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2495 Character courses delivered Online

Level 2 Certificate in Vietnamese as Foreign Language

By iStudy UK

Description Whether you're planning a trip to Vietnam, or simply wish to communicate with Vietnamese friends, you will learn the tricks and tips needed to learn a language for life. The Level 2 Certificate in Vietnamese as Foreign Language is designed to teach you everyday Vietnamese in the shortest timeframe possible. This course will help to develop your listening, speaking, reading and writing skills using Vietnamese. Topics will center on everyday life activities. Useful Vietnamese characters will be taught through essential real-life topics. You will be able to identify the sounds and tones of Vietnamese, read, write in Vietnamese characters. At the end of the course, you will acquire Vietnamese characters and sentence structures for use in some basic daily-life communication.  What Will I Learn? Speak Vietnamese with locals Use very natural language that locals will easily understand Use a wide ranging vocabulary allowing you to speak about various topics Speak with a clear southern accent Requirements An online Vietnamese dictionary Note taking materials Who is the target audience? Students that have some background in Vietnamese or have studied the language at least a little before starting the course Students who have already completed the Academy course Learn to Speak Vietnamese Like a Native Introduction Introduction Learn to Speak Vietnamese for Life FREE 00:07:00 Useful Words and Phrases for Understanding How to talk about receiving, recognizing, and appearing 00:13:00 How to talk about appearing, discovering, and understanding 00:13:00 How to talk about being threatened and revenge 00:14:00 How to talk about intentions, discussions, and enthusiasm How to talk about intentions, plans, and alluding 00:13:00 How to talk about discussions, ideas, and opinions 00:15:00 How to talk about being offended, enthusiastic, or sympathizing 00:08:00 How to talk about performances, idioms, and the universe How to describe performances, addictions, and listening 00:10:00 How to use idioms and traditional phrases 00:08:00 How to talk about weapons, war, and the universe 00:08:00 How to talk about childhood, neighbors, and the good old days How to talk about your childhood, dreams, and never giving up 00:11:00 How to talk about your weight, being sore, and natural replies 00:14:00 How to talk about neighbors, the old days, and not wasting things 00:09:00 How to talk about blaming, pretending, and becoming How to talk about being nervous, blaming, and speaking with no accent 00:08:00 How to talk about exaggerating, pretending, and emphasizing 00:09:00 How to talk about being calm, angry, and becoming 00:04:00 Conclusion Conclusion Learn to Speak Vietnamese for Life 00:05:00

Level 2 Certificate in Vietnamese as Foreign Language
Delivered Online On Demand2 hours 49 minutes
£25

Certified Wireless Network Administrator (CWNA) - Complete Video Course

4.3(43)

By John Academy

Description: This Certified Wireless Network Administrator (CWNA) - Complete Video Course covers the functions and features of Certified Wireless Network Administrator. You will learn the fundamentals of RF, components and measurements of RF as well as WLAN topologies. You will learn about Wi-Fi access, MAC and WLAN architectures, troubleshooting and security. You will also learn how to navigate site survey tools, high throughput, BYOD and more. This certification is the foundation-level enterprise Wi-Fi certification for the CWNP Program. Achieving it sets your wireless career on a firm foundation, ensuring you have the skills to successfully survey, install, and administer enterprise Wi-Fi networks. So, if you have an understanding of the fundamentals of wireless technology. And interested to know how WLAN work and how it's managed day-to-day. And if you have the ability to install, configure and troubleshoot and maintain wireless networks within small business or Enterprise deployments. Then this course is perfect for you. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Wireless Network Administrator (CWNA) - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Wireless Network Administrator (CWNA) - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Overview of Wireless Communications Overview of Wireless Communications FREE 00:23:00 Communication Fundamentals 00:15:00 Fundamentals of RF Fundamentals of RF 00:07:00 Characteristics of RF 00:17:00 RF Behaviors 00:17:00 Components and Measurements of RF Components and Measurements of RF 00:19:00 dB Mathematics 00:18:00 Math Examples (eNotes) 00:20:00 Noise Floor 00:07:00 RF Signal and Antenna Concepts RF Signal and Antenna Concepts 00:13:00 Antenna Types 00:15:00 Beamforming 00:09:00 IEEE 802.11 IEEE 802.11 00:15:00 802.11i 00:10:00 Spread Spectrum Technologies Course Overview Direct Sequence Spread Spectrum (Part 1) 00:22:00 Direct Sequence Spread Spectrum (Part 2) 00:21:00 WLAN Topologies WLAN Topologies 00:10:00 Distribution Service 00:08:00 Mesh BSS 00:15:00 Wi-Fi Access Wi-Fi Access 00:14:00 Interframe Space (IFS) 00:13:00 MAC Architecture MAC Architecture 00:18:00 Beacon Frames 00:11:00 WLAN Architecture WLAN Architecture 00:17:00 WLAN Controller 00:11:00 WLAN Deployment WLAN Deployment 00:10:00 Network Extension to Remote Areas 00:13:00 Troubleshooting Troubleshooting 00:18:00 802.11 Coverage Considerations 00:17:00 Capacity vs. Coverage 00:19:00 Security Security 00:22:00 Robust Security 00:24:00 Types of Wireless Attacks Types of Wireless Attacks 00:30:00 Intrusion Monitoring 00:08:00 Fundamentals of Site Surveys Fundamentals of Site Surveys 00:16:00 Site Survey Tools Site Survey Tools 00:05:00 Site Survey 00:15:00 PoE PoE 00:09:00 Midspan 00:08:00 High Throughput (HT) High Throughput (HT) 00:11:00 Spatial Multiplexing (SM) 00:12:00 Very High Throughput (HT) Very High Throughput (VHT) 00:18:00 BYOD BYOD 00:19:00 Over the Air Management 00:10:00 Mock Exam Mock Exam- Certified Wireless Network Administrator (CWNA) - Complete Video Course 00:20:00 Final Exam Final Exam- Certified Wireless Network Administrator (CWNA) - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Certified Wireless Network Administrator (CWNA) - Complete Video Course
Delivered Online On Demand11 hours 29 minutes
£24

Cloud Computing Essentials

By iStudy UK

Cloud Computing Essentials Overview Imagine accessing computing power as vast as the sky, scaling it up or down with the agility of a feather, and only paying for what you use. Cloud computing makes this dream a reality, revolutionizing the way we store, manage, and process data. This 'Cloud Computing Essentials' course is your launchpad into this transformative technology, empowering you to navigate the digital stratosphere with confidence. Unravel the mysteries of the cloud as we delve into its core principles and delve into its diverse service models. Explore the compelling reasons businesses are migrating to the cloud, discovering the cost-efficiency, scalability, and agility it offers. Compare and contrast public, private, and hybrid cloud deployments, understanding their unique strengths and suitability for different scenarios. Master key cloud concepts like Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), uncovering their functionalities and use cases. Grasp the economic advantages of cloud computing, including economies of scale and the shared responsibility model. By the end of this journey, you'll be equipped to harness the power of the cloud and elevate your career to new heights. Why You Should Choose Cloud Computing Essentials Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Cloud Computing Essentials is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Cloud Computing Essentials is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Cloud Computing Essentials Introduction 00:04:00 The Need for Cloud Computing 00:13:00 What is Cloud Computing - I 00:05:00 What is Cloud Computing- II 00:06:00 Benefits of Cloud Computing 00:09:00 CapEx Vs OpEx 00:03:00 What are Public Clouds 00:02:00 Characteristics of Public Cloud 00:01:00 What are Private Clouds 00:01:00 Characteristics of Private Cloud 00:02:00 What are Private Clouds 00:01:00 What is Hybrid Cloud 00:01:00 Characteristics of Hybrid Cloud 00:01:00 Review and What Next!! 00:01:00 What is Infrastructure as a service 00:04:00 Use cases of IAAS 00:02:00 What is Platform as a Service? 00:02:00 Use cases of PAAS 00:04:00 What is Software as a Service 00:02:00 Key Concepts and Terminology 00:06:00 Economies of Scale 00:01:00 What is Shared Responsibility model 00:09:00

Cloud Computing Essentials
Delivered Online On Demand1 hour 20 minutes
£25

Speech Therapy and SEN Teaching Assistant Course

By iStudy UK

Course Overview Develop a solid foundation in speech therapy and grasp the skills of a proficient SEN teaching assistant with the Speech Therapy and SEN Teaching Assistant Course. This course is designed to help you understand the principles of speech therapy. You will also receive the theoretical knowledge and practical skills required to become an SEN teaching assistant. You will receive an overall understanding of speech therapy from the Speech Therapy and SEN Teaching Assistant Course. In this course, you will learn about the science of speech and the anatomy of speech. The easy-to-follow modules will educate you on the characteristics of speech. In addition, you will receive a clear understanding of speech and language disorders seen in adults and children. You will also develop the skills to help children with SL difficulties. The Speech Therapy and SEN Teaching Assistant Course will provide you with a valuable skill set along with a certificate of achievement. This certificate will add value to your resume and help you establish a brilliant career in the relevant industries.  What You Will Learn Get an introduction to the fundamentals of speech therapy Familiarise yourself with the science of speech and anatomy of speech Understand the characteristics of speech Know the stages of language development Learn about speech and language disorders Develop the skills to support a child with SL difficulties Why Should You Choose this Speech Therapy and SEN Teaching Assistant Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Speech Therapy and SEN Teaching Assistant Course is for anyone interested in enriching their understanding of speech therapy and special education needs. The course will be beneficial for anyone who wishes to pursue a career in the relevant industry. Requirements Our Speech Therapy and SEN Teaching Assistant Course is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This Speech Therapy and SEN Teaching Assistant Course will assist you in pursuing a career in the relevant fields  SEN Teaching Assistant (Salary Range £19,000-£23,000) Teacher (Salary Range £19,000-£65,000) Speech Therapy Module 01: An Overview of Speech Therapy 00:10:00 Module 02: The Science of Speech 00:17:00 Module 03: The Anatomy of Speech 00:53:00 Module 04: Characteristic of Speech: Linguistic Discipline 00:24:00 Module 05: Literacy and Language Development 00:20:00 Module 06: Child Speech & Language Disorders 00:30:00 Module 07: Adult Speech & Language Disorders 00:27:00 Module 08: How to Help a Child with SL Difficulties 00:32:00 SEN Teaching Assistant Special Education Needs (SEN) An Overview 00:08:00 SEN Support 00:13:00 High Quality Teaching for Pupils with SEN 00:09:00 SEN Teaching Methodologies 00:21:00 Communication and Interaction 00:16:00 Module 06: Cognition and Learning 00:20:00 Module 07: Social, Emotional and Mental Health Difficulties 00:12:00 Module 08: Sensory or Physical Needs 00:16:00 Module 09: Working in Partnership 00:08:00

Speech Therapy and SEN Teaching Assistant Course
Delivered Online On Demand5 hours 36 minutes
£25

Marine Biology Course - Online Diploma

By iStudy UK

Marine Biology Course - Online Diploma Overview Ever wondered what lies beneath the ocean waves? The Marine Biology Course - Online Diploma is your passport to exploring the incredible world of our ocean planet! This exciting online course takes you on a deep dive (virtually, of course!) to uncover the secrets of the ocean. Imagine exploring vibrant coral reefs teeming with life, or the mysterious depths where sunlight barely reaches. You'll learn all about the unique features of this underwater world and the amazing creatures that make it their home. The course unveils the ocean's hidden wonders, from the tiniest organisms to the giant whales that grace the surface. We'll explore how different ocean creatures live together and depend on each other. You'll also discover how human activity can affect the ocean and how we can protect this vital part of our planet. By the end of this online diploma, you'll have a whole new appreciation for the ocean's magic. The Marine Biology Course is your key to unlocking the mysteries of the underwater world and inspiring you to become an ocean champion! Learning Outcomes Gain a comprehensive understanding of marine biology and the ocean environment. Explore the diversity of marine habitats and their unique characteristics. Discover the remarkable variety of marine life, from microbes to vertebrates. Understand the complex interactions within marine populations and communities. Analyze the impact of human activities on the ocean and explore marine conservation efforts. Why You Should Choose Marine Biology Course - Online Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Marine Biology Course - Online Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Marine Biology Course - Online Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Marine Biology Course - Online Diploma Module 01: Introduction to Marine Biology Introduction to Marine Biology 00:25:00 Module 02: The Ocean The Ocean 00:29:00 Module 03: The Ocean as a Habitat The Ocean as a Habitat 00:27:00 Module 04: Characteristics of the Marine Environment Characteristics of the Marine Environment 00:23:00 Module 05: Marine Life Marine Life 00:20:00 Module 06: Marine Microbes Marine Microbes 00:24:00 Module 07: Marine Invertebrates Marine Invertebrates 00:25:00 Module 08: Marine Vertebrates Marine Vertebrates 00:21:00 Module 09: Marine Populations and Communities Marine Populations and Communities 00:28:00 Module 10: Marine Ecology Marine Ecology 00:21:00 Module 11: Food Chains and Food Webs Food Chains and Food Webs 00:14:00 Module 12: Damaging Impact of Human Activities on Marine Life Damaging Impact of Human Activities on Marine Life 00:28:00 Module 13: Marine Conservation Marine Conservation 00:26:00 Assignment Assignment: Marine Biology Course - Online Diploma 00:00:00

Marine Biology Course - Online Diploma
Delivered Online On Demand5 hours 11 minutes
£25

Equality, Diversity and Inclusion (EDI)

By The Teachers Training

Overview Equality, Diversity and Inclusion (EDI) Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Equality, Diversity and Inclusion (EDI) Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Equality, Diversity and Inclusion Introduction to Equality, Diversity and Inclusion 00:07:00 Module 02: The Protected Characteristics The Protected Characteristics 00:06:00 Module 03: Inappropriate Behaviour and Toxic Work Culture Inappropriate Behaviour and Toxic Work Culture 00:07:00 Module 04: Implementing EDI in Organisational Policy Implementing EDI in Organisational Policy 00:09:00 Module 05: Creating an Ideal Workplace Creating an Ideal Workplace 00:09:00

Equality, Diversity and Inclusion (EDI)
Delivered Online On Demand38 minutes
£24.99

Business Administration and Management

By iStudy UK

Business Administration is the study of different management departments and roles of the components in business. In business administration, you need to learn about the principles, Organizations, Decision making and Leadership. Through this course, you will also learn all the knowledge and information management, its characteristics, its nature, levels and principles. Payroll is a very big part of any company, as it helps manage the company's finances when it comes to employee salaries. There is a huge demand for people who can use their skills in this department as there are a lot of numbers that need to be taken care of. You will also learn the basics of payroll and managing it efficiently through the course. Find out how to manage business and its clients and employee payroll system in this course. Course Highlights Business Administration and Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Administration and Management into 49 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 11 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Administration and Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Administration and Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Administration and Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Administration and Management - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Quality Management 00:21:00 Managing Risk and Recovery 00:26:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Administration and Management - Old Version Business Administration What is Business Administration? FREE 01:00:00 Business and Organisations FREE 00:30:00 Management of Business 01:00:00 Business Organization Perspectives 01:00:00 Decision Making 01:00:00 Approaches to Leadership 01:00:00 Management Management 01:00:00 Definition of Management 01:00:00 Characteristics of Management 01:00:00 Management Functions/Process of Management 01:00:00 Nature of Management 01:00:00 Levels of Management 01:00:00 Characteristics of Professional Managers 00:30:00 Principles of Management 01:00:00 Managing Payroll What Is Payroll? FREE 01:00:00 Principles Of Payroll Systems FREE 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 01:00:00 When Workers Leave Employment 01:00:00 Hiring Employees 01:00:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 01:00:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Business Administration and Management 00:30:00 Final Exam Final Exam- Business Administration and Management 00:30:00

Business Administration and Management
Delivered Online On Demand35 hours
£25

Customer Service Training

By The Teachers Training

Overview Customer Service Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Customer Service Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00

Customer Service Training
Delivered Online On Demand38 minutes
£24.99

Train the Trainer Training Course

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will make you a skilled trainer with effective training techniques, and essential skills to deliver impactful training sessions to others. With this course, you will become a confident and influential trainer, capable of delivering training that inspires and empower learners. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the need for training & development. Recognise several roles of trainers and training style. Learn the phases of a T & D program. Understand the criteria for evaluation of training. Know how to plan & organise training content. Learn to prepare presentations for training. Get a better understanding of the training room configuration. Learn to handle different types of learners. Understand the role of body language in training. Recognise the challenges of training. Learn the characteristics of a good trainer. Why Train the Trainer Training Course right for you? This train the trainer training course is specially designed by experts to develop training skills in those who are willing to become confident trainers. This popular online course will help you develop the skills and knowledge required to advance your career as a trainer by learning the importance of training and development. You will learn various roles of the trainer and several learning styles by taking this popular online course. This course will also help you understand the criteria for evaluation of training, how to plan and organise training content, how to prepare presentations, training rooms and games for training and much more. By the end of this course, you will develop the skills and knowledge required to become a confident trainer and learn how to train a large group of students or employees. Train the Trainer Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction Need for Training & Development Need for Training & Development Various Roles of a Trainer Various Roles of a Trainer Various Learning Styles Various Learning Styles Phases of a T & D Program Phases of a T & D Program Criteria for Evaluation of Training Criteria for Evaluation of Training Plan & Organize Training Content Plan & Organize Training Content Prepare Presentations for Training Prepare Presentations for Training Training Room Configuration Training Room Configuration Role of Games & Activities Role of Games & Activities Communication Ground Rules Communication Ground Rules How to Handle Different Learners How to Handle Different Learners Role of Body Language in Training Role of Body Language in Training Expectations of Learners Expectations of Learners Explain the Challenges of Training Explain the Challenges of Training Characteristics of a Good Trainer Characteristics of a Good Trainer Who should take this course? This comprehensive train the trainer training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of train the trainer. Entry Requirements There are no academic entry requirements for this train the trainer training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This train the trainer training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Train the Trainer Training Course
Delivered Online On Demand
£25

Dyslexia Awareness Training Course Online

By Lead Academy

You may have heard of Dyslexia often around the UK, but how much do you know about this word? Do you know it is a common disease, and anyone can have this illness without being aware of it? The Dyslexia Awareness training - CPD certified online course will educate you about this disease in detail. This Course at a Glance In the dyslexia awareness training course, the learners will be able to learn the following: Get introduced to Dyslexia. Learn the cause of Dyslexia. Understand How It Feels to Be a Dyslexic. Discover the Characteristics of the Dyslexic Brain and more. Obtain a CPD UK accredited certificate. Learn through engaging video-based training sessions. Continuous tutor support is available 24/7. Dyslexia Awareness Training - CPD Certified Online Course Overview The Dyslexia Awareness Training is developed to raise awareness all around the UK and worldwide. This course will help the learners to identify dyslexia disease. It will teach the learners how to overcome this illness as well. The dyslexia training course will increase learners' knowledge of this issue by openly discussing dyslexia's causes, characteristics, and more. Overall, this course will help you to open your eyes to see the issue that has been unnoticed for a while. You will learn about dyslexia and, at the same time, gain a valuable certificate to join this precious course on Dyslexia. The course is accredited by CPD UK, valued by employers, professional organisations, and academic institutions. Your training provider can advise you on any further recognition, for example, progression routes into further and higher education. For details, please visit the Learner FAQs on our website.  Who should take this course? The dyslexia awareness training course is designed for the following: Any individual who wishes to work as a social worker. Any person who wants to enhance their general knowledge. Parents and caregivers can do this course. Any medical student who wishes to learn every type of disease. The psychologist, therapist, and school teacher as well. Entry Requirements The Dyslexia Awareness Training - CPD Certified Online Course requires no academic qualification. It is accessible to students from diverse backgrounds, and students enthusiastic about learning new things will primarily benefit. However, You need a laptop, desktop, tablet, or smartphone and a reliable internet connection to enter this course on gardening. Assessment On the assessment round, you will participate in the MSQ test to examine your learning from this course. After completing the gardening course's all modules, learners must answer MCQs to complete the assessment procedure. The MCQ test measures how much a learner can grasp from each section. In the assessment test, you must get 60% as a pass mark. Course Curriculum Introduction - What is Dyslexia? ● Meaning of Dyslexia ● Some Important Points Regarding Dyslexia Causes of Dyslexia Main reason for dyslexia is reduced phonological awareness - poorer ability to identify, differentiate and manipulate sounds and to learn how sounds correspond to letters. Identification of Dyslexia ● Signs of Dyslexia Other Learning Difficulties with Dyslexia ● Dyspraxia ● ADHD - Attention Deficit and Hyperactivity Disorder ● Dyscalculia ● Asperger's Syndrome How Does It Feel to Be a Dyslexic ● Difficulties Faced by Dyslexics The Characteristics of the Dyslexic Brain ● An Inefficient Short-Term Memory System, Sometimes Also Called the Working Memory ● A Difficulty in Processing Sounds and Making Sense of Them ● Difficulties with Co-ordination and Motor Skills ● Difficulties with Visual Processing Assessment for Dyslexia ● How does the Assessment Report Prove that you are Dyslexic? ● How does it relate to you? ● The Language of the Assessment ● Responses to having a Diagnostic Assessment ● Some Considerations About Using Your Report Dyslexia in the School or Any Educational Setting ● Problems with Reading ● Problems with Writing Dyslexia in the Workplace ● Understanding Dyslexia Discrimination ● How to Deal with Dyslexia at Work ● Dyslexia Friendly Training ● Dyslexia Friendly Teaching Treatment of Dyslexia ● Is There Help for Dyslexia? ● Education Intervention ● Dyslexia Resources and Technological Techniques ● Psychological Counselling ● Dyslexia in Adults Teaching Dyslexics in Dyslexia-Friendly Learning Environment ● Accommodating Dyslexic Learning Differences in The Classroom ● Best Practices to Help Dyslexic Learners Overcome Difficulties  Teaching Tools  Day-To-Day Teaching Methods  Classroom Management Dyslexia Strengths and Rewards ● Innovative Thinking ● Problem Solving ● Empathy ● Determination ● Reasoning ● Three-Dimensional Thinking ● Storytelling Legal Rights of Dyslexics ● Legislation ● The Equality Act 2010 ● The Equality Act 2010 ● Public Sector Equality Duty Conclusion Recognised Accreditation CPD Certification Service CPD stands for Continuing Professional Development. This term refers to learning activities that professionals undertake to improve their skills and capabilities. Employers and professional organizations globally recognize CPD UK. Thus, a certificate from CPD Certification Service creates value for your professional goal and achievement. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you can order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. The certificate can be obtained in PDF version for £12, and there is an additional fee to receive a printed copy certificate which is £35. FAQs What is Dyslexia? Dyslexia is a brain disorder where the affected people have learning issues that include reading, writing, and spelling problems. Is Dyslexia common in the UK? You will be shocked when you know that over 6.3 million people have dyslexia started by the British Dyslexia Association. What is the possible career path after doing this course? You can pursue various careers after this course, such as working as a social worker, in an international NGO, and more. What causes Dyslexia? Scientists have found many reasons that trigger this issue, but you will learn extensively all causes of brain disorders in the course. So, get enrolled to expand your learning. Can this disease easily be identified? Not really. This illness is only easily identified if it is several. Most of the time, people can not understand the issue and instead treat these kinds of learning difficulties as a minor issue for students. How will I purchase this course? First, select your desired course plan among the multiple existing course plans on the right side of your screen, then select the payment type, and once you made the payment, you can access the course any time you want. I made my payment. How will I get access to the Dyslexia Awareness Training course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having a CPD-accredited certificate once you face the corporate world. As employees, job places, and more value the CPD-accredited certificate, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to improve and update their skills within their professional field continuously. This certificate claims that the certificate holder's knowledge is up-to-date in their work area.

Dyslexia Awareness Training Course Online
Delivered Online On Demand
£25