4624 Certificate in Education & Training (CET) courses in Cardiff delivered Online

Budget & Forecast course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Key Features Accredited by CPD Instant e-certificate Fully online, interactive Budget & Forecast course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol now in this Budget & Forecast course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Budget & Forecast training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Budget & Forecast course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Accreditation All of our courses are fully accredited, including this Budget & Forecast course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Budget & Forecast course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Budget & Forecast basics. Requirements No prior degree or experience is required to enrol in this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Education Management course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Education Management course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it. The training materials of this Education Management course are available online for you to learn at your own pace and fast-track your career with ease. Key Features Accredited by CPD Instant e-certificate Fully online, interactive Education Management course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol now in this Education Management course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Education Management training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Education Management course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Accreditation All of our courses are fully accredited, including this Education Management course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Education Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Education Management basics. Requirements No prior degree or experience is required to enrol in this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Mastering the art of transcription opens doors to a flexible and rewarding career in a growing digital marketplace. This Basic Transcription Skills Training Course provides a clear and structured introduction to transcription, guiding learners through the essential techniques needed to convert audio content into accurate written text. Whether you’re aiming to work in legal, medical, or general transcription, this course builds a solid foundation by focusing on effective listening, typing accuracy, and essential grammar and punctuation rules. Beyond the basics, the course explores specialised transcription fields, offering insight into niche areas that can broaden your career options. Alongside honing your skills, you will also discover strategies to develop a successful transcription career in today’s competitive environment. Designed for those who prefer flexible learning without the need for physical attendance, this course delivers high-quality, accessible training that fits around your schedule and goals. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Transcription Module 02: Basic Transcription Techniques Module 03: Advanced Transcription Techniques Module 04: Grammar and Punctuation in Transcription Module 05: Transcription Specializations Module 06: Building a Successful Transcription Career Learning Outcomes: Acquire foundational knowledge and techniques. Implement basic transcription skills effectively. Apply advanced techniques for accurate transcription. Demonstrate proficiency in grammar and punctuation. Identify and excel in transcription specializations. Strategize and embark on a successful transcription career. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Transcriptionists looking to build a solid foundation. Language Enthusiasts keen on honing their transcription skills. Students seeking a lucrative career in transcription. Professionals aiming to diversify their skillset. Writers and Editors interested in transcription as an additional skill. Anyone desiring to work from home or on a freelance basis. Individuals seeking a flexible and in-demand job opportunity. Career-changers looking for a promising path. Career path Medical Transcriptionist in Hospitals or Clinics Legal Transcriptionist in Law Firms or Courts Media Transcriptionist in Broadcasting Companies Academic Transcriptionist in Educational Institutions Conference Transcriptionist for Events and Conferences Captioning and Subtitling Specialist for Media Companies Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Data Center Training Essentials: Mechanical & Cooling will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Data Center Training Essentials: Mechanical & Cooling will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Data Center Training Essentials: Mechanical & Cooling and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Data Center Training Essentials: Mechanical & Cooling is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Data Center Training Essentials: Mechanical & Cooling. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Data Center Training Essentials: Mechanical & Cooling will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Data Center Training Essentials: Mechanical & Cooling Unit 01:Data Center Mechanical Introduction 01:01:00 Unit 02: Data Center Air Cooling 00:51:00 Unit 03: Data Center Computational Fluid Dynamics 01:02:00 Unit 04: Data Center Water Cooling 00:53:00 Unit 05: Data Center Water Systems Operation 01:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Childcare Course is an online-based, self-paced course which is exactly what you need to get work in the highly demandable childcare industry. This multifaceted online course will help you develop your skills in key areas of childcare like understanding the physical and psychological needs of children and duly attending to them, ensuring a child's safety, giving children a safe environment to grow and learn independently. With the consistent guidance of our instructors throughout the course, you will attain all the skills to be the best childcare provider.  Our course is fully accredited and recognized across the UK, so once you have finished this training program, you will have the necessary qualifications and credentials to add to your CV which will prepare you to be a professional Childcare worker. Who is this Course for? This Childcare Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path After completing this course, you will be able to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Child Care Module 01: The Early Years Of Childhood 01:00:00 Module 02: Caring For Children 00:20:00 Module 03: Promoting Health and Well Being Through Food and Mealtimes 00:25:00 Module 04: Keeping Children Well And Healthy 00:35:00 Module 05: Care And Development Of Babies 00:20:00 Module 06: Supporting Children's Personal And Social Development 00:20:00 Module 07: Physical Development And Skills 00:20:00 Module 08: Learning Opportunities Through Physical Activities 00:15:00 Module 09: The Development Of Communication And Spoken Language 00:25:00 Module 10: Caring Children With Special Needs 00:55:00 Mock Exam Mock Exam - Childcare Course 00:20:00 Final Exam Final Exam - Childcare Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Level 3 Diploma for the Children and Young People’s Workforce Course Online Unlock the Power of Level 3 Diploma for the Children and Young People’s Workforce Course: Enrol Now! Leadership for Children and Young People’s Workforce According to research, the first eight years of a child's life are vital for their cognitive, social, emotional, and physical development. As a result, it is crucial that they receive the support they require for this development. This Level 3 Diploma for the Children and Young People’s Workforce is designed to develop the knowledge and skills needed to work with children and young people from birth to 19 years. This course will provide you with a thorough understanding of child development, including child safety and health, safety, and welfare. Learn how to promote equality, diversity, and inclusion in health, social care or children’s and young people’s settings as well as support children with additional needs, and support children’s development. Learning Outcomes After completing this Level 3 Diploma for the Children and Young People’s Workforce course, learner will be able to: Know how to promote communication in health, social care or children’s and young people’s settings Know how to engage in personal development in health, social care or children’s and young people’s settings Understand the significance of diversity, equality and inclusion Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care Gain a thorough understanding of child and young person development Understand how to support children and young people to assess and manage risk for themselves Know how to develop positive relationships with children, young people and others involved in their care Main Course: Level 3 Diploma for the Children and Young People’s Workforce Free Courses included with Level 3 Diploma for the Children and Young People’s Workforce Course: Course 01: Level 1 Award in Skills for Childcare Course 02: Level 2 Award in Support Work in Schools and Colleges Course 03: Level 2 Diploma for the Early Years Practitioner Course 04: Level 3 Award in Childcare and Education [ Note: Free PDF certificate as soon as completing the Level 3 Diploma for the Children and Young People’s Workforce Course] Level 3 Diploma for the Children and Young People’s Workforce Course Online This Leadership for Children and Young People’s Workforce course consists of 08 modules. Course Curriculum of Level 3 Diploma for the Children and Young People’s Workforce Course Module 01: Promote Communication in Health, Social Care or Children’s and Young people’s Settings Module 02: Engage in Personal Development in Health, Social Care or Children’s and Young People’s Settings Module 03: Promote Equality and Inclusion in Health, Social Care or Children’s and Young People’s Settings Module 04: Principles for Implementing Duty of Care in Health, Social Care or Children’s and Young People’s Settings Module 05: Understand Holistic Child Development from Birth to 19 Years Module 06: Understand How to Safeguard the Well-being of Children and Young People Module 07: Support Children and Young People’s Health and Safety Module 08: Develop Positive Relationships with Children, Young People and Others Involved in Their Care Assessment Method of Level 3 Diploma for the Children and Young People’s Workforce Course After completing Level 3 Diploma for the Children and Young People’s Workforce Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Level 3 Diploma for the Children and Young People’s Workforce Course After completing the Level 3 Diploma for the Children and Young People’s Workforce course, you can instantly download your certificate for FREE. Who is this course for? Level 3 Diploma for the Children and Young People’s Workforce Course Online This Level 3 Diploma for the Children and Young People’s Workforce is suitable for anyone who works or wants to work at a supervisory level in the children and young people’s workforce. Special Note: Our Level 3 Diploma for the Children and Young People’s Workforce Course Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 2 Certificate for the Children and Young People’s Workforce (RQF) TQUK Level 2 Certificate in Understanding Children and Young People’s Mental Health (RQF) RQF Children and Young People's Workforce Leadership for Children and Young People’s Workforce Level 2 Certificate for the Children and Young People's Workforce Level 3 Diploma for the Children and Young People's Workforce (Early Years Educator) (RQF) TQUK Level 2 Certificate in Understanding Children and Young People’s Mental Health (RQF) Level 2 Award in Safeguarding and Protecting Children and Young People Level 2 Award in Safeguarding and Protecting Children and Young People (RQF) Level 2 Certificate in Introducing Caring Children & Young People Level 2 Certificate in Introducing Caring for Children and Young People (RQF) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England (RQF) TQUK Level 2 Certificate in Understanding Children and Young People’s Mental Health (RQF) Level 3 Diploma for the Children and Young People’s Workforce Course Leadership for Children and Young People’s Workforce Requirements Level 3 Diploma for the Children and Young People’s Workforce Course Online To enrol in this Level 3 Diploma for the Children and Young People’s Workforce Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Diploma for the Children and Young People’s Workforce Course. Be energetic and self-motivated to complete our Children and Young People’s Workforce Course. Basic computer Skill is required to complete our Children and Young People’s Workforce Course. If you want to enrol in our Children and Young People’s Workforce Course, you must be at least 15 years old. Career path Level 3 Diploma for the Children and Young People’s Workforce Course Online Leadership for Children and Young People’s Workforce

Special Needs : Special Needs SENCO Training This Special Needs SENCO Training course is designed for those interested in or who are currently in a SENCO role in the early years setting. This Special Needs SENCO Training qualification provides learners with a thorough understanding of the roles and responsibilities of the Special Needs SENCO in early years setting. Learn about the strategies and techniques for assisting children and their families and gain in-depth knowledge of Special Needs SEN codes of practice. The purpose of this Special Needs SENCO Training course is to help learners progress to further and higher education and develop new practical skills in health and social care. Special Offers of this Special Needs: Special Needs Training Course This Special Needs: Special Needs Training Course includes a FREE PDF Certificate. Lifetime access to this Special Needs: Special Needs Training Course Instant access to this Special Needs: Special Needs Training Course Get FREE Tutor Support from Monday to Friday in this Special Needs: Special Needs Training Course Courses are included in this Special Needs : Special Needs SENCO Training Bundle Course Course 01: Level 3 Award for Special Educational Needs Coordinators in Early Years Settings Course 02: Level 2 Safeguarding Children Training Course 03: Childcare and Nutrition Course 04: Attachment Theory in the Early Years [ Note: Free PDF certificate as soon as completing the Special Needs SENCO Training course ] Special Needs : Special Needs SENCO Training Industry Experts Designed this Special Needs SENCO Training course into 02 detailed modules. Assessment Method of Special Needs SENCO Training After completing each module of the Special Needs SENCO Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Special Needs SENCO Training After completing the MCQ/Assignment assessment for this Special Needs SENCO Training course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. Who is this course for? Special Needs : Special Needs SENCO Training This Special Needs SENCO Training course is ideal for those already working in a SENCO role as part of their Early Years Practitioner role or interested in doing so. This Special Needs SENCO Training course is also suitable for childminders. Requirements Special Needs : Special Needs SENCO Training There are no specific requirements for this Special Needs SENCO Training course because it does not require any advanced knowledge or skills. Career path Special Needs : Special Needs SENCO Training This Special Needs SENCO Training course is appropriate for those who want to work in the following fields: Health and social care Childhood studies Community, youth and families Social work Early years Primary teaching Nursing Certificates Certificate of completion Digital certificate - Included

Overview The world of insects is one of the most fascinating and extraordinary parts of nature. If you have a keen interest in these tiny creatures and want to explore their lives, our Online Entomology Training course is what you need. It will help you learn interesting information about insects without stepping out of the house. In this course, you will get the chance to learn about the anatomy and physiology of insects. The course will cover lessons on insect behaviour, communication, defence mechanisms and much more. You will be able to understand their adaptation process and learn their role in the ecosystem. Along with that, the course will educate you on applied entomology and entomology research methods. After the completion of the course, you will receive a certificate of achievement. This certificate will help you explore promising career options in the relevant fields. Enrol now! Course Preview Learning Outcomes Enhance your knowledge of insect anatomy and physiology of insects Learn about their behaviour and communication methods Gain in-depth knowledge of reproduction, defence mechanism and adaptation process of insects Understand the relationship between humans and insects Know the role of insects in our ecosystem Explore the vital areas of applied entomology Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Entomology Who Should Take This Mentorship Training ? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Entomology Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Online Entomology Training will equip you with effective skills and abilities and help you explore career paths such as  Entomologist Teacher Research Assistant Module 1: Introduction to Entomology Introduction to Entomology 00:11:00 Module 2: Systematics and Taxonomy of Insects Systematics and Taxonomy of Insects 00:15:00 Module 3: Insect Anatomy and Physiology Insect Anatomy and Physiology 00:17:00 Module 4: Reproduction and Development Reproduction and Development 00:15:00 Module 5: Insect Behaviour and Communication Insect Behaviour and Communication 00:14:00 Module 6: Insect Defence Mechanisms and Adaptations Insect Defence Mechanisms and Adaptations 00:13:00 Module 7: Insects and Human Interactions Insects and Human Interactions 00:14:00 Module 8: Insects in Ecosystems Insects in Ecosystems 00:15:00 Module 9: Insect Evolution and Diversity Insect Evolution and Diversity 00:12:00 Module 10: Applied Entomology Applied Entomology 00:21:00 Module 11: Research Methods in Entomology Research Methods in Entomology 00:14:00 Module 12: Current Trends and Future Directions in Entomology Current Trends and Future Directions in Entomology 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them. Who is the course for? Managers, supervisors and customer service staff, as well as staff in departments, directly deal with customers on daily basis in any kind of job or business. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Customer Service Basics course helps students to work as a company's client interaction and conflict-resolution representatives. Together with experience, you will stand high chances of promotion and ultimately gain the title of manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Mock Exam Mock Exam- Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Telemarketing is a direct market technique for selling goods and services, making appointments, and generating sales leads over the telephone. This Level 3 Diploma in Telemarketing will teach you how to communicate effectively over the telephone, develop your telemarketing script, and close a sale. You will learn how to use the telephone and where it fits into our sales and marketing mix, and how telemarketing can add to your sales strategy. So, if you are thinking to use telemarketing to increase your sales success you can join this course now. Learning Outcomes: Create belief along with your customers and colleagues Promote your sales approach so as to make progress for success with cold calling Locate the paths to have an approving impression Figure out negotiation plans that will transform you to a stronger seller Make a script for maximising your proficiency over the phone Knowing the rules of saying as well as asking to promote interest, deal with the objections, as well as terminate the sale Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Telemarketing is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Telemarketing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Level 3 Diploma in Telemarketing Course Overview 00:15:00 Verbal Communication 00:30:00 To Serve and Delight 00:15:00 Exceptional Things about Telephone Sales 00:30:00 It's More Than Just a Phase 00:30:00 Communication Essentials 01:00:00 Developing Your Script 00:45:00 Pre-Call Planning 00:15:00 Phone Tag and Call Backs 00:15:00 Following Up 00:15:00 Closing the Sale 00:15:00 Mock Exam Mock Exam- Level 3 Diploma in Telemarketing 00:20:00 Final Exam Final Exam- Level 3 Diploma in Telemarketing 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00