Name: The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Airdrie
Price: 595 GBP
Availability: InStock

Paisley

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

The best leaders have the ability to share their vision with passion and commitment, giving their people a purpose, a challenge they are willing to embrace and carry on to achieve amazing results.

This two day activity based training program will empower you as a leader in bringing out the best in yourself and others by exploring the most critical success factors of strong leadership that will help you bring your people together, motivate, energize and inspire them to their full potential to achieve extraordinary things.

Learning Objectives:

After completing this course, delegates will be able to: 

Describe the roles and responsibilities of a true leader.
Clearly understand the difference between the role of a manager and the role of a leader.
List the three main essential roles of a leader.
Understand what motivates people and explain the "4motive" motivational model.
Identify what employees want from a leader.
Understand different perspectives and what defines a true leader.
Find out their preferred leadership style
Balance team, task and individual functions
Identify what it takes to role model strong leadership.
List the leadership critical success factors

Agenda:

Module One: What leaders do?
As a leader, what is your job?
Management Vs Leadership.
The three essential roles of a leader.
People's motivation.

Module Two: What leaders know?
What employees want from their leader?
Catch them doing something right!.
What defines a leader?
Leadership and perspectives.

Module Three: What are leaders like?
Find out your leadership style.
Balance team, task and individual functions.
Role model strong leadership.
The leadership critical success factors.

Certification:

Once after the training you receive course completion certificate from Mangates.

Target Audience:

All people managers and anyone in a leadership position.

Mangates

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in Paisley

The sale ends 10 days before the event starts.

Early Bird Fee

The sale ends 5 days before the event starts.

Standard Fee

Airdrie

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

A successful sales manager's job is to provide clear direction and support to his/her team  enabling them to excel and develop to reach their full potential.  Sales managers often rise to this position from a successful career in sales. But the skills required of a successful sales manager are quite different from the skills of a sales person which is one of the key points that this program will be focusing on. 

This two day program will enable delegates to have a clear understanding of the successful sales manager's responsibilities and how to become more effective in their roles in this challenging competitive business environment of today. Over the period of the course delegates will explore key leadership skills as well as the essential sales managerial skills needed for them to effectively forecast and implement effective sales plans, motivate, monitor and evaluate the performance of their people and provide the required direction and support ensuring measurable sales results from their sales teams.

This course also includes several bonus forms that were designed to help you prepare your sales forecast and complete sales plan. (Forecast data form, Sales plan support form)

Learning Objectives:

After completing this course, delegates will be able to: 

Understand the roles and responsibilities of a sales manager
Learn skills to achieve better results through their teams using sales plans and targeting techniques
Clearly understand how to prepare a sales forecast and a sales plan for their sales operation
Properly observe, evaluate and give feedback to team members and set performance development objectives using assessment tools supplied and provided within the training program
Explore ways to motivate their sales teams and create a more motivating environment.
Run more effective sales meetings and morning huddles to inspire and motivate and provide clear direction to their sales team members.

Agenda:

Introduction - A sales management primer

What is your job?
Sales Manager Versus Salesman.
The perfect salesperson- Activity

Module 1 : A Strategic look at sales management:
Sales management - is it strategic or tactical?
What are my CSF's? - Critical success factors.
SWOT and PESTLE analysis.

Module 2 : Sales Forecasting:
What is forecasting and how it can help sales performance?
Identify different forecasting methods.
Follow a simple 4 step process to create a sales forecast.
Avoid common forecasting pitfalls.

Module 3 : Sales Planning:
Setting up your sales strategy.
Put together the main components of your sales plan.
Specify sales tactics to achieve strategy.
Sales planning best practice examples.
Practical skill practice activity - Create a sales plan for your sales operation.

Module 4 : Sales performance management:
Setting sales objectives.
The 3 step sales performance control plan.
Guidelines for proper sales performance evaluation.
Handling the underperforming sales team member.

Module 5 : Motivating your sales team:
What motivates us?
Knowing your team inside out.
Creating a motivating environment for your team.
Understand the factors that combine and drive personal motivation.

Module 6 : Running effective sales meetings:
Effective versus badly run sales meetings
Planning your sales meeting sequence.
Successful sales meeting checklist.
Team huddle versus team meeting.

Certification:

Once after the training you receive course completion certificate from Mangates.

Target Audience:

Sales Managers

Sales Management 2 Days Training in Airdrie

Leadership Skills - Lead, Motivate & Inspire 2 Days  Training in Airdrie

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in Airdrie

Hamilton, UK

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in Hamilton, UK

Sales Management 2 Days Training in Hamilton, UK

Harrogate

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in Harrogate

Christchurch

This ilm recognised programme builds on the coaching fundamentals to focus on enhancing the coach&rsquo;s self-awareness and coaching techniques, refining both practice and skill to develop a coaching style of leadership. &nbsp;Over the two-day course* we&rsquo;ll also study best practice of coaching in schools, enabling delegates to design robust structures for building a coaching culture within their own setting. &nbsp;*Included in this course delegates will receive a &nbsp;personal 17 page DISC&reg; Profile, support tasks between sessions to reflect and enhance the coaching experience, coaching tools and models and an ilm certificate on completion.Quality coach training is a crucial part of&nbsp;becoming a successful coach-leader, delegates who attend the course will be fully equipped to lead coaching within their schools or MAT and have a clear plan of action for doing so.10/10 delegates would recommend it to others. In the past two years this course has supported over 200 school leaders in their coaching style and practice.<h2 style="color: rgb(0, 92, 111); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 92, 111);">Learning outcomes:&nbsp;</h2>Attendees will:&nbsp;<ul data-rte-list="default" style="color: rgb(35, 31, 32); box-sizing: border-box;" fr-original-style=" color: rgb(35, 31, 32);"><li fr-original-style="" style="box-sizing: border-box;">Understand what coaching is, ethical boundaries and expectations for using coaching</li><li fr-original-style="" style="box-sizing: border-box;">Develop and practice coaching skills using two coaching models, to become competent coaches</li><li fr-original-style="" style="box-sizing: border-box;">Develop greater self-awareness using a DISC&reg; Profile Assessment and understand how to get the best from yourself &nbsp;as a coach and from other colleagues</li></ul>

This ilm recognised programme builds on the coaching fundamentals to focus on enhancing the coach’s self-awareness and coaching techniques, refining both practice and skill to develop a coaching style of leadership. Over the two-day course* we’ll also study best practice of coaching in schools, enabling delegates to design robust structures for building a coaching culture within their own setting. 
*Included in this course delegates will receive a personal 17 page DISC® Profile, support tasks between sessions to reflect and enhance the coaching experience, coaching tools and models and an ilm certificate on completion.
Quality coach training is a crucial part of becoming a successful coach-leader, delegates who attend the course will be fully equipped to lead coaching within their schools or MAT and have a clear plan of action for doing so.
10/10 delegates would recommend it to others. In the past two years this course has supported over 200 school leaders in their coaching style and practice.
Learning outcomes: 
Attendees will: 
Understand what coaching is, ethical boundaries and expectations for using coaching
Develop and practice coaching skills using two coaching models, to become competent coaches
Develop greater self-awareness using a DISC® Profile Assessment and understand how to get the best from yourself as a coach and from other colleagues

The Thinking Academy

Coaching Skills

Leadership Skills

Leadership Development

Institute of Leadership & Management (ILM)

This ilm recognised programme builds on the coaching fundamentals to focus on enhancing the coach’s self-awareness and coaching techniques, refining both practice and skill to develop a coaching style of leadership.

Advanced Coaching Course for Leaders

Glasgow

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you always want to be prepared. The participants will understand that training is a process where skills, knowledge, and attitudes are applied in a unique way.
Our Train-The-Trainer workshop will provide the participants the skills to help them deliver engaging and compelling workshops. Skills such as facilitating needs analyses, and managing tough topics will give your trainees what they require to become a trainer themselves.

Learning Objectives:

Plan and organize professional presentations
Develop your own natural and relaxed communication style
Learn to sell your ideas with clarity and force that inspires others
Create an open, inclusive and stimulating learning environment
Approach challenges in a way that leads to victories and success for participants
Coach and develop participants to empower them and lead them to continuous improvement

Agenda:

Module One: Understanding Training and Facilitation
What is Training?
What is Facilitation?
Identifying Appropriate Situations for Each

Module Two: Gathering Materials
Identifying Participant’s Needs
Reviewing the Materials
Identifying and Resolving Gaps

Module Three: Creating a Lesson Plan
Planning for the Basics
Adding Slack Time
Creating a Plan B
A Take-Home Template

Module Four: Choosing Activities
Types of Activities
Creating a Tickle Trunk
What To Do When Games Go Wrong

Module Five: Preparing for the Workshop
Creating a Materials List
Gathering Participant Information
Setting up the Physical Location

Module Six: Getting off on the Right Foot
Greeting Participants
Being Prepared
Using Icebreakers

Module Seven: Delivery Tips and Tricks
Using Visual Aids
Creating Supporting Materials
Gauging When It's Time For A Break

Module Eight: Keeping it Interactive
Encouraging Discussion
Using Group Work
The Power of Post-It Notes

Module Nine: Dealing with Difficult Participants
The Ground Rules
Challenges and Solutions
Handling Interruptions

Module Ten: Tackling Tough Topics
Tough Stuff to Watch Out For
Adjusting Your Material for a Sensitive Issue
Dealing with Sensitive Issues in the Workshop

Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Target Audience:

Anybody who is interested in learning Train-The-Trainer Skills.

Train-The-Trainer 1 Day Training in Glasgow


Train-The-Trainer 1 Day Training in Paisley


Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
We all know an angry face when we see one. Anger is such a universal and powerful emotion that can make you physically and emotionally ill, sap your energy, and poison your relationships or it can motivate you to make needed changes and add vitality to your life. This training program aims to help you adopt a more constructive attitude towards your anger and to more effectively manage anger in others as well. Practical activities and tools will empower those who act out their anger in negative ways to gain better control of their anger and their lives and use it as a tool to motivate and empower them to affirm their integrity or boundaries. The program will encourage participants to look deep inside to explore the roots of their anger and present alternatives to the old ways of thinking and dealing with anger.
Learning Objectives:
By the end of this training course participants will be able to:
Understand both the “Right” skill set and mindset needed to properly manage their anger.
Learn to communicate angry feelings assertively and in ways that will take into account the needs of others.
Adopt a more constructive attitude towards anger and understand the difference between constructive and destructive anger.
Use practical techniques to properly handle anger in others.
Agenda:
Module 1: Anger Anatomy:
Is anger good or bad?
Five famous myths about anger
Having the “Right Mindset” for managing anger
Physical effects of anger
Module 2: The Anger Management Skill Set:
Having the “Right Skill Set” for managing anger.
The 4 deep sources of anger.
The assertive statement to communicate anger.
Rules of assertive behavior.
Module 3: The Anger Management Process:
My personal anger assessment – Self-assessment.
A four-step process to effectively express your anger.
Module 4: Handling Anger in Others:
The importance of listening.
Summarizing and reflecting back on what was said.
Reflecting emotions and reframing statements.
Three-step technique for handling anger in others.
Target Audience:
Anybody who is interested in learning Anger Management Skills.
Prerequisites:
None

Anger Management

Anger Management 1 Day Training in Airdrie



The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Airdrie

Do you want to learn the scientific background of body-mind-interactions and how to integrate this knowledge in your practical work with your clients, as e.g.:
Doctor, naturopath, psychotherapist
Complementary medicine therapist
Nurse, physiotherapist, nutritionist
Chiropractor, NLP, EFT, EMDR practitioner
Business consultant, teacher, social worker
Other health professional and coach?
This course contains both self-study and live training in online classes and covers the META-Health Level 1 and 2 material. It will take 6 months including 24 live sessions, 2 hours each, mainly in a weekly rhythm. You will get preparatory videos, reading material and tasks that help to understand and integrate the content, while the group sessions focus on demonstrations, discusion of the material, and practical exercises for you. All the time, our trainers and tutors will support you and we’ll be a learning family with an active chatgroup. Altogether you should reckon approximately 5 hours per week.
To cover most time zones, the schedule will be tuesdays at 17:00 GMT (London), starting on 7 January 2025.
Course content
You will learn the META-Health methodology for self-help, coaching and therapy:
Understand the META-Health principles and the Organ-Stress-Emotion-Belief Connection
Use META-Analytics for assessing the background and development of any health issue
Establish stress triggers, emotions and beliefs affecting your client’s health issue
Learn the building blocks for efficient changework and therapy
Unlock people’s healing potential through META-meanings, facilitating health supporting lifestyle changes
Develop integrative tailor-made META-Health Action Plans for your clients
You’ll learn META-Health from scratch. Those who have absolved a MHI Level 1 training within the last year get a discount of 20% of the training fee.
This training prepares you for the certification process to become licensed as META-Health professional.
Certification is optional. Even if you aren’t a health professional, you may enter the training to deepen your knowledge, understanding and resources for becoming and staying healthy – however be aware that basic knowledge of biology and anatomy will be very helpful!
More info: https://www.meta-health.info/meta-health-professional-online-course-2025/?ref=cdm



META-Health International

Health Coach

Become a META-Health professional with our 6 months intensive training!

Do you want to learn the scientific background of body-mind-interactions and how to integrate this knowledge in your practical work with your clients? This course contains both self-study and live training in online classes and covers the META-Health Level 1 and 2 material. It will take 6 months including 24 live sessions, 2 hours each, mainly in a weekly rhythm. You will get preparatory videos, reading material and tasks that help to understand and integrate the content, while the group sessions focus on demonstrations, discusion of the material, and practical exercises for you. All the time, our trainers and tutors will support you and we’ll be a learning family with an active chatgroup. Altogether you should reckon approximately 5 hours per week.

META-Health Professional 2025

Course fee

Examination & Certification fee 

50% reduction for participants with low income

Social course fee

optional add on - 50% reduction for participants with low income

Social Examination & Certification fee

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education&rsquo;s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials&nbsp;<a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_self" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">here</a>).The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been fully funded by the DfE for eligible schools&nbsp;and colleges. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.Working with an&nbsp;expert trainer and a highly experienced Senior Mental Health Lead, who has&nbsp;trained Senior Mental Health Leads in over 1000 schools and colleges nationwide, you will be introduced to the DfE&rsquo;s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.<ul style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><li fr-original-style="" style="box-sizing: border-box;">Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs&nbsp;&pound;520+VAT per delegate.&nbsp;(For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a&nbsp;subsidised rate for additional delegates of &pound;390+VAT&nbsp;- please just email us if this is an offer you would like to take up.)</li><li fr-original-style="" style="box-sizing: border-box;">Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.</li><li fr-original-style="" style="box-sizing: border-box;">An overview of the course structure can be found&nbsp;<a href="https://www.brightcoreconsultancy.com/_files/ugd/5bc70a_c7b3efd99188442fa7d20449bb8fd0ec.pdf" target="_blank" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">here.</a></li></ul>Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE&rsquo;s&nbsp;<a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/995681/Learning_outcomes_for_senior_mental_health_leads_in_schools_and_colleges.pdf" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">Learning Outcomes for Senior Mental Health Leads</a>&nbsp;by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.<a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;" fr-original-class="wysiwyg_bold_link_cls">View all testimonials </a>

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials here).
The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been fully funded by the DfE for eligible schools and colleges. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.
Working with an expert trainer and a highly experienced Senior Mental Health Lead, who has trained Senior Mental Health Leads in over 1000 schools and colleges nationwide, you will be introduced to the DfE’s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.
Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs £520+VAT per delegate. (For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a subsidised rate for additional delegates of £390+VAT - please just email us if this is an offer you would like to take up.)
Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.
An overview of the course structure can be found here.
The DfE funding Code for this course is: SMHL018
Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE’s Learning Outcomes for Senior Mental Health Leads by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.
View all testimonials



Brightcore Consultancy

Mental Health

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process.

Designated Senior Mental Health Lead Course (Three full days plus 1-2-1 session)

General Admission

This event is designed to be an annual update to your clinical coaching role. We will provide you with the latest news, and any changes and be on hand to answer any of your coaching queries. The main part of the evening will be led by Ruth Wootton, founder of Momentwn Consulting. Ruth will be talking about how to adapt your coaching to encourage independent learners.&nbsp;Learners are becoming more reliant on information being provided for them and then feeling lost when they move from student to RVN. We would like to help you encourage these learners to become independent during their training so that they can research and find our information themselves ready for their professional careers.Attendance is free if you are an Abbeydale primary centre or if you have an Abbeydale student. If you are new to Abbeydale you are more than welcome to attend, we will invoice you &pound;50 for your space. &nbsp; More about Ruth:Ruth has over two decades of experience in a variety of senior leadership roles and 10 years of coaching and leadership development. Ruth is an ILM Level 7 qualified Executive Coach and Leadership Mentor, Career Coach, Member of the Association for Coaching, accredited Resilience at Work&reg; Practitioner and also holds an ILM Level 7 Award in Strategic Leadership.

This event is designed to be an annual update to your clinical coaching role. We will provide you with the latest news, and any changes and be on hand to answer any of your coaching queries. The main part of the evening will be led by our Internal Quality Assurarers, Hil Varlow and Juliet Whatley.
Hil and Juliet will be focussing on some of the queries and issues they see when reviewing the Central Skills Log; these include preparing students for nursing consultations, intruding quality assurance into the student's role within the practice, the difference between care plans and care bundles plus the use of expert witnesses. 
Attendance is free if you are an Abbeydale primary centre or if you have an Abbeydale student. If you are new to Abbeydale you are more than welcome to attend, we will invoice you £50 for your space. 




Samantha Morgan-Hourd

Clinical Coach Standardisation Event March 2025

Lincoln

<img src="https://images.cademy.co.uk/noble-foods/72a25245-9100-48ee-935a-ee2add5a76c4/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"> Every year, organisations spend billions on strategy creation&mdash;and more than 80% of those strategies fail. FranklinCovey&rsquo;s The 4 Disciplines of Execution&reg;&nbsp;(4DX) methodology provides the framework for organisations&nbsp;seeking to increase strategic execution by creating a culture of high performance.<h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);">Discipline 1: Focus on the Wildly Important</h2>This is the discipline of&nbsp;focus.&nbsp;Exceptional execution starts with narrowing the focus&mdash;clearly identifying what must be done. Otherwise, nothing else you achieve really matters much.<h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);">Discipline 2: Act on the Lead Measures</h2>This is the discipline of&nbsp;leverage. 80% of your results will come from 20% of your activities; are you focusing on the right ones? Discipline 2 is based on the principle that not all actions are created equal. Identify and act on the activities with the highest leverage.<h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);">Discipline 3: Keep a Compelling Scoreboard</h2>This is the discipline of&nbsp;engagement. People and teams play differently when they are keeping score, and the right kind of scoreboards motivate the players to win.<h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);">Discipline 4: Create a Cadence of Accountability</h2>This is the discipline of&nbsp;accountability. Each team engages in a simple weekly process that highlights successes, analyses failures, and course-corrects as necessary, creating the ultimate performance-management system. The Noble Experience This autumn we&#39;re road testing the 4DX methodology with members of the NLG and their teams from within the Poultry business unit. Real life successes, realistic roadblocks and issues, and a genuine appraisal of the outcomes, will all be shared with participants at the 2024 4DX sessions, as we strive to learn the best practices that enable us to go beyond a good strategy, to achieving great levels of execution!Delivery of the 4DX sessionsThe 4 NLG groups will attend a one-day, in person module, where we&#39;ll share the 4DX methodology with you and hear directly from Richard Wood, MD of the Poultry business, as to how the approach has helped him and his team to delivery their objectives.<img src="https://images.cademy.co.uk/noble-foods/7f22d13e-e7fe-43bb-ad22-a5dbd09dcb21/original.png" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

What important conversations are your team members avoiding?

Side-stepping difficult conversations can trap a team in unresolved problems, strained relationships, and missed chances for growth, which blocks progress and cultivates a lack of trust.
But many people avoid difficult conversations or handle them poorly because they’re afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise.
Navigating Difficult Conversations: Turn Tension Into Progress takes a targeted approach to helping people to manage emotional tension and conduct conversations in a way that enables all parties to stay engaged in collaborative dialogue.
Participants will shift their mindset from fearing and avoiding difficult conversations to seeing them as the way to make progress on important issues. And they’ll develop the skills to build trust and respect in every relationship as they navigate sensitive topics.


Who Should Attend?
This programme is for anyone who finds the thought if having a challenging or difficult conversation, something to be very nervous of, even to the point of avoiding the issue.
We recommend that participants have first attended our Aspire programmes, Management Essentials and Performance Coaching, as they provide a strong foundation to the topic, which this session then builds upon.
In Navigating Difficult Conversations participants will discover how to balance Courage and Consideration throughout the conversation by:
Sharing their Purpose—the issue they need to make progress on—and Positive Intent—how they want the other person to benefit from the conversation
Responding to emotional reactions using the skills:
Pause, Don’t Panic
Observe, Don’t Judge
Ask, Don’t Assume
Outcomes
This module will help participants:
Create a strong foundation for difficult conversations by setting a clear and collaborative tone that balances their own and others’ needs.
Understand that emotional reactions are a natural, human response—and notice them as a signal that the conversation needs an adjustment to stay on track.
Practice a range of tactics to respond in the moment to help everyone stay engaged and make progress.






Noble Foods

Navigating Difficult Conversations: Turn Tension Into Progress™

Welcome to the world of Organisation and Relationship Systems Coaching (ORSC&trade;) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.What makes our ORSC&trade; series truly exceptional is that it&#39;s the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)!&nbsp;Your ORSC JourneyYou&rsquo;ll start the 5-Module ORSC&trade; journey b either completing:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Fundamentals of ORSC&trade; or&nbsp;</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">ORS@Work (Organisation &amp; Relationship Systems at Work)</li></ul> All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.Following the introductory course, be it Fundamentals of ORSC or ORS@Work,&nbsp;you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course.&nbsp;We&#39;re thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals!&nbsp; Credentials&nbsp;The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.Upon successfully completing all five courses in our ORSC&trade; training series, starting from Fundamentals, and progressing through Systems Integration, you&#39;ll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units. ORSC Community&nbsp;The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You&#39;ll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you&#39;ll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders. Booking OptionsAlongside the date for the course, you&#39;ll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able.&nbsp;The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you&#39;ve learned in the course. It&#39;s a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you&#39;ve had whilst coaching relationships. It&#39;s a fantastic opportunity to deepen your experience of the tools and skills you&#39;ve learnt and fine-tune your practice.&nbsp;

Welcome to the world of Organisation and Relationship Systems Coaching (ORSC™) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.
What makes our ORSC™ series truly exceptional is that it's the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)! 
Your ORSC Journey
You’ll start the 5-Module ORSC™ journey b either completing:
Fundamentals of ORSC™ or
ORS@Work (Organisation & Relationship Systems at Work)
All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.
Following the introductory course, be it Fundamentals of ORSC or ORS@Work, you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course. 
We're thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals! 
Credentials 
The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.
Upon successfully completing all five courses in our ORSC™ training series, starting from Fundamentals, and progressing through Systems Integration, you'll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units.


ORSC Community 
The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.
By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You'll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you'll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders.


Booking Options
Alongside the date for the course, you'll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able. 
The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you've learned in the course. It's a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you've had whilst coaching relationships. It's a fantastic opportunity to deepen your experience of the tools and skills you've learnt and fine-tune your practice. 

CRR UK

Business Relationship Management (BRM)

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Spring Series 2025 - Organisation & Relationship Systems Coaching Training

Winter Series 2025 - Organisation & Relationship Systems Coaching Training

Birmingham

Telford

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;">Coaching is an art, and getting it right is crucial for future coaching events, the expectations of others who may require coaching (word travels fast), and the smooth operation of the business.This workshop takes subject matter experts and helps them understand the art of interactive coaching. It begins with identifying what people want from a coach and the coaching experience. It then moves into our Coaching Structure and examines each element, ensuring the reason for each is discussed and clearly understood.We look closely at why the environment can be critical, even when coaching in their workplace. And we prove the need for Emotionally Intelligent thinking and actions.We delve into the practical aspect of reverse engineering the desired outcome. Participants will learn how to create what we refer to as Snap Objectives, a technique that establishes the coaching objective before the session begins, even in ad hoc or unexpected sessions.By the end of this workshop, your coach will be equipped with the necessary knowledge, skills, and confidence to conduct effective coaching sessions. They will also be able to design coaching plans that adhere to a consistent approach, ensuring all coaching sessions are impactful.</section></div><a name="Events" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"> </section></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">LENGTH</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">2 - 3 Days</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"> </div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">NEXT COURSE START</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Let&#39;s chat and confirm a date.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"> </div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">COURSE DELIVERY</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this course is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"> </div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3>Who?&nbsp;ANYONE involved or soon to be involved in helping people improve Skills, Knowledge and Understanding (SKU).Why?&nbsp;It is not enough to have trainers who are certified or qualified in their professional skills. We must also ensure that those responsible for coaching others, even those who coach others only occasionally, are certified.Think about this. If your child needed coaching at school, would it be okay for anyone to do that, or would you insist that they be certified teachers or teaching assistants?Likewise, with driving, would you think it ok for someone who gives coaching sessions to someone to improve their driving skills if they were not licensed to drive themselves?The skills of your coaches are inextricably linked to your employee&#39;s performance, output and error margins, so that alone means you need certified coaches.Coaching will always be required in industries where updates occur, practices are updated, or legislation is changed.</section></div><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Training Course Content</h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">The difference between Coaching and Training.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">What is a Sat-Nav coach, and why must we avoid this at all costs?</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss why there is a need for Emotional Intelligence (EI) in a coaching session for coaching needs analysis.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss our recommended Coaching Structure and why it is designed that way.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss various question techniques and what each is good for or why it should be avoided.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We discuss the phrase &#39;two ears, one mouth&#39; in relation to great coaching and why we must be clever about listening.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We touch on Learning Styles to see what you think of each and how we can cater for them.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We delve into our SAS Feedback model and why we think feedback must be facilitated and not given.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">We help you plan and prepare for your final session on the second day.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">You deliver your final mini-coaching session. We record them (HD). We chat as a group.</li></ul></section></div><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Course delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;">This is a two-day course where participants facilitate a coaching session on day two. All attendees will have the opportunity to coach a fellow participant and receive an HD recording of their session.When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</section></div></div></div></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"> </div></div></div></div>

Coaching is an art, and getting it right is crucial for future coaching events, the expectations of others who may require coaching (word travels fast), and the smooth operation of the business.
This workshop takes subject matter experts and helps them understand the art of interactive coaching. It begins with identifying what people want from a coach and the coaching experience. It then moves into our Coaching Structure and examines each element, ensuring the reason for each is discussed and clearly understood.
We look closely at why the environment can be critical, even when coaching in their workplace. And we prove the need for Emotionally Intelligent thinking and actions.
We delve into the practical aspect of reverse engineering the desired outcome. Participants will learn how to create what we refer to as Snap Objectives, a technique that establishes the coaching objective before the session begins, even in ad hoc or unexpected sessions.
By the end of this workshop, your coach will be equipped with the necessary knowledge, skills, and confidence to conduct effective coaching sessions. They will also be able to design coaching plans that adhere to a consistent approach, ensuring all coaching sessions are impactful.




LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? 
ANYONE involved or soon to be involved in helping people improve Skills, Knowledge and Understanding (SKU).
Why? 
It is not enough to have trainers who are certified or qualified in their professional skills. We must also ensure that those responsible for coaching others, even those who coach others only occasionally, are certified.
Think about this. If your child needed coaching at school, would it be okay for anyone to do that, or would you insist that they be certified teachers or teaching assistants?
Likewise, with driving, would you think it ok for someone who gives coaching sessions to someone to improve their driving skills if they were not licensed to drive themselves?
The skills of your coaches are inextricably linked to your employee's performance, output and error margins, so that alone means you need certified coaches.
Coaching will always be required in industries where updates occur, practices are updated, or legislation is changed.
Training Course Content
The difference between Coaching and Training.
What is a Sat-Nav coach, and why must we avoid this at all costs?
We discuss why there is a need for Emotional Intelligence (EI) in a coaching session for coaching needs analysis.
We discuss our recommended Coaching Structure and why it is designed that way.
We discuss various question techniques and what each is good for or why it should be avoided.
We discuss the phrase 'two ears, one mouth' in relation to great coaching and why we must be clever about listening.
We touch on Learning Styles to see what you think of each and how we can cater for them.
We delve into our SAS Feedback model and why we think feedback must be facilitated and not given.
We help you plan and prepare for your final session on the second day.
You deliver your final mini-coaching session. We record them (HD). We chat as a group.
Course delivery and venue
This is a two-day course where participants facilitate a coaching session on day two. All attendees will have the opportunity to coach a fellow participant and receive an HD recording of their session.
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Coach

Coaching

Coaching, Workplace coaching, Floor walking coaching, Organisational coaching, 

Introductory daily rate.

Registered charities and non profits only. 

Non profits only.

<h1 fr-original-style=" color: var(--thm-color-one);" id="isPasted" style="color: var(--thm-color-one); font-size: 2em; font-weight: 900; box-sizing: border-box;">Who is this Coach Training for?</h1>Well Coach training&nbsp;can be for everyone and at the same time for the select few. It is for everyone that is driven by impact, a drive to change people&#39;s lives , who wants the Flexibility to grow a thriving business globally by just having a laptop/mobile. Simply having a life of Freedom &amp; Purpose at the same time it is for the few who are serious about their growth and about building a state of the art Coaching Business It is perfect for those who want to step into their powerhouse! &nbsp;<h2 fr-original-style=" color: var(--thm-color-one);" style="color: var(--thm-color-one); box-sizing: border-box;">The Swift Shift Success Coaching Program brings you the best of the coaching practices into an Accredited Certification!!!!</h2> It is literally a deep dive into the amazing world of Coaching! &nbsp;<div fr-original-style="" style="box-sizing: border-box;" width="100%"><h1 fr-original-style=" color: var(--thm-color-one);" style="color: var(--thm-color-one); font-size: 2em; font-weight: 900; box-sizing: border-box;">PROGRAM&nbsp;STRUCTURE</h1></div><div fr-original-style="" style="box-sizing: border-box;" width="100%">Learning Module 1 Life &amp; Executive Coaching Path (Level 1) 60 Hours training + 30 hours Practice&nbsp;( 103 hours training &amp; 60 hours Practice)<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Coaching Trends (past, present and future)</li><li fr-original-style="" style="box-sizing: border-box;">Understanding Coaching Niches</li><li fr-original-style="" style="box-sizing: border-box;">Coaching Competencies covering the Art of Listening, questioning, Rapport, Feedback, Goal Setting....</li><li fr-original-style="" style="box-sizing: border-box;">Values in action</li><li fr-original-style="" style="box-sizing: border-box;">Understanding beliefs</li><li fr-original-style="" style="box-sizing: border-box;">A multitude of Coaching Models </li><li fr-original-style="" style="box-sizing: border-box;">Designing Alliance &amp; way forward</li><li fr-original-style="" style="box-sizing: border-box;">One on One Mentoring sessions (1)</li><li fr-original-style="" style="box-sizing: border-box;">Monthly Masterclasses &amp; Peer to Peer Coaching</li><li fr-original-style="" style="box-sizing: border-box;">and much more&nbsp;</li></ul></div><div fr-original-style="" style="box-sizing: border-box;" width="100%">This level qualifies you as a Success Coach :Life &amp; Executive &nbsp;Level 1 with the option to upgrade to Advanced Life &amp; Executive Coach with additional 43 hours of deep dive into Executive &amp; Team Coaching as well additional Life Coaching Tools. &nbsp;You will need to add additional 30 hours of practice as well.&nbsp; So both levels your Certificate will be of 163 hours .</div><div fr-original-style="" style="box-sizing: border-box;" width="100%"> </div><div fr-original-style="" style="box-sizing: border-box;" width="100%">THE INVESTMENT FOR LEVEL 1 VIRTUAL IS 1500 POUND ( 3 TO 5 HOURS PER WEEK)</div><div fr-original-style="" style="box-sizing: border-box;" width="100%">THE INVESTMENT FOR LEVEL 1 SELF PACED LEARNING WITH 2 TOUCH UP CALLS IS 1000POUND</div><div fr-original-style="" style="box-sizing: border-box;" width="100%"> </div><div fr-original-style="" style="box-sizing: border-box;" width="100%">Extra Paths:</div><div fr-original-style="" style="box-sizing: border-box;" width="100%">Upgrade Option 1: Not included in the Investment Learning Module 2&nbsp;NLP &amp; Neuroencoding tools for coaches (level 2)24 hours<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Uncovering the power of our mind</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Beliefs of Excellence</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">VAKOG systems</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Master your Communication</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Representational Systems&nbsp;</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">NLP Tools for Coaching &amp; personal Success</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Neuroencoding techniques</li></ul>Upgrade Option 2: Not included in the Investment&nbsp;Learning Module 3 Building a Successful Coaching Business (level 2)24 hours <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">The Journey of your business</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Coaching Business Model&nbsp;</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Business Saboteurs</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Ideal client &amp; niching</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Personal Branding</li><li fr-original-style="font-style: italic;" style="font-style: italic; box-sizing: border-box;">Program creation</li></ul></div><div fr-original-style="" style="box-sizing: border-box;" width="100%"><h1 fr-original-style=" color: var(--thm-color-one);" style="color: var(--thm-color-one); font-size: 2em; font-weight: 900; box-sizing: border-box;">YES WE ARE DIFFERENT</h1></div><div fr-original-style="" style="box-sizing: border-box;" width="100%">This Coaching Program is unlike any other Coaching certification in the Market, It gives you the exclusive opportunity to be qualified as an Executive &amp; Life Coach, as well as learn the NLP tools and the business building aspect. If you are starting your Coaching journey you can begin with the Executive &amp; Life Coaching Path 1, then sharpen &nbsp;your skills to gain the NLP tools (Path 2) and Boost your Career by Path 3. &nbsp; If you are a graduate coach and you want to take your business to the next level you can either Choose to add to your toolbox the NLP tools&nbsp;Path 2 and the Building your Coaching business path 3 or any of them You manage your learning and we are here to support with the best state of the art Coaching Program focusing&nbsp;on Life &amp; Executive Coaching We don&#39;t only promise we over deliver and always.&nbsp;The Success Coaching Program is a six months course with over 200 hours of study, practice, weekly sessions and a lot more It is available in several formats, Self Study online or Virtual or Face to Face, Public or specifically inhouse. <div fr-original-style="" style="box-sizing: border-box;" width="100%"><h1 fr-original-style=" color: var(--thm-color-one);" style="color: var(--thm-color-one); font-size: 2em; font-weight: 900; box-sizing: border-box;">Contact us now new cohort starting Soon</h1></div><div fr-original-style="" style="box-sizing: border-box;" width="100%">THE LOVE THAT OUR PARTNERS SHARE&nbsp; Few Testimonials&nbsp; "I am very grateful to be part of this powerful coaching course. I have never experienced real transformational magic like the one I am currently experiencing especially on a personal level. Pauline is very knowledgeable. She is tough but flexible. With the information she gives and the words she says, she managed to help me feel confident in myself and to challenge myself in order to start, step by step, my training toward the coaching journey. The course is very well structured and straightforward. Thank you Pauline for your time and help always". Ghinwa Sabra - Educator&nbsp; "The course is extremely comprehensive and in-depth, incredibly valuable and practical; especially the balance of practical and theory. Pauline is highly engaging, knowledgeable, experienced and brought a broad skill set to the sessions which brought the material to life, making it practical and applicable. I was able to get out of my comfort zone, it was balanced with an energy that was light, humorous and encouraging but also weighty enough to recognise&nbsp;the responsibility we hold to our Coachees. Pierre Rahi- Director of the Providence Hospital "I have previously taken Life Coaching certification from another institute, however, after taking the course with Pauline, &nbsp;now I can clearly say that the real life Coaching techniques are being experienced and applied. Furthermore, it is not only about the curriculum, as we might find plenty online, but it&#39;s mostly about the attitude and way of delivering this workshop that leaves a great impact on the professional and personal aspects of the attendees.&nbsp; Pauline is a live example of a human centered life/executive coach". Moustafa Tamimi - Human Development Trainer &amp; Mentor The Swiftshift Success coaching program is a very well designed program expertly delivered. It is an amazing combination of knowledge about coaching with the experience of working with others in a virtual environment which enables improvement and skills development. It has been a very positive experience and I have learned valuable coaching tools. LOVE IT! I highly recommend it to others interested in coaching &nbsp;Maguy Salameh - Career Counselor&nbsp; "If you&rsquo;re looking for a life coaching course, then you&rsquo;ve come to the right place! In this course there is a lot of informations presented in a clear and simple way. Pauline is amazing! her energy will make you feel happy and the time will fly by.&nbsp; The unique aspect of this course is the practice; there is a lot of practice that will boost your confidence as a coach, and you will form an incredible bond with the team. This course is highly recommended!!" Cynthia Chartouny - University Student</div></div>

Who is this Coach Training for?
Well Coach training can be for everyone and at the same time for the select few.

It is for everyone that is driven by impact, a drive to change people's lives , who wants the Flexibility to grow a thriving business globally by just having a laptop/mobile.
Simply having a life of Freedom & Purpose
at the same time it is for the few who are serious about their growth and about building a state of the art Coaching Business
It is perfect for those who want to step into their powerhouse!

 
The Swift Shift Success Coaching Program brings you the best of the coaching practices into an Accredited Certification!!!!

It is literally a deep dive into the amazing world of Coaching!
 
PROGRAM STRUCTURE
Learning Module 1 Life & Executive Coaching Path (Level 1) 60 Hours training + 30 hours Practice ( 103 hours training & 60 hours Practice)
Coaching Trends (past, present and future)
Understanding Coaching Niches
Coaching Competencies covering the Art of Listening, questioning, Rapport, Feedback, Goal Setting....
Values in action
Understanding beliefs
A multitude of Coaching Models
Designing Alliance & way forward
One on One Mentoring sessions (1)
Monthly Masterclasses & Peer to Peer Coaching
and much more
This level qualifies you as a Success Coach :Life & Executive Level 1 with the option to upgrade to Advanced Life & Executive Coach with additional 43 hours of deep dive into Executive & Team Coaching as well additional Life Coaching Tools. You will need to add additional 30 hours of practice as well. So both levels your Certificate will be of 163 hours .THE INVESTMENT FOR LEVEL 1 VIRTUAL IS 1500 POUND ( 3 TO 5 HOURS PER WEEK)THE INVESTMENT FOR LEVEL 1 SELF PACED LEARNING WITH 2 TOUCH UP CALLS IS 1000POUNDExtra Paths:
Upgrade Option 1: Not included in the Investment Learning Module 2 NLP & Neuroencoding tools for coaches (level 2)24 hours
Uncovering the power of our mind
Beliefs of Excellence
VAKOG systems
Master your Communication
Representational Systems
NLP Tools for Coaching & personal Success
Neuroencoding techniques
Upgrade Option 2: Not included in the Investment Learning Module 3 Building a Successful Coaching Business (level 2)24 hours
The Journey of your business
Coaching Business Model
Business Saboteurs
Ideal client & niching
Personal Branding
Program creation
YES WE ARE DIFFERENT
This Coaching Program is unlike any other Coaching certification in the Market,
It gives you the exclusive opportunity to be qualified as an Executive & Life Coach, as well as learn the NLP tools and the business building aspect.

If you are starting your Coaching journey you can begin with the Executive & Life Coaching Path 1,
then sharpen your skills to gain the NLP tools (Path 2) and Boost your Career by Path 3.
 
If you are a graduate coach and you want to take your business to the next level you can either Choose to add to your toolbox the NLP tools Path 2 and the Building your Coaching business path 3 or any of them

You manage your learning and we are here to support with the best state of the art Coaching Program focusing on Life & Executive Coaching

We don't only promise we over deliver and always. 
The Success Coaching Program is a six months course with over 200 hours of study, practice, weekly sessions and a lot more
It is available in several formats, Self Study online or Virtual or Face to Face, Public or specifically inhouse.
Contact us now new cohort starting Soon
THE LOVE THAT OUR PARTNERS SHARE 
Few Testimonials 

"I am very grateful to be part of this powerful coaching course. I have never experienced real transformational magic like the one I am currently experiencing especially on a personal level. Pauline is very knowledgeable. She is tough but flexible. With the information she gives and the words she says, she managed to help me feel confident in myself and to challenge myself in order to start, step by step, my training toward the coaching journey. The course is very well structured and straightforward.
Thank you Pauline for your time and help always". Ghinwa Sabra - Educator 
"The course is extremely comprehensive and in-depth, incredibly valuable and practical; especially the balance of practical and theory. Pauline is highly engaging, knowledgeable, experienced and brought a broad skill set to the sessions which brought the material to life, making it practical and applicable. I was able to get out of my comfort zone, it was balanced with an energy that was light, humorous and encouraging but also weighty enough to recognise the responsibility we hold to our Coachees. Pierre Rahi- Director of the Providence Hospital

"I have previously taken Life Coaching certification from another institute, however, after taking the course with Pauline, now I can clearly say that the real life Coaching techniques are being experienced and applied. Furthermore, it is not only about the curriculum, as we might find plenty online, but it's mostly about the attitude and way of delivering this workshop that leaves a great impact on the professional and personal aspects of the attendees. 
Pauline is a live example of a human centered life/executive coach". Moustafa Tamimi - Human Development Trainer & Mentor
The Swiftshift Success coaching program is a very well designed program expertly delivered. It is an amazing combination of knowledge about coaching with the experience of working with others in a virtual environment which enables improvement and skills development. It has been a very positive experience and I have learned valuable coaching tools. LOVE IT! I highly recommend it to others interested in coaching Maguy Salameh - Career Counselor 
"If you’re looking for a life coaching course, then you’ve come to the right place! In this course there is a lot of informations presented in a clear and simple way. Pauline is amazing! her energy will make you feel happy and the time will fly by. 
The unique aspect of this course is the practice; there is a lot of practice that will boost your confidence as a coach, and you will form an incredible bond with the team.
This course is highly recommended!!" Cynthia Chartouny - University Student

Swift Shift Coaching & Consultancy Ltd - Success Academy

Mindfulness

Life Coaching

Success

NLP Practitioner

Positive Psychology

Clarity

This Coaching Program is unlike any other Coaching certification in the Market,
It gives you the exclusive opportunity to be qualified as an Executive & Life Coach, as well as learn the NLP tools and the business building aspect.

Success Coaching Diploma

An intensive group coaching programme for qualified and certified coaches who want to add group coaching as an offer in their practice. This programme is for coaches who are interested in developing their understanding of group coaching, the skills required to facilitate group coaching and add value to their business and their clients. The objectives of the programme are, to:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">understand the principles of group coaching</li><li fr-original-style="" style="box-sizing: border-box;">understand the impact of group dynamics</li><li fr-original-style="" style="box-sizing: border-box;">apply coaching skills in a group context</li></ul> Course SummaryThis programme has a mix of group and 1to1 sessions, as outlined below:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Five Tutorial sessions (4 hours each) - on set dates, 9am - 1pm</li><li fr-original-style="" style="box-sizing: border-box;">Two Mentoring sessions (1 hour each) - dates to be agreed with the Tutor</li><li fr-original-style="" style="box-sizing: border-box;">Two Group Supervision Sessions (1.5 hours each) - dates to be agreed with the Tutor</li></ul> The interactive 5 half days will introduce a variety of topics supported through practice. Topics covered during the programme include;<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Developing understanding of group coaching; the context, contracting and care</li><li fr-original-style="" style="box-sizing: border-box;">Building knowledge and understanding of the interference and shadows</li><li fr-original-style="" style="box-sizing: border-box;">Practising group coaching skills working with holding, containing, dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Tools of choice for group coaching</li><li fr-original-style="" style="box-sizing: border-box;">Recognising your strengths and challenges as a professional coach, working with groups</li><li fr-original-style="" style="box-sizing: border-box;">Practical matters, set up and running</li><li fr-original-style="" style="box-sizing: border-box;">Feedback, reflection, and supervision</li></ul> A﻿ BSC Certificate of Attendance is available on request. 8 participants maximum per group. Once you have bookedPlease look out for the joining instructions which will be emailed to you 3 weeks prior to the programme, if you can&#39;t see the email please check your spam folder.

An intensive group coaching programme for qualified and certified coaches who want to add group coaching as an offer in their practice.


This programme is for coaches who are interested in developing their understanding of group coaching, the skills required to facilitate group coaching and add value to their business and their clients.


The objectives of the programme are, to:
understand the principles of group coaching
understand the impact of group dynamics
apply coaching skills in a group context


Course Summary
This programme has a mix of group and 1to1 sessions, as outlined below:
Five Tutorial sessions (4 hours each) - on set dates, 9am - 1pm
Two Mentoring sessions (1 hour each) - dates to be agreed with the Tutor
Two Group Supervision Sessions (1.5 hours each) - dates to be agreed with the Tutor


The interactive 5 half days will introduce a variety of topics supported through practice. Topics covered during the programme include;
Developing understanding of group coaching; the context, contracting and care
Building knowledge and understanding of the interference and shadows
Practising group coaching skills working with holding, containing, dynamics
Tools of choice for group coaching
Recognising your strengths and challenges as a professional coach, working with groups
Practical matters, set up and running
Feedback, reflection, and supervision


A BSC Certificate of Attendance is available on request.


8 participants maximum per group.


Once you have booked
Please look out for the joining instructions which will be emailed to you 3 weeks prior to the programme, if you can't see the email please check your spam folder.

British School of Coaching

An intensive group coaching programme for qualified and certified coaches who want to add group coaching as an offer in their practice. 

Group Coaching Programme

<div id="course-pills-1">Duration1 Days6 CPD hoursOverviewThe Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?</div><div id="course-pills-2"><h3>1 - Defining Coaching and Mentoring</h3> <ul> <li>Defining mentoring</li> <li>Defining what coaching is and is not</li> <li>Elements of coaching</li> <li>Factors for success</li> <li>Critical Coaching Skills</li> </ul> <h3>2 - Coaching Assessment</h3> <ul> <li>Individual coaching assessment</li> <li>Reflection and discussion of results</li> </ul> <h3>3 - Interpersonal Communication</h3> <ul> <li>Interpersonal communication skills</li> <li>Open and closed questions</li> <li>Probing techniques and process</li> <li>Active listening</li> </ul> <h3>4 - Setting Goals with SPIRIT</h3> <ul> <li>Identifying Values</li> <li>Identifying Dreams</li> <li>Setting S.P.I.R.I.T. goals</li> </ul> <h3>5 - Learning Styles and Principles</h3> <ul> <li>Three learning styles</li> <li>Adult learning principles</li> </ul> <h3>6 - The Coaching Model</h3> <ul> <li>Components of the coaching model</li> <li>Coaching model characteristics</li> <li>Giving effective feedback</li> </ul> <h3>7 - Bringing It All Together</h3> <ul> <li>Coaching skills reinforcement</li> <li>Case studies</li> </ul></div>

Duration
1 Days
6 CPD hours
Overview
The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?
1 - Defining Coaching and Mentoring
Defining mentoring
Defining what coaching is and is not
Elements of coaching
Factors for success
Critical Coaching Skills
2 - Coaching Assessment
Individual coaching assessment
Reflection and discussion of results
3 - Interpersonal Communication
Interpersonal communication skills
Open and closed questions
Probing techniques and process
Active listening
4 - Setting Goals with SPIRIT
Identifying Values
Identifying Dreams
Setting S.P.I.R.I.T. goals
5 - Learning Styles and Principles
Three learning styles
Adult learning principles
6 - The Coaching Model
Components of the coaching model
Coaching model characteristics
Giving effective feedback
7 - Bringing It All Together
Coaching skills reinforcement
Case studies

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