4411 Professional Development courses

We share the secrets of how to make one of the most challenging areas of managing people into one of the simplest and most rewarding. Build motivated and effective teams through managers who are skilled in setting challenging but achievable goals, measuring performance and giving great feedback.

Refresh and revitalise your sales teams with a bespoke sales training programme that’s designed to lift their skills and motivation. Our sales experts use learner-centred and coaching methodologies to provide top tips to make a difference to success rates and relationships straight away. Stripped-back sales skills with sensational results, a bespoke course may include: Applying the steps of any sales cycle to your market Communication and relationship building Qualifying and questioning skills Prospecting and pre-call planning Making a pitch Emotional intelligence in sales Objection handling Closing the deal

About UX Academy: UX Academy provides live online hands-on training to help you take the next step in your career no matter what level you’re at. Offering Beginner, Intermediate UX courses, Product Design, Strategy and Voice Design developed in collaboration with Amazon.

Artificial Intelligence brings exciting new opportunities to the field of Conversational User Interfaces (CUI). Learn key concepts and proven design methods to deliver cutting-edge experiences and reach better business outcomes. Silvia Podesta is a Designer in the Client Engineering Team at IBM Nordics. She leverages design thinking, service and UX design to help clients identify opportunities for innovation and pioneer transformational experiences through IBM technology.

A licensed retail tyre technician is likely to come from a number of backgrounds, e.g. apprentice, trainee or from another company where they have gained experience, but may not hold the relevent qualification or where the qualificatiion is old and out of date. For an individual to apply for the LRTT, they must be assessed as a competent practitioner and have the relevent knowledge in the following covering car, light van and 4×4: Tyre fitting Tyre repair Wheel balancing Four-wheel alignment Tyre pressure monitoring systems (TPMS) Manual handling and safe working practices.   INTERESTED? PFTP are proud to have been awarded approval by the NTDA to offer this valuable licence to our customers. To find out more, please either telephone us on 024 76325880, use the live talk function to talk to one of our sales operatives or visit our contact page to leave a message. We look forward to hearing from you!

This route is aimed as commercial vehicle tyre technicians and covers the following competencies: Truck tyre fitting Specialist and multi-piece wheels Agricultural tyre fitting Earth mover tyre fitting Industrial tyre fitting INTERESTED? PFTP are proud to have been awarded approval by the NTDA to offer this valuable licence to our customers. To find out more, please either telephone us on 024 76325880, use the live talk function to talk to one of our sales operatives or visit our contact page to leave a message. We look forward to hearing from you!

This route is considered a progression for the tyre technician. To qualify for the LVST vehicle Technician course, you must already hold the LRTT and in addition be assessed as a competent practitioner with the relevant knowledge in the following covering car, light van and 4×4: Customer liaison Vehicle inspection and appraisal Battery and related components Exhaust systems Braking systems Computer-based testing equipment. We evaluate your current skills and certifications to create a training package perfectly suited to you. Each LVST course is unique as we provide additional training, where required, to complement your current certifications and knowledge. The light vehicle service technician license shows that you have all the know-how and skills required to proficiently and independently diagnose and repair light vehicles. On achieving this auto technician license, you will be able to practically and proficiently demonstrate the skills required for repairing light vehicles.  Offered by our fully licensed and experienced technicians, this license has been designed for mechanics/technicians that do not necessarily hold any formal qualifications. With decades of experience delivering high-quality automotive training courses, we are a small business that takes pride in the value and quality of service we provide. INTERESTED? PFTP is proud to have been awarded approval by the NTDA to offer this valuable licence to our customers. To find out more, please either telephone us on 024 76325880 or enquire below. We look forward to hearing from you!

The IMI Roadside Safety programme is a blended learning course consisting of an online learning package followed by a face to face training and assessment session. The course is aimed at Truck and Light Vehicle Tyre Technicians involved with working on the roadside and whilst not essential, we advise that candidates should have completed a recognised course in Heavy or Light Vehicle Tyre Fitting and possess good communication skills. Successful candidates will receive the IMI Quality Approved Award in Roadside Safety as well as the NTDA REACT Licence to Work on the Roadside. Course Details:  Online training program to be worked through at the candidates own pace. Up to one day training and assessment session. Course Content Theoretical Identification of essential service vehicle equipment Personal Protective Equipment to be used at the roadside The main requirements of PAS43 and the REACT licence Pre-breakdown planning and dynamic risk assessment Attending a breakdown and making the area safe Clearing up and leaving the scene safely Practical Service vehicle inspection and equipment condition reporting Simulated attendance a motorway breakdown for the purposes of making the scene safe (please note, there is no wheel removal or tyre fitting activities included in this course or test. (Please view the High Performance Car Tyre or Truck Tyre Fitting courses for this) IMI assessment and test A multi-choice theory question paper Two practical assessments, observed by an IMI approved assessor covering a service vehicle and equipment inspection and attending a simulated motorway breakdown. It is required that each candidate supply their own fully equipped service vehicle for this assessment What’s included Fully qualified and experienced trainers Online training program Examinations, Certification and REACT licence fees To find out more, please use the live chat function, visit our contact page or call us on 024 76325880

The NTDA Tyre Technician Development Scheme was introduced following the huge success of the REACT working safely at the roadside licensing scheme. the recent changes to the apprenticeship framework and the general interest expressed by NTDA tyre retailers to have a standardised licensing scheme for retail centre based personnel. This scheme, effectively, is intended to act as a form of self-regulation for the tyre retail industry and represents a very exciting opportunity for both employers and employees in that it improves the mobility of tyre technicians by providing them with a nationally recognised license designed to demonstrate their competency. Similar self-regulation schemes have proven highly effective in other industries, such as the Electro-technical certification Scheme (ECS), which has issued thousands of cards to competent electricians. The NTDA Tyre Technician Professional Development Scheme is based on the following structure: Licensed Retail Tyre Technician (LRTT) Licensed Vehicle service Technician (LVST) Licensed Commercial Tyre Technician (LCTT) (This does not replace the REACT license to work safely at the roadside, which will remain unchanged, as it relates to roadside safe working as opposed to specific commercial tyre fitting competencies) The common criteria for a company to apply for any of the licenses is as follows: Whether applications are submitted by a tyre retailer, manufacture’s training department, or independent training provider, an individual must have been trained or re-trained and assessed as competent against the relevant occupational standards criteria for each license. Evidence of this (such as certificates, training records etc.), must be retained and made available when requested by the NTDA who will maintain a database of all licensed personnel. INTERESTED? PFTP is proud to have been awarded approval by the NTDA to offer this valuable licence to our customers. To find out more, please either telephone us on 024 76325880, use the live talk function to talk to one of our sales operatives or visit our contact page to leave a message. We look forward to hearing from you!

Overview of Telehandler Training Course Telehandler Training or Telehandler Courses is an essential program designed to equip operators with the necessary skills and knowledge to safely and efficiently operate telehandlers. These versatile machines, commonly used in agriculture, construction, and warehousing, require precise handling due to their complex controls and varied load capacities. Our Telehandler Courses will help you achieve your goal to be a successful Telehandler Operator. The importance of comprehensive telehandler training cannot be overstated. It ensures that operators are well-versed in both the theoretical and practical aspects of handling these machines, significantly reducing the risk of accidents and injuries on the job. Moreover, proper Telehandler training aids in maximising the operational efficiency of telehandlers, which can contribute to the timely completion of projects and the effective management of resources. In various industries, telehandlers play a critical role in lifting and transporting heavy materials over obstacles and uneven terrain, making the Telehandler course crucial for anyone involved in operations that require heavy lifting and material handling. The Telehandler courses covers a range of topics, including safety regulations, operational techniques, maintenance basics, and troubleshooting common issues, ensuring that all participants are prepared to handle the demands of operating a telehandler in any setting. Booking the Telehandler Training couldn’t be easier. Book Now