PGCE: PGCE in Secondary Education Course Would you like to learn more about or pursue a career in the PGCE in Secondary Education field? Then our Course- PGCE in Secondary Education will provide you the opportunities for professional development, hands-on instruction, and reflective practice. This Course- PGCE in Secondary Education, covers morality, workplace welfare, classroom management, and pedagogy. Also, this Course- PGCE in Secondary Education includes inclusion instruction and special educational needs (SEN). Furthermore, this Course- PGCE in Secondary Education illustrates child development. Throughout this Course- PGCE in Secondary Education, you will learn advanced knowledge and skills in technology integration and research methods in education. We are thrilled to have you as a part of our Course- PGCE in Secondary Education, so let's get going! Special Offers of this PGCE: PGCE in Secondary Education Course This PGCE: PGCE in Secondary Education Course includes a FREE PDF Certificate. Lifetime access to this PGCE: PGCE in Secondary Education Course Instant access to this PGCE: PGCE in Secondary Education Course Get FREE Tutor Support to this PGCE: PGCE in Secondary Education Course PGCE: PGCE in Secondary Education Course Transform your teaching career with our PGCE: PGCE in Secondary Education course. This comprehensive program covers key areas such as morality, workplace welfare, classroom management, and pedagogy. Our PGCE: PGCE in Secondary Education course also includes specialized training in inclusion instruction and special educational needs (SEN). Gain a profound understanding of child development through this PGCE: PGCE in Secondary Education course. Additionally, you'll acquire advanced skills in technology integration and research methods in education. Enroll in our PGCE: PGCE in Secondary Education course today and equip yourself with the expertise to excel in the dynamic field of secondary education. Who is this course for? PGCE: PGCE in Secondary Education Course Beginners, professionals, students, or those want to change careers can all benefit from this Course- PGCE in Secondary Education. Requirements PGCE: PGCE in Secondary Education Course To enrol in this PGCE: PGCE in Secondary Education Course, students must fulfil the following requirements. To join in our PGCE: PGCE in Secondary Education Course, you must have a strong command of the English language. To successfully complete our PGCE: PGCE in Secondary Education Course, you must be vivacious and self driven. To complete our PGCE: PGCE in Secondary Education Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this PGCE: PGCE in Secondary Education Course. Career path PGCE: PGCE in Secondary Education Course Successful completion of this Course- PGCE in Secondary Education can lead to a variety of rewarding employment options in PGCE-related sectors.
Anyone who wants to have a successful workplace needs to have proper management skills, especially civility. In this course, you will learn what civility is and what its behavioural indicators are? You will understand the costs of civility and its rewards for your workplace. You will know the proper workplace etiquettes and the basic styles of conflict resolution. Acquire the skills in diagnosing causes of uncivil behaviour and understand the role of forgiveness. Gain the ability to recommend the procedure for systematising civil behaviour suited for your workplace.In this course you will learn the necessary skills, knowledge and information about Workplace Management for your business or organisation to succeed. Course Highlights Workplace Management Course: Civility Maintain is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Workplace Management Course: Civility Maintain into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Workplace Management Course: Civility Maintain Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Workplace Management Course: Civility Maintain is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Workplace Management Course: Civility Maintain is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started FREE 00:30:00 Module Two - Introduction FREE 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Final Exam
Our courses have been designed by experienced teachers to make getting TEFL qualified as convenient as possible. These online courses are entirely self-paced, meaning you can fit study around your life in a way that works best for you. Throughout the course, you will have the support of your own personal tutor who is with you from beginning to end to mark your work, provide helpful feedback, and answer all your questions. 120-hour Premier Online TEFL Course: 50-hour Online TEFL Course Learn about classroom management, teaching styles and advanced TEFL methodology. Includes units on business English, young learners, and teaching English one-to-one. Study with a personal tutor and meet fellow students on our course forums. 30-hour Online Grammar Course Do not know your irregular verbs from auxiliary verbs? This course will improve your basic grammar and give you the grounding you will need to communicate complicated language rules to a student audience. 20-hour Online Video Course Seeing an English teacher in action is a potent learning tool and really brings the theory to life. Feel free to steal the ideas in these video courses to use in your first lessons. We do not mind! Two 10-hour specialist mini-modules. Two mini-modules designed for specific TEFL jobs, which will help your CV stand out. One 10-hour unit is about teaching online, and the other 10-hour unit will help you teach large classes. Included in the 120-hour Premier Online TEFL Course: Lifetime access to the TEFL Job Centre The TEFL Virtual Educators course doesn’t just train you to teach; it helps you find and be offered great TEFL jobs around the world. From exclusive access to our job vacancies to a lifetime of free TEFL career advice, we’re here to help you kick-start your new career. Internationally recognised TEFL certificate – hard copy & PDF A widely-recognised certificate posted straight to your door which shows your achievements on our course, something you can show to TEFL employers to secure you a job. Personal online TEFL tutor Work through your course with the help of an experienced and qualified TEFL tutor. Throughout the course, you’ll have the same tutor, so you have one point of contact for advice and assistance. Online TEFL Class breakdown Lesson Planning Teaching English Vocabulary Teaching Pronunciation Understanding English Grammar Teaching Receptive Skills: Listening and Reading Teaching Productive Skills: Speaking and Writing Teaching English Grammar Principles of Teaching English as a Foreign Language Materials and Aids for Teaching English/Classroom Management Strategies Using Resources Effectively when Teaching English as a Foreign Language Case Study, CV and Cover Letter, Job Sites and Resources You will explore the latest theories in topics such as second language acquisition and social discourse and have the chance to apply these to your own classroom practice and curriculum development. You will also learn to conduct your own research, compile and analyse qualitative and quantitative data and develop your critical-evaluative skills. These skills will be used on your own research project at the end of the course, as well as in your future career. Core modules: Second Language Acquisition You will focus on the major themes that have emerged from literature on second language learning over the last three decades. You will examine some of the research on the second-language acquisition process, look critically at reports of second-language research, and examine some of the theories which endeavour to interpret research evidence. You will be encouraged to use your own language learning and teaching experience to assess the relative merits of such materials. Discourse in Society You will examine the relationship between language and society and the construction of discourse in various domains. You will explore sociological and sociolinguistic models and theories, such as speech communities, communities of practice and ethnolinguistic vitality, with a particular focus on social variation and stratification across various linguistic levels (phonology, lexicon, syntax). You will explore discourse's notion (or notions) in both its linguistic and wider meaning and its construction in and through society and language use. You will study methods for collecting and transcribing data and discover various linguistic and discourse analysis approaches. These methods and approaches will then be put into context and used in the analysis of the relevant social spheres and domains, such as educational or institutional discourse. Research Methods in Applied Linguistics This module will provide you with an introduction to research methods in preparation for the MA dissertation. It will familiarise you with the basic processes of conducting research, including general methodological approaches as well as research ethics. You will analyse and discuss both qualitative and quantitative data in order to develop your critical-evaluative skills. Materials and Course Design You will explore the factors involved in the design of language courses and teaching materials, reflecting on one possible course design process. You will start with an analysis of the context in which the course will take place, the needs of the learners, and current theories of language and language learning. You will move on to consider how course content can be selected and ordered in a principled way, how assessment relates to course design, and how and when courses should be evaluated. Finally, you will consider the evaluation, adaptation, and creation of course materials. Classroom Theory and Practice You will examine current research on modern classroom operations, exploring key concepts and issues through relevant professional and academic literature. A more practical element will be realised through filmed observation of teachers in practice. You will also be encouraged to reflect on your teaching and learning experience and analyse and discuss your beliefs and attitudes towards learning and teaching. Major Project This module will support you in the preparation and submission of a master’s dissertation, allowing you to explore in-depth a particular topic that reflects your academic interest. Assessment You will show your understanding of theoretical issues and their practical application through a combination of portfolios, classroom observation tasks and critical essays. After completing your final module, you will also research and prepare a 15,000-word dissertation.
PGCE: PGCE in Secondary Education Course Are you willing to know about the tenets and methods of secondary education? Then you must try our Course- PGCE in Secondary Education. Our Course- PGCE in Secondary Education, explains pedagogy, and trainees gain knowledge on how to motivate and captivate pupils in the disciplines they have selected. Also, this Course- PGCE in Secondary Education, has a strong emphasis on developing efficient teaching methods, managing the classroom, and using evaluation methods. Along with practical training, students in our Course- PGCE in Secondary Education, can get a chance for reflective practice. Additionally, this Course- PGCE in Secondary Education provides modern educational opportunities, challenges, and inclusive education techniques. So, without delay, join our Course- PGCE in Secondary Education, to acquire the necessary skills to manage high school students and cultivate a constructive educational atmosphere. Learning outcome of Course- PGCE in Secondary Education Our Course- PGCE in Secondary Education, provides information on: The introduction to teaching and learning methods. Students of Course- PGCE in Secondary Education know about pedagogy and classroom management. Inclusion and Special Educational Needs (SEN) are part of our Course- PGCE in Secondary Education. Also, this Course- PGCE in Secondary Education, boosts teachers understanding of child development. Students in our Course- PGCE in Secondary Education, get chance for reflective practice, practical training and professional development How to do educational research and technology integration are included in this Course- PGCE in Secondary Education lesson. After completing this Course- PGCE in Secondary Education, students will be perfectly trained in workplace morality and welfare. Special Offers of this PGCE: PGCE in Secondary Education Course This PGCE: PGCE in Secondary Education Course includes a FREE PDF Certificate. Lifetime access to this PGCE: PGCE in Secondary Education Course Instant access to this PGCE: PGCE in Secondary Education Course Get FREE Tutor Support to this PGCE: PGCE in Secondary Education Course PGCE: PGCE in Secondary Education Course PGCE: PGCE in Secondary Education course is meticulously designed to cover all aspects of effective teaching. Gain in-depth knowledge of pedagogy and discover how to motivate and engage students in your chosen subjects. This PGCE: PGCE in Secondary Education course focuses on developing efficient teaching strategies, mastering classroom management, and employing robust assessment methods. Experience hands-on training and reflective practice opportunities to refine your skills. Additionally, the PGCE: PGCE in Secondary Education course delves into modern educational challenges and inclusive teaching techniques. Enroll today in our PGCE: PGCE in Secondary Education course and transform your teaching career with cutting-edge expertise. Who is this course for? PGCE: PGCE in Secondary Education Course This Course- PGCE: PGCE in Secondary Education, is intended for individuals who wish to influence the education of young people by becoming certified secondary school teachers. Requirements PGCE: PGCE in Secondary Education Course To enrol in this PGCE: PGCE in Secondary Education Course, students must fulfil the following requirements. To join in our PGCE: PGCE in Secondary Education Course, you must have a strong command of the English language. To successfully complete our PGCE: PGCE in Secondary Education Course, you must be vivacious and self driven. To complete our PGCE: PGCE in Secondary Education Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this PGCE: PGCE in Secondary Education Course. Career path PGCE: PGCE in Secondary Education Course After completing this Course- PGCE: PGCE in Secondary Education, students can work as lecturers in higher education, department leaders, educational consultants, or secondary school instructors.
Some people consider the teaching profession only loaded with never-ending paperwork. However, it's also a profession that's filled with premia that surpass the tribulations. The Level 3 Diploma in Teaching course is meant to introduce you to the theoretical considerations and practical experience that help you become a great teacher. This innovative course will provide you with a multiracial educated program consisting of several informational modules. Additionally, you will understand the skills and experience required to become an efficient teacher, and how to turn your ability and enthusiasm into a rewarding career. Who is this Course for? Level 3 Diploma in Teaching is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Fundamentals of Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Teaching in UK Teaching in the UK 00:10:00 Teachers' Standards in UK 00:10:00 Teachers Pay 00:30:00 The English School System 00:10:00 Evaluation of Schools and Teachers 00:30:00 School Governance 00:15:00 Inclusive Teaching 00:15:00 Teaching Methodologies Chapter I 01:00:00 Chapter II 01:00:00 Chapter III 01:00:00 Chapter IV 01:00:00 Chapter V 01:00:00 Chapter VI 01:00:00 Chapter VII 01:00:00 Chapter VIII 01:00:00 Chapter IX 01:00:00 Chapter X 01:00:00 Chapter XI 01:00:00 Chapter XII 00:20:00 Chapter XIII 01:00:00 Chapter XIV 01:00:00 Chapter XV 01:00:00 Psychology of Teaching Why Young People Do Not Learn to Study Properly? 00:20:00 The Nature of Study, and Its Principal Factors 00:30:00 Provision for Specific Purposes, as One Factor of Study 00:40:00 The Supplementing of Thought, as a Second Factor of Study 00:15:00 The Organization of Ideas, as a Third Factor in Study 00:30:00 Judging of the Soundness and General Worth of Statements, as a Fourth Factor in Study 00:25:00 Memorizing, as a Fifth Factor in Study 02:00:00 The Using of Ideas, as a Sixth Factor in Study 00:25:00 Provision for a Tentative Rather Than a Fixed Attitude Toward Knowledge, as a Seventh Factor in Study 00:20:00 Provision for Individuality, as an Eighth Factor in Study 00:15:00 Full Meaning of Study: Relation of Study to Children and to the School 00:15:00 SEN Teaching Introduction to Special Educational Needs (SEN) 00:05:00 Understand Constructivism in the Classroom and know your role as a teacher 00:10:00 SEN Code of Practice 00:15:00 Get an understanding on SENCO 00:10:00 Classroom Management Strategies for Children with Special Needs 00:05:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 00:10:00 How to Deal with Pupils with Autism 00:10:00 Understanding Learning Difficulties 00:10:00 Anger Management Methods for Pupils With Special Needs 00:10:00 Teaching Children with Down Syndrome 00:10:00 Conclusion SEN 00:05:00 ADHD What is ADHD? 00:05:00 Causes of ADHD 00:05:00 Diagnosing ADHD 00:05:00 Treating ADHD 00:05:00 ADHD and Education 00:05:00 Reasonable Adjustments: ADHD 00:10:00 Adults with ADHD 00:10:00 Mock Exam Mock Exam-Level 3 Diploma in Teaching 00:20:00 Final Exam Final Exam-Level 3 Diploma in Teaching 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Advance Your Career with Our Level 4 Teaching Assistant Course Are you ready to enhance your role in education? Our Level 4 Teaching Assistant: Level 4 Teaching Assistant course is your pathway to greater responsibility and impact in the classroom. As a Level 4 Teaching Assistant, you’ll develop advanced skills in supporting both students and teachers, positioning yourself as an essential member of the educational team. With our Level 4 Teaching Assistant: Level 4 Teaching Assistant course, you'll master techniques in classroom management, lesson delivery, and individualized student support. This Level 4 Teaching Assistant: Level 4 Teaching Assistant qualification is designed to empower you with the knowledge and confidence needed to lead small groups, assist in curriculum planning, and contribute to the overall learning environment. Enrolling in the Level 4 Teaching Assistant program means you’ll receive expert guidance, ensuring you’re fully equipped to excel in your role. The Level 4 Teaching Assistant: Level 4 Teaching Assistant course is tailored to fit your schedule, offering flexible learning options that allow you to balance your career and studies. By completing the Level 4 Teaching Assistant course, you’ll open doors to new career opportunities, whether you aim to specialize in areas like Special Educational Needs or move into senior teaching assistant roles. Becoming a Level 4 Teaching Assistant is your step towards a more rewarding and impactful career in education. Take the next step—enroll in the Level 4 Teaching Assistant: Level 4 Teaching Assistant course today and transform your future in education! Special Offers of this Level 4 Teaching Assistant: Level 4 Teaching Assistant Course: This Level 4 Teaching Assistant: Level 4 Teaching Assistant Course includes a FREE PDF Certificate. Lifetime access to this Level 4 Teaching Assistant: Level 4 Teaching Assistant Course Instant access to this Level 4 Teaching Assistant: Level 4 Teaching Assistant Course 24/7 Support Available to this Level 4 Teaching Assistant: Level 4 Teaching Assistant Course [ Note: Free PDF certificate as soon as completing the Level 4 Teaching Assistant: Level 4 Teaching Assistant Course] Level 4 Teaching Assistant: Level 4 Teaching Assistant Online Training The Level 4 Teaching Assistant: Level 4 Teaching Assistant course is designed to elevate your role in education by providing advanced skills and knowledge. As a Level 4 Teaching Assistant, you'll gain expertise in classroom management, student support, and lesson planning. This Level 4 Teaching Assistant: Level 4 Teaching Assistant course prepares you for leadership roles and specialized responsibilities, making you a more integral part of the educational team. Ideal for career advancement, the Level 4 Teaching Assistant: Level 4 Teaching Assistant course empowers you to make a significant impact in the classroom. Who is this course for? Level 4 Teaching Assistant: Level 4 Teaching Assistant Online Training This Level 4 Teaching Assistant: Level 4 Teaching Assistant course is for experienced teaching assistants who are eager to advance their careers and take on more significant roles in the classroom. It's perfect for those who want to deepen their expertise, move into leadership positions, or specialize in areas like Special Educational Needs (SEN). Whether you’re currently in a teaching assistant role or looking to enhance your qualifications, this Level 4 Teaching Assistant: Level 4 Teaching Assistant course is designed to help you make a greater impact in education. Requirements Level 4 Teaching Assistant: Level 4 Teaching Assistant Online Training To enrol in this Level 4 Teaching Assistant: Level 4 Teaching Assistant Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 4 Teaching Assistant Course. Be energetic and self-motivated to complete our Level 4 Teaching Assistant Course. Basic computer Skill is required to complete our Level 4 Teaching Assistant Course. If you want to enrol in our Level 4 Teaching Assistant Course, you must be at least 15 years old. Career path Level 4 Teaching Assistant: Level 4 Teaching Assistant Online Training After completing this Level 4 Teaching Assistant: Level 4 Teaching Assistant course, you can investigate well-liked and in-demand professions in the Level 4 Teaching Assistant industry such as: Senior Teaching Assistant Higher Level Teaching Assistant (HLTA) Specialized Support Roles Education Leadership
Advanced Diploma in Teaching With the help of this Advanced Diploma in Teaching course, you can learn effective teaching techniques and develop into a respected educator. Anyone who wishes to advance their teaching career or become a good teacher can enrol in this course. It is intended for both individuals and professionals. This advanced diploma course will start with teaching you about child development, the UK English school system, UK teacher standards, and student and teacher evaluation. You will then be exposed to the idea of teacher preparation, which includes lesson planning, workshop preparation, handout creation, student interaction, etc. In the end, this teacher training course will instruct you on various instructional approaches and the protocols for instructing students with exceptional needs. You will be able to use a variety of teaching techniques to instruct all kinds of pupils in any setting once you have completed this Professional Diploma in Teaching course. Course Highlights Advanced Diploma in Teaching is an award-winning and the best-selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Advanced Diploma in Teaching into 129 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 days, 4 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Advanced Diploma in Teaching Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Advanced Diploma in Teaching is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Advanced Diploma in Teaching is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Advanced Diploma in Teaching - Updated Version Teaching Assistant Teaching Assistant Overview 00:20:00 Professional Developments for a TA 00:26:00 Working with the School and Its Policies 00:23:00 Discussion on Curriculum, Assessment and Monitoring 00:21:00 Providing the Best Learning Environment 00:17:00 Module 06: Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA 00:16:00 Module 07: Child Development and the SEN Support 00:18:00 Module 08: Understanding Behaviour & Relationships as a TA 00:21:00 Module 09: Experienced TAs Maintain Strong Communications with the Students 00:16:00 Career Prospects for TAs in the UK 00:23:00 SEN Teaching Special Education Needs (SEN) An Overview 00:08:00 SEN Support 00:13:00 High Quality Teaching for Pupils with SEN 00:09:00 SEN Teaching Methodologies 00:21:00 Communication and Interaction 00:16:00 Module 06: Cognition and Learning 00:20:00 Module 07: Social, Emotional and Mental Health Difficulties 00:12:00 Module 08: Sensory or Physical Needs 00:16:00 Module 09: Working in Partnership 00:08:00 Autism Awareness Autism Spectrum Disorder (ASD) 00:18:00 Learning Difficulties Related to Autism 00:24:00 Autism Diagnosis 00:18:00 Module 4: Cognitive Approaches in Autism 00:17:00 Module 5: Dealing with Autistic Individuals 00:22:00 Module 6: Other Considerations for Dealing with Autistic Individuals 00:19:00 Module 7: Engagement in Autism Awareness 00:13:00 ADHD Awareness Module 01: Introduction to ADHD 00:12:00 Module 02: ADHD in Young and Adults 00:18:00 Module 03: ADHD in Family Settings 00:11:00 Module 04: ADHD in Educational Settings and Parent Training 00:21:00 Module 5. ADHD and Attention Difficulties 00:19:00 Module 6. Cognitive Approaches in ADHD 00:18:00 Module 7: The Organisation of Care for ADHD 00:23:00 Dyslexia Module 1: Introduction to Dyslexia 00:18:00 Module 2: Dyslexia and Learning Difficulties 00:18:00 Module 3: Dyslexia in the School 00:23:00 Module 4: Cognitive Approaches in Dyslexia 00:16:00 Advanced Diploma in Teaching - Old Version Module 1: Fundamentals of Teaching Understanding the Development of Children and Young Person FREE 01:00:00 Communication and Professional Relationships with Pupils and Family FREE 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Module 2: Teaching in UK Teaching in the UK 00:30:00 Teachers' Standards in UK 00:30:00 Teachers Pay 00:30:00 The English School System 00:30:00 Evaluation of Schools and Teachers 00:30:00 School Governance 00:15:00 Inclusive Teaching 00:15:00 Module 3: Teacher Training Module One - Getting Started 02:00:00 Module Two - Understanding Training and Facilitation 02:00:00 Module Three - Gathering Materials 00:30:00 Module Four - Creating a Lesson Plan 02:00:00 Module Five - Choosing Activities 00:30:00 Module Six - Preparing for the Workshop 00:30:00 Module Seven - Getting Off on the Right Foot 00:30:00 Module Eight - Delivery Tips and Tricks 02:00:00 Module Nine - Keeping it Interactive 00:30:00 Module Ten - Dealing With Difficult Participants 00:30:00 Module Eleven - Tackling Tough Topics 01:00:00 Module Twelve - Wrapping Up 01:00:00 Module 4: Teaching Methodologies Chapter I 01:00:00 Chapter II 01:00:00 Chapter III 01:00:00 Chapter IV 01:00:00 Chapter V 01:00:00 Chapter VI 01:00:00 Chapter VII 01:00:00 Chapter VIII 01:00:00 Chapter IX 01:00:00 Chapter X 01:00:00 Chapter XI 01:00:00 Chapter XII 01:00:00 Chapter XIII 01:00:00 Chapter XIV 01:00:00 Chapter XV 01:00:00 Module 5: Psychology of Teaching WHY YOUNG PEOPLE DO NOT LEARN TO STUDY PROPERLY? 01:00:00 THE NATURE OF STUDY, AND ITS PRINCIPAL FACTORS 02:00:00 PROVISION FOR SPECIFIC PURPOSES, AS ONE FACTOR OF STUDY 02:00:00 THE SUPPLEMENTING OF THOUGHT, AS A SECOND FACTOR OF STUDY 02:00:00 THE ORGANIZATION OF IDEAS, AS A THIRD FACTOR IN STUDY 02:00:00 JUDGING OF THE SOUNDNESS AND GENERAL WORTH OF STATEMENTS, AS A FOURTH FACTOR IN STUDY 02:00:00 MEMORIZING, AS A FIFTH FACTOR IN STUDY 02:00:00 THE USING OF IDEAS, AS A SIXTH FACTOR IN STUDY 02:00:00 PROVISION FOR A TENTATIVE RATHER THAN A FIXED ATTITUDE TOWARD KNOWLEDGE, AS A SEVENTH FACTOR IN STUDY 01:00:00 PROVISION FOR INDIVIDUALITY, AS AN EIGHTH FACTOR IN STUDY 02:00:00 FULL MEANING OF STUDY: RELATION OF STUDY TO CHILDREN AND TO THE SCHOOL 02:00:00 Module 6: SEN Teaching Introduction to Special Educational Needs (SEN) 00:30:00 Understand Constructivism in the Classroom and know your role as a teacher 01:00:00 SEN Code of Practice 01:00:00 Get an understanding on SENCO 01:00:00 Classroom Management Strategies for Children with Special Needs 00:30:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 01:00:00 How to Deal with Pupils with Autism 00:30:00 Understanding Learning Difficulties 01:00:00 Anger Management Methods for Pupils With Special Needs 00:30:00 Teaching Children with Down Syndrome 00:30:00 Conclusion SEN 00:30:00 Module 7: SEN in USA INTRODUCTION 02:00:00 PRINCIPLES OF SPECIAL EDUCATION 01:00:00 SEN CURRICULUM 01:00:00 SEN TEACHING 01:00:00 CONCLUSION 00:15:00 Module 8: ADHD What is ADHD? 00:30:00 Causes of ADHD 01:00:00 Diagnosing ADHD 00:30:00 Treating ADHD 01:00:00 ADHD and Education 01:00:00 Reasonable Adjustments: ADHD 01:00:00 Adults with ADHD 01:00:00 Module 9: Dyslexia What is Dyslexia? FREE 01:00:00 Identifying Dyslexia FREE 00:30:00 Co-occurring Conditions 01:00:00 Diagnosing Dyslexia 01:00:00 Creating Dyslexia Friendly Environment 01:00:00 Solutions for Dyslexia 01:00:00 Module 10: Dealing with Troubled Children YOU AND YOUR CHILD STUDY FREE 01:30:00 THE PROBLEM OF PUNISHMENT FREE 00:30:00 WHEN YOUR CHILD IMAGINES THINGS 00:30:00 WHY KIDS LIE AND WHAT TO DO ABOUT IT 01:00:00 BEING AFRAID 00:30:00 THE FIRST GREAT LAW 00:30:00 THE TRAINING OF THE WILL 01:00:00 HOW CHILDREN REASON ABOUT FUTURE 00:30:00 WORK AND PLAY 01:00:00 CHILDREN'S GANGS, CLUBS, AND FRIENDSHIPS 00:15:00 CHILDREN'S IDEALS AND AMBITIONS 01:00:00 THE STORK OR THE TRUTH 00:30:00 THE GOLDEN AGE OF TRANSITION 00:15:00 HEREDITY AND ENVIRONMENT 01:00:00 FREEDOM AND DISCIPLINE 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Teaching 00:30:00 Final Exam Final Exam- Advanced Diploma in Teaching 00:30:00
Advance your teaching career with our Teaching English Bundle. Gain the tools and knowledge to teach English effectively across diverse learning environments.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations