Name: Emotional intelligence 1 Day Training in Portsmouth
Price: 595 GBP
Availability: InStock

Management

Bromley

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Mangates

Customer Service Essentials 1 Day Training in Bromley

Boost Customer Satisfaction: Join us 1 Day Training in Bromley

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Wolverhampton

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Practical Sales Skills 1 Day Workshop in Wolverhampton

Preston

Practical Sales Skills 1 Day Workshop in Preston

Lincoln

Practical Sales Skills 1 Day Workshop in Lincoln

Doncaster

Practical Sales Skills 1 Day Workshop in Doncaster

Practical Sales Skills 1 Day Workshop in Bromley

Sunderland

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
Target Audience:
Anybody who is interested in learning Emotional intelligence Skills
Learning Objectives:
Understand the Emotional Intelligence competency framework.
Assess and understand current Emotional Intelligence level.
Understand techniques for being highly positive and energetic.
Understand how emotions can influence thoughts, goals, relationships, decision-making ability, etc.
Understand the importance of high expectations and pressure and how to go through it.
Understand how to be an emotionally strong person, who can handle emotions.
Understand how to be a responsible person, who does not believe in blame/complaint.
Understand techniques to develop your emotional intelligence on the job.
Agenda:
Module One: What is Emotional Intelligence?
Self-Management
Self Awareness
Self-Regulation
Self-Motivation
Empathy
Module Two: Four Skills in Emotional Intelligence
How to Accurately Perceive Emotions
Use Emotions to Facilitate Thinking
Understand Emotional Meanings
Manage Emotions
Module Three: Verbal Communication Skills
Focused Listening
Asking Questions
Communicating with Flexibility and Authenticity
Module Four: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Module Five: Social Management and Responsibility
Benefits of Emotional Intelligence
Articulate your Emotions Using Language.
Module Six: Tools to Regulate Your Emotions
Seeing the Other Side
Self-Management and Self Awareness
Giving in Without Giving Up
Module Seven: Gaining Control
Using Coping Thoughts
Using Relaxation Techniques
Bringing it All Together
Module Eight: Business Practices (I)
Understand Emotions and How to Manage Them in the Workplace
Role of Emotional Intelligence at Work
Disagreeing Constructively
Module Nine: Business Practices (II)
Optimism
Pessimism
The Balance Between Optimism & Pessimism
Module Ten: Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Basic

Emotional Intelligence (EQ)

Emotional Intelligence 1 Day Training in Sunderland

Emotional intelligence 1 Day Training in Sunderland

St Asaph

Emotional Intelligence 1 Day Training in St Asaph

Emotional intelligence 1 Day Training in St Asaph

Slough

Emotional Intelligence 1 Day Training in Slough

Emotional intelligence 1 Day Training in Slough

Portsmouth

Emotional Intelligence 1 Day Training in Portsmouth

Emotional intelligence 1 Day Training in Portsmouth

Chesterfield

Refresh your skills from when you last did your mental health first aid course! How much do you still remember? How comfortable are you approaching someone? Is there more to learn?&nbsp;

Refresh your skills from when you last did your mental health first aid course! How much do you still remember? How comfortable are you approaching someone? Is there more to learn? 

4 hr course (face to face classroom)
2x2.5 hr course (virtual classroom)
For those who have done a level 2 or 3 in Mental Health First Aid within the last two years
Refresh your memory on mental health matters, so as to be better prepared to help others, whether in the workplace or in daily life

Course Contents



What is Mental Health?
The role of a mental health first aider
Knowing how to provide advice and practical support
Understand the first aid action plan for mental health and be able to put it in place
Recognising a range of mental health conditions

Benefits of this Course:



Helping staff with their mental health will make them happier, better able to cope, and more productive. A win win for all!
Did you know?
776,000 Workers suffered from work-related stress, depression or anxiety in 2023-2024.
300,000 Workers suffered from a new case of work-related stress, depression or anxiety in 2023-2024
16.4 million working days were lost due to work-related stress, depression or anxiety in 2023-2024 - that is almost 65,000 working years...

CPD Accredited Qualification
We are a CPD Accredited Centre with The CPD Accreditation Office.
We will send you a CPD Certificate after your course.



Pochat Training

Mental Health Awareness

Mental Health First Aid

Health & Wellbeing

Occupational Health & Wellbeing

Emotional Wellbeing

Psychological Wellbeing

Mental Health

Accredited Mental Health First Aid

Wellbeing

Mental Resilience

Mental Health At Work

Refresh your skills from when you last did your mental health first aid course! How much do you still remember? How comfortable are you approaching someone? Is there more to learn? 

Mental Health First Aid Annual Refresher

General Admission

London

<div>
	 <h5>Excel Macros and VBA Course summary</h5>
	 </div>
	 <div></div>
	 
				 
				 For Excel users. Extend the capabilities of Excel with Macros and VBA code.
	 

				 
				 
				 
	 <div>
	 <div>
	 <h5>Excel Macros and VBA Course Description</h5>
	 </div>
	 <div></div>
	 
	 
					 
					 
					 
	 

	 		 Create simple macros using the macro recorder and run them from shortcuts or buttons on the ribbon

						 Setting Excel Macro Options
						 Record and Run Simple Macros
						 Assign Macros to the Quick Access Toolbar

					 Introduction to the Excel VBA Editor

					 Use the VBA Editor to navigate projects and explore object properties. Create, copy and import/export modules

						 Starting the Visual Basic Editor
						 Using the Project Explorer
						 Using the Properties Window
 

					 Creating Procedures and Functions

					 Create simple macro procedures in code that use variable to store data and communicate with the user

						 Creating Sub and Function Procedures
						 Declare and Use Variables
						 Displaying Message to the User
						 Getting Input from the User

					 Controlling Program Flow

					 Using decision making and looping structures to control the way your program works

						 Using the IF Statement
						 Using the Select Case Statement
						 Using For Next Loops
						 Using Do Loops
						 Using For Next Loops
			 

					 Interacting with the spreadsheet :

						 Referencing Cells and Ranges
						 Gathering Cell and Range Information
						 Using the Offset Method
						 Using With Blocks
						 Referencing Workbooks and Worksheets
						 Updating values in the spreadsheet 

					 Functions

						 Using standard Excel functions in VBA
						 Creating new custom functions
						 Calling functions and sub procedures

					 User Forms

						 Basic design and display
						 Getting information via forms and update cells
					

					 Practical project and examples
					 
					
			 
			<h4>Other Excel Courses</h4>
			 
 
 
 
 
	 </div>
	 <div id="cincluded">
	 <div>
	 <h5>What is included in the Excel VBA Courses:</h5>
	 </div>
	 <div>
	 <ul>
	 <li>Excel VBA Course Certificate on completion </li>
	 <li>Excel VBA Course notes</li>
	 <li>Practical Excel VBA Course exercises, Excel VBA Course Homework / Excel VBA Course Revision work</li>
	 
	 <li>After the course, 1 free session for questions online Excel VBA Course via Gotomeeting.com.</li>
	 <li>Max group size, online and in classroom, on this Excel VBA Course is 4. </li>
	 </ul>
	 </div>
	 </div>

Excel Macros and VBA Course summary
 For Excel users. Extend the capabilities of Excel with Macros and VBA code. 
Excel Macros and VBA Course Description
Create a simple mile/km converter with a frontend, user-input for, click button to start and update a spreadsjeet 
What is included in the Excel VBA Courses:
Excel VBA Course Certificate on completion
Excel VBA Course notes
Practical Excel VBA Course exercises, Excel VBA Course Homework / Excel VBA Course Revision work
After the course, 1 free session for questions online Excel VBA Course via Gotomeeting.com.
Max group size, online and in classroom, on this Excel VBA Course is 4.

PCWorkshops

Visual Basic

Access VBA

Microsoft Excel

For Excel users. Extend the capabilities of Excel with Macros and VBA code. 

Excel Macros and VBA Course, 1-Hour Taster

General admission

Oldham

Module 9This module aims to develop knowledge and practical skills in Import/Export Customs Diagnostic enabling the learner to create a procedural manual to complete international trade operations.Agenda<ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">WTO</li><li fr-original-style="" style="box-sizing: border-box;">Customs</li><li fr-original-style="" style="box-sizing: border-box;">CDS Portal</li><li fr-original-style="" style="box-sizing: border-box;">Import Procedures</li><li fr-original-style="" style="box-sizing: border-box;">Responsibilities</li><li fr-original-style="" style="box-sizing: border-box;">Importance Purchase Order</li><li fr-original-style="" style="box-sizing: border-box;">MRN</li><li fr-original-style="" style="box-sizing: border-box;">REX</li><li fr-original-style="" style="box-sizing: border-box;">PVA</li><li fr-original-style="" style="box-sizing: border-box;">Export Procedures</li><li fr-original-style="" style="box-sizing: border-box;">Responsibilities</li><li fr-original-style="" style="box-sizing: border-box;">SAD /C88</li><li fr-original-style="" style="box-sizing: border-box;">Commodity Codes</li><li fr-original-style="" style="box-sizing: border-box;">Incoterms 2020</li><li fr-original-style="" style="box-sizing: border-box;">Rules of Origin</li><li fr-original-style="" style="box-sizing: border-box;">Special procedures</li><li fr-original-style="" style="box-sizing: border-box;">ATA Carnet</li><li fr-original-style="" style="box-sizing: border-box;">GSP</li><li fr-original-style="" style="box-sizing: border-box;">Compliance</li><li fr-original-style="" style="box-sizing: border-box;">Creating your Manual</li></ul><div fr-original-style="" style="box-sizing: border-box;"> </div>Examination: Certificate on completion and Pass on Multiple Choice Multiple choice questionnaire Credits: 1

Module 9
This module aims to develop knowledge and practical skills in Import/Export Customs Diagnostic enabling the learner to create a procedural manual to complete international trade operations.
Agenda
WTO
Customs
CDS Portal
Import Procedures
Responsibilities
Importance Purchase Order
MRN
REX
PVA
Export Procedures
Responsibilities
SAD /C88
Commodity Codes
Incoterms 2020
Rules of Origin
Special procedures
ATA Carnet
GSP
Compliance
Creating your Manual
Examination:
Certificate on completion and Pass on Multiple Choice
Multiple choice questionnaire
Credits: 1

Export Unlocked Limited

International Trade

Trade

Import/Export

Export Management

Customs

This module aims to develop knowledge and practical skills in Import/Export Customs Diagnostic enabling the learner to create a procedural manual to complete international trade operations.

IMPORT/EXPORT DIAGNOSTICS CREATING A PROCEDURE MANUAL

The psychological impact of critical incidents includes anxiety, depression, sleep disturbance and agitation. It can also lead to reduced motivation or morale at work, unsafe practices, and burnout.Health and social care professionals in hospitals, residential care, and support services, who are looking after vulnerable people in challenging environments, are often exposed to distressing events. Critical Incident Stress Debriefings (CISDs) are brief and effective interventions. They mitigate the impact of incidents and help promote resilience and well-being. &nbsp;CISD is a facilitated, time-limited group session intended to support participants with the emotional/psychological impact of an adverse event. The debrief is a structured group conversation about the facts, feelings, and thoughts related to the incident.&nbsp;A trained and competent facilitator helps the group support each other and process their reactions.&nbsp;This training is for managers, nurses, key workers, mental health professionals, counsellors/psychotherapists, or any person in charge of staff well-being in their organization.&nbsp;This excellent 2-day online training will cover theory and practice, including lectures, videos, and small-group work. When you complete the training you will be able to facilitate CISDs. Here is an outline of the training:Day 1: Critical Incidents and the Process of Debriefing&nbsp;09:00 - 10:30&nbsp; Introducing the facilitator and the group; outline of the day, expectations and outcomes. The Process of Debriefing: the practice of &lsquo;talking through&rsquo; and the therapeutic benefits of debriefing. Understanding Critical Incidents: defining Critical Incidents, what makes an incident &lsquo;critical&rsquo;? The psychological impact of a critical incident. 10:30 - 12:00&nbsp; Trauma and Post-Trauma Unpacking these important concepts and understanding their implications and relevance to CID Debriefing Critical Incidents Introducing existing models of CISDs, comparing and understanding the components of a CID 12:30 Lunch break&nbsp; 13:00 - 14:00&nbsp; Skills Practice and Experiential Learning Practice session, trying out models of debriefing using scenarios from experience Day 2: Facilitating Critical Incident Stress Debriefings &ndash; theory and practice 09:00 - 10:30&nbsp; The Competent Facilitator:&nbsp;qualities and skills of the competent facilitator Containment The role of the facilitator and the challenges of facilitating emotional conversations&nbsp; 10:30 - 12:00&nbsp; Facilitating critical incident debriefings: prompt cards - a tool for the facilitator. Ground rules, time-frames, and keeping &lsquo;on task&rsquo;. 12:30 Lunch break &nbsp; 13:00 - 14:00&nbsp; Skills Practice and Experiential Learning Working with scenarios and prompt cards: practice session - facilitating CISDs &lsquo;Debriefing&rsquo; the day &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;

The psychological impact of critical incidents includes anxiety, depression, sleep disturbance and agitation. It can also lead to reduced motivation or morale at work, unsafe practices, and burnout.
Health and social care professionals in hospitals, residential care, and support services, who are looking after vulnerable people in challenging environments, are often exposed to distressing events. 

Critical Incident Stress Debriefings (CISDs) are brief and effective interventions. They mitigate the impact of incidents and help promote resilience and well-being. 
CISD is a facilitated, time-limited group session intended to support participants with the emotional/psychological impact of an adverse event.
The debrief is a structured group conversation about the facts, feelings, and thoughts related to the incident. A trained and competent facilitator helps the group support each other and process their reactions. 
This training is for managers, nurses, key workers, mental health professionals, counsellors/psychotherapists, or any person in charge of staff well-being in their organization. 
This excellent 2-day online training will cover theory and practice, including lectures, videos, and small-group work. When you complete the training you will be able to facilitate CISDs.

Here is an outline of the training:
Day 1: Critical Incidents and the Process of Debriefing 
09:00 - 10:30 
Introducing the facilitator and the group; outline of the day, expectations and outcomes.
The Process of Debriefing: the practice of ‘talking through’ and the therapeutic benefits of debriefing.
Understanding Critical Incidents: defining Critical Incidents, what makes an incident ‘critical’? The psychological impact of a critical incident.

10:30 - 12:00 
Trauma and Post-Trauma
Unpacking these important concepts and understanding their implications and relevance to CID
Debriefing Critical Incidents
Introducing existing models of CISDs, comparing and understanding the components of a CID

12:30 Lunch break 

13:00 - 14:00 
Skills Practice and Experiential Learning
Practice session, trying out models of debriefing using scenarios from experience

Day 2: Facilitating Critical Incident Stress Debriefings – theory and practice

09:00 - 10:30 
The Competent Facilitator: qualities and skills of the competent facilitator
Containment
The role of the facilitator and the challenges of facilitating emotional conversations 

10:30 - 12:00 
Facilitating critical incident debriefings: prompt cards - a tool for the facilitator.
Ground rules, time-frames, and keeping ‘on task’.

12:30 Lunch break
 
13:00 - 14:00 
Skills Practice and Experiential Learning
Working with scenarios and prompt cards: practice session - facilitating CISDs
‘Debriefing’ the day

  

Psychotherapy For Healthcare Ltd

Train with us to facilitate Critical Incident Stress Debriefings. CISD are effective interventions that help care professionals to process stressful events in the workplace.  A CISD helps restore well-being and protect from prolonged reactions. This excellent 2-day training will cover theory and practice, including lectures, videos, and small-group work. By the end you will be able to facilitate CISDs.

Critical Incident Stress Debriefing: 2-day online training 

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 3 Award In Supervising First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Classroom (two day course), Virtual (6 x 2 &frac12; hour sessions)</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Gives learners knowledge of Mental Health First Aid and associated conditions</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">This course is especially suitable for managers, supervisors and other staff that have the power to make changes in the workplace</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact of substance abuse on mental health</li><li fr-original-style="" style="box-sizing: border-box;">Understand the first aid action plan for mental health and be able to put it in place</li><li fr-original-style="" style="box-sizing: border-box;">Know how to implement a positive mental health culture in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li><li fr-original-style="" style="box-sizing: border-box;">PTSD</li><li fr-original-style="" style="box-sizing: border-box;">Personality disorders</li><li fr-original-style="" style="box-sizing: border-box;">Bipolar disorder</li><li fr-original-style="" style="box-sizing: border-box;">Schizophrenia</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This two day r employees&#39; mental health and wellbeing</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;">Accredited, Ofqual regulated qualification</h3><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/b9029833-7afc-45fb-ac5c-79b01debf2f0/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div>Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid <img src="https://images.cademy.co.uk/pochat-training/226a4cec-3383-433f-8d41-69ebfe8d5701/original.png" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff&#39;s mental health conditions. The&nbsp;Ofqual Register number&nbsp;for this course is 603/3770/9<img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 658px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 658px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

FAA Level 3 Award In Supervising First Aid For Mental Health (RQF)



Classroom (two day course), Virtual (6 x 2 ½ hour sessions)
Gives learners knowledge of Mental Health First Aid and associated conditions
This course is especially suitable for managers, supervisors and other staff that have the power to make changes in the workplace



Course Contents:
What is Mental Health?
Why people develop mental health conditions
What the role of a mental health first aider is
Knowing how to provide advice and practical support
Knowing how to recognise and manage stress
Understand the impact of substance abuse on mental health
Understand the first aid action plan for mental health and be able to put it in place
Know how to implement a positive mental health culture in the workplace
Recognising a range of mental health conditions:
Depression
Anxiety
Psychosis
Eating disorders
Suicide
Self-harm
PTSD
Personality disorders
Bipolar disorder
Schizophrenia
Benefits of this course:
37% of all work-related ill-health is due to mental health problems
Problems with mental health cover 45% of all working days lost
A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19
602,000 workers suffered from work-related stress, depression or anxiety in 2018/19
One in four people will have a mental health problem at some point during their lives
Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees
Work-related mental health issues must to be assessed to measure the levels of risk to staff
Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable
This two day r employees' mental health and wellbeing



Accredited, Ofqual regulated qualification

Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training.
This means that you can be rest assured that your Mental Health First Aid

Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions.
The Ofqual Register number for this course is 603/3770/9


Emotions

Psychological First Aid

Emotional Resilience

First Aid

Resilience

Positive Psychology

Supervising First Aid for Mental Health

This price includes an Ofqual regulated certificate

With Ofqual regulated certificate

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 2 Award In First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Classroom (1 day course) or Virtual (3 x 2&frac12; &nbsp;hour sessions)</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Gives learners knowledge of Mental Health First Aid</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Gives learners the skills to help those with mental health problems and improve mental health in the workplace</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact of substance abuse on mental health</li><li fr-original-style="" style="box-sizing: border-box;">Understand the first aid action plan for mental health and be able to put it in place</li><li fr-original-style="" style="box-sizing: border-box;">Know how to implement a positive mental health culture in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This full day Mental Health First Aid course gives a good grounding to help others in the workplace</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;"> </h3><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 data-css="tve-u-171a23a384a" id="isPasted" style="color: rgb(10, 10, 10); box-sizing: border-box;" fr-original-style=" color: rgb(10, 10, 10);">Accredited, Ofqual regulated qualification</h3><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/6c550a94-5c16-4ff3-b27f-7407b1a35e22/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and <img src="https://images.cademy.co.uk/pochat-training/19b103e7-a208-4889-b59c-018cfa5d6370/original.png" style="width: 250px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 250px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">your employees have a supporting workplace to deal with staff&#39;s mental health conditions. The&nbsp;Ofqual Register number&nbsp;for this course is 603/3769/2</div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"> <img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 610px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 610px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

FAA Level 2 Award In First Aid For Mental Health (RQF)



Classroom (1 day course) or Virtual (3 x 2½ hour sessions)
Gives learners knowledge of Mental Health First Aid
Gives learners the skills to help those with mental health problems and improve mental health in the workplace



Course Contents:
What is Mental Health?
Why people develop mental health conditions
What the role of a mental health first aider is
Knowing how to provide advice and practical support
Knowing how to recognise and manage stress
Understand the impact of substance abuse on mental health
Understand the first aid action plan for mental health and be able to put it in place
Know how to implement a positive mental health culture in the workplace
Recognising a range of mental health conditions:
Depression
Anxiety
Psychosis
Eating disorders
Suicide
Self-harm
Benefits of this course:
37% of all work-related ill-health is due to mental health problems
Problems with mental health cover 45% of all working days lost
A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19
602,000 workers suffered from work-related stress, depression or anxiety in 2018/19
One in four people will have a mental health problem at some point during their lives
Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees
Work-related mental health issues must to be assessed to measure the levels of risk to staff
Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable
This full day Mental Health First Aid course gives a good grounding to help others in the workplace








Accredited, Ofqual regulated qualification

Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training.
This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and

your employees have a supporting workplace to deal with staff's mental health conditions.
The Ofqual Register number for this course is 603/3769/2







First Aid for Mental Health

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 1 Award In Awareness Of First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Classroom (4.5 hour course), Virtual (2 x 2 &frac12; hour sessions)&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Gives learners a good awareness of Mental Health First Aid</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Gives learners the skills to start that difficult conversation</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This half day course gives people a good awareness of mental health in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">For a more complete introduction, see our full day First Aid for Mental Health or two day Supervising First Aid for Mental Health courses</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;">Accredited, Ofqual regulated qualification</h3><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/6c550a94-5c16-4ff3-b27f-7407b1a35e22/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div>This Awareness of Mental Health First Aid Course is a nationally recognised, Ofqual regulated qualification accredited by&nbsp;<a href="http://www.firstaidawards.com/" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">First Aid Awards</a>. This means that you can be rest assured that your Mental Health First Aid Certificates fulfil the upcoming <img src="https://images.cademy.co.uk/pochat-training/93996411-85e2-4821-bf00-5875b510df81/original.png" style="width: 232px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 232px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff&#39;s mental health conditions. The&nbsp;Ofqual Register number&nbsp;for this course is&nbsp;603/3768/0 <img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 585px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 585px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

FAA Level 1 Award In Awareness Of First Aid For Mental Health (RQF)



Classroom (4.5 hour course), Virtual (2 x 2 ½ hour sessions)
Gives learners a good awareness of Mental Health First Aid
Gives learners the skills to start that difficult conversation



Course Contents:
What is Mental Health?
Why people develop mental health conditions
What the role of a mental health first aider is
Knowing how to provide advice and practical support
Knowing how to recognise and manage stress
Recognising a range of mental health conditions:
Depression
Anxiety
Psychosis
Eating disorders
Suicide
Self-harm
Benefits of this course:
37% of all work-related ill-health is due to mental health problems
Problems with mental health cover 45% of all working days lost
A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19
602,000 workers suffered from work-related stress, depression or anxiety in 2018/19
One in four people will have a mental health problem at some point during their lives
Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees
Work-related mental health issues must to be assessed to measure the levels of risk to staff
Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable
This half day course gives people a good awareness of mental health in the workplace
For a more complete introduction, see our full day First Aid for Mental Health or two day Supervising First Aid for Mental Health courses



Accredited, Ofqual regulated qualification

This Awareness of Mental Health First Aid Course is a nationally recognised, Ofqual regulated qualification accredited by First Aid Awards.
This means that you can be rest assured that your Mental Health First Aid Certificates fulfil the upcoming

legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions.
The Ofqual Register number for this course is 603/3768/0








Awareness of First Aid for Mental Health

 This price includes an Ofqual regulated certificate

 With Ofqual regulated certificate 

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Want&nbsp;learn&nbsp;how to use social media to market your business effectively? Join this short course from&nbsp;Let&rsquo;s&nbsp;Do Marketing to learn how to create your social media strategy for success &ndash; and come away with the knowledge,&nbsp;skills&nbsp;and confidence to start connecting with your customers online!&nbsp;</div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Get to know more about social media channels and what they can do for your business, how to use them effectively, as well as create award winning and&nbsp;eye catching&nbsp;content to resonate with your customers. Get a better understanding on tools and software to make your social media marketing a&nbsp;breeze, and&nbsp;learn more about the possibilities with Social Media Marketing.&nbsp;</div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;📅 Date: Tuesday 14th January🕒&nbsp;Time: 10am - 12:30pm📌 Location: Online Webinar&nbsp;<span style='background: url("https://cdnjs.cloudflare.com/ajax/libs/emojione/2.0.1/assets/svg/1f4b7.svg"); display: inline-block; font-family: "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-weight: 400; line-height: 1; box-sizing: border-box; font-size: inherit; height: 1em; margin: -0.1em 0.1em 0.1em; min-height: 20px; min-width: 20px; vertical-align: middle; width: 1em;' fr-original-style="background: url(https://cdnjs.cloudflare.com/ajax/libs/emojione/2.0.1/assets/svg/1f4b7.svg);" fr-original-class="fr-emoticon fr-deletable fr-emoticon-img">&nbsp; Cost: &pound;25PP </div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During this course,&nbsp;we&rsquo;ll&nbsp;cover:&nbsp;</div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li data-leveltext="-" data-font="Calibri" data-listid="1" data-list-defn-props='{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}' data-aria-posinset="0" data-aria-level="1" fr-original-style="" style="box-sizing: border-box;">The basics &ndash; understanding how marketing relates to social media and vice versa&nbsp;&nbsp;</li><li data-leveltext="-" data-font="Calibri" data-listid="1" data-list-defn-props='{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}' data-aria-posinset="0" data-aria-level="1" fr-original-style="" style="box-sizing: border-box;">The characteristics of each social media channel, how to&nbsp;determine&nbsp;which one is right for your business (or all of them!), as well as how to use the most popular channels Facebook,&nbsp;Instagram&nbsp;and LinkedIn&nbsp;</li><li data-leveltext="-" data-font="Calibri" data-listid="1" data-list-defn-props='{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}' data-aria-posinset="0" data-aria-level="1" fr-original-style="" style="box-sizing: border-box;">Finding your customer online, and&nbsp;identifying&nbsp;ways to connect with and reach them&nbsp;</li><li data-leveltext="-" data-font="Calibri" data-listid="1" data-list-defn-props='{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}' data-aria-posinset="0" data-aria-level="1" fr-original-style="" style="box-sizing: border-box;">Creating graphic design content using tools like Canva to capture the attention of customers on your news feed&nbsp;</li><li data-leveltext="-" data-font="Calibri" data-listid="1" data-list-defn-props='{"335551671":0,"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}' data-aria-posinset="0" data-aria-level="1" fr-original-style="" style="box-sizing: border-box;">Scheduling social media posts and content to make your life easier, with tools like Meta Business Suite, Buffer and more&nbsp;</li></ul></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">As well a dedicated Q&amp;A session, where you can ask a social media expert any questions you have about your own social media strategy.&nbsp;</div>

Want learn how to use social media to market your business effectively? Join this short course from Let’s Do Marketing to learn how to create your social media strategy for success – and come away with the knowledge, skills and confidence to start connecting with your customers online! 

Get to know more about social media channels and what they can do for your business, how to use them effectively, as well as create award winning and eye catching content to resonate with your customers. Get a better understanding on tools and software to make your social media marketing a breeze, and learn more about the possibilities with Social Media Marketing. 
Event details:
Time: 10am - 1pm
Location: Online (ZOOM)
Cost: £35pp
During this course, we’ll cover: 
The basics – understanding how marketing relates to social media and vice versa
The characteristics of each social media channel, how to determine which one is right for your business (or all of them!), as well as how to use the most popular channels Facebook, Instagram and LinkedIn
Finding your customer online, and identifying ways to connect with and reach them
Creating graphic design content using tools like Canva to capture the attention of customers on your news feed
Scheduling social media posts and content to make your life easier, with tools like Meta Business Suite, Buffer and more
Developing a social media Strategy

As well a dedicated Q&A session, where you can ask a social media expert any questions you have about your own social media strategy. 




Meet the Host:
Kerry Madge | Marketing Executive, Let's Do Marketing


Kerry Madge is a dynamic Marketing Executive at Let's Do Marketing, bringing nearly six years of diverse experience collaborating with businesses of all sizes. Holding a BA in Marketing Management, Kerry excels in social media advertising, graphic design, and copywriting. Her passion lies in crafting creative solutions and developing comprehensive marketing strategies that empower small businesses to visualise and achieve their overarching goals.



Privacy Notice
By registering for this event, you agree to Let’s Do Business Group processing and managing your personal data in accordance with our Privacy Policy. Your data will only be used for the purposes of managing your event registration and any relevant communications.

Let’s Do Business Group

Social Media Strategy

Social Media Marketing

Social Media

Social Media Management

Want learn how to use social media to market your business effectively? Join this short course from Let’s Do Marketing to learn how to create your social media strategy for success – and come away with the knowledge, skills and confidence to start connecting with your customers online! 


Introduction to Social Media Marketing

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 3 Award In Principles Of Safeguarding And Protecting Children, Young People Or Vulnerable Adults (RQF)</h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Face to Face Classroom: One day course</li><li fr-original-style="" style="box-sizing: border-box;">Virtual Classroom: 3 session of 2 &frac12; hours</li><li fr-original-style="" style="box-sizing: border-box;">For those who work with children, young people and vulnerable adults</li><li fr-original-style="" style="box-sizing: border-box;">Promotes awareness of safeguarding, enabling learners to identify problems and show where to report these to</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Course Contents:<ul id="isPasted" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Safeguarding and protecting children, young people or vulnerable adults</li><li fr-original-style="" style="box-sizing: border-box;">How to respond to evidence or concerns that a child, young person or vulnerable adult has been abused</li><li fr-original-style="" style="box-sizing: border-box;">Safeguarding legislation and guidance</li><li fr-original-style="" style="box-sizing: border-box;">Indicators of abuse or neglect</li><li fr-original-style="" style="box-sizing: border-box;">Making judgements</li><li fr-original-style="" style="box-sizing: border-box;">Communicating worries and concerns</li><li fr-original-style="" style="box-sizing: border-box;">Roles and responsibilities</li><li fr-original-style="" style="box-sizing: border-box;">Sharing information</li><li fr-original-style="" style="box-sizing: border-box;">Allegations and complaints</li><li fr-original-style="" style="box-sizing: border-box;">Reporting allegations and complaints</li></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this Course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">In 2018/2019, 415,050 concerns of abuse were raised</li><li fr-original-style="" style="box-sizing: border-box;">In 2018/2019, there were nearly 400,000 children in need</li><li fr-original-style="" style="box-sizing: border-box;">52,300 children were subject to a child protection plan</li><li fr-original-style="" style="box-sizing: border-box;">63% of adult safeguarding concerns are for people over 65</li><li fr-original-style="" style="box-sizing: border-box;">1 in every 42 adults aged 85+ have required safeguarding enquires...</li><li fr-original-style="" style="box-sizing: border-box;">Child abuse often goes unreported and unrecorded - till it is picked up on by someone who then does something about it.</li><li fr-original-style="" style="box-sizing: border-box;">This Level 3 Safeguarding course gives people the skills and knowledge to make a real difference to a person&#39;s life!</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;"> </h3><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style=" color: rgb(65, 65, 65);">Accredited, Ofqual regulated qualification</h3><h2 id="isPasted" style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style=" color: rgb(65, 65, 65);"><img src="https://images.cademy.co.uk/pochat-training/2d5ef945-4535-4948-84e0-6a2585e0428d/original.png" style="display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; max-width: calc(100% - 5px); text-align: left; float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; max-width: calc(100% - 5px); text-align: left; float: left;" fr-original-class="fr-draggable"></h2>Our Safeguarding and Protecting Children, Young People or Vulnerable Adults training course is a nationally recognised, Ofqual regulated qualifications accredited by&nbsp;<a href="http://www.firstaidawards.com/" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">First Aid Awards Ltd</a>. This means that you can be rest assured that your Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults Certificate provides information for best practice to make a real difference to protect the health and wellbeing of our most vulnerable. The&nbsp;Ofqual Register number&nbsp;for this course is&nbsp;601/8471/1<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

FAA Level 3 Award In Principles Of Safeguarding And Protecting Children, Young People Or Vulnerable Adults (RQF)
Face to Face Classroom: One day course
Virtual Classroom: 3 session of 2 ½ hours
For those who work with children, young people and vulnerable adults
Promotes awareness of safeguarding, enabling learners to identify problems and show where to report these to



Course Contents:
Safeguarding and protecting children, young people or vulnerable adults
How to respond to evidence or concerns that a child, young person or vulnerable adult has been abused
Safeguarding legislation and guidance
Indicators of abuse or neglect
Making judgements
Communicating worries and concerns
Roles and responsibilities
Sharing information
Allegations and complaints
Reporting allegations and complaints
Benefits of this Course:
In 2018/2019, 415,050 concerns of abuse were raised
In 2018/2019, there were nearly 400,000 children in need
52,300 children were subject to a child protection plan
63% of adult safeguarding concerns are for people over 65
1 in every 42 adults aged 85+ have required safeguarding enquires...
Child abuse often goes unreported and unrecorded - till it is picked up on by someone who then does something about it.
This Level 3 Safeguarding course gives people the skills and knowledge to make a real difference to a person's life!








Accredited, Ofqual regulated qualification

Our Safeguarding and Protecting Children, Young People or Vulnerable Adults training course is a nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd.

This means that you can be rest assured that your Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults Certificate provides information for best practice to make a real difference to protect the health and wellbeing of our most vulnerable.

The Ofqual Register number for this course is 601/8471/1






Social Work

General Nursing

Adult Nurse

Child Care

Early Childhood

Nursery

Child Safeguarding

Safeguarding

Nursery Teacher

Nursery Nurse

Accredited Safeguarding

Social Worker

Child Protection

Health & Social Care

Early Years Foundation Stage (EYFS)

Online Safeguarding

Early Years

Social Care

Level 3 Safeguarding

Real Estate AnalystThe Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.Create flexible real estate investment focused financial models in Excel. Case studies focus on core, core plus and value add property investments. This course shows you how to model income producing property with both annual and quarterly discounted cash flows, build rent functions, model costs and calculate returns. It also shows you how to interpret and analyse the results. On this course, you will&hellip;<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Learn how to structure an investment cash flow from first principles and how to value and appraise property investments</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Build annual and quarterly discounted cash flows</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Look in depth at modelling tenancy schedules: rent reviews, upward-only, break options, lease expiry</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Build OPEX and CAPEX into your cash flow</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Analyse risk using sensitivity tables and charts</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Employ best practice and find solutions to common modelling problems</li></ul> Who will benefit from this course?<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Real Estate Investors</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Surveyors</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Portfolio Analysts</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Investment Managers</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Asset Managers</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Real Estate professionals at any level with exposure to real estate financial models on a frequent basis</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Mid-level to senior Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Junior or new Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members</li><li value="9" fr-original-style="" style="box-sizing: border-box;">APC candidates who would like the opportunity to consolidate their competencies by understanding how theory and variables interact within the precision context of a financial model.</li></ul> Day OneKnow how to build a property asset cash flow, analyse geared, and un-geared IRRs.<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Term &amp; Reversion and Layer Method Valuation (Intro to Excel)</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Equivalent Yield (Solver, Scenario and Goal Seek functions)</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Single-Let Discounted Cash Flow</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Cash Flow inputs (Rents, Yields, Growth Rates, Target Returns)</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Analysis and use of date series</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Internal Rate of Return (IRR) and Net Present Value (NPV)</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Comparing Value, Price and Worth</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Adding borrowing and analysing geared returns</li><li value="9" fr-original-style="" style="box-sizing: border-box;">Introducing Rent Reviews and other &lsquo;events&rsquo; into cash flows</li><li value="10" fr-original-style="" style="box-sizing: border-box;">The &lsquo;Rent Function&rsquo; concept and Logic functions (IF,OR,AND)</li><li value="11" fr-original-style="" style="box-sizing: border-box;">Sensitivity analysis</li></ul> Day TwoKnow how to build a multi-let property cash flow and apply the concepts on a hypothetical case study.<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">The &lsquo;Rent Function&rsquo; and Multi-let cash flows</li><li value="2" fr-original-style="" style="box-sizing: border-box;">The &lsquo;date problem&rsquo; and assumptions in property asset cash flows</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Reducing the rent function, intermediate calculations and modelling theory</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Modelling lease expiries, break clauses, voids, and upward only covenants</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Incorporating time-varying rental growth rates</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Analysing multi-let cash flows to see if the leases are sufficiently diversified</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Further IRR analysis (XIRR, MIRR)</li></ul> Included in the Course<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">CPD Accredited Certificate &amp; LinkedIn Proficiency Badge</li><li value="2" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Course Files</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul> For more information about the Real Estate Analyst such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:E - s.musgrave@bayfieldtraining.comT - 01223 517851W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a>



Real Estate Analyst
The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.
Create flexible real estate investment focused financial models in Excel. Case studies focus on core, core plus and value add property investments. This course shows you how to model income producing property with both annual and quarterly discounted cash flows, build rent functions, model costs and calculate returns. It also shows you how to interpret and analyse the results.


On this course, you will…
Learn how to structure an investment cash flow from first principles and how to value and appraise property investments
Build annual and quarterly discounted cash flows
Look in depth at modelling tenancy schedules: rent reviews, upward-only, break options, lease expiry
Build OPEX and CAPEX into your cash flow
Analyse risk using sensitivity tables and charts
Employ best practice and find solutions to common modelling problems


Who will benefit from this course?
Real Estate Investors
Surveyors
Portfolio Analysts
Investment Managers
Asset Managers
Real Estate professionals at any level with exposure to real estate financial models on a frequent basis
Mid-level to senior Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members
Junior or new Real Estate Analysts who would like to start building their own real estate models quickly, rather than relying solely on coaching from existing team members
APC candidates who would like the opportunity to consolidate their competencies by understanding how theory and variables interact within the precision context of a financial model.


Day One
Know how to build a property asset cash flow, analyse geared, and un-geared IRRs.
Term & Reversion and Layer Method Valuation (Intro to Excel)
Equivalent Yield (Solver, Scenario and Goal Seek functions)
Single-Let Discounted Cash Flow
Cash Flow inputs (Rents, Yields, Growth Rates, Target Returns)
Analysis and use of date series
Internal Rate of Return (IRR) and Net Present Value (NPV)
Comparing Value, Price and Worth
Adding borrowing and analysing geared returns
Introducing Rent Reviews and other ‘events’ into cash flows
The ‘Rent Function’ concept and Logic functions (IF,OR,AND)
Sensitivity analysis


Day Two
Know how to build a multi-let property cash flow and apply the concepts on a hypothetical case study.
The ‘Rent Function’ and Multi-let cash flows
The ‘date problem’ and assumptions in property asset cash flows
Reducing the rent function, intermediate calculations and modelling theory
Modelling lease expiries, break clauses, voids, and upward only covenants
Incorporating time-varying rental growth rates
Analysing multi-let cash flows to see if the leases are sufficiently diversified
Further IRR analysis (XIRR, MIRR)


Included in the Course
CPD Accredited Certificate & LinkedIn Proficiency Badge
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Real Estate Analyst such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Financial Modelling & Analysis

Financial Modelling

Professional Development

Property & Real Estate Photography

Continuous Professional Development (CPD)

The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.

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