278 CLO courses in Birmingham

Business Intelligence: In-House Training Business Intelligence (BI) refers to a set of technology-based techniques, applications, and practices used to aggregate, analyze, and present business data. BI practices provide historical and current views of vast amounts of data and generate predictions for business operations. The purpose of Business Intelligence is the support of better business decision making. This course provides an overview of the technology and application of BI and how it can be used to improve corporate performance. What you will Learn You will learn how to: Specify a data warehouse schema Identify the data and visualization to be used for data mining and Business Intelligence Design a Business Intelligence user interface Getting Started Introductions Agenda Expectations Foundation Concepts The challenge of decision making What is Business Intelligence? The Business Intelligence value proposition Business Intelligence taxonomy Business Intelligence management issues Sources of Business Intelligence Data warehousing Data and information Information architecture Defining the data warehouse and its relationships Facts and dimensions Modeling, meta-modeling, and schemas Alternate architectures Building the data warehouse Extracting Transforming Loading Setting up the data and relationships Dimensions and the Fact Table Implementing many-to-many relationships in data warehouse Data marts Online Analytical Processing (OLAP) What is OLAP? OLAP and OLTP OLAP functionality Multi-dimensions Thinking in more than two dimensions What are the possibilities? OLAP architecture Cubism Tools OLAP variations - MOLAP, ROLAP, HOLAP BI using SOA Applications of Business Intelligence Applying BI through OLAP Enterprise Resource Planning and CRM Business Intelligence and financial information Business Intelligence User Interfaces and Presentations Data access Push-pull data access Types of decision support systems Designing the front end Presentation formats Dashboards Types of dashboards Common dashboard features Briefing books and scorecards Querying and Reporting Reporting emphasis Retrofitting Talking back Key Performance Indicators Report Definition and Visualization Typical reporting environment Forms of visualization Unconstrained views Data mining What is in the mine? Applications for data mining Data mining architecture Cross Industry Standard Process for Data Mining (CISP-DM) Data mining techniques Validation The Business Intelligence User Experience The business analyst role Business analysis and data analysis Five-step approach Cultural impact Identifying questions Gathering information Understand the goals The strategic Business Intelligence cycle Focus of Business Intelligence Design for the user Iterate the access Iterative solution development process Review and validation questions Basic approaches Building ad-hoc queries Building on-demand self-service reports Closed loop Business Intelligence Coming attractions - future of Business Intelligence Best practices in Business Intelligence

Scrum Master Exam Prep This workshop prepares you for the Scrum.org Professional Scrum Master (PSM)™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org. A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. The Professional Scrum Master™ I (PSM I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSM I credential holders will grasp Scrum as described in The Scrum Guide™1 and recognize how those concepts can be applied. They will also share a consistent terminology and approach to Scrum with other certified professionals. Scrum.org does not require that you take their own sponsored or any preparatory training. However, training can facilitate your preparation for this credential. And this course is based on IIL's Scrum Master Workshop, which is aligned with The Scrum Guide™ and was built based on PSM I credentialed expertise. It will provide you with the information you need to pass the exam and IIL will make the arrangements for your online exam. You will be provided with an exam code and instructions, so that you can take the exam at your convenience, any time you are ready after the course. Passwords have no expiration date, but they are valid for one attempt only. What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSM I exam Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum, including events, artifacts, and roles Guide the Scrum team in their responsibilities Define Ready and Done Write requirements in the form of user stories Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Getting Started Introductions Workshop orientation Exam prep preview Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional teams Building effective teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content Exam prep next steps

The leader of today has greater challenges than ever before in terms of unlocking human potential in their organisation and delivering results. This programme will help you achieve those aims and help you initiate and manage change more effectively. In particular, it will help you to: Develop an effective strategy to achieve your business goals Understand the role of emotional intelligence in leadership Take away a practical leadership tool-kit Develop a more dynamic approach through enhanced strategic creativity Broaden your understanding of the corporate culture to increase your influence within it Improve your persuasion and influencing skills to achieve your strategic goals Learn the key functions of strategic leadership In today’s world, one of the main aims of the leader is to develop the capability of the organisation to handle change and the challenges of the future even if those challenges have yet to be discovered. Leading in the organisational setting is becoming increasingly difficult because of the increase in regulation in all sectors and the risk of litigation. All organisations need leaders who can handle these challenges effectively, in particular the complexities of organisational life. At the same time, people who feel they are led effectively from the top find it easier to cope with and perform under higher pressure levels and therefore achieve the ultimate business goals Who should attend? This programme has been specifically designed for senior managers and those middle managers who are on the fast track to senior positions. It is suitable for both public and private sector individuals and all senior managers, executives and directors who understand the benefits both personally and professionally of developing strategic leadership skills. Practical training methods The course leader uses a broad range of learning techniques including short input sessions, individual development exercises, group work and case studies to provide a strong mix between practical training and giving a sound foundation of strategic leadership theory. The course provides you with a unique opportunity to put into practice what you have learnt and benefit from the observations and perceptions of the other course members. Leadership is less about doing and more about being. Day One Introduction and objectives The need for strategic leadership The roots of leadership How thought on leadership has developed Current perceptions on strategic leadership The leadership/management debate People and process issues The integrated approach to deliver results Levels of leadership The capabilities required at the strategic level The difference between strategic leadership and strategy Qualities and capabilities of strategic leaders Illustration through case studies Review of strategic capability Developing specific leadership qualities A review of strategic capability using case study examples Developing an approach to leadership Reviewing the traditional and current approaches to leadership CASE STUDY 1: Developing a leadership strategy Understanding leadership processes at all levels Applying the leadership hierarchy Analysing the process PRACTICAL EXERCISE Demonstrating the theory of leadership processes in practice Leadership and emotional intelligence The relationship between leadership and emotion The essence of organisational climate PRACTICAL EXERCISE Participants will work on an exercise to illustrate the theory of emotional intelligence in practice Day Two Review of day one Understanding strategic creativity Examining the psychological aspects of strategic thinking Mind mapping and other approaches to creative thinking Developing a creativity toolkit CASE STUDY 2: A strategic leadership challenge Developing a new vision and plan to transform an organisation to face future challenges based on a real-life scenario Developing strategic leadership capability A review of current approaches Understanding the behavioural approaches Developing a contingency approach Understanding corporate culture The structural aspects The behavioural aspects The human aspects How leaders can change corporate culture Developing a toolkit for change Understanding the cultural web The link with emotional intelligence CASE STUDY 3: Analysing leadership techniques This practical case study illustrates how the strategic approach and the application of appropriate leadership techniques including ‘split screen ability’ work in a real-life scenario Performance aspects at the strategic level Developing vision, goals and objectives Creating corporate identity and alignment Working with individual influencers Effective strategic influencing skills The characteristics of effective persuasive leaders Understanding methods of persuasion Profiling others Building the top team The nature of the top team Accepting diversity and challenge The key functions of strategic leadership Putting these into action Personal leadership planning Identifying tomorrow’s leaders Practical approaches The challenges for the future. Programme closure Action logs Next steps Feedback

NTP and PTP training course description This course looks at timing and synchronization as provided by NTP and PTP. Hands on sessions primarily involve using Wireshark to analyse the protocols. What will you learn Recognise the importance of timing and synchronisation. Explain how NTP works. Explain how PTP works. NTP and PTP training course details Who will benefit: Anyone using NTP or PTP but particularly relevant for those in the broadcast industry. Prerequisites: TCP/IP foundation for engineers Duration 1 day NTP and PTP training course contents Introduction Clock drift. Timing and synchronization. Importance in computing. Importance in broadcasting. NTP NTP versions, v0 to v4. Architecture. The intersection algorithm. Accuracy. Clock strata, Stratum 0, 1, 2 and 3. Protocol modes. Hands on NTP configuration More NTP NTP packet header. Timestamps. Variables in the header. Clock synchronization algorithm. SNTP. The Windows Time service. Hands on Wireshark and NTP analysis. PTP PTP v2, IEEE 1588. Architecture. Accuracy. Synchronization with PTP. Offset and delay. Hands on Analysing PTP packet flows. More PTP Ordinary clocks, boundary clocks, masters and grandmasters. PTP specific switch types. Hardware time stamping. SMPTE ST2059-2. PTP packet header. PTP domains. Best master clock algorithm. Hands on More Wireshark and PTP.

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Effective Presentation Skills: In-House Training In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world. In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action. What you will Learn At the end of this program, you will be able to: Construct an effective presentation goal statement, opening, body, and closing that connect with an audience Analyze an audience's needs and style preferences, including relevant DiSC®-related elements Deliver a complete criteria-based presentation that will persuade others Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation Getting Started Introductions and social agreements Course structure Course goals and objectives Opening activities Planning and Organizing Video: 'The Art of Misdirection' Setting your presentation goal Writing a goal statement Analyzing your audience Applying the 'reality' test Creating and strengthening supports Structuring your presentation 5 components of an effective opening Presentation body Presentation closing Write your presentation opening Audience Analysis Video: 'How to Tie Your Shoes' Everything DiSC® introduction Audience DiSC® Styles Analyzing your audience Further audience analysis Effective Delivery Delivery challenges: virtual and in-person Keeping your audience engaged Your body as your instrument Verbal / paraverbal elements Body stance and nonverbal communication What are your 'tells?' Controlling nervousness Staying attuned to your audience Responding to questions Review and edit your opening Deliver your opening Visuals and Enriching Elements Using images in your presentation Guidelines for visual composition Using questions to engage your audience The power of the pause Practicing and Applying What You've Learned Preparation Delivery Feedback Opportunity to put into practice the program content and receive a video copy Summary and Next Steps What did we learn and how can we implement this in our work environment? Your personal action plan

Internet of Things training course description A concise overview course covering The Internet of Things and the technologies involved. Particular emphasis is placed on the high level architecture of IoT and the benefits achievable. What will you learn Describe the structure of the IoT List the technologies involved in IoT. Explain how IoT works. Internet of Things training course details Who will benefit: Non-technical staff working with IoT. Prerequisites: None. Duration 1 day Internet of Things training course contents What is IoT The Internet, what is IoT? IoT and M2M, IoT technologies, IoT architecture. Wired and wireless communication. IoT applications; Smart houses, smart cities, smart cars, wearable, environment, other domain specific IoTs. IoT architecture Physical objects, virtual objects, cloud computing, data capture, communications. Big data. Components Hardware, sensors, actuators, chips, firmware, embedded systems. Open source platforms. Power options: Battery, solar, PoE. IoT communication RF, ZigBee, Bluetooth, Bluetooth LE, RFID, WiFi, 802.11ah, mobile technologies. Wired. Arduino (as an example) Microcontrollers, the platform, development, Arduino software, reading from sensors, I2C, SPI. Arduino and the Internet, HTTP, WiFi, GSM. The cloud and IoT: Pachube, nimbits, ThingSpeak Security in IoT Authentication, Encryption, secure booting, firewalls.

Work Breakdown Structures: In-House Training It's amazing how often project managers begin the project planning process by making an outlined list of every task they believe will be required to complete a project and then proclaim they have created the work breakdown structure (WBS) for the project. The result is a list of hundreds, or even thousands of tasks, many of them having durations of a few days or a few hours. Essentially, what they have done is create a 'to do' list, which they then use as a 'checklist' to measure progress. This approach leads to, and even encourages, micromanagement of the resources working on the project without consideration of more critical aspects of project management such as: requirements management, risk management, procurement management, estimating, scheduling, executing, and controlling. Further, it makes it impossible to see the big picture, at levels of detail, in keeping with the needs of sponsors, clients, project and functional managers, team leaders, and project performers. Join us for this exciting program and learn how to use the WBS to make better-informed business decisions. What You Will Learn You will learn how to: Describe the need for a project WBS Describe the WBS role in the project Gain practical experience in the development, decomposition, and use of the WBS Determine the appropriate level of detail in the WBS. Explain how the WBS integrates with project requirements, risk, procurement, estimating, scheduling, and overall project execution. Provide the basic tools to enhance efficient re-use of key information in your future projects Foundation Concepts Key definitions History of the WBS Importance of the WBS Overall structure Terminology Other breakdown structures WBS tools WBS & Scope Project scope management processes Specification of the project objectives WBS design based on project deliverable WBS decomposition process and 'The 100% rule' Work Packages and Control Accounts WBS & Risk Risk management planning and WBS Risk identification to enhance the WBS Risk analysis and the WBS Risk responses and updating the WBS Implementing risk response and Monitoring risks and the WBS WBS & Estimating Use of WBS in the estimating process Components and work packages Sizing and algorithmic estimates WBS & Scheduling Component Scheduling - High-Level Milestones WBS activity decomposition WBS elements dependencies Work Package Level Schedules Responsibility assignment matrix WBS & Execution and Control Earned Value Management and tracking of work performance Progress reports, forecasts, and corrective and preventive actions used to manage work performance Necessary information to close out a project

Network automation training course description This course concentrates on the technical side of tools and languages for network DevOps rather than the soft skills. These tools include Python, Ansible, Git and NAPALM By the end of the course delegates should be able to recognise the tools that they can use to automate their networks and be able to use the knowledge gained to feel confident approaching network automation. What will you learn Describe network DevOps. Choose network automation tools. Explain the role of various network automation technologies including: Python Ansible Git NAPALM Network automation training course details Who will benefit: Those wishing to learn about the tools of network automation. Prerequisites: Introduction to data communications. Duration 1 day Network automation training course contents What is DevOps and network automation Programming and automating networks, networks and clouds, AWS, OpenStack, SDN, DevOps for network operations. Unit testing. Hype vs reality. Benefits and features. Network monitoring and troubleshooting Traditional methods, SNMP. Netflow and xflow. Traditional automation. Streaming telemetry. Event driven automation. gRPC, Protocol buffers. Configuration management Catch 22 and initial configuration. ZTP, POAP. Traditional automation. TFTP. Ansible vs the rest (chef, salt, puppet). Jinja2 and templating. How ansible works. Network programmability Programming languages. Linux, shell scripting. Python vs the rest. Off box vs on box automation. Python network libraries Sockets pysnmp, ncclient, paramiko, netmiko, pyez, NAPALM. APIs Proprietary APIs, CLI, NETCONF, RETCONF. YANG, XML, YAML, JSON. Other tools Git, GitHub, Jenkins, JIRA and others.

Git and GitHub course description This course covers version control using Git but also using GUI frontends such as GitHub. The course starts with a tour of using GitHub but then quickly moves onto using git from the command line. All elements of git version control are covered including creation of repositories, adding and editing files, branches and merging, rewriting history and handling merge conflicts. Hands on sessions are used throughout the course. What will you learn Install git. Add and edit files in a repository. Create branches and perform merges. Handle merge conflicts. Git and GitHub course details Who will benefit: Anyone requiring version control. Prerequisites: None. Duration 1 day Git and GitHub course contents Introduction Version control for software, configuration management. Other uses. Version control systems. What is git? What is GitHub? Distributed version control. Comparison of git to other systems. GitHub Getting started, creating an account, account types, repositories, access control, bug tracking, feature requests. Alternatives to GitHub. Hands on Using GitHub. Installing git Linux install, Windows install, git config, levels, user.name, user.email. Hands on Installing and configuring git. Creating repositories git clone, github, git remote, git init. Hands on Creating a repository. Adding and editing files Staging and adding, git add, git commit, git push, git pull, git status, git log. Two stage process. File states: Working, staging, history, untracked. git mv, git rm, .gitignore, git diff, git difftool. Undoing changes. Hands on Adding and editing files in git. Branching and merging What is a branch, HEAD label, master branch, git branch, git checkout. Feature branches, bux fix branches, integration branches, production branches, fast forward merges, 3 way merges, git merge, git status, git log, tags. Hands on Making branches, merging. Rewriting history git reset, git rebase, advantages. Hands on Reset commits, rebase a branch. Merge conflicts What is a conflict, conflict resolution process, resolving merges, rebasing, git log, merge tools, configuring merge tools, avoiding conflicts. Hands on Merge resolution.