lesson 1: Traditional Translation Routing Lesson 2: Translation Routing to CVP Configuring Cisco Unified CCE Options Lesson 1: Cisco Outbound Option Lesson 2: Courtesy Callback Lesson 3: Agent Greeting/Whisper Announcements Lesson 4: Mobile Agent CUIC Reporting for the Advanced User Lesson 1: CUIC Overview Lesson 2: CUIC Administration Lesson 3: Importing and Using CVP Reports Lesson 4: Custom Reporting

Cisco Unified Contact Center Enterprise Advanced Administration v11.5 (UCCE-AA)
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MB-210T01 Dynamics 365 for Customer Engagement for Sales

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations. Overview After completing this course, you will be able to: Install and configure the application Identify common sales scenarios Complete a sales cycle Configure product catalog Manage customer records Utilize analytics tools with customer data Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more. Sales Overview Sales overview Configuring Sales Module summary Working with Opportunities Manage customers Working with opportunities Embedded intelligence Playbooks Integrated sales tools Module summary Quotes to Orders Order processing overview Manage product catalog Create and manage quotes Create and manage orders and invoices Module summary Sales Analytics and Insights Overview Power BI AI for Sales Modules summary Additional course details: Nexus Humans MB-210T01 Dynamics 365 for Customer Engagement for Sales training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-210T01 Dynamics 365 for Customer Engagement for Sales course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

MB-210T01 Dynamics 365 for Customer Engagement for Sales
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AN110 IBM Power Systems for AIX I - LPAR Configuration and Planning

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This is an intermediate course for architects, system integrators, security administrators, network administrators, software engineers, technical support individuals, and IBM Business Partners who implement LPARs on IBM Power Systems. Overview Describe important concepts associated with managing POWER7 processor-based systems, such as Logical partitioning (LPAR), dynamic partitioning, virtual devices, virtual processors, virtual consoles, virtual Local Area Network (VLAN), and shared processors Describe the features of the PowerVM Editions. Use the System Planning Tool to plan an LPAR configuration Describe the functions of the HMC Configure and manage the HMC, including users and permissions, software, startup and shutdown, remote access features, network configuration, security features, HMC backup and restore options, and the HMC reload procedure Describe the rules associated with allocating resources, including dedicated processors, processing units for Micro-Partitions, memory, physical I/O for AIX and Linux partitions Configure and manage LPARs using the HMC Graphical User Interface (GUI) and HMC commands Interpret physical and AIX location codes and relate to the key hardware components Power on and power off the POWER7 system Use the HMC to back up and restore partition data In this course, students will learn the skills needed to become an effective administrator on IBM's POWER7-based systems that support Logical Partitioning (LPAR). Day 1 Introduction to partitioning Hardware system overview Hardware Management Console Day 2 Hardware Management Console (cont.) System Planning Tool HMC and managed system maintenance System power management Planning and configuring logical partitions Day 3 Planning and configuring logical partitions (cont.) Partition operations Dynamic resource allocation Exercise 9 Additional course details: Nexus Humans AN110 IBM Power Systems for AIX I - LPAR Configuration and Planning training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AN110 IBM Power Systems for AIX I - LPAR Configuration and Planning course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

AN110 IBM Power Systems for AIX I - LPAR Configuration and Planning
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Working with Spring REST (TT3358)

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This in an intermediate-level Java development course geared for students experienced with Java and Spring programming essentials. This course does not cover Java or Spring development basics. Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in core Cucumber and web testing skills, coupling the most current, effective techniques with the soundest industry practices. Working within in an engaging, hands-on learning environment, guided by our expert team, attendees will: Learn the request-response cycle of REST requests Implement a REST controller using Spring Map URLs to service endpoints Use Spring's template class to develop a REST client Bootstrap a Spring REST applications Return different media types for a service Setting the response headers Discuss Exceptions and HTTP Status codes Handle exceptions thrown by a service Spring REST focuses on providing an understanding of the fundamental principles and technologies that are used in the development of RESTful services and clients. This understanding is critical to being able to diagnose, troubleshoot, tune, and perform other lifecycle activities.Working with Spring REST is a two-day, fast-paced coding course geared for experienced developers who have prior working knowledge of Java. Throughout the course students learn the best practices for writing Restful services in Java using Spring Boot. The course provides an in-depth view of the APIs provided by Spring to develop both the REST service and the REST client. Implementing REST with Spring REST principles Introduction to RESTful Services in Spring Introduction to REST Clients in Spring Bootstrapping the REST application Content Representation Implementing the REST Service Error Handling Security and RESTful Services Securing Untrusted Input Defending RESTful Services Additional course details: Nexus Humans Working with Spring REST (TT3358) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Working with Spring REST (TT3358) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Working with Spring REST (TT3358)
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MB-300T00 Microsoft Finance and Operations Core

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for A Dynamics 365 for Finance and Operations Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations. Overview This course provides the practical knowledge to Navigate and efficiently use search, filtering and queries Use operational workspaces Work with Business Document Management Work with record templates Integrate Power BI with Dynamics 365 Finance and Operations apps Personalize workspaces Run and analyze security reports Create and use workflow for approval Work with Organization Hierarchy and its purposes. How to use personalization feature Use Data Management workspace Create and use and entity templates Import and export data and manage data by using Office Integration Dynamics 365 Finance and Operations apps include, but are not limited to, Dynamics 365 Finance, Dynamics 365 Supply Chain Management, and Dynamics 365 Supply Chain Management, Manufacturing. This foundational course provides students with the important first steps in automating and modernizing both global financial and supply chain operations. USE COMMON FUNCTIONALITY AND IMPLEMENTATION TOOLS Introduction Identify and use common Dynamics 365 Finance and Operations apps features and functionality Describe use cases for Power Platform apps and services Module Summary CONFIGURE SECURITY, PROCESSES, AND OPTIONS Introduction Implement security Design and create workflows Configure Organization administration features Configure System administration features Module Summary MANAGE DYNAMICS 365 FINANCE AND OPERATION DATA Introduction Manage data in Dynamics 365 Finance and Operations apps Plan a migration strategy Prepare data for migration and migrate data Module Summary VALIDATE AND SUPPORT THE SOLUTION Introduction Test solutions in Dynamics 365 Finance and Operations apps Implement Lifecycle Services tools Module Summary Additional course details: Nexus Humans MB-300T00 Microsoft Dynamics 365: Core Finance and Operations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-300T00 Microsoft Dynamics 365: Core Finance and Operations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

MB-300T00 Microsoft Finance and Operations Core
Delivered OnlineFlexible Dates
Price on Enquiry