189 Certified in Data Protection (CDP) courses delivered On Demand

When information flows freely across emails, servers and shared drives, who’s keeping an eye on what goes where? The Information Governance Training Course gives you a solid grasp of how information should be handled, stored, and shared responsibly—without overloading you with jargon or abstract concepts. It covers the rules and good habits that help prevent data breaches, mishandling of documents, and those accidental “reply-alls” that could land you in trouble. Whether you're working in healthcare, education, finance, or the local bakery with a very organised spreadsheet, understanding information governance is no longer optional. This course walks you through data protection, record management, information security and your legal duties, all with a touch of clarity (and a pinch of dry humour where appropriate). If you've ever wondered what happens when data goes wandering, this is the place to get your answers—before it’s your inbox in the headlines. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Lesson 1: Introduction to Information Governance Lesson 2: Data Protection and Privacy Lesson 3: Records Management Lesson 4: Information Security Lesson 5: Cybersecurity Lesson 6: Privacy, Confidentiality and Freedom of Information Lesson 7: Data Governance Lesson 8: Information Risk Management Lesson 9: Information Ethics Lesson 10: Compliance and Auditing Lesson 11: Information Governance in Practice Learning Outcomes: Gain an in-depth understanding of Information Governance. Master data protection and privacy regulations. Learn effective records management practices. Enhance information security and cybersecurity knowledge. Understand the principles of data governance. Apply ethical standards to information management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Data protection officers and compliance professionals. Records managers and archivists. IT and security professionals seeking to expand their knowledge. Legal professionals involved in data compliance. Managers responsible for data handling and security. Compliance auditors and risk managers. Anyone looking to ensure data integrity and compliance. Individuals interested in a career in Information Governance. Career path Data Protection Officer Records Manager Information Security Analyst Compliance Officer Risk Management Specialist Privacy Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The 'Information Governance and Data Management Training' is a comprehensive program that equips participants with the knowledge and skills needed to effectively manage and protect information in today's data-driven world. The course covers essential topics such as data protection, records management, information security, cybersecurity, and compliance. It also delves into critical areas like privacy, confidentiality, and freedom of information (FOI), as well as data governance, risk management, and ethics. Through practical examples and real-world scenarios, learners will gain a deep understanding of information governance practices and their application in various industries.   Learning Outcomes of Information Governance and Data Management Training: Upon completion of this course, participants will be able to: Understand the fundamental concepts and principles of information governance. Comprehend the legal and regulatory frameworks surrounding data protection and privacy. Master records management techniques for effective data organization and retrieval. Implement robust information security and cybersecurity measures. Navigate privacy, confidentiality, and freedom of information (FOI) requirements. Develop and maintain a data governance framework. Identify, assess, and mitigate information-related risks. Uphold information ethics and compliance standards.   Why buy this Information Governance and Data Management Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home   Certification After studying the course materials of the Information Governance and Data Management Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.   Who is this Information Governance and Data Management Training course for? This Information Governance and Data Management Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Data Managers and Analysts: Enhance their skills in data management and protection. Compliance Officers: Learn about data compliance and auditing. Privacy and Security Professionals: Gain a holistic view of information security. Legal and Compliance Teams: Understand the legal aspects of data protection. Business Managers: Develop expertise in managing corporate data assets.   Prerequisites This Information Governance and Data Management Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.   Career path Data Protection Officer: £40,000 - £80,000 per year. Information Security Analyst: £30,000 - £60,000 per year. Compliance Manager: £40,000 - £90,000 per year. Records Manager: £30,000 - £60,000 per year. Data Governance Specialist: £40,000 - £80,000 per year. Privacy Consultant: £40,000 - £80,000 per year. Legal Counsel (Data Protection): £50,000 - £100,000+ per year. Course Curriculum Module 01: Introduction to Information Governance Introduction to Information Governance 00:05:00 Module 02: Data Protection and Privacy Data Protection and Privacy 00:06:00 Module 03: Records Management Records Management 00:07:00 Module 04: Information Security Information Security 00:06:00 Module 05: Cybersecurity Cybersecurity 00:06:00 Module 06: Privacy, Confidentiality and Freedom of Information (FOI) Privacy, Confidentiality and Freedom of Information (FOI) 00:05:00 Module 07: Data Governance Data Governance 00:06:00 Module 08: Information Risk Management Information Risk Management 00:06:00 Module 09: Information Ethics Information Ethics 00:06:00 Module 10: Compliance and Auditing Compliance and Auditing 00:05:00 Module 11: Information Governance in Practice Information Governance in Practice 00:04:00

The 'Data Center Training Essentials: General Introduction' course provides a comprehensive overview of data centers, covering mechanical aspects, reliability, equipment, white space, support spaces, and essential considerations such as security, safety, networks, and IT infrastructure. Learning Outcomes: Understand the fundamental concepts and components of data centers. Gain knowledge about data center reliability and the importance of maintaining a secure and safe environment. Learn about the critical roles of various support spaces and the integration of networks and IT infrastructure within data centers. Why buy this Data Center Training Essentials: General Introduction? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Data Center Training Essentials: General Introduction there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Data Center Training Essentials: General Introduction course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Data Center Training Essentials: General Introduction does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Data Center Training Essentials: General Introduction was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Data Center Training Essentials: General Introduction is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Data Center Training Essentials: General Introduction Module 01:Data Center Mechanical Introduction 01:01:00 Module 02: Data Center Reliability 00:23:00 Module 03: Data Center Equipment 00:24:00 Module 04: Data Center White Space 00:24:00 Module 05: Data Center Support Spaces 00:27:00 Module 06: Data Center Security, Safety, Networks and IT 00:26:00 Assignment Assignment - Data Center Training Essentials: General Introduction 00:00:00

GDPR (General Data Protection Regulation) is a recent regulation that requires businesses to protect the personal data and privacy of all EU citizens. Non-compliance could cost you and your company millions of pounds, which is why this expertly designed Certificate in General Data Protection Regulation is so necessary. This CPD accredited course aims to give you extensive knowledge and potential experience with the legislation, and also will provide you with professional skills which can be transferred to a range of different jobs in related fields. You will start by learning the aim of GDPR and the key changes with the 1995 data protection directive it replaced. You are then taught the definitions and principles of the law, processing, consent and subject rights and finally data controller, security and processor obligations. Learning outcomes: Learn about a crucial piece of legislation that impacts every organisation in Europe, as well as many outside the continent, which controls or processes personal data. Identify potential breaches of GDPR and how to resolve them without being fined. Understand the various sanctions involved and the risks these might place on your company. Develop new skills which can be used in a variety of related fields. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

Overview This comprehensive course on CDM Awareness Training Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This CDM Awareness Training Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this CDM Awareness Training Course. It is available to all students, of all academic backgrounds. Requirements Our CDM Awareness Training Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 7 lectures • 03:30:00 total length •Introduction to Construction, Design and Management (CDM) Regulations: 00:20:00 •Regulations and Legislation: 00:33:00 •Key Roles and Responsibilities of Duty Holders: 00:30:00 •Construction Phase Plan (CPP): 00:33:00 •Health and Safety File, and CDM Tools: 00:34:00 •Safety Requirements and Procedures: 00:35:00 •Case Study: 00:25:00

Embarking on a journey to understand consumers rights is empowering and pivotal in today's marketplace. Our 'Consumer Rights Certificate' course comprehensively explores the legal landscape that shapes consumer interactions and protections in the UK.  Imagine a scenario where you purchase a product only to find it defective. The Consumer Rights Act 2015 steps in as your shield, ensuring you are entitled to refunds, replacements, or repairs. By delving into this course, you'll unravel the intricacies of the Consumer Rights Act, including specific provisions like the Consumer Rights Act 2015 refund and rights related to faulty and damaged goods. This course isn't just about theoretical knowledge; it's a toolkit for real-world application. As you progress, you'll discover the layers of consumer protection, ranging from understanding contracts under the Consumer Contracts module to the nuances of the General Data Protection Regulations. Each module is tailored to enhance your understanding of the legal frameworks that protect consumers and businesses alike. The course also addresses critical areas like fraud protection, equipping you with the knowledge to navigate complex scenarios. What makes this course stand out is its practical approach, offering insights into consumer rights on returns, engaging with consumer rights solicitors, and interacting with trading standards authorities.  Learning Outcomes: Gain a detailed understanding of the Consumer Rights Act 2015 and its application in various scenarios. Develop skills to interpret and navigate consumer contracts and agreements. Understand the significance of data protection under the GDPR in the context of the topic. Acquire knowledge on fraud protection strategies relevant to consumers and businesses. Learn the process of engaging with consumer rights authorities and legal professionals. Why buy this Consumer Rights Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Consumer Rights Certificate there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Consumer Rights Certificate course for? Individuals seeking to understand their rights as consumers. Business owners aiming to comply with consumer protection laws. Legal practitioners specialising in consumer rights law. Customer service professionals in retail and e-commerce sectors. Policy makers and regulators involved in consumer protection. Prerequisites This Consumer Rights Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Consumer Rights Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Consumer Rights Advisor: £20,000 - £30,000 Per Annum Trading Standards Officer: £25,000 - £35,000 Per Annum Data Protection Analyst: £30,000 - £45,000 Per Annum Legal Consultant in Consumer Law: £35,000 - £50,000 Per Annum Retail Compliance Manager: £40,000 - £55,000 Per Annum Consumer Policy Analyst: £45,000 - £60,000 Per Annum Course Curriculum Module 01: Introduction to Consumer Rights Introduction to Consumer Rights 00:13:00 Module 02: The Consumer Rights Act The Consumer Rights Act 00:23:00 Module 03: Consumer Contracts Explained Consumer Contracts Explained 00:20:00 Module 04: General Data Protection Regulations Explained GDPR Explained 00:17:00 Module 05: Fraud Protection Fraud Protection 00:32:00 Assignment Assignment - Consumer Rights Certificate 00:00:00

In the age of digitisation, mastering the nuances of data documentation and record-keeping is paramount. The 'Data Documentation and Record Keeping Best Practices' course offers a comprehensive dive into the essentials of organising, storing, and securing data. By embracing the core strategies of documentation and understanding the intricate layers of compliance, learners will be equipped to navigate the vast landscape of data management effectively. Learning Outcomes Understand the foundational concepts of data documentation and record-keeping. Develop proficiency in data collection and organisational techniques. Gain insights into effective data storage and swift retrieval methods. Explore diverse documentation strategies for various data types. Understand the importance of compliance and robust measures for data security and access control. Why buy this Data Documentation and Record Keeping Best Practices? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Data Documentation and Record Keeping Best Practices for? Professionals keen on enhancing their data management abilities. Individuals working in sectors where data handling is vital. Those aiming to ensure compliance in their respective fields. Aspiring data managers and record keepers. Businesses aiming to secure their data assets more rigorously. Career path Data Manager: £40,000 - £55,000 Records Manager: £35,000 - £50,000 Compliance Officer: £30,000 - £45,000 Database Administrator: £42,000 - £58,000 Data Protection Officer: £45,000 - £60,000 Information Security Analyst: £38,000 - £54,000 Prerequisites This Data Documentation and Record Keeping Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Data Documentation and Record Keeping Introduction to Data Documentation and Record Keeping 00:10:00 Module 2: Data Collection and Organisation Data Collection and Organisation 00:14:00 Module 3: Data Storage and Retrieval Data Storage and Retrieval 00:14:00 Module 4: Data Documentation Strategies Data Documentation Strategies 00:12:00 Module 5: Record-Keeping and Compliance Record-Keeping and Compliance 00:15:00 Module 6: Data Security and Access Control Data Security and Access Control 00:15:00

DSEAR and COSHH Compliance course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This DSEAR and COSHH Compliance course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it. The training materials of this DSEAR and COSHH Compliance course are available online for you to learn at your own pace and fast-track your career with ease. DSEAR and COSHH Compliance Combo Training Included: Course 01: DSEAR Training Course 02: COSHH Awareness Key Features CPD Accredited DSEAR and COSHH Compliance courses Instant 2 PDF certificate Fully online, interactive DSEAR and COSHH Compliance course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this DSEAR and COSHH Compliance course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth DSEAR and COSHH Compliance training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the DSEAR and COSHH Compliance course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Curriculum Course 01: DSEAR Training Introduction to DSEAR ATEX and Explosive Atmospheres General Safety Safe Working with Flammable Substances Equipment and Protection System Risk Assessment Course 02: COSHH Awareness Module 01: COSHH Explained Module 02: COSHH Regulations Module 03: Health Problems Related to Hazardous Substances Module 04: Identifying Hazardous Substances Module 05: COSHH Risk Assessments Module 06: Control Measures and Monitoring Module 07: Implementing Control Measures Accreditation All of our coursesare fully accredited, including this DSEAR and COSHH Compliance course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your DSEAR and COSHH Compliance course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about DSEAR and COSHH Compliance basics. Requirements No prior degree or experience is required to enrol in this course. Certificates Certificate of completion Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< No matter which type of business you own, manage, or work in, complying with Cyber Security, Compliance & GDPR is a must. And if a business fails to do so will not only face fines and penalties but will have legal actions taken against them, loss of license, and damage to reputation. So, if you are related to a business in any way, sort, or form, you must learn about Cyber Security, Compliance & GDPR. And what better way to learn about Cyber Security, Compliance & GDPR than our comprehensive, concise, and interactive course? Cyber Security, Compliance & GDPR refers to the adherence to laws, regulations, standards, and policies set forth by governing bodies and organisations. This can include Cyber Security, Compliance & GDPR with industry-specific regulations, such as those in the financial or healthcare sectors, and general laws and regulations related to data protection, labour, and environmental protections. Furthermore, It is important for businesses to comply with Cyber Security, Compliance & GDPR requirements to ensure that the company is operating in an ethical and legal manner, help avoid costly mistakes and risks and meet customer and industry standards. All in all, Cyber Security, Compliance & GDPR is an important aspect of operating a successful and responsible business, and companies should make sure they understand and meet all relevant Cyber Security, Compliance & GDPR requirements. To learn more about Cyber Security, Compliance & GDPR, enrol now. Upon completing this course, students will be able to: Understand the concept and importance of Cyber Security, Compliance & GDPR Have knowledge of Cyber Security, Compliance & GDPR management systems and how to implement them effectively Be aware of the basic elements of effective Cyber Security, Compliance & GDPR Learn the Cyber Security, Compliance & GDPR audit process and its importance Explore the concept of Cyber Security, Compliance & GDPR and ethics and their relationship Understand the introduction of Risk and basic types of risk Get introduced to risk management and its importance Learn about the risk management process and its different stages Why Choose Us? Opportunity to boost your CV/Resume with CPDQS Accredited Proficiency Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. **** Course Curriculum **** Here is the curriculum breakdown of the course: Module 01: Introduction to Compliance Module 02: Compliance Management System Module 03: Basic Elements of Effective Compliance Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Introduction to Risk and Basic Risk Types Module 07: Further Risk Types Module 08: Introduction to Risk Management Module 09: Risk Management Process Module 10: Risk Assessment and Risk Treatment Module 11: Types of Risk Management Assessment Process Once you have finished the learning stages in the Certificate in Compliance course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for - Individuals who want to start or advance a career in compliance, such as compliance officers or managers Professionals who are looking to improve their understanding of compliance and risk management, such as audit professionals or legal professionals Business leaders or managers who are looking to better understand their compliance and risk management responsibilities College or university students studying law, business, finance, or a related field are interested in a career in compliance. Requirements You will not need any prior background or expertise to enrol in this course. Career path Compliance Officer: £25,000 - £40,000 per annum Compliance Manager: £40,000 - £60,000 per annum Senior Compliance Officer: £50,000 - £75,000 per annum Chief Officer: £80,000 - £120,000 per annum Please note that the salary range may vary based on location, experience, and industry. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Customer Service Course Customer Service Curriculum Breakdown of the Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each