8367 CLO courses

Laurel is the essence of personalised ease and style. The perfect gift for the budding writer or professional in your life - maybe that’s you. Never miss a meeting or big idea with this refillable leather diary / notebook cover (A5) that fits easily into a bag or briefcase. Laurel features a contrasting adjustable strap with stud fastening to keep your work secure, and two internal card slots perfect for business meetings. Choose your preferred English hand bound paper insert: Plain or lined notebook, or week to view diary.  There are 9 leather colours to choose from, 2 leather colour straps and gold or silver hardware. Make it your own with bespoke personalisation. If you’re gifting Laurel, a personalised message can be embossed to the bottom right corner (as standard), but get in touch if you have other requests.(This is +£5) Size and DetailsSlim A5 (Quarto Medium) removable leather notebook or diary cover Paper size: 210mm x 135mm Thickness: 120 pages Cover size: 225mm x 145mm x 20mm 1x insert included Made to order and available in multiple colours with contrasting strap. Timeless designFront strap features the Hands of Tym logo. Made from respectfully-sourced Italian vegetable-tanned leather (biodegradable). Hand cut. Handmade. Hand finished. Other Sizes Available:Slim A4 (Folio Large)Slim A6 (Octavo Pocket)REFILL PAD available Personalisation & Unique stamp (not available for Courses or Tools & Supplies) What is personalisation? Personalisation is an embossed stamp of characters including letters, emojis etc. Please select from the options below if you would like to add to your product. What is a Unique Stamp? A unique stamp is a custom stamp made up of an image of your choice. It can be handprints, a drawing, handwriting etc. We can discuss this with you once you place your order. (This is +£45) How this was made Made from respectfully-sourced Italian vegetable-tanned leather, Laurel is free from harsh chemicals. Over time the luxury leather will develop a buttery soft patina. The paper inserts are hand-bound by experienced artisans in England from a quality British paper. Laurel has been thoughtfully designed and handmade by Hands of Tym, in Oxfordshire, England. Material and CareMaterialsHere at Hands of Tym, we are passionate about sourcing the highest quality sustainable materials. We use responsibly-sourced Italian vegetable-tanned leather. Find out more here.Using only the highest quality cuts, the leather will improve with use and age, developing a soft patina over time. Natural variations are a product feature of this material and contribute to the individual style of the product.The leather is free from harmful chemicals and biodegradable at the end of its life.Hand cut, handmade and hand finished in our workshop in Oxfordshire, England. Care Please note: There may be natural changes in the colour of the materials and they may stain easily. Please be careful with oils and inks. When not in use, store your product in the soft cloth bag (provided) in a cool and dry place. Repair When you buy from Hands of Tym, you’re getting so much more than your new purchase. You’re creating a connection with the maker - Georgie Tym. If your leather product becomes damaged (afterall, life happens), contact us to find out about repairing your item. What's included in the price? Laurel arrives complete with one insert and additional inserts can be purchased directly from us. Laurel arrives wrapped in tissue paper inside a black cotton dust bag, including a 'Made for you' card with care instructions and a unique code to identify your handmade leather notebook cover.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Whether you work in machine learning or finance or are pursuing a career in web development or data science, Python is one of the most important skills you can learn. Python's simple syntax is especially suited for desktop, web, and business applications. Python's design philosophy emphasizes readability and usability. Python was developed upon the premise that there should be only one way (and preferably one obvious way) to do things, a philosophy that has resulted in a strict level of code standardization. The core programming language is quite small and the standard library is also large. In fact, Python's large library is one of its greatest benefits, providing a variety of different tools for programmers suited for many different tasks. This Python Bundle Consists of the following Premium courses: Course 01: Python Programming for Everybody Course 02: Data Science with Python Course 03: Machine Learning with Python Course 04: Learn to Use Python for Spatial Analysis in ArcGIS Course 05: Higher Order Functions in Python - Level 03 Course 06: Introduction to Data Analysis Course 07: Data Structures Complete Course Course 08: Basic Google Data Studio Course 09: Computer Science: Graph Theory Algorithms Course 10: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 11: Business Intelligence and Data Mining Masterclass Course 12: Cyber Security Incident Handling and Incident Response Course 13: Decision Making and Critical Thinking Decision Making and Critical Thinking Course 14: Time Management Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the Courses included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Courses designed by expert instructors Learn about Courses at your ease - anytime, from anywhere Study the Courses from your computer, tablet or mobile device CPD accredited Courses - improve the chance of gaining professional skills Curriculum : Course 01: Python Programming for Everybody This Python's curriculum has been designed by experts with years of experience behind them. The Python course is extremely dynamic and well-paced to help you understand with ease. You'll discover how to master the skill while exploring relevant and essential topics. Module 01 A Installing Python Documentation Command Line And much more... Module 02 Additional Topics If Elif Else Iterable For And much more... Module 03 Number Types More Number Types Strings More Strings And much more... Module 04 Comprehensions Definitions Functions Default Arguments And much more... Module 05 Function Objects Lambda Generators Closures And much more... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Python Programming for Everybody) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Python Programming for Everybody) absolutely Free!

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Description Geospatial Mapping Diploma Introducing the Geospatial Mapping Diploma, a premium online course tailored for those eager to gain a deep understanding of the intricacies of geospatial science and its applications. As the world grows more interconnected and dependent on accurate geospatial data, the value of possessing the right knowledge and skills in this field becomes paramount. The Geospatial Mapping Diploma is meticulously designed to guide learners through a comprehensive exploration of the geospatial realm. From grasping the foundational concepts of geospatial science to delving into the latest trends and innovations, the course ensures a thorough, well-rounded experience. To begin with, learners are welcomed with an 'Introduction to Geospatial Science'. This module lays the groundwork, setting the stage for what promises to be an exciting educational journey. As participants progress, they'll be introduced to the core aspects of 'Geospatial Data Collection and Sources', helping them understand where and how geospatial data originates. No geospatial course would be complete without a thorough explanation of Geographic Information Systems (GIS). Hence, the 'Geographic Information Systems (GIS) Basics' module equips learners with the essential tools and knowledge required to navigate and utilise GIS platforms effectively. One of the most captivating sections of the Geospatial Mapping Diploma revolves around 'Remote Sensing Techniques'. Here, learners are shown the art and science of obtaining information about objects or areas from a distance, typically from aircraft or satellites. The course doesn't stop there. 'Digital Elevation Models and Terrain Analysis' provide insights into the world of topography and the significance of understanding terrain in geospatial analyses. This is closely followed by a module dedicated to 'Geospatial Data Processing and Analysis', ensuring learners are well-versed in handling, processing, and drawing meaningful conclusions from geospatial data. As we move into an era where the internet governs much of our activities, the importance of 'Web GIS and Geospatial Cloud Platforms' cannot be overstated. This module showcases how geospatial technologies have evolved to fit into our web-driven world, providing tools and platforms that are accessible and user-friendly. One of the standout features of the Geospatial Mapping Diploma is its emphasis on practical applications. This is evident in the modules 'Geospatial Technologies in Urban Planning' and 'Environmental and Conservation Applications'. Here, students can see the real-world implications and uses of their knowledge, from city planning to environmental conservation efforts. Finally, to ensure that learners are not just rooted in the present, the course concludes with 'Future Trends and Innovations in Geospatial Science'. This module paints a picture of what the future might hold, ensuring that graduates of the Geospatial Mapping Diploma are not only well-equipped for today but are also prepared for the advancements of tomorrow. In conclusion, the Geospatial Mapping Diploma offers an unparalleled online learning experience. Designed for both beginners and those with some prior knowledge, this course ensures a comprehensive grasp of geospatial science and its vast applications. Equip yourself with the skills and knowledge the future demands and embark on a journey of geospatial discovery today. What you will learn 1:Introduction to Geospatial Science 2:Geospatial Data Collection and Sources 3:Geographic Information Systems (GIS) Basics 4:Remote Sensing Techniques 5:Digital Elevation Models and Terrain Analysis 6:Geospatial Data Processing and Analysis 7:Web GIS and Geospatial Cloud Platforms 8:Geospatial Technologies in Urban Planning 9:Environmental and Conservation Applications 10:Future Trends and Innovations in Geospatial Science Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Sales Psychology Diploma Introducing the Sales Psychology Diploma, a transformative online course meticulously crafted for those aspiring to master the art and science of selling. This diploma is your gateway to understanding the intricacies of the human mind in the context of sales, offering insights that empower you to sell more effectively and efficiently. We live in an age where mere product knowledge isn't sufficient. The true sales professionals know it's not just about the product; it's about understanding the customer's psyche. This course unravels the mysteries of the human mind and provides you with a profound understanding of how people think, feel, and make purchasing decisions. At the heart of this diploma lies the Art of Persuasion. Persuasion is an essential tool in any salesperson's kit, and once mastered, it can turn potential leads into loyal customers. Alongside this, the Science of Selling explores the logical and methodological aspects of sales, ensuring that participants not only charm their clients but also seal the deal efficiently. But what about the psychological games that take place in every sales interaction? The Mind Games unit shines a light on these subtle yet critical encounters, teaching students to navigate these waters with ease and expertise. This is complemented by The Psychology of Closing, which equips students with techniques to conclude sales interactions on a winning note. However, no sales transaction is truly successful without trust. The Psychology of Building Rapport and Establishing Trust module delves deep into creating genuine connections. It's about more than just a handshake or a smile; it's about understanding, empathising, and connecting on a personal level, ensuring long-term loyalty. One's mindset plays a significant role in their success. The Sales Mindset unit reinforces the importance of a growth-oriented and positive attitude in sales. This is crucial for overcoming challenges, handling rejections, and pushing the boundaries of what's possible. Furthermore, the Sales Psychology Diploma explores The Psychology of Influence. This module educates students on how to become influential personalities, allowing them to guide clients towards making beneficial decisions. The Secret Science of Selling uncovers hidden techniques and strategies often overlooked but can make all the difference in closing a deal. This module is like the hidden gem of the course, revealing secrets that can transform your sales approach. Lastly, to ensure holistic development, The Psychology of Maximising Your Potential focuses on personal growth. This unit is not just about sales but about unleashing one's full potential, leading to both professional and personal accomplishments. To conclude, the Sales Psychology Diploma is not just another sales course. It's a journey into the human psyche, a deep understanding of interpersonal dynamics, and a treasure trove of sales strategies and techniques. This online course promises flexibility, allowing students to learn at their own pace, ensuring they grasp every concept in-depth. For anyone eager to excel in the sales realm, this diploma is your ultimate companion. Join us and transform your sales career today. What you will learn 1:The Art of Persuasion 2:The Science of Selling 3:Mind Games 4:The Psychology of Closing 5:Sales Mastery 6:The Psychology of Building Rapport And Establishing Trust 7:The Sales Mindset 8:The Psychology of Influence 9:The Secret Science of Selling 10:The Psychology of Maximizing Your Potential Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Administration and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Administration bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Administration course that will enhance your skills and prepare you for the competitive job market. Also, our Administration experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Administration, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Administration Bundle Consists of the following Premium courses: Course 01: Business Administration Level 3 Course 02: Paralegal Course 03: Law and Contracts - Level 2 Course 04: Corporate Risk And Crisis Management Course 05: Performance Management Course 06: Quality Management Course 07: Conflict Management Course 08: People Management Skills Level 3 Course 09: Online Meeting Management Course 10: Email Writing Training Course 11: Cross-Cultural Awareness Training Course 12: GDPR Data Protection Level 5 Course 13: Level 2 Microsoft Office Essentials Course 14: Effective Communication Skills Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Bundle Course 01: Business Administration Level 3 Representing Your Boss and Company Skills of an Effective Administrator Business Writing Skills Communication Skills Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Effective Planning and Scheduling Course 02: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Law and Contracts - Level 2 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 04: Crisis Management Course Getting Started Crisis Workplace Violence Myths Escalation Concerning Behaviors Domestic Violence Indicator Triggers of Workplace Violence Conflict Dangers Response Strategies Course 05: Supervisor Training Level 3 Introduction Setting Expectations Setting Goals Assigning Work Degrees of Delegation Implementing Delegation Providing Feedback Managing Your Time Resolving Conflict Tips for Special Situations A Survival Guide for the New Supervisor Wrapping Up Course 06: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 09: Email Writing Training Module 1- E-Mail Communications Module 2- Fundamentals of Writing Effective E-mails Module 3- Manage Your E-mail Module 4- Writing Styles and Tone Module 5- Additional Tips for Writing Effective E-Mail Module 6- Exercise Caution Course 10: Cross-Cultural Awareness Training Introduction to Cross-Cultural Awareness Cross-Cultural Communication Corporate Cross-Cultural Awareness Cross-Cultural Design Cross-Cultural Competency Cultural Values Working with and Managing a Culturally Diverse Team Course 11: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 12: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 13: Functional Skills IT Introduction Information Technology Components of IT Hardware Operating System Application/Software Networking Security Traffic Flow & Enterprise Level IT Components Storage Database Virtualisation & Cloud Management & Other IT Jobs Course 14: Work Area Organisation for Increased Office Productivity Introduction Purge Redistributing Fences Software Create Work Spaces Proximity Label What You Can Move to Digital Clean Your Desk Off Multiple Inboxes Mailings Discard Dates Magazines File Weekly How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this course expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Business Administration Level 3) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Administration Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This course focuses on understanding all the basic theory and programming skills required as a data scientist, featuring 35+ practical case studies covering common business problems faced by them. This course seeks to fill all those gaps in knowledge that scare off beginners and simultaneously apply your knowledge of data science and deep learning to real-world business problems.

The sponsor of a clinical trial must arrange for it to be monitored throughout its duration to ensure that the rights and wellbeing of subjects are protected, the trial data are accurate, complete and verified from source documents, and the conduct of the trial complies with the study protocol, Good Clinical Practice and regulatory requirements. In this module we describe how a Clinical Research Associate (CRA) monitors an ongoing trial to its conclusion.

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.