Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
The Understand Customers’ Needs and Online Behaviours course helps you connect with customers in a better way. You will learn how people think, act, and respond when they interact with businesses, especially online. The course covers communication skills, body language, and telephone manners, so you can give customers the best service. Whether you're selling something, helping someone, or just want to improve your customer skills, this course makes it easy. Course Curriculum ✓ Module 01: Basic Communication Skills ✓ Module 02: Advance Communication (I) ✓ Module 03: Advance Communication (II) ✓ Module 04: Telephone Etiquette ✓ Module 05: Body Language and Effective Communication Learning Outcomes Understand the basics of clear and polite communication. Learn advanced communication skills for real situations. Improve your listening and response techniques. Build strong customer relationships. Use telephone etiquette to make good impressions. Understand how to read and use body language. Respond better to online and in-person customer needs. Know what influences customer actions online. Handle different customer types with confidence. Communicate clearly and calmly under pressure. Who is this course for? This course is perfect for anyone who works with customers or wants to improve their communication. It’s great for people in sales, customer service, support, hospitality, or anyone who deals with clients online or by phone. If you want to understand people better and respond the right way, this course is for you. Eligibility Requirements You don’t need any past training to take this course. If you are willing to learn and improve how you talk and listen, you’re ready to begin. Career Path After finishing this course, you can work in many customer-focused roles. These include customer service advisor, support representative, sales assistant, call centre worker, or hospitality staff. You can also use these skills in marketing, retail, or any job that needs strong communication. (Learn more about this online course)
Master Effective Networking Online Course This course, Effective Networking, provide you with the essential skills to build and sustain professional relationships that are mutually beneficial. Through seven detailed sections, you will learn the underlying principles of effective networking, from understanding its power to discovering practical strategies for making meaningful connections. You will explore how shifts in networking paradigms can impact your career and how likeability plays a crucial role in your networking success. The course also provides guidance on where to network and the significance of mentors in professional growth. Course Curriculum Section 01: Why is Networking Powerful? Section 02: Networking Paradigm Shifts Section 03: You’ve Got to Give to Get Section 04: The Power Of “Likeability” Section 05: Making The Connection Section 06: Great Places To Network Section 07: The Power Of Mentors Additional Materials (Learn more about this online course)
Learning Outcomes Understand the importance of customer relationship management in modern business and its impact on customer satisfaction and loyalty Learn about different types of CRM software and how to select and implement a suitable solution for a particular business Develop skills in managing customer interactions and communication across various channels, including email, phone, and social media Gain knowledge in data analytics and reporting to better track customer behaviour and identify trends and patterns Explore strategies for using CRM to improve sales and marketing efforts, such as targeting and segmentation Develop skills in managing customer complaints and resolving conflicts to maintain positive relationships with customers Understand the legal and ethical considerations surrounding customer data and privacy in the context of CRM Learn how to measure and evaluate the success of a CRM program and make improvements over time Description For those looking to develop their abilities in managing client interactions, strengthen their relationships with customers, and expand their businesses, our Customer Relationship Management (CRM) course is ideal for them. In this course, students will obtain a thorough understanding of the function of CRM in contemporary business and how it may affect client loyalty and satisfaction through the course. Participants will get knowledge about several CRM tool types and how to pick and use the best option for their particular business needs. Also, they will learn how to manage customer contacts and communication through a variety of platforms, including email, phone, and social media. Their ability to better monitor customer behaviour, spot trends and patterns, and use data analytics and reporting to make defensible judgements will all be elevated by this training. The course will also address how to manage customer complaints and settle disputes to preserve strong relationships, as well as ways for using CRM to improve sales and marketing efforts, including targeting and segmentation. Also, students will learn about the moral and legal issues that arise when dealing with customer privacy and data in the context of CRM. Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment In order to successfully complete the Customer Relationship Management course, students will be required to sit for a final assessment. After they submit their assignment, our expert team will evaluate and provide instant feedback. Career Path Here are some potential career paths for individuals who take a Customer Relationship Management (CRM) course in the UK, along with the annual salary range for each: CRM Manager: £46,000 to £66,000 per year Customer Success Manager: £35,000 to £50,000 per year Sales Manager: £36,000 to £71,000 per year Marketing Manager: £35,000 to £65,000 per year Course Content Module 01: Customer Relationship Management Module 02: What CRM Is and Who It Serves Module 03: Checklist for Success Module 04: Requirement Driven Product Selection Module 05: Considerations in Tool Selection Module 06: Strategies for Customer Retention Module 07: Building the Future Module 08: Homegrown vs. Application Service Provider Module 09: The Development Team Module 10: Evaluating and Reviewing Your Program
This Visual Merchandising for Retailers is designed to offer a deep knowledge in the retail field through creative, conceptual, technological and commercial strategies to improve and optimize product management, as well as client acquisition and loyalty at the point of sale. Through the course you will learn about merchandising promotion, organizing employees, managing customer services, supervise inventories, and more. The course will provide you with an introduction to the topic of Visual Merchandising, it will encourage you to think creatively and commercially about retail space, providing an insight into store window design and effective in-store displays. You will also learn how to manage the retail system. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Visual Merchandising for Retailers is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.
Advance your business management skills and improve the profitability of your business or organisation with a professional qualification from Janets. Through online videos, electronic handouts, practical exercises and an automated assessment, you will gain expertise in accounting and finance, customer service and office administration, along with more role-specific knowledge of budgeting, leadership and HR management, and systemising your workplace. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Mini MBA is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.
Register on the Mini MBA today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Mini MBA is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Mini MBA Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Mini MBA, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.
Event Management: Event Management Training Online The process of organising and managing an event is known as event management. This process includes everything from initial planning to post-event strategy. This Event Management Training comprehensive course will provide you with a complete understanding of this topic. An event manager begins by making planning decisions such as the time, location, and theme of their event. Our professionals created this Event Management Training course to provide you with advanced skills, knowledge, and confidence to help you build a long-term career in this field of event management. This Event Management UK course is for both aspiring beginners and experienced professionals who want to gain a detailed understanding of important business management topics. Special Offers of this Event Management: Event Management Course This Event Management Course includes a FREE PDF Certificate. Lifetime access to this Event Management: Event Management Course Instant access to this Event Management: Event Management Course Get FREE Tutor Support from Monday to Friday in this Event Management Course Courses are included in this Event Management Training Bundle Course Course 01: Level 7 Diploma in Event Management Course 02: Level 5 Diploma in Wedding Planner Course 03: level 4 Time Management Course 04: Level 2 Food Hygiene and Safety For Catering [ Note: Free PDF certificate as soon as completing the Event Management: Event Management Training course] Event Management: Event Management Training Industry Experts Designed this Event Management course into 6 detailed modules. Course Curriculum of Event Management Training Module 01: An Introduction to Events Module 02: The Market Demand for Events Module 03: The Events Business: Supply and Suppliers Module 04: Social, Economic, Political and Developmental Implications Module 05: Making a Start and Planning the Event Module 06: Financial Management and the Budget Assessment Method of Event Management Training After completing each module of the Event Management: Event Management Training course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Event Management Training After completing the MCQ/Assignment assessment for this Event Management: Event Management Training course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Event Management: Event Management Training The Event Management Training course is appropriate for students who want to learn new skills and knowledge for event planning. Individuals looking to start their own business, become an event planner, or work in the hospitality industry should consider taking event management courses. Requirements Event Management: Event Management Training Students who intend to enrol in this Event Management course must meet the following requirements: Event Management: Good command of the English language Event Management: Must be vivacious and self-driven Event Management: Basic computer knowledge Event Management: A minimum of 16 years of age is required Career path Event Management: Event Management Training
Machine learning isn’t just for self-driving cars and game-playing robots—it’s also helping identify whether someone’s wearing a mask or not. This course takes you through the full project lifecycle of building a Covid Mask Detector, using one of the most relevant applications of computer vision in recent years. Whether you're a data enthusiast or a coding hobbyist, you’ll enjoy diving into this machine learning challenge with a purpose that’s easy to relate to and timely. With clear, structured guidance, you'll explore how to prepare image data, train a neural network, and apply detection techniques—all from the comfort of your own screen. The content is delivered with clarity and a dash of wit, making the learning journey not just informative, but surprisingly enjoyable. You’ll walk away with confidence in building a full machine learning project, specifically tailored for image classification, and yes—taught in plain, human English (no jargon jungle here). Whether you're brushing up your Python skills or simply curious how AI spots face masks, this course offers an insightful experience in smart automation, delivered with a professional tone and just enough character to keep you grinning as you code. Learning Outcomes: Develop a Covid mask detector using machine learning. Master OpenCV, a popular computer vision library. Build models with TensorFlow. Design and build the app, upload files, and deploy it on AWS. Gain valuable experience in machine learning app development. The Hands-on Machine Learning Project - Covid Mask Detector course is designed to provide you with the skills and knowledge needed to develop a mask detector using deep learning. In this course, you'll learn how to master OpenCV, an open-source computer vision library used for image processing and face detection. You'll also learn how to build and train a deep learning model using Tensorflow, a popular machine learning framework. The course is perfect for aspiring data scientists, machine learning engineers, and developers who want to make a positive impact on society by contributing to public health and safety efforts. By the end of this course, you'll have a deep understanding of how to develop a mask detector app that can be used to detect whether individuals are wearing masks in public spaces. You'll be able to master OpenCV and use it to preprocess and detect faces in images. You'll also learn how to build and train a deep learning model using TensorFlow and how to deploy your mask detector app on AWS. This course provides a unique opportunity for individuals to gain real-world experience in developing cutting-edge technology that can make a positive impact on society. Hands on Machine Learning Project - Covid Mask Detector Course Curriculum Section 01: Introduction Introduction to Course Section 02: Mastering OpenCV Getting System Ready Read and Write Images Resize and Crop Working with Shapes Working with Text Section 03: Pre-Requisite for Face Detection Pre-Requisite for Face Detection Detect the Face Section 04: Deep Learning with Tensorflow Introduction to Deep Learning with Tensorflow Model Building Training the Mask Detector Saving the Best Model Basic Front End Design of App File Upload Interface for App App Prep App Build and Testing AWS Deployment AWS Deployment Continued How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring data scientists. Machine learning engineers. Developers interested in machine learning app development. Anyone interested in developing technology to fight the pandemic. Professionals looking to upskill in the latest technology. Career path Data Scientist: £40,000 to £80,000 per year. Machine Learning Engineer: £55,000 to £90,000 per year. Artificial Intelligence Developer: £40,000 to £80,000 per year. Computer Vision Engineer: £40,000 to £80,000 per year. Deep Learning Engineer: £55,000 to £90,000 per year. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9.