21032 Certificate of Competence of Demolition cards (CCDO) courses

If you want to walk, talk and move with confidence, then our Empowerment through Confidence course is just perfect for you. This course is designed to help you cultivate unshakable self-assurance and embrace the limitless possibilities of your life. You will understand what confidence is all about and how you can come into achieving it. From insightful assessments illuminating your current standing to strategic techniques for overcoming hurdles. Don't let self-doubt hold you back any longer. Invest in yourself and your future by enrolling in Empowerment through Confidence today. Your journey to a more confident, empowered, and successful you starts here. Key Features This Empowerment through Confidence Course Includes: This Empowerment through Confidence Course CPD Certified Free Certificate from Reed CIQ Approved Empowerment through Confidence Course Developed by Specialist Lifetime Access Why Choose Our Course? Choosing our Empowerment through Confidence course is a smart investment in your professional future. Our Empowerment through Confidence course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Empowerment through Confidence course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Empowerment through Confidence course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Empowerment through Confidence Course: Module 01: Understanding Confidence Module 02: Assessing Your Confidence Module 03: Identifying Your Sticking Points Module 04: Building Self-Confidence Module 05: Developing Physical Confidence Module 06: Communicating Your Confidence Module 07: Demonstrating Confidence in the Workplace Module 08: Building Respectful Relationships Learning Outcomes Empowerment through Confidence Course Comes with: Understand the essence of confidence and its significance. Evaluate personal confidence levels and identify areas for improvement. Overcome obstacles and develop unwavering self-assurance. Cultivate physical presence and exude confidence through body language. Articulate ideas confidently, commanding attention and respect. Navigate workplace dynamics with confidence and professionalism. CPD 10 CPD hours / points Accredited by CPD Quality Standards Empowerment through Confidence 1:36:45 1: Module 01: Understanding Confidence 15:04 2: Module 02: Assessing Your Confidence 10:10 3: Module 03: Identifying Your Sticking Points 07:35 4: Module 04: Building Self-Confidence 14:39 5: Module 05: Developing Physical Confidence 10:37 6: Module 06: Communicating Your Confidence 10:34 7: Module 07: Demonstrating Confidence in the Workplace 17:14 8: Module 08: Building Respectful Relationships 08:52 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? This Empowerment through Confidence course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Empowerment through Confidence. Moreover, this course is ideal for: Individuals seeking personal and professional growth. Students preparing for academic or career challenges. Professionals aiming to enhance their leadership capabilities. Entrepreneurs striving to exude confidence in their ventures. Anyone desiring to radiate assurance and captivate audiences. Requirements There are no requirements needed to enrol into this Empowerment through Confidencecourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Empowerment through Confidence course. Career path After finishing this Empowerment through Confidence course you will have multiple job opportunities waiting for you. Some of the the following Job sectors are: Sales Executive Public Relations Officer Event Manager Human Resources Manager Marketing Coordinator Team Leader Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced world, understanding the mental health of children and adolescents is more crucial than ever. Equip yourself with the knowledge and skills to make a significant impact on young lives through our comprehensive course, "Mental Health of Children and Adolescents." Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course provides a comprehensive understanding of children's and adolescents' mental health. Learners will explore the basics of mental health and child psychology, focusing on how relationships and attachment form in early childhood. The course examines the effects of separation and loss on these bonds, as well as various factors that influence a child's development. Participants will learn about common mental health issues, including autism, ADHD, and dyslexia, and effective strategies for managing these conditions. The course also covers self-harming behaviors, mental health treatments, and medications. Additionally, it looks at how mental health evolves throughout a person's life and examines relevant UK legislation and societal perspectives on mental health. By the end, learners will be equipped with the knowledge to understand, support, and advocate for the mental well-being of young people. Course Curriculum Module 01: Introduction to Mental Health Module 02: Child Psychology Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Factors that Influence Development Module 06: Mental Health Problems in Young and Adults Module 07: Other Mental Health Problems in Young and Adults Module 08: Autism, ADHD and Dyslexia in Young and Adults Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults Module 10: The Self Harming Behaviour Module 11: Mental Health Treatment and Medicine Module 12: Mental Health over Life Span and Society in the UK Module 13: Mental Health Related Legislations in the UK Learning Outcomes: Understand fundamental principles of mental health in children and adolescents. Explore core concepts of child psychology and development. Examine attachment and relationship building during childhood. Analyse impacts of separation and loss on attachment. Identify factors influencing developmental trajectories. Recognise and address mental health problems in young individuals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Mental Health of Children and Adolescents 3:41:20 1: Module 01: Introduction to Mental Health 14:09 2: Module 02: Child Psychology 21:26 3: Module 03: Attachment and Relationship Building in Childhood 28:33 4: Module 04: Impacts of Separation and Loss on Attachment 16:00 5: Module 05: Factors that Influence Development 18:39 6: Module 06: Mental Health Problems in Young and Adults 10:22 7: Module 07: Other Mental Health Problems in Young and Adults 10:42 8: Module 08: Autism, ADHD and Dyslexia in Young and Adults 20:59 9: Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults 21:42 10: Module 10: The Self Harming Behaviour 13:14 11: Module 11: Mental Health Treatment and Medicine 13:16 12: Module 12: Mental Health over Life Span and Society in the UK 09:49 13: Module 13: Mental Health Related Legislations in the UK 21:29 14: CPD Certificate - Free 01:00 Who is this course for? Aspiring child psychologists and counsellors. Educators seeking mental health insights. Social workers aiding youth development. Healthcare professionals focusing on child and adolescent well-being. Parents and caregivers wanting mental health knowledge. Career path Child Psychologist School Counsellor Youth Worker Educational Psychologist Social Worker Mental Health Support Worker Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Picture yourself embarking on a journey through the captivating realm of storytelling, where every word becomes a brushstroke painting vivid landscapes of imagination. Our comprehensive screenwriting course offers you a ticket to dive deep into the heart of cinematic creation, unveiling the secrets of crafting narratives that captivate audiences worldwide. From the flicker of an idea to the glow of the silver screen, each module is a stepping stone, guiding you through the intricate artistry of screenwriting. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Discover the alchemy behind transforming mere thoughts into compelling plots and multi-dimensional characters that resonate with viewers. Unravel the mysteries of genre, mastering the delicate balance between tradition and innovation. Dive into the essence of dialogue, where every word carries the weight of emotion and intention, breathing life into your creations. Structure your stories with the precision of a master architect, ensuring every beat resonates with dramatic tension and narrative flow. Explore the intricacies of the British film industry, understanding its nuances and navigating its pathways with confidence. Join us on this odyssey of creativity and discovery, where your dreams take shape and your voice finds its cinematic resonance. Course Curriculum Module 01: Introduction to Screenwriting Module 02: Motivation & Ideas Module 03: Research & Development Module 04: Genre Module 05: Story & Plot Module 06: Character & Dialogue Module 07: Structure & Format Module 08: Synopses, Outlines & Treatments Module 09: Drafts Module 10: Marketing Module 11: Troubleshooting Module 12: Glossary Module 13: Screenwriting and British Film Industry Module 14: Agreements Module 15: How Much Do UK Screenwriters Earn? Module 16: Greatest British Screenwriters of All Time Learning Outcomes: Develop compelling storylines with engaging characters and authentic dialogue. Master the intricacies of screenplay structure and formatting guidelines effectively. Navigate the nuances of different genres to craft impactful narratives. Understand the process of researching, developing, and refining story concepts. Create professional synopses, outlines, and treatments to pitch your screenplay. Gain insights into the British film industry landscape and market your scripts effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards UK Screenwriting Course 5:08:19 1: Module 01: Introduction to Screenwriting 09:38 2: Module 02: Motivation & Ideas 24:50 3: Module 03: Research & Development 14:47 4: Module 04: Genre 09:40 5: Module 05: Story & Plot 20:53 6: Module 06: Character & Dialogue 40:50 7: Module 07: Structure & Format 48:41 8: Module 08: Synopses, Outlines & Treatments 07:04 9: Module 09: Drafts 14:41 10: Module 10: Marketing 15:24 11: Module 11: Troubleshooting 14:49 12: Module 12: Glossary 07:48 13: Module 13: Screenwriting and British Film Industry 11:54 14: Module 14: Agreements 38:22 15: Module 15: How Much Do UK Screenwriters Earn? 15:06 16: Module 16: Greatest British Screenwriters of All Time 12:52 17: CPD Certificate - Free 01:00 Who is this course for? Aspiring screenwriters seeking comprehensive guidance in script development. Creatives with a passion for storytelling looking to break into film. Individuals interested in understanding the UK film industry dynamics. Writers aiming to refine their skills in screenplay structure and formatting. Professionals keen on exploring the lucrative opportunities in screenwriting. Career path Screenwriter for British television series. Script consultant for UK production companies. Story editor for British film studios. Script reader for UK-based literary agencies. Screenwriting instructor at British film schools. Freelance screenwriter for UK film festivals. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to take your career to the next level? Our Diploma on Legal Secretary and Office Skills is designed to equip you with the comprehensive knowledge and practical skills needed to excel in the dynamic legal field. This program is perfect for those seeking a rewarding career as a legal secretary or paralegal, providing you with the expertise to support legal professionals effectively. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Diploma on Legal Secretary and Office Skills provides learners with comprehensive training to excel in a legal office environment. Students will learn about the various roles and responsibilities within a legal workplace, focusing on ethical conduct and professional behavior. The course covers essential skills such as customer service, telephone handling, and managing meetings, ensuring students can efficiently support legal professionals. Learners will also gain proficiency in data management, record-keeping, proofreading, and editing legal documents. Additionally, the course includes training in professional writing, understanding English law and legal systems, and specific areas of law such as family law, contract law, property law, and wills and probate. By the end of the course, students will be well-equipped with the necessary knowledge and practical skills to perform effectively as legal secretaries. Course Curriculum Module 01: Introduction to Legal Secretary Module 02: The Legal Workplace and Professionals Module 03: Professional Conduct and Ethics of Paralegals Module 04: Customer Service and Telephone Handling Skills Module 05: Meeting Management & Minute Taking Module 06: Data Management and Record-Keeping Module 07: Document Proofreading and Editing Module 08: Professional Writing and Documents Module 09: English Law & Legal Systems Module 10: Family Law and Insurance Practice Module 11: Law of Contract & Law of Tort Module 12: Property Law & Conveyancing Practice Module 13: Wills, Probate, Estate Law Module 14: Other Essential Skills for Secretarial Role Learning Outcomes: Understand the role and duties of a legal secretary. Navigate the legal workplace and engage with professionals. Adhere to paralegal professional conduct and ethics standards. Deliver excellent customer service and manage telephone communications. Efficiently organise meetings and accurately take minutes. Manage data and maintain precise records. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma on Legal Secretary and Office Skills 3:48:56 1: Module 01: Introduction to Legal Secretary 12:29 2: Module 02: The Legal Workplace and Professionals 28:03 3: Module 03: Professional Conduct and Ethics of Paralegals 15:01 4: Module 04: Customer Service and Telephone Handling Skills 13:22 5: Module 05: Meeting Management & Minute Taking 37:43 6: Module 06: Data Management and Record-Keeping 08:37 7: Module 07: Document Proofreading and Editing 12:55 8: Module 08: Professional Writing and Documents 16:41 9: Module 09: English Law & Legal Systems 22:55 10: Module 10: Family Law and Insurance Practice 12:29 11: Module 11: Law of Contract & Law of Tort 15:52 12: Module 12: Property Law & Conveyancing Practice 11:51 13: Module 13: Wills, Probate, Estate Law 07:57 14: Module 14: Other Essential Skills for Secretarial Role 12:01 15: CPD Certificate - Free 01:00 Who is this course for? Aspiring legal secretaries and administrative staff. Individuals seeking a career in law. Office staff needing legal office skills. Professionals transitioning to legal environments. Students interested in legal administrative roles. Career path Legal Secretary Paralegal Assistant Office Administrator in a legal setting Legal Receptionist Document Management Clerk Conveyancing Assistant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to go on a journey through time and explore the captivating era of knights, castles, and epic battles? Our Medieval World History Course is your portal to an age of chivalry, intrigue, and profound transformation. Whether you're a history buff, a curious learner, or someone looking to add a unique perspective to your education, this course has something for everyone! Don't miss your chance to explore the mediaeval world like never before. Enrol in our Medieval World History Course today and start your adventure into the past. Dive into the rich tapestry of history, and let the mediaeval world captivate your imagination. Unlock the mysteries of the mediaeval era and enrich your understanding of the world. Your adventure awaits! Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Medieval World Historycourse is a smart investment in your professional future. Our Medieval World History courseis designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Medieval World History course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Medieval World History course is the key to unlocking your potential and advancing your professional journey. Course Curriculum: Module: 01 Timeline of the Middle Ages Module: 02 The Christian World Module: 03 The Islamic World Module: 04 Byzantine Empire Survival, Revival and Collapse Module: 05 The Emergence of State Power Module: 06 The Kings and the Vikings Module: 07 Military and Warfare Module: 08 Art and Architecture Module: 09 Literature Module: 10 Women in the Mediaeval Era Module: 11 Medieval Life and Means of Living Module: 12 Heresy to Christianity Module: 13 Magic and Science Module: 14 Mediaeval Calamities: The Great Famine and the Black Death Learning Outcomes: Understand the timeline and major events of the Middle Ages. Explain the role of Christianity in mediaeval society. Analyse the development and influence of the Islamic World. Describe the Byzantine Empire's history and impact. Identify the rise of state power and its implications. Discuss military strategies and warfare during the mediaeval era. CPD 10 CPD hours / points Accredited by CPD Quality Standards Medieval World History 3:24:30 1: Module: 01 Timeline of the Middle Ages 08:00 2: Module: 02 The Christian World 16:11 3: Module: 03 The Islamic World 17:08 4: Module: 04 Byzantine Empire Survival, Revival and Collapse 11:57 5: Module: 05 The Emergence of State Power 12:22 6: Module: 06 The Kings and the Vikings 11:48 7: Module: 07 Military and Warfare 14:35 8: Module: 08 Art and Architecture 24:22 9: Module: 09 Literature 10:30 10: Module: 10 Women in the Mediaeval Era 16:29 11: Module: 11 Medieval Life and Means of Living 15:11 12: Module: 12 Heresy to Christianity 13:45 13: Module: 13 Magic and Science 13:05 14: Module: 14 Mediaeval Calamities: The Great Famine and the Black Death 18:07 15: CPD Certificate - Free 01:00 Who is this course for? History enthusiasts with a focus on mediaeval times. Students pursuing a degree in history. Educators looking to deepen their mediaeval history knowledge. Researchers interested in mediaeval cultures and societies. Anyone fascinated by the Middle Ages' historical developments. Career path Historian Museum Curator Archivist History Teacher Research Analyst Historical Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to embark on a transformative journey that will not only enhance your understanding of the human mind but also empower you to make a profound impact on others? Welcome to our Counselling and Psychology course-a dynamic, immersive program designed to ignite your passion for helping others and elevate your career to new heights. According to Reed a Wellbeing Counsellor can earn from £27,000 to £33,000 in a year depending on qualification, experience, location and other factors. Take the first step towards a fulfilling career and a brighter future. Enrol in our Counselling and Psychology course and become part of a community dedicated to making a positive impact in the world. Transform lives, starting with your own. Key Features: CPD Certified Counselling and Psychology course Free Certificate from Reed CIQ Approved Counselling and Psychology course Developed by Specialist Lifetime Access Course Curriculum Module 01: Understanding Counselling Module 02: Diverse Counselling Fields Module 03: Essential Counselling Skills Module 04: Purpose and Objectives of Counselling Module 05: Introduction to Psychology Module 06: Emotion, Motivation, and Psychology Module 07: Developmental Psychology Insights Module 08: Social Psychology Perspectives Module 09: Exploring Personality and Abnormal Psychology Module 10: Psychological Disorders and Therapeutic Approaches Module 11: Parapsychology Unveiled Module 12: Understanding Psychic Fraud in Psychology Learning Outcomes: Define counselling and understand its diverse fields and essential skills. Grasp the purpose and aims of counselling, fostering effective communication abilities. Explore psychology basics, including emotion, motivation, and developmental psychology principles. Analyze social psychology concepts, delving into personality and abnormal psychology intricacies. Gain insights into psychological disorders, therapy techniques, parapsychology, and psychic fraud. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma of Counselling and Psychology (Online) - CPD Certified 2:35:51 1: Module 01: Understanding Counselling 05:09 2: Module 02: Diverse Counselling Fields 02:26 3: Module 03: Essential Counselling Skills 21:06 4: Module 04: Purpose and Objectives of Counselling 14:11 5: Module 05: Introduction to Psychology 21:26 6: Module 06: Emotion, Motivation, and Psychology 13:10 7: Module 07: Developmental Psychology Insights 19:47 8: Module 08: Social Psychology Perspectives 13:50 9: Module 09: Exploring Personality and Abnormal Psychology 14:26 10: Module 10: Psychological Disorders and Therapeutic Approaches 15:53 11: Module 11: Parapsychology Unveiled 07:44 12: Module 12: Understanding Psychic Fraud in Psychology 05:43 13: CPD Certificate - Free 01:00 Who is this course for? This Counselling and Psychology course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Counselling and Psychology. Moreover, this course is ideal for: Individuals aspiring to understand counselling and psychology fundamentals. Those seeking knowledge in emotional and developmental psychology principles. Professionals interested in social psychology, personality, and abnormal psychology concepts. Anyone intrigued by psychological disorders, therapy, parapsychology, and psychic phenomena. Individuals wishing to explore the diverse fields and skills required in counselling. Requirements There are no requirements needed to enrol into this Diploma of Counselling and Psychologycourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Diploma of Counselling and Psychology course. Career path After finishing this Counselling and Psychology course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Counselling and Psychology are: Counselling Assistant Psychology Research Assistant Social Services Coordinator Mental Health Support Worker Substance Abuse Counselor Rehabilitation Counselor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to embark on a transformative journey that will not only enhance your understanding of the human mind but also empower you to make a profound impact on others? Welcome to our Counselling and Psychology course-a dynamic, immersive program designed to ignite your passion for helping others and elevate your career to new heights. According to Reed a Wellbeing Counsellor can earn from £27,000 to £33,000 in a year depending on qualification, experience, location and other factors. Take the first step towards a fulfilling career and a brighter future. Enrol in our Counselling and Psychology course and become part of a community dedicated to making a positive impact in the world. Transform lives, starting with your own. Key Features: CPD Certified Counselling and Psychology course Free Certificate from Reed CIQ Approved Counselling and Psychology course Developed by Specialist Lifetime Access Course Curriculum Module 01: Understanding Counselling Module 02: Diverse Counselling Fields Module 03: Essential Counselling Skills Module 04: Purpose and Objectives of Counselling Module 05: Introduction to Psychology Module 06: Emotion, Motivation, and Psychology Module 07: Developmental Psychology Insights Module 08: Social Psychology Perspectives Module 09: Exploring Personality and Abnormal Psychology Module 10: Psychological Disorders and Therapeutic Approaches Module 11: Parapsychology Unveiled Module 12: Understanding Psychic Fraud in Psychology Learning Outcomes: Define counselling and understand its diverse fields and essential skills. Grasp the purpose and aims of counselling, fostering effective communication abilities. Explore psychology basics, including emotion, motivation, and developmental psychology principles. Analyze social psychology concepts, delving into personality and abnormal psychology intricacies. Gain insights into psychological disorders, therapy techniques, parapsychology, and psychic fraud. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma of Counselling and Psychology (Online) - CPD Certified 2:35:51 1: Module 01: Understanding Counselling 05:09 2: Module 02: Diverse Counselling Fields 02:26 3: Module 03: Essential Counselling Skills 21:06 4: Module 04: Purpose and Objectives of Counselling 14:11 5: Module 05: Introduction to Psychology 21:26 6: Module 06: Emotion, Motivation, and Psychology 13:10 7: Module 07: Developmental Psychology Insights 19:47 8: Module 08: Social Psychology Perspectives 13:50 9: Module 09: Exploring Personality and Abnormal Psychology 14:26 10: Module 10: Psychological Disorders and Therapeutic Approaches 15:53 11: Module 11: Parapsychology Unveiled 07:44 12: Module 12: Understanding Psychic Fraud in Psychology 05:43 13: CPD Certificate - Free 01:00 Who is this course for? This Counselling and Psychology course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Counselling and Psychology. Moreover, this course is ideal for: Individuals aspiring to understand counselling and psychology fundamentals. Those seeking knowledge in emotional and developmental psychology principles. Professionals interested in social psychology, personality, and abnormal psychology concepts. Anyone intrigued by psychological disorders, therapy, parapsychology, and psychic phenomena. Individuals wishing to explore the diverse fields and skills required in counselling. Requirements There are no requirements needed to enrol into this Diploma of Counselling and Psychologycourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Diploma of Counselling and Psychology course. Career path After finishing this Counselling and Psychology course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Counselling and Psychology are: Counselling Assistant Psychology Research Assistant Social Services Coordinator Mental Health Support Worker Substance Abuse Counselor Rehabilitation Counselor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

** Level 2 Award In Provide Threading ** This Level 2 Award In Provide Threading course is designed to develop your practical skills in threading. This comprehensive Level 2 Award In Provide Threading course will provide you with a solid understanding of salon health and safety practices, as well as how to promote client care and communication in the beauty industry. The goal of this Level 2 Award In Provide Threading is to develop your beauty therapy skills to a high level of occupational ability, enabling you to perform your own salon services. Level 2 Award In Provide Threading course teaches how to perform a full Threading treatment as well as the treatment technique. It also includes detailed technique modules that demonstrate how to perform a Threading treatment. This Level 2 Award In Provide Threading course also teaches you how to adapt your treatment to meet the needs of different clients. Reception, consultation, and aftercare advice are all covered, as well as treatment contraindications. The Level 2 Award In Provide Threading course is divided into modules and submodules to make it easier for learners to grasp the concept, beginning with fundamental knowledge and progressing to the most advanced level. The Level 2 Award In Provide Threading course covers both theoretical and practical aspects of all aspects of threading. We believe that completing this Level 2 Award In Provide Threading course will assist you in developing the skills needed in the job market. Learning Outcomes After completing this course, learner will be able to: Know how to follow health and safety practices in the salon. Gain a solid understanding of threading. Understand related anatomy and physiology. Know how to hold a client consultation. Know how to do eyebrow shaping. Know how to carry out threading procedures. Know how to give aftercare advice. Understand contra-indications. Understand contra-actions. ***Benefits of this Course*** Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing this Course ] ** Level 2 Award In Provide Threading ** * Course Curriculum * Module 01: Follow Health and Safety Practice in the Salon Hygiene, Health & Safety Salon/Treatment Area Hygiene Module 02: Provide Threading Threading Related Anatomy and Physiology Client Consultation Eyebrow Shaping Threading Procedure Aftercare Contra-Indications Contra-Actions ------------------- Assessment Method After completing each module of the Threading Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Threading course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? ** Level 2 Award In Provide Threading ** This Level 2 Award In Provide Threading course is ideal for anyone interested in providing threading or working in the beauty industry. Requirements ** Level 2 Award In Provide Threading ** There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path ** Level 2 Award In Provide Threading ** After completing this course, you may able to pursue a variety of promising career opportunities, such as: Perform threading services Offer client's a wider range of treatments Become more employable or more valuable to employers in the beauty industry

Are you looking to enhance your Sage Payroll skills? If yes, then you have come to the right place. Our comprehensive course on Sage Payroll will assist you in producing the best possible outcome by mastering the Sage Payroll skills. The Sage Payroll course is for those who want to be successful. In the course, you will learn the essential knowledge needed to become well versed in Sage Payroll. Our course starts with the basics of Sage Payroll and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. Additional Free Course: Xero Accounting and Bookkeeping What you will discover are the following: Learn the fundamentals of Sage Payroll. Obtain more about the legal and business environment. Know the fundamentals of the pension system and its pay components. Get word on how to add both new and existing employees. Learn how to update records and pre-update reports. Acquire the fundamentals of electronic submissions. Obtain a thorough knowledge of editing employee records and reports. Learn how to reset your payments. Why would you choose the Sage Payroll course from Compliance Central: Lifetime access to Sage Payroll course materials Full tutor support is available from Monday to Friday with the Sage Payroll course Learn Sage Payroll skills at your own pace from the comfort of your home Gain a complete understanding of Sage Payroll course Accessible, informative Sage Payroll learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Sage Payroll bundle Study Sage Payroll in your own time through your computer, tablet or mobile device. Curriculum Breakdown of the Sage Payroll Course Sage Payroll: Introduction to Sage Payroll Setting up the System Setting up Customers and Suppliers Creating Projects Supplier Invoice and Credit Note Customer Invoice and Credit Note Fixed Assets Bank Payment and Transfer Supplier and Customer Payments and DD STO Petty Cash Bank Reconciliation Current Account Bank Reconciliation Petty Cash Reconciliation of Credit Card Account Aged Reports Sage Payroll Payroll Journal Value Added Tax - Vat Return Entering opening balances on Sage 50 Year end journals - Depre journal Prepayment and Deferred Income Journals Budget Intro to Cash flow and Sage Report Design Preparation of Accountants Report & correcting Errors (1) Xero Accounting and Bookkeeping: Module 01: Introduction Module 02: Getting Started Module 03: Invoices and Sales Module 04: Bills and Purchases Module 05: Bank Accounts Module 06: Products and Services Module 07: Fixed Assets Module 08: Payroll Module 09: VAT Returns Disclaimer This course will teach you about Xero accounting software and help you improve your skills using it. It's created by an independent company, & not affiliated with Xero Limited. Upon completion, you will earn a CPD accredited certificate, it's not an official Xero certification. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sage Payroll course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in this sector. It is also great for professionals who are already working in Sage Payroll and want to get promoted at work. Requirements To enrol in this Sage Payroll course, all you need is a basic understanding of the English Language and an internet connection. Career path The Sage Payroll course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Sage Payroll. Bookkeeper Payroll Specialist Payroll Administrator Accounts Payable and Payroll Account Assistant The annual salary for these opportunities is getting the amount of between £55,000 - £60,000 in the UK Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free.