• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

1937 Clinical courses delivered Online

Lab Analyst & Basic Hematology Diploma

4.5(3)

By Studyhub UK

Overview Gain the skills to become a qualified Lab Analyst and get certified in just 8 hours, with this complete Lab Analyst & Basic Hematology Diploma course. Through this course, you will get equipped with the skills required to run lab tests, conduct scientific experiments, and sterilise laboratory equipment, learning best practice procedures for quality assurance. You will also deepen your understanding of basic clinical chemistry and microbiology.  Fast track your career online by learning the required skills of a Lab Analyst, and increase your career prospects with an industry-recognised qualification.  Why buy this Lab Analyst & Basic Hematology Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Lab Analyst & Basic Hematology Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Lab Analyst & Basic Hematology Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Lab Analyst & Basic Hematology Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Lab Analyst & Basic Hematology Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Lab Analyst & Basic Hematology Diploma Module 01: Introduction to the Course 00:14:00 Module 02: Medical Laboratory Services 00:21:00 Module 03: Laboratory Equipments (Part-01) 00:26:00 Module 04: Laboratory Equipments (Part-02) 00:15:00 Module 05: Microscope and How to Use It 00:17:00 Module 06: Solutions Used in Clinical/Medical Laboratory 00:17:00 Module 07: Sterilisation, Disinfection and Decontamination 00:18:00 Module 08: Basic Haematology 00:50:00 Module 09: Basic Haemostasis (Coagulation) 00:30:00 Module 10: Basic Immunology and Immunohematology 00:38:00 Module 11: Urinalysis 00:35:00 Module 12: Basic Clinical Chemistry 00:39:00 Module 13: Basic Clinical Microbiology 00:26:00 Module 14: Basic Parasitology 00:29:00 Module 15: Laboratory Accidents and Safety 00:18:00 Module 16: Quality Assurance 00:20:00 Mock Exam Mock Exam - Lab Analyst & Basic Hematology Diploma 00:20:00 Final Exam Final Exam - Lab Analyst & Basic Hematology Diploma 00:20:00

Lab Analyst & Basic Hematology Diploma
Delivered Online On Demand7 hours 33 minutes
£10.99

Laboratory Technician Diploma Part - 2

By iStudy UK

Course Description Get instant knowledge from this bite-sized Laboratory Technician Diploma Part - 2 course. This course is very short and you can complete it within a very short time. In this Laboratory Technician Diploma Part - 2 course you will get fundamental ideas of laboratory services, the key strategy of sterilisation, disinfection and so on. Enrol in this course today and start your instant first step towards microscope and its use. Learn faster for instant implementation. Learning outcome  Familiarise with the microscope and its use Understand basic haematology Understand the sterilisation, disinfection and decontamination Learn about the solutions used in clinical/medical laboratory How Much Do Laboratory Technicians Earn? Senior - £35,000(Appx.) Average - £26,000(Appx.) Starting - £19,000(Appx.) Requirement Our Laboratory Technician Diploma Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Laboratory Technician Diploma Part - 2 Module 01: Microscope and How to Use it 00:17:00 Module 02: Solutions Used in Clinical/Medical Laboratory 00:17:00 Module 03: Sterilisation, Disinfection and Decontamination 00:18:00 Module 04: Basic Haematology 00:50:00 Assignment Assignment - Laboratory Technician Diploma Part - 2 00:00:00

Laboratory Technician Diploma Part - 2
Delivered Online On Demand1 hour 42 minutes
£25

Practice Nurse Level 3 Diploma (Online) - CPD Certified

4.7(26)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! The healthcare sector in the UK is a cornerstone of society, serving millions annually. Hence, the role of practice nurses has become increasingly pivotal. With over 400,000 nursing professionals already making profound impacts, the demand for skilled, compassionate nursing staff continues to grow. The "Practice Nurse Bundle" emerges as an essential toolkit, designed to equip aspiring nurses with a unique skill set that exceeds traditional boundaries, preparing them for the dynamic and rewarding challenges of modern healthcare. This course bundle offers a holistic approach to nursing education, encompassing a wide range of essential skills and knowledge areas. From the foundational principles of a Practice Nurse to specialised diplomas in Nursing Assistant and Mental Health Nursing, learners will gain a robust understanding of Medication Management, Care Planning, Record-keeping, and Clinical Observation Skills. Additionally, the bundle introduces vital areas such as Radiography, Medical Transcription, and Medical Terminology, ensuring participants are well-rounded in their ability to support patient care effectively. Our Practice Nurse Bundle Course contains 11 of our popular courses for one discounted price: Course 01: Practice Nurse Level 3 Course 02: Nursing Assistant Diploma Course 03: Mental Health Nursing Course 04: Nurse Prescribing Diploma Course 05: Control & Administration of Medicines Course 06: Safety & Precautions in Medication Management Course 07: Care Planning and Record Keeping Course 08: Clinical Observations Skills for Carers Course 09: Radiography Course 10: Medical Transcription Course 11: Introduction to Medical Terminology Joining in on the "Practice Nurse Bundle" is more than a step towards a career; it's a journey into the heart of healthcare, offering the chance to make a meaningful difference in the lives of countless individuals. This comprehensive training opens up numerous opportunities for personal and professional growth, positioning graduates as highly sought-after professionals. Answer the call to join the ranks of healthcare heroes, and transform your passion for caring into a fulfilling career by enroling now! Learning Outcomes of Practice Nurse Bundle: Master the core principles and practices of effective nursing care. Learn how to assist in prescribing medications within nursing roles. Understand and apply advanced adult nursing practices and principles. Ensure safe and accurate control and administration of medicines. Develop comprehensive care plans and maintain meticulous medical records. Acquire specialised skills in medical transcription and radiography. With our Practice Nurse exclusive bundle, you will get a PDF Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Practice Nurse Level 3 Module 01: Fundamentals of Practice Nursing Module 02: National Health Services Module 03: Work in Socially Diverse Environment Module 04: Health and Wellness Module 05: General Healthcare for Nurses Module 06: Nursing Physical Problems - Part 1 Module 07: Nursing Physical Problems - Part 2 Module 08: Nursing Physical Problems - Part 3 Module 09: Emergency First Aids and Wounds Module 10: Medical Information Collection Module 11: Health and Safety in Clinical Environment Module 12: Security Concerns for Nurses Module 13: Management-Related Duties of Nurses Module 14: Regulatory Organisations in the United Kingdom Module 15: Healthcare Laws and Regulations Course 02: Nursing Assistant Diploma Module 1: Introduction to Nursing Module 2: Working in Different Healthcare Settings Module 3: Legal, Standards and Professional Aspects of Ethical Practice: Part &#8211; 1 Module 4: Legal, Standards and Professional Aspects of Ethical Practice: Part &#8211; 2 Module 5: Effective Communication in Nursing Module 6: Health and Safety in Nursing Module 7: Hygiene in Nursing Module 8: Infection Control Module 9: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Understanding the Immune System in Nursing Module 12: Rest and Sleep Management in Nursing Module 13: Mobility and Immobility Issues of Patients in Nursing Module 14: Pain Management for Nurses Module 15: Nutrition in Nursing Module 16: Fluid and Electrolyte Balance Module 17: Assisting with Elimination Module 18: Oxygenation in Nursing Module 19: The Conclusion To The Course Course 03: Mental Health Nursing Module 01: Introduction to Mental Health Module 02: Overview of Mental Health Support Worker Module 03: Childhood and Adolescent Psychiatric Disorders Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating & Sleeping Disorders Module 09: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Mental Health Legislation and Services Module 12: Community Mental Health Teams (CMHTs) Module 13: The Participation of The Service User Module 14: The Conclusion To The Course =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring nurses Healthcare assistants Medical students Career changers Nursing graduates Allied health professionals Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Practice Nurse - £25,000 to £35,000 Nursing Assistant - £18,000 to £22,000 Adult Nurse - £24,000 to £30,000 Medical Transcriptionist - £20,000 to £25,000 Radiographer - £26,000 to £37,000 Clinical Observations Technician - £20,000 to £24,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Practice Nurse Level 3 Diploma (Online) - CPD Certified
Delivered Online On Demand3 days
£55

Module 5 part 1 Psychology & Neuroscience Workshop

5.0(22)

By The Northern College Of Clinical Hypnotherapy

From exploring basic psychological phenomena like perception, memory, cognition, language, consciousness, and emotion to dissecting the latest advancements in brain imaging technology, this course offers a rapid deep dive into the intricacies of the human psyche. Gain a scientific understanding of the mind and behaviour while honing critical thinking skills essential for psychological inquiry.

Module 5 part 1 Psychology & Neuroscience Workshop
Delivered Online On Demand15 hours
£149

Medical Terminology Diploma - QLS Endorsed Level 4

By Imperial Academy

Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Medical Terminology Diploma - QLS Endorsed Level 4
Delivered Online On Demand
£129

Receptionist : Medical Receptionist

By Training Tale

Medical Receptionist: Medical Receptionist Do you wish to gain all the knowledge and abilities necessary to work as a receptionist? You will learn all the necessary skills for serving as a liaison between the organisation and its customers in this receptionist diploma program. You will gain a solid understanding of the duties and responsibilities of a medical secretary after taking this receptionist course. You will learn a variety of medical secretarial skills through this Receptionist training. The crucial ideas of patient confidentiality as well as other legal facets of the healthcare sector will also be covered in this receptionist training. Law, ethics, and medicine can all be better understood because of this receptionist course. With the help of this Receptionist course, you will be able to communicate with patients effectively and comprehend health and safety issues in a clinical setting. Join our Receptionist course to improve your understanding of The Hospital Service, Private Medical, Paperwork, Fees, and Finances in General Practices! Learning Outcomes Of Receptionist course After completing this Receptionist course, the learner will be able to: Understand the basics of the National Health Service and the roles and responsibilities of a Receptionist. The Receptionist course describes how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics, and Medicine as a Receptionist. The Receptionist course gives a thorough understanding of the effective filing system in medical offices. The Receptionist course will help you familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks, supplies, Medical Terminology and Clinical Aspects as a Receptionist. The Receptionist course increases your knowledge of the importance of health and safety in the healthcare sector. You can gain a solid understanding of Complementary Medicine from this Receptionist course. Special Offers of this Receptionist Course This Receptionist Course includes a FREE PDF Certificate. Lifetime access to this Receptionist Course Instant access to this Receptionist Course Get FREE Tutor Support from Monday to Friday in this Receptionist Course **Courses are included in this Medical Receptionist : Medical Receptionist Bundle Course Course 01: Medical Receptionist Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Anger Management [ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist course] Medical Receptionist : Medical Receptionist Detailed course curriculum of the Medical Receptionist : Medical Receptionist: Industry Experts Designed this Medical Receptionist : Medical Receptionist course into 12 detailed modules. Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------------------------------------------- Assessment Method of Receptionist After completing each module of the Receptionist: Medical Receptionist Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Receptionist After completing the MCQ/Assignment assessment for this Receptionist: Medical Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Receptionist : Medical Receptionist This Receptionist: Medical Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Medical Receptionist : Medical Receptionist Students who intend to enrol in this Receptionist: Medical Receptionist course must meet the following requirements: Receptionist: Good command of the English language Receptionist: Must be vivacious and self-driven Receptionist: Basic computer knowledge Receptionist: A minimum of 16 years of age is required Career path Medical Receptionist: Medical Receptionist After completing this Receptionist: Medical Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included

Receptionist : Medical Receptionist
Delivered Online On Demand35 hours
£21

Applied Behavioural Analysis (ABA)

5.0(1)

By Course Gate

Enroll in our comprehensive Applied Behavioural Analysis (ABA) Course to master ABA principles and techniques for improving motor, language, cognitive, and visuospatial skills. Perfect for parents, educators, therapists, and healthcare professionals.

Applied Behavioural Analysis (ABA)
Delivered Online On Demand2 hours 9 minutes
£11.99

Lab Technician at QLS Level 7 Diploma

By Imperial Academy

Level 7 QLS Endorsed Diploma | 11-in-1 Bundle | CPD Accredited | Lifetime Access | Tutor Support

Lab Technician at QLS Level 7 Diploma
Delivered Online On Demand
£49

Hyaluronic Acid Essential Settings & Injection Techniques

By Medical Aesthetics Academy

Hyaluronic Acid Essential Settings & Injection Techniques - CPD Accredited Course Everything you need to know on consumables, products and injection techniques for peri-oral, naso-labial and glabellaWhat will you learn Learn the essential clinical settings for the practice of Hyaluronic Acid (HA) fillers in aesthetic medicine treatments Become familiar with treatment room requirements, products, medications and consumables needed for the safe administration of the treatment Guidance on local anaesthesia options HA syringe and needle assembly and handling Differences between the use of needles and cannulas Learn injection techniques for glabella, peri-oral and naso-labial areas RequirementsYou must be health professional (doctor, dentist, nurse, etc.) that is legally entitled to offer aesthetic injectable treatments in your country/state No experience in aesthetic medicine needed Course Description This CPD accredited course covers the essential clinical settings for the practice of Hyaluronic Acid (HA) dermal filler aesthetic treatments, together with treatment demonstrations for the most popular areas, peri-oral, naso-labials and glabella . You will become familiar with the treatment room requirements, products, medications and consumables needed for the safe administration of the treatment. Guidance on local anaesthesia options, differences between the use of needles and cannulas, HA syringe and needle assembly and handling is included, to help inexperienced practitioners choose the safest and most cost-effective products and techniques. This course is a perfect introduction to the use of Hyaluronic Acid (HA) in medical aesthetics. It is ideal for beginners, but it is also useful for professionals who have attended courses elsewhere and wish to re-establish a solid knowledge foundation. Great emphasis is placed on the safest and more effective techniques, which are used as a point of reference internationally. Our specialised training is aimed at doctors, dentists and other health professionals interested in starting their career in aesthetic medicine, improve their existing skills with the most established techniques, or simply expand their knowledge. We have used our experience of more than 20 years in the non-surgical aesthetic medicine industry as a base to develop specific training courses. 

Hyaluronic Acid Essential Settings & Injection Techniques
Delivered Online On Demand
£79.99

Medical Secretary - Essential Skills

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Medical Secretary - Essential Skills
Delivered Online On Demand42 hours
£12