Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Effective Strategies for Teaching Speaking and Writing Skills (25 Hours)
Tips and Tricks for Teaching Listening and Reading Skills (25 Hours)
Child Care and Development Course Online Introducing the Ultimate Child Care and Development Bundle: Unlocking the Secrets to Nurturing and Educating Young Minds! Are you passionate about working with children and helping them thrive in their early years? Do you want to embark on a rewarding career in Child Care and Development or enhance your existing skills in child development? Look no further! Our comprehensive Child Care and Development bundle course is here to equip you with the knowledge and techniques to become a master in child care and development. In the highly competitive marketplace of today, you must have an accurate array of talents to succeed in your job. With this comprehensive Child Care and Development Bundle course, you will learn the most in-demand abilities to begin your career while also upgrading your existing knowledge and skills. Our exclusive Child Care and Development Bundle course teaches you everything about the issue fully from beginning to end up, so you can get a professional certificate to demonstrate your accomplishments in the workplace. This Child Care and Development bundle covers the following courses: Level 4 Child Care and Development Diploma in Special Education Needs (SEN) Level 3 Award in Childcare and Education Care and Support for Vulnerable Children Level 2 Diploma for the Early Years Practitioner Level 2 Certificate in Behaviour that Challenges in Children Nursery Nurse Level 2 Safeguarding Children Training Course Level 4 Diploma in Child Counselling Level 3 Designated Safeguarding Lead Training Course Primary Teaching Diploma Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Level 4 Diploma in Child Psychology Level 1 First Award in Children's Play Learning and Development Level 5 Diploma in Leadership and Management for Residential Childcare Don't miss this incredible opportunity to become a knowledgeable and skilled child care professional. Enrol in our Child Care and Development Bundle course today and unlock the secrets to nurturing and educating young minds. Together, let's make a positive impact on the lives of children and contribute to their future success. Sign up now and take the first step towards a fulfilling career in child care and development! [ Note: Free 15 PDF certificate as soon as completing the Child Care and Development bundle course] Child care and Development Course Online With our Child care and Development bundle course, you will have the flexibility to learn at your own pace, whenever and wherever suits you best. Whether you are a busy professional or have other commitments, you can access the course material 24/7 and revisit the content whenever you need a refresher. Upon completing our Child care and Development bundle course, you will receive a prestigious certificate that showcases your dedication to excellence in customer service. This certification can significantly enhance your career prospects and demonstrate your commitment to delivering exceptional customer experiences. Assessment Method of Child Care and Development After completing each module of the Child Care and Development course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Child Care and Development After completing the MCQ/Assignment assessment for this Child Care and Development course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Childcare and Development Course Online This Child care and Development bundle course is suitable for students, recent grads, and job seekers. The bundle course is also appropriate for anybody interested in this area, as well as those who are already working in this industry and want to improve their knowledge and skills about childcare and Development. Requirements Child care and Development Course Online Students who intend to enrol in this Child care and Development Course must meet the following requirements: Child care and Development: Good command of the English language Child care and Development: Must be vivacious and self-driven. Child care and Development: Basic computer knowledge Child care and Development: A minimum of 16 years of age is required. Career path Child care and Development Course Online The Child care and Development bundle course opens up a range of exciting career paths for individuals passionate about working with children and making a positive impact on their lives. Here are some potential career paths you can pursue after completing the bundle course: Early Childhood Educator Special Education Teacher Nursery Nurse Certificates Certificate of completion Digital certificate - Included
Get ready for an exceptional online learning experience with the Procurement, Product Management, Quality and Retail Management & Commercial Law bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Procurement & Product Management package is dynamic, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Procurement & Product Management package has something for everyone. As part of the Procurement & Product Management, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Procurement, Product Management, Quality and Retail Management & Commercial Law bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Procurement, Product Management, Quality and Retail Management & Commercial Law CPD-accredited courses: Course 01: Certificate in Purchasing and Procurement Course 02: Product Management Course 03: Quality Management Course 04: Anti Money Laundering (AML) Level 3 Training Course 05: Commercial law Course 06: CSR Policies & Supply Chain Management Course 07: Cost Control & Project Scheduling Course 08: Purchase Ledger Course 09: Retail Management Course 10: SAP Controlling (CO) - Product Costing S4HANA Course 11: Logistic Management Course 12: Import/Export Course 13: Warehouse Safety Course 14: Transport Manager Course 15: Business Plan for Entrepreneurs Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online Procurement, Product Management, Quality and Retail Management & Commercial Law bundle, you will gain the following: CPD QS Accredited Proficiency with this Procurement & Product Management bundle After successfully completing the Procurement & Product Management bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials in this Procurement & Product Management bundle The online test with immediate results You can study and complete the Procurement & Product Management bundle at your own pace. Study for the Procurement & Product Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Procurement, Product Management, Quality and Retail Management & Commercial Law bundle holds a prestigious CPD accreditation, symbolising exceptional quality. 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Quality assurance professionals: The course caters to individuals aspiring to uphold and enhance quality standards in manufacturing, production, or service delivery. Legal professionals focusing on commercial law: Those looking to specialise in legal aspects of commercial operations and business transactions can benefit from this course. Retail management aspirants: Anyone interested in managing retail operations, including store management, merchandising, and customer service, will gain substantial insights. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon Procurement, Product Management, Quality and Retail Management & Commercial Law course completion, you can expect to: Procurement Manager Product Manager Quality Control Analyst Retail Manager Commercial Lawyer Supply Chain Coordinator Product Development Manager Quality Assurance Manager Merchandise Planner Compliance Officer Certificates CPD Certificates Digital certificate - Included
Get ready for an exceptional online learning experience with the Shipping Management (Import/Export, Logistic & Supply Chain Management) bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Shipping Management & Supply Chain Management) package is dynamic, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Shipping Management & Supply Chain Management) package has something for everyone. As part of the Shipping Management & Supply Chain Management), you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Shipping Management (Import/Export, Logistic & Supply Chain Management) bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Shipping Management (Import/Export, Logistic & Supply Chain Management) CPD-accredited courses: Course 01: Transport Manager Course 02: Import/Export Course 03: Logistic Management Course 04: Operations Management Course 05: Supply Chain Management Course 06: Certificate in Purchasing and Procurement Course 07: Quality Management Course 08: Product Management Course 09: Anti-Money Laundering & Staff Awareness Training Course 10: Operations and Warehouse Management with Transport Management Course 11: Warehouse Safety Course 12: Manual Handling for Warehouse Operation Course 13: Airport Management Course Course 14: Driver Safety Awareness Certificate Course 15: Compliance Management Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online Shipping Management (Import/Export, Logistic & Supply Chain Management) bundle, you will gain the following: CPD QS Accredited Proficiency with this Shipping Management & Supply Chain Management) bundle After successfully completing the Shipping Management & Supply Chain Management) bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials in this Shipping Management & Supply Chain Management) bundle The online test with immediate results You can study and complete the Shipping Management & Supply Chain Management) bundle at your own pace. Study for the Shipping Management & Supply Chain Management) bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Shipping Management (Import/Export, Logistic & Supply Chain Management) bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Shipping Management & Supply Chain Management) bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Shipping Management (Import/Export, Logistic & Supply Chain Management), a rich anthology of 30 diverse courses. Our experts handpick each course in the Shipping Management & Supply Chain Management) bundle to ensure a wide spectrum of learning opportunities. This Shipping Management & Supply Chain Management) bundle will take you on a unique and enriching educational journey. The Shipping Management (Import/Export, Logistic & Supply Chain Management) bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Shipping Management & Supply Chain Management) bundle offers you the flexibility and convenience to learn at your own pace. Make the Shipping Management & Supply Chain Management) package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Shipping Management (Import/Export, Logistic & Supply Chain Management) bundle is perfect for: Individuals interested in a career in international trade: This course is ideal for those looking to understand the complexities of importing and exporting goods across international borders. 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Career path Upon Shipping Management (Import/Export, Logistic & Supply Chain Management) course completion, you can expect to: Shipping Coordinator/Manage Import/Export Manager Logistics Analyst Supply Chain Manager Freight Forwarder Customs Compliance Officer Warehouse Manager Procurement Specialist Operations Manager Entrepreneur in International Trade Certificates CPD Certificates Digital certificate - Included
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Cerebral Palsy Awareness at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Cerebral Palsy Awareness at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Cerebral Palsy Awareness at QLS Level 4 course. Due to Cerebral Palsy Awareness at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Cerebral Palsy Awareness at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Cerebral Palsy Awareness at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Cerebral Palsy Awareness at QLS Level 4 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Cerebral Palsy Awareness at QLS Level 4 course. This Cerebral Palsy Awareness at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Cerebral Palsy Awareness at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Cerebral Palsy Awareness at QLS Level 4 course: Module 01: Understanding Cerebral Palsy Module 02: Causes and Symptoms of Cerebral Palsy Module 03: Epidemiology of Cerebral Palsy Module 04: Diagnosis of Cerebral Palsy Module 05: Principles of Treatment Module 06: Principles of Rehabilitation: Occupational and Physical Therapy Module 07: Care Planning Module 08: Typical Child vs Child with Cerebral Palsy Module 09: Child, Family and Therapist Working as a Team Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Cerebral Palsy Awareness at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Cerebral Palsy Awareness at QLS Level 4 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Cerebral Palsy Awareness at QLS Level 4 No prior background or expertise is required. Career path The Cerebral Palsy Awareness at QLS Level 4 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Cerebral Palsy Awareness at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Cerebral Palsy Awareness at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
If you think you may be interested in a career in Child Care, this Certificate in Skills for Working in Child Care Industries will provide you an introduction to the expectations of the sector. This Certificate in Skills for Working in Child Care Industries course will help learners to develop their skills and knowledge in order to start or advance their careers in a range of childcare industries. This Certificate in Skills for Working in Child Care Industries course covers various aspects of child care, such as child development, childcare, working in childcare principles, and supporting a child's learning. Learners will also be able to develop the essential communication skills required to succeed in the industry. Learning Outcomes After completing this Certificate in Skills for Working in Child Care Industries course, learner will be able to: Understand caring for a baby Understand caring for a child Gain a thorough understanding of child development (0-3 Years) Know how to develop language and communication skills in children Know how to build & manage workplace relationship Understand bullying & harassment in the workplace Why Choose Level 1 Certificate in Skills for Working in Child Care Industries Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Certificate in Skills for Working in Child Care Industries Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Detailed Course Curriculum Module 1: Caring for a Baby Module 2: Caring for a Child Module 3: Child Development (0-3 Years) Module 4: Developing Language and Communication Skills in Children Module 5: Building & Managing Workplace Relationship Module 6: Bullying & Harassment In The Workplace Assessment Method After completing each module of the Certificate in Skills for Working in Child Care Industries, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for anyone who wants to learn the Certificate in Skills for Working in Child Care Industries industries or help young children develop in a nursery, child care, or primary school setting. Requirements There are no specific requirements for this Certificate in Skills for Working in Child Care Industries course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this Certificate in Skills for Working in Child Care Industries course, you may be able to pursue a number of career opportunities in the childcare industry. Such as- Nursery Childcare and Education Early Years Education And much more. Certificates Certificate of completion Digital certificate - Included
Overview Planning, Delivery and Assessment in Teaching Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Planning, Delivery and Assessment in Teaching Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Learning Skills Development Learning Skills Development 00:15:00 Module 02: Critical Thinking Skills Critical Thinking Skills 00:11:00 Module 03: Lesson Delivery Methods Lesson Delivery Methods 00:19:00 Module 04: ICT in Education ICT in Education 00:19:00 Module 05: Effective Target Setting Effective Target Setting 00:18:00 Module 06: Record and Monitor Record and Monitor 00:18:00 Module 07: Providing Constructive Feedback Providing Constructive Feedback 00:13:00
Overview Inclusive Teaching and Learning Approaches Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Inclusive Teaching and Learning Approaches Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Inclusive Teaching and Learning Inclusive Teaching and Learning 00:19:00 Module 02: Literacy, Numeracy and ICT Literacy, Numeracy and ICT 00:20:00 Module 03: Approaches, Resources and Assessment Methods Approaches, Resources and Assessment Methods 00:19:00 Module 04: Student Engagement and Motivation Student Engagement and Motivation 00:17:00 Module 05: Planning an Inclusive Teaching Planning an Inclusive Teaching 00:18:00 Module 06: Communicating with Learners Communicating with Learners 00:18:00 Module 07: Evaluating the Effectiveness of Own Service Evaluating the Effectiveness of Own Service 00:14:00