3985 Certificate in Information Security Management Principles (CISMP) courses in Liverpool delivered On Demand

Dive into the fascinating world of animal science with our comprehensive course. Explore topics such as animal behavior, genetics, nutrition, and health to gain a deeper understanding of the biology and care of animals. Whether you're an animal lover, aspiring veterinarian, or considering a career in agriculture or animal welfare, this course provides valuable knowledge and insights to help you succeed in the field of animal science.

Learn to develop a compelling competitive matrix with our expert-led course. Gain insights into analyzing competitors, identifying strengths and weaknesses, and crafting effective strategies to gain a competitive edge. Enroll now to sharpen your business acumen and drive success in your industry.

Master the art of Search Engine Optimization (SEO) with our comprehensive course updated for 2021. Learn the latest techniques and strategies to boost website visibility, drive organic traffic, and dominate search engine rankings. Stay ahead of the curve in the ever-evolving digital landscape with expert-led training in SEO best practices

Master the essential skills to become an indispensable Personal Assistant with our comprehensive Executive Secretary Training course. Learn effective communication, time management, organization, and problem-solving techniques to excel in supporting high-level executives and managing administrative tasks efficiently. Enroll now and elevate your career to new heights!

Attain certification as an Intelligence Analyst with our comprehensive course. Learn the essential skills and techniques to analyze and interpret data, uncover insights, and make informed decisions. Elevate your career in intelligence analysis with expert-led training and hands-on experience. Enroll now and become a certified professional in this critical field.

Dive into the intricate dynamics of global politics with our International Relations Course. Explore key concepts, theories, and challenges shaping the international landscape. Whether you're a student, professional, or global citizen seeking to understand world affairs, this course provides valuable insights and perspectives. Enroll now to deepen your understanding of international relations and navigate today's interconnected world with confidence.

Embark on your journey into the world of programming with our Ultimate Python Training for Beginners Course. Learn the fundamentals of Python from scratch, master essential coding concepts, and build your own projects. Start your programming career today with expert guidance and hands-on practice.

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Build a strong foundation in accounting with our fundamentals course. Learn essential principles, terminology, and practices to effectively manage finances. Gain practical skills in bookkeeping, financial statements, and budgeting. Whether you're starting a career in accounting or enhancing your knowledge, this course is your key to success.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.