Managing others effectively by creating an environment of psychological safety and nurturing development & growth.
Customer Service - Getting it Right - 1 day training course delivered in Nottingham Enables participants to review and explore the true meaning of “excellent customer service”. It focuses on the challenges – and rewards of managing both internal and external customers effectively face to face and over the telephone.
Understanding Finance 1 day training course delivered in Nottingham This course will provide an overview of the most common financial terms and provide techniques to help you to understand and control your finances.
It is a requirement of the Health & Safety law that employers provide a safe and healthy environment to work in. If your assessment of first aid needs highlights the need for qualified first aiders, then this level 3 qualification (level 6 in Scotland) will provide you with suitable, highly trained personnel. This comprehensive three-day course covers a wide range of first aid emergencies, enabling all participants to deal with emergency situations with confidence in a prompt, safe and effective way. In addition, this course will include any protocol changes that may have arisen since their last training course.
Traibcert Awareness online course is a comprehensive package that delves into every nook and corner you deserve to know about ISO 17043 & ISO 19011, including all the erstwhile requirements and pragmatic impeccability for compliance. The course is durably defined for novices who exhibit great affinity towards Proficiency testing management and ISO standards.
A second quantum revolution with far reaching applications is unfolding. This non-technical course will teach you how to navigate the rise of quantum technologies and its applications across industries. Whether you want to know what’s behind the buzzwords or whether you want to perhaps use quantum technologies yourself either in a personal context or in a corporation or other organisation, this course will teach you how. There is no prerequisite for taking this course.
A personalised resilience profile and 60 minute coaching and exploration session for those who want to develop their capacity to adapt positively in an ever changing world.
This coaching programme is for aspiring women leaders in higher education, delivered in real time, fully online. Five workshops have been designed to support you in a group environment to work actively towards realising your professional goals, whatever they may look like, focused on leadership at all levels in higher education. HE needs leaders like you - workshops with Coach Academic will help to propel you to becoming one. For all academics who are female/identify as female. During this coaching experience you will explore and learn from: - your values and beliefs, and how they impact on your professional identity and actions - your beliefs about higher education, leadership, and yourself - your strengths and how to harness them for impact - your areas for development, and embracing the actions you choose to address these - your internal and external blockers, and how to manage these - your motivation - why do you want to lead in HE? From these you will be able to build your confidence and your leadership identity, and take concrete steps towards becoming the leader you aspire to be.