To provide the knowledge and skills required to perform an internal audit of part of a quality management system based on ISO 9001 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.
Course Overview Do you sometimes zone out in meetings? Do you want to become a better communicator at work? The Listening Skills: The Ultimate Workplace Soft Skills course will teach you how to be a better listener and communicator to form positive working relationships and improve the way you retain information. It includes tips and guidance for listening on the phone, reading people's body language, improving your attention, and much more. This course is open to anyone who wants to learn important soft skills to sharpen their communication skills at work. On completion, you will be able to implement active listening to take more efficient notes, strengthen working relationships and understand spoken information delivered. You will become a more focused person, with the ability to create better connections with those around you. This best selling Listening Skills: The Ultimate Workplace Soft Skills has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Listening Skills: The Ultimate Workplace Soft Skills is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Listening Skills: The Ultimate Workplace Soft Skills is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Listening Skills: The Ultimate Workplace Soft Skills is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Listening Skills: The Ultimate Workplace Soft Skills, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Listening Skills: The Ultimate Workplace Soft Skills will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Listening Skills: The Ultimate Workplace Soft Skills to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
The BCS Practitioner Certificate in Business Analysis Practice, an advanced course honing expertise in business analysis. Master practical techniques, stakeholder engagement, and requirements engineering. About this course £396.00 110 lessons Accredited training Certificate of completion included Course curriculum IntroductionCourse Introduction Session 11.1 Learning Objectives1.2 Understanding the Strategic Context1.3 SWOT Analysis1.4 VMOST Analysis1.5 Resource Audit1.6 Porter's Five Forces1.6 PESTLE Analysis1.7 Balanced Business Scorecard(BSC)1.8 Performance Measurement and VMOST1.9 Critical Success Factors(CSF's), Key Performance Indicators(KPI's) and Targets1.10 Attributes of Good Objectives(SMART)1.11 How does it all work together?1.12 Test Your Knowledge Session 22.1 Learning Objectives2.2 Introduction2.3 What is a Stakeholder?2.4 Stakeholder Engagement and the Strategic Context2.5 Stakeholder Engagement2.6 Stakeholder Analysis2.7 The Stakeholder Wheel2.8 Power Interest Grid2.9 RACI Chart2.10 Understanding Stakeholder Perspectives2.11 Stakeholder and Business Perspectives2.12 The CATWOE Technique2.13 Root Definition2.14 Identifying Conflicts2.15 Test Your Knowledge Session 33.1 Learning Objectives3.2 Background Research3.3 Investigation Techniques3.4 Tools to Represent the Current State3.5 Test Your Knowledge Session 44.1 Learning Objectives4.2 Introduction4.3 What is a Business Activity Model?4.4 The Approach to Business Activity Modelling4.5 The Benefits of a Business Activity Model4.6 Corner Shop Example of a Business Activity Model4.7 Building the Business Activity Model4.8 Common Errors in a Business Activity Model4.9 Producing a Consensus Model4.10 Business Events4.11 Business Rules4.12 Identifying Areas of Concern4.13 Target Operating Model (TOM)4.14 Defining the New Business ModelTest Your Knowledge Session 55.1 Learning Objectives5.2 Introduction5.3 Design Thinking5.4 Divergent Thinking5.5 Gap Analysis5.6 Formulating Options5.7 Areas of FeasibilityTest Your Knowlege
The BCS Practitioner Certificate in Requirements Engineering, an advanced course unlocking the art of effective requirement's management. Gain mastery in elicitation, analysis, documentation, and validation. About this course £396.00 28 lessons Accredited training Certificate of completion included Course curriculum IntroductionIntroduction to Requirements Engineering Module 1Lesson - Define Requirements & Project ScopeTest Your Knowledge Quiz Module 2Lesson - Elicit RequirementsTest Your Knowledge Quiz Module 3Lesson - Record Requirements in DocumentationTest Your Knowledge Quiz Module 4Lesson - Build Models & Prototypes to Represent the RequirementsTest Your Knowledge - Quiz Module 5Lesson - Collaborate & Communicate with Stakeholders to Clarify RequirementsTest Your Knowledge Quiz
The BCS Practitioner Certificate in Modelling Business Processes, an advanced program focusing on business process modelling. Acquire in-depth knowledge of process mapping, analysis, and improvement techniques. About this course £396.00 18 lessons Accredited training Certificate of completion included Course curriculum IntroductionIntroduction Module 1Lesson 1 - The Context for Business Process ModellingTest Your Knowledge Quiz Module 2Lesson - Modelling at Enterprise LevelTest Your Knowledge Quiz Module 3Lesson - Modelling at Event-Response LevelTest Your Knowledge Quiz Module 4Lesson - Modelling at Actor-Task LevelTest Your Knowledge Quiz Module 5Lesson - Improving Business ProcessesTest Your Knowledge Quiz
Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
24 Hour Flash Deal **33-in-1 Business Analyst Certification Mega Bundle** Business Analyst Certification Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Business Analyst Certification package online with Studyhub through our online learning platform. The Business Analyst Certification bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Business Analyst Certification course provides complete 360-degree training on Business Analyst Certification. You'll get not one, not two, not three, but thirty-three Business Analyst Certification courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Business Analyst Certification courses are yours for as long as you want them once you enrol in this course This Business Analyst Certification Bundle consists the following career oriented courses: Course 01: Business Analysis Certification & Corporate Investigation Training Course 02: Strategic Business Management Course 03: Business Management and Finance Course Course 04: Fundamentals of Business Analysis Course 05: Business Management Course 06: Level 3 Diploma in Business Administration Course 07: Strategic Planning and Implementation Course 08: Operations Management Course 09: Business Analysis Level 3 Course 10: Business Strategy Planning Course 11: Enterprise Resource Planning (ERP) Course 12: Project Management Course 13: Risk Management Course 14: Corporate Risk And Crisis Management Course 15: Governance and Risk Management Course 16: Financial Risk Management: Strategies for Success Course 17: Leadership Skills Training Course 18: Leadership and Management Essential Skill Course 19: Team Management Course 20: Talent Management & Employee Retention Techniques Course 21: Performance Management Course 22: Modern Business Etiquette Mastery Course 23: Quality Management and Strategic Training - ISO 9001 Course 24: Process Mapping Course 25: RCA: Root Cause Analysis Course 26: Process Improvement Course 27: Change Management Course 28: Lean Six Sigma White Belt course Course 29: Six Sigma Green Belt Diploma Course 30: Six Sigma Black Belt - Advance Diploma Course 31: Agile Project Management Diploma Course 32: The 5S Lean Methodology in Action Course 33: Lean Leadership, Culture and Management - Online Diploma In this exclusive Business Analyst Certification bundle, you really hit the jackpot. Here's what you get: Step by step Business Analyst Certification lessons One to one assistance from Business Analyst Certification professionals if you need it Innovative exams to test your knowledge after the Business Analyst Certification course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Business Analyst Certification courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Business Analyst Certification certificate and transcript on the next working day Easily learn the Business Analyst Certification skills and knowledge you want from the comfort of your home The Business Analyst Certification course has been prepared by focusing largely on Business Analyst Certification career readiness. It has been designed by our Business Analyst Certification specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Business Analyst Certification Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Business Analyst Certification bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Business Analyst Certification Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Business Analyst Certification Elementary modules, allowing our students to grasp each lesson quickly. The Business Analyst Certification course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Analyst Certification training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Business Analyst Certification After completing this course you can progress towards- International Institute of Business Analysis BCS Foundation Certificate in Business Analysis BCS International Diploma in Business Analysis BCS Practitioner Certificate in Business Analysis Practice BCS Practitioner Award in Business Skills for the IT Professional iSQI Certified Agile Business Analysis Agile Business Analysis (AgileBA) Foundation Certificate Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Business Analyst Certification course, all you need is - A smart device A secure internet connection And a keen interest in Business Analyst Certification Career path You will be able to kickstart your Business Analyst Certification career because this course includes various courses as a bonus. This Business Analyst Certification is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Business Analyst Certification career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
Project management is important because it helps every part of the business run more efficiently and effectively. When done correctly, it enables leadership to plan and manage projects so that every objective and deliverable is completed on time and within budget. This course provides the knowledge and skills to help you hone your project management skills.
Getting Started The CMI Level 2 Certificate in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The CMI Level 2 Certificate in Team Leading is a shorter course that gives you a broader knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader and wish to develop your team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must: Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals. Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop broader knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Certificate in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 15 credits. The minimum Total Qualification Time is 150 hours, including 50 Guided Learning Hours Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives. 3. Understand team leader's responsibility for welfare in the work area. UNIT2- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3. Be able to monitor and review the team's performance. UNIT3- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required. 2. Be able to identify and resolve customer service issues. UNIT4- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team. 2. Understand how to organise team briefings. 3. Understand how to lead team briefings. UNIT5- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives. 2. Be able to manage the resources effectively and efficiently to achieve team objectives. 3. Be able to identify and reduce resource wastage. UNIT6- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager. 2. Understand how to develop work relationships outside the team. UNIT7- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member. 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.