4707 Certificate in Education & Training (CET) courses

The Foundation Certificate in Business Analysis—a dynamic course illuminating core concepts and skills in business analysis. Uncover the tools and techniques essential for effective problem-solving and decision-making. About this course £297.00 42 lessons Course curriculum IntroductionIntroductionBusiness Analysis Tutorbot Module 1Lesson - What is Business Analysis?Test Your Knowledge Quiz Module 2Lesson - The Competencies of a Business AnalystTest Your Knowledge Quiz Module 3Lesson - The Strategic Context for Business AnalysisTest Your Knowledge Quiz Module 4Lesson - The Business Analysis Service FrameworkFREE PREVIEWTest Your Knowledge Quiz Module 5Lesson - Investigating the Business SituationTest Your Knowledge Quiz

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + QLS Endorsement | Assessment & Tutor Support Included

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** Imagine The Functional Skills Level 2 course is designed to boost your knowledge and confidence in essential areas such as English, Maths, and ICT. This fully flexible course is perfect for anyone looking to enhance their abilities, regardless of previous experience. With a focus on key areas that employers value, this course is an excellent way to build a strong foundation for your future. Whether you're looking to improve your literacy skills, sharpen your numeracy, or become more adept with technology, this course provides the tools you need to succeed. It’s an opportunity to gain the qualifications that matter, without the need to attend any physical classes. Perfect for those who prefer a self-paced learning approach, the course ensures that you gain valuable skills, all from the comfort of your own space. Functional Skills - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Functional Skills Maths at QLS Level 2 Course 02: Diploma in Functional Skills English at QLS Level 2 Course 03: Diploma in Functional Skills IT at QLS Level 2 Course 04: Diploma in Facilities Management at QLS Level 5 Course 05: Certificate in Office Admin and Organisation Skills at QLS Level 3 Course 06: Advanced Diploma in Project Management at QLS Level 7 Course 07: Advanced Diploma in Retail Management at QLS Level 7 Course 08: Diploma in Security Management at QLS Level 5 Course 09: Diploma in Life Coaching at QLS Level 5 Course 10: Certificate in Public Relations at QLS Level 3 Learning Outcomes Analytical Skills: Hone your analytical abilities for effective decision-making. Communication Techniques: Develop effective communication strategies for diverse settings. Strategic Mindset: Cultivate a strategic mindset in Facilities Management. Organisational Prowess: Enhance organisational skills in Office Administration. Project Planning: Master the art of project planning and execution. Retail Strategies: Gain insights into retail strategies and leadership principles. Security Protocols: Develop a keen awareness of security protocols and risk management. IT Proficiency: Expand IT proficiency and leverage digital tools for optimal performance. Life-saving Skills: Acquire life-saving skills with Paediatric First Aid Training. Public Relations Mastery: Navigate the intricate world of public relations with finesse. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Are you ready to elevate your skills, conquer challenges, and stand out in today's dynamic job market? Look no further! Introducing our exclusive Functional Skills - QLS Endorsed Bundle - a gateway to unlocking your true professional prowess. Immerse yourself in a comprehensive educational journey, spanning essential disciplines. From honing your mathematical prowess to mastering IT essentials, each course is meticulously crafted to elevate your proficiency. Dive into the intricacies of Facilities Management and gain insights into the dynamic realm of Retail Management. Navigate the nuances of Security Management and cultivate expertise in Office Administration and Organisation Skills. Take on a strategic path with our Advanced Diplomas in Project Management, fostering leadership and strategic thinking. Elevate your communication prowess with a Certificate in Public Relations, and ensure the safety of the little ones with a Certificate in Paediatric First Aid Training. This diverse bundle provides a holistic approach to skills development, empowering you with a rich tapestry of knowledge. Discover a host of practical learning outcomes as you progress through the courses. Sharpen your analytical abilities, enhance problem-solving skills, and cultivate a strategic mindset in Facilities Management. Develop effective communication techniques and organisational prowess in Office Administration. Master the art of project planning and execution with the Advanced Diploma in Project Management. Acquire a deep understanding of retail strategies and leadership principles in Retail Management. Foster a keen awareness of security protocols and risk management in Security Management. Expand your IT proficiency and leverage digital tools for optimal performance. Cultivate life-saving skills with a Certificate in Paediatric First Aid Training. Navigate the intricate world of public relations, mastering communication strategies for various contexts. Join us in redefining the learning experience. It's not just about gaining knowledge; it's about mastering Functional Skills that make you indispensable in any industry. Your success story begins here - where theory meets practice, and potential becomes performance. Certificate Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking versatile skills enhancement. Those aiming to excel in facilities and security management. Aspiring office administrators and organisational wizards. Project management enthusiasts eager for strategic expertise. Retail management enthusiasts with leadership aspirations. IT enthusiasts aiming for enhanced proficiency. Individuals passionate about effective public relations. Caregivers and childcare professionals seeking first aid training. Career path Facilities Manager Security Manager Office Administrator Project Manager Retail Manager Public Relations Specialist Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** The Level 5 Diploma in Construction Project Management is the ideal course for those who are looking to elevate their understanding of managing construction projects. This course offers a deep dive into all aspects of project management within the construction sector, from planning and budgeting to risk assessment and quality control. With a focus on the key areas of construction management, you’ll be introduced to tools and techniques that help ensure successful project delivery, meeting deadlines and staying within budget. As a fully online course, the Level 5 Diploma in Construction Project Management allows you to learn at your own pace, from the comfort of your own home, without the need for physical attendance. By focusing on essential management strategies and techniques, the course is designed to give you a clear understanding of construction processes, project planning, and leadership in the construction industry. Whether you're currently working in the field or looking to enter it, this course is the perfect way to deepen your expertise and improve your career opportunities in a growing and dynamic sector. Construction Project Management - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Construction Project Management at QLS Level 5 Course 02: Diploma in Construction Site Safety at QLS Level 5 Course 03: Certificate in Property Management at QLS Level 3 Course 04: Diploma in Facilities Management at QLS Level 5 Course 05: Certificate in Quality Assurance (QA) Management at QLS Level 3 Course 06: Advanced Diploma in Health and Safety Officer at QLS Level 7 Course 07: Certificate in Paediatric First Aid Training at QLS Level 3 Course 08: Certificate in Health & Safety Manager at QLS Level 3 Course 09: Certificate in Manual Handling Training at QLS Level 3 Course 10: Diploma in Security Guard at QLS Level 4 Learning Outcomes Develop robust project plans for successful construction projects. Implement effective safety protocols to ensure a secure construction environment. Master property management principles for efficient project execution. Acquire skills in facilities management, enhancing project sustainability. Uphold quality assurance standards to deliver excellence in construction projects. Attain advanced knowledge in health and safety management. Demonstrate proficiency in paediatric first aid training. Become a certified health and safety manager with a comprehensive skill set. Gain expertise in manual handling training for improved workplace safety. Secure a diploma in security guard services, augmenting your security proficiency. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Imagine seamlessly orchestrating every aspect of your construction projects, from groundbreaking to the final flourish. With our comprehensive bundle, you'll not only master the art of project management but also earn the prestigious Quality Licence Scheme (QLS) endorsement, setting you apart as a true industry leader. Dive into the intricacies of project planning, safety protocols, property management, facilities oversight, quality assurance, health and safety management, and security strategies. The courses are crafted to elevate your expertise, equipping you with the acumen to navigate the challenges of construction and project management seamlessly. Explore the intricacies of Construction Project Management, diving into the core aspects that make each project a success. From ensuring safety on construction sites to mastering quality assurance, our bundle encompasses a range of vital skills. Elevate your career prospects by gaining proficiency in property management, facilities oversight, and health and safety management. This QLS Endorsed Bundle is not just a collection of courses; it's a strategic investment in your professional growth, providing a holistic understanding of the multifaceted construction industry. Certificate Once you've successfully completed your course, you will immediately be sent a CPD-accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring construction project managers Professionals seeking expertise in facilities management Individuals aiming for a career in health and safety management Those interested in property management within the construction sector Security personnel looking to enhance their skills Individuals pursuing a role in quality assurance Anyone aspiring to contribute to construction project safety and efficiency Individuals keen on mastering manual handling for workplace safety Career path Construction Project Manager Health and Safety Officer Facilities Manager Quality Assurance Manager Property Manager Security Guard Supervisor Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** You, as the Estate Agent Diploma - Level 2, 3, 5, 7 (QLS Endorsed Complete Career Bundle) Are you looking to make your mark in the dynamic world of estate agency? The Estate Agent Diploma - Level 2, 3, 5, and 7 offers a structured approach to developing your understanding of property management and sales. This course, which is QLS endorsed, provides you with essential knowledge of the property industry, ranging from residential sales to property law and valuation techniques. Whether you're taking your first step or looking to build on your existing knowledge, this course will guide you through all the essential areas, giving you the confidence to work within the fast-paced property market. The Estate Agent Diploma bundle is designed for individuals seeking a flexible learning experience that can be completed entirely online. Covering all key aspects of property sales, lettings, and management, this course ensures you’ll be well-equipped to handle the demands of an estate agent's role. It’s ideal for anyone wishing to gain solid insight into property transactions, legal regulations, and market trends. With modules focusing on everything from the fundamentals to advanced strategies, this course prepares you for a successful career in the property industry. Estate Agent - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Estate Agent Training at QLS Level 5 Course 02: Diploma in Building Surveyor Training at QLS Level 5 Course 03: Diploma in Facilities Management at QLS Level 5 Course 04: Certificate in Property Management at QLS Level 3 Course 05: Diploma in Corporate Compliance and Risk Management at QLS Level 3 Course 06: Certificate in Office Admin and Organisation Skills at QLS Level 3 Course 07: Advanced Diploma in Project Management at QLS Level 7 Course 08: Award in Event Management at QLS Level 2 Course 09: Diploma in Construction Project Management at QLS Level 5 Course 10: Certificate in Office Admin and Organisation Skills at QLS Level 3 Learning Outcomes Develop advanced project management expertise. Master efficient office administration and organisation skills. Acquire in-depth knowledge of building surveying principles. Understand the intricacies of corporate compliance and risk management. Gain proficiency in property management at a strategic level. Enhance skills in construction project management. Attain a QLS Level 7 qualification in advanced project management. Demonstrate expertise in event management principles. Cultivate a strong foundation in facilities management. Obtain a QLS Level 3 certificate in office administration. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases If you've ever dreamed of becoming a top-notch Estate Agent, then look no further. Introducing the Estate Agent - QLS Endorsed Bundle, your key to a world of opportunities and unparalleled success in the dynamic realm of property sales. Dive into a comprehensive training experience that seamlessly integrates essential skills in estate agency, building surveying, facilities management, property management, corporate compliance, risk management, office administration, organisation skills, project management, and construction project management. Each course is meticulously designed at different QLS levels, ensuring a well-rounded education that meets industry standards. Go on a learning marathon that equips you with the knowledge and expertise demanded by the ever-evolving real estate sector. From honing your project management skills to mastering office administration and organisation, this bundle empowers you with a diverse skill set. Whether you aspire to be a building surveyor, project manager, or facilities manager, our QLS endorsed courses provide a holistic approach to professional development. Elevate your career prospects and stand out in a competitive market with a robust foundation in the various facets of the real estate industry. Certificate Once you've successfully completed your course, you will immediately be sent a CPD-accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for diverse roles in real estate. Professionals seeking career advancement in project management. Those aiming to excel in office administration and organisation. Individuals interested in building surveying and facilities management. Aspiring property managers aiming for strategic proficiency. Candidates eager to understand corporate compliance and risk management. Those pursuing a QLS Level 7 qualification in advanced project management. Individuals aspiring to gain a QLS Level 3 certificate in office administration. Career path Project Manager Building Surveyor Facilities Manager Property Manager Corporate Compliance Specialist Office Administrator Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** The Level 5 Diploma in Building Surveying – QLS Endorsed Course is your ticket to gaining a deep understanding of building surveying and property management. As a fully endorsed qualification, this course offers a structured approach to key concepts in surveying, ensuring you gain a thorough grasp of the technical and regulatory aspects. Whether you’re looking to improve your knowledge in building analysis, assessment of property conditions, or the legal requirements of building regulations, this course covers it all, allowing you to progress within the surveying field with confidence. Designed with flexibility in mind, this course offers an opportunity to learn at your own pace, all while being able to apply your newly acquired knowledge to the varied needs of the property sector. You’ll explore the intricacies of property surveying, from maintenance to safety assessments, and how these elements intertwine with local legislation. With engaging content delivered entirely online, you can study from the comfort of your own home, taking your career prospects to new heights without the constraints of physical presence. Get ready to dive into the world of building surveying and take control of your professional future. Building Surveyor - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Building Surveyor Training at QLS Level 5 Course 02: Diploma in Construction Site Safety at QLS Level 5 Course 03: Diploma in Facilities Management at QLS Level 5 Course 04: Certificate in Quality Assurance (QA) Management at QLS Level 3 Course 05: Certificate in Health & Safety Manager at QLS Level 3 Course 06: Diploma in Mental Health First Aid at QLS Level 5 Course 07: Advanced Diploma in Health and Safety Officer at QLS Level 7 Course 08: Certificate in Property Management at QLS Level 3 Course 09: Diploma in Security Guard at QLS Level 4 Course 10: Certificate in Manual Handling Training at QLS Level 3 Learning Outcomes Evaluate and manage construction projects efficiently. Implement comprehensive safety protocols on construction sites. Develop strategic approaches to Facilities Management. Uphold quality standards through effective QA management. Ensure workplace safety through robust health and safety measures. Administer life-saving first aid with paediatric expertise. Lead health and safety initiatives with advanced officer training. Navigate property management challenges adeptly. Provide effective security services with a focus on risk management. Master manual handling techniques for workplace safety. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases In the dynamic landscape of building surveying, staying ahead is not just a choice - it's a necessity. That's where our Building Surveyor - QLS Endorsed Bundle steps in, it's the gateway to a realm of knowledge that transcends the ordinary. This comprehensive bundle is designed to elevate your skills in the construction and property management sectors. Immerse yourself in a dynamic learning experience that covers a spectrum of essential disciplines. From honing your abilities in building surveying and construction site safety to mastering facilities management and quality assurance, this bundle equips you with a diverse skill set. Go on a journey that goes beyond your imagination, diving into the intricacies of health and safety management, paediatric first aid, and security guard training. Elevate your credentials with an advanced diploma in health and safety officer, and gain insights into property management nuances. This bundle is tailored for individuals seeking a comprehensive understanding of the industry, offering a blend of everything. Prepare to excel in a range of roles within the construction and property sectors, as this bundle paves the way for a fulfilling and impactful career. Certificate Once you've successfully completed your course, you will immediately be sent a CPD-accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in the construction and property sectors. Professionals seeking a diverse skill set for career advancement. Those desiring a comprehensive understanding of industry nuances. Job seekers aiming to stand out in competitive markets. Enthusiasts eager to blend theoretical knowledge with practical expertise. Aspiring health and safety officers looking for an advanced diploma. Individuals interested in property management and quality assurance roles. Those aiming to enhance their credentials in manual handling and first aid. Career path Building Surveyor Construction Safety Officer Facilities Manager Quality Assurance Manager Health and Safety Officer Property Manage Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** The Level 4 Teaching Assistant – QLS Endorsed Course is designed for individuals seeking to expand their role in supporting teachers within various educational settings. Through a flexible, online learning experience, you’ll gain in-depth knowledge of classroom management, supporting pupils with diverse learning needs, and assisting in the development of lesson plans. Whether you’re looking to enhance your current skills or considering a future in educational support, this course provides a solid foundation to help you flourish in your career. This course covers essential topics like effective communication with students and teachers, understanding child development, and how to maintain a productive learning environment. With a focus on the theoretical aspects of education, you will develop the tools to make a meaningful impact in schools, nurseries, and other educational institutions. The course is designed to ensure that you can contribute confidently to supporting student success and managing classroom dynamics. Ideal for those looking to make a difference, this course sets you on the path to a rewarding role in education, offering the flexibility to study at your own pace, without the need for classroom attendance "Teaching Assistant - QLS Endorsed Bundle." Teaching Assistant - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Teaching Assistant at QLS Level 4 Course 02: Certificate in SEN Teaching Assistant at QLS Level 3 Course 03: Diploma in Phonics Teaching at QLS Level 5 Course 04: Certificate in CBT (Cognitive Behavioural Therapy) at QLS Level 3 Course 05: Diploma in Sports Coaching at QLS Level 5 Course 06: Certificate in ADHD Awareness at QLS Level 3 Course 07: Diploma in Psychology at QLS Level 4 Course 08: Diploma in Art Therapy at QLS Level 4 Course 09: Diploma in Life Coaching at QLS Level 5 Course 10: Diploma in Career Coaching at QLS Level 5 Learning Outcomes Support diverse learners through specialised teaching strategies. Master effective coaching techniques for educational success. Apply cognitive behavioural therapy principles in real-world scenarios. Demonstrate proficiency in sports coaching at an advanced level. Recognise and respond to the unique needs of individuals with ADHD. Understand fundamental principles of psychology and its application. Utilise art therapy for emotional expression and well-being. Provide impactful life coaching grounded in psychological principles. Guide individuals through strategic career planning and decision-making. Apply SEN teaching techniques for inclusive educational environment Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Picture this: a dynamic blend of knowledge, hands-on skills, and a dash of enthusiasm, all wrapped up in a comprehensive package designed to elevate your role as a Teaching Assistant. Immerse yourself in a diverse range of courses designed to elevate your expertise and broaden your skill set. Dive into the art of supporting learners with a comprehensive Diploma in Teaching Assistant , diving into the intricacies of Special Educational Needs with a Certificate in SEN Teaching Assistant. Hone your phonics teaching skills, and gain valuable insights into cognitive behavioural therapy with a Certificate. Elevate your impact in sports coaching with a Diploma, and deepen your understanding of ADHD awareness with a Certificate. Explore the realms of psychology, art therapy, life coaching, and career coaching through specialised diplomas. This comprehensive bundle is crafted to empower you with knowledge and proficiency, opening doors to new possibilities in the dynamic field of education and support. Develop a nuanced understanding of diverse learning needs, master the art of effective coaching, and gain insights into psychological principles. Enhance your skills in providing specialised assistance to learners with unique requirements. Navigate the intricacies of cognitive behavioural therapy and ADHD awareness, equipping yourself with valuable insights for holistic support. Dive into the psychology of human behaviour, harness the therapeutic power of art, and unlock the keys to effective life and career coaching. This bundle is tailored for individuals seeking a comprehensive education support foundation and a deeper understanding of behavioural and psychological dynamics within the educational landscape. Certificate Once you've successfully completed your course, you will immediately be sent a CPD-accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Teaching Assistants Educational Support Professionals Coaches and Sports Enthusiasts Individuals Interested in Psychology Aspiring Art Therapists Life and Career Coaches in Training Those Passionate About Special Educational Needs Professionals Seeking a Holistic Educational Support Skill Set Career path Teaching Assistant SEN Teaching Assistant Sports Coach ADHD Support Specialist Psychology Research Assistant Career Guidance Counsellor Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

In today's competitive business landscape, mastering Customer Service - Representative skills isn't just beneficial-it's essential for success. Elevating your service from merely good to outstanding isn't a luxury; it's a requirement. We're all part of the "Helping Field," where providing a "Concierge" level of service is paramount. Through this Customer Service - Representative course, you'll delve into the core principles of Customer Service - Representative, uncovering the 5 Tenets of TQM and discovering strategies to boost customer satisfaction while avoiding the 10 Deadly Sins of Customer Service. Understanding the value of each customer and effectively dealing with difficult situations will not only secure their loyalty but also translate into tangible financial gains for your business. With a focus on providing exceptional phone service and insights into why customers choose you over competitors, this Customer Service - Representative course is your ticket to mastering the art of Customer Service - Representative. Our bonus lecture offers final tips to solidify your knowledge and ensure you're equipped to excel in any customer-facing role. Join our Customer Service - Representative course today and become a master of customer satisfaction. Course Learning Outcomes: Develop a deep understanding of Customer Service - Representative principles Learn strategies to boost customer satisfaction and retention Master techniques to effectively deal with difficult customers Gain insights into the financial impact of exceptional customer service Acquire skills to provide outstanding phone support Understand the psychology behind customer purchasing decisions Certificate in Customer Service - Representative at QLS Level 3 Module 1: WHY Customer Service Is CRITICAL To Your Business! Module 2: Good Isn't Good Enough! Module 3: We Are ALL in the 'Helping Field' Module 4: Providing 'Concierge' Level Of Service Module 5: The 5 Tenets Of TQM Module 6: How To Boost Customer Satisfaction Module 7: How To Avoid The 10 Deadly Sins Of Customer Service! Module 8: More Money-Through Customer Retention Module 9:How Much Is A Customer Worth? Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: 'LEAP' Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Customer Service - Representative at QLS Level 3 Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent Requirements Certificate in Customer Service - Representative at QLS Level 3 To enrol in this Certificate in Customer Service - Representative at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Customer Service - Representative at QLS Level 3 Career Path: Customer Service Representative Call Center Agent Retail Sales Associate Receptionist Administrative Assistant Client Support Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Getting Started The primary objective of this Diploma in Information Technology (IT) is to enhance learners' capacity to effectively address intricate applied computing challenges within the realm of information technology. Certainly, here are the key points summarizing the learning outcomes: Develop project management skills in IT. Explore the societal impact of information technology. Acquire the capability to design, plan, and organize technology-oriented projects. Demonstrate the ability to deliver projects on schedule, meeting high-quality standards, and adhering to budget constraints. Key Benefits Gain an understanding of the descriptions of internet protocols associated with each layer of the networking stack. Demonstrate the capability to evaluate the suitability of big data technologies for various usage scenarios. Demonstrate the ability to execute database operations using MySQL. Demonstrate the capability to assess how organizations construct, oversee, and sustain Management Information Systems (MIS). Acquire an understanding of the ethical dilemmas associated with artificial intelligence (AI) and robotics. Key Highlights Are you a practicing IT Professional seeking a greater knowledge and understanding of the industry, and to support your development into senior positions? Then, Qualifi Level 7 Diploma in IT is the ideal starting point for your career journey. The course will forge a career and help individuals prepare professional staff and managers of the future in the health and social care sector. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exams. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials, as well as study guides developed by our Qualifi-approved tutors, will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways Upon completion of the Level 7 Diploma in IT, graduates may pursue various career paths in education and training, such as: Cybersecurity Analyst; with an estimated average salary of £49,061 per annum Network Security Specialist; with an estimated average salary ranging from £45,000 to £80,000 per annum Data Privacy Consultant; with an estimated average salary of £60,000 per annum Network Engineer; with an estimated average salary of £48,279 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment based Assessment No exam Entry Requirements To be eligible for this Level 7 Qualification, applicants must meet one of the following entry criteria: Possess a Bachelor's degree in IT. Hold a Level 6 qualification in a relevant discipline. Demonstrate 3 to 4 years of work experience in a related field. Additionally, applicants must be aged 20 years or older. Progression Upon successful completion of the QUALIFI Level 7 Diploma in IT, learners will have the opportunity to advance in the following ways: Pursue a Master's degree in the pertinent discipline. Enter directly into employment within a related professional field.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Computer Networks Reference No : A/650/5650 Credit : 20 || TQT : 200 The primary goal of this unit is to enhance learners' comprehension of materials and networking technologies within the IT profession. UNIT2- Data Analytics Reference No : D/650/5651 Credit : 20 || TQT : 200 The primary objective of this unit is to cultivate advanced data analytics skills in learners. It also strives to empower learners to effectively utilize analytical tools and techniques in employment settings, enabling them to identify, elucidate, and leverage meaningful data patterns for a competitive advantage. UNIT3- Database Management Systems Reference No : F/650/5652 Credit : 20 || TQT : 200 The module's goal is to establish a solid groundwork in relational database management systems and offer practical, hands-on experience in using SQL for applications in data science and business analytics. UNIT4- Management Information Systems Reference No : H/650/5653 Credit : 20 || TQT : 200 The module's purpose is to facilitate learners in comprehending the importance and relevance of process-oriented Management Information Systems (MIS) in the context of the 21st century. UNIT5- Computers and Society Reference No : J/650/5654 Credit : 20 || TQT : 200 This unit evaluates the social, ethical, legal, and professional implications of computer technology. It also focuses on devising strategies to mitigate these issues and cultivate ethical behavior in the use of technology. UNIT6- Computing Projects Reference No : K/650/5655 Credit : 20 || TQT : 200 The primary objective of this unit is to enhance learners' comprehension of the reasons and methods businesses employ to develop e-commerce as an application of management strategies. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Data Is The Language Of The Powerholders | Designed By Industry Specialists | Level 7 QLS Endorsed Career Objective Driven Data Science Courses | 10 QLS Endorsed Hard Copy Certificates Included | Lifetime Access | Installment Payment | Tutor Support