This course will explore ways to support and enhance the quality of care provided to the individual approaching end of life, their families and their carers.
Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace
General English is the most popular course at Castleforbes College. Structured to provide the knowledge to deal with everyday situations. It is based around fun and dynamic lessons that will help you become fluent. Our methodology is founded on practice, conversation and entertainment. Our General English course will also teach you the idioms and colloquial terms used in everyday Irish culture, improving your communication skills in Ireland. This process will be done using a variety of textbooks, audio and video recordings, and group activities amongst students. Every student’s programme is overseen by our Director of Studies and teaching staff, from the first day to the last, supporting, answering questions and evaluating their progress as they follow their learning path. The school receives students from all over the world, as General English courses also allow students from outside the EU to learn English in Ireland with a Work-Study Visa.
A level one-to-one tuition
The Cambridge First Certificate in English (FCE) represents the third level examination of the “Cambridge in English for Speakers of Other Languages” classification and it is equivalent to a B2 (Upper Intermediate) level from the Common Framework for European languages. FCE Exam Registration The FCE exams are held on a monthly basis, and if interested, Castleforbes College will provide you with all the necessary information and preparation for the exam. All FCE exams are arranged in external certified centres located in Dublin.
I cover a range of subjects, including mathematics, English and science, as well as targeted preparation for entrance exams such as the 11 plus, ISEB, and more. Additionally, I provide focused support for verbal reasoning and non-verbal reasoning assessments. Importantly, all tuition is bespoke, tailored to your child's unique learning needs and requirements. My goal is to offer comprehensive assistance tailored to the primary education curriculum and specific entrance requirements. I also support children in their transition to secondary school through secondary private tuition and GCSE private tuition in certain subjects. I can always recommend excellent private tutors if I am not able to support a particular subject, so get in touch!
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Getting Started The MBA in Educational Leadership and Management Top Up programme is a dynamic educational offering that aims to equip future educational leaders with essential skills. This programme places a strong emphasis on effective leadership, educational policy, and management within a variety of educational settings. Graduates from this programme emerge well-prepared to take on leadership roles within academic institutions and drive positive changes in the field of education. The MBA in Educational Leadership and Management is designed to empower educators and education professionals with advanced knowledge and skills in leadership and management. This programme presents an excellent opportunity for individuals with a relevant postgraduate diploma or an equivalent qualification to "top up" their credentials to earn a full MBA degree. Throughout this programme, students engage deeply with the intricacies of educational leadership and management, gaining valuable insights into the latest theories, practices, and strategies relevant to the educational sector. The curriculum strongly focuses on critical areas such as leadership theory, organisational management, policy development, and educational change management. The programme provides students with the tools needed to address the complex challenges that educational organisations face today, ultimately enhancing the quality of education. This MBA in Educational Leadership and Management enhances career prospects and actively contributes to improving educational systems. The programme comprises two phases; the first is the Qualifi Level 7 Diploma in Educational Management and Leadership, awarded by Qualifi and delivered by the School of Business and Technology London. The second phase is the MBA in Educational Leadership and Management Top Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements A bachelor's degree Applicant without a bachelor's degree but holding significant relevant experience will be considered for entry on a case-by-case basis. A good command of English (IELTS 6.0 or equivalent). Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase -1 - Qualifi Level 7 Diploma in Educational Management and Leadership The QUALIFI Level 7 Diploma in Educational Management and Leadership is made up of 120 credits, which equates to hours 1200 of TQT. Learners must complete two mandatory units and choose four optional units to achieve a minimum of 120 credits. Mandatory Units Leadership Qualities and Practice in Education Unit Reference -T/618/3135 TQT : 200 Credit : 20 The unit will explore how team performance can be evaluated and optimised to realise strategic business and operational objectives. Contemporary Issues in Education: Theory, Policy and Practice Unit Reference - A/618/3136 TQT : 200 Credit : 20 This unit provides learners with an understanding of the link between educational research, policy and practice. Optional Units Managing Change in an Educational Context Unit Reference - F/618/3137 TQT : 200 Credit : 20 This unit aims to develop learners' understanding of educational leadership and management in supporting change and developing leadership in their educational context. Pedagogy and Practice in Education Unit Reference - J/618/3138 TQT : 200 Credit : 20 This unit aims to develop learners' theoretical and practical grounding in approaches to teaching and learning related to subject academic knowledge and educational practices. Leading Reflective Practice in Education Unit Reference - L/618/3139 TQT : 200 Credit : 20 This unit aims to develop learners' understanding of reflective practice to apply this to their and other's roles in an educational context, leading to planning for personal development. Research Methods in Education Unit Reference - F/618/3140 TQT : 200 Credit : 20 This unit aims to develop research skills, including different approaches, proposal formulation, planning, data analysis, and exploring research's relationship with evidence-based practice. Postgraduate Study of Childhood, Education and Family Support Unit Reference - A/650/6687 TQT : 200 Credit : 20 The unit will offer a framework for each individual's evaluation of their academic and professional action plans for personal and professional learning. Research Methods for Childhood, Education and Family Support Unit Reference - D/650/6688 TQT : 200 Credit : 20 This unit aims to help learners identify and develop a focus on research and approaches to data analysis, such as phenomenological and hermeneutic approaches and descriptive statistics. Triangulating Theory and Practice Unit Reference - F/650/6689 TQT : 200 Credit : 20 This unit aims to assist educators in comprehending the theories that drive recommendations for best practices and calls for action in a challenging and quickly evolving professional context. Contemporary Issues in Education Unit Reference - K/650/6690 TQT : 200 Credit : 20 This unit aims to introduce learners to various emerging topics from many educational sectors. Phase 2 - MBA in Educational Leadership and Management Top-Up Programme Structure Developing Effective Management Systems Dissertation (Major Project) Delivery Methods The programme comprises two phases; the first is the Qualifi Level 7 Diploma in Educational Management and Leadership, awarded by Qualifi and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The program is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the MBA in Educational Leadership and Management Top Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
The Paediatric First aid course provides the comprehensive set of practical skills needed by people working in childcare settings. Giving both the ability and knowledge to deal with first aid emergencies.