1937 Clinical courses delivered Online

'A Half-Day Course on the Pre-counselling, Management of, and Safe Removal of Intrauterine Contraception' Introduction Welcome to our focused half-day course on 'Intrauterine Contraception Counselling and Removal,' a comprehensive training designed for clinicians seeking to deepen their understanding and skills in the safe management of IUC (Intrauterine Contraception). Our aim is to provide you with the essential knowledge and hands-on experience needed for confident counselling, checking, and removal of IUC, paving the way for effective and safe practice after a period of supervised application. Course Overview This engaging and informative session is led by esteemed faculty members, Hanna Smith, a Faculty Registered Trainer with the FSRH, and Dr. Ruth Reakes, bringing together a wealth of expertise and real-world experience. The course is structured to ensure a thorough understanding of the mechanisms, applications, and considerations vital to intrauterine devices (IUD/IUS), focusing on the nuances of pre-counselling, routine checks, and the critical aspects of safe removal. Programme Outline 09:15 - Introduction and Setting Course Objectives: A warm welcome and outlining our goals for the day. 09:30 - Comprehensive Overview of IUC Methods: A detailed exploration of the various IUC options available in clinical practice. 10:00 - Effective Counselling Strategies: Key insights into counselling for IUC insertion and removal, including considerations for pregnancy risk, infection risk, and cycle timings. 10:45 - Coffee Break: A moment to relax and network with peers. 11:00 - Best Practices in IUC Checks and Removal: Guidelines on when and how to check IUC, and crucial factors in deciding when to remove or not to remove. 11:20 - Managing Removal Expectations and Referrals: Understanding what to anticipate during removal and identifying scenarios that require specialist referral. 11:50 - Interactive Case Studies: Applying learned concepts to real-world scenarios to enhance practical understanding. 12:30 - Action Plan and Closing: Wrapping up with a discussion on competencies, an evaluation of the course, and final remarks. Learning Outcomes Update on IUC Options: Refresh your understanding of available intrauterine contraception methods. Pre-Procedure Patient Consultation: Master the critical information required before IUC fitting and removal. Criteria for IUC Procedures: Acquire a thorough comprehension of the indications for fitting and removing IUC. Practical Confidence in IUC Management: Enhance your skills and confidence in IUC checking, removal, and follow-up care. Navigating IUC Challenges: Learn about developing effective referral pathways for IUD complications. Problem-Solving in Practice: Engage in collaborative problem-solving for common clinical challenges related to IUC. (Please note that the programme may be subject to minor changes.)

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Whether you aspire to become a phlebotomist or seek to enhance your skills in the healthcare field, this course offers a solid foundation for a rewarding career in clinical laboratory work and patient care.

Picture yourself stepping into the vibrant world of healthcare, where every interaction counts, every decision impacts lives, and every day brings new challenges and triumphs. Our comprehensive diploma equips you with the knowledge and insight to thrive in the dynamic realm of pharmacy. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Delve into the rich tapestry of pharmacy's evolution, understanding its roots and the pivotal role it plays in modern healthcare. Explore the intricacies of teamwork, honing your ability to collaborate seamlessly within a diverse and driven pharmacy team. Uncover the art of training and coaching, mastering the skills to elevate yourself and others to excellence. As you immerse yourself in the standards upheld by pharmacy professionals, you'll discover the profound impact of ethical practice and responsibility. Embrace the essence of pharmacy practice, from clinical skills to the nuanced art of prescribing. Learn to navigate the complexities of medication supply with precision and care, ensuring every patient receives the support they need. Prepare to be the first line of defence, equipped to respond to symptoms with compassion and expertise. Embark on a journey that transcends mere education - join us and become a vital pillar in the healthcare landscape, where your dedication and knowledge make a tangible difference in countless lives. Course Curriculum Module 01: Introduction to Pharmacy Module 02: History and Development of Pharmacy Module 03: The Pharmacy Team Module 04: Training of the Pharmacy Team Module 05: Coaching and Evaluation of the Pharmacy Team Module 06: Standards for Pharmacy Professionals Module 07: Guidance to Support the Standards for Pharmacy Professionals Module 08: The Rights and Responsibilities of Pharmacy Professionals Module 09: Pharmacy Practice Module 10: Clinical Pharmacy Skills Module 11: Offering Enhanced Services Module 12: Prescribing Module 13: Supplying Medication Module 14: Responding to Symptoms Learning Outcomes: Understand pharmacy history, development, and professional standards. Demonstrate effective teamwork and communication within a pharmacy setting. Implement training, coaching, and evaluation strategies for pharmacy teams. Adhere to legal and ethical responsibilities in pharmacy practice. Develop clinical pharmacy skills and offer enhanced services to patients. Respond appropriately to symptoms and prescribe medication within guidelines. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 5 Diploma on Pharmacy Assistant 6:33:25 1: Module 01: Introduction to Pharmacy 12:25 2: Module 02: History and Development of Pharmacy 16:22 3: Module 03: The Pharmacy Team 13:26 4: Module 04: Training of the Pharmacy Team 27:00 5: Module 05: Coaching and Evaluation of the Pharmacy Team 08:51 6: Module 06: Standards for Pharmacy Professionals 17:57 7: Module 07: Guidance to Support the Standards for Pharmacy Professionals 59:15 8: Module 08: The Rights and Responsibilities of Pharmacy Professionals 37:30 9: Module 09: Pharmacy Practice 31:20 10: Module 10: Clinical Pharmacy Skills 51:30 11: Module 11: Offering Enhanced Services 38:19 12: Module 12: Prescribing 31:43 13: Module 13: Supplying Medication 24:30 14: Module 14: Responding to Symptoms 22:17 15: CPD Certificate - Free 01:00 Who is this course for? Aspiring pharmacy assistants seeking comprehensive training. Individuals interested in clinical pharmacy and patient care. Pharmacy technicians aiming to enhance their skills and knowledge. Healthcare professionals transitioning into pharmacy-related roles. Anyone pursuing a career in pharmaceutical services. Career path Pharmacy Assistant Pharmacy Technician Clinical Pharmacist Pharmacy Manager Pharmaceutical Sales Representative Pharmacy Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Picture yourself stepping into the vibrant world of healthcare, where every interaction counts, every decision impacts lives, and every day brings new challenges and triumphs. Our comprehensive diploma equips you with the knowledge and insight to thrive in the dynamic realm of pharmacy. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Delve into the rich tapestry of pharmacy's evolution, understanding its roots and the pivotal role it plays in modern healthcare. Explore the intricacies of teamwork, honing your ability to collaborate seamlessly within a diverse and driven pharmacy team. Uncover the art of training and coaching, mastering the skills to elevate yourself and others to excellence. As you immerse yourself in the standards upheld by pharmacy professionals, you'll discover the profound impact of ethical practice and responsibility. Embrace the essence of pharmacy practice, from clinical skills to the nuanced art of prescribing. Learn to navigate the complexities of medication supply with precision and care, ensuring every patient receives the support they need. Prepare to be the first line of defence, equipped to respond to symptoms with compassion and expertise. Embark on a journey that transcends mere education - join us and become a vital pillar in the healthcare landscape, where your dedication and knowledge make a tangible difference in countless lives. Course Curriculum Module 01: Introduction to Pharmacy Module 02: History and Development of Pharmacy Module 03: The Pharmacy Team Module 04: Training of the Pharmacy Team Module 05: Coaching and Evaluation of the Pharmacy Team Module 06: Standards for Pharmacy Professionals Module 07: Guidance to Support the Standards for Pharmacy Professionals Module 08: The Rights and Responsibilities of Pharmacy Professionals Module 09: Pharmacy Practice Module 10: Clinical Pharmacy Skills Module 11: Offering Enhanced Services Module 12: Prescribing Module 13: Supplying Medication Module 14: Responding to Symptoms Learning Outcomes: Understand pharmacy history, development, and professional standards. Demonstrate effective teamwork and communication within a pharmacy setting. Implement training, coaching, and evaluation strategies for pharmacy teams. Adhere to legal and ethical responsibilities in pharmacy practice. Develop clinical pharmacy skills and offer enhanced services to patients. Respond appropriately to symptoms and prescribe medication within guidelines. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 5 Diploma on Pharmacy Assistant 6:33:25 1: Module 01: Introduction to Pharmacy 12:25 2: Module 02: History and Development of Pharmacy 16:22 3: Module 03: The Pharmacy Team 13:26 4: Module 04: Training of the Pharmacy Team 27:00 5: Module 05: Coaching and Evaluation of the Pharmacy Team 08:51 6: Module 06: Standards for Pharmacy Professionals 17:57 7: Module 07: Guidance to Support the Standards for Pharmacy Professionals 59:15 8: Module 08: The Rights and Responsibilities of Pharmacy Professionals 37:30 9: Module 09: Pharmacy Practice 31:20 10: Module 10: Clinical Pharmacy Skills 51:30 11: Module 11: Offering Enhanced Services 38:19 12: Module 12: Prescribing 31:43 13: Module 13: Supplying Medication 24:30 14: Module 14: Responding to Symptoms 22:17 15: CPD Certificate - Free 01:00 Who is this course for? Aspiring pharmacy assistants seeking comprehensive training. Individuals interested in clinical pharmacy and patient care. Pharmacy technicians aiming to enhance their skills and knowledge. Healthcare professionals transitioning into pharmacy-related roles. Anyone pursuing a career in pharmaceutical services. Career path Pharmacy Assistant Pharmacy Technician Clinical Pharmacist Pharmacy Manager Pharmaceutical Sales Representative Pharmacy Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

A Medical Secretary, Where Care Meets Coordination, Bridging The Expertise Of Doctors With Patients' Health Journeys

Mixing up the medicines or not following the safety standards will prevent you from establishing a career in the pharmacy industry. Therefore, before you step into this area, you must develop the core skills and abilities. You can start preparing yourself with this comprehensive Pharmacy course. This course will provide you with quality training in the comfort of your home. This Advanced Diploma in Pharmacy Professional Training at QLS Level 6 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! From the comprehensive modules, you will receive a detailed understanding of the duties you may have to carry out in the pharmacy industry. The course will educate you on basic clinical skills. Along with that, you will learn the process of prescribing. You will pick up the techniques of supplying medicine from the informative modules. Furthermore, the Pharmacy Professionals Training course will help you understand the health and safety standards of the pharmacy industry. In addition, you will receive a QLS- endorsed certificate when you successfully complete the final assessment. This Pharmacy Professionals Trainingcertificate will increase your employability in the relevant job market. So enrol today and boost your career! This Pharmacy Professionals Training course will enable you to: Understand the roles and responsibilities of a pharmacist Develop the basic clinical skills required in this sector Learn about the health and safety standards practised in the pharmacy industry Build the skills to prescribe and distribute medicines Grasp the best practices used in this industry Why Prefer This Pharmacy Professionals Training at QLS Level 6 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Pharmacy Professionals Training course: Module 01: Introduction Module 02: History & Development Module 03: Team Module 04: Training Module 05: Coaching & Evaluation Module 06: Standards Module 07: Guidance to Support the Standards Module 08: The Rights & Responsibilities Module 09: Practice Module 10: Clinical Skills Module 11: Offering Enhanced Services Module 12: Prescribing Module 13: Supplying Medication Module 14: Responding to Symptoms Module 15: Health & Safety in the Pharmaceutical Industry Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Pharmacy Professional Training at QLS Level 6 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested to deepen their understanding of pharmacology can take this course. It will be advantageous for the current practitioners and aspiring professionals of the relevant sectors. Students studying pharmacology can also take this Pharmacy Professionals Training course. Requirements No prior background or expertise is required. Career path From the Pharmacy Professional Training course, you will be able to enrich your knowledge and understanding of pharmacology. After completing the course, you will have the knowledge and skills to explore careers like; Pharmacy Assistant: Salary range £21,000 - £30,000 annually Pharmacy Technician: Salary range £25,000 - £40,000 annually Pharmacy Manager: Salary range £37,000 - £60,000 annually Certificates Advanced Diploma in Pharmacy Professional Training at QLS Level 6 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Pharmacy Professional Training at QLS Level 6 , you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. Certificate of completion Digital certificate - Included

Description Dental Materials Science Diploma Introducing the Dental Materials Science Diploma, an online course tailored for those eager to master the intricacies of dental materials. As the world of dentistry evolves, it's essential for professionals to stay abreast of the latest advancements and materials used in the field. This course provides a comprehensive understanding of the various materials utilised in modern dentistry and the science behind them. The Dental Materials Science Diploma kicks off with an in-depth introduction to Dental Materials Science. This foundation ensures that learners gain a robust understanding of the basic concepts, paving the way for more advanced topics. One of the primary focuses is on Metals in Dentistry. While metals have been used in dental practices for decades, it's crucial to understand their properties, advantages, and potential drawbacks. This module examines the myriad of metals used, their applications, and the ongoing research in this arena. Polymers and Resins in Dentistry is another pivotal topic covered in this course. As dentistry progresses, polymers and resins have found increased applications due to their versatile properties. Learners will explore the types, applications, and considerations when using these materials. Another integral component of modern dentistry is the use of Ceramics in Dental Applications. This module delves into the types of ceramics used, their strengths, and how they've revolutionised certain dental procedures. Their aesthetic and functional advantages make them a popular choice in restorative dentistry. The Dental Materials Science Diploma also sheds light on Dental Cements and Adhesives. These often-overlooked materials play a vital role in procedures ranging from fillings to crowns. Their bonding properties and the science behind them are explored in depth. As the dental industry progresses, the role of Biomaterials in Implant Dentistry becomes more pronounced. This module explores the myriad of biomaterials used in implants, their advantages, potential complications, and the cutting-edge research shaping their future. The course then transitions to Material Selection and Clinical Considerations. It's not just about knowing the materials but also about understanding when and where to use them. This segment ensures that learners are equipped to make informed decisions in a clinical setting. Given the nature of the materials and their close interaction with the human body, Infection Control in Dental Materials is an essential module. It underscores the significance of hygiene, sterilisation techniques, and best practices to minimise infection risks. In a rapidly evolving field, staying updated is crucial. The Technological Advances in Dental Materials segment introduces learners to the latest advancements, tools, techniques, and materials revolutionising dentistry. Lastly, the course highlights the importance of sustainability in the dental sector with Dental Materials: Sustainability and Environmental Impact. In an age where sustainability is paramount, it's vital for dental professionals to understand the environmental footprint of the materials they use and ways to minimise their impact. In summary, the Dental Materials Science Diploma is a comprehensive online course designed for individuals keen to expand their knowledge in the realm of dental materials. With a blend of foundational knowledge and advanced insights, this course is poised to elevate one's expertise in the world of dentistry. What you will learn 1:Introduction to Dental Materials Science 2:Metals in Dentistry 3:Polymers and Resins in Dentistry 4:Ceramics in Dental Applications 5:Dental Cements and Adhesives 6:Biomaterials in Implant Dentistry 7:Material Selection and Clinical Considerations 8:Infection Control in Dental Materials 9:Technological Advances in Dental Materials 10:Dental Materials: Sustainability and Environmental Impact Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Diploma will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Diploma will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary Diploma Bundle Course Course 01: Medical Secretary Diploma Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Anger Management ***Others Included of Medical Secretary Diploma Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary Diploma: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Anger Management*** ------------------- Assessment Method After completing each module of the Medical Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary Diploma, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary Diploma is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included