4025 Certificate in Teaching Program (CTP) courses delivered Online

Sports Massage: Sports Massage Therapy Online Training Would you like to know more about the techniques used in sports massage? You will learn all you need to know about sports massage therapy in this specially designed Level 3 Certificate In Sports Massage: Sports Massage Therapy course. This Level 3 Certificate In Sports Massage: Sports Massage Therapy will adequately equip you to operate detailed instructions for every full-body massage technique. Also, from this Level 3 Certificate In Sports Massage: Sports Massage Therapy course, you will learn how to manage physical discomfort, tension, and anxiety during physical activity. Moreover, the Level 3 Certificate In Sports Massage Therapy: Sports Massage course explains how to recognise and treat your client's demands. This Level 3 Certificate In Sports Massage: Sports Massage Therapy also provide information on how to modify a range of massage methods. This Level 3 Certificate In Sports Massage: Sports Massage Therapy course will help you in every way, whether you want to become a professional sports massage therapist or start your own sports treatment business. This Level 3 Certificate In Sports Massage Therapy course will teach you how to reduce body pain, stress, and anxiety during sporting events in order to master the art of providing sports massage therapy. Why Choose Sports Massage Course from Us Sports Massage Course developed by industry experts. Free PDF certificate as soon as completing the Sports Massage course. Special Offers of this Sports Massage: Sports Massage Course This Sports Massage: Sports Massage Course includes a FREE PDF Certificate. Lifetime access to this Sports Massage: Sports Massage Course Instant access to this Sports Massage: Sports Massage Course Get FREE Tutor Support from Monday to Friday in this Sports Massage: Sports Massage Course Main Course: Level 3 Certificate In Sports Massage Therapy GIFT Courses Course 02: Diploma in Sports Nutrition Course 03: Sports Psychology for Coaches Course 04: Sports First Aid [ Note: Free PDF certificate will provide as soon as completing the Sports Massage: Sports Massage course ] Sports Massage: Sports Massage Therapy Training Industry Experts Designed this Sports Massage: Sports Massage Therapy course into 05 detailed modules. Course Curriculum of Sports Massage: Sports Massage Module 01: Anatomy and physiology for sports massage Module 02: Principles of health and fitness Module 03: Understand the principles of soft tissue dysfunction Module 04: Professional practice in sports massage Module 05: Sports massage treatments Assessment Method of Sports Massage Therapy After completing each module of the Sports Massage: Sports Massage Therapy Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Sports Massage Therapy After completing the MCQ/Assignment assessment for this Sports Massage: Sports Massage Therapy course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Sports Massage: Sports Massage Therapy Online Training Enrollment in our Level 3 Certificate In Sports Massage: Sports Massage Therapy course is open to individuals of all backgrounds. Requirements Sports Massage: Sports Massage Therapy Online Training Students who intend to enrol in this Sports massage: Sports massage course must meet the following requirements: Sports massage: Good command of the English language Sports massage: Must be vivacious and self-driven Sports massage: Basic computer knowledge Sports massage: A minimum of 16 years of age is required Career path Sports Massage: Sports Massage Therapy Online Training This Level 3 Certificate In Sports Massage: Sports Massage Therapy course will provide you with all of the theoretical knowledge you need to excel in the relevant field. Certificates Digital Certificate Digital certificate - Included

Autism: Autism Course Online This Autism: Autism Course allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This Autism: Autism Course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house! This Autism: Autism Course covers comprehensive lessons that will provide you with valuable information about the difficulties related to autism, how you might help someone diagnosed with autism spectrum disorders, and how to raise autism awareness. Autism symptoms can vary from mild to severe, and this Autism: Autism Course will guide you through the screening and diagnosing process step by step. You will also gain important communication skills that will be beneficial to those working in special education. Enroll in our Autism: Autism Course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job! Special Offers of this Autism: Autism Course This Autism: Autism Course includes a FREE PDF Certificate. Lifetime access to this Autism: Autism Course Instant access to this Autism: Autism Course Get FREE Tutor Support from Monday to Friday in this Autism: Autism Course Main Course: Level 3 Certificate in Understanding Autism Courses are included in this Bundle Autism: Autism Course. Course 01: Level 1 Award in Working with Children Course 02: Level 2 Award in Babysitting [ Note: Free PDF certificate as soon as completing the Autism: Autism Course] Autism: Autism Course Online Industry Experts Designed this Autism: Autism Course into 06 detailed modules. Course Curriculum of Level 3 Certificate in Understanding Autism Course Module 01: Autism in Context Module 02: Positive Behavioral Support for Individuals with Autism Module 03: Understand Support and Management of Transitions for Individuals with Autism Module 04: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions Module 05: Communication and Social Interaction with Individuals with Autism Module 06: Safeguarding and Resilience in Autism Assessment Method of Autism After completing each module of the Autism: Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Autism After completing the MCQ/Assignment assessment for this Autism: Autism Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Autism: Autism Course Online This Autism: Autism Course is ideal for - Anyone who is already working in this sector. Special Note: Our Autism Training Diploma Course is not a regulated course. To get Qualified, you may choose the following options: Level 2 Certificate in Understanding Autism (RQF) NCFE Level 2 Certificate in Understanding Autism Level 3 Certificate in Understanding Autism (RQF) Certificate in understanding autism (QCF) Level 3 Certificate in Understanding Autism (QCF) Understanding Autism Level 2 Course (RQF) Level 2 Certificate in Understanding Autism (QCF) Level 3 Certificate in Understanding Autism (NCFE) Requirements Autism: Autism Course Online Students who intend to enrol in this Autism: Autism Course must meet the following requirements: Autism: Good command of the English language Autism: Must be vivacious and self-driven. Autism: Basic computer knowledge Autism: A minimum of 16 years of age is required. Career path Autism: Autism Course Online This Autism: Autism Course will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included

Medication: Medication Course Online The purpose of this Medication: Medication Course is to provide everyone who is involved in the care sector with the essential knowledge required to provide the best professional approach to the managing and safe handling of medicines. The Medication: Medication Course qualification covers the different medications and their applications. You will also learn how to safely store and dispose of medicines, how to administer medicines safely, and how to ensure that record-keeping and audits are completed properly. Learning Outcomes After completing this Medication: Medication Course, the learner will be able to: Gain a general understanding of different types of medication and their use. Gain in-depth knowledge of the procedures for obtaining, storing, administering and disposing of medication. Understand the legislation and the audit process related to medication and issues of responsibility and accountability. Understand the record-keeping process for medication. Special Offers of this Medication: Medication Course This Medication: Medication Course includes a FREE PDF Certificate. Lifetime access to this Medication: Medication Course Instant access to this Medication: Medication Course Get FREE Tutor Support from Monday to Friday in this Medication: Medication Course Main course: Level 2 - Understanding the Safe Handling of Medication in Health & Social Care Courses are included in this Medication: Medication Course Course 01: Level 3 Award in Health and Social Care Course Course 02: Level 6 Diploma in Health and Social Care Management [ Note: Free PDF certificate as soon as completing the Medication: Medication Course] Medication: Medication Course Online Industry Experts Designed this Medication: Medication Course into 04 detailed modules. Course Curriculum of Level 2 Understanding the Safe Handling of Medication in Health & Social Care Module 01: Understand Medication and Prescriptions Module 02: Supply, Storage and Disposal of Medication Module 03: Understand the Requirements for the Safe Administration of Medication Module 04: Record Keeping and Audit Processes for Medication Assessment Method of Medication: Medication Course After completing each module of the Medication: Medication Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Medication: Medication Course After completing the MCQ/Assignment assessment for this Medication: Medication Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medication: Medication Course Online This Medication: Medication Course qualification is ideal for students who want to improve their knowledge of the safe handling of medicines. They might be learners who want to access this training in order to advance to higher-level qualifications or learners who want to study this program to complement other studies. Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care (RQF) NCFE Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Level 2 Certificate in Principles of Medication Handling and Administration for Care Settings (RQF) Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care (RQF) Level 1 First Certificate in Health and Social Care Level 2 First Certificate in Health and Social Care Level 2 Certificate in Working with Customers in Health and Social Care (RQF) NCFE Level 2 Certificate in Health and Social Care NVQ Health and social care Level 2 NVQ Health and social care Level 3 NVQ Health and social care Level 4 NVQ Health and social care Level 5 NVQ Health and social care Level 3 Certificate in Health and Social Care (VRQ) RQF Health and social care Requirements Medication: Medication Course Online Students who intend to enrol in this Medication: Medication Course must meet the following requirements: Medication: Good command of the English language Medication: Must be vivacious and self-driven Medication: Basic computer knowledge Medication: A minimum of 16 years of age is required Career path Medication: Medication Course Online Medication: Medication Course is designed for anyone who wants to start a career in care and wishes to handle medication. It can lead to roles such as Care Worker or Pharmacy Assistant. Certificates Certificate of completion Digital certificate - Included

This course has been designed for the beginners who are interested in cerebral palsy. It starts with an overview of cerebral palsy, and continues to discuss the causes and symptoms of cerebral palsy. This course also points out the epidemiology and how to diagnose this disease. Start learning Cerebral Palsy Basics that will give you enough knowledge and skills to build your dream career. About this course This Cerebral Palsy Basics helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Cerebral Palsy Basics is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Cerebral Palsy Basics is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Cerebral Palsy Basics related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Cerebral Palsy: An Overview Module 02: Cerebral Palsy: Causes and Symptoms Module 03: Cerebral Palsy: Epidemiology Module 04: Cerebral Palsy: Diagnosis Course Content Cerebral Palsy Basics Module 01: Cerebral Palsy: An Overview 00:09:00 Module 02: Cerebral Palsy: Causes and Symptoms 00:11:00 Module 03: Cerebral Palsy: Epidemiology 00:07:00 Module 04: Cerebral Palsy: Diagnosis 00:09:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Autism: Autism Course Online This Autism: Autism Course allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This Autism: Autism Course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house! Enroll in our Autism: Autism Course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job! Special Offers of this Autism: Autism Course This Autism: Autism Course includes a FREE PDF Certificate. Lifetime access to this Autism: Autism Course Instant access to this Autism: Autism Course Get FREE Tutor Support from Monday to Friday in this Autism: Autism Course Main Course: Level 3 Certificate in Understanding Autism Other Courses of Autism: Autism Course Course 01: Primary Teaching Diploma Course 02: Speech & Language Therapy Course 03: ADHD Awareness Training Course 04: Dyslexia Awareness [ Note: Free PDF certificate as soon as completing the Autism: Autism Course] Autism: Autism Course Online Industry Experts Designed this Autism: Autism Course into 06 detailed modules. Course Curriculum of Understanding Autism Course Module 01: Autism in Context Module 02: Positive Behavioral Support for Individuals with Autism Module 03: Understand Support and Management of Transitions for Individuals with Autism Module 04: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions Module 05: Communication and Social Interaction with Individuals with Autism Module 06: Safeguarding and Resilience in Autism Assessment Method of Autism After completing each module of the Autism: Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Autism After completing the MCQ/Assignment assessment for this Autism: Autism Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Autism: Autism Course Online This Autism: Autism Course is ideal for - Anyone who is already working in this sector. Special Note: Our Autism Training Diploma Course is not a regulated course. To get Qualified, you may choose the following options: Level 2 Certificate in Understanding Autism (RQF) NCFE Level 2 Certificate in Understanding Autism Level 3 Certificate in Understanding Autism (RQF) Certificate in understanding autism (QCF) Level 3 Certificate in Understanding Autism (QCF) Understanding Autism Level 2 Course (RQF) Level 2 Certificate in Understanding Autism (QCF) Level 3 Certificate in Understanding Autism (NCFE) Requirements Autism: Autism Course Online Students who intend to enrol in this Autism: Autism Course must meet the following requirements: Autism: Good command of the English language Autism: Must be vivacious and self-driven. Autism: Basic computer knowledge Autism: A minimum of 16 years of age is required. Career path Autism: Autism Course Online This Autism: Autism Course will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included

Autism: Autism Course Online This Autism: Autism Course allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This Autism: Autism Course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house! This Autism: Autism Course covers comprehensive lessons that will provide you with valuable information about the difficulties related to autism, how you might help someone diagnosed with autism spectrum disorders, and how to raise autism awareness. Autism symptoms can vary from mild to severe, and this Autism: Autism Course will guide you through the screening and diagnosing process step by step. You will also gain important communication skills that will be beneficial to those working in special education. Enroll in our Autism: Autism Course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job! Special Offers of this Autism: Autism Course This Autism: Autism Course includes a FREE PDF Certificate. Lifetime access to this Autism: Autism Course Instant access to this Autism: Autism Course Get FREE Tutor Support from Monday to Friday in this Autism: Autism Course Main Course: Autism Diploma Course Courses are included in this Bundle Autism: Autism Course. Course 01: Teaching Assistant Course 02: Childcare and Nutrition Course 03: Level 2 Safeguarding Children Training Course 04: Level 3 Award in Childcare and Education [ Note: Free PDF certificate as soon as completing the Autism: Autism Course] Autism: Autism Course Online Industry Experts Designed this Autism: Autism Course into 06 detailed modules. Course Curriculum of Level 3 Certificate in Understanding Autism Course Module 01: Autism in Context Module 02: Positive Behavioral Support for Individuals with Autism Module 03: Understand Support and Management of Transitions for Individuals with Autism Module 04: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions Module 05: Communication and Social Interaction with Individuals with Autism Module 06: Safeguarding and Resilience in Autism Assessment Method of Autism After completing each module of the Autism: Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Autism After completing the MCQ/Assignment assessment for this Autism: Autism Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Autism: Autism Course Online This Autism: Autism Course is ideal for - Anyone who is already working in this sector. Special Note: Our Autism Training Diploma Course is not a regulated course. To get Qualified, you may choose the following options: Level 2 Certificate in Understanding Autism (RQF) NCFE Level 2 Certificate in Understanding Autism Level 3 Certificate in Understanding Autism (RQF) Certificate in understanding autism (QCF) Level 3 Certificate in Understanding Autism (QCF) Understanding Autism Level 2 Course (RQF) Level 2 Certificate in Understanding Autism (QCF) Level 3 Certificate in Understanding Autism (NCFE) Requirements Autism: Autism Course Online Students who intend to enrol in this Autism: Autism Course must meet the following requirements: Autism: Good command of the English language Autism: Must be vivacious and self-driven. Autism: Basic computer knowledge Autism: A minimum of 16 years of age is required. Career path Autism: Autism Course Online This Autism: Autism Course will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included

Autism & Dyslexia Awareness Diploma Online The Autism & Dyslexia Awareness Certificate provides a thorough review of autism, dyslexia, and ADHD, covering important features, common traits, and diverse varieties. It investigates the benefits and drawbacks of these illnesses, as well as practical solutions for assisting those with them, such as assistive technology and behavioural therapies. The Autism & Dyslexia Awareness course also discusses the legal and societal consequences of dyslexia as a disability. Moreover, the necessity of early intervention and the roles of parents, educators, and healthcare professionals in assisting people with autism. The Autism & Dyslexia Awareness Certificate is a self-paced online course that will give you the information and abilities you need to manage persons with these neurodivergent diseases. The course is suitable for educators, healthcare professionals, parents, and caregivers. So why wait? Join our team now and move steps further towards your dream. Special Note: Our Course is not a regulated course. If You want to get qualified, you can consider following options: Level 2 Certificate in Understanding Autism (RQF) NCFE CACHE Level 2 Certificate in Understanding Autism TQUK Level 3 Certificate in Understanding Autism (RQF) Level 2 Certificate in Understanding Autism (RQF) Level 3 Certificate in Supporting Individuals with Learning Disabilities Level 3 Diploma in Supporting Teaching and Learning in Schools (Autism Pathway) Level 3 Award in Supporting Individuals with Dyslexia Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (Autism Pathway) Level 2 Certificate in Awareness of Mental Health Problems Level 2 Certificate in Understanding Children and Young People's Mental Health Level 3 Certificate in Understanding Mental Health Level 4 Diploma in Adult Care (Learning Disability Pathway) [ Note: Free PDF certificate as soon as completing the Autism & Dyslexia Awareness course ] Autism & Dyslexia Awareness Detailed Course Curriculum of this Autism & Dyslexia Awareness Diploma Courses *** Autism Course *** Module 1: Introduction to Autism Spectrum Disorder (ASD) Module 2: Approaches to Helping People and Children with Autism Module 3: Diagnosis of Autism Module 4: Communication Module 5: Cognitive Styles and Functions in Autism Module 6: Autistic Behaviour Module 7: Organisation Systems with Autistic Individuals Module 8: Autism Awareness Module 9: Government Policies on Autism in England *** Dyslexia Course *** Module 1: An Overview Module 2: Learning Difficulties Module 3: Impact of Dyslexia in the Educational Setting Module 4: Helping Adults with Dyslexia Module 5: Dyslexia in the Workplace Module 6: Approaches in Dyslexia Module 7: Strengths and Rewards Module 8: Assessment and Evaluation Module 9: Dyslexia-Friendly Learning Environment Module 10: Relevant Law Assessment Method of Autism & Dyslexia Awareness After completing each module of the Autism & Dyslexia Awareness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Autism & Dyslexia Awareness After completing the MCQ/Assignment assessment for this Autism & Dyslexia Awareness Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. Who is this course for? Autism & Dyslexia Awareness This Autism & Dyslexia Awareness is ideal for: Parents, Students, Teachers, and Job Seekers. Requirements Autism & Dyslexia Awareness There are no specific requirements for Autism & Dyslexia Awareness Course because it does not require any advanced knowledge or skills. Career path Autism & Dyslexia Awareness

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

QLS Endoresd and CPD Certified Care Certificate Standards (1 to 15) & Health & Social Care Course This Special Care Certificate Standards & Health & Social Care Buindle also inclucdes: 5 Gift Courses 6 Free CPD E-Certificates According to recent studies, over 1.6 million people work in adult social care in the UK, with a projected growth of 18% by 2035. Our comprehensive online course, "Care Certificate Standards (1 to 15) with Adult Nursing and Health & Social Care Level 5," is designed to equip you with essential skills and knowledge in this rapidly expanding field. The Care Certificate Standards encompass 15 fundamental topics, including safeguarding, health and safety, communication, and health social care. This Care Certificate with Health Social Care course not only covers these crucial standards but also delves into advanced topics relevant to QLS Level 5 in Health & Social Care. You will explore complex aspects of adult nursing, leadership in care settings, and advanced health and social care practices. Our expertly designed modules provide knowledge, ensuring a well-rounded education. The Care Certificate Standards (1 to 15) with Health & Social Care, Adult Nursing course is ideal for aspiring senior care workers, nursing assistants, and health and social care professionals aiming for career advancement. Enrol today to join the future leaders in adult social care, and gain the qualifications needed to make a meaningful impact in the lives of those you care for. Recently, it was reported that the UK's health social care sector faces unprecedented challenges, including staffing shortages and increasing demand for specialised care services. This current situation highlights the critical need for well-trained health social care professionals in the field. Are you thinking of kick-starting your career as a Care worker, Nurse, Healthcare Assistant, Support Worker, Child and Adolescent Psychologist or Health Social Care Worker? The Care Certificate Standards (1 to 15) with Health & Social Care, Adult Nursing course is the perfect way to get started. This comprehensive course covers all 15 standards of the Care Certificate, which are the minimum requirements for all non-regulated workers in health and social care. Gifts with the Care Certificate with Health & Social Care Course: Course 01: Adult Nursing, Health and Social Care Course 02: End-of-Life Care Course 03: Clinical Observations Skills Course 04: Mental Health Nursing Course 05: Care Planning and Record Keeping Learning Outcomes of Care Certificate with Health Social Care Course: Understand Care Standards: Master the 15 essential care standards with Health Social Care, enhancing your ability to provide high-quality care. Improve Communication: Develop superior communication skills for effective interactions within health and social care settings. Legal and Ethical Proficiency: Gain in-depth knowledge of the legal and ethical frameworks governing health social care practices. Specialised Dementia Care Skills: Acquire targeted skills for caring for individuals with dementia, focusing on compassion and efficacy with this care certificate health & social care course. Risk Management: Learn strategies for risk assessment in Health Social Careand management to ensure safety in care environments. Leadership Development: Prepare for leadership with skills in managing teams, services, and finances in health social care. Completing this Care Certificate & Health and Social Care course will equip you with the knowledge and skills needed for managerial roles and health and social care jobs. You will develop a strong foundation in the field's theoretical and practical aspects. This comprehensive training ensures you are well-prepared to meet the demands and challenges of a health and social care career. Course Curriculum Of Care Certificate & Health Social Care Bundle: Course 01: Care Certificate (Standards 1 to 15) Standard 01: Understand your role Standard 02: Your personal development Standard 03: Duty of care Standard 04: Equality and diversity Standard 05: Work in a person-centred way Standard 06: Communication Standard 07: Privacy and dignity Standard 08: Fluids and nutrition Standard 09: Awareness of mental health, dementia and learning disabilities Standard 10: Safeguarding adults Standard 11: Safeguarding children Standard 12: Basic life support Standard 13: Health and safety Standard 14: Handling information Standard 15: Infection prevention and control Course 02: Health and Social Care Module 1: Introduction to Health and Social Care Module 02: Communication and its Relevance in Health Social Care Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Safeguarding Vulnerable Individuals in Health Social Care Module 08: Health and Safety Responsibilities inHealth Social Care Module 09: Risk Management in Health Social Care Course 02: Adult Nursing Module1: Introduction to Nursing Module 2: Working in Different Healthcare Settings Module 3: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 Module 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 Module 5: Effective Communication in Nursing Module 6: Health and Safety in Nursing Module 7: Hygiene in Nursing & Health Social Care Module 8: Infection Control in Health Social Care Environment Module 9: Asepsis in Nursing Module 10: Medication Administration in Nursing Course 03: End of Life Care Module 01: Introduction to End of Life Care Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Module 08: Communication During the End of Life Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care after Death Module 12: Further Support, Training and Development Module 13: Legal Aspects Course 04: Clinical Observations Skills Module 01: Introduction to Clinical Observation and Clinical Carer Module 02: Legal Standards and Professional Aspects of Ethical Practice Module 03: Patient's Condition Observation in health social care Module 04: Clinical Management Observation Module 05: Technical Clinical Method Observation Module 06: Medicine and Dispensaries Observation Module 07: Health Safety and Hygiene Course 05: Mental Health Nursing Module 01: Introduction to Mental Health Nursing Module 02: Mental Health over Life Span and Society Module 03: Child Mental Health Module 04: Adolescent Mental Health Module 05: Adult Mental Health Module 06: Planning and Implementation Module 07: Mental Health Nursing Models Module 08: Mental Health in the Digital Age-Part 1 Module 09: Mental Health in the Digital Age-Part 2 Module 10: Common Mental Disorders-Part 1 Module 11: Common Mental Disorders-Part 2 Module 12: Legislations Related to Mental Health in the UK Course 06: Care Planning and Record Keeping Module 01: Introduction to the Care Planning Process Module 02: Planning Care With the Individual in Need Module 03: Concept Care Mapping in Health Social Care Module 04: Implementing and Evaluating the Care Plan Module 05: Maintaining Medical Records in health social care Module 06: Care Planning Policy in the UK Module 07: Confidentiality and Record-Keeping Module 08: Safeguarding Children, Young People and Their Families Enrol in the care certificate & Health Social Care course now and start your journey to a rewarding and fulfilling career. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the care certificate & Health Social Care coursecourse, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled Diploma in Health and Social Care at QLS Level 5 Hard copy certificate - £109 Certificate in Care Certificate Preparation at QLS Level 2 Hard copy certificate - £69 Your certificate will be delivered directly to your home. Please note that delivery within the UK is free of charge. CPD 70 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Care Certificate Standards (1 to 15) with Health & Social Care, Adult Nursing course is for anyone who is new to working in health and social care, or who is already working in the sector. The Care Certificate & Health Social Care course is suitable for a wide range of roles, including: Health Social Care Worker Health care assistants Care support workers Adult social workers Home care workers Domiciliary care staff The Care Certificate Standards 1 to 15 with Adult Nursing, Health & Social Care course is a valuable investment for anyone who wants to work in the health and social care sector. Please Note: Our Care Certificate & Health Social Care Course is a knowledge-based course. If You want to get qualified, you may consider the following options: RQF health and social care level 3 level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care Certificate level 3 nvq health and social care Level 4 NVQ Health and social care Certificate level 5 nvq health and social care Certificate level 2 nvq health and social care Certificate level 3 nvq health and social care a level health social care Certificate RQF health and social care level 3 level 3 nvq health and social care QCF level 2 health and social care Certificate QCF level 3 health and social care Certificate Mental Health Care Worker level 3 nvq health and social care rqf health and social care Certificate Level 3 Diploma in Health and Social Care Certificate Level 3 Diploma in Adult Care (RQF) level 3 nvq health and social care level 2 rqf Health and social care Certificate Level 5 nvq Health and Social Care Management Mental Health Care Worker level 3 nvq health and social care level 2 nvq health and social care Certificate Certificate in Management for Level 5 nvq health and social care or qcf Mental Health Care Worker NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace level 3 nvq health and social care NVQ Level 3 Mental Health Care Certificate level 2 nvq health and social care Certificate level 3 nvq health and social care level 2 diploma in health and social care ncfe cache level 2 extended diploma in health and social care Nursing: Level 3 Certificate in Understanding Mental Health (RQF) level 3 nvq health and social care Nursing: Level 2 Certificate in Mental Health Awareness (RQF) CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing level 3 nvq health and social care NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace NVQ Level 3 Mental Health level 3 nvq health and social care Level 3 Award in Health and Social Care (VRQ) Level 3 Certificate in Health and Social Care (VRQ) Level 3 National Foundation Diploma in Health and Social Care NCFE CACHE Level 3 Extended Diploma in Health and Social Care NCFE CACHE Level 2 Certificate in Health and Social Care Level 2 Certificate in Working with Customers in Health and Social Care (RQF) nvq level 2 What Will Make You Stand Out with this Course? QLS Endorsed Care Certificate & Health Social Care Course. CPD Certified Care Certificate & Health Social Care Course. Free CPD Care Certificate & Health Social Care PDF Certificates. Instance Access to the Care Certificate & Health Social Care Course. Lifetime Access to the Care Certificate & Health Social Care course. 24/7 Full Tutor Support with the Care Certificate & Health Social Care Cour. Self-paced Care Certificate & Health Social Care Learning. This Care Certificate & Health Social Care Course is Compatible with Any Device. Requirements There are no requirement to enrol in this Care Certificate & Health Social Care course.To enrol in this Care Certificate & Health Social Care course, all you need is a basic understanding of the English Language and an internet connection. Career path Here are some careers you may explore that are current and in demand related to the Care Certificate & Health Social Care Course sector. Care Worker Support Worker Health Care Assistant Care Assistant Home Care Worker Residential Care Worker Community Care Worker Nurse Aide Personal Care Assistant Caregiver Certificates 6 CPD Accredited PDF Certificate Digital certificate - Included