20880 Certificate of Eligibility for Specialist Registration (CESR) courses delivered Online

Are you looking to enhance your Pet Sitting and Dog Walking skills? If yes, then you have come to the right place. Our comprehensive course on Pet Sitting and Dog Walking will assist you in producing the best possible outcome by mastering the Pet Sitting and Dog Walking skills. The Pet Sitting and Dog Walking course is for those who want to be successful. In the Pet Sitting and Dog Walking course, you will learn the essential knowledge needed to become well versed in Pet Sitting and Dog Walking. Our Pet Sitting and Dog Walking course starts with the basics of Pet Sitting and Dog Walking and gradually progresses towards advanced topics. Therefore, each lesson of this Pet Sitting and Dog Walking course is intuitive and easy to understand. Why would you choose the Pet Sitting and Dog Walking course from Compliance Central: Lifetime access to Pet Sitting and Dog Walking course materials Full tutor support is available from Monday to Friday with the Pet Sitting and Dog Walking course Learn Pet Sitting and Dog Walking skills at your own pace from the comfort of your home Gain a complete understanding of Pet Sitting and Dog Walking course Accessible, informative Pet Sitting and Dog Walking learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Pet Sitting and Dog Walking bundle Study Pet Sitting and Dog Walking in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Pet Sitting and Dog Walking Course Improve your chance of gaining in demand skills and better earning potential by completing the Pet Sitting and Dog Walking Pet Sitting and Dog Walking Curriculum Breakdown of the Pet Sitting and Dog Walking Course Curriculum Breakdown of the Course: Module 01: Introduction to Pet Sitting Module 02: Licences and Legislation Module 03: Setting up Your Own Pet Sitting Business Module 04: Managing Your Pet Sitting Business Module 05: Getting to Know the Dogs & Puppies Module 06: Dog Walking Module 07: Getting to Know the Kittens and Cats Module 08: Learning about Birds Module 09: Specific Information on Rabbits & Guinea-Pigs Module 10: Specific Information on Ornamental Fish Module 11: Specific Information on Reptiles Module 12: Safety and Emergencies Certificate of Achievement After successfully completing this Dog Walking course, you can get a digital and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Pet Sitting and Dog Walking course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Pet Sitting and Dog Walking. It is also great for professionals who are already working in Pet Sitting and Dog Walking and want to get promoted at work. Requirements To enrol in this Pet Sitting and Dog Walking course, all you need is a basic understanding of the English Language and an internet connection. Career path The Pet Sitting and Dog Walking course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Pet Sitting and Dog Walking. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

GRAB the best SALES EVENT of the Year! Self Esteem Course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Self Esteem. Our course starts with the basics of Self Esteem and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. Self Esteem Course Learning Outcomes: Upon successful completion of this highly appreciated Self Esteem Course, you'll be a skilled professional, besides- Boost Your Self Esteem and Confidence in Your Professional Life Get Rid of Your Rejection Fear Discover Effective Techniques for Increasing Self Esteem Discover Why and How to Embrace Vulnerability. Create a strong, confident body language. Adopt a potent, counterintuitive approach to develop your confidence while remaining true to yourself. What to do with routine social interactions? How can one eliminate negative self-talk? To improve your resume, obtain your official certificate of completion. So, stand out in the job market by completing the Self Esteem Course. Get an accredited certificate and add it to your resume to impress your employers. Key Highlights for Self Esteem Training Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions The comprehensive learning resources for Self Esteem course are available anytime, anywhere, so you can study at your own speed in the convenience of your own home. Industry experts break down the Self Esteem course curricula into tiny, manageable units. And our professionals will respond to any of your questions. Curriculum Breakdown: Section 01: Introduction of Self Esteem Section 02: Understanding Confidence Section 03: Developing the Right Mindset to Gain Confidence Section 04: Build Confidence: Strategies That Works Section 05: Quick Activity to Build Your Confidence Section 06: Conclusion Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Self Esteem course. But in particular, this course is ideal for- Any person who wants to boost their confidence Whoever wants to improve their social abilities Requirements Learners seeking to enrol for Self Esteem Training course should meet the following requirements; Basic knowledge of English Language, which already you have Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to this course, such as- Nursery Practioner SEN Teaching Assistant Social Worker EYFS Teaching Assistant Residential Support Worker Learning Support Mentor Central Services Admin Explore each of the roles available and how you can start your career in Self Esteem Training. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

All in One Bundle Special Discount Offer Are you looking to enhance your Business Management Training skills? If yes, then you have come to the right place. Our comprehensive courses on Business Management Training will assist you in producing the best possible outcome by learning the Business Management Training skills. Courses you can enrol in this exclusive bundle: Course 1: Advanced Diploma in Business Management Course 2: Operations Management Course 3: Project Management Course 4: Problem Solving Skills Course 5: Communication Skills Course 6: Influencing and Negotiating The Business Management Training bundle is for those who want to be successful. In the Business Management Training bundle, you will learn the essential knowledge needed to become well versed in Business Management Training . Our Business Management Training bundle starts with the basics of Business Management Training and gradually progresses towards advanced topics. Therefore, each lesson of this Business Management Training is intuitive and easy to understand. Why would you choose the Business Management Training course from Compliance Central: Lifetime access to Business Management Training courses materials Full tutor support is available from Monday to Friday with the Business Management Training course Learn Business Management Training skills at your own pace from the comfort of your home Gain a complete understanding of Business Management Training course Accessible, informative Business Management Training learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Business Management Training bundle Study Business Management Training in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Business Management Training Course Improve your chance of gaining in demand skills and better earning potential by completing the Business Management Training Main Course Curriculum Topics: Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management Training bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Business Management Training . It is also great for professionals who are already working in Business Management Training and want to get promoted at work. Requirements To enrol in this Business Management Training course, all you need is a basic understanding of the English Language and an internet connection. Career path The Business Management Training course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Business Management Training Certificates Certificate of completion Digital certificate - Included 6 CPD Accredited PDF Certificate for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Teaching and Child Care : Teaching and Child Care Online Develop the skills required for childcare and become a better teacher. Teaching and child care are rapidly evolving professions, with most schools now requiring mastery of both teaching and child care skills. Our Teaching and Child Care course is designed to improve teachers' understanding of child psychology and to help them develop higher-level teaching skills. This Teaching and Child Care: Teaching and Child Care course will provide a flexible path to a career in the teaching and child care setting. This Teaching and Child Care course is a bundle of 09 courses. We have sincerely combined these 09 courses with a comprehensive curriculum made by expert teachers to make this course highly valuable for you. Depending on your need, you will get dedicated tutor support throughout this Teaching and Child Care: Teaching and Child Care course. Our tutors are always happy to assist our learners. So, you need to ask for assistance only! With this: Teaching and Child Care course, you will increase your employability skills enormously and stand out from the crowd. So, why do you hesitate? Just enroll on this Teaching and Child Care: Teaching and Child Care course, and the rest is on us to make your learning journey a pleasant one. This Teaching and Child Care: Teaching and Child Care course is fully online and self-paced, so you don't need to worry about timing. You can set your own schedule to continue the courses. Let's see what are those 09 courses included in this Teaching and Child Care: Teaching and Child Care course- Course 01: Dyslexia Course 02: Autism Diploma Course 03: Early Years Level 4 Course 04: Level 2 Award in Support Work in Schools and Colleges Course 05: Level 2 Diploma for the Early Years Practitioner Course 06: Diploma in Special Education Needs (SEN) Course 07: EYFS Teaching Diploma Course 08: Teaching Assistant Course 09: Level 3 Award in Childcare and Education [ Note: Free PDF certificate as soon as completing the Teaching and Child Care: Teaching and Child Care course ] Teaching and Child Care: Teaching and Child Care Course Curriculum of Teaching and Child Care Assessment Method of Teaching and Child Care After completing each module of the Teaching and Child Care: Teaching and Child Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Teaching and Child Care After completing the MCQ/Assignment assessment for this Teaching and Child Care: Teaching and Child Care Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Teaching and Child Care : Teaching and Child Care This Teaching and Child Care : Teaching and Child Care course is ideal for those who want to start a career in teaching and child care or are already working in the education and training sector and want to improve skills. Requirements Teaching and Child Care : Teaching and Child Care There is no specific requirement to enrol for this Teaching and Child Care : Teaching and Child Care course. However, you need to be over 16. Career path Teaching and Child Care : Teaching and Child Care After completing this Teaching and Child Care course, you may be able to pursue a variety of career opportunities. Such as - Primary teacher Nursery Teacher Assistant Teacher Child care assistant EYFS Teacher Nursery Nurse SEN Teacher Certificates PDF Certificate Digital certificate - Included

**Level 3 Animal Care and Psychology Diploma** If you've always wanted a rewarding job, the Animal Care and Psychology career path might be for you. Animal Care and Psychology skills are more important than ever as the Animal Care and Psychology industry continues to develop revolutionary services and products. If you enjoy providing care for animals, a career in Animal Care and Psychology will be both rewarding and profitable. Enrol on our exclusive Level 3 Animal Care and Psychology Diploma course to learn how to treat and understand animals professionally. You will quickly learn how to provide care and support for the nation's beloved pets and "companion animals" if you train with us. Each of our modules was written by industry professionals to provide the skills and knowledge required to provide compassionate and effective care to a wide variety of animals. Learning Outcomes After completing this Level 3 Animal Care and Psychology Diploma course, learner will be able to: Gain a thorough understanding of animal care and psychology Understand the psychology of dog behaviour Understand the psychology of cat behaviour Understand the psychology of rabbit behaviour Why Choose Level 3 Animal Care and Psychology Diploma Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. *** Other Benefits of this Level 3 Animal Care and Psychology Diploma Course *** Free One PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 3 Animal Care and Psychology Diploma course ] **Level 3 Animal Care and Psychology Diploma** Course Curriculum of Animal Care and Psychology Module 01: An Overview of Animal Psychology Module 02: Understand The Psychology of Dog Behaviour Module 03: Understand The Psychology of Cat Behaviour Module 04: Understand The Psychology of Rabbit Behaviour >>-----------------<< Assessment Method After completing each module of the Level 3 Animal Care and Psychology Diploma Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 3 Animal Care and Psychology Diploma course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Level 3 Animal Care and Psychology Diploma** This Level 3 Animal Care and Psychology Diploma course is ideal for anyone interested in pursuing a career in the Animal Care and Psychology industry, even if you are new to this and have no prior knowledge of Animal Care and Psychology, this will be very easy for you to understand. Requirements ***Level 3 Animal Care and Psychology Diploma*** There are no specific requirements for this Level 3 Animal Care and Psychology Diploma course because it does not require any advanced knowledge or skills. Career path **Level 3 Animal Care and Psychology Diploma** After completing this Level 3 Animal Care and Psychology Diploma course, you may be able to pursue a variety of promising career opportunities. Specifically, this course aims to boost careers in: Animal Trainer Dog Walker Pet Groomer The average salaries for these job opportunities are usually £15,000 - £30,000 per year.

Are you passionate about making a positive impact in people's lives? Our comprehensive Diploma in Social Work equips you with the essential knowledge and skills to thrive in this rewarding field. Designed for aspiring social workers and professionals seeking to enhance their expertise, this diploma covers everything you need to know to excel in social work. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Diploma in Social Work curriculum, learners will gain a comprehensive understanding of the field, starting with an exploration of its foundational principles and the basic concepts that underpin social work practice. They will delve into the various dimensions and models used in interventions, learning how to apply theories of social work and sociology to real-world situations. Practical contexts and applications will be emphasized, providing hands-on experience in working with individuals and communities. The course also focuses on teamwork and the casework process, equipping learners with collaborative skills essential for effective social work. They will develop specialized knowledge in working with adults, understanding their needs and challenges. Finally, learners will explore the guidelines and ethical responsibilities that define the role of a social worker, preparing them to make a positive impact in social welfare and community support efforts. Course Curriculum Module 01: An Overview of Social Work Module 02: Social Work Basics Module 03: Dimensions of Social Work and Models of Intervention Module 04: Theories of Social Work and Sociology Module 05: Practice Contexts and Application Module 06: Teamwork and Casework Process Module 07: Working with Adults Module 08: Social Worker Guidelines and the Role of a Social Worker Learning Outcomes: Understand the history and scope of social work practice. Apply foundational principles of social work in diverse settings. Analyze various intervention models and their applications effectively. Evaluate sociological theories relevant to social work practice. Demonstrate proficiency in applying social work theories to real-world scenarios. Collaborate effectively within teams and manage casework processes efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Social Work 2:32:19 1: Module 01: An Overview of Social Work 10:02 2: Module 02: Social Work Basics 14:18 3: Module 03: Dimensions of Social Work and Models of Intervention 33:35 4: Module 04: Theories of Social Work and Sociology 23:32 5: Module 05: Practice Contexts and Application 18:07 6: Module 06: Teamwork and Casework Process 22:16 7: Module 07: Working with Adults 14:28 8: Module 08: Social Worker Guidelines and the Role of a Social Worker 15:01 9: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in social welfare and community support roles. Students pursuing careers in social services and human development. Professionals aiming to enhance their understanding of social work practices. Graduates seeking specialised knowledge in social intervention strategies. Anyone preparing for roles in adult social care and community advocacy. Career path Social Worker in Local Authorities Family Support Worker in Charities Adult Care Coordinator in Healthcare Settings Community Development Officer in Nonprofits Youth Outreach Officer in Educational Institutions Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to transform your hotel's profitability? Enroll in our comprehensive Hotel Revenue Management course and master the strategies that drive success in the hospitality industry. Designed for professionals eager to enhance their skills and boost their hotel's revenue, this course covers all critical aspects of revenue management. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This Hotel Revenue Management course teaches you how to maximize a hotel's income by effectively managing its resources. You'll start by understanding the basics of revenue management and why it's crucial for a hotel's success. You'll learn how to track key performance indicators to measure a hotel's performance accurately. The course covers forecasting methods to predict future revenue, and you'll explore various pricing strategies to optimize profits. You'll also learn about overbooking tactics and how to balance customer satisfaction with revenue goals. Additionally, the course discusses important factors like customer behavior and market conditions. You'll discover how to develop profitable distribution strategies and effective promotion techniques to attract more guests. Finally, you'll look at the future trends of revenue management in the UK, preparing you for upcoming changes in the industry. By the end of the course, you'll be equipped with the skills to boost a hotel's revenue effectively. Course Curriculum Module 01: Fundamentals of Hotel Revenue Management Module 02: Importance of Revenue Management Module 03: Key Performance Indicator in Revenue Management Module 04: Forecasting of Hotel Revenue Management Module 05: Pricing of Hotel Revenue Management Module 06: Overbooking Practices in Hotel Revenue Management Module 07: Customer and Other Essential Factors Module 08: Profitable Distribution Strategy Module 09: How to Promote Your Hotel Module 10: The Future of Hotel Revenue Management in the UK Learning Outcomes Understand fundamentals of hotel revenue management principles and practices. Recognise the importance of effective revenue management strategies. Identify key performance indicators in revenue management. Develop accurate forecasting techniques for hotel revenue management. Apply effective pricing strategies in hotel revenue management. Implement profitable distribution strategies to enhance hotel revenue. CPD 10 CPD hours / points Accredited by CPD Quality Standards Hotel Revenue Management 1:59:34 1: Module 01: Fundamentals of Hotel Revenue Management 10:22 2: Module 02: Importance of Revenue Management 14:53 3: Module 03: Key Performance Indicator in Revenue Management 10:52 4: Module 04: Forecasting of Hotel Revenue Management 14:02 5: Module 05: Pricing of Hotel Revenue Management 14:11 6: Module 06: Overbooking Practices in Hotel Revenue Management 08:37 7: Module 07: Customer and Other Essential Factors 08:24 8: Module 08: Profitable Distribution Strategy 11:17 9: Module 09: How to Promote Your Hotel 09:22 10: Module 10: The Future of Hotel Revenue Management in the UK 15:34 11: CPD Certificate - Free 01:00 12: Leave A Review 01:00 Who is this course for? Hotel managers aiming to optimise revenue. Revenue management professionals seeking advanced skills. Hospitality students focusing on revenue management. Marketing professionals in the hotel industry. Entrepreneurs in the hospitality sector. Career path Revenue Manager Hotel General Manager Pricing Analyst Distribution Manager Marketing Director Hospitality Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Master the art of financial control and embark on a journey to financial freedom with our comprehensive course on Managing Personal Cash Flow. Designed to empower you with the knowledge and tools needed to navigate the intricate world of personal finance, this course is your ultimate guide to securing a stable and prosperous financial future. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, you will learn all about managing your money effectively. First, you'll understand why it's important to know about personal finance and how it affects your life. Then, you'll dive into the basics of personal cash flow and learn how to manage it wisely. You'll also explore tax and financial strategies to make sure you're handling your money smartly. Understanding personal insurance and how it fits into your financial plan will also be covered. Accounting principles related to personal finances will be introduced to give you a solid foundation. You'll then learn how to plan your cash flow and design a personal budget to meet your financial goals. Additionally, you'll explore borrowing, credit, and debt management to avoid financial pitfalls. Finally, you'll understand the relationship between money and mental health and how to manage your money for overall well-being. Course Curriculum Module 01: Understanding the Importance of Personal Finance Module 02: Introduction to Personal Cash Flow Module 03: Understanding Tax and Financial Strategies Module 04: Managing Personal Insurance Module 05: Accounting and Personal Finances Module 06: Cash Flow Planning Module 07: Designing a Personal Budget Module 08: Borrowing, Credit and Debt Module 09: Money and Mental Health Module 10: Understanding Personal Money Management Learning Outcomes: Understand the significance of personal finance for long-term financial stability. Analyze personal cash flow and its role in financial planning. Apply tax and financial strategies to optimize personal finances effectively. Evaluate different types of personal insurance and their management strategies. Implement basic accounting principles to manage personal finances efficiently. Develop and maintain a personal budget to achieve financial goals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Managing Personal Cash Flow 1:57:56 1: Module 01: Understanding the Importance of Personal Finance 11:22 2: Module 02: Introduction to Personal Cash Flow 12:59 3: Module 03: Understanding Tax and Financial Strategies 24:37 4: Module 04: Managing Personal Insurance 09:24 5: Module 05: Accounting and Personal Finances 09:35 6: Module 06: Cash Flow Planning 08:55 7: Module 07: Designing a Personal Budget 08:48 8: Module 08: Borrowing, Credit and Debt 10:53 9: Module 09: Money and Mental Health 08:28 10: Module 10: Understanding Personal Money Management 11:55 11: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking to enhance personal financial management skills. Those interested in understanding personal cash flow dynamics. Anyone looking to optimize tax and financial strategies for personal gain. Individuals aiming to manage personal insurance effectively. Those seeking to improve personal accounting and financial planning skills. Career path Financial Advisor Tax Consultant Insurance Broker Personal Accountant Budget Analyst Credit Counsellor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Prepare for a vital role in healthcare with our comprehensive Pharmacy Assistant Training course. Designed to equip you with essential skills and knowledge, this program covers every aspect of pharmacy operations, from customer interaction to medication dispensation. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Pharmacy Assistant Training curriculum, learners will gain essential knowledge and skills for working effectively in pharmacy settings. They will understand the role and responsibilities of pharmacy assistants and technicians, including health and safety practices and pharmaceutical terminology. Communication skills specific to pharmacy environments will be developed, ensuring clear interaction with customers and colleagues. Inventory management techniques will be learned to maintain efficient pharmacy operations. Learners will also be trained in dispensing methods, using Electronic Prescription Service (EPS), and minimizing dispensing errors. They will gain insights into prescription handling and the importance of following Standard Operating Procedures (SOPs) for safety and compliance. Understanding the dynamics of the pharmacy team and their practices will prepare them for collaborative work environments. Additionally, they will be equipped with the necessary skills for patient counselling, enhancing their ability to provide valuable healthcare advice and support to pharmacy clients. Course Curriculum Module 01: Introduction to Pharmacy Assistant and Pharmacy Technician Module 02: Health and Safety Risks Assessment and Pharmaceutical Terminology Module 03: Communication in Pharmacy Settings Module 04: Inventory Control and Management in Pharmacies Module 05: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 06: Prescription and Dispensing in Pharmacies Module 07: Standard Operating Procedures (SOPs) Module 08: The Pharmacy Team and Practices Module 09: Job Role of Pharmacy Technicians Module 10: Pharmacy Assistant Patient Counselling Guide Learning Outcomes Understand roles of pharmacy assistants and technicians in healthcare settings. Apply pharmaceutical terminology and assess health and safety risks effectively. Demonstrate effective communication within pharmacy environments. Manage pharmacy inventory and implement control measures efficiently. Execute dispensing methods, including Electronic Prescription Service (EPS), to minimize errors. Provide patient counselling adhering to standard operating procedures (SOPs). CPD 10 CPD hours / points Accredited by CPD Quality Standards Pharmacy Assistant Training 1:54:03 1: Module 01: Introduction to Pharmacy Assistant and Pharmacy Technician 09:58 2: Module 02: Health and Safety Risks Assessment and Pharmaceutical Terminology 13:21 3: Module 03: Communication in Pharmacy Settings 08:52 4: Module 04: Inventory Control and Management in Pharmacies 12:16 5: Module 05: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies 09:12 6: Module 06: Prescription and Dispensing in Pharmacies 12:47 7: Module 07: Standard Operating Procedures (SOPs) 07:45 8: Module 08: The Pharmacy Team and Practices 10:57 9: Module 09: Job Role of Pharmacy Technicians 15:55 10: Module 10: Pharmacy Assistant Patient Counselling Guide 12:00 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work in pharmacy settings. Those interested in healthcare support roles. Students aiming for entry-level pharmacy assistant positions. Career changers seeking roles in pharmaceutical environments. Anyone looking to enhance knowledge in pharmacy operations. Career path Pharmacy Assistant Pharmacy Technician Dispensary Assistant Pharmaceutical Administrator Prescription Assistant Healthcare Support Worker Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.