4384 Professional Development courses

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: Harassment Laws: The definition of sexual harassment and quid pro quo. Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). Creating a happy work environment free from hostility and discomfort. Reporting: What to do when employees witness or experience harassment. Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: Identify the signs of Harassment and take steps to prevent it, Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, Involve the correct individuals in being made aware of the occurrence, and Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only.   Online Format—Workplace Professionalism is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

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Duration 5 Days 30 CPD hours This course is intended for This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications. Overview Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site. This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10. Prerequisites Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing. Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management. Installation, configuration, and troubleshooting for Windows-based personal computers. Basic concepts of public key infrastructure (PKI) security. Basic understanding of scripting and Windows PowerShell syntax. Basic understanding of Windows Server roles and services. Basic understanding of the configuration options for iOS and Android Mobile device platforms. 1 - Managing computers and mobile devices in the enterprise Overview of systems management by using enterprise management solutions Overview of the Configuration Manager architecture Overview of the Configuration Manager administrative tools Tools for monitoring and troubleshooting a Configuration Manager site 2 - Analyzing data using queries, reports, and CMPivot Introduction to queries Configuring SQL Server Reporting Services Analyzing the real-time state of a device by using CMPivot 3 - Preparing the Configuration Manager management infrastructure Configuring site boundaries and boundary groups Configuring resource discovery Organizing resources using device and user collections 4 - Deploying and managing the Configuration Manager client Overview of the Configuration Manager client Deploying the Configuration Manager client Configuring and monitoring client status Managing client settings and performing management operations 5 - Managing inventory for PCs and applications Overview of inventory collection Configuring hardware and software inventory Managing inventory collection Configuring software metering Configuring and managing Asset Intelligence 6 - Distributing and managing content used for deployments Preparing the infrastructure for content management Distributing and managing content on distribution points 7 - Deploying and managing applications Overview of application management Creating applications Deploying applications Managing applications Deploying and managing Windows apps 8 - Maintaining software updates for managed PCs The software updates process Preparing a Configuration Manager site for software updates Managing software updates Configuring automatic deployment rules Monitoring and troubleshooting software updates Enabling third-party updates 9 - Implementing Defender Protection for managed PCs Overview of Endpoint Protection in Configuration Manager Configuring, deploying, and monitoring Endpoint Protection policies Configuring and deploying advanced threat policies 10 - Managing compliance and secure data access Overview of Compliance Settings Configuring compliance settings Viewing compliance results Managing resource and data access 11 - Managing operating system deployment An overview of operating system deployment Preparing a site for operating system deployment Deploying an operating system Managing Windows as a service 12 - Managing and maintaining a Configuration Manager site Configuring role-based administration Configuring Remote Tools Overview of Configuration Manager site maintenance and Management Insights Backing up and recovering a Configuration Manager site Updating the Configuration Manager infrastructure 13 - What?s new in Microsoft Endpoint Configuration Manager Whats new in Microsoft Endpoint Manager covering each semi annual release Additional course details: Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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Unlock Your Potential as a Team Leader or Supervisor with Our Level 3 Course This qualification is for Supervisors, Team leaders, Project officers, Shift supervisor, Foreperson, and Shift manager. A Team leader or supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions, and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role. Learn about the Cavity Training Team Leader or Supervisor Course This qualification allows candidates to learn, develop and practice the skills required for employment and a career in Management. The content covers all essential areas of team leader and supervisor skills. Key responsibilities are likely to include supporting, managing, and developing team members, managing projects, planning, and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally. Fees This course can be completed as an government funded apprenticeship, through Cavity Training, or as a privately funded course for £2500. You can either pay as a lump sum or alternatively, you can split into 12 instalments. Entry requirements Whilst any entry requirements will be a matter for individual employers, a minimum of English & Maths GCSE are required. Structure Our candidates are trained to the highest standards and are fully supported to develop all of the knowledge, skills and behaviours required to be an outstanding Team Leader. The course duration is typically 12 – 18 months. Knowledge Our course is delivered via live training webinars with specialist tutors. Skills and Behaviours You will be appointed a designated Skills Coach, who will coach you through your qualification and complete regular assessments with you to support you to complete your qualification. You will have weekly contact from our training team. How we compare with our competitors? Don't just take our word for it, here is what our staff think Bridget I did my course years ago. It was classroom based one night per week. I think I would prefer to be more ‘hands on’ like it is now. Cavity really are a great company to work for. I truly believe that there expertise will ensure the next generation are amazing! Gina I did mine over an apprenticeship but the company my employer used wasn’t great and I didn’t get much support. Although I passed I can only imagine the length that Cavity have gone to to ensure that the students feel supported. As an employee, its super! Enquire Today

Creating Family Friendly Museums: Afternoon Cuppa Session (Wales) Monday 7 July, 2-3pm Join us for an informal virtual briefing and Q&A session to help you think about low and no cost changes you could make to enhance your museum’s family provision using the Kids in Museums Manifesto. The Kids in Museums Manifesto is a set of simple guidelines for museums, heritage sites and cultural organisations, which we update every two years. In late 2024, we consulted hundreds of children, young people and families about what makes a heritage site a great place to visit, using their responses to shape a new version of the Manifesto. In this session, we will introduce the new version, along with low and no cost changes you could make to improve your museum for a family audience. You can also find out about the Kids in Museums Manifesto Self-Assessment Tool, which can support you to do a light touch self-audit of how well your museum or heritage site meets the Kids in Museums Manifesto. The Kids in Museums Manifesto Self-Assessment Tool is particularly aimed those with limited budgets. In this session, we will: Provide a range of practical ideas to inspire your family friendly provision. Share how your organisation can use the Kids in Museums Manifesto Self-Assessment Tool to improve your family offer. Hear a case study from Ruthin Gaol about the changes they made to their family offer following a Kids in Museums Family Friendly Museum Audit. Please bring along your own cuppa and snacks! Take a look at the full schedule. This event will be delivered virtually over one hour. This session will be delivered in English with bilingual slides, with the option to provide a Welsh language interpreter. The Kids in Museums Manifesto and self-assessment tool are also available in Welsh. Generously supported by the Welsh Government. Who should attend? This training is aimed at staff and volunteers who work in museums, art galleries and heritage sites who are interested in making their organisations more family friendly. This training webinar is for staff and volunteers from Welsh museums only. Creu Amgueddfeydd sy’n Croesawu Teuluoedd: Sesiwn Paned Prynhawn (Cymru) Dydd Llun 7 Gorffennaf, 2-3pm Ymunwch â ni ar gyfer sesiwn briffio a holi ac ateb anffurfiol ar-lein i’ch helpu i ystyried sut y gallech chi wneud newidiadau am ddim, neu am gost isel, i wella darpariaeth eich amgueddfa i deuluoedd gan ddefnyddio Maniffesto Kids in Museums. Mae Maniffesto Kids in Museums yn gyfres o ganllawiau syml i amgueddfeydd, safleoedd treftadaeth a sefydliadau diwylliannol, yr ydym yn ei ddiweddaru bob dwy flynedd. Tua diwedd 2024, aethom ati i holi cannoedd o blant, pobl ifanc a theuluoedd am yr hyn sy’n gwneud safle treftadaeth yn lle da i ymweld ag o. Yna aethom ati i ddefnyddio eu hatebion i siapio fersiwn newydd o’r Maniffesto. Yn y sesiwn hon, byddwn yn cyflwyno’r fersiwn newydd hwn, ac yn awgrymu newidiadau cost isel, neu am ddim, y gallech eu gwneud i wella eich amgueddfa i deuluoedd sy’n ymweld. Gallwch hefyd ddysgu am Offeryn Hunanasesu Maniffesto Kids in Museums, sy’n gallu eich cefnogi chi i wneud hunan-archwiliad ysgafn o’r graddau y mae eich amgueddfa neu safle treftadaeth yn cyfateb â Maniffesto Kids in Museums. Mae Offeryn Hunanasesu Maniffesto Kids in Museums wedi’i anelu’n arbennig at safleoedd sydd â chyllidebau cyfyngedig. Yn y sesiwn hon, byddwn yn: Cynnig amrywiaeth o syniadau ymarferol i ysbrydoli eich darpariaeth sy’n addas i deuluoedd. Rhannu sut y gall eich sefydliad ddefnyddio Offeryn Hunanasesu Kids in Museums i wella eich cynnig i deuluoedd. Clywed astudiaeth achos o Garchar Rhuthun am y newidiadau a wnaethant i’w cynnig i deuluoedd yn dilyn Archwiliad Amgueddfeydd sy’n Croesawu Teuluoedd gan Kids in Museums. Dewch â’ch paned a’ch byrbryd eich hun! Gwelwch yr amserlen lawn. Bydd y sesiwn hon yn para awr ac yn cael ei darparu ar-lein. Bydd yn cael ei chyflwyno drwy gyfrwng y Saesneg gyda sleidiau dwyieithog, a’r opsiwn i gael cyfieithydd Cymraeg. Mae Maniffesto Kids in Museums a’r pecyn hunanasesu ar gael yn Gymraeg hefyd. Gyda chefnogaeth hael gan Lywodraeth Cymru. Pwy ddylai fynychu? Mae’r hyfforddiant hwn wedi’i fwriadu ar gyfer staff a gwirfoddolwyr sy’n gweithio mewn amgueddfeydd, orielau celf a safleoedd treftadaeth sydd â diddordeb mewn gwneud eu sefydliadau’n fwy croesawgar i deuluoedd. Mae’r gweminar hyfforddi hwn i staff a gwirfoddolwyr mewn amgueddfeydd yng Nghymru yn unig.  

We are excited to introduce to you our 5 Day In-Person Training for Intermediate & Advanced Level. The goal of the training is deep learning about Design Thinking, UX Maturity, and enhancing your UX knowledge. The five-days training offers a path to learn more about UX teamwork, collaboration, and communication. The maximum size of the class is 6 people to ensure interaction between the students and the teacher.

Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. Course Category Team Building and Leadership Visioning and Problem Solving Strategic Work Early Years Description “The leaders who work most effectively, it seems to me, never say ‘I’. And that’s not because they have trained themselves not to say ‘I’. They don’t think ‘I’. They think ‘we’; they think ‘team’. They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit…. This is what creates trust, what enables you to get the task done.”PETER DRUCKER. Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. With these new skills you will also increase your abilities in co-operative partnerships and network building. Communication is at the core of what you do; it’s how we influence people. We use it for persuading others, creating alliances, gaining support, motivating others and teaching. Being good at communicating with others will allow you to influence them and this in turn will make you more effective whilst making your job easier. A lot of our time at work consists of acting, taking or giving instructions. Past research shows that lack of good communication at the work place is not uncommon. This has a high cost including tension amongst staff and lower trust levels and effectiveness. Problems can be caused when communication problems result in instructions being misinterpreted. A simple discussion can be turned into a conflict just by poor communication. What communication skills are needed in the 21st century for the most effective leaders and managers of schools, colleges and early years settings? Would the following qualities make sense to you in describing your communication with staff, parents and your wider community? a high concern for both people and outcomes a style motivated by relationship building the flexibility to change leadership styles depending on the challenge the ability to follow as well as lead a team leadership style< able to communicate and engage the emotional support of staff quiet leadership with restraint, modesty and tenacity Perhaps you would add to or challenge this list of attributes? How do you deal with ‘yes buts’ and those who don’t do what you ask them to do? How do you motivate? How do you encourage? During this training we will explore your communication in a range of challenging situations and build consensus around desirable communication skills. Testimonials Be the first to comment on this training… Learning Objectives To explore effective communication skills for leaders and managers Self reflection and feedback opportunities To develop and extend your repertoire of communication skills Deepen your understanding of team members who don’t do what you ask and expect them to do Who Is It For? Leaders and managers of schools, colleges and early years settings Course Content Exploration of typical challenging situations- skill practice Building Shared Vision for communication Opportunities to develop and extend your communication skills for leadership in a safe environment

Course Category Team Building and Leadership Visioning and Problem Solving Strategic Work Online Course now available via Teachable Platform – Chairing Meetings Learn at your own pace… lots of text and video support Description Meetings can be dreadful and bad chairing makes them worse. On this day we look at transformational person centred approaches to approaching the chairing of meetings. We provide deeper insights into the psychological processes that make this role challenging. ‘Best Saves’ for those really difficult moments when chairing meetings are creatively explored. We provide a practical, skill based and creative approach best delivered over 2 days. Testimonials “One of the most valuable things I have come across in the whole year” Learning Objectives To identify characteristics of meetings that matter- what excellent chairing looks like To strengthen person centred dimensions to chairing meetings To clarify the meetings we never want to be part of To create a visual graphic and words that uniquely illuminate what great meetings and chairing looks like To explore the various hats that group members and chairs can wear For participants to improve their chairing skills by receiving feedback To explore how to bring creativity into stuck meetings To Explore psychodynamic processes of resistance, projection, splitting and transference- as well as how to process these dynamics Who Is It For? Anyone who has to chair meetings Course Content Setting a Good tone/Exploring the ‘whole elephant’ – story so far of experience in chairing meetings – good and bad meetings – graphiced timeline and highs and lows of story so far Meetings I do not want – negative chairing…. Thinking Hats and Values – linked to role of chair – where are hats when things are going well and where are they when things are not? Our shared vision for great meetings and excellent chairing? Personal planning for future chairing – what do I need to get better at – what should I manage? Specific skill teaching – re when things go wrong – eg tears, personal attacks, talking in side conversations, silent members, lack of contribution, anger and so on…‘best saves’ explored with group – using live role play – with one chair Solution Circle demonstration – chairing skills/problem solving modelled – approach when teams stuck… Emotional elements of chairing – ‘its not personal’ – splitting, projection, transference explored and ‘handling projections’ activity Vision and Road Blocks – small groups chaired and minuted – creative problem solving – Blocks to vision of great meetings creatively removed or worked around

This Level 4 course aims to equip professionals with the knowledge about the skills and practical behaviours which are required for them to step into a leadership/management role. The demand for management roles is expected to grow in the coming years. This is due to a number of factors, including: The ageing population, which is leading to a shortage of skilled workers. The increasing complexity of businesses requires more managers to oversee operations. The growing importance of technology is creating new opportunities for managers to lead and innovate.