20337 Certificate of Completion (CCL) courses delivered On Demand

Horse Care Training There are over 100 million horses in the world today, with horse owners on almost every continent and in almost every society. This Horse Care will cover many unique aspects of horse care and management. This advanced level course is designed to provide you with the skills and foundational knowledge needed for a successful career in the equine industry or advancement to higher level study. The purpose of this Horse Care and Stable Management course is to develop the learner's practical skills while also providing theoretical knowledge on a variety of topics such as initial assessment of horse, horse health, horse nutrition and horse husbandry. Through this Horse Care and Stable Management course, you will also learn how to tack up horses for specialist work, prepare horses for public appearance and much more. Learning Outcomes After completing this Horse Care and Stable Management course, learner will be able to: Understand how to receive a horse and carry out an initial assessment. Understand plan diets and implement feeding regimes for horses. Know how to promote the health and well-being of horses. Gain a thorough understanding of clip horses. Gain in-depth knowledge about young horses equipment. Why Choose Horse Care and Stable Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Main Course: Level 3 Diploma in Work-based Horse Care and Management Free Courses: Course 01: Pet Nutrition Diploma Course 02: Level 5 Animal Care & Nutrition [ Note: Free PDF certificate as soon as completing the Horse Care and Stable Management course] Course Curriculum of the Horse Care and Stable Management Diploma Module 01: Receive A Horse and Carry Out An Initial Assessment Module 02: Plan Diets and Implement Feeding Regimes for Horses Module 03: Monitor and Maintain Stocks of Feed and Bedding Module 04: Promote The Health and Well-being of Horses Module 05: Deliver Basic Health Care Treatment to Horses Module 06: Promote, Monitor and Maintain Health, Safety and Security of the Workplace Module 07: Contribute to Training from the Ground Module 08: Tack Up Horses for Specialist Work Module 09: Prepare Horses for Public Appearance Module 10: Clip Horses Module 11: Introduce Young Horses to Equipment Assessment Method After completing each module of the Horse Care and Stable Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Horse Care and Stable Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Horse Care This Horse Care and Stable Management is ideal for private horse owners, small scale breeders, animal welfare officers, leisure riders, non-equine vet nurses or anyone who wants to learn about horse care and management in detail. Requirements Horse Care There are no specific requirements for this Horse Care and Stable Management Course because it does not require any advanced knowledge or skills. Career path Horse Care After completing this Horse Care and Stable Management course, you may able to pursue a variety of promising career opportunities, such as: Horse breeding manager Barn/stable owner Horse trainer Rodeo crew member Horse show manager Horse care technician Exercise rider.

There are over 100 million horses in the world today, with horse owners on almost every continent and in almost every society. This Horse Care will cover many unique aspects of horse care and management. This advanced level course is designed to provide you with the skills and foundational knowledge needed for a successful career in the equine industry or advancement to higher level study. The purpose of this Stable Management Course is to develop the learner's practical skills while also providing theoretical knowledge on a variety of topics such as initial assessment of horse, horse health, horse nutrition and horse husbandry. Through this Stable Management Course, you will also learn how to tack up horses for specialist work, prepare horses for public appearance and much more. Learning Outcomes After completing this Stable Management Course, learner will be able to: Understand how to receive a horse and carry out an initial assessment. Understand plan diets and implement feeding regimes for horses. Know how to promote the health and well-being of horses. Gain a thorough understanding of clip horses. Gain in-depth knowledge about young horses equipment. Why Choose Stable Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Main Course: Level 3 Diploma in Work-based Horse Care and Management Free Courses: Course 01: Entry Level Award in Dog Training and Husbandry (Entry 3) Course 02: Level 2 Certificate For Animal Nursing Assistants [ Note: Free PDF certificate as soon as completing the Stable Management Course] Course Curriculum of the Horse Care Module 01: Receive A Horse and Carry Out An Initial Assessment Module 02: Plan Diets and Implement Feeding Regimes for Horses Module 03: Monitor and Maintain Stocks of Feed and Bedding Module 04: Promote The Health and Well-being of Horses Module 05: Deliver Basic Health Care Treatment to Horses Module 06: Promote, Monitor and Maintain Health, Safety and Security of the Workplace Module 07: Contribute to Training from the Ground Module 08: Tack Up Horses for Specialist Work Module 09: Prepare Horses for Public Appearance Module 10: Clip Horses Module 11: Introduce Young Horses to Equipment Assessment Method After completing each module of the Stable Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Stable Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Stable Management Course is ideal for private horse owners, small scale breeders, animal welfare officers, leisure riders, non-equine vet nurses or anyone who wants to learn about horse care and management in detail. Requirements There are no specific requirements for this Stable Management Course because it does not require any advanced knowledge or skills. Career path After completing this Stable Management Course, you may able to pursue a variety of promising career opportunities, such as: Horse breeding manager Barn/stable owner Horse trainer Rodeo crew member Horse show manager Horse care technician Exercise rider.

Taking a Workplace Business Ethics course is essential in today's modern world, where business integrity and ethical conduct are paramount. Understanding business ethics is not just about knowing the right thing to do; it's about embedding ethical practices into every aspect of a business. This course will guide you through various ethical theories and frameworks, help you navigate ethical dilemmas, and ensure legal compliance within the business environment. Learning business ethics can significantly enhance your daily life and professional career by fostering a trustworthy and responsible work culture. In the UK, possessing strong business ethics skills can open doors to numerous job opportunities, with salaries ranging from £25,000 to £50,000, depending on the role and industry. The demand for professionals with business ethics knowledge is increasing, with this sector growing by approximately 15% annually. Enrolling in this course will give you a competitive edge, demonstrating your commitment to ethical business practices and making you a valuable asset to any organization. Key Features: CPD Certified Workplace Business Ethics course Free Certificate from Reed CIQ Approved Workplace Business Ethics course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Business Ethics Module 02: Ethical Theories and Frameworks Module 03: Navigating Ethical Dilemmas in the Workplace Module 04: Business Ethics and Work Environment Module 05: Ethics and Legal Compliance Module 06: Implementing Ethical Practices in the Workplace Learning Outcomes: Analyse ethical theories, forging a personal moral framework. Navigate workplace dilemmas, showcasing moral acumen in decision-making. Enhance the work environment through ethical business practices. Align business ethics with legal parameters for comprehensive compliance. Master the art of implementing and sustaining ethical practices at work. Cultivate a heightened sense of moral responsibility within professional realms. CPD 10 CPD hours / points Accredited by CPD Quality Standards Workplace Business Ethics 1:42:12 1: Module 01: Introduction to Business Ethics Preview 21:43 2: Module 02: Ethical Theories and Frameworks 20:38 3: Module 03: Navigating Ethical Dilemmas in the Workplace 15:34 4: Module 04: Business Ethics and Work Environment 13:16 5: Module 05: Ethics and Legal Compliance 15:19 6: Module 06: Implementing Ethical Practices in the Workplace 14:42 7: CPD Certificate - Free 01:00 Who is this course for? This Workplace Business Ethics course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Workplace Business Ethics. Moreover, this course is ideal for: Professionals seeking to infuse ethical wisdom into their careers. Managers aspiring to foster an ethical work culture. Entrepreneurs committed to ethical business practices. Individuals aiming to align personal values with professional conduct. Anyone passionate about contributing to an ethically robust corporate landscape. Requirements There are no requirements needed to enrol into this Workplace Business Ethics course. We welcome individuals from all backgrounds and levels of experience to enrol into this Workplace Business Ethics course. Career path After finishing this Workplace Business Ethics course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Workplace Business Ethics are: Compliance Officer - £25K to 50K/year. HR Manager - £35K to 60K/year. Corporate Social Responsibility Manager - £30K to 55K/year. Business Consultant - £40K to 70K/year. Ethics and Compliance Analyst - £28K to 45K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Jump on a culinary odyssey that transcends taste buds and nourishes the soul with our Vegan Culinary Arts and Nutrition course. This transformative journey begins with an exploration of veganism and nutritional foundations, unraveling the secrets to a plant-powered lifestyle that harmonizes taste and health. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Dive into the heart of this culinary adventure, where each module unfolds like a recipe for success. Delve into the essence of key nutrients in a plant-based diet, discovering the vibrant palette of flavors that nature provides. Master the art of planning and preparing plant-based meals, as culinary techniques and recipe adaptations elevate your kitchen prowess. Uncover the intricacies of plant-based nutrition across different life stages, ensuring a holistic approach to well-being. Explore the sustainable facets of vegan lifestyles and gain global perspectives on vegan cuisine, turning your kitchen into a canvas of cultural flavors. Lastly, integrate vegan nutrition with health principles, adding the final touch to a culinary masterpiece. Join us on this gastronomic voyage where taste meets nutrition, and every bite is a step towards a healthier, more sustainable lifestyle. Course Curriculum Module 1: Exploring Veganism and Nutritional Foundations Module 2: Key Nutrients in a Plant-Based Diet Module 3: Planning and Preparing Plant-Based Meals Module 4: Culinary Techniques and Adapting Recipes Module 5: Plant-Based Nutrition Across Life Stages Module 6: Sustainability in Vegan Lifestyles Module 7: Global Perspectives on Vegan Cuisine Module 8: Integrating Vegan Nutrition with Health Principles Learning Outcomes: Explore veganism and nutritional foundations for a holistic culinary understanding. Identify key nutrients, crafting a vibrant and health-conscious plant-based diet. Master planning and preparing diverse and nutritionally balanced plant-based meals. Hone culinary techniques, adapting recipes seamlessly for creative vegan cooking. Understand plant-based nutrition across various life stages for dietary versatility. Embrace sustainability in vegan lifestyles, incorporating eco-friendly practices in culinary endeavors. CPD 10 CPD hours / points Accredited by CPD Quality Standards Vegan Culinary Arts and Nutrition 2:47:02 1: Module 1: Exploring Veganism and Nutritional Foundations 20:12 2: Module 2: Key Nutrients in a Plant-Based Diet 18:08 3: Module 3: Planning and Preparing Plant-Based Meals 24:22 4: Module 4: Culinary Techniques and Adapting Recipes 21:18 5: Module 5: Plant-Based Nutrition Across Life Stages 21:22 6: Module 6: Sustainability in Vegan Lifestyles 19:22 7: Module 7: Global Perspectives on Vegan Cuisine 21:05 8: Module 8: Integrating Vegan Nutrition with Health Principles 20:13 9: CPD Certificate - Free 01:00 Who is this course for? Home cooks aspiring to master the art of creative vegan cuisine. Culinary enthusiasts eager to explore the vibrant world of plant-based nutrition. Nutritionists interested in enhancing their knowledge of vegan dietary principles. Individuals committed to sustainable and health-conscious lifestyle choices through veganism. Anyone passionate about global cuisines and wants to explore vegan alternatives. Career path Vegan Culinary Chef Plant-Based Nutrition Consultant Recipe Developer for Vegan Food Brands Vegan Cuisine Blogger or Content Creator Vegan Menu Consultant for Restaurants Sustainable Food Advocate in Culinary Organizations Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Learn all the secrets woven into the Purpose and Principles of the UK GDPR, where the story begins. It's not just about compliance; it's a narrative that unfolds the essence of safeguarding personal data, a journey into the very fabric of digital ethics. As you navigate the Legal Foundations of GDPR, you'll witness the emergence of rules and regulations that act as silent guardians, shaping the landscape of data protection. Key Features This UK General Data Protection Regulation (GDPR) Training Course Includes: CPD Certified Free Certificate from Reed CIQ Approved UK General Data Protection Regulation (GDPR) Course. Level 3 Diploma Developed by Specialist Lifetime Access UK General Data Protection Regulation (GDPR) Training Dive into the Governance of GDPR, where the plot thickens with insights into the intricate web of policies and structures governing the digital realm. Picture yourself as the guardian of information, armed with knowledge that transcends mere legality. The plot further deepens with Exemptions to GDPR, revealing the exceptions that add complexity to the tale. Finally, as the story unfolds into the realms of International Transactions and National Security, you become the protagonist navigating the global intricacies of data flow and safeguarding against unseen threats. Join us and become the master of your data destiny, shaping a future where privacy is paramount. Course Curriculum UK General Data Protection Regulation (GDPR) Training : Module 01: Objectives and Principles of the UK GDPR Module 02: Legal Foundations Underpinning GDPR Module 03: Governance in the Context of GDPR Module 04: Safeguarding Personal Data Module 05: Exceptions to GDPR Compliance Module 06: International Transactions and National Security Learning Outcomes UK General Data Protection Regulation (GDPR) Training Course: Explain the core principles and objectives of the UK GDPR. Demonstrate comprehensive knowledge of the legal foundations underpinning GDPR. Apply effective governance structures for GDPR compliance within organisations. Implement strategies to protect personal data in accordance with GDPR. Identify and comprehend exemptions to GDPR regulations appropriately. Evaluate and manage GDPR implications in international transactions and national security. Certification After completing this UK General Data Protection Regulation (GDPR) Training course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service UK GDPR Training - Level 3 CPD Certified 1:12:44 1: Module 01: Objectives and Principles of the UK GDPR Preview 10:59 2: Module 02: Legal Foundations Underpinning GDPR 12:26 3: Module 03: Governance in the Context of GDPR 12:02 4: Module 04: Safeguarding Personal Data 12:39 5: Module 05: Exceptions to GDPR Compliance 11:45 6: Module 06: International Transactions and National Security 11:53 7: CPD Certificate - Free 01:00 Who is this course for? UK General Data Protection Regulation (GDPR) Training Data protection officers and compliance professionals Legal professionals specialising in data protection IT professionals involved in data security Business executives responsible for GDPR compliance Anyone seeking an in-depth understanding of UK GDPR Career path UK General Data Protection Regulation (GDPR) Training Data Protection Officer Compliance Manager Privacy Consultant Information Security Analyst Legal Counsel specialising in Data Protection Risk and Governance Specialist Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets to radiant, youthful skin with our expertly designed course, crafted for those who seek the pinnacle of skincare knowledge. Imagine understanding the intricate layers of your skin, knowing exactly what nutrients it craves, and tailoring your skincare regimen to fit your unique skin type. Dive deep into the fascinating world of dermatology, where you will discover how to care for every skin type and ethnicity, ensuring your skin remains healthy and glowing. Uncover the best techniques for reducing the signs of ageing, mastering hair removal, and diagnosing common skin conditions. Our comprehensive curriculum covers everything you need to know, from dealing with troublesome acne to managing seasonal skin care changes. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Explore the nuances of skin disorders, including eczema and other keratinising conditions, and learn how to effectively treat skin infections. Embrace the wisdom of preventative care with remedies designed for sun exposure, ensuring your skin remains protected and vibrant year-round. This course is your gateway to becoming a skincare connoisseur, armed with the knowledge to maintain impeccable skin health for yourself and others. Embark on this journey to unlock your skin's full potential and revel in the confidence that comes with a flawless complexion. Course Curriculum Module 01: Skin Anatomy Module 02: Skin Nutrients Module 03: Skin Care For Different Skin Types Module 04: Skin Care For Different Ethnicities Module 05: Reducing Ageing Effects Module 06: Hair Removal Examined Module 07: Diagnosis Of Skin Disease Module 08: Eczema Module 09: Keratinising And Papulosquamous Disorders Module 10: Skin Infections Module 11: Remedies For Acne Prone Skin Module 12: Seasonal Skin Care Module 13: Effect Of The Sun And Its' Remedies Learning Outcomes Understand the basic structure and functions of skin anatomy. Identify essential nutrients vital for healthy skin. Develop skincare routines tailored to various skin types. Apply skincare practices suitable for different ethnicities. Explore methods to reduce ageing effects on the skin. Diagnose and manage common skin diseases and disorders. CPD 10 CPD hours / points Accredited by CPD Quality Standards Skin Care Treatment Course 3:45:19 1: Module 01: Skin Anatomy 14:37 2: Module 02: Skin Nutrients 19:31 3: Module 03: Skin Care For Different Skin Types 17:50 4: Module 04: Skin Care For Different Ethnicities 16:18 5: Module 05: Reducing Ageing Effects 17:57 6: Module 06: Hair Removal Examined 17:03 7: Module 07: Diagnosis Of Skin Disease 13:19 8: Module 08: Eczema 23:28 9: Module 09: Keratinising And Papulosquamous Disorders 19:22 10: Module 10: Skin Infections 19:02 11: Module 11: Remedies For Acne Prone Skin 15:03 12: Module 12: Seasonal Skin Care 18:13 13: Module 13: Effect Of The Sun And Its' Remedies 12:36 14: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in skincare and beauty. Aspiring dermatologists and skincare specialists. Beauty salon owners and workers. Healthcare providers focusing on dermatology. Anyone wanting to improve personal skincare knowledge. Career path Dermatology Assistant Skincare Consultant Aesthetician Beauty Therapist Dermatology Nurse Cosmetic Clinic Assistant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

With our Geoengineering course, you may go on an unmatched adventure that explores soil dynamics and Earth processes in a novel way. Discover the secrets hidden beneath your feet as we explore the fields of geoengineering, geoenvironmental engineering, ground improvement techniques, soil classification, geotechnical properties, and geotechnical site investigation. Sculpt your intellectual terrain with an engaging curriculum that will help you comprehend geoengineering at a higher level. Examine, evaluate, and become an expert in the field of geoengineering as it relates to modifying the environment underneath us. Come along as we reveal the mysteries of geoengineering and explore its revolutionary potential to alter the course of our world. Enroll today to start a geoengineering journey that breaks down barriers and takes you into the cutting edge of science and environmental care. Learning Outcomes: Decode intricate Geoengineering processes and soil fundamentals. Grasp the nuances of Geoengineering Soil Classification and its behavioural intricacies. Implement cutting-edge Geoengineering Ground Improvement Techniques. Navigate the complexities of Geoengineering Geoenvironmental Engineering. Conduct precise Geoengineering Geotechnical Site Investigations with finesse. Our geoengineering course will take you on an exciting journey into the Earth's core as you uncover the mysteries beneath your feet. Delve into the intricacies of Geoengineering Soil Classification, unveiling the mysteries that shape our landscape. Navigate the realm of Geoengineering Geotechnical Properties, unravelling the forces at play beneath the surface. Every module charts a course through the dynamic world beneath us, from Geoengineering Ground Improvement Techniques to Geoengineering Geoenvironmental Engineering. Join us on this cerebral odyssey - Geoengineering awaits. In this immersive Geoengineering course, we banish the mundane to unveil the extraordinary. Perfect for the intellectually curious, problem solvers, and those seeking a deeper understanding of the earth beneath us. Elevate your knowledge, challenge your intellect, and redefine your understanding of the world's foundation through the lens of Geoengineering. CPD 10 CPD hours / points Accredited by CPD Quality Standards Earth Processes and Soil Basics 19:10 1: Module 1 Earth Processes and Soil Basics 19:10 Soil Classification and Behaviour 17:16 2: Soil Classification and Behaviour 17:16 Geotechnical Properties of Soils 16:58 3: Geotechnical Properties of Soils 16:58 Ground Improvement Techniques 16:50 4: Ground Improvement Techniques 16:50 Geoenvironmental Engineering 15:54 5: Geoenvironmental Engineering 15:54 Geotechnical Site Investigation 17:08 6: Geotechnical Site Investigation 17:08 Order Your CPD Quality Standard Certificate (Optional) 01:00 7: CPD Certificate (Optional) 01:00 Who is this course for? Environmental enthusiasts eager to comprehend Geoengineering Earth's intricacies. Engineers seeking to expand their expertise in Geoengineering. Academics and researchers exploring Geoengineering soil dynamics. Urban planners aiming to enhance their environmental impact assessments through Geoengineering. Geoscientists looking to deepen their understanding of the Earth's processes with a focus on Geoengineering. Requirements To enrol in this Geoengineering course, all you need is a basic understanding of the English Language and an internet connection. Career path Climate Engineer: £30,000 - £60,000 per year Environmental Consultant (Geoengineering): £25,000 - £50,000 per year Climate Modeling Scientist: £35,000 - £70,000 per year Renewable Energy Project Manager: £40,000 - £80,000 per year Climate Change Policy Analyst: £35,000 - £70,000 per year Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Unlock the essential knowledge needed to navigate the complexities of workplace regulations with our comprehensive "Basics of Employment Law" course. Designed for professionals aiming to understand and apply fundamental legal principles in employment contexts, this course covers essential modules to equip you with practical insights and compliance strategies. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Basics of Employment Law course, learners will gain a comprehensive understanding of the laws that govern workplaces. They will learn about the legalities involved in recruiting employees, including the rights and responsibilities of both employers and job applicants. Understanding employment contracts will equip learners with the knowledge to navigate the terms and conditions of employment agreements effectively. The course covers important aspects such as workplace discrimination and the rights related to parental leave, sick pay, and pension schemes. Learners will also delve into health and safety regulations to ensure a safe working environment. They will learn about employee monitoring and data protection laws, crucial for maintaining privacy and security at work. The course further explores the creation and significance of employee handbooks. Learners will grasp the concepts of minimum wage laws and disciplinary procedures, including the processes involved in dismissal, handling grievances, and participating in employment tribunals. Course Curriculum Module 01: Basics of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Discrimination in the Workplace Module 05: Parental Rights, Sick Pay and Pension Scheme Module 06: Health & Safety at Work Module 07: Workplace Monitoring and Data Protection Module 08: Employee Handbook Module 09: National Minimum Wage & National Living Wage Module 10: Disciplinary Procedure Module 11: Dismissal, Grievances and Employment Tribunals Learning Outcomes: Understand key principles of employment law and its application. Demonstrate knowledge of legal requirements in recruitment processes. Explain the components and implications of employment contracts. Identify types of workplace discrimination and legal protections. Describe rights related to parental leave, sick pay, and pensions. Outline health and safety obligations and employee responsibilities at work. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basics of Employment Law 3:16:29 1: Module 01: Basics of Employment Law 16:17 2: Module 02: Legal Recruitment Process 23:35 3: Module 03: Employment Contracts 14:06 4: Module 04: Discrimination in the Workplace 27:43 5: Module 05: Parental Rights, Sick Pay and Pension Scheme 27:28 6: Module 06: Health & Safety at Work 09:35 7: Module 07: Workplace Monitoring and Data Protection 06:59 8: Module 08: Employee Handbook 13:03 9: Module 09: National Minimum Wage & National Living Wage 21:57 10: Module 10: Disciplinary Procedure 13:55 11: Module 11: Dismissal, Grievances and Employment Tribunals 20:51 12: CPD Certificate - Free 01:00 Who is this course for? HR professionals seeking legal compliance knowledge. Small business owners managing employee contracts and disputes. Individuals entering HR or administrative roles in organizations. Legal professionals expanding expertise into employment law. Managers aiming to improve workplace compliance and employee relations. Career path HR Officer Legal Advisor Compliance Manager Employee Relations Specialist Recruitment Consultant Business Owner Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3 Training on Deaf Awareness Course offers a comprehensive understanding of Deaf Awareness, crucial in today's diverse society. With modules covering various aspects like Deaf Community and Culture, Causes of Being Deaf, and British Sign Language (BSL), learners grasp the intricacies of communication and social interaction between Deaf and hearing individuals. This training equips individuals with essential skills to bridge the communication gap and foster inclusivity in workplaces and communities. In the UK, where the demand for Deaf Awareness is on the rise, mastering these skills enhances job prospects significantly. Employers increasingly seek candidates with proficiency in Deaf Awareness, offering competitive salaries averaging £25,000 to £30,000 annually. As the importance of inclusivity grows, job opportunities in this sector are expected to increase by 10% in the coming years, making Level 3 Deaf Awareness Training a valuable asset for personal and professional growth. Key Features: CPD Certified Deaf Awareness Course Free Certificate from Reed CIQ Approved Deaf Awareness Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Deaf Awareness Module 02: Deaf Community and Culture Module 03: Causes of Being Deaf and Auditory Innovations Module 04: Deaf Education Module 05: British Sign Language Module 06: BSL in Its Social Context Module 07: Social Interaction between Deaf and Hearing People Learning Outcomes: Recognize diversity within deaf community, fostering inclusive environments. Understand historical and cultural significance of British Sign Language (BSL). Identify causes of deafness and advancements in auditory innovations. Evaluate various approaches to deaf education and their implications. Demonstrate basic proficiency in British Sign Language (BSL). Navigate social interactions between deaf and hearing individuals with sensitivity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 3 Training on Deaf Awareness 1:32:23 1: Module 01: Introduction to Deaf Awareness Preview 13:59 2: Module 02: Deaf Community and Culture 12:49 3: Module 03: Causes of Being Deaf and Auditory Innovations 13:23 4: Module 04: Deaf Education 15:16 5: Module 05: British Sign Language 12:37 6: Module 06: BSL in Its Social Context 13:00 7: Module 07: Social Interaction between Deaf and Hearing People 10:19 8: CPD Certificate - Free 01:00 Who is this course for? This Deaf Awareness course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Deaf Awareness. Moreover, this Deaf Awareness course is ideal for: Educators seeking to enhance inclusivity in classrooms. Healthcare professionals aiming to improve patient communication and care. Customer service representatives wishing to accommodate diverse clientele. Social workers striving to support deaf individuals and their families. Community leaders interested in promoting accessibility and inclusivity. Requirements There are no requirements needed to enrol into this Deaf Awareness course. We welcome individuals from all backgrounds and levels of experience to enrol into this Deaf Awareness course. Career path After finishing this Deaf Awareness course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Deaf Awareness are: Sign Language Interpreter - £20K to 35K/year. Deaf Education Teacher - £25K to 40K/year. Audiology Assistant - £18K to 30K/year. Community Support Worker - £17K to 25K/year. Deaf Awareness Trainer - £22K to 35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.