Back to the Future: Business Transformation and the Future of Work Through RPA Robotics Process Automation (RPA) is a major disrupting technology. 62% of CEOs expect this technology to completely disrupt their business within the next 5 years, according to a PwC CEO Survey. The concept of 'Digital Labor' is seeping into the lexicon of executive business speech as they look to adapt their operating models to automate a broad spectrum of business processes on demand. As RPA 'BOTS' mimic the actions of humans, it follows that there will be displacement of human workers as a result. Therefore, with the increased adoption and criticality of the new processes with BOTS, there is a great imperative to develop and deploy robots that exceed the level of productivity and quality as humans are replace. This presentation will focus on the current state of the market and the impact of RPA on business operation, workforce development, quality and compliance imperatives. Forward-thinking companies need to understand this disruptive technology and how it will impact today's workforce. The presentation will explore how companies can unlock the full potential of automation using robotic process automation throughout the enterprise. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.
Back to the Future: Business Transformation and the Future of Work Through RPA Robotics Process Automation (RPA) is a major disrupting technology. 62% of CEOs expect this technology to completely disrupt their business within the next 5 years, according to a PwC CEO Survey. The concept of 'Digital Labor' is seeping into the lexicon of executive business speech as they look to adapt their operating models to automate a broad spectrum of business processes on demand. As RPA 'BOTS' mimic the actions of humans, it follows that there will be displacement of human workers as a result. Therefore, with the increased adoption and criticality of the new processes with BOTS, there is a great imperative to develop and deploy robots that exceed the level of productivity and quality as humans are replace. This presentation will focus on the current state of the market and the impact of RPA on business operation, workforce development, quality and compliance imperatives. Forward-thinking companies need to understand this disruptive technology and how it will impact today's workforce. The presentation will explore how companies can unlock the full potential of automation using robotic process automation throughout the enterprise. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.
About this Course This 5 full-day course presents the most modern statistical and mathematical forecasting frameworks used by practitioners to tackle the load forecasting problem across short time and long time scales. The course presents practical applications to solving forecasting challenges, supported by real life examples from large control areas. It presents the weather impacts on the load forecasts and the methodologies employed to quantify the weather effect and building a repository of weather normal data. A good load forecast methodology must improve its forecasting accuracy and support a consistent load forecasting process. The load forecasting widely used in the power industry has evolved significantly with the advancement and adoption of Artificial Intelligence techniques such as Machine Learning. With the increased penetration of inverter-based resources, the operation of electric grids grew in complexity, leading to load forecasts that are updated more frequently than once a day. Furthermore, several jurisdictions adopted a smaller granularity than the hourly load forecasts in the effort to reduce the forecasting uncertainties. On the generation side, fuel forecasting professionals must meet energy requirements while making allowance for the uncertainty on both the demand and the supply side. This training course will also feature a guest speaker, who is a Ph.D candidate to provide insights into the most modern aspects of Artificial Intelligence in the context of load forecasting. Training Objectives This course offers a comprehensive approach to all aspects of load forecasting: Gain a perspective of load forecasting from both operators in the generating plant and system operators. Understand and review the advanced load forecasting concepts and forecasting methodologies Learn the application of Artificial Neural Networks and Probabilistic Forecasting methods to manage forecasting uncertainties in short time frames Appreciate market segmentation and econometric framework for long term forecasts Find out the most recent practical application of load forecasting as examples from large power companies Get access to recent industry reports and developments Target Audience Energy load forecasting professionals from power plant and system operators Energy planners and energy outlook forecasters and plant operators Fuel procurement professionals Planners and schedulers of thermal generating units Course Level Intermediate Trainer Your expert course instructor is a Utility Executive with extensive global experience in power system operation and planning, energy markets, enterprise risk and regulatory oversight. She consults on energy markets integrating renewable resources from planning to operation. She led complex projects in operations and conducted long term planning studies to support planning and operational reliability standards. Specializing in Smart Grids, Operational flexibilities, Renewable generation, Reliability, Financial Engineering, Energy Markets and Power System Integration, she was recently engaged by the Inter-American Development Bank/MHI in Guyana. She was the Operations Expert in the regulatory assessment in Oman. She is a registered member of the Professional Engineers of Ontario, Canada. She is also a contributing member to the IEEE Standards Association, WG Blockchain P2418.5. With over 25 years with Ontario Power Generation (Revenue $1.2 Billion CAD, I/S 16 GW), she served as Canadian representative in CIGRE, committee member in NSERC (Natural Sciences and Engineering Research Council of Canada), and Senior Member IEEE and Elsevier since the 90ties. Our key expert chaired international conferences, lectured on several continents, published a book on Reliability and Security of Nuclear Power Plants, contributed to IEEE and PMAPS and published in the Ontario Journal for Public Policy, Canada. She delivered seminars organized by the Power Engineering Society, IEEE plus seminars to power companies worldwide, including Oman, Thailand, Saudi Arabia, Malaysia, Indonesia, Portugal, South Africa, Japan, Romania, and Guyana. Our Key expert delivered over 60 specialized seminars to executives and engineers from Canada, Europe, South and North America, Middle East, South East Asia and Japan. Few examples are: Modern Power System in Digital Utilities - The Energy Commission, Malaysia and utilities in the Middle East, GCCIA, June 2020 Assessment of OETC Control Centre, Oman, December 2019 Demand Side management, Load Forecasting in a Smart Grid, Oman, 2019 Renewable Resources in a Smart Grid (Malaysia, Thailand, Indonesia, GCCIA, Saudi Arabia) The Modern Power System: Impact of the Power Electronics on the Power System The Digital Utility, AI and Blockchain Smart Grid and Reliability of Distribution Systems, Cyme, Montreal, Canada Economic Dispatch in the context of an Energy Market (TNB, Sarawak Energy, Malaysia) Energy Markets, Risk Assessment and Financial Management, PES, IEEE: Chicago, San Francisco, New York, Portugal, South Africa, Japan. Provided training at CEO and CRO level. Enterprise Risk methodology, EDP, Portugal Energy Markets: Saudi Electricity Company, Tenaga National Berhad, Malaysia Reliability Centre Maintenance (South East Asia, Saudi Electricity Company, KSA) EUSN, ENERGY & UTILITIES SECTOR NETWORK, Government of Canada, 2016 Connected+, IOT, Toronto, Canada September 2016 and 2015 Smart Grid, Smart Home HomeConnect, Toronto, Canada November 2014 Wind Power: a Cautionary Tale, Ontario Centre for Public Policy, 2010 POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Eyes Wide Open - Reframing Your Fears as Fiction You create your own reality, and you believe it: whether you perceive a path blocked by obstacles or one wide open to opportunities.Isaac shares his eye-opening perspective on sight itself as he reveals how blindness became a blessing in his life of remarkable achievement, from Hollywood to Harvard, and from the Supreme Court to entrepreneur and CEO. "You'll gain the vision to shape your life and business deliberately, with awareness and accountability.' This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Food Safety and Hygiene The course explores the essential concepts, involved standards and measure to ensure effective food safety and hygiene protocols.The course focus on the responsibilities of an organisation in relation to ensuring food hygiene, the structure of the commercial and catering services sector, the responsibilities of organisations and describes the benefits of good hygiene and the hazards of poor hygiene.After the successful completion of the course, you will be able to learn about the following; Understanding the responsibilities of an organisation for ensuring hygiene Understanding issues associated with food safety Understanding food safety management procedures AccreditationAll MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Hospitality Manager Food and Safety Manager Restaurant Manager Chef Food Inspector
Conveying Useful Feedback in a Corporate Setting Certification Giving input is needed at each level of the corporate chain. Each worker, from the individual who is at the most minimal evaluation to the CEO should give criticism to their staff or partners consistently. Realizing how to convey this criticism in a compelling and helpful manner is a fundamental piece of running, overseeing, administering or even working in an effective association. Realizing how to propel yourself as well as other people through criticism consistently prompts more prominent benefits, just as a more joyful and more beneficial working environment. This course expounds with respect to how to give criticism in a viable manner, guaranteeing that your endeavors are generally welcomed by those in your working environment. We start by discussing the benefit of offering input to the entirety of your staff individuals. We at that point proceed onward to discussing how you can fabricate an input rich corporate culture, paying little mind to what your association's set of experiences turns out to be. At last, we diagram the means that you should take, to convey viable input. You will Learn: The reasons why you should give your representatives input A comprehension of why both positive and negative input are vital to the effective activity of an association How much worth your representatives escape your legit input Instructions to build up an input rich culture in your association Instructions to convey input that will be generally welcomed, paying little heed to who your beneficiaries end up being Advantages of Taking this Course Figuring out how to convey criticism that will be generally welcomed and, consequently, followed up on Understanding the three fundamental reasons with regards to why criticism is vital to an association Learning the significant job that trust and security play in an association Realizing what the commendation sandwich is and how to utilize it to your advantage Understanding why you should be certain that the arrangement of input as the standard in your organization is the lone manner by which you can succeed
Online Data Analyst Course Introduction Information is all over the place, and it is turning into an inexorably significant piece of working life, paying little heed to industry or position. Figuring out this data and utilizing it to your advantage includes information investigation. Everybody from the CEO to individuals from the showcasing office rely upon this sort of examination, as it can give guidance to your organization, assisting you with bettering meet your business objectives. Information examination is a perplexing field, requiring a wide scope of information, including PC displaying and insights. Learning the essentials behind information examination is the best spot to begin, causing the field to appear to be less overpowering and assisting you with profiting by information investigation sooner. This course gives you an expansive prologue to the field of information examination, assisting you with incorporating it straightaway. We start the Online Data Analyst Course by giving meanings of key terms, guaranteeing that you comprehend them with regards to data assembling and preparing. Then, we examine the suggested information examination model, giving you bit by bit directions. Best practices are investigated straightaway, giving you general tips on the best way to deal with the best information. At last, we survey the utilization of programming, to help you in this interaction. What You will Learn The meanings of information and investigation inside a business setting The seven stages that are associated with the information assortment/examination measure The significance of employing an exceptionally talented and qualified group The best three hints for working with business information Instructions to successfully utilize Microsoft Excel for examination purposes Advantages of Taking this Online Data Analyst Course Realizing why information examination is essential to an organization's prosperity Realizing when to layout your objectives and measurements Seeing how much information you ought to get and from what sort of sources Discovering how to deal with crude information and what steps you need to take, to guarantee exactness Figuring out how to initiate the Analysis ToolPak contained in Microsoft Excel
Elite EA/PA Forum We are delighted to announce that the Elite EA/PA Forum for Australia & New Zealand will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a recognised member of the World Administrators Alliance and a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Ruth is also a certified fitness and wellness coach, passionate about helping Assistants achieve long-term career fulfilment through intentional development and well-being. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led women’s networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities, along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑
Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Global Tourism and Hospitality The course introduces the learner to concepts and challenges in global tourism to effectively plan and manage tourism destinations sustainably and responsibly.The course also aims to provide concepts in branding and pricing to the global tourism sector.After the successful completion of the course, you will be able to; Understand the role of global tourism and hospitality in the travel industry Understand key issues and influences affecting global tourism and hospitality Understand the development of new areas of growth in the global tourism and hospitality industry Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate to the following audience. CEO, Director, Manager, Supervisor Event Manager Hotel Director Tourism Manager Restaurant Managers Hospitality Manager Guest Services Manager Social Worker - Environment
The Professional Certificate in Research Process And Methods aims to enable the learner to plan and develop professional research reports by understanding the process and methods of collecting data and analyzing the results. Learning Outcomes After the successful completion of the certificate, the student will be able to learn: Research Methodology. Action Research. Evaluating and Using Secondary Data. Observation as a Research Method. Research Methodology. Sampling. Interviews. Questionnaires. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Research Process And Methods 1 Self-paced pre-recorded learning content on this topic. Research Process And Methods 2 Self-paced pre-recorded learning content on this topic. Research Process And Methods Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Research student Business researcher Research supervisor Research Teacher Average Completion Time 2 Weeks Accreditation 2 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.