Free Level 7 QLS Endorsed Certificate | CPD Accredited | 180 CPD Points | Advanced Learning Materials | Lifetime Access
Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access
Overview Explore the basics of customer service from ground-level, discover what true customer excellence is all about and take a step closer to the rewarding career you know you're capable of! Providing excellent customer service is essential to the long-term viability of every business. This Customer Service Training Complete Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Discover what it takes to climb the ladder associate degree exceedingly in a very Customer Service setting with this ennobling Course. Improve your career prospects for life. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:58:00 total length •Module One: Who We Are and What We Do: 00:17:00 •Module Two: Establishing Your Attitude: 00:12:00 •Module Three: Identifying and Addressing Customer Needs: 00:12:00 •Module Four: Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:10:00 •Module Six: Giving Customer Service over the Phone: 00:12:00 •Module Seven: Providing Electronic Customer Service: 00:12:00 •Module Eight: Recovering Difficult Customers: 00:15:00 •Module Nine: Understanding When to Escalate: 00:14:00
Embark on a transformative journey towards mastering business analysis, management, and development with our comprehensive Business QLS Endorsed Certificate Bundle. Immerse yourself in a highly valuable pool of knowledge that features eight specialised courses tailored for those ready to make significant strides in their business careers. Three of these courses are QLS-endorsed, serving as a robust foundation in business management, business analysis, and business development, accompanied by a tangible hardcopy certificate upon completion. Additionally, we offer five CPD QS accredited courses that encompass a broad range of business-related subjects such as compliance, risk management, budgeting, social media strategy, and finance. This robust educational bundle offers an unparalleled opportunity to dive deep into essential business disciplines. Expand your horizons, augment your skill-set and fuel your ambition with this comprehensive selection of highly acclaimed business courses. Key Features of the Business (Analysis, Management and Development) QLS Endorsed Certificate Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Business (Analysis, Management and Development) QLS Endorsed Certificate bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Business Management QLS Course 02: Business Analysis QLS Course 03: Business Development 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Compliance & Business Risk Management Course 02: How to Get Your Business Funded Course 03: Effective Budgeting and Cost Control Course 04: Social Media Strategy for Business Course 05: Basic Business Finance In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Business (Analysis, Management and Development) QLS Endorsed Certificate courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Business (Analysis, Management and Development) QLS Endorsed Certificate Bundle: Develop a comprehensive understanding of business analysis, management, and development. Gain knowledge about risk management and compliance in a business setting. Understand the techniques of effective budgeting and cost control. Learn how to strategize social media for business growth and development. Grasp the fundamentals of business finance. Understand how to source funding for business ventures. Master skills for a sustainable business model and long-term development. The Business QLS Endorsed Certificate Bundle is a carefully curated selection of eight insightful courses, aimed at providing a comprehensive understanding of various business domains. Through this bundle, you'll delve into the world of business management, analysis, and development. The three QLS endorsed courses set the stage for a strong foundation, while the CPD QS accredited courses provide a broader perspective on critical topics like risk management, funding, budgeting, and social media strategy. This bundle is meticulously designed to impart a balanced blend of theoretical knowledge and strategic insights, offering learners a profound understanding of the business world. Whether you aspire to climb the corporate ladder or set out on your entrepreneurial journey, this bundle is a catalyst for career growth and a gateway to success. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aiming to understand the nuts and bolts of business management, analysis, and development. Professionals seeking a career shift towards a business-centric role. Aspiring entrepreneurs ready to gain essential business knowledge. Any individual interested in learning about business from a theoretical perspective. Career path Business Analyst - Salary Range in the UK: £30,000 - £70,000 Business Development Manager - Salary Range in the UK: £25,000 - £60,000 Risk Management Specialist - Salary Range in the UK: £35,000 - £80,000 Social Media Strategist - Salary Range in the UK: £20,000 - £50,000 Financial Planner/Advisor - Salary Range in the UK: £30,000 - £70,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Overview Improve your professional development by enrolling in the Operation Management and Retailing course.This Operation Management and Retailing course will explain the basics and functions of operations management. It will also cover topics like essential projects, risk management, planning, and much more. It will also inform you about the operation manager's role in inventory and supply chain management.Master the skills of a professional operation manager with the Operation Management and Retailing course and climb your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Operation Management and Retailing. It is available to all students, of all academic backgrounds. Requirements Our Operation Management and Retailing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 02:53:00 total length •Introduction to Retail Management: 00:22:00 •Retail Strategy: 00:13:00 •Retail Buying and Merchandising: 00:17:00 •Retail Pricing: 00:32:00 •Supply Chain Management in Retailing: 00:12:00 •Taking Trends and Targeting Customers Effectively: 00:11:00 •Choosing a Retail Location: 00:14:00 •Negotiate the Right Deal with Suppliers: 00:12:00 •Management Skills for Leading Your Team: 00:17:00 •Health & Safety for Retail Stores: 00:23:00
Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
Level 5 | Free QLS Endorsed Certificate | FREE 2 CPD Courses + PDF Certificates | CPD Accredited | Lifetime Access
Overview The automotive restoration market, as a segment of the wider automotive industry, has witnessed a steady climb, scaling to a valuation of billions of dollars globally. The 'Car Restoration' course caters to this burgeoning demand, furnishing participants with the theoretical knowledge and strategic frameworks to revive the splendour of classic automobiles. This course imparts foundational knowledge and advanced techniques to restore classic cars to their former glory. From the intricate process of refurbishing the car's interior and rejuvenating the car's exterior to the meticulous overhaul of the engine and the critical stages of reassembly and test drive, each module is designed to equip learners with in-depth understanding and skillset. Fuel your passion for classic automobiles and drive your career forward with our comprehensive Car Restoration course. Enrol now and take the first step towards mastering the captivating craft of car restoration. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Car Restoration. It is available to all students, of all academic backgrounds. Requirements Our Car Restoration is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 5 lectures • 02:54:00 total length •Car Restoration plan: 00:49:00 •Restoring the Car's Interior: 00:30:00 •Restoring the Car's Exterior: 00:34:00 •Restoring the Engine: 00:31:00 •Reassemble & Test Drive: 00:30:00
Overview Become a certified lab analyst with the Lab Analyst and Laboratory Skills Level 5 course. Experts have carefully crafted this Lab Analyst and Laboratory Skills Level 5 course to train you to gain tremendous knowledge and skills in the field of laboratory analysis. This comprehensive Lab Analyst and Laboratory Skills Level 5 course will help you reach your full potential as a lab analyst and climb up the career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Lab Analyst and Laboratory Skills Level 5. It is available to all students, of all academic backgrounds. Requirements Our Lab Analyst and Laboratory Skills Level 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 17 lectures • 06:53:00 total length •Introduction to the Course: 00:14:00 •Medical Laboratory Services: 00:21:00 •Laboratory Equipments (Part-01): 00:26:00 •Laboratory Equipments (Part-02): 00:15:00 •Microscope and How to Use It: 00:17:00 •Solutions Used in Clinical/Medical Laboratory: 00:17:00 •Sterilisation, Disinfection and Decontamination: 00:18:00 •Basic Haematology: 00:50:00 •Basic Haemostasis (Coagulation): 00:30:00 •Basic Immunology and Immunohematology: 00:38:00 •Urinalysis: 00:35:00 •Basic Clinical Chemistry: 00:39:00 •Basic Clinical Microbiology: 00:26:00 •Basic Parasitology: 00:29:00 •Laboratory Accidents and Safety: 00:18:00 •Quality Assurance: 00:20:00 •Assignment - Lab Analyst and Laboratory Skills Level 5: 00:00:00