To help address this complex and yet commonplace experience, we’ve designed a one-day workshop to help professionals who experience passive-aggressive behaviour and toxic interpersonal communication in the workplace cope more effectively. Designed to be a decisive first step into gaining control over workplace toxicity, over the course of one day, attendees will be taught to recognise patterns of passive-aggressive behaviours and will learn how to respond appropriately to it. The workshop we will work through exercises to help demystify passive-aggressiveness so that it can be rendered increasingly more harmless to those who experience it routinely. Through specially designed exercises informed by the field of Emotion Psychology and Neuroscience you will also learn how to be less affected by it without resorting to repressing your emotions and shutting down.
Level 3 Award in Education and Training: Elevate your career as a certified educator! Gain essential teaching skills, curriculum expertise, and effective classroom management. Flexible study options with ongoing support. Enrol now to advance your teaching journey
Estimating for Business Analysts: Virtual In-House Training A business analyst does not have authority to estimate the project and will not be held responsible for the project staying within the proposed budget; however, the business analyst does participate in various planning exercises with the project team. Many times the business analyst is on his or her own, required to provide estimates of how long it will take to perform their tasks. This course acquaints you with the basics of estimating from the point of view of the business analyst, emphasizing time estimates for the work. It also covers some of the product cost estimates that a business analyst may have to provide when the business is performing a cost/benefit analysis for the project. What you will Learn You'll learn how to: Translate business needs and requirements into estimates Estimate durations using a variety of techniques Negotiate differences in estimates Getting Started Introductions Course structure Course goals and objectives Foundation Concepts The importance of estimating to a business analyst The good and bad of estimating The project context The meaning of good estimating Focuses of estimating Characteristics of a good estimate Estimating the Time Requirements Applicable BABOK® Knowledge Areas Business Analysis Planning and Monitoring Elicitation and Collaboration Estimating the elicitation Information Gathering Plan Relative times for elicitation activities Planning and estimating the business analysis approach and activities Planning the business analysis activities Impact of process Estimating the Product Estimating the value of the product Business analyst's role Defining and determining value Function and use case points Agile estimating Planning Poker Other agile estimating techniques Negotiating estimates Negotiation techniques Negotiation approaches Summary What did we learn, and how can we implement this in our work environment?
The ACTIVE Coaching® system provides powerful, effective coaching to un-lock employee potential, improve motivation as well as build self-confidence.
The BCS Foundation Certificate in Business Analysis is a foundation- level certification that provides a broad understanding of business analysis principles and techniques. It is offered by the British Computer Society (BCS), a professional association for IT professionals.
In today's fast-changing competitive environment, people in all roles need to have more commercial awareness and responsibility.
Are you new to teaching? Do you want to start your career as an educator, but are unsure of where to start? Take the first step with our Level 3 Award in Education and Training. This qualification will give you the time to learn and develop your teaching skills, while learning from others who have already been through the process. You'll also develop an understanding of how we learn, teaching styles, assessment and more. The course is nationally recognised and offers a benchmark qualification for adult education. It's an ideal stepping stone towards a Level 4 qualification—and it's a great way to kickstart your career!
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