20593 Certificate of Business Continuity Programme (CBCI) courses in Cardiff delivered Online

Certified Management Course Do you want to be a good Manager? If you’re looking for a complete professional training for managers, then look no further! We have a comprehensive certified managerial course for you taught by top industry professionals. All from the comfort of your own home. Join our training to gain managerial skills on how to become an effective leader, conduct business meetings professionally and improve your communication techniques. The course covers many key topics from a manager’s perspective, teaches you techniques for increasing efficiency, time management and introduces you to methods such as Agile, Kaizen and Waterfall. You will learn how to motivate employees, negotiate, deal with crisis situations and learn the legal basis of the labor code. Get started immediately upon purchasing the course. You are just a few clicks away from unlimited access to a library full of materials on our interactive platform. All of this will be taught by our industry-leading experts! Join the Business Management course and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: George Darby An industry-leading expert Our Business Management expert is a person with extensive experience and skills in managing various types of businesses. As a manager, he saw firsthand the importance of an effective team cooperation and got involved in the field. As a consultant, he specialized in smoothing the information exchange, bringing down barriers and creating a positive atmosphere throughout the organization. He developed skills and techniques which solved many of her clients’ problems. His management skills encompass a wide range of areas, including business strategy, operations, finance, marketing, human resources, and organizational development. Our expert also possesses strong leadership abilities and has the capacity to inspire others to strive for excellence. Overview of the course: Detailed Video presentations KPIs – Key Performance Indicators How to prioritize action, set key metrics and how to measure results and achieve success. Team Building and Performance Improvement Employee recruitment and team building. Building a sense of unity among employees and setting a mission. Basic Communication Techniques Soft skills in employee management. Emotional intelligence, conducting negotiations, organizational culture in a company, conflict resolution and counteraction bullying. Employee Motivation Manager and coach in one. Building a sense of mission in employees, effective and healthy motivation, achieving set goals through teamwork. Project Management Methods – Agile, Scurm, Waterfall Find out what each project management technique looks like. Three different methods: -Agile, -Scrum, -Waterfall. Choose which one is the most suitable for your needs. Training videos Conducting Business Meetings How to conduct meetings with employees, co-workers and clients. The basics of self-presentation and public speaking. Debriefing Conversations and Mastering Feedback Giving feedback to an employee. Effective debriefing and how to give constructive criticism.   Self-Presentation in Practice – Creating Your Own Image Building authority but also a friendly image as a leader. How to make an impact and consistently achieve high performance. Team Management Team management in practice. Setting goals, delegating tasks, taking responsibility and building a sense of unity among employees Project Management Step-by-step project management techniques in practice. Tests Tests and Repetitions of Acquired Knowledge After each module, a test awaits you to help you consolidate your knowledge. Final Exam At the end course, take a final test as a comprehensive summary of the knowledge and skills you have acquired. Tasks Tasks and Practical Exercises Practical tasks will put the acquired knowledge into practice. Create a team management strategy, analyze reports, or conduct a short case study. Course materials Additional Materials for Use in Daily Work Supplementary materials to use daily and useful applications for a manager. Business dress code, complete with practical advice and ready-made styles. The art of creating attractive presentations, patterns, and templates. A practical guide to communication and self-presentation in public speaking. Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor: Long gone are the days when the boss is seen as the enemy and the hierarchy of the company. A satisfied employee is an effective employee, which is why we need more good managers.Management training is ideal for professionals who work with people and manage a team or for those who would like to be promoted to manager in the future.During the course, you will gain extensive managerial competencies on topics such as team leadership techniques, project management and team building.How do you combine being a good manager, giving your employees support and share experiences, but always with authority and respect? Let us show you!In any company, effectively managing a team and building a sense of unity in a way that still allows you to give constructive criticism is key. Do you know how to deal with crisis situations? Promote your employees or give them their notice when necessary?And the most important question of all, how do you create the right environment for employees to grow and lead your team to perform above average and enjoy success?Find the answers to these questions and many more on this course!George DarbyBusiness Management Expert

Learn to create projects with Adobe Photoshop, Illustrator and InDesign with our graphic design course Looking to become a highly skilled graphic designer? Do you want to grow professionally, learn key computer graphics skills and work on your own creative projects? This graphic design course has it all. Gain the skills to create ads, posters, covers, web graphics, corporate visual identity and more! Get your first clients, make a name for yourself and learn the secrets of Photoshop, Adobe Illustrator and Indesign – the best graphic design programs. This training is for you if you had very little or just some exposure to professional design and want to improve your skills significantly. We provide an in-depth training on how to apply the latest computer graphics techniques to your projects. If you are looking to learn comprehensive graphic design skills in one course, you’re in the right place! Start today and learn from the best industry experts. Follow their steps and tips to get a head start in graphic design. Complete the graphic design course pressure free and go at your own pace. Inside the course, you’ll find extensive knowledge with master examples, as well as practice exercises, assignments and tests prepared by a professional computer graphic designer. You will learn: All the basics of modern graphic design How to deal with clients and work successfully in the industry Everything about designing in Adobe programs (Photoshop, Illustrator, Indesign) And so much more, including receiving a full certificate upon completing the course. Join the graphic design course and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Bart Carpenter An industry leading graphic designer A respected computer graphic designer and trainer with over 15 years of experience will lead you through this unique course. Your instructor Bart works as a graphic designer and freelancer for many prestigious clients and global brands, such as Kellogg’s. He is a specialist in Photoshop, Illustrator and InDesign and will share his knowledge with you. Our graphic design course expert is passionate about creating high-quality graphic materials through creativity and close collaboration with his clients. He will give you the top tricks and tips on Adobe graphic programmes. His enthusiasm for design is contagious and you can be sure you will complete the course feeling motivated and ready to start on your own designs and projects. Don’t miss this opportunity to learn with one of the industry leaders in graphic design. Overview of the course:   Detailed video presentations 1. Foundations of good graphic design Selection of compositional elements, use and function of lines, importance and role of shapes, selection and character of text, colors and their role in design, techniques of shaping the visual hierarchy, classical principles of composition, examples of graphic design masters, working with clients, final recipient and his influence on the project. 2. Graphic designer tools Choices and functions of sketchbook, computer, monitor, graphics tablet, overview of professional software, use of specific programs, color composition tools, font sources, theme, sources of inspiration, patterns and supporting materials. 3. Computer Graphic Designer – working with clients Types of orders and brief for a graphic designer, client vs. recipient of the project, UX, business aspects of the graphic designer work.   Training videos 1. Job and layout planning Determining the purpose and format of the project, determining the client’s audience and their needs, most popular raster and vector programs, using a graphic design program, using a color palette, collecting source materials, layouts and inspirations, design concept. 2. Creating graphics in Photoshop Graphics editing, layers, vector graphics in Adobe Photoshop, smart objects, color correction, using Adobe Color tools, typography, retouch and photomontage. 3. Creating graphics in Illustrator Applying lines and shapes, working with objects, scaling, working with color, color models, typography, characters, saving and exporting compositions, preparing for print. 4. Working in Indesign   Tests 1. Graphic design knowledge test 2. Photoshop knowledge test 3. Illustrator knowledge test 4. Indesign knowledge test 5. Final Exam Final test Summary of acquired knowledge   Exercises 1. Project start and preparation phase 2. Raster design 3. Vector design 4. Design for publication   Bonus Materials Project brief – template Color Guide Thematic combinations (themes) Layout templates Compendium of image formats Sources of help and resources for graphic designers Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor: This course fits perfectly with current trends in design, has all the latest information You need and is prepared in 100% practical manner. In a short time You will acquire knowledge that covers all the stages of a computer graphic design, from actively seeking an assignment to completing the project in digital or print-ready form.The tools presented in this course are the most popular apps used in advertising agencies and by freelancers around the world. For that reason, the participant can easily start working on graphic design projects, meet all the industry standards and satisfy even the most demanding clients.I highly recommend this course because it can be the beginning of a wonderful and rewarding adventure in graphic design.Bart Carpenter

Register on the Business Continuity Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Business Continuity Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Business Continuity Management Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Business Continuity Management, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction - Course Overview Introduction 00:18:00 Module 02: Risk, The Need For BCP & Some Examples First Up A Word on Risk 01:11:00 Business Continuity Planning & Crisis Management. What is The Difference? 00:18:00 Do I Really Need a Business Continuity Plan? 00:27:00 Examples of Incidents, Crises and a Response 01:31:00 Module 03:Important BCP Program Considerations Electronic Risk Monitoring Platforms 00:25:00 The Obstacles to Business Continuity Planning 00:22:00 Beware 'The Human Factor' 00:08:00 Putting an Effective Business Continuity Plan Together 00:38:00 Communicating in a Crisis 00:52:00 Module 04:Guidance on Program Structure, Ownership and Evaluation A Brief Look at The International Standard 00:34:00 The PDCA Model 00:18:00 Context of The Organisation 00:36:00 Ownership, Accountability & Leadership 00:34:00 Planning 00:18:00 Support 00:48:00 Operation 00:38:00 Performance Evaluation & Improvement 01:02:00 Module 05: Bringing It All Together Bringing It All Together - A Template For Action 00:53:00 Pointers on Bouncing Back After Covid-19 or Any Other Crisis 01:01:00 The 'Fast-Track' Business Continuity Plan 00:58:00 Resources Resources - Business Continuity Management 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Site Safety Management mega bundle. This 37 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Site Safety Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Site Safety Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Site Safety Management Bundle Consists of the following Premium courses: Course 01: Building Surveyor Course 02: Quantity Surveyor Training Course 03: Land Surveying Course 04: Construction Site Planning and Managment Course 05: Construction Cost Estimation Diploma Course 06: Construction Safety Diploma Course 07: Construction Industry Scheme (CIS) Course 08: Property Management Training Course 09: Leadership Styles Course 10: Workplace First Aid Level 3 Course 11: Workplace Management Training Course 12: COSHH Training for Assessors Course 13: LOLER Training Level 2 Course 14: RIDDOR Training Course 15: Working at Height Course 16: Lone Worker Safety Diploma Course 17: Ladder Safety Training Course 18: Time Management Training Course 19: AutoCAD VBA Programming for Beginners Course 20: AutoCAD Programming using C# with Windows Forms Course 21: Cost Control and Management Training Course 22: Positive Workplace Environment Course 23: Effective Communication Skills for Technical People Course 24: Property Development Diploma Course 25: Property Law Course 26: Property Business Training - Level 5 Course 27: Residential Property Sales Course 28: Public Housing Management Course 29: WELL Building Standard Course 30: Building Design And Construction With LEED V4.1 Moreover, this bundles include 7 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Site Safety Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Site Safety Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 37 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Site Safety Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Site Safety Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Building Surveyor) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Help! I can't Wait to ask for a Break...and more! This workshop is a must for parents, caregivers and professionals working and/or living with people who have complex communication needs. You will learn how to teach critical communication skills that lead to greater independence in the home, work, school and community settings. We review nine specific skills: requesting reinforcers, requesting help, requesting a break, indicating yes and no, waiting, following directions, schedule-following and transitioning. Through lecture, demonstrations, video and participatory activities, you will acquire specific teaching strategies that are relevant for anyone who has limited communication skills, regardless of their communicative modality (e.g., Picture Exchange Communication System [PECS], signing, device use, speech). WHAT YOU WILL LEARN Define functional communication Identify and evaluate nine critical communication skills Design effective teaching strategies to promote these skills independent of modality Incorporate effective visual strategies for all communicators Incorporate critical communication skills into functional activities and routines WORKSHOP DETAILS Agenda: 9:00 AM - 4:30 PM Registration Time: 8:30 AM - 9:00 AM Tuition Includes: Detailed handout with space for note taking, delegate practise/resources pack - value £15 Certificate of Attendance CEUs: 6.0 BACB CEUs; Satisfactory completion of this course requires participants to be present for the duration of the course and to participate in all student responding activities (e.g. questions, role play, quizzes, and surveys). Pyramid Educational Consultants is an approved BACB ACE Provider for Learning (Type 2) Continuing Education Credits. The BACB does not warrant, endorse, sponsor, approve, or partner with the event, organisation, or instructor.

HOW MANY TIMES A DAY DOES YOUR STUDENT COMMUNICATE USING PECS? 5 EXCHANGES, MAYBE EVEN 10 OR 15… DID YOU KNOW THAT THE RECOMMENDED NUMBER OF PECS EXCHANGES PER STUDENT IS OVER 40 EACH SCHOOL DAY? If you’re not sure how to increase your students’ opportunities to communicate or simply want some fresh ideas for PECS in your classroom, then this dynamic workshop is for you! During this workshop you will learn how to embed and increase communication opportunities across the entire school day, from planning your lesson right through to some of the practicalities of successful implementation in the lesson itself. You will learn about increasing PECS use in familiar routines and activities outside of lessons, making the most of the entire school day. Using the Pyramid Approach to Education, you will consider the application of functional activities and reinforcement to support functional communication for all phases of PECS. Opportunities to complete lesson plans for PECS in different curriculum subjects will be built into the day, and you will get to see examples of successful communication opportunities in real classrooms from around the world. Please note that prior attendance at a PECS Level 1 workshop is mandatory as this workshop does not cover the teaching of PECS phases or how to implement PECS. Really enjoyed the workshop and will be looking into expanding my level of knowledge in the near future.PIC Online attendee - UK WHAT YOU WILL LEARN Creating lessons with functional goals Planning opportunities for communication Identify strategies to motivate students to participate in activities Many ideas for how to use PECS within your lessons WHO SHOULD ATTEND? For all professionals working with primary and secondary students Delegates must have previously completed the PECS Level 1 workshop WORKSHOP DETAILS Agenda: 9:00 AM - 4:30 PM Registration Time: 8:30 AM - 9:00 AM Tuition Includes: detailed handout with space for note taking, certificate of attendance.

Is your learner ready to transition to a Speech Generating Device? Do you need help selecting a device and/or preparing your learner for the transition? This training will help get your questions answered! With the current influx of communication devices and apps to the market how do we ensure that basic functional communication skills are maintained and taught right from the beginning? Speech Generating Devices (SGDs) were first introduced for people with motor difficulties like cerebral palsy and now these devices are being introduced to our learners with autism and other related communication difficulties. for these populations, language and cognition are often compromised and basic social and communication skills have not always been mastered prior to the introduction of a device. Because of this, the way we teach the use of SGDs needs to be specifically tailored to fit the needs of each individual paying attention to devices capabilities vs. user capabilities. This full-day workshop will describe procedures for analysing a learner's current PECS skills to determine candidacy for transitioning to a Speech Generating Device (SGD), choosing a device, and teaching functional use of the device, and why we must teach the basic principles of communication to our learner first to ensure positive outcomes are achieved. *Participants should bring a Speech Generating Device (SGD) to the training for use during a variety of activities. WATCH VIDEO TOPICS COVERED INCLUDE Review of the PECS Protocol The unique challenges of learners with complex communication needs Procedures for analysing current PECS skills Determining candidacy for transitioning from PECS to a Speech Generating Device The 5 criteria for appropriate device selection Preparing the learner for the transition Using elements of the PECS protocol to teach functional SGD use Problem solving SGD use Tuition Includes: Detailed Handout with space for note taking, Delegate Practise Bag and Certificate of Attendance. CEUs: 5.5 BACB CEUs; Satisfactory completion of this course requires participants to be present for the duration of the course and to participate in all student responding activities (e.g. questions, role play, quizzes, and surveys). Pyramid Educational Consultants is an approved BACB ACE Provider for Learning (Type 2) Continuing Education Credits. The BACB does not warrant, endorse, sponsor, approve, or partner with the event, organisation, or instructor.

Do your learners use behaviours which prevent them from accessing the community, or disrupt their learning? Are you struggling to understand why these behaviours are happening? Perhaps your behaviour intervention plans are not reducing the behaviours which they target? If one of these applies to you, or you would like to know more about the reasons challenging behaviour occurs and how to reduce it, our newly revised Challenging Behaviours, how to prevent, reduce and replace workshop will be of use. This highly interactive training offers strategies for navigating behaviour challenges with learners of all ages, in any environment. Using case studies and examples from your setting we begin the workshop highlighting the key concepts of applied behaviour analysis, helping you to understand why challenging behaviours occur. We discuss the importance of designing supportive learning environments based upon the Pyramid Approach to Education framework. The next step in the workshop is to define behaviours which require intervention and establish the function of these behaviours. These skills are put into practice using our own case studies and furthermore applying this to your own learners. The second half of the workshop addresses strategies which can be used proactively and reactively to decrease the challenging behaviours which you see in your setting. As we investigate each strategy to replace or reduce a behaviour you will have the opportunity to assess if that strategy will be suitable for your learner and identify the next steps to take when you return to your setting. The workshop concludes by demonstrating how you and your team can evaluate and monitor the effectiveness of your behaviour plans as you put your new strategies into practise. Presenters were secure in subject knowledge. Specific cases given by delegates were responded to and focused advice provided. The course is full of relevant information and loaded with heavy content. I would recommend this course.Online attendee - UK LEARNER OBJECTIVES Review the basic ABA principles Identify the elements to creating effective learning environments: The Pyramid Approach to Education® Identify behaviours requiring intervention Identify the functional control of the behaviour Develop a behaviour plan Identify how to assess the effectiveness of an intervention WORKSHOP DETAILS Agenda: 9:00 AM - 4:30 PM Registration Time: 8:30 AM - 9:00 AM Tuition Includes: Detailed Handout with space for note taking, Activity Packet and Certificate of Attendance

The Business Support Administrator is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Business Support Administrator consists of several modules that take around 6 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 2: Skills of an Effective Administrator Skills of an Effective Administrator 00:17:00 Module 3: Business Writing Skills Business Writing Skills 00:42:00 Module 4: Communication Skills Communication Skills 00:27:00 Module 5: Business Telephone Skills Business Telephone Skills 00:21:00 Module 6: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 7: Travel Arrangements Travel Arrangements 00:26:00 Module 8: Organising Meeting and Conferences Organising Meeting and Conferences 00:27:00 Module 9: Time Management Time Management 00:37:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 11: Effective Planning and Scheduling Effective Planning and Scheduling 00:48:00 Mock Exam Mock Exam - Business Support Administrator 00:20:00 Final Exam Final Exam - Business Support Administrator 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.