700 Certified Manager of Quality courses in Cardiff delivered On Demand

Our comprehensive short course will equip you with the knowledge and skills to understand the nature and role of organizational structure, explore different models of organizational structure, and understand the determinants and elements of organizational structure. Discover the types of organizational structure and gain a deep understanding of the nature of employee relationships within an organization. Enroll now and take the first step towards becoming a master of organizational structure. After the successful completion of the course, you will be able to learn about the following, Understand the nature and role of the Organisational Structure. Explain different models of Organisational Structure. Explore Organisational Structure's Determinants. Understand elements of Organisational Structure. Explore Types of Organisational Structure. Understand the Nature of Employees' Relationships. Our comprehensive short course will equip you with the knowledge and skills to understand the nature and role of organizational structure, explore different models of organizational structure, and understand the determinants and elements of organizational structure. Discover the types of organizational structure and gain a deep understanding of the nature of employee relationships within an organization. Enroll now and take the first step towards becoming a master of organizational structure. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Organisational Structure Self-paced pre-recorded learning content on this topic. Understanding Organisational Structure Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Business Owners Managers and Supervisors Human Resources Professionals Organizational Development Practitioners Management Consultants Project Managers Team Leaders Operations Managers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Are you someone who is in the business industry and have you ever heard of the Knowledge Management concept? Do you want to learn how to apply this to your organization? Then this module will surely be a big help to you and your organization! Description: Knowledge Management is to establish a system that can capture knowledge that consists of business strategies, policies, and practices at all levels of the company. This is important for anyone in the business industry to succeed. To be able to know about knowledge management, you have to understand this concept and learn to identify the dos and don'ts. You will also know the life cycle, paradigm, and models of Knowledge Management. After knowing everything about Knowledge Management, you will learn how to implement this to your business. Who is the course for? Management professionals and experts that need to learn about knowledge management. Anyone who is interested in knowledge management and how it works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Knowledge Management Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Manager Supervisor Team Leader. Knowledge Management Diploma Module One - Getting Started 00:15:00 Module Two - Understanding Knowledge Management 00:30:00 Module Three - Dos and Don'ts 00:30:00 Module Four - The Knowledge Management Life Cycle 01:00:00 Module Five - The New Knowledge Management Paradigm 01:00:00 Module Six - Knowledge Management Models 00:30:00 Module Seven - Building a Knowledge Management Rationale 01:00:00 Module Eight - Customizing Knowledge Management Definitions 00:30:00 Module Nine - Implementing Knowledge Management in Your Organization 01:00:00 Module Ten - Tips for Success 00:15:00 Module Eleven - Advance Topics 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Knowledge Management Diploma- Activities 00:00:00 Mock Exam Mock Exam- Knowledge Management Diploma 00:20:00 Final Exam Final Exam- Knowledge Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Climate conversations are no longer reserved for environmentalists in lab coats or protesters chained to trees. From boardrooms to building sites, environmental management has become everyone’s business—especially if you're trying to stay relevant, responsible, and reputable. This CPD-accredited Environmental Management Certificate course offers a thorough introduction to the key principles, responsibilities, and strategies needed to understand environmental impact and improve sustainability across a variety of settings. Whether you’re aiming to sharpen your green credentials or looking to align with regulatory expectations, this online course delivers clear, up-to-date knowledge with a refreshingly straight-forward approach. With modules designed for accessibility, flexibility, and relevance, you’ll gain an informed perspective on pollution, waste, energy use, environmental law, and corporate responsibility. All without leaving your chair—or your tea. Course Curriculum: Module 01: Intro to Environmental Health Module 02: Waste, Pollution and Pollutants Module 03: Environment, Pollution, Climate Change and Health Module 04: Recovering Resources and Managing Waste Module 05: Food Waste Module 06: Plastic Module 07: Air Pollution Module 08: Water Module 09: Environmental Sustainability Module 10: Legal System Module 11: What is Environmental Law Module 12: International Environment Law Module 13: Environmental Organisations Module 14: National Environmental Legacy Act Module 15: The Environment and Economics Part 1 Module 16: The Environment and Economics Part 2 Module 17: Climate Change Module 18: Environmental Impact Assessment Module 19: Nature Conservation Module 20: Kyoto Protocol and Paris Agreement Module 21: Sustainable Development Module 22: Compliance and Governance of Law Module 23: Right to Information, Participation and Justice Module 24: Enforcement of Environmental Law Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Environmental Management Certificate - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Environmental Management Certificate - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Environmental Management Certificate - CPD Accredited training.

Just as a detective meticulously investigates a case, equips you with the skills to manage Compliance Systems. You become the Sherlock Holmes of corporate structure, ensuring every element aligns seamlessly with our Certificate in Compliance and Risk Management. Step into the shoes of an auditor, peeling back layers to unveil any lurking irregularities. The narrative takes an ethical turn, where you grapple with the moral compass guiding compliance. Uncover the many faces of risk management, and later modules act as your guide through the intricate process of risk management, transforming you into a vigilant guardian of corporate stability. Join us on this riveting adventure, where knowledge becomes your compass and resilience your armour. Key Features This Certificate in Compliance and Risk Management Course Includes: This Certificate in Compliance and Risk Management Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01 Overview of Compliance Module 02 The 5 Core Components of Compliance Module 03 Managing Compliance Systems (CMS) Module 04 Conducting Compliance Audits Module 05 Ethics in Compliance Module 06 Understanding Risk and Its Types Module 07 Basics of Risk Management Module 08 The Process of Risk Management Learning Outcomes After completing this Compliance and Risk Management Course, you will be able to: Demonstrate understanding of compliance principles through practical application in scenarios. Identify core components of compliance and integrate them into organisational processes. Implement and manage Compliance Management Systems (CMS) for effective regulatory adherence. Conduct thorough compliance audits using established methodologies and reporting techniques for risk management. Evaluate ethical considerations within compliance frameworks and make informed ethical decisions. Apply risk management principles to identify, assess, and mitigate potential risks. Certification After completing this Compliance and Risk Management Course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Certificate in Compliance and Risk Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Compliance and Risk Management. Moreover, this course is ideal for: Professionals seeking comprehensive knowledge in compliance and risk management. Individuals aiming to enhance their skills for regulatory compliance roles. Managers responsible for implementing compliance systems within their organisations. Auditors looking to specialise in compliance audit procedures and methodologies. Ethical decision-makers committed to incorporating ethical practices into compliance frameworks. Requirements There are no requirements needed to enrol into this Certificate in Compliance and Risk Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Certificate in Compliance and Risk Management course. Career path After finishing this Certificate in Compliance and Risk Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Compliance and Risk Management are: Compliance Officer Risk Analyst Regulatory Affairs Specialist Audit Manager Ethics and Compliance Manager Risk Management Consultant Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Your enterprise faces a new challenge, an unpredictable risk. The weight of responsibility rests on your shoulders, but there's a beacon of hope. Your foundation in Enterprise Risk Management empowers you to chart the path ahead. This transformative journey begins with our encompassing Enterprise Risk Management (ERM) course bundle. This Enterprise Risk Management (ERM) bundle presents a curated selection of courses designed to fortify your professional armoury. Delve into the intricate frameworks of Enterprise Risk Management and ISO 31000, grasp the core techniques behind Enterprise Risk: Identification and Mitigation, fuel your entrepreneurial spirit with Entrepreneurship Training, and establish a concrete understanding of Business Management. Furthermore, upscale your prowess with the Diploma in Lean Process and Six Sigma, journey through Operations Management: Enterprise Resource Planning and SAP Controlling (CO) - Product Costing S4HANA, and anchor your knowledge in Quality Management and Strategic Training - ISO 9001. Amid the ever-shifting sands of the business world, this Enterprise Risk Management (ERM) bundle's objective is to equip you with the ability to foresee, navigate, and manage enterprise risks, ensuring a thriving and sustainable trajectory for your ventures. Your Gateway to Excellence in Enterprise Risk Management: Course 01: Enterprise Risk Management and ISO 31000 Course 02: Enterprise Risk: Identification and Mitigation Course 03: Entrepreneurship Training Course 04: Business Management Course 05: Diploma in Lean Process and Six Sigma Course 06: Operations Management: Enterprise Resource Planning Course 07: SAP Controlling (CO) - Product Costing S4HANA Course 08: Quality Management and Strategic Training - ISO 9001 Learning Outcomes: Develop a robust understanding of Enterprise Risk Management principles and practices. Equip yourself with skills in risk identification, evaluation, and mitigation techniques. Absorb entrepreneurial concepts and foundational business management strategies. Commandeer Lean Process methodologies and Six Sigma for streamlined efficiency. Decipher the intricacies of Enterprise Resource Planning and SAP Controlling. Ground yourself in the benchmark standards and tactics associated with ISO 9001. Enterprise Risk Management and ISO 31000: Navigate the rich tapestry of risk management paradigms and ISO benchmarks. Enterprise Risk: Identification and Mitigation: Learn the art of discerning and addressing business risks adeptly. Entrepreneurship Training: Embrace the core tenets of initiating, steering, and expanding a business. Business Management: Comprehend the cardinal principles that underpin thriving businesses. Diploma in Lean Process and Six Sigma: Embrace the magic of streamlined processes and evidence-led decision-making. Operations Management: Enterprise Resource Planning: Journey through the labyrinth of resource orchestration and management. SAP Controlling (CO) - Product Costing S4HANA: Decipher the nuances of product valuation in the SAP milieu. Quality Management and Strategic Training - ISO 9001: Anchor yourself in quality-centric methodologies and strategic ISO norms. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Visionaries keen to dive into the domain of Enterprise Risk Management. Aspiring leaders and managers aiming for a dynamic role in business. Entrepreneurs desiring a fortified business insight. Process connoisseurs or analysts seeking a skill refinement. Individuals with an ardour to advance in business and risk management terrains. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Risk Management Analyst - £30K to £50K/year. Business Process Consultant (Lean & Six Sigma) - £35K to £60K/year. Operations Manager - £40K to £70K/year. SAP CO Consultant - £45K to £65K/year. Quality Management Specialist - £32K to £55K/year. Enterprise Risk Manager - £60K to £90K/year. Business Entrepreneur - Salaries are contingent on enterprise magnitude and prosperity. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Certified Management Course Do you want to be a good Manager? If you’re looking for a complete professional training for managers, then look no further! We have a comprehensive certified managerial course for you taught by top industry professionals. All from the comfort of your own home. Join our training to gain managerial skills on how to become an effective leader, conduct business meetings professionally and improve your communication techniques. The course covers many key topics from a manager’s perspective, teaches you techniques for increasing efficiency, time management and introduces you to methods such as Agile, Kaizen and Waterfall. You will learn how to motivate employees, negotiate, deal with crisis situations and learn the legal basis of the labor code. Get started immediately upon purchasing the course. You are just a few clicks away from unlimited access to a library full of materials on our interactive platform. All of this will be taught by our industry-leading experts! Join the Business Management course and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: George Darby An industry-leading expert Our Business Management expert is a person with extensive experience and skills in managing various types of businesses. As a manager, he saw firsthand the importance of an effective team cooperation and got involved in the field. As a consultant, he specialized in smoothing the information exchange, bringing down barriers and creating a positive atmosphere throughout the organization. He developed skills and techniques which solved many of her clients’ problems. His management skills encompass a wide range of areas, including business strategy, operations, finance, marketing, human resources, and organizational development. Our expert also possesses strong leadership abilities and has the capacity to inspire others to strive for excellence. Overview of the course: Detailed Video presentations KPIs – Key Performance Indicators How to prioritize action, set key metrics and how to measure results and achieve success. Team Building and Performance Improvement Employee recruitment and team building. Building a sense of unity among employees and setting a mission. Basic Communication Techniques Soft skills in employee management. Emotional intelligence, conducting negotiations, organizational culture in a company, conflict resolution and counteraction bullying. Employee Motivation Manager and coach in one. Building a sense of mission in employees, effective and healthy motivation, achieving set goals through teamwork. Project Management Methods – Agile, Scurm, Waterfall Find out what each project management technique looks like. Three different methods: -Agile, -Scrum, -Waterfall. Choose which one is the most suitable for your needs. Training videos Conducting Business Meetings How to conduct meetings with employees, co-workers and clients. The basics of self-presentation and public speaking. Debriefing Conversations and Mastering Feedback Giving feedback to an employee. Effective debriefing and how to give constructive criticism.   Self-Presentation in Practice – Creating Your Own Image Building authority but also a friendly image as a leader. How to make an impact and consistently achieve high performance. Team Management Team management in practice. Setting goals, delegating tasks, taking responsibility and building a sense of unity among employees Project Management Step-by-step project management techniques in practice. Tests Tests and Repetitions of Acquired Knowledge After each module, a test awaits you to help you consolidate your knowledge. Final Exam At the end course, take a final test as a comprehensive summary of the knowledge and skills you have acquired. Tasks Tasks and Practical Exercises Practical tasks will put the acquired knowledge into practice. Create a team management strategy, analyze reports, or conduct a short case study. Course materials Additional Materials for Use in Daily Work Supplementary materials to use daily and useful applications for a manager. Business dress code, complete with practical advice and ready-made styles. The art of creating attractive presentations, patterns, and templates. A practical guide to communication and self-presentation in public speaking. Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor: Long gone are the days when the boss is seen as the enemy and the hierarchy of the company. A satisfied employee is an effective employee, which is why we need more good managers.Management training is ideal for professionals who work with people and manage a team or for those who would like to be promoted to manager in the future.During the course, you will gain extensive managerial competencies on topics such as team leadership techniques, project management and team building.How do you combine being a good manager, giving your employees support and share experiences, but always with authority and respect? Let us show you!In any company, effectively managing a team and building a sense of unity in a way that still allows you to give constructive criticism is key. Do you know how to deal with crisis situations? Promote your employees or give them their notice when necessary?And the most important question of all, how do you create the right environment for employees to grow and lead your team to perform above average and enjoy success?Find the answers to these questions and many more on this course!George DarbyBusiness Management Expert

***Note: Offer is Valid for the First 10 Learners Only*** In the modern world, education and training standards are constantly evolving. This Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) course is a vital tool for professionals who want to succeed in the Quality Assurance field. Recognised by Ofqual and the British Government, this course isn't just another academic credential. It's your gateway to meeting and exceeding the national standards in education and training. Learn from the Best, Be the Best Under the guidance of industry experts, you'll embark on a learning journey that is both enriching and practical. Our instructors bring a wealth of experience and are dedicated to nurturing your potential. Moreover, with our course being recognised by Ofqual and the British Government, your qualification will be respected across the UK and widely acknowledged by employers and educational institutions globally. So enrol today and be one step closer to success. The course is recognised by Ofqual and the British Government as a regulated qualification that meets the national standards for education and training. Upon completing this course, you can pursue different roles such as an Internal Verifier, Quality Assurance Coordinator, or Training Manager within educational institutions, corporate training departments, or vocational training organisations. This qualification is especially beneficial for those looking to step into leadership roles in education and training. You will be able to oversee and improve the quality of teaching and assessment practices. Why this Job Ready Program is a Perfect Package for You! So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our {Course_Title}: Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Business Analysis. One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking professionals. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Get Unlimited Access to Entire Library: Enjoy unlimited access to our entire course library for a year. Seize this golden opportunity to advance your skills and achieve new heights! Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. Your journey doesn't stop there. The skills and knowledge you acquire will be instrumental in pursuing higher-level positions such as Head of Department, Director of Studies, or even a Consultant in Educational Quality Assurance. You can also pursue higher education and get better qualifications. So why wait? Enrol today and take the first step towards becoming a qualified assessor. With the Focus Awards Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF), you'll have a more fulfilling and rewarding career in education and training. The package includes the following: Qualification Specification Support Materials 24/7 access to the Course Library Assessment Guidance Tutor Support and Consultation On-Demand Customer Service Assignment, Observation, and Report Templates. **Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF)** Unit 1: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment Unit 2: Internally Assure The Quality Of Assessment Course Duration Guided Learning Hours These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or another appropriate provider of education or training. Guided Learning Hours for this qualification is 90. Total Qualification Time This is an estimate of the total length of time it is expected that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification i.e. to achieve all learning outcomes. Total Qualification Time is GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. The credit value, where given, for a qualification is determined by TQT, as one credit corresponds to 10 hours of learning. Total Qualification Time for this qualification is 120 hours. Method of Assessment Assessment activities consist of a few short assignments that you have to complete to show evidence of general reading while adding references to your work. All assignments should be submitted via the online portal. Video Assessment You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work product evidence. Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation. You have to submit all your assignments via the online portal Certification Successful candidates will be awarded a Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) from Focus Awards Limited. Progression Level 4 Award in Externally Assuring the Quality of Assessment Processes and Practice Level 4 Diploma in Learning and Development. Who is this course for? The Focus Awards Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF)course is perfect for: Education and training professionals looking to improve their skills and career prospects Individuals responsible for the quality assurance of assessment processes and practices within their organisation Those seeking a regulated qualification recognised by Ofqual and the British Government Anyone looking to make a real difference to the future of education and training in the UK. Anyone looking to give their career a boost Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old or above. Career path After receiving the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) certification, you would be eligible to function as a competent professional as: Professional EQA Professional IQA Practitioner Internal quality assurer Market developer Marketing Executive Quality monitoring officer Certificates Hard copy certificate Hard copy certificate - Included

The Management Skills: New Manager Essential with Complete Career Guide Course is an ideal starting point for those stepping into managerial roles. This course is designed to help individuals navigate the complexities of leadership with a clear and structured approach. It covers all the fundamental areas a new manager needs to understand to build their confidence and succeed in their position. From understanding the basics of team dynamics to mastering decision-making processes, this course provides a comprehensive foundation for anyone looking to grow into a more effective manager. In addition to managerial theory, the course dives into practical tips for handling day-to-day challenges and responsibilities. Whether it’s managing a team, setting objectives, or fostering a productive environment, learners will find valuable guidance. As you progress, you’ll gain a solid understanding of how to build relationships, handle conflict, and motivate others, ensuring you're well-equipped to move forward in your managerial career. This course offers a vital resource for those looking to build the confidence and knowledge needed to succeed in management, no matter where your career takes you next. Key Features: CPD Certified Management Skills: New Manager Essential With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Section 01: Introduction Course Introduction Course Aims A Summary of the 21 Strategies Section 02: The 21 Strategies for Success as a New Manager Strategy 1. Get the Lie of the Land Strategy 2. Create a Vision Strategy 3. Know Your Area of Responsibility Strategy 4. Determine if Delivery Is Happening Strategy 5. Create Allies & Keep Them Strategy 6. Get a Mentor Strategy 7. Know What Your Customers Want & Give It to Them Strategy 8. Secure Early Wins & Pick Low-Hanging Fruit Strategy 9. Define the A-List Priorities Strategy 10. Live For the Team Strategy 11. Don't Make Silly Mistakes Strategy 12. Get Onside With the Boss Strategy 13. Be an Agent for Change Strategy 14. Focus, Focus, Focus! Strategy 15. Understand the Culture Strategy 16. Don't Let Method Undermine Objective Strategy 17. Put Goals in Place Strategy 18. Know the Plan, Hit the Plan Strategy 19. Instil Behavioural Change Strategy 20. Deliver. Plain and Simple Strategy 21. Celebrate the Wins Bonus Module: Strategy 22. Maintain Team Cohesion While Apart Section 03: The 6 Key Leadership Principle Introduction to the 6 Principles of Great Managers Principle 1. They Bridge Knowledge Gaps Principle 2. They Give Clear Direction Principle 3. They Prioritise Effectively Principle 4. They Set the Team Up For Success Principle 5. They Establish Themselves Strategically Principle 6. They Build Great Networks Downloadable Resource: Real-World Application Exercise Book ________________________________________________________________________ Complete Career Guide for Management Skills: New Manager Essential (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Management. In addition to mastering the essentials of Management, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Management. Your dream career starts here! List of career guide courses included in Management Skills: New Manager Essential With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand key strategies for effective new manager success. Develop a clear vision and area of responsibility. Cultivate alliances and maintain mentorship for career growth. Prioritize tasks, secure early wins, and focus on goals. Apply leadership principles to bridge knowledge gaps and prioritize. Establish strategic presence, build networks, and celebrate achievements. ________________________________________________________________________ Accreditation All of our courses, including the Management Skills: New Manager Essential With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Management Skills: New Manager Essential With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring and new managers seeking essential skills. Professionals looking to enhance leadership and strategic abilities. Individuals aiming for early career success in management roles. Those desiring practical insights for team and goal management. Career path Team Leader - £30K to 45K/year. Operations Manager - £40K to 60K/year. Project Manager - £45K to 70K/year. Business Development Manager - £35K to 55K/year. Regional Manager - £50K to 80K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Getting Started The Qualifi Level 7 Diploma in Risk Management is a comprehensive program designed to equip learners with the necessary skills and knowledge to manage risks in organisations effectively. Throughout the course, learners will be exposed to various topics, including ISO standard 'harmonisation' programmes, organisational strategy and risk plans, contemporary issues in CSR risk management systems, and risk financing options available for an organisation. Additionally, learners will learn how to evaluate various tools to assess an organisation's position in the market and prepare a risk management plan to mitigate potential risks. The course also covers mathematical models such as VAR, CVAR, and EVAR and teaches learners how to develop and design a research proposal on a chosen risk management-related topic. Completing this diploma opens up opportunities for further study or employment in risk management. Key Benefits Understand the principles and formation of agreements. Comprehend the aims, general principles and sources of risk management. Understand the strategy risk and its different types. Understand the significance of corporate governance in organisations. Understand how to construct research methods in the context of risk management Career Pathways The Qualifi 7 Diploma in Risk Management can open many career pathways including, but not limited to: Project Manager with an estimated average salary of £65,000 per annum Trainee- Risk Management, with an estimated average salary of £25,000 per annum Risk Manager with an estimated average salary of £60,000 per annum Senior Enterprise Manager - Risk & Compliance; with an estimated average salary of £74,000 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Entry Requirements Approved centres are responsible for reviewing and making decisions regarding applicants' ability to complete the learning programme successfully and meet the demands of the qualification. The initial assessment by the centre will need to consider the readily available support that can be made available to meet individual learner needs as appropriate. The qualification has been designed to be accessible without artificial barriers restricting access. For this qualification, applicants must be aged 19 or older and will be expected to hold the following: UK Level 6 Qualification or; First Degree, or An equivalent overseas qualification. In the case of applicants whose first language is not English, then IELTS 6 (or equivalent) is required. International qualifications will be checked for appropriate enrolment in UK higher education postgraduate programmes where applicable. Applicants are required to produce two supporting references, at least one of which should be academic.   Progression   Completing the Qualifi Level 7 Diploma in Risk Management will enable learners to progress to: Qualifi Level 8 Diploma Strategic Management University for top-up to a Masters Employment in an associated profession   Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of Risk Management Reference No : L/650/5656 Credit : 20 || TQT : 200 This unit aims to develop learners' understanding of legislative frameworks that contribute to implementing organisational risk assessment plans and learn the basics of ISO standards. ISO is a universally recognised international standard that provides principles and guidelines on risk management. These standards offer principles, a framework, and a process for managing risk that any organisation can use. The learners will become aware of the principles of the ISO standards. UNIT2- Strategic Risk Management Reference No : M/650/5657 Credit : 20 || TQT : 200 This unit aims to introduce learners to the critical examination of strategies concerning the setting and continuous improvement of performance standards and the establishment and maintenance of an effective system of risk management; all aspects of risk management are considered, including, but not limited to, health and safety, environmental and security; planning and alignment of risk objectives with other corporate strategy. UNIT3- Responsible Leadership and Governance Reference No : R/650/5658 Credit : 20 || TQT : 200 This unit aims to provide learners with an understanding of the modern organisational necessity of governance, which leads to examining efficient corporate governance practices. This unit gives learners an understanding of law's impact and global integration on administrative decisions, policies, processes and activities. UNIT4- Organisational and Environmental Risk Reference No : T/650/5659 Credit : 20 || TQT : 200 This unit aims to help learners develop their knowledge and understanding of the importance of managing risks in business organisations and enable them to develop an effective risk management plan and review risk financing options. UNIT5- Risk Analysis and Modelling Reference No : D/650/5660 Credit : 20 || TQT : 200 This unit aims to familiarise learners with the core concepts and tools to build modern risk analysis models. It introduces learners to the foundations of risk analysis. These core concepts are combined to explore contemporary risk analysis modelling techniques. This unit will provide learners with the skills to apply these techniques in real-life situations. UNIT6- Advanced Research Methods in Risk Management Reference No : F/650/5661 Credit : 20 || TQT : 200 This unit aims to develop learners' ability to prepare for various types of academically based management research by developing and designing a research proposal. Learners will develop a critical understanding of the philosophical, practical and ethical research concepts within the business environment. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The Qualifi Level 7 Diploma in Project Management aims to help develop the learners' knowledge, understanding and skills required to deal with the complexities of leadership and strategic management in a business context and to develop their ability to lead change in organisations. The qualification reflects critically upon leadership skills and allows learners to prepare for senior roles of Project Management within their organisation.   Key Benefits To understand and apply project management principles in a business environment. Review and apply the principles of project management within the industry. To understand and apply project management principles in a specific environment. To improve learners' employability by allowing them to explore the relationship between theories and their practical application in the business world. Analyse problem-solving techniques specific to business and industry.   Career Pathways The Qualifi 7 Diploma in Project Management can open many career pathways including, but not limited to: Project Manager with an estimated average salary of £65,000 per annum Senior Project Manager with an estimated average salary of £58,000 per annum Project Management Assistant with an estimated average salary of £23,000 per annum Junior Project Manager with an estimated average salary of £25,000 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Entry Requirements The qualification has been designed to be accessible without artificial barriers restricting access. For this qualification, applicants must be aged 21 or over and will be expected to hold the following:  level 6 Qualification or First degree. Progression Completing the Qualifi Level 7 Diploma in Project Management will enable learners to progress to:  Qualifi Level 8 Diploma; University to complete a Master's degree; Employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Planning, Controlling and Leading a Project Reference No : J/650/3755 Credit : 20 || TQT : 200 This unit will introduce learners to the reality of project development and management. It will also introduce learners to the difficulties of project management in the global corporate environment. UNIT2- Procurement Risk and Contract Management Reference No : L/650/3757 Credit : 20 || TQT : 200 This unit aims to help learners understand procurement fundamentals and the importance of detecting and managing procurement and contract management risks. Learners will also grasp diverse procurement legislation frameworks and evaluate risk assessment frameworks in the procurement environment. UNIT3- Project and Logistics Management Reference No : R/650/3759 Credit : 20 || TQT : 200 This unit aims to teach learners about portfolio management and the features that go with it. The need for a Project Management Office and the stages of developing a successful project management office will also be discussed. The learners will also examine the supply chain ecosystem and IT frameworks appropriate for logistics and supply chain difficulties. UNIT4- Operations and Information Management for Project Managers Reference No : A/650/3760 Credit : 20 || TQT : 200 This unit aims to build a critical awareness of project management operations and information systems. The influence of modern circumstances on interrelationships within functional sectors will be investigated. Learners will analyse the importance of inventory management using information systems and inventory scheduling in connection to organisational strategy and capacity to plan for items. UNIT5- Research Methods for Project Management Reference No : D/650/3761 Credit : 20 || TQT : 200 The unit aims to give learners the practical, technical, and methodological abilities they need to undertake independent research for their research projects and management in general. The unit recognises that conducting research necessitates developing specific and generic research skills, such as understanding the research design process, different techniques for conducting research in business and management studies and an appreciation of the ethical and social implications of high-value research. UNIT6- Principles of Project Management Reference No : T/650/6847 Credit : 20 || TQT : 200 The unit aims to introduce the principles of project management required for successful project delivery. In addition, learners will recognise the importance of a project lifecycle and how it can assist project management through gateways. UNIT7- Operations and Global Supply Chain Management Reference No : R/650/6558 Credit : 20 || TQT : 200 Operations and Supply Chain Management is a field of study and business activity important in securing long-term profitability, performance excellence and competitive advantage. This unit incorporates operations management and strategy studies, allowing managers to direct, design and manage product and service delivery, establish effective and efficient processes and supply and distribution networks, and incorporate resources, information/technology and people perspectives. UNIT8- Leadership and Professional Development Reference No : Y/650/6848 Credit : 20 || TQT : 200 The unit aims to introduce learners to leadership and personal leadership development through critical self-reflection to inform self-directed development, including the ability to reflect critically on personal experiences and articulate the learning from these experiences. The main practical focus is on individual reflection of unique leadership potential, drawing on various exercises to evaluate learners' styles and approaches, leadership journey and development needs. UNIT9- Managing Risk, Uncertainty and Complexity in Projects Reference No : A/650/6849 Credit : 20 || TQT : 200 The unit aims to enhance learner's ability to apply risk management techniques to various project settings. Learners analyse the influence of culture on risk management and risk management methods. UNIT10- Innovation in Project Management Reference No : H/650/6850 Credit : 20 || TQT : 200 This unit is designed to equip learners with the skills and knowledge to manage innovation projects effectively. Learners are introduced to innovation project management (IPM), which goes beyond traditional project management methodologies, enabling them to identify problems in organisations, conceive solutions and promote changes to organisational culture where necessary. UNIT11- Project Management Planning Reference No : J/650/6851 Credit : 20 || TQT : 200 The unit aims to explore the key aspects of project management by looking at the project planning process. Learners can contribute to creating a project plan according to a brief taken by the learners. The topics include the selection and justification of a range of tools/techniques/methodologies required for professional planning, implementing projects, evaluating associated benefits/costs and managing risk and uncertainty. The challenges of project organisation structures and resource scheduling are also addressed. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.