Description There is a proverb says 'many a little makes a mickle' that indicates a team-afford can manage a difficult work easily. But most often people get confused on how to make an effective team. Don't worry. You may look at the High Performance Team Building course. The High Performance Team Building course is designed in such a way that will direct you some crucial method to work in a group. It assists you to learn how to make your co-workers agile, enthusiastic, vibrant, and co-operative with each other. The course also shows you how to form, manage, identify problems, and create an effective team for the betterment of workplace. The lessons of this course enable you to rectify your ideas developing your thoughts, increasing your mental ability, and taking a proper action in regards to problems and difficulties. At the end of the course, you will know how to make an effective team for better performance. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? High Performance Team Building is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our High Performance Team Building is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 Building High Performance Teams How do Teams Become High Performing? 00:04:00 Team Forming 00:04:00 Team Storming 00:06:00 Team Norming 00:04:00 Team Dysfunction vs Effectiveness 00:05:00 Team Performing 00:04:00 Google Team Performance 00:04:00 Team Adjourning 00:02:00 Conclusion Course Recap 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Find out about the superfoods from each food group, and explore how you can add healthy foods to your diet to support a healthy lifestyle. Learn how to get the most out of your diet, and create a healthy eating plan that's delicious and easy to stick to. Avoid the confusion and conflicting information about fad diets, or the expense of pre-packaged diet foods, and learn how to use superfoods to create the perfect, personalised diet for you. Discover which superfoods you already eat and enjoy, and build your ideal meal plans! What You Will Learn on the Superfood Masterclass Course: Learn about the basics of a healthy diet and how to personalise your diet to suit your needs. Study superfood vegetables, fruits, and berries and learn how to include them in your diet. Look at superfood meat, poultry, fish, and seafood and discover the benefits of each. Discover the food you should be eating to achieve specific health goals. Find out which food gives you more energy and the right food to eat for muscle gains. Learn which superfoods will boost your metabolism. Gain an understanding of which superfoods are right for special diets such as high fat or high fibre diet. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
Overview The corporate world is on a rapid rise all over the world, and it offers great career opportunities. However, you will need some basic skills to thrive in this sector. You can start developing these skills with our Corporate Risk and Crisis Management Training course. This course will prepare you for the challenges of the corporate world. In this step-by-step learning process, you will be introduced to the fundamentals of corporate risks and crises. The course will teach you how to assess risks. You will learn the skills to identify financial risks, asses and manage crises and develop emergency response plans. Further in the study, you will also acquire the expertise to handle the post-crisis situation. At the end of the course you will receive a certificate of achievement. This certificate will add significant value to your resume and keep you ahead of the competition. Enrol now! Course Preview Learning Outcomes Familairse yourself with the process of risk analysis and management Understand the strategies for managing financial risks Learn about crisis and crisis management Know how to develop an emergency response plan Build the skills to manage the post-crisis phase Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Risk Management Crisis Management Risk Assessment Who Should Take This Corporate Risk and Crisis Management Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Corporate Risk and Crisis Management Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Corporate Risk and Crisis Management Training Certification After completing and passing the Corporate Risk and Crisis Management Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Corporate Risk and Crisis Management Training will equip you with effective skills and abilities and help you explore career paths such as Risk Manager Crisis Communication Specialist Crisis Management Specialist Module 01: Introduction To Risks And Risk Analysis Introduction to Risks and Risk Analysis 00:31:00 Module 02: Process Of Risk Analysis And Management The Process of Risk Analysis and Management 00:29:00 Module 03: Corporate Of Risk Management Corporate Risk Management 00:34:00 Module 04: Managing Financial Risks Managing Financial Risks 00:54:00 Module 05: Introduction To Crisis And Crisis Management Introduction to Crisis and Crisis Management 00:37:00 Module 06: Crisis Response And Communication Crisis Management Team 01:02:00 Module 07: Incidents Management And Emergency Response Plan Incidents Management and Emergency Response Plan 00:51:00 Module 08: Crisis Management Team Crisis Response and Communication 00:37:00 Module 09: Post Crisis Phase Post Crisis Phase 00:28:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Want to increase the business growth of your company by enhancing the workplace environment? Enrol the Workplace Essential Training: Team Player course and learn the workplace essential skills for becoming a good team player. Teamwork is one of the secrets of success for any business organization. However, to ensure good teamwork required a plethora of things including good leadership and the way a leader treat and engage other team members, communication skills, and more. Throughout the course, you will learn how to become a good team player. The course explains team player and non-team player and shows the difference between them. Instead of these, the course discusses the qualities of a team player. You will know the different types of teams and the types of teams a successful organization needs. The course helps you to identify what type of team player you are and what is your role in the workplace. In short, the course guides you to develop strategies for enhancing teamwork. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? Workplace Essential Training: Team Player is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Essential Training: Team Player is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Overview 00:05:00 Being a Team Player 00:15:00 Being a Good Team Player 00:30:00 Team Work 00:20:00 Why Teamwork Fails 00:30:00 Strategies 00:15:00 Course Certification Order your Certificate 00:00:00
Health and Wellbeing Training Online Unlock the Power of Health and Wellbeing Training Course: Enrol Now! Do you want to learn more about the science behind what keeps us healthy? Do you wish to pursue a profession in wellness or healthcare? Then this Health and Wellbeing Training course is ideal for you. This Health and Wellbeing course provides a solid foundation of the principles in health and wellbeing. In addition, the skills and knowledge that you will gain through studying this Health and Wellbeing course will help you get one step closer to your professional goals and develop your skills for a successful career. This Health and Wellbeing: Health and Wellbeing Training course will teach you about health and social concerns like addiction, mood disorders, and nutrition, among many others. Whether you desire to be a Social Worker, a Counsellor, or a Mental Health Worker, the Health and Wellbeing course is a complete guide that will equip you to help others. Enrol in the Health and Wellbeing: Health and Wellbeing Training course to gain access to high-quality training modules that will cover the essential topics you need to excel in your chosen field and help you get closer to your dream job! Courses you will get: Course 01: Diploma in Health and Wellbeing Course 02: Level 5 Mental Health Care - MCA and DOLS Course 03: Level 1 Diet and Nutrition Course 04: Equality and Diversity [ Note: Free PDF certificate as soon as completing the Health and Wellbeing: Health and Wellbeing Training course] Health and Wellbeing Training Online This Health and Wellbeing: Health and Wellbeing Training Course consists of 10 modules. Course Curriculum of Diploma in Health and Wellbeing Module 01: Fundamentals of Health and Wellbeing Module 02: Understanding Personality Disorders and Psychotic Disorders Module 03: Understanding Anxiety Disorders and Mood Disorders Module 04: Schizophrenia Module 05: Health Stress and Coping Module 06: The Impacts of Alcohol & Tobacco Use for Personal Health Module 07: Some Important Topics Related to Personal Health (1) Module 08: Some Important Topics Related to Personal Health (2) Module 09: Fundamentals of Environmental Health and Risk Assessment Module 10: Treating Psychological Disorders Assessment Method of Health and Wellbeing: Health and Wellbeing Training After completing Health and Wellbeing: Health and Wellbeing Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Health and Wellbeing: Health and Wellbeing Training After completing the Health and Wellbeing: Health and Wellbeing Training course, you can instantly download your certificate for FREE. Who is this course for? Health and Wellbeing Training Online You do not need any prior qualifications or experience to apply for this Health and Wellbeing: Health and Wellbeing Training. This course is open to anyone who wants to learn new skills. Requirements Health and Wellbeing Training Online To enrol in this Health and Wellbeing: Health and Wellbeing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Health and Wellbeing: Health and Wellbeing Course. Be energetic and self-motivated to complete our Health and Wellbeing: Health and Wellbeing Course. Basic computer Skill is required to complete our Health and Wellbeing: Health and Wellbeing Course. If you want to enrol in our Health and Wellbeing: Health and Wellbeing Course, you must be at least 15 years old. Career path Health and Wellbeing Training Online Social Care Worker Recovery Worker Community Wellbeing Officer Counsellor Mental Health Care Worker
Register on the Food and Health Advisor today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Food and Health Advisor is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Food and Health Advisor Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Food and Health Advisor, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: The Relationship between Nutrition and Mental Health The Relationship between Nutrition and Mental Health 00:20:00 Module 02: The Second Brain: Trust Your Gut The Second Brain: Trust Your Gut 00:14:00 Module 03: Diet and Mental Health in Adults Diet and Mental Health in Adults 00:19:00 Module 04: Trends in Food Consumption and Mental Health Trends in Food Consumption and Mental Health 00:22:00 Module 05: General Principles of Food Labelling General Principles of Food Labelling 00:24:00 Module 06: Components of a Food Label Components of a Food Label 00:20:00 Module 07: Nutrition Labelling Nutrition Labelling 00:20:00 Module 08: Enforcement Bodies and Relevant Legislation in the UK Enforcement Bodies and Relevant Legislation in the Uk 00:27:00 Module 09: UK Regulations and Laws on Food Labelling UK Regulations and Laws on Food Labelling 00:30:00 Module 10: Public Health and Food Safety Public Health and Food Safety 00:13:00 Module 11: Disorders of Mood and Behaviour Disorders of Mood and Behaviour 00:13:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Overview This comprehensive course on Brain Fitness: Train Faster Thinking, Better Memory & Focus will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Brain Fitness: Train Faster Thinking, Better Memory & Focus comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Brain Fitness: Train Faster Thinking, Better Memory & Focus. It is available to all students, of all academic backgrounds. Requirements Our Brain Fitness: Train Faster Thinking, Better Memory & Focus is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 34 lectures • 02:06:00 total length •What You Will Learn In The Course: 00:02:00 •Basic Brain Anatomy: 00:04:00 •The Different Types Of Intelligences: 00:04:00 •The Different Learning Styles: 00:05:00 •How To Capture New Information More Efficiently: 00:05:00 •How To Build Up Your Vocabulary: 00:04:00 •How To Do Quick Calculations: 00:02:00 •My Favorite Mental Stimulations: 00:04:00 •Memory Explained: 00:02:00 •The Best Memory Building Techniques: 00:04:00 •How To Make Your Memory Age-Proof: 00:04:00 •Memory Killers To Avoid: 00:03:00 •The Best Supplements For More Focus & Memory: 00:02:00 •How To Understand & Reduce Stress: 00:06:00 •The Best Foods Against Depression & Stress: 00:03:00 •Introduction Focus & Organization: 00:02:00 •The Modern Dilemma: 00:04:00 •Too Many Distractions: 00:02:00 •How To Reduce The Number Of Decisions You Have To Make Every Day: 00:05:00 •How To Organize Your Home: 00:07:00 •How To Organize Your Time: 00:06:00 •How To Organize Your Social Life: 00:07:00 •How To Be More Productive At Work: 00:08:00 •Value Your Time: 00:05:00 •How Your Diet Affects Your Health: 00:04:00 •How To Eat For Longevity: 00:01:00 •Calories Explained: 00:04:00 •Bodyweight & Health: 00:05:00 •The Right Food Choices For A Longer Life: 00:02:00 •Quality Protein Sources: 00:01:00 •Quality Fat Sources: 00:01:00 •How Much Of Each?: 00:04:00 •How A Sedentary Lifestyle Can Hurt Your Brain: 00:01:00 •The Best Type Of Physical Exercise For The Brain: 00:03:00
Register on the Leadership and Influencing Skills today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Leadership and Influencing Skills course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get Out Of Studying Leadership and Influencing Skills With Janets Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Method of Assessment To successfully complete the Leadership and Influencing Skills course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Leadership and Influencing Skills course. After successfully passing the Leadership and Influencing Skills course exam, you will be able to apply for a CPD-accredited certificate as proof of your Leadership and Influencing Skills qualification. Certification All students who successfully complete the Leadership and Influencing Skills course can instantly download their digital certificate. You can also purchase a hard copy of the Leadership and Influencing Skills course certificate, which will be delivered by post for £9.99. Who Is This Course For The Leadership and Influencing Skills is ideal for those who already work in this sector or are an aspiring professional. This Leadership and Influencing Skills course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The Leadership and Influencing Skills is open to all students and has no formal entry requirements. To study the Leadership and Influencing Skills course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path The Leadership and Influencing Skills is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Leadership and Influencing Skills and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Module 01: Developing the Leader Within You Developing the Leader Within You 00:22:00 Module 02: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:18:00 Module 03: Communication Skills Communication Skills 00:27:00 Module 04: Public Speaking Public Speaking 00:31:00 Module 05: Critical Thinking in Problem-Solving and Decision Making Critical Thinking in Problem-Solving and Decision Making 00:24:00 Module 06: Motivation and Counselling Motivation and Counselling 00:17:00 Module 07: Management and Leadership Management and Leadership 00:27:00 Mock Exam Mock Exam- Leadership and Influencing Skills 00:20:00 Final Exam Final Exam- Leadership and Influencing Skills 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.