Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
***24 Hour Limited Time Flash Sale*** Team Management, Leadership & Line Management (QLS) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Team Management, Leadership & Line Management (QLS) courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Team Management, Leadership & Line Management (QLS). Whether you're a student, recent graduate, or job seeker, our Team Management, Leadership & Line Management (QLS) bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Team Management, Leadership & Line Management (QLS) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Team Management, Leadership & Line Management (QLS) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Team Management QLS Course 02: Leadership and Management Training Course QLS Course 03: Line Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Maximise Your Personal Productivity: Negotiation Skills Course Course 02: The Principles of Ethical Leadership Course 03: Talent Management Level 3 Course 04: Workplace Productivity Training Course 05: UK Employment Law In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Team Management, Leadership & Line Management (QLS) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Team Management, Leadership & Line Management (QLS) Bundle: Master the foundational principles and techniques of Team Management, Leadership & Line Management (QLS). Develop advanced proficiency in Team Management, Leadership & Line Management (QLS) methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Team Management, Leadership & Line Management (QLS). Enhance your problem-solving and critical thinking abilities within the context of Team Management, Leadership & Line Management (QLS). Cultivate strong communication and collaboration skills essential for success in Team Management, Leadership & Line Management (QLS). The Team Management, Leadership & Line Management (QLS) bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Team Management, Leadership & Line Management (QLS). With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Team Management, Leadership & Line Management (QLS) bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Professionals seeking to enhance their leadership and management skills. Individuals interested in pursuing a career in team management, leadership and line management. Managers who want to develop their skills and advance their careers. Anyone looking to improve their productivity and performance in the workplace. Career path Our training bundle prepares you for a range of careers, including: Team Leader - £28,000 to £45,000 Operations Manager - £30,000 to £55,000 Project Manager - £30,000 to £65,000 Human Resources Manager - £35,000 to £60,000 General Manager - £40,000 to £100,000 Chief Executive Officer - £70,000 to £200,000+ Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Explore the world of organized information management with the 'Document Control and Workflow Management' course. This expertly designed programme begins with an introduction that provides a preview of the comprehensive content covered. Ideal for professionals seeking to enhance their skills in managing both hard and soft copy documents, the course offers a deep dive into the standards and practices that govern document control. As you progress, you'll encounter modules dedicated to ISO standards, compliance, and governance, ensuring you're equipped with the knowledge to maintain high-quality document management systems. The course intricately guides learners through the complexities of hard copy document management before transitioning to the nuances of handling digital documents. Understanding the workflow of document drawing and distribution is crucial in this digital age, and this course addresses these needs precisely. Additionally, the importance of folder structure management is highlighted, a skill often overlooked but vital for efficient information retrieval. The final modules delve into document numbering, revision schema, and metadata, rounding out your education with technical specifics that are essential in today's information-rich work environments. Learning Outcomes Gain an understanding of ISO standards, compliance, and governance in document control. Develop skills in managing both hard and soft copy documents efficiently. Learn the intricacies of document drawing workflow and effective distribution. Understand the importance and techniques of folder structure management. Master the art of document numbering, revision schemes, and metadata handling. Why choose this Document Control and Workflow Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Document Control and Workflow Management course for? Professionals in administrative and document control roles. Individuals aspiring to work in compliance and governance sectors. Office managers seeking to improve document workflow efficiency. IT professionals involved in digital document management. Anyone interested in enhancing their document control skills. Career path Document Control Specialist: £25,000 - £40,000 Compliance Officer: £30,000 - £50,000 Information Manager: £28,000 - £45,000 Data Governance Analyst: £32,000 - £55,000 Administrative Manager: £27,000 - £42,000 Workflow Coordinator: £26,000 - £40,000 Prerequisites This Document Control and Workflow Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Document Control and Workflow Management Module 01: Introduction to the contents of course- preview 00:02:00 Module 02: ISO Standard, compliance and Governance 00:11:00 Module 03: Hard Copy Document Management 00:08:00 Module 04: Soft Copy Document Management 00:08:00 Module 05: Document Drawing WorkFlow 00:08:00 Module 06: Document Distribution 00:07:00 Module 07: Importance of Folder Structure Management 00:07:00 Module 08: Document Numbering, Revision Schema, Metada 00:06:00 Assignment Assignment - Document Control and Workflow Management 00:00:00
Register on the Responsibilities of Care Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Responsibilities of Care Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Responsibilities of Care Manager Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £119. An extra £10 postage charge will be required for students leaving overseas. CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Responsibilities of Care Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Decisions-Making in Care Management Decisions-Making in Care Management 00:13:00 Module 02: Data, Information and Intelligence Data, Information and Intelligence 00:12:00 Module 03: Value & Priority Value & Priority 00:13:00 Module 04: Stakeholders' Role Stakeholders' Role 00:13:00 Module 05: Reviews and Evaluation Reviews and Evaluation 00:13:00 Module 06: Evaluation of Process Used Evaluation of Process Used 00:13:00 Module 07: Conflicts, Complaints & Duty Conflicts, Complaints & Duty 00:16:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Leadership and Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Leadership & Management at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Leadership & Management at QLS Level 5 course. Due to Leadership & Management at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Leadership & Management at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Leadership & Management at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Leadership & Management at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Leadership & Management at QLS Level 5 course. This Leadership & Management at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, enrol on this Leadership & Management course today and gear up for excellence! Why Prefer This Leadership & Management at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Leadership & Management at QLS Level 5 course: Module 01: Introduction to Leadership Module 02: Inspiration and Leadership Module 03: Setting Goals and Time Management Module 04: Body Language and Effective Communication Module 05: Self-Esteem and Assertiveness Skills Module 06: Business Management and Corporate Behaviour Module 07: Meeting Management Module 08: Project Management Module 09: Risk Management Module 10: Team Work and Team Building Module 11: Performance Management Module 12: Critical Thinking: Implications for Leadership Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Leadership and Management at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leadership & Management at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Leadership & Management at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Leadership and Management at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Leadership and Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
If you aim to enhance your Medical Auditing and Quality skills, our comprehensive Medical Auditing and Quality course is perfect for you. Designed for success, this Medical Auditing and Quality course covers everything from basics to advanced topics in Medical Auditing and Quality. Each lesson in this Medical Auditing and Quality course is crafted for easy understanding, enabling you to become proficient in Medical Auditing and Quality. Whether you are a beginner or looking to sharpen your existing skills, this Medical Auditing and Quality is the ideal choice. With our Medical Auditing and Quality exclusive bundle, you will get a PDF Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE. Courses are Included in This Medical Auditing and Quality Bundle: Course 01: Medical Law Course 02: Medical & Clinical Administration Diploma Course 03: Internal Audit Analyst Training Course 04: Internal Compliance Auditor Course 05: Document Control Course 06: Food Hygiene Level 3 Training Why Choose Our Medical Auditing and Quality Course? FREE Medical Auditing and Quality certificate accredited Get a free student ID card with Medical Auditing and Quality Training Get instant access to this Medical Auditing and Quality course. Learn Medical Auditing and Quality from anywhere in the world The Medical Auditing and Quality is affordable and simple to understand The Medical Auditing and Quality is an entirely online, interactive lesson with voiceover audio Lifetime access to the Medical Auditing and Quality course materials The Medical Auditing and Quality comes with 24/7 tutor support So enrol now in this Medical Auditing and Quality Today to advance your career! Start your learning journey straightaway! This Medical Auditing and Quality's curriculum has been designed by Medical Auditing and Quality experts with years of Medical Auditing and Quality experience behind them. The Medical Auditing and Quality course is extremely dynamic and well-paced to help you understand Medical Auditing and Quality with ease. You'll discover how to master the Medical Auditing and Quality skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Medical Auditing and Quality bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Medical Auditing and Quality bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Medical Auditing and Quality bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
Life’s weight can sometimes feel overwhelming—especially when addiction, anxiety or unresolved trauma quietly influence your daily choices. This Level-3 course offers an insightful and structured journey into understanding the deeper roots of these challenges. It's designed to guide you through the emotional and psychological patterns that often go unnoticed but continue to impact your wellbeing and relationships. Whether you're supporting someone through their healing or working through your own emotional hurdles, this course delivers clear, compassionate knowledge rooted in theory and awareness. With modules that explore behavioural patterns, stress responses, emotional regulation, and trauma recovery frameworks, you’ll gain meaningful perspectives and guidance. If you’re ready to gain clarity and a sense of calm, this course provides the direction to help you better understand the hidden layers behind addiction, anxiety and trauma—right from the comfort of your own space. Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Release Addiction, Anxiety and Trauma Level-3 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Release Addiction, Anxiety and Trauma Level-3 course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Release Addiction, Anxiety and Trauma Level-3 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Release Addiction, Anxiety and Trauma Level-3 course is open to all, with no formal entry requirements. Career path Upon successful completion of the Release Addiction, Anxiety and Trauma Level-3 Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £79 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £79 International: £79+ £10 (postal charge) = £89 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25
Struggling with anxiety, addiction or unresolved trauma can feel like trying to hold your breath underwater—calm on the surface but fighting a silent battle beneath. This Level 3 course offers a structured, informative route to understanding the emotional and psychological patterns that keep many people stuck. Whether it's compulsive behaviours, anxious thoughts or past experiences that won’t loosen their grip, the course offers an insightful and supportive approach rooted in mental wellbeing and emotional awareness. Designed for those who want to deepen their knowledge of behavioural health, this online course unpacks the complex links between trauma, addiction and anxiety in a way that’s both thoughtful and manageable. Learners will explore core concepts such as emotional regulation, self-reflection techniques, and the psychology of dependency—all delivered in a clear, digestible format. Perfect for personal growth or those working in supportive roles, it’s a journey of understanding rather than advice-giving. And no jargon, just good solid learning. Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Release Addiction, Anxiety and Trauma Level-3 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Release Addiction, Anxiety and Trauma Level-3 course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Release Addiction, Anxiety and Trauma Level-3 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Release Addiction, Anxiety and Trauma Level-3 course is open to all, with no formal entry requirements. Career path Upon successful completion of the Release Addiction, Anxiety and Trauma Level-3 Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £79 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £79 International: £79+ £10 (postal charge) = £89 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course is a journey of HR mastery where you will learn about Organization Structure, Bands, and Grades. In this course, you will dive deep into the intricacies of creating an efficient organisational framework, understanding job roles, and implementing effective banding and grading systems. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Boost your career in business management Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need Why HR Management: Organization Structure , Bands and Grades Course right for you? Whether you're an HR professional seeking to enhance your skills or a manager aiming to optimise your team's structure, this course equips you with the knowledge to streamline operations, boost morale, and foster career growth. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. HR Management: Organization Structure , Bands and Grades Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction and Organisation Structure Why Do You Need a Good HR System and Processes What is an Organisation Structure Bands and Grades Structure What are Bands and Grades DIY (Do it Yourself ) - Learn how to Frame the Grades and Band Structure HR policies Why Do We Need HR Policies DIY (Do it yourself) - Learn How to Modify 12 Sample Policies for Your Company Who should take this course? This comprehensive organization structure , bands and grades course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of business management. Entry Requirements There are no academic entry requirements for this organisation structure , bands and grades course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
ISO 9001: Quality Management Systems Foundation Masterclass Unlock the full potential of ISO 9001 with our Quality Management Systems Foundation Masterclass. Master ISO protocols to elevate your organizational effectiveness. Become an ISO 9001 pro and shape the future of quality management. Learning Outcomes: Interpret the ISO 9001:2015 standard. Assess top management roles in QMS using ISO. Identify quality objectives compliant with ISO. Develop operational planning strategies through ISO. Execute mystery shopper responsibilities within ISO guidelines. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from ISO 9001: Quality Management Systems Foundation Masterclass: ISO 9001:2015 Understand and implement the ISO 9001:2015 standard to its fullest capacity. Top Management in QMS Evaluate the role of top management in QMS, aligned with ISO requirements. Identify the Quality Objectives Specify quality objectives that are both measurable and aligned with ISO standards. Operational Planning Formulate and execute operational plans in accordance with ISO guidelines. Mystery Shopper Responsibilities Comprehend and perform mystery shopper tasks within the scope of ISO protocols. Assignments in Mystery Shopping Complete mystery shopping assignments, ensuring adherence to ISO standards.