20584 Certificate of Completion (CCL) courses in Birmingham delivered Online

Dive into the intricate world of global governance with our comprehensive course on Understanding International Law. Whether you're a legal professional, a student, or someone with a keen interest in global affairs, this course is designed to equip you with essential knowledge and insights into how nations interact under legal frameworks. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The course "Understanding International Law" covers a comprehensive range of topics essential for grasping how nations interact legally on a global scale. Students will gain a foundational understanding of the principles and rules that govern relations between countries and organizations. They will learn about the sources from which international law derives its authority, including treaties and customary practices. The course explores how international law intersects with domestic laws of different countries and the challenges and complexities that arise in this interaction. Students will delve into crucial areas such as human rights, environmental protection, criminal accountability, and commercial transactions across borders. Additionally, they will study specialized areas like maritime law and the regulations governing international organizations. By the end of the course, learners will be equipped with the knowledge to analyze and interpret various international legal issues affecting societies and nations globally. Course Curriculum Module 01: Basics of International Law Module 02: Sources of International Law Module 03: International Law and Municipal Law Module 04: Law of Treaties Module 05: Territory and Jurisdiction Module 06: International Organisations Module 07: International Human Rights Law Module 08: International Criminal Law Module 09: International Environmental Law Module 10: Law of the Sea Module 11: Private International Law Module 12: International Commercial Law Learning Outcomes: Understand foundational principles of Basics of International Law and its applications. Identify and analyse key Sources of International Law effectively in practice. Evaluate the interaction between International Law and Municipal Law comprehensively. Analyse the formation, interpretation, and termination of the Law of Treaties. Examine concepts of Territory and Jurisdiction under International Law frameworks. Assess roles and functions of International Organisations in global governance structures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Understanding International Law 2:22:35 1: Module 01: Basics of International Law 14:36 2: Module 02: Sources of International Law 15:01 3: Module 03: International Law and Municipal Law 09:20 4: Module 04: Law of Treaties 09:56 5: Module 05: Territory and Jurisdiction 11:15 6: Module 06: International Organisations 12:17 7: Module 07: International Human Rights Law 11:30 8: Module 08: International Criminal Law 09:35 9: Module 09: International Environmental Law 13:22 10: Module 10: Law of the Sea 15:21 11: Module 11: Private International Law 09:14 12: Module 12: International Commercial Law 10:08 13: CPD Certificate - Free 01:00 Who is this course for? Law students seeking specialised knowledge in international legal frameworks. Government officials aiming to enhance understanding of international legal principles. Policy analysts interested in global governance and international relations. Non-governmental organisation (NGO) personnel engaged in international advocacy work. Researchers focusing on comparative law and international legal studies. Career path Diplomatic Officer International Human Rights Advocate International Environmental Consultant Legal Advisor in International Organizations Maritime Law Specialist Corporate Lawyer specializing in International Contracts Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Clinical Training of Catheterisation for Nurses and Carers is an essential course in today's healthcare landscape. Nurses and carers undergo this training to acquire crucial skills in urinary catheterisation, enabling them to provide optimal care for patients in need. In a world where healthcare demands are ever-increasing, proficiency in catheterisation is imperative for nursing and care professionals. This Clinical Training of Catheterisation course delves into the intricacies of the urinary system, equipping participants with knowledge on patient guidance, protocol adherence, and catheter handling. Mastery of these skills not only enhances job prospects in the UK healthcare sector but also elevates earning potential, with salaries averaging around £30,000 annually. Moreover, the advantages of this course are evident in the rising demand for trained professionals, with a noticeable increase of 15% in job opportunities in recent years. Thus, Clinical Training of Catheterisation for Nurses and Carers is not just a skill acquisition but a gateway to fulfilling and lucrative careers in healthcare. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Urinary Catheterisation Module 02: The Urinary System Module 03: Patients' Guide for Catheterisation Module 04: Guidance for Nursing and Care Staff Module 05: Protocol for Female Catheterisation Module 06: Protocol for Male Catheterisation Module 07: Protocol for Handling Catheter & Catheter Bags Learning Outcomes: Understand urinary catheterisation process and its significance in healthcare. Identify key components of the urinary system and their functions. Demonstrate knowledge of patient guidance and care protocols. Apply nursing and care staff guidelines effectively in practice. Execute female catheterisation protocol with precision and sensitivity. Execute male catheterisation protocol with precision and adherence to guidelines. CPD 10 CPD hours / points Accredited by CPD Quality Standards Clinical Training of Catheterisation for Nurses and Carers 1:01:58 1: Module 01: Introduction to Urinary Catheterisation Preview 11:22 2: Module 02: The Urinary System 05:35 3: Module 03: Patients' Guide for Catheterisation 19:11 4: Module 04: Guidance for Nursing and Care Staff 15:59 5: Module 05: Protocol for Female Catheterisation 02:38 6: Module 06: Protocol for Male Catheterisation 02:36 7: Module 07: Protocol for Handling Catheter & Catheter Bags 03:37 8: CPD Certificate - Free 01:00 Who is this course for? This Clinical Training of Catheterisation for Nurses and Carers course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Clinical Training of Catheterisation for Nurses and Carers . Moreover, this course is ideal for: Nurses seeking comprehensive catheterisation training for diverse patients. Caregivers aiming to enhance patient care skills and knowledge. Healthcare professionals requiring protocol adherence in catheterisation procedures. Individuals pursuing specialised training in urinary catheterisation techniques. Those interested in advancing their career prospects in healthcare. Requirements There are no requirements needed to enrol into this Clinical Training of Catheterisation for Nurses and Carers course. We welcome individuals from all backgrounds and levels of experience to enrol into this Clinical Training of Catheterisation for Nurses and Carers course. Career path After finishing this Clinical Training of Catheterisation course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Clinical Training of Catheterisation are: Healthcare Assistant - £18K to £22K/year. Registered Nurse - £24K to £35K/year Clinical Nurse Specialist - £35K to £45K/year Senior Healthcare Manager - £40K to £60K Nurse Educator - £30K to £45K Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Explore the intricate dynamics of family law with our comprehensive course: Family Law: Child Support, Equality and Divorce. Delve into the core aspects that shape modern family legalities, designed to equip you with essential knowledge and insights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course on Family Law, learners explore various aspects of relationships and legal responsibilities within families. They study the foundations and frameworks of family law, understanding its evolution and current practices. The course delves into the intricacies of marriage, civil partnerships, and cohabitation, including reasons for nullifying marriages. Learners examine divorce proceedings, focusing on how property and finances are managed during and after separation. They also learn about child custody arrangements, aiming to understand the best interests of the child. Child support laws and their implications are covered comprehensively, along with insights into addressing domestic violence within family contexts. The course further educates learners on the adoption process and introduces feminist perspectives, highlighting gender equality issues within family law. Overall, the curriculum equips learners with a thorough understanding of legal mechanisms governing families, emphasizing fairness, protection, and equality in diverse familial situations. Course Curriculum Module 01: Introduction Family Law 2021 Module 02: Framing Family Law Module 03: Marriage in Family Law Module 04: Civil Partnership and Cohabitation Module 05: Nullity in Marriage Module 06: Divorce and Family Law Module 07: Property and Finance on Divorce Module 08: Child Custody Module 09: Child Support and Family Law Module 10: Domestic Violence Module 11: Adoption Process Module 12: Feminist Perspectives on Family Law Module 13: Gender Equality in Family Law Learning Outcomes: Understand legal frameworks governing marriage and civil partnerships in family law. Analyze implications of divorce on property division and financial settlements. Examine child custody laws and their application in family disputes. Evaluate legal provisions for child support in different family scenarios. Investigate legal perspectives on domestic violence and its impact on families. Discuss adoption processes and the legal framework surrounding them. CPD 10 CPD hours / points Accredited by CPD Quality Standards Family Law: Child Support, Equality and Divorce 2:49:26 1: Module 01: Introduction Family Law 2021 13:34 2: Module 02: Framing Family Law 13:42 3: Module 03: Marriage in Family Law 09:47 4: Module 04: Civil Partnership and Cohabitation 10:26 5: Module 05: Nullity in Marriage 11:00 6: Module 06: Divorce and Family Law 13:38 7: Module 07: Property and Finance on Divorce 11:29 8: Module 08: Child Custody 08:10 9: Module 09: Child Support and Family Law 14:56 10: Module 10: Domestic Violence 14:55 11: Module 11: Adoption Process 16:13 12: Module 12: Feminist Perspectives on Family Law 14:18 13: Module 13: Gender Equality in Family Law 16:18 14: CPD Certificate - Free 01:00 Who is this course for? Law practitioners seeking expertise in family law dynamics. Social workers dealing with family legal issues. Counsellors supporting families through legal challenges. Advocates for gender equality in family law. Researchers studying family law and social justice issues. Career path Family Law Solicitor Family Mediator Child Custody Lawyer Domestic Violence Advocate Adoption Lawyer Legal Researcher Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Microsoft Excel - Beginner, Intermediate & Advanced Course Enrolling in a Microsoft Excel - Beginner, Intermediate & Advanced CPD Professional Course is pivotal in today's modern world. Microsoft Excel proficiency is indispensable across industries for data analysis, reporting, and decision-making. In the UK, Microsoft Excel skills are highly sought after, with job opportunities spanning various sectors, including finance, healthcare, and technology. Entry-level positions often require basic Microsoft Excel knowledge, while intermediate and advanced proficiency can unlock higher-paying roles with salaries ranging from £25,000 for beginners to over £40,000 for experienced professionals annually. The demand for Microsoft Excel expertise is increasing, with businesses relying on data-driven insights for strategic planning and operational efficiency. Whether for financial modeling, project management, or statistical analysis, Microsoft Excel proficiency enhances employability and career advancement prospects. As industries continue to evolve digitally, mastering Microsoft Excel is not just advantageous but essential for professionals aiming to thrive in the ever-competitive job market. Key Features This Microsoft Excel - Beginner, Intermediate & Advanced- CPD Professional Course Includes: This Microsoft Excel Course is CPD Certified Free Certificate from Reed CIQ Approved Microsoft Excel Course Developed by Specialist Lifetime Access Course Curriculum Microsoft Excel Course: Module 01: Microsoft Excel 2019 Enhanced Features Module 02: Introduction to Microsoft Excel Module 03: Performing Mathematical Operations Module 04: Adjusting a Worksheet Module 05: Formatting Data in a Worksheet Module 06: Printing in Microsoft Excel Module 07: Workbook Management Techniques Module 08: Utilizing Functions Module 09: Data Management Techniques Module 10: Data Analysis Methods Module 11: Visual Representation with Charts Module 12: Mastering PivotTables and PivotCharts Module 13: Managing Multiple Sheets and Workbooks Module 14: Utilizing Lookup Functions and Formula Auditing Module 15: Sharing and Securing Workbooks Module 16: Automation in Microsoft Excel Module 17: Creating Sparklines and Geographic Data Visualization Learning Outcomes Microsoft Excel Course: Identify and utilize new features in Microsoft Excel 2019 effectively. Perform complex calculations and manipulate data efficiently in Microsoft Excel. Apply formatting techniques and create professional-looking spreadsheets. Analyze and interpret data using advanced functions and tools in Microsoft Excel. Construct dynamic charts, pivot tables, and visual representations of data. Automate tasks and enhance productivity through Microsoft Excel's advanced functionalities. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Microsoft Excel course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Microsoft Excel. Moreover, this course is ideal for: Beginners seeking comprehensive Microsoft Excel skills Intermediate users aiming to enhance proficiency Advanced users desiring mastery of Microsoft Excel functionalities Professionals in various fields requiring data management expertise using Microsoft Excel. Individuals pursuing career advancement opportunities using Microsoft Excel Students preparing for roles involving data analysis and reporting in Microsoft Excel. Requirements There are no requirements needed to enrol into this Microsoft Excel course. We welcome individuals from all backgrounds and levels of experience to enrol into this Microsoft Excel course. Career path After finishing this Microsoft Excel course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Microsoft Excel are: Data Analyst - £30K to 50K/year. Financial Analyst - £35K to 60K/year. Business Intelligence Analyst - £40K to 70K/year. Operations Manager - £40K to 60K/year. Project Manager - £45K to 70K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Take our course "Criminal Psychology: Criminal Intelligence Analysis" to learn the mysteries of criminal behaviour. Explore research methodologies, dive into the principles of intelligence analysis, and learn about criminal psychology. Learn how the criminal justice systems in Wales and England operate, develop your abilities as a criminal intelligence analyst, and make use of cutting-edge technology. With this extensive course, you will gain the information and skills necessary to succeed in the field of criminal intelligence, covering everything from intelligence-led policing to decision-making and counterterrorism. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Students in this course will learn how to analyse crime data and gain an understanding of criminal behaviour through Criminal Intelligence Analysis. They will learn research methods and techniques to study crimes effectively. Students will explore criminal psychology and gain insights into how criminals think and behave. The course covers the workings of the criminal justice system in England and Wales, focusing on laws and procedures. Learners will develop essential skills and competencies needed for a career in criminal intelligence analysis, such as critical thinking and decision-making. They will also learn to use modern technology and tools to analyse crime data. The course includes training in intelligence-led policing, where students will learn to use intelligence to guide police strategies. Additionally, there is a focus on counterterrorism, teaching students how to use intelligence analysis to prevent terrorist activities. Overall, students will be equipped with the knowledge and skills to work effectively in criminal intelligence and law enforcement. Course Curriculum: Module 01: Introduction to Intelligence Analysis Module 02: Research Methods in Crime Analysis Module 03: Understanding Criminal Psychology Module 04: The Criminal Justice System in England and Wales Module 05: Criminal Intelligence Analysis Module 06: Criminal Intelligence Analyst - Skills and Competencies Module 07: Technology in Criminal Intelligence Analysis Module 08: Intelligence-Led Policing Module 09: Decision Making in Criminal Intelligence Analysis Module 10: Counterterrorism and Criminal Intelligence Analysis Learning Outcomes: Understand principles of intelligence analysis in crime contexts. Apply research methods to crime analysis tasks effectively. Analyse criminal psychology theories and their applications. Comprehend the criminal justice system in England and Wales. Develop skills for effective criminal intelligence analysis. Utilise technology for enhanced criminal intelligence analysis. CPD 10 CPD hours / points Accredited by CPD Quality Standards Criminal Psychology : Criminal Intelligence Analysis 2:08:16 1: Module 01: Introduction to Intelligence Analysis 11:59 2: Module 02: Research Methods in Crime Analysis 15:48 3: Module 03: Understanding Criminal Psychology 21:32 4: Module 04: The Criminal Justice System in England and Wales 11:19 5: Module 05: Criminal Intelligence Analysis 12:38 6: Module 06: Criminal Intelligence Analyst - Skills and Competencies 09:09 7: Module 07: Technology in Criminal Intelligence Analysis 11:10 8: Module 08: Intelligence-Led Policing 11:24 9: Module 09: Decision Making in Criminal Intelligence Analysis 10:06 10: Module 10: Counterterrorism and Criminal Intelligence Analysis 12:11 11: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in criminal intelligence analysis. Those pursuing careers in law enforcement. Professionals in the criminal justice system. Students studying criminology or related fields. Individuals aiming to enhance analytical skills in crime contexts. Career path Criminal Intelligence Analyst Crime Analyst Intelligence Officer Counterterrorism Analyst Police Detective Security Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Picture yourself stepping into the vibrant world of healthcare, where every interaction counts, every decision impacts lives, and every day brings new challenges and triumphs. Our comprehensive diploma equips you with the knowledge and insight to thrive in the dynamic realm of pharmacy. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Delve into the rich tapestry of pharmacy's evolution, understanding its roots and the pivotal role it plays in modern healthcare. Explore the intricacies of teamwork, honing your ability to collaborate seamlessly within a diverse and driven pharmacy team. Uncover the art of training and coaching, mastering the skills to elevate yourself and others to excellence. As you immerse yourself in the standards upheld by pharmacy professionals, you'll discover the profound impact of ethical practice and responsibility. Embrace the essence of pharmacy practice, from clinical skills to the nuanced art of prescribing. Learn to navigate the complexities of medication supply with precision and care, ensuring every patient receives the support they need. Prepare to be the first line of defence, equipped to respond to symptoms with compassion and expertise. Embark on a journey that transcends mere education - join us and become a vital pillar in the healthcare landscape, where your dedication and knowledge make a tangible difference in countless lives. Course Curriculum Module 01: Introduction to Pharmacy Module 02: History and Development of Pharmacy Module 03: The Pharmacy Team Module 04: Training of the Pharmacy Team Module 05: Coaching and Evaluation of the Pharmacy Team Module 06: Standards for Pharmacy Professionals Module 07: Guidance to Support the Standards for Pharmacy Professionals Module 08: The Rights and Responsibilities of Pharmacy Professionals Module 09: Pharmacy Practice Module 10: Clinical Pharmacy Skills Module 11: Offering Enhanced Services Module 12: Prescribing Module 13: Supplying Medication Module 14: Responding to Symptoms Learning Outcomes: Understand pharmacy history, development, and professional standards. Demonstrate effective teamwork and communication within a pharmacy setting. Implement training, coaching, and evaluation strategies for pharmacy teams. Adhere to legal and ethical responsibilities in pharmacy practice. Develop clinical pharmacy skills and offer enhanced services to patients. Respond appropriately to symptoms and prescribe medication within guidelines. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 5 Diploma on Pharmacy Assistant 6:33:25 1: Module 01: Introduction to Pharmacy 12:25 2: Module 02: History and Development of Pharmacy 16:22 3: Module 03: The Pharmacy Team 13:26 4: Module 04: Training of the Pharmacy Team 27:00 5: Module 05: Coaching and Evaluation of the Pharmacy Team 08:51 6: Module 06: Standards for Pharmacy Professionals 17:57 7: Module 07: Guidance to Support the Standards for Pharmacy Professionals 59:15 8: Module 08: The Rights and Responsibilities of Pharmacy Professionals 37:30 9: Module 09: Pharmacy Practice 31:20 10: Module 10: Clinical Pharmacy Skills 51:30 11: Module 11: Offering Enhanced Services 38:19 12: Module 12: Prescribing 31:43 13: Module 13: Supplying Medication 24:30 14: Module 14: Responding to Symptoms 22:17 15: CPD Certificate - Free 01:00 Who is this course for? Aspiring pharmacy assistants seeking comprehensive training. Individuals interested in clinical pharmacy and patient care. Pharmacy technicians aiming to enhance their skills and knowledge. Healthcare professionals transitioning into pharmacy-related roles. Anyone pursuing a career in pharmaceutical services. Career path Pharmacy Assistant Pharmacy Technician Clinical Pharmacist Pharmacy Manager Pharmaceutical Sales Representative Pharmacy Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Enrolling in a Social Housing Management Training Course is crucial in today's world, especially with the growing demand for affordable housing. Learning the ins and outs of social housing, from tenant selection and management to handling anti-social behaviors, equips you with the skills necessary to make a positive impact in communities. This training is essential for anyone looking to pursue a career in social housing management, as it prepares you to manage rental incomes, maintain safety and security, and engage with residents effectively. With a solid foundation in social housing, you'll open up numerous job opportunities in the UK, where social housing managers can earn an average salary of £30,000 to £40,000 per year. The social housing sector is expanding, with a projected growth of 3-5% annually, reflecting the increasing need for professionals in this field. By completing this Social Housing Management Training course, you'll gain valuable skills that not only enhance your professional career but also contribute to improving living conditions and community well-being. Join this growing sector and make a difference with your expertise in social housing. Key Features: CPD Certified Social Housing Management Course Free Certificate from Reed CIQ Approved Social Housing Management Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Social Housing Module 02: Tenant Selection and Tenant Management Module 03: Resident Involvement in Social Housing Module 04: Managing Rental Income and Arrears Module 05: Dealing with Anti-Social Behaviours Module 06: Maintenance, Safety, and Security of Social Housing Module 07: Career Prospects of a Social Housing Manager Learning Outcomes: Understand the fundamentals of social housing management and its key principles. Learn effective tenant selection processes and tenant management strategies. Explore methods for resident involvement in social housing operations. Gain skills in managing rental income and addressing arrears. Develop strategies for dealing with anti-social behaviours in social housing. Ensure maintenance, safety, and security of social housing properties. CPD 10 CPD hours / points Accredited by CPD Quality Standards Social Housing Management Training 1:41:19 1: Module 01: Introduction to Social Housing Preview 07:11 2: Module 02: Tenant Selection and Tenant Management 14:42 3: Module 03: Resident Involvement in Social Housing 15:43 4: Module 04: Managing Rental Income and Arrears 12:34 5: Module 05: Dealing with Anti-Social Behaviours 20:25 6: Module 06: Maintenance, Safety, and Security of Social Housing 15:11 7: Module 07: Career Prospects of a Social Housing Manager 13:33 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? This Social Housing Management Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Social Housing Management Training. Moreover, this course is ideal for: Aspiring social housing managers. Current housing officers seeking advancement. Local government employees. Community housing workers. Social service coordinators. Requirements There are no requirements needed to enrol into this Social Housing Management Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Social Housing Management Training course. Career path After finishing this Social Housing Management Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Social Housing Management Training are: Social Housing Manager Tenant Liaison Officer Housing Officer Community Housing Worker Rental Income Manager Maintenance Coordinator in Social Housing Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unveil the secrets of the financial realm with our comprehensive course. Delve into the intricacies of banking as you master the art of efficient cash sorting, hone your mathematical prowess for precise calculations, and safeguard the integrity of currency with counterfeit detection skills. Navigate the ethical landscape of banking, understanding rights and obligations according to UK law. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Elevate your customer service acumen and tackle fraud challenges with finesse. From diverse bank account types to the marvels of currency recyclers, immerse yourself in knowledge that empowers. Join us on a transformative journey where every module unlocks a new facet of expertise, propelling you towards a dynamic career in the heart of the financial sector. Course Curriculum Module 1: Introduction to a Bank Teller Module 2: Skills and Abilities of a Bank Teller Module 3: Types of Bank Accounts and Opening Them Module 4: Mathematics Calculation for Bank Tellers Module 5: Bookkeeping Guideline and Payment Methods Module 6: Cash Sorting in an Efficient Way Module 7: How to Identify Counterfeit Module 8: Function and Benefits of Currency Recyclers Module 9: Dealing with Frauds Module 10: Safety Precautions for ATM (Automated Teller Machine) Module 11: Customer Services a Bank Teller Can Offer Module 12: Rights and Obligations According to the UK Law Module 13: Ethical Issues for a Bank Telle Learning Outcomes: Master efficient cash sorting techniques for seamless day-to-day operations. Demonstrate expertise in mathematics for accurate bank transactions and calculations. Identify and combat fraudulent activities, safeguarding financial institutions effectively. Enhance customer service skills, ensuring a positive and professional banking experience. Navigate the ethical nuances of banking, aligning actions with legal obligations. Acquire in-depth knowledge of various bank accounts, from opening to management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Bank Teller Skills 2:29:11 1: Module 1: Introduction to a Bank Teller 09:02 2: Module 2: Skills and Abilities of a Bank Teller 09:37 3: Module 3: Types of Bank Accounts and Opening Them 16:29 4: Module 4: Mathematics Calculation for Bank Tellers 12:23 5: Module 5: Bookkeeping Guideline and Payment Methods 17:14 6: Module 6: Cash Sorting in an Efficient Way 07:41 7: Module 7: How to Identify Counterfeit 08:04 8: Module 8: Function and Benefits of Currency Recyclers 09:51 9: Module 9: Dealing with Frauds 14:48 10: Module 10: Safety Precautions for ATM (Automated Teller Machine) 15:59 11: Module 11: Customer Services a Bank Teller Can Offer 14:12 12: Module 12: Rights and Obligations According to the UK Law 07:07 13: Module 13: Ethical Issues for a Bank Teller 06:44 Who is this course for? Aspiring bank professionals seeking comprehensive industry knowledge. Individuals eager to understand and combat fraud in financial settings. Those aiming to elevate their customer service skills in a banking context. Individuals pursuing a career in finance with a strong ethical foundation. Anyone desiring proficiency in cash handling and sorting techniques. Career path Bank Teller Customer Service Representative in Banking Fraud Prevention Specialist Financial Services Officer Banking Operations Manager Compliance Officer in Banking Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to master the intricacies of logistics and supply chain management? Our comprehensive Line Management Training is designed to equip you with the essential skills and knowledge needed to excel in today's dynamic business environment. Whether you're new to the field or looking to advance your career, this course offers a structured learning path that covers everything from foundational concepts to cutting-edge strategies. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Logistics Management Training course, learners will explore essential aspects of managing supply chains effectively. They will understand how supply chains are structured and how they have evolved over time. The course covers key factors that drive supply chain operations and the importance of aligning these operations with overall business strategies. Learners will also gain insights into applying lean techniques to streamline supply chain processes and troubleshoot common problems that arise. Managing risks within supply chains and implementing sustainable strategies are emphasized to ensure long-term success. Additionally, the course teaches learners how to track and evaluate supply chain data effectively, enabling them to make informed decisions. Finally, learners will explore future trends in supply chain management, preparing them to adapt to upcoming challenges and innovations in the field. Course Curriculum Module 01: Getting Started Module 02: The Basic Supply Chain Structure Module 03: The Evolution of the Supply Chain Module 04: Supply Chain Drivers Module 05: Sharing Supply Chain Activities Module 06: Aligning Your Supply Chain with Business Strategy Module 07: Applying Lean Techniques to the Supply Chain Module 08: Troubleshooting Supply Chain Problems Module 09: Managing Supply Chain Risks Module 10: Sustainable Supply Chain Strategies Module 11: Tracking and Evaluating Supply Chain Data Module 12: The Future of Supply Chain Management Learning Outcomes: Understand the foundational concepts of logistics and supply chain management. Analyse the historical development and current structure of supply chains. Apply lean principles to enhance efficiency within supply chain operations. Identify and manage risks associated with supply chain activities effectively. Evaluate sustainable strategies to integrate environmental considerations into supply chain management. Utilise data tracking tools to assess and improve supply chain performance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Logistics Management Training 1:34:06 1: Module 01: Getting Started 06:15 2: Module 02: The Basic Supply Chain Structure 07:38 3: Module 03: The Evolution of the Supply Chain 02:33 4: Module 04: Supply Chain Drivers 08:57 5: Module 05: Sharing Supply Chain Activities 11:21 6: Module 06: Aligning Your Supply Chain with Business Strategy 09:05 7: Module 07: Applying Lean Techniques to the Supply Chain 08:25 8: Module 08: Troubleshooting Supply Chain Problems 05:19 9: Module 09: Managing Supply Chain Risks 06:22 10: Module 10: Sustainable Supply Chain Strategies 03:26 11: Module 11: Tracking and Evaluating Supply Chain Data 21:02 12: Module 12: The Future of Supply Chain Management 03:43 Who is this course for? Professionals aspiring to enhance logistics and supply chain knowledge. Graduates seeking foundational understanding in supply chain management. Managers aiming to align supply chain strategies with business goals. Individuals interested in implementing lean techniques in supply chain. Anyone looking to gain insights into sustainable supply chain practices. Career path Supply Chain Manager Logistics Coordinator Procurement Officer Warehouse Operations Manager Inventory Control Analyst Transport Planner Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.