1266 Centre for Counselling & Psychotherapy Training (CCPT) courses delivered Online

Understanding the disturbing reality of child sexual exploitation (CSE) is not just important — it’s urgent. This course is designed for individuals who are serious about learning how to identify, respond to, and prevent instances of CSE. It offers a clear and structured overview of the warning signs, risk factors, and safeguarding procedures involved, ensuring learners walk away with solid theoretical awareness and confidence in their knowledge. Whether you're working with children or simply want to be more informed, this course lays out the facts plainly — without fluff or filler. From grooming behaviours to online risks and intervention strategies, it’s all presented in a direct and digestible way. With a strong focus on legal and ethical considerations in the UK, this training provides a professional yet approachable route to gaining the right understanding and perspective on a topic that demands careful attention and action. Meet the Accreditation This premium online course titled Child Sexual Exploitation and Interventions ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Child Sexual Exploitation and Interventions Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Child Sexual Exploitation and Interventions course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Child Sexual Exploitation and Interventions course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Child Sexual Exploitation and Interventions course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Child Sexual Exploitation and Interventions course today, and take control of your career! Course Curriculum: Module 01: Child Sexual Exploitation Patterns Module 02: Signs, Impact of Sexual Abuse and Human Trafficking Module 03: Abuse Disclosure, Therapy and Support Module 04: Respond and Support to Abused Child Module 05: Record Keeping & Management of Child Protection Information Module 06: Supporting a Child Dealing with Distress Module 07: Healthy Boundaries How is the Child Sexual Exploitation and Interventions assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Child Sexual Exploitation and Interventions training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Child Sexual Exploitation and Interventions course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Child Sexual Exploitation and Interventions training.

Understanding young minds can feel like navigating a maze with no map. This Level 5 Youth Mental Health course brings clarity to that maze by providing essential knowledge on mental health challenges affecting young people today. Designed for those working with or supporting youth — from education professionals to care workers — this course dives into the key psychological and emotional struggles faced by children and adolescents. Whether it’s anxiety, depression, behavioural issues or developmental conditions, you'll gain structured insight into the factors shaping a young person’s mental wellbeing. What sets this course apart is its balanced approach — informed, engaging, and focused. From identifying early warning signs to learning how social, cultural, and environmental influences impact young people, every module is tailored to enrich your understanding and confidence in navigating sensitive situations. No fluff, no filler — just the kind of sharp, relevant learning you’ll wish you had sooner. Study at your own pace, entirely online, with the assurance that you're building knowledge that matters in a youth-focused landscape that keeps evolving. Learning Outcomes Upon successful completion of the Youth Mental Health course, you will be able to - Use strong life concepts to enhance your mental health Improve your self-awareness while honing your interpersonal abilities Recognise the fundamental psychology of mental well-being Develop strong emotional boundaries that support your relationships Encourage individuals to perceive themselves more favourably Replace negative thought habits with constructive ones Learn everything there is to know about you and how people behave Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Youth Mental Health course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Youth Mental Health course training and learning activities are relevant, reliable, and upto date. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Youth Mental Health course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Accredited Certification from One Education After successfully completing this Youth Mental Health course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Youths who are willing to improve their mental health condition Anybody looking to advance their career in the mental health sector Individuals who love to help family and friends with personal growth Requirements This Youth Mental Health course is open to all, with no formal entry requirements. Career path This Youth Mental Health course will be beneficial for the following career options - Youth Mental Health Worker Child Support Youth Consultant In the UK, the average salary of these professions ranges from £25,000 to £35,000 per annum.

Child Sexual Exploitation (CSE) remains a deeply concerning issue that affects communities across the UK and beyond. This course offers an insightful exploration into the nature, signs, and impact of CSE, providing learners with the essential knowledge to identify vulnerable individuals and understand the complex dynamics involved. Through carefully structured content, participants will develop a clear understanding of how exploitation occurs and the varied tactics perpetrators use to manipulate and control victims. This course is designed to build awareness and sharpen critical thinking around intervention strategies, all within a fully online learning environment tailored for accessibility and convenience. Learners will delve into the frameworks and policies surrounding safeguarding children and young people, gaining confidence in recognising the early warning signs and responding appropriately. The course emphasises thoughtful, informed approaches to intervention that prioritise the safety and wellbeing of those affected. Whether you are working in education, social care, or related fields, this course offers valuable insights delivered in a straightforward yet engaging manner—guaranteeing a thorough grasp of one of the most pressing safeguarding challenges of our time. Meet the Accreditation This premium online course titled Child Sexual Exploitation and Interventions ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Child Sexual Exploitation and Interventions Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Child Sexual Exploitation and Interventions course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Child Sexual Exploitation and Interventions course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Child Sexual Exploitation and Interventions course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Child Sexual Exploitation and Interventions course today, and take control of your career! Course Curriculum: Module 01: Child Sexual Exploitation Patterns Module 02: Signs, Impact of Sexual Abuse and Human Trafficking Module 03: Abuse Disclosure, Therapy and Support Module 04: Respond and Support to Abused Child Module 05: Record Keeping & Management of Child Protection Information Module 06: Supporting a Child Dealing with Distress Module 07: Healthy Boundaries How is the Child Sexual Exploitation and Interventions assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Child Sexual Exploitation and Interventions training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Child Sexual Exploitation and Interventions course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Child Sexual Exploitation and Interventions training.

Introducing the Catheter Care Online Course: Enhance Your Knowledge and Skills for Effective Catheter Care Are you a healthcare professional seeking to improve your expertise in catheter care? Look no further! Our comprehensive Catheter Care Online Course is designed to equip you with the knowledge and skills necessary for providing optimal care to patients with urinary catheters. Through this Catheter Care course gain a solid understanding of the different types of urinary catheters available in the market. Dive into the techniques and procedures involved in suprapubic catheterization. With this Catheter Care course explore the principles and techniques of intermittent catheterization. The Catheter Care course will help you understand the benefits, indications, and potential complications of this catheterization method. Our Catheter Care Online Course offers a user-friendly learning platform, allowing you to study at your own pace and convenience. You will have access to engaging video lectures, interactive quizzes, and downloadable resources to reinforce your learning. By completing this Catheter Care course, you will enhance your expertise in catheter care, improve patient outcomes, and contribute to the overall quality of care provided in your healthcare facility. Don't miss this opportunity to expand your knowledge and skills in catheter care. Enrol in our Catheter Care Online Course today and take a step towards becoming a proficient healthcare professional in this vital field. Course Curriculum Module 1: Introduction And Selection of Urinary Catheters Equipment Module 2: Indwelling Urethral Catheterisation (IUC) Module 3: Suprapubic (SP) Catheterization Module 4: Management of Indwelling Urinary Catheters Module 5: Intermittent Catheterization (IC) Module 6: Prevention and Management of Catheter Complications Module 7: Perineal Skin Care Considerations Module 8: Provide catheter care Assessment Method After completing each module of Catheter Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this bundle course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Catheter Care Training Requirements Catheter Care Training There is no specific requirement to enrol for this Catheter Care Training. However, you need to be over 16. Career path Catheter Care Training Certificates Certificate of completion Digital certificate - Included

In today's world, End of Life Care training is indispensable, given the aging population and the complexities of modern healthcare. This End of Life Care training course equips individuals with essential skills to provide compassionate and comprehensive care to those nearing the end of their lives. With modules covering everything from advance care planning to spiritual and psychosocial support, End of Life Care training ensures professionals can navigate the delicate nuances of this crucial phase with expertise and empathy. In the UK, where the demand for such specialized care is on the rise, mastering these skills opens doors to rewarding job opportunities. Positions in hospices, hospitals, and community care settings await those with End of Life Care certification, offering competitive salaries averaging £25,000 to £35,000 annually. Moreover, the advantages of pursuing this course extend beyond employment prospects; it enables individuals to make a profound difference in people's lives during their most vulnerable moments. With the sector seeing a steady increase in demand for qualified professionals, now is the opportune time to embark on a career path in End of Life Care, with job opportunities expected to grow by 10-15% in the coming years. Join us in this noble pursuit, where every lesson learned is a beacon of hope, illuminating the path towards dignified care and comfort at life's most tender juncture. Enrol today and embark on a journey that transcends mere education, forging you into a beacon of compassion in the realm of end-of-life care. Key Features of This End of Life Care Course: CPD Certified End of Life Care Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum of This End of Life Care Course Module 01: Introduction to End of Life Care Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Module 08: Communication During the End of Life Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care after Death Module 12: Further Support, Training and Development Module 13: Legal Aspects Learning Outcomes: Analyze services availability for End of Life Care in communities effectively. Implement advance care planning strategies for optimal patient outcomes. Discuss and set appropriate goals of care in End of Life Care scenarios. Assess physical and neurological illnesses affecting End of Life Care patients comprehensively. Apply holistic assessment techniques for palliative care accurately. Navigate legal aspects surrounding End of Life Care ethically and professionally. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This End of Life Care Training course is accessible to anyone eager to learn more about this topic. Through this End of Life Care Training course, you'll gain a solid understanding of End of Life Care Training. Moreover, this End of Life Care Training course is ideal for: Healthcare professionals seeking advanced training in End of Life Care. Nurses aiming to enhance their skills in palliative and hospice care. Social workers dedicated to supporting individuals and families during End of Life Care. Hospice volunteers looking to deepen their understanding of End of Life Care. Medical students preparing for future roles in End of Life Care support. Requirements There are no requirements needed to enrol into this End of Life Care Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this End of Life Care Training course. Career path After finishing this End of Life Care Training course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of End of Life Care Training are: Hospice Nurse - £26K to 40K/year. Palliative Care Social Worker - £27K to 36K/year. End-of-Life Care Coordinator - £30K to 45K/year. Bereavement Counsellor - £24K to 38K/year. Hospice Chaplain - £28K to 42K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you passionate about making a difference in people's lives? Do you have a knack for communication and a desire to help others find their voice? If so, our Speech & Language Therapy course is tailor-made for you! According to Reed a Speech and Language Therapist can earn upto £35,000 in a year depending on experience, location and other factors. Don't miss out on the chance to make a meaningful impact in the lives of others. Enrol in our Speech & Language Therapy course today and take the first step towards a rewarding career where you help individuals unlock their full potential through the power of communication! Key Features This Speech & Language Therapy - Level 3 CPD Accredited Course Includes: This Speech & Language Therapy Course is CPD Certified Developed by Specialist Lifetime Access Course Curriculum Speech & Language Therapy Course: Module 01: Introduction to Speech Therapy Module 02: The Science Behind Speech Module 03: Speech Anatomy Module 04: Characteristics of Speech: Linguistic Aspects Module 05: Language Development and Literacy Module 06: Speech and Language Disorders in Children Module 07: Speech and Language Disorders in Adults Learning Outcomes This Speech & Language Therapy Course Comes with: Introduction to Speech Therapy: Understand foundational concepts of speech therapy practices. The Science Behind Speech: Explore the scientific principles underlying speech production and communication. Speech Anatomy: Acquire knowledge of the anatomical structures essential for effective speech. Characteristics of Speech: Linguistic Aspects: Analyse linguistic elements influencing speech characteristics and expression. Language Development and Literacy: Comprehend the interplay between language development and literacy skills. Speech & Language Therapy Disorders: Identify and evaluate speech & language therapy disorders in both children and adults. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Speech & Language Therapy course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Speech & Language Therapy. Moreover, this course is ideal for: Individuals aspiring to enter speech & language therapy professions. Educational professionals seeking a deeper understanding of speech & language therapy. Parents and caregivers interested in supporting children's speech & language therapy development. Healthcare practitioners aiming to enhance their knowledge in speech & language therapy. Linguistics enthusiasts exploring applications in speech and language sciences. Requirements There are no requirements needed to enrol into this Speech & Language Therapycourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Speech & Language Therapy course. Career path After finishing this Speech & Language Therapy course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Speech & Language Therapy are: Speech and Language Therapist Speech Pathology Assistant Communication Support Worker Educational Speech-Language Pathologist Clinical Linguist Adult Speech and Language Therapist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Speech and Language Therapy is an essential course in today's modern world, where effective communication is crucial for personal and professional success. This course provides a comprehensive understanding of various aspects of speech therapy, from the science of speech to the intricacies of speech anatomy, and covers both adult and child speech language disorders. By mastering Speech and Language Therapy, you will gain skills that are highly valuable in everyday life and numerous professional settings. It not only enhances your ability to assist individuals with communication difficulties but also opens up lucrative job opportunities in the UK, where the demand for qualified speech therapists is on the rise. The average salary for a speech therapist in the UK ranges from £26,000 to £41,000 per year. The field of Speech and Language Therapy is growing, with an increasing need for professionals due to rising awareness of speech disorders and their impact on quality of life. This sector is projected to grow by 20% over the next decade. Enrolling in a Speech and Language Therapy course will equip you with vital skills, increase your employability, and allow you to make a significant difference in the lives of those with speech and language challenges. Key Features: CPD Certified Speech and Language Therapy Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: An Overview of Speech Therapy Module 02: Characteristics of Speech Linguistic Disciplines Module 03: The Science of Speech Module 04: Speech Anatomy Module 05: Adult Speech Language Disorders Module 06: Child Speech Language Disorders Module 07: Literacy and Language Development Learning Outcomes: Understand principles of speech therapy and its applications in therapy. Identify key characteristics of linguistic disciplines related to speech disorders. Explain scientific foundations underlying speech production and disorders. Describe anatomical structures crucial to speech production and articulation. Analyze speech disorders prevalent in adults and appropriate therapeutic interventions. Evaluate speech and language disorders in children and effective therapeutic approaches. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Speech and Language Therapy course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Speech and Language Therapy. Moreover, this course is ideal for: Aspiring speech therapists seeking foundational knowledge. Students of linguistics interested in speech pathology careers. Healthcare professionals aiming to specialize in speech therapy. Teachers and educators involved in language development programs. Researchers exploring speech and language sciences. Requirements There are no requirements needed to enrol into this Speech and Language Therapy course. We welcome individuals from all backgrounds and levels of experience to enrol into this Speech and Language Therapy course. Career path After finishing this Speech and Language Therapy course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Speech and Language Therapy are: Speech Therapist Speech Pathologist Language Specialist Communication Disorders Specialist Educational Therapist Clinical Linguist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Understanding and Supporting Children and Youth Mental Health will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Understanding and Supporting Children and Youth Mental Health will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Understanding and Supporting Children and Youth Mental Health and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Understanding and Supporting Children and Youth Mental Health is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Understanding and Supporting Children and Youth Mental Health. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Understanding and Supporting Children and Youth Mental Health will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Understanding and Supporting Children and Youth Mental Health Module 01: Introduction to Mental Health 00:22:00 Module 02: Child Psychology 00:28:00 Module 03: Attachment and Relationship Building in Childhood 00:50:00 Module 04: Impacts of Separation and Loss on Attachment 00:28:00 Module 05: Factors that Influence Development 00:36:00 Module 06: Mental Health Problems in Young and Adults 00:14:00 Module 07: Other Mental Health Problems in Young and Adults 00:17:00 Module 08: Autism, ADHD and Dyslexia in Young and Adults 00:26:00 Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults 00:32:00 Module 10: The Self Harming Behaviour 00:17:00 Module 11: Mental Health Treatment and Medicine 00:19:00 Module 12: Mental Health over Life Span and Society in the UK 00:18:00 Module 13: Mental Health Related Legislations in the UK 00:35:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00