1481 Coach courses in Manchester delivered Live Online

Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is any IT, facilities or data centre professional, who are involved in the design/build, renovation or relocation of a mission-critical data centre. Overview This 5-day course is designed to prepare participants to analyse a given business case and perform technical evaluation for a project plan and a set of designs for the implementation of a mission critical data centre. The course also engages participants in product evaluations and demonstrates how to select equipment and develop equipment test scripts (IET) and integrated performance and validation testing (IPVT). CDCE© builds upon knowledge gained in CDCP and CDCS courses. Participants who pass the exam will join the industry's elite data centre project design experts. CDCE© is the highest level training in the EPI Design and Build training track under the EPI Data Centre Training Framework. Participants must hold a valid CDCS certificate in order to be able to register for the CDCE class. CDCE© is the premier certification for data centre professionals in the data centre design/build and related fields. Data Centre Life Cycle Data centre lifecycle stages and phases Exercise: Stage/Phase/Milestone/Document mapping Design Preparation Creation of a SON ? Statement Of Need Technology review Conceptual sizing How to calculate for computer room space How to calculate facility space How to calculate incoming power Exercise: Conceptual sizing building and power Analysing capacity of existing facility Analysing investment options Site selection Permits and approvals Exercise: Site selection Conceptual design Budget and project timeline Business case preparation Project delivery structure Project management options Project manager and team Design Planning OSRA?Operational Systems Requirement Analysis TFRA?Technical Facilities Requirement Analysis Operations and maintenance review RFP?Request For Proposal process Vendor selection Design Development Project planning Design development PDR ? Preliminary Design Review Equipment selection FDR/V ? Final Design Review/Validation Exercise: Full design validation of power, cooling, floor plans, fire suppression Design freeze and LLTI Creation of construction documents BOM/BOQ ? Bill Of Material/Bill Of Quantity Exercise: Equipment selection Acquire Requirements of purchase orders Shipping terms FWT/FAT ? Factory Witness Test/Factory Acceptance Test Sequencing Incoming goods inspection and handling Asset management Construct Temporary essential services Erection of the building Permanent essential services Building inspection Snag list COF?Certificate Of Fitness Fit-Out Fit-Out Builders cleaning As-Built Drawings Test & Commissioning IET?Individual Equipment Test IPVT/IST?Integrated Performance Verification Test/Integrated Systems Test Common mistakes with IET/IPVT Deep cleaning Exercise: IET/IPVT scripting Hand-Over Facility hand-over requirements and documents PCC?Practical Completion Certificate DLP?Defect Liability Period Defect Management ICT Systems Installation ICT Systems Testing Hand-Over/DLP Expiry FCC?Final Completion Certificate Retirement Reasons and definitions of retirement Building the business case and project plan Sequencing Transfer of site Demolishing of site Legal matters FCC?Final Completion Certificate Exam: Certified Data Centre Expert (CDCE©) The CDCE© exam is in two parts: Part A is a 90-minute closed book exam, with 60 multiple-choice questions. For Part A, the candidate requires a minimum of 45 correct answers to pass the exam. Part B is a 90-minute closed book exam, with 25 open questions. For Part B the candidate needs to obtain a minimum of 75% to pass. Additional course details: Nexus Humans Certified Data Centre Expert (CDCE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Expert (CDCE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential makes you a recognized expert and leader in the HR field and a valuable asset to your organization, keeping you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills. Students will be able to identify areas of strength and build on them. They will also see where they will need further concentrated study in preparation for their exam. 1 - INTRODUCTION The SHRM Body of Competency and Knowledge? (BoCK) The SHRM-CP and SHRM-SCP Certifications The SHRM Learning System© for SHRM-CP/SHRM-SCP 2 - HR COMPETENCIES Behavioral Competencies 3 - DOMAIN 1: PEOPLE Functional Area #1: HR Strategic Planning Functional Area #2: Talent Acquisition Functional Area #3: Employee Engagement and Retention Functional Area #4: Learning and Development Functional Area #5: Total Rewards 4 - DOMAIN 2: ORGANIZATION Functional Area #6: Structure of the HR Function Functional Area #7: Organizational Effectiveness and Development Functional Area #8: Workforce Management Functional Area #9: Employee and Labor Relations Functional Area #10: Technology Management 5 - DOMAIN 3: WORKPLACE Functional Area #11: HR in the Global Context Functional Area #12: Diversity and Inclusion Functional Area #13: Risk Management Functional Area #14: Corporate Social Responsibly Functional Area #15: U.S. Employment Law and Regulations 6 - FINAL EXAM/REVIEW/DISCUSSION Additional course details: Nexus Humans SHRM-CP/SHRM-SCP Certification Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SHRM-CP/SHRM-SCP Certification Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed primarily for cybersecurity practitioners preparing for or who currently perform job functions related to protecting information systems by ensuring their availability, integrity, authentication, confidentiality, and non-repudiation. It is ideal for those roles within federal contracting companies and private sector firms whose mission or strategic objectives require the execution of Defensive Cyber Operations (DCO) or DoD Information Network (DoDIN) operation and incident handling. This course focuses on the knowledge, ability, and skills necessary to provide for the defense of those information systems in a cybersecurity context, including protection, detection, analysis, investigation, and response processes. Overview In this course, you will identify, assess, respond to, and protect against security threats and operate a system and network security analysis platform. You will: Assess cybersecurity risks to the organization. Analyze the threat landscape. Analyze various reconnaissance threats to computing and network environments. Analyze various attacks on computing and network environments. Analyze various post-attack techniques. Assess the organization's security posture through auditing, vulnerability management, and penetration testing. Collect cybersecurity intelligence from various network-based and host-based sources. Analyze log data to reveal evidence of threats and incidents. Perform active asset and network analysis to detect incidents. Respond to cybersecurity incidents using containment, mitigation, and recovery tactics. Investigate cybersecurity incidents using forensic analysis techniques. This course covers network defense and incident response methods, tactics, and procedures that are in alignment with industry frameworks such as NIST 800-61r2 (Computer Security Incident Handling Guide), US-CERT's National Cyber Incident Response Plan (NCIRP), and Presidential Policy Directive (PPD)-41 on Cyber Incident Coordination. It is ideal for candidates who have been tasked with the responsibility of monitoring and detecting security incidents in information systems and networks, and for executing standardized responses to such incidents. The course introduces tools, tactics, and procedures to manage cybersecurity risks, defend cybersecurity assets, identify various types of common threats, evaluate the organization's security, collect and analyze cybersecurity intelligence, and remediate and report incidents as they occur. This course provides a comprehensive methodology for individuals responsible for defending the cybersecurity of their organization. This course is designed to assist students in preparing for the CertNexus CyberSec First Responder (Exam CFR-410) certification examination. What you learn and practice in this course can be a significant part of your preparation. In addition, this course and subsequent certification (CFR-410) meet all requirements for personnel requiring DoD directive 8570.01-M position certification baselines: CSSP Analyst CSSP Infrastructure Support CSSP Incident Responder CSSP Auditor The course and certification also meet all criteria for the following Cybersecurity Maturity Model Certification (CMMC) domains: Incident Response (IR) Audit and Accountability (AU) Risk Management (RM) Lesson 1: Assessing Cybersecurity Risk Topic A: Identify the Importance of Risk Management Topic B: Assess Risk Topic C: Mitigate Risk Topic D: Integrate Documentation into Risk Management Lesson 2: Analyzing the Threat Landscape Topic A: Classify Threats Topic B: Analyze Trends Affecting Security Posture Lesson 3: Analyzing Reconnaissance Threats to Computing and Network Environments Topic A: Implement Threat Modeling Topic B: Assess the Impact of Reconnaissance Topic C: Assess the Impact of Social Engineering Lesson 4: Analyzing Attacks on Computing and Network Environments Topic A: Assess the Impact of System Hacking Attacks Topic B: Assess the Impact of Web-Based Attacks Topic C: Assess the Impact of Malware Topic D: Assess the Impact of Hijacking and Impersonation Attacks Topic E: Assess the Impact of DoS Incidents Topic F: Assess the Impact of Threats to Mobile Security Topic G: Assess the Impact of Threats to Cloud Security Lesson 5: Analyzing Post-Attack Techniques Topic A: Assess Command and Control Techniques Topic B: Assess Persistence Techniques Topic C: Assess Lateral Movement and Pivoting Techniques Topic D: Assess Data Exfiltration Techniques Topic E: Assess Anti-Forensics Techniques Lesson 6: Assessing the Organization's Security Posture Topic A: Implement Cybersecurity Auditing Topic B: Implement a Vulnerability Management Plan Topic C: Assess Vulnerabilities Topic D: Conduct Penetration Testing Lesson 7: Collecting Cybersecurity Intelligence Topic A: Deploy a Security Intelligence Collection and Analysis Platform Topic B: Collect Data from Network-Based Intelligence Sources Topic C: Collect Data from Host-Based Intelligence Sources Lesson 8: Analyzing Log Data Topic A: Use Common Tools to Analyze Logs Topic B: Use SIEM Tools for Analysis Lesson 9: Performing Active Asset and Network Analysis Topic A: Analyze Incidents with Windows-Based Tools Topic B: Analyze Incidents with Linux-Based Tools Topic C: Analyze Indicators of Compromise Lesson 10: Responding to Cybersecurity Incidents Topic A: Deploy an Incident Handling and Response Architecture Topic B: Mitigate Incidents Topic C: Hand Over Incident Information to a Forensic Investigation Lesson 11: Investigating Cybersecurity Incidents Topic A: Apply a Forensic Investigation Plan Topic B: Securely Collect and Analyze Electronic Evidence Topic C: Follow Up on the Results of an Investigation Additional course details: Nexus Humans CertNexus Certified CyberSec First Responder (CFR-410) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Certified CyberSec First Responder (CFR-410) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The Certified Ethical Hacking v12 course will significantly benefit security officers, auditors, security professionals, site administrators, and anyone who is concerned about the integrity of the network infrastructure. Overview Information security controls, laws, and standards. Various types of footprinting, footprinting tools, and countermeasures. Network scanning techniques and scanning countermeasures Enumeration techniques and enumeration countermeasures Vulnerability analysis to identify security loopholes in the target organization?s network, communication infrastructure, and end systems. System hacking methodology, steganography, steganalysis attacks, and covering tracks to discover system and network vulnerabilities. Different types of malware (Trojan, Virus, worms, etc.), system auditing for malware attacks, malware analysis, and countermeasures. Packet sniffing techniques to discover network vulnerabilities and countermeasures to defend against sniffing. Social engineering techniques and how to identify theft attacks to audit human-level vulnerabilities and social engineering countermeasures. DoS/DDoS attack techniques and tools to audit a target and DoS/DDoS countermeasures. Session hijacking techniques to discover network-level session management, authentication/authorization, and cryptographic weaknesses and countermeasures. Webserver attacks and a comprehensive attack methodology to audit vulnerabilities in webserver infrastructure, and countermeasures. Web application attacks, comprehensive web application hacking methodology to audit vulnerabilities in web applications, and countermeasures. SQL injection attack techniques, injection detection tools to detect SQL injection attempts, and countermeasures. Wireless encryption, wireless hacking methodology, wireless hacking tools, and Wi-Fi security tools. Mobile platform attack vector, android vulnerability exploitations, and mobile security guidelines and tools. Firewall, IDS and honeypot evasion techniques, evasion tools and techniques to audit a network perimeter for weaknesses, and countermeasures. Cloud computing concepts (Container technology, serverless computing), the working of various threats and attacks, and security techniques and tools. Penetration testing, security audit, vulnerability assessment, and penetration testing roadmap. Threats to IoT and OT platforms and defending IoT and OT devices. Cryptography ciphers, Public Key Infrastructure (PKI), cryptography attacks, and cryptanalysis tools. CEH provides an in-depth understanding of ethical hacking phases, various attack vectors, and preventative countermeasures. It will teach you how hackers think and act maliciously so you will be better positioned to setup your security infrastructure and defend against future attacks. An understanding of system weaknesses and vulnerabilities helps organizations strengthen their system security controls to minimize the risk of an incident. CEH was built to incorporate a hands-on environment and systematic process across each ethical hacking domain and methodology, giving you the opportunity to work towards proving the required knowledge and skills needed to achieve the CEH credential. You will be exposed to an entirely different posture toward the responsibilities and measures required to be secure. Now in its 12th version, CEH continues to evolve with the latest operating systems, tools, tactics, exploits, and technologies. 1 - Introduction to Ethical Hacking Information Security Overview Cyber Kill Chain Concepts Hacking Concepts Ethical Hacking Concepts Information Security Controls Information Security Laws and Standards 2 - 2 - Foot-printing and Reconnaissance Footprinting Concepts Footprinting through Search Engines Footprinting through Web Services Footprinting through Social Networking Sites Website Footprinting Email Footprinting Who is Footprinting DNS Footprinting Network Footprinting Footprinting through Social Engineering Footprinting Tools Footprinting Countermeasures 3 - Scanning Networks Network Scanning Concepts Scanning Tools Host Discovery Port and Service Discovery OS Discovery (Banner Grabbing/OS Fingerprinting) Scanning Beyond IDS and Firewall Draw Network Diagrams 4 - Enumeration Enumeration Concepts NetBIOS Enumeration SNMP Enumeration LDAP Enumeration NTP and NFS Enumeration SMTP and DNS Enumeration Other Enumeration Techniques Enumeration Countermeasures 5 - Vulnerability Analysis Vulnerability Assessment Concepts Vulnerability Classification and Assessment Types Vulnerability Assessment Solutions and Tools Vulnerability Assessment Reports 6 - System Hacking System Hacking Concepts Gaining Access Escalating Privileges Maintaining Access Clearing Logs 7 - Malware Threats Malware Concepts APT Concepts Trojan Concepts Virus and Worm Concepts Fileless Malware Concepts Malware Analysis Countermeasures Anti-Malware Software 8 - Sniffing Sniffing Concepts Sniffing Technique: MAC Attacks Sniffing Technique: DHCP Attacks Sniffing Technique: ARP Poisoning Sniffing Technique: Spoofing Attacks Sniffing Technique: DNS Poisoning Sniffing Tools Countermeasures Sniffing Detection Techniques 9 - Social Engineering Social Engineering Concepts Social Engineering Techniques Insider Threats Impersonation on Social Networking Sites Identity Theft Countermeasures 10 - Denial-of-Service DoS/DDoS Concepts DoS/DDoS Attack Techniques BotnetsDDoS Case Study DoS/DDoS Attack Tools Countermeasures DoS/DDoS Protection Tools 11 - Session Hijacking Session Hijacking Concepts Application Level Session Hijacking Network Level Session Hijacking Session Hijacking Tools Countermeasures 12 - Evading IDS, Firewalls, and Honeypots IDS, IPS, Firewall, and Honeypot Concepts IDS, IPS, Firewall, and Honeypot Solutions Evading IDS Evading Firewalls IDS/Firewall Evading Tools Detecting Honeypots IDS/Firewall Evasion Countermeasures 13 - Hacking Web Servers Web Server Concepts Web Server Attacks Web Server Attack Methodology Web Server Attack Tools Countermeasures Patch Management Web Server Security Tools 14 - Hacking Web Applications Web Application Concepts Web Application Threats Web Application Hacking Methodology Web API, Webhooks, and Web Shell Web Application Security 15 - SQL Injection SQL Injection Concepts Types of SQL Injection SQL Injection Methodology SQL Injection Tools Evasion Techniques Countermeasures 16 - Hacking Wireless Networks Wireless Concepts Wireless Encryption Wireless Threats Wireless Hacking Methodology Wireless Hacking Tools Bluetooth Hacking Countermeasures Wireless Security Tools 17 - Hacking Mobile Platforms Mobile Platform Attack Vectors Hacking Android OS Hacking iOS Mobile Device Management Mobile Security Guidelines and Tools 18 - IoT and OT Hacking IoT Hacking IoT Concepts IoT Attacks IoT Hacking Methodology IoT Hacking Tools Countermeasures OT Hacking OT Concepts OT Attacks OT Hacking Methodology OT Hacking Tools Countermeasures 19 - Cloud Computing Cloud Computing Concepts Container Technology Serverless Computing Cloud Computing Threats Cloud Hacking Cloud Security 20 - Cryptography Cryptography Concepts Encryption Algorithms Cryptography Tools Public Key Infrastructure (PKI) Email Encryption Disk Encryption Cryptanalysis Countermeasures Additional course details: Nexus Humans EC-Council Certified Ethical Hacker (CEH) v.12 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the EC-Council Certified Ethical Hacker (CEH) v.12 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

About this training course Gas-lift is one of the predominant forms of artificial lift used for lifting liquids from conventional, unconventional, onshore and offshore assets. Gas-lift and its various forms (intermittent lift, gas-assisted plunger lift) allows life of well lift-possibilities when selected and applied properly. This 5-day training course is designed to give participants a thorough understanding of gas-lift technology and related application concepts. This training course covers main components such as application envelope, relative strengths and weaknesses of gas-lift and its different forms like intermittent lift, gas-assisted plunger lift. Participants solve examples and class problems throughout the course. Animations and videos reinforce the concepts under discussion. Unique Features: Hands-on usage of SNAP Software to solve gas-lift exercises Discussion on digital oil field Machine learning applications in gas-lift optimization Training Objectives After the completion of this training course, participants will be able to: Understand the fundamental theories and procedures related to Gas-Lift operations Easily recognize the different components of the gas-lift system and their basic structural and operational features Be able to design a gas-lift installation Comprehend how digital oilfield tools help address ESP challenges Examine recent advances in real-time approaches to the production monitoring and lift management Target Audience This training course is suitable and will greatly benefit the following specific groups: Production, reservoir, completion, drilling and facilities engineers, analysts, and operators Anyone interested in learning about implications of gas-lift systems for their fields and reservoirs Course Level Intermediate Advanced Training Methods The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization. Course Duration: 5 days in total (35 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training The maximum number of participants allowed for this training course is 20. This course is also available through our Virtual Instructor Led Training (VILT) format. Prerequisites: Understanding of petroleum production concepts. Each participant needs a laptop/PC for solving class examples using software to be provided during class. Laptop/PC needs to have a current Windows operating system and at least 500 MB free disk space. Participants should have administrator rights to install software. Trainer Your expert course leader has over 35 years' work-experience in multiphase flow, artificial lift, real-time production optimization and software development/management. His current work is focused on a variety of use cases like failure prediction, virtual flow rate determination, wellhead integrity surveillance, corrosion, equipment maintenance, DTS/DAS interpretation. He has worked for national oil companies, majors, independents, and service providers globally. He has multiple patents and has delivered a multitude of industry presentations. Twice selected as an SPE distinguished lecturer, he also volunteers on SPE committees. He holds a Bachelor's and Master's in chemical engineering from the Gujarat University and IIT-Kanpur, India; and a Ph.D. in Petroleum Engineering from the University of Tulsa, USA. Highlighted Work Experience: At Weatherford, consulted with clients as well as directed teams on digital oilfield solutions including LOWIS - a solution that was underneath the production operations of Chevron and Occidental Petroleum across the globe. Worked with and consulted on equipment's like field controllers, VSDs, downhole permanent gauges, multiphase flow meters, fibre optics-based measurements. Shepherded an enterprise-class solution that is being deployed at a major oil and gas producer for production management including artificial lift optimization using real time data and deep-learning data analytics. Developed a workshop on digital oilfield approaches for production engineers. Patents: Principal inventor: 'Smarter Slug Flow Conditioning and Control' Co-inventor: 'Technique for Production Enhancement with Downhole Monitoring of Artificially Lifted Wells' Co-inventor: 'Wellbore real-time monitoring and analysis of fracture contribution' Worldwide Experience in Training / Seminar / Workshop Deliveries: Besides delivering several SPE webinars, ALRDC and SPE trainings globally, he has taught artificial lift at Texas Tech, Missouri S&T, Louisiana State, U of Southern California, and U of Houston. He has conducted seminars, bespoke trainings / workshops globally for practicing professionals: Companies: Basra Oil Company, ConocoPhillips, Chevron, EcoPetrol, Equinor, KOC, ONGC, LukOil, PDO, PDVSA, PEMEX, Petronas, Repsol, , Saudi Aramco, Shell, Sonatrech, QP, Tatneft, YPF, and others. Countries: USA, Algeria, Argentina, Bahrain, Brazil, Canada, China, Croatia, Congo, Ghana, India, Indonesia, Iraq, Kazakhstan, Kenya, Kuwait, Libya, Malaysia, Oman, Mexico, Norway, Qatar, Romania, Russia, Serbia, Saudi Arabia, S Korea, Tanzania, Thailand, Tunisia, Turkmenistan, UAE, Ukraine, Uzbekistan, Venezuela. Virtual training provided for PetroEdge, ALRDC, School of Mines, Repsol, UEP-Pakistan, and others since pandemic. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this Training Course Geomechanical evaluations are about the assessment of deformations and failure in the subsurface due to oil & gas production, geothermal operations, CO2 storage and other operations. All geomechanical evaluations include four types of modelling assumptions, which will be systematically addressed in this training, namely: 1. Geometrical modelling assumption: Impact of structural styles on initial stress and stress redistribution due to operations 2. Formation (or constitutive) behaviour: Linear elastic and non-linear behaviour, associated models and their parameters, and methods how to constrain these using 3. Initial stress: Relation with structural setting and methods to quantify the in-situ stress condition 4. Loading conditions: Changes in pore pressure and temperature on wellbore and field scale This 5 full-day course starts with the determination of the stresses in the earth, the impact of different structural styles, salt bodies, faulting and folding on the orientation of the three main principal stress components. Different (field) data sources will be discussed to constrain their magnitude, while exercises will be made to gain hands-on experience. Subsequently, the concepts of stress and strain will be discussed, linear elasticity, total and effective stress and poro-elasticity in 1D, 2D and 3D, as well as thermal expansion. Participants will be able to construct and interpret a Mohr-circles. Also, different failure mechanisms and associated models (plastic, viscous) will be discussed. All these concepts apply on a material point level. Next, geomechanics on the wellbore scale is addressed, starting with the stress distribution around the wellbore (Kirsch equations). The impact of mudweight on shear and tensile failure (fracturing) will be calculated, and participants will be able to determine the mudweight window stable drilling operations, while considering well deviation and the use of oil-based and water-based muds (pore pressure penetration). Fracturing conditions and fracture propagation will be addressed. Field-scale geomechanics is addressed on the fourth day, focussing on building a 3D geomechanical model that is fit-for-purpose (focussing on the risks that need evaluation). Here, geological interpretation (layering), initial stress and formation property estimation (from petrophysical logs and lab experiments) as well as determining the loading conditions come together. The course is concluded with interpretation of the field-wide geomechanical response to reservoir depletion with special attention to reservoir compaction & subsidence, well failure and fault reactivation & induced seismicity. Special attention is paid to uncertainties and formulating advice that impacts decision-making during development and production stages of a project. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives Upon completing of this course, the participants will be able to: Identify potential project risks that may need a geomechanical evaluation Construct a pressure-depth plot based on available field data (density logs, (X)LOT, FIT, RFT) Employ log-based correlation function to estimate mechanical properties Produce a simplified, but appropriate geometrical (layered, upscaled) model that honours contrasts in initial stress, formation properties and loading conditions, including Construct and interpret a Mohr-circle for shear and tensile failure Calculate the mud weight that leads to shear and tensile failure (fracturing conditions) Identify potential lab experiments to measure required formation properties Describe the workflow and data to develop a field-wide fit-for-purpose geomechanical model Discuss the qualitative impact of pressure and temperature change on the risk related to compaction, well failure, top-seal integrity and fault reactivation Target Audience This course is intended for Drilling Engineers, Well Engineers, Production Technologists, Completion Engineers, Well Superintendents, Directional Drillers, Wellsite Supervisors and others, who wish to further their understanding of rock mechanics and its application to drilling and completion. There is no specific formal pre-requisite for this course. However, the participants are requested to have been exposed to drilling, completions and production operations in their positions and to have a recommended minimum of 3 years of field experience. Course Level Intermediate Trainer Your expert course leader has over 30 years of experience in the Oil & Gas industry, covering all geomechanical issues in the petroleum industry for Shell. Some of his projects included doing research and providing operational advice in wellbore stability, sand failure prediction, and oil-shale retortion among others. He guided multi-disciplinary teams in compaction & subsidence, top-seal integrity, fault reactivation, induced-seismicity and containment. He was also involved in projects related to Carbon Capture Storage (CCS). He is the founding father of various innovations and assessment tools, and developed new insights into the root causes seismicity induced by Oil & Gas production. Furthermore, he was the regional coordinator for technology deployment in Africa, and Smart Fields (DOFF, iField) design advisor for Shell globally. He was responsible for the Geomechanical competence framework, and associated virtual and classroom training programme in Shell for the last 10 years. He served as one of the Subject Matter Expert (SME) on geomechanics, provided Technical Assurance to many risk assessments, and is a co-author of Shell's global minimun standard on top-seal integry and containment. He has a MSc and PhD in Civil Engineering and computational mechanics from Delft University of Technology, The Netherlands. Training experience: Developed and delivered the following (between 2010 and 2020): The competence framework for the global geomechanical discipline in Shell Online Geomechanical training programs for petroleum engineers (post-doc level) The global minimum standard for top-seal integrity assessment in Shell Over 50 learning nuggets with Subject Matter Experts Various Shell virtual Geomechanical training courses covering all subjects Developed Advanced Geomechanical training program for experienced staff in Shell Coaching of KPC staff on Geomechanics and containment issues on an internship at Shell in The Netherlands, Q4 2014 Lectured at the Utrecht University summer school (The Netherlands, 2020) on induced seismicity among renowned earthquake experts (Prof. Mark Zoback, Prof. Jean-Philippe Avouac, Prof. Jean-Pierre Ampuero and Prof. Torsten Dahm) (https://www.nwo.nl/onderzoeksprogrammas/deepnl/bijeenkomsten/6-10-juli-2020-deepnl-webinar-series-induced-seismicity) Lectured at the Danish Technical University summer school (Copenhagen, 2021) summer school on Carbon Capture and Storage (https://www.oilgas.dtu.dk/english/Events/DHRTC-Summer-School) Virtual Carbon Capture and Storage (CCS): Project Risks & How to Manage Them training course (October and November 2021) POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this Training Course Gas wells are the most uncertain hence critical component of any gas production system. A successful gas project relies on a reliable forecast of gas well production and on timely implementation of measures that restore, sustain and improve gas well capacity, and maximize reserves. This 5-day course provides the skills to understand and analyze (changes in) gas well performance, and to select and design those remedial measures. It addresses all four gas well components i.e. reservoir performance, inflow performance, outflow performance and surface performance, individually and combined. In depletion-drive reservoirs, the gas well outflow performance becomes inevitably compromised as the reservoir pressure depletes and the gas rate becomes insufficient to lift liquid water and condensate to surface. This condition is referred to as liquid loading and causes significant loss of well capacity and reserves. This 5-day course provides the means to recognize and predict liquid loading, introduces the deliquification techniques that mitigate liquid loading, and then teaches how to select, design, install and operate the optimum suite of deliquification measures. Training Objectives On completion of this course, participants will be able to: Recognize and model gas well reservoir, inflow, outflow and surface performance Understand and model gas well production forecast and reserves Identify and model gas well performance threats and opportunities, specifically liquid loading and deliquification Select and justify remedial measures that mitigate those threats or realize those opportunities, specifically deliquification measures Understand design, installation and operation of those deliquification measures Target Audience This course is intended for production engineer, surveillance engineer, completion engineer, production/process chemist, reservoir engineer, production programmer, production operator, as well as other professionals responsible for selecting, installing, operating, monitoring and optimizing deliquification. Course Level Basic or Foundation Training Methods This course consists of a series of lectures and exercises. The lectures are interactive with field examples to illustrate models and concepts, where participants are encouraged to contribute their own relevant field examples. The exercises make use of a series of Excel worksheets for model calculations. Participants are invited to implement their own field specific well data. When arranged beforehand, PROSPER gas well performance software can be used as well. This course addresses ways and means to monitor and manage gas well performance and deliquification. It covers the purpose, outcome and benefit of gas well surveillance and capacity measures to assist future surveillance and capacity planning. Specifically, it addresses the selection and implementation of deliquification measures. This course introduces the skills and tools required for periodic review of gas well performance in support of critical business processes Trainer Your expert course leader brings with him 38 years of oil and gas field experience largely within Shell of which 25 years as gas well production engineer. He has covered the full spectrum of activities moving from R&D to green field development to brown field surveillance and optimisation, to become a leading gas well performance and deliquification specialist. He likes to capture the complex reality of gas well inflow, outflow and reservoir performance by means of practical data-driven rules and tools that cover a wide range of conditions i.e. shallow-to-deep, prolific-to-tight, dry-to-wet, green-to-brown, 1-1/2'-to-9-5/8' tubing, and depletion-to-aquifer drive. Before his retirement end 2020, He worked for Shell affiliated oil and gas companies including Shell Malaysia, Petroleum Development Oman, NAM Netherlands and Shell R&D in Netherlands and USA. Since then, he has been active as an independent trainer and consultant, amongst others for Cairn India. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this Training Course There are various kinds of geophysical data available. They are separated into seismic and non-seismic (multi-physics) data. Non-seismic or multi-physics data (which includes gravity, magnetics, electrical, electromagnetics, spectral etc - apart from providing complimentary information to seismic) is the main source of information for very shallow subsurface applications such as engineering, mapping pollution, archaeology, geothermal energy, and related areas. This 5 full-day blended course will focus specifically on seismic data which is the main method used in the Oil & Gas industry. In this blended course, participants will be equipped to understand that seismic data represents the movement of the surface, resulting from waves generated by a source, dynamite or vibrator which are reflected by changes in the subsurface rocks. The basic principles of acquisition and processing will be explained and insights into advanced methods, allowing a much more accurate interpretation of seismic data than previously considered possible, will also be provided. This blended course contains an introduction to Machine Learning and its important role in all aspects of seismic acquisition, processing, and interpretation. There is no need to know in detail how the algorithms work internally but it is necessary to know how to use them correctly to achieve optimum results. Training Objectives By attending this course, participants will be able to acquire the following: Obtain an understanding of the strengths and limitations of geophysical methods, specifically seismic, and the costs and risks involved, and how to reduce these. Be able to communicate more effectively with staff in other disciplines. Understand the potential applications of seismic data and know how to formulate the requirements needed for prospect and field evaluation. Gain an awareness of modern seismic technology. Apply the learning in a series of practical, illustrative exercises. Know what types of questions to ask to assess the necessary quality of a seismic project in its role in a sequence of E&P activities Target Audience The blended course is intended for non-geophysicists who have intensive interaction with geophysicists. But it may be of interest to those who want to know about the recent progress made in geophysics, leading to amazing imaging results, which could not be imagined a decade ago. The blended course will bring to the attention of the geologists, petrophysicists and reservoir/petroleum engineers an awareness of how the data they will work with is acquired and processed by the geophysicist. It will introduce the concepts that are of importance in geophysics and thus relevant for non-geophysicists to know and be able to communicate with geophysicists as well as formulate their requests. Course Level Intermediate Trainer Your expert course leader has degree in Geology (University of Leiden), a Master's degree in Theoretical Geophysics (University of Utrecht) and a PhD in Utrecht on 'Full wave theory and the structure of the lower mantle'. This involved forward modelling of P- and S-waves diffracted around the core-mantle boundary and comparison of the frequency-dependent attenuation of the signal with those obtained from major earthquakes observed at long offsets in the 'shadow zone' of the core. These observations were then translated into rock properties of the D' transition zone. After his PhD, he joined Shell Research in The Netherlands to develop methods to predict lithology and pore-fluid based on seismic, petrophysical and geological data. He subsequently worked for Shell in London to interpret seismic data from the Central North Sea Graben. As part of the Quantitative Interpretation assignment, he was also actively involved in managing, processing and interpreting Offshore Seismic Profiling experiments. After his return to The Netherlands, he headed a team for the development of 3D interpretation methods using multi-attribute statistical and pattern recognition analysis on workstations. After a period of Quality Assurance of 'Contractor' software for seismic processing, he became responsible for Geophysics in the Shell Learning Centre. During that period, he was also a part-time professor in Applied Geophysics at the University of Utrecht. From 2001 to 2005, he worked on the development of Potential Field Methods (Gravity, Magnetics) for detecting oil and gas. Finally, he became a champion on the use of EM methods and became involved in designing acquisition, processing and interpretation methods for Marine Controlled Source EM (CSEM) methods. After his retirement from Shell, he founded his own company, specialising in courses on acquisition, processing and interpretation of geophysical data (seismic, gravity, magnetic and electromagnetic data), providing courses to International and National energy companies. In the last couple of years, he became keenly interested in the use of Machine Learning in Geophysics. Apart from incorporating 'Artificial Intelligence' in his courses, he also developed a dedicated Machine Learning course for geophysics. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this Training Course Reservoir engineering methods, data and models are used in the E&P business to describe and optimise hydrocarbon recovery. This 5 full-day course addresses reservoir engineering concepts and methods to enable cross-disciplinary team work and the smooth exchange of ideas and experience. In this course, participants will gain an in-depth understanding of the fundamentals of reservoir engineering and a broad range of modern reservoir engineering principles and practices for reservoir development and production, including the estimation of oil and gas reserves. The topics covered in this course will be illustrated with practical and actual field cases. Some self-study or reading will be required from participants. Training Objectives By the end of this course, participants will be able to: Describe use of permeability and fluid saturation in reservoir engineering. Explain the assessment of hydrocarbon resources and recoverable reserves estimation. Understand analysis and modelling of fluid behaviour. Explain oil and gas reservoir performance. Describe material balance methods in oil and gas reservoirs. Understand design and analysis of well tests. Understand analysis and production of producing wells and forecasting methods. Describe fluid displacement at the pore and reservoir scale. Explain reservoir simulation approaches. Describe tools for handling the uncertainty in reservoir analysis. Describe various recovery methods from primary to enhanced recovery. Target Audience This course is intended for professionals with prior technical or engineering exposure to exploration and production activities. Targeted participants include geoscientists, production engineers, petrophysicists and petroleum engineers involved with exploration and development of oil & gas reservoirs. The course will also benefit petroleum engineering team leaders as well as IT staff and support staff who work with reservoir engineering, development and production departments. Course Level Basic or Foundation Trainer Your expert course leader is an independent Reservoir Engineering Consultant, providing project consultancy and reservoir engineering training for global customers. He retired from Shell in 2012 and during the last years of his Shell career, he held the Senior Reserves Consultant for the Middle East and Reservoir Engineering Discipline Lead positions. He is a seasoned Petroleum Engineering professional, with global experience in Shell companies and joint ventures (NAM, SSB, SCL, PDO, SKDBV). His technical expertise is in reserves and resource management, reservoir engineering quality assurance, and staff development as well as carbonate reservoirs, modelling and reservoir simulation.  PROFESSIONAL EXPERIENCE 2012 to date Independent Reservoir Engineering Consultant Petroleum and reservoir engineering advice, training and services. Reservoir engineering training for major oil companies, engineering firms and other global customers. Assurance of SPE and SEC reserves compliance. Participation in SPE reserves and resources estimation Advanced Technology Workshops both as an organising committee member and as session speaker.   2008 - 2012 Shell International E&P, the Hague, the Netherlands Senior Reserves Consultant for Shell business units and joint ventures in the Middle East Region Assurance of SEC and SPE compliance of reserves and resources. Industry publications and conference contributions a.o. SPE guidelines on probabilistic reserves estimation.   2006 - 2008 Shell E&P Technology Solutions, Rijswijk, the Netherlands Reservoir Engineering Discipline Lead Responsible for Reservoir Engineering in global projects and for staff planning and development (over 60 international Reservoir Engineers).   2001 - 2005 Centre for Carbonate Studies, SQU, Oman / Shell International E&P Applications and Research / Shell Representative Office Oman   Petroleum Engineering Manager PE Manager in the Carbonate Research Centre, a joint venture between Sultan Qaboos University in Oman and Shell International. Industrial research projects and teaching on recovery aspects of carbonate reservoir development.   1997 - 2000 Shell International E&P, Rijswijk, the Netherlands Principal Reservoir Engineer Coordination of the NOV subsurface team in Shell Kazakhstan Development BV in 2000. Leading role in Shell Gamechanger project on natural gas hydrates. Acting Shell Group Reserves Co-ordinator in 1997-1998. Facilitation of workshops with government shareholders, including discussions on sensitive reserves issues (BSP Petroleum Unit Brunei, PDO Oman, SPDC government Nigeria).   1992 - 1996 Shell Training Centre, Noordwijkerhout, the Netherlands Reservoir Engineering Programme Training Director Advanced PE training events, QA/QC, design and delivery of courses to Shell staff.   1985 - 1992 Shell International, SIPM, the Hague, The Netherlands Senior Reservoir Engineer Reservoir simulation, integrated reservoir modelling and gas field development and major contributor to the Shell internal Gas Field Planning Tool development. Full field reservoir simulation projects supporting Field Development Plans, operational strategies and unitisation negotiations for Shell Group Operating Companies in the United Kingdom, New Zealand and Egypt.   1984 - 1985 Geological Survey of the Netherlands, Ministry of Economic Affairs Reservoir Engineering Section Head Responsible for Petroleum Engineering advice on oil and gas licences to the Ministry of Economic Affairs. First-hand experience with a government view on resource management.   1976 - 1984 NAM, Assen, The Netherlands and SSB/SSPC, Miri, Malaysia Wellsite Operations Engineer / Operational Reservoir Engineer POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations