1859 Professional Development courses

For anyone who wants to develop their management skills.

A four-hour workshop for HR Professionals in the area of Attraction, Selection and Recruitment of Neurodiverse people.

Level 2: Professional Taxi and Private Hire Driver Course provides the basic knowledge needed to start a career as a Taxi/Private Hire Driver in the UK. This course is ideal for any driver new to the industry or for existing drivers wishing to renew their licence through industry recognised qualification. The course also meets the mandatory requirements for local councils and Taxi/Private hire licensing offices in in the United Kingdom. ABOUT THIS COURSE: Level 2: Professional Taxi and Private Hire Driver Course will suit you if you are 19 or over and currently work as a taxi driver, chauffeur or driver in community transport or private hire and you want a recognised qualification and a chance to develop your skills further. You might plan to run your own private hire business. COURSE CONTENT: Health and Safety Routes and Fares Customer Service Vehicle Maintenance Road Safety The Regulatory Framework Routes and Fares Transporting Children, Young People and Individuals who require assistance UNITS COVERED: Unit 1: Health and Safety in the taxi and private hire work environment Unit 2: Road safety when driving Passengers in a taxi or private hire vehicle Unit 3: Professional Customer Service in the Taxi and Private hire Industry Unit 5: The regulatory framework of the taxi and private hire Industry Unit 6: Taxi and private hire services for passengers who require assistance Unit 7: Routes and fares in the taxi and private hire vehicle industries Unit 8: Transporting parcels, luggage, and other items in the taxi and private hire industries Unit 4: Taxi and private hire vehicle maintenance and safety inspections Unit 9: Transporting children and young persons by taxi or private hire vehicle ENTRY REQUIREMENT: There are no formal requirements for this course. However, in order to operate a taxi or private hire vehicle, learners must be in possession of a local council-issued taxi or private hire vehicle (PHV) licence. The licence will specify the locations/areas in which the learner is allowed to operate a taxi/private hire vehicle. COURSE ASSESSMENT: This course be assessed through on-screen multiple choice question test at the end of each session and an observation test. HOW MUCH THIS COURSE COST? Level 2: Professional Taxi and Private Hire Driver Course will cost £299.99. There is no any hidden fess/cost.

We deliver Workplace PAT Testing Courses across most of the UK to assist businesses with Compliance. We also work with Bridges into Work and ReACT in association with Careers Wales and the Welsh Government to offer work based skills which some Candidates could be eligible for Government funding.

This Strategy Challenge workshop is designed to provide an opportunity for senior management teams to practice and develop their strategic thinking skills - individually and collectively. It gives a 'safe space' and uses examples designed to 'stretch the strategic thinking muscles'

Course Introduction Covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms Please note: this course is for health care professionals and nurses only. About this event Course Introduction This course concentrates on B12 deficiency, symptoms, treatments and management. The course covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms of pernicious anaemia. This course is interactive and we include case studies and discuss issues regarding diagnostic testing.  We review inclusion and exclusion criteria and identification of appropriate clients. Delegates will get the opportunity to review practice with hands on practical demonstrations of how to give injections correctly. We will cover administration techniques, where to give the injections and record keeping / documentation. We will discuss role and responsibilities and contraindications and precautions. The delegates will leave this course with an example of an individual protocol of Patient Specific Direction (PSD) and a competence based framework document to be used in practice. This course is very interactive. AIMS AND OBJECTIVES Understand the need for accountability and responsibility in relation to role development Demonstrate an understanding of safe practice Describe the signs and symptoms of pernicious anaemia Describe pernicious anaemia and its impact on patients Fully understand the principles, and practice B12 deficiency and B12 injections Understand the importance of safety issues related to giving injections Understand the law relating to role and function of the HCA and prescribing. Describe why patients require B12 injectionsBe able to correctly identify anatomical sites for injections Demonstrate correct administration techniquesDemonstrate how to correctly dispose of waste Demonstrate correct infection control procedures and use of PPE Describe when patients require referral and understand the importance of referral using correct clinical pathways Demonstrate an understanding of anaphylaxis and emergency procedures Understand the need for correct prescribing procedures Be able to document consultations following your organisations procedures     COURSE CONTENTS Role and responsibilities Accountability guidelines and requirements Pernicious anaemia Blood- function B12 Deficiency Risk factors/groups Causes of B12 deficiency Diagnosis and reference ranges, testing Protocols and guidelines Factors affecting B12 diagnosis and treatment Factors affecting absorption B12 injections and common side effects Could it be B12 Deficiency Supplements Side effects and management including ADR’s Anaphylaxis Contraindications and Precautions Correct Administration and techniques including practical session Injection sites Legal Issues including consent Prescribing and Patient Specific Directions What to record Storage Disposal of injections/waste Infection control Needle stick injuries Competence and supervised practice Policies and procedures Facts and Figures Setting up and running a clinic Insurance/indemnity Research/evidence base and resources WHO SHOULD ATTEND? HCAs Nurses Doctors Pharmacists Anyone interested in Vitamin B12 deficiency and pernicious anaemia and those working with clients with B12 deficiency AB Health Group awards CPD points / certificate of attendance for each course. If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. The charge for the certificate including postage is £30.

To help address this complex and yet commonplace experience, we’ve designed a one-day workshop to help professionals who experience passive-aggressive behaviour and toxic interpersonal communication in the workplace cope more effectively. Designed to be a decisive first step into gaining control over workplace toxicity, over the course of one day, attendees will be taught to recognise patterns of passive-aggressive behaviours and will learn how to respond appropriately to it. The workshop we will work through exercises to help demystify passive-aggressiveness so that it can be rendered increasingly more harmless to those who experience it routinely. Through specially designed exercises informed by the field of Emotion Psychology and Neuroscience you will also learn how to be less affected by it without resorting to repressing your emotions and shutting down.

Understanding how to plan for capacity, be able to forecast and manage budgets is a critical skill in today's leadership and management environment. This programme will not only support your understanding but will also help you to practically put the learning into practice.

Estimating for Business Analysts A business analyst does not have authority to estimate the project and will not be held responsible for the project staying within the proposed budget; however, the business analyst does participate in various planning exercises with the project team. Many times the business analyst is on his or her own, required to provide estimates of how long it will take to perform their tasks. This course acquaints you with the basics of estimating from the point of view of the business analyst, emphasizing time estimates for the work. It also covers some of the product cost estimates that a business analyst may have to provide when the business is performing a cost/benefit analysis for the project. What you will Learn You'll learn how to: Translate business needs and requirements into estimates Estimate durations using a variety of techniques Negotiate differences in estimates Getting Started Introductions Course structure Course goals and objectives Foundation Concepts The importance of estimating to a business analyst The good and bad of estimating The project context The meaning of good estimating Focuses of estimating Characteristics of a good estimate Estimating the Time Requirements Applicable BABOK® Knowledge Areas Business Analysis Planning and Monitoring Elicitation and Collaboration Estimating the elicitation Information Gathering Plan Relative times for elicitation activities Planning and estimating the business analysis approach and activities Planning the business analysis activities Impact of process Estimating the Product Estimating the value of the product Business analyst's role Defining and determining value Function and use case points Agile estimating Planning Poker Other agile estimating techniques Negotiating estimates Negotiation techniques Negotiation approaches Summary What did we learn, and how can we implement this in our work environment?

The ACTIVE Coaching® system provides powerful, effective coaching to un-lock employee potential, improve motivation as well as build self-confidence.