The Clinical Coding - CPD Accredited 3 Courses Bundle offers a structured, no-nonsense introduction to the essential aspects of clinical coding, all from the comfort of your own screen. Whether you’re already familiar with ICD-10, OPCS-4 and SNOMED CT, or wondering if they’re characters from a sci-fi novel, this bundle lays it all out with clarity and precision. From decoding medical terminology to understanding the legal and ethical considerations of working with confidential health records, this course trio has the full alphabet soup of clinical coding covered. Split across 13 well-defined modules, the content delves into the fundamentals of clinical records, explores classification systems used globally, and explains the logic behind code assignment—yes, there is logic, we promise. With CPD accreditation to give your CV a boost and a strong focus on knowledge that’s relevant across healthcare settings, this course bundle is ideal for those who prefer accuracy over guesswork and order over chaos. Let’s just say, if your idea of fun involves turning symptoms into structured data, you’re in the right place. Course 01: Clinical Coding Course 02: Medical Law Course 03: Medication ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Clinical Coding Module 01: Introduction to Clinical Coding Module 02: Introduction to Clinical Records Its Confidentiality Module 03: Clinical Terminology and Jargons Module 04: Introduction to ICD-10 Coding Module 05: General Coding Standards of ICD-10 Module 06: ICD-10 5th Edition Codes (Chapter 1 to 4) Module 07: ICD-10 5th Edition Codes (Chapter 5 to 10) Module 08: ICD-10 5th Edition Codes (Chapter 11 to 15) Module 09: ICD-10 5th Edition Codes (Chapter 16 to 22) Module 10: Introduction to OPCS-4 Module 11: Introduction to SNOMED CT Module 12: Other types of Clinical Coding Module 13: Legal and Ethical Aspects of Working in a Clinical Environment Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Clinical Coding - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Clinical Coding - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Clinical Coding - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Clinical Coding - CPD Accredited 3 Courses Bundle training.
This course will teach you everything that you need to know to get started with C# scripting in Unity. You will learn step-by-step from scratch every feature of the C# language as well as how to implement them in Unity's API to build amazing games.
Course overview Take a practical approach to enhance your Excel modelling skills with the Advanced Excel Models using Formulas, VBA & Power Query course. In this course, you will learn how to build robust Excel models using Formulas, VBA and Power Query. This Advanced Excel Models using Formulas, VBA & Power Query course offers a wide range of training modules to enhance your abilities to create better models. You will discover the advanced Excel formulas to prepare reports, forecast and perform mathematical calculations. We will introduce you to the three excel models and show the functions used to prepare these pro models. In addition, you will learn the Excel formulas for prepaid expenses and explore the steps to create dynamic dashboards based on Power Query and Pivot Table without any formula. Learning outcomes Familiarize yourself with the advanced Excel formulas Be able to manage prepaid expenses Deepen your understanding of the prepaid expense models Learn about the pro Excel models and formulas Strengthen your knowledge of Power Query and PowerPivot Learn how to create Power query and pivot table based dashboard without any formula Who Is This Course For? This Advanced Excel Models using Formulas, VBA & Power Query course is recommended to anyone interested in learning how to prepare robust Excel models using advanced formulas, Power Query and VBA. In addition, the skills gained from this training will provide excellent opportunities for career advancement. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Advanced Excel Models using Formulas, VBA & Power Query Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Data Analyst System Support and Reporting Analyst Introduction Course Outline and Introduction 00:04:00 Minimum Requirements for the Course 00:01:00 Prepayments Introduction 00:01:00 Prepaid Expenses Models: Resources Download Month End Date Prepaid Expenses Amortization Calculation 00:00:00 Exact Prepaid Expenses Payment Date Calculation 00:00:00 Accounting for Prepaid Expenses Prepaid Expenses Accounting Definition: Prepayments 00:03:00 Prepaid Expense Example: How Accounting works for Prepayments 00:03:00 Advantages and Disadvantages of Prepaid Expenses 00:03:00 Excel Formulas Detailed: Introduction to three Excel Models Introduction to PRO Excel Models and Formulas 00:06:00 Date Function 00:05:00 EOMONTH Function 00:04:00 DATEVALUE function 00:03:00 IF Function 00:08:00 IFS Function (Office 365 Only) 00:07:00 VLOOKUP Function 00:07:00 MATCH Function 00:05:00 INDIRECT Function 00:02:00 NAMED Ranges: Name Manager 00:03:00 Advanced Version of VLOOKUP Function 00:07:00 Formula Based Prepaid Expenses Model Introduction to Model and Control Panel Tab (Important Sheet Tab) 00:08:00 Formula Based Prepaid Expenses Model - Deep Dive (Part 1) 00:05:00 Formula Based Prepaid Expenses Model - Deep Dive (Part 2) 00:06:00 Formula Based Prepaid Expenses Model - Deep Dive (Part 3) 00:06:00 IFS Function - Month End date Prepayment calculation 00:04:00 Prepaid Expenses - Closing Balance Summary Tab (Formula Based Summary) 00:09:00 Protecting Formulas Cells and Fields in the Model 00:04:00 Calculate Prepaid Expenses Amortisation from Exact Start Date Exact Date Prepaid Amortisation calculation Intro 00:03:00 Formulas update and Model Changes for Exact Prepaid Exps Calculation 00:03:00 Formulas Update for Exact Date Prepaid Exps Amortisation (Part 1) 00:04:00 Formulas Update for Exact Date Prepaid Exps Amortisation (Part 2) 00:03:00 Formulas Update for Exact Date Prepaid Exps Amortisation (Part 3) 00:02:00 Formulas Update for Exact Date Prepaid Exps Amortisation (Part 4) 00:07:00 IFS Function - Exact Date Prepayments Amortisation 00:04:00 Data Validation Controls (Enhancing Data Input Controls with Protection) 00:10:00 Bonus: Prepayment Model with Opening Balance Calculation (Part 1) 00:08:00 Bonus: Prepayment Model with Opening Balance Calculation (Part 2) 00:09:00 Additional Material: Resources 00:00:00 Prepaid Expenses Summary with Power Query and Pivot Table Power Query and Pivot Table Prepayment Summary Table Intro 00:06:00 What is Power Query and Some Awesome Resources for Power Query learning 00:07:00 Power Query and Pivot Table Summary - Deep Dive (Part 1) 00:05:00 Power Query and Pivot Table Summary - Deep Dive (Part 2) 00:04:00 Power Query and Pivot Table Summary - Deep Dive (Part 3) 00:05:00 Power Query and Pivot Table Summary - Deep Dive (Part 4) 00:09:00 Using Array Formulas to Add Formula Protection 00:04:00 Bonus: Allocate Prepaid Expenditure Cost Centre Wise - 1 00:02:00 Bonus: Allocate Prepaid Expenditure Cost Centre Wise - 2 00:08:00 Bonus: Prepayment Model with Opening Balance Calculation (PQ and PT Version) 00:13:00 Advanced VBA Prepaid Expenses Amortisation Model Changing Macros Security in Excel 00:05:00 Complete Walkthrough - Advanced VBA Prepaid Expenses Amortisation Model 00:06:00 Bonus : New Version - Excel VBA Model for Prepayment Expenditure 00:08:00 BONUS: Dynamic Dashboard for Divisional Profit and Loss statements: Easy Way Dynamic Dashboard Overview 00:07:00 Importing Profit and Loss Statements Source Files and creating YTD P&L Sheets 00:08:00 Creating Dynamic Data Validation 00:02:00 Creating Named Ranges for Dynamic Table Arrays 00:03:00 Dynamic Date Column Headings for each Divisional PL Table 00:02:00 Dynamic Month and YTD Dashboard tables headings (PRO TIP) 00:03:00 Dynamic VLOOKUP Formula - Preparing First section of the Dashboard 00:04:00 Creating Rolling Dashboard with Dynamic VLOOKUP Function 00:08:00 IMPORTANT : Error Checking for your reports/Dashboard (PRO TIP) 00:03:00 Data Prep for Visualization: AREA Charts (Awesome trick using #NA Function) 00:05:00 Visualization: AREA Charts for Month - Revenue, Gross Profit and Net Profit 00:05:00 Visualization DONUT Charts Revenue, Gross Profit and Net Profit (Part 1) 00:03:00 Visualization DONUT Charts Revenue, Gross Profit and Net Profit (Part 2) 00:06:00 Power Query & Pivot Tables based Dashboard without any Formulas, Fully Dynamic Introduction - Formula-less Dashboard - Fully Dynamic and easily refreshed 00:05:00 Understanding the data files before building dashboard 00:02:00 Consolidating Reports with Power Query (Get & Transform) , How to install PQ 00:08:00 Dynamic File Path Trick in Power Query with Parameters (Amazing trick) 00:06:00 Conditional Cumulative totals with SUMIFS Function 00:04:00 Bonus: Conditional Cumulative totals with Power Query Custom Formula (M Code) 00:06:00 Dashboard Creation - Pivot Table showing Month and YTD KPIs division wise 00:06:00 Dashboard Creation Donuts Charts linked with Pivot Table (Replicate Charts fast) 00:08:00 Dashboard Creation - Line Charts 00:08:00 Update Dashboard with Additional Divisional Data with Few Click (Magical) 00:03:00 Thankyou Thank you 00:02:00 Ultimate Prepaid Expenditure Model (Super Bonus) 00:02:00 Resources Resources - Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
If you are looking forward to building your graphic design portfolio, then you are at the right place. This course consists of 12 plus hours of premium content that will help you build 40+ projects, which you can later add to your portfolio. You are going to design Facebook ads, Instagram posts, newsletters, YouTube thumbnails, CVs, and much more with the help of Photoshop. You need to be familiar with the basics of Photoshop to get started.
Want to make yourself instantly more attractive to employers—without committing to a computer science degree? This 20-in-1 bundle gives you the versatile tech skills modern businesses crave, wrapped in a package that even non-tech professionals can digest. If your career goals include flexibility, freelance freedom, or stepping into digital-first roles, this course bundle was designed with you in mind. Description The name says it all: Computer Programming for Everyone. Whether you’re working in admin, sales, customer service, or creative roles, programming is no longer a niche—it’s a universal power skill. This collection introduces the foundational tools that make digital workflows run—and the transferable workplace skills that help you fit into any team. From enhancing your CV for remote jobs to launching a freelance side hustle, this bundle gives you more than just technical knowledge—it gives you job flexibility, industry relevance, and a professional edge. And with 20 courses bundled into one ultra-affordable package, this is a career investment too good to miss. FAQ Is this only for tech professionals? Not at all. It’s made for everyone—from creatives and freelancers to professionals wanting a digital career edge. How can this boost my job prospects? By making you digitally fluent. Whether you want to code, manage projects, or freelance, these skills make you more versatile and hireable. Will I be certified? Yes, you’ll receive certification for each completed course—perfect for your CV and LinkedIn profile. Which industries will benefit from this? Technology, media, education, finance, e-commerce, marketing, and more. Digital skills are universally in demand. Is this a timed offer? Yes. We periodically rotate bundle deals—lock in the full 20-course package before it changes or disappears. Can I learn at my own pace? Absolutely. You’ll have lifetime access to complete everything at a schedule that fits your lifestyle.
SQL programming is the programming that manages data in the Relational Database Management System. The Mastering SQL Programming course aims to teach you how to optimise the accessibility and maintenance of data with the Structured Query Language SQL programming language, and gain a solid foundation for building, querying, and manipulating databases. This SQL Programming course will provide you the standard language, but also identifies deviations from the standard in two widely-used database products, Oracle and Microsoft SQL Server. You will understand SQL functions, join techniques, database objects and constraints, and will be able to write useful SELECT, INSERT, UPDATE and DELETE statements. Learn what SQL is and how to create, manipulate, and create reports from database tables from the best SQL courses. Important concepts associated with relational databases will be covered. You will run SQL commands to create database tables and define data element types. Enrol Now to start boosting your SQL skills! Key topics to be covered Stored Procedures Returning Data Testing and Debugging SQL CLR Code Dynamic SQL Column sets Learning Outcomes Know the tools for creating views with examples, columns and indexed views, creating stored procedures, testing and debugging. Learn how to create triggers, execute with result sets, use inline table valued functions, and use the multi statement function. Learn about transaction concepts, explicit transactions, and structured error handling. Understanding of different functions, data tools, database management, comparing database schemas, offline database management and much more. Master partitioning, managing partitions, querying partitions, complex querying, table expressions, efficient queries and complex queries. Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock tests Multiple-choice evaluation Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Anyone who wants to gain extensive knowledge, potential experience and expert skills in SQL programming. Those who have an interest in production planning. Students from any academic backgrounds
Server Load Balancing course description This two-day Server Load Balancing course introduces the concepts of SLB from the reasons to implement, through the basics and then onto details studies of load distribution, health checks, layer 7 switching and Global SLB. What will you learn Explain packet paths when implementing SLB. Recognise the impact of different topologies. Evaluate SLB load distribution methods. Describe how load balancers can improve security. Explain how GSLB works. Server Load Balancing course details Who will benefit: Anyone working with SLB. Prerequisites: None. Duration 2 days Server Load Balancing course contents Introduction Concept, reasons, benefits, alternatives. Other features: Security, Caching. SLB concepts Architectures, Virtual servers, real servers, Virtual IP address, health checks. DNS load balancing. Packet walk using SLB. Load balancing 6 modes of bonding and load balancing without SLB. ISP load balancing. Health. Distribution policies: Round Robin, least connections, weighted distributions, response time, other variations. Persistent versus concurrent. Layer 4 switching L2 SLB, L3 SLB, single arm SLB, DSR, more packet walking, TCP versus UDP, Port numbers. Layer 7 switching Persistence. Cookie switching, Cookie hashing, Cookie insertion, URL switching, URL Hashing, SSL. Health checks Layer 3: ARP, ping. Layer 4: SYN, UDP. Layer 7: HTTP GET, Status codes, HTTP keepalives, content verification, SSL. Other application keepalives. What to do after failure and recovery. Security DOS attack protection, SYN attack protection, Rate limiting: connections, transactions. SSL offload. Redundancy Hot standby, Active standby, Active active. Stateful, stateless. VRRP, STP. GSLB Anycasting. DNS, TTL, DNS load balancing, problems with DNS load balancing,. HTTP redirect, health, thresholds, round trip times, location.
HTTP streaming training course description This course looks at the delivery of video streams using HTTP adaptive streaming. Both MPEG DASH and HLS are investigated. Hands on sessions primarily involve using Wireshark to analyse streams. What will you learn Use Wireshark to analyse and troubleshoot HTTP video streams. Explain HTTP adaptive streaming works. Evaluate and compare MPEG DASH and HLS. Use tools to create HTTP adaptive streams. HTTP streaming training course details Who will benefit: Anyone working in the broadcast industry. Prerequisites: TCP/IP foundation for engineers Duration 2 days HTTP streaming training course contents What is HTTP streaming? The old way. Progressive downloads versus streaming. Why not UDP and RTP for delivery? Adaptive bit rate streaming. Standards. Hands on Base network setup. Using WireShark for HTTP streams. HTTP protocol stack IP, TCP, IPv6. HTTP. HTTP 1.0, HTTP 1.1, HTTP 2.0, HTTP header fields. HTML 5. Hands on Analysing HTTP. Adaptive bitrate streaming principles Chunks, fragments, segments. Manifest files. Encoding, resolution, bitrates. Addressing, relative and absolute URLs, redirection. When does the client switch streams? Switch points. Hands on Walk through of client behaviours on a stream. HTTP streaming architecture Server components, distribution components, client software. CDN, caching, multiple servers. Hands on Analysing CDN and Internet delivery. TCP and HTTP streaming interactions TCP ACK, TCP connections, unicast only. TCP flow control, TCP and performance. Hands on TCP window sizes. MPEG DASH Stakeholders, DASH architecture and model, codec agnostic, XML, Media Presentation Description, Media Presentation, segment formats. Hands on MPEG DASH analysis. HTTP Live Streaming and others Stakeholders. Media segments, media playlists, master playlists. Adobe HTTP dynamic streaming, Microsoft smooth streaming. Hands on Analysing HLS. Tools mp4dash, mp4fragment, libdash. Apple developer tools for HLS. Hands on Creating segmented content. Security HTTPS, encryption, content protection. Hands on Encryption analysis. Summary Choosing a streaming method. Impact of live versus VoD. Web sockets.
OTT TV for engineers course description This course covers OTT TV by primarily looking at the delivery of video streams using HTTP adaptive streaming. Both MPEG DASH and HLS are investigated. Hands on sessions involve using Wireshark to analyse streams as well as crafting segmented content. What will you learn Explain what OTT TV is, and how it works. Describe the OTT TV architecture. Use Wireshark to analyse and troubleshoot OTT video streams. Explain how HTTP adaptive streaming works. Evaluate and compare MPEG DASH and HLS. Use tools to create OTT TV adaptive streams. OTT TV for engineers course details Who will benefit: Anyone working in the broadcast industry. Prerequisites: TCP/IP foundation for engineers. Duration 2 days OTT TV for engineers course contents What is OTT TV? Brodeo providers vs ISPs. Progressive downloads versus streaming. Why not UDP and RTP for delivery? Adaptive bit rate streaming. Standards. Hands on: Base network setup. Using WireShark for HTTP streams. HTTP protocol stack IP, TCP, IPv6. HTTP. HTTP 1.0, HTTP 1.1, HTTP 2.0, HTTP header fields. HTML 5. Hands on: Analysing HTTP. Adaptive bitrate streaming principles Chunks, fragments, segments. Manifest files. Encoding, resolution, bitrates. Addressing, relative and absolute URLs, redirection. When does the client switch streams? Switch points. Hands on: Walk through of client behaviours on a stream. OTT TV streaming architecture Server components, distribution components, client software. CDN, caching, multiple servers. Hands on: Analysing CDN and Internet delivery. TCP and HTTP streaming interactions TCP ACK, TCP connections, unicast only. TCP flow control, TCP and performance. Hands on: TCP window sizes. MPEG DASH Stakeholders, DASH architecture and model, codec agnostic, XML, Media Presentation Description, Media Presentation, segment formats. Hands on: MPEG DASH analysis. HTTP Live Streaming and others Stakeholders. Media segments, media playlists, master playlists. Adobe HTTP dynamic streaming, Microsoft smooth streaming. Hands on: Analysing HLS. Tools mp4dash, mp4fragment, libdash. Apple developer tools for HLS. Hands on: Creating segmented content. Security HTTPS, encryption, content protection. Hands on: Encryption analysis. Summary Choosing a streaming method. Impact of live versus VoD. Web sockets.
Signalling training course description An intensive course that defines and explores the signalling methods that are to be found in today's telecommunications services. What will you learn Describe the Functionality and Features of Signalling. Describe the Functionality of Analogue & Digital Subscriber Signalling. Describe the various types of signalling used on different network types. Describe the Functionality of Private Network Signalling. Describe the Functionality of Public Network Signalling. Signalling training course details Who will benefit: Personnel involved with systems design, implementation and support. Prerequisites: Telecommunications Introduction Duration 2 days Signalling training course contents Introduction What is Signalling?, Standards, ITU-T Recommendations, Signalling Categories - Supervisory Addressing, E.164, Call Information, Network Management, Network Components, Inband/Outband Switch Signalling, Analogue Vs Digital Signalling. Analogue Subscriber Signalling Analogue Local Loops/Switches/Trunks, Digital Switches/Local Loops, Telephone Handset, Accessing the Local Exchange, Pulse/Tone Dialling. Digital Subscriber Signalling Integrated Digital Access, DASS2 & DPNSS, DASS2 - Call, IMUX, Euro ISDN, Q.931 Call Control, Message Identification, Message Types, Call Establishment Messages, Call Clearing. Network Types Service Types, Circuit Switched, Packet Switched, Signalling Terminology, In-Channel Signalling, G.704, Performance and Quality, Digital Signalling, CAS, CAS Applications, Foreign Exchange, CCS, Break-In/Out Private Network Signalling Types Networking PABXs, Inter PABX Analogue Signalling Methods, E & M, Tone-On-Idle, Inter PABX Digital Signalling Methods, DPNSS, DPNSS Deployment, PABX Support for DPNSS, DPNSS Call, Q.Sig, Q.Sig support/functionality/protocol, Message Overview, Call Establishment. Public Network Signalling SS7, SS7 Operations, SS7 Topology, SSP, STP, SCP, Database Types - CMSDB NP LIDB HLR VLR, Signalling Modes, Link Types, Further Redundancy, Linksets, SS7 addressing, Point Codes, Sub-System, Global Title Addressing and Translation, ANSI PCs, ITU-T PCs, SS7 Protocol Stack, MTP Level 1, MTP Level 2, Flow Control, FISU, LSSU, MSU, MSU SIF, MTP Level 3, SCCP, TCAP, TUP, Facility Format, Main Facilities, Flow Control Negotiation, Closed User Groups, Reverse Charging, Fast Select Facility, Throughput Class Negotiation, Call Barring, On-Line Facility Registration. BTUP, ISDN ISUP, Supplementary Services, ISUP Call - IAM, Progress/Answer/Suspend/ Resume/Release Messages, Intelligent Network (IN) Introduction, IN Evolution, IN Conceptual Model, IN Target Services & Service Features, Service Independent Building Blocks